1 to 2 of 2 Infrastructure Operations Manager Jobs

The Role • Accountable for leading a team of Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are met and upheld in live operation for IT & Infrastructure technologies. • Accountable for measuring what level of assurance is required … of core Service processes to eliminate waste and reduce support-related costs.. • Provides Service Owners with balanced scorecards for all Services underpinned by IT & Infrastructure technology services covering all facets of service: customer experience, quality management, financial, security and compliance. Experience • Experience of working with and influencing various levels … lead, make decisions, problem solve and work within teams. Can demonstrate flexibility and agility to move between role types within teams. Job Description IT & Infrastructure Operations Performance Manager • Will have clear subject matter experience of their area (both technical and commercial) and ability to connect and work more »

We are looking for an experienced data driven Performance Operations Manager with a good knowledge of the IT estate - OSS/BSS/CRM/ORM that supports websites and apps. Also required is some management experience as it will be managing a small team of people. This … a high profile company in Reading that have hybrid working with 2 days in the office. The role will involve leading a team of Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are met and upheld in … live operation for IT & Infrastructure technologies. You will also be measuring what level of assurance is required to ensure the Service is being operated at its most optimal level of efficiency and effectiveness. What experience is needed A solid technical background with applications and infrastructure Good knowledge of more »