This role focuses on second-line IT support with a strong emphasis on managing the full life cycle of IT hardware assets across the Trust. From maintaining the Configuration Management Database (CMDB) to coordinating repairs, disposals, and configuration, you will ensure the Trust's IT infrastructure operates efficiently. You will be part of a team that delivers excellent customer … service, supports technical troubleshooting, and develops asset management processes to improve service and minimise loss. This role involves travel between sites when required. Key Responsibilities: Maintain and update the CMDB for all IT hardware, including asset tagging, tracking, and disposal. Provide second-line support for end-user devices, peripherals, and associated software. Configure smartphones and tablets using MobileDeviceManagement (MDM) tools. Carry out repairs, replacements, and diagnostics on IT hardware. Create, review, and refine asset management processes to ensure efficiency and security. Liaise with the IT Orders team to manage stock levels and deployments. Support hardware audits and ensure accurate asset data. Monitor Trust infrastructure and escalate incidents when necessary. Ensure compliance with More ❯
rota basis (2nd and 3rd line only) Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts A solid understanding of Information Security Management Systems (ISMS) and a commitment to maintaining compliance with relevant data protection policies and regulations About you Experience IT related degree or relevant qualifications highly desirable Demonstrable experience as … software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Microsoft 365 and related technologies Exchange Online Azure Active Directory Conditional Access/MFA MobileDeviceManagement Azure Information Protection/DLP Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of Knowledge of Networking technologies - TCP/IP More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
rota basis (2nd and 3rd line only) Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts A solid understanding of Information Security Management Systems (ISMS) and a commitment to maintaining compliance with relevant data protection policies and regulations About you Experience IT related degree or relevant qualifications highly desirable Demonstrable experience as … software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Microsoft 365 and related technologies Exchange Online Azure Active Directory Conditional Access/MFA MobileDeviceManagement Azure Information Protection/DLP Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of Knowledge of Networking technologies - TCP/IP More ❯
hardware. You're a great communicator, keen to learn, and thrive in a team environment that values innovation. Desirable Office 365 & Azure administration iPM or other healthcare systems VoIP, mobiledevicemanagement, or backup tools like Veeam Security tools and infrastructure management platforms like Lansweeper Disclosure and Barring Service Check This post is subject to the More ❯
desk to include the following: Technical support services include identifying, analyzing, and resolving hardware and software-related issues, including but not limited to: password resets, troubleshooting, fault isolation, problem management, hardware/software evaluation, testing, installation, root cause analysis, hardware maintenance. Provide Desktop Support services to the government user community. Respond to IT incidents and requests that have been … Maintain work logs in a clear and professional manner Manage customer relationships from reported incident through resolution. Meet all Service Level Agreements (SLA) as listed in the Service Level Management Plan. Assist in developing and implementing permanent resolutions to reoccurring problems Troubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite … incident or request cannot be resolved at the Tier 2 level. Troubleshoot and resolve user incidents and requests dealing with client owned hardware and peripherals. Assist in the asset management process Create and/or revise Standard Operating Procedures (SOP). Adhere to all client policies and procedures. Assist with evaluating/testing/recommending new technologies for the More ❯
and assignment of service priorities. Technical support services include identifying, analyzing, and resolving hardware and software-related issues, including but not limited to: password resets, troubleshooting, fault isolation, problem management, hardware/software evaluation, testing, installation, root cause analysis, hardware maintenance. Provide Desktop Support services to the government user community. Respond to IT incidents and requests that have been … Maintain work logs in a clear and professional manner Manage customer relationships from reported incident through resolution. Meet all Service Level Agreements (SLA) as listed in the Service Level Management Plan. Assist in developing and implementing permanent resolutions to reoccurring problems Troubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite … incident or request cannot be resolved at the Tier 2 level. Troubleshoot and resolve user incidents and requests dealing with client owned hardware and peripherals. Assist in the asset management process Create and/or revise Standard Operating Procedures (SOP). Adhere to all client policies and procedures. Assist with evaluating/testing/recommending new technologies for the More ❯
and assignment of service priorities. Technical support services include identifying, analyzing, and resolving hardware and software-related issues, including but not limited to: password resets, troubleshooting, fault isolation, problem management, hardware/software evaluation, testing, installation, root cause analysis, hardware maintenance. Provide Desktop Support services to the government user community. Respond to IT incidents and requests that have been … Maintain work logs in a clear and professional manner Manage customer relationships from reported incident through resolution. Meet all Service Level Agreements (SLA) as listed in the Service Level Management Plan. Assist in developing and implementing permanent resolutions to reoccurring problems Troubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite … incident or request cannot be resolved at the Tier 2 level. Troubleshoot and resolve user incidents and requests dealing with client owned hardware and peripherals. Assist in the asset management process Create and/or revise Standard Operating Procedures (SOP). Adhere to all client policies and procedures. Assist with evaluating/testing/recommending new technologies for the More ❯
a trading floor or high-pressure financial environment Strong technical troubleshooting across Windows, Microsoft 365, and end-user devices Familiarity with bespoke trading applications such as Bloomberg Experience with mobiledevicemanagement (preferably Microsoft Intune) Proficiency with service desk tools (Avanti, ServiceNow, etc.) Understanding of business priorities and ability to triage support based on impact and urgency … preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and deploy desktops, laptops, and mobile devices using tools like Intune Work collaboratively with other IT teams to escalate and resolve complex issues Maintain a high level of customer service and timely communication throughout issue More ❯
operations, with real-time tracking and data gathered from vehicles (and sensors) in the field and ingested into our cloud-based platform. Through features spanning diagnostics, routing, maintenance, fuel management, electrification and sustainability, analytics/reporting, mobiledevicemanagement, compliance with ELD regulations, and extensive 3rd party integrations with our APIs, we are the comprehensive solution … forklifts etc). Your team's capabilities are the foundation for driving a wide range of products built on top of this data (e.g. Maintenance, Sustainable Fleet/EV Management features, etc). You will own public APIs that help Samsara's customers manage their vehicle and asset lifecycle on our platform. We are looking for a technical Product … trends in our operating geos, in customer fleets, and by closely partnering with other Samsara product managers. Derive insights that can be surfaced both internally and to customers about device healthiness, including metrics generation and data accuracy. Develop a new Telematics offer for Heavy Duty vehicles Collaborate with Engineering to drive the team's quarterly release plans and long More ❯
have hands-on, end-to-end experience with AirWatch-to-Intune migrations, strong expertise in Microsoft 365 and the broader Microsoft stack , plus working knowledge of CyberArk privileged access management and Microsoft Purview data governance solutions. This role requires technical depth in mobiledevicemanagement platforms and the ability to execute complex enterprise migrations while maintaining … security and compliance standards. Key Requirements: Direct AirWatch to Intune migration experience Strong M365 and Microsoft stack proficiency CyberArk and Microsoft Purview experience Infrastructure and endpoint management expertise To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation More ❯
Improve and develop our systems with automations and scripting deployments What we're looking for Minimum of 3+ years experience in IT Support/Service desk support Experience with MobileDeviceManagement (MDM) systems such as Jumpcloud, Jamf or Kandji. Must have experience in using ITSM/Service Desk ticketing systems such as Zendesk, Jira, and Freshdesk. … experience. (Bash or PowerShell) Nice to haves Familiar with cloud platforms such as AWS and Google Cloud Industry-specific background knowledge, particularly in sectors like finance. Experienced in network management and troubleshooting Experience/understanding security protocols and threat mitigation strategies to protect systems and data. Interview process A quick phone call with one of the team Onsite or More ❯
Atherstone, Warwickshire, England, United Kingdom Hybrid / WFH Options
Aldi
Code of Conduct. Facilitate both onsite and offsite meetings and develop backup plans for technical failures About You Essential: Experience in an IT corporate role Significant experience supporting senior management with IT issues Experience with iOS software and devices Experience with Windows and M365 Helpdesk experience providing IT support Flexibility to work outside of typical office hours for urgent … IT issues Experience working in a fast-paced environment Strong troubleshooting skills Interpersonal skills Strong verbal and written communication Strong time management Ability to work under pressure Full valid UK driving licence Desirable: Software Knowledge for business environments Cybersecurity Awareness Knowledge of Microsoft Teams Meeting Room solutions Knowledge of MobileDeviceManagement systems What you’ll More ❯
Service (IaaS) technologies and service delivery models Understanding of DoD and Air Force Special Operations Strong understanding of DoD Cyber Security standards including Security Technical Implementation Guides, SCAP, Risk Management Framework Active Secret Clearance Security + Certification AWS Certified Solutions Architect Associate - if they do not have, need to obtain Need experience with Red Hat Linux Cloud Computing Scripting … Azure Top Skills Details RHEL,AWS,Scripting,SCAP,Cloud computing,python,security +,Azure Additional Skills & Qualifications Working knowledge of many IT technologies is crucial for success, examples include: MobileDeviceManagement Systems Firewalls: Forcepoint, Apache Tomcat, AWS Cloud Computing Technologies/Services/Techniques: Lambda, EC2, S3, RDS, Cloud Formation Scripts, Ansible Playbooks, Command Line Interface … Containerization (Docker), Postfix, Bind, Scripting: Jenkins, Bash Identity Access Management/Active Directory: KeyCloak, Windows Active Directory, Red Hat Single Sign On, Public Key Infrastructure, certificates Operating Systems: Linux, Windows, Red Hat Enterprise Linux Requires a highly experienced and working knowledge of Cloud-based IaaS technologies and service delivery models • Strong knowledge of IT Development, Engineering, Integration & Testing processes More ❯
Clifton, Penrith supporting multiple sites throughout the UK. Duties will involve: Microsoft 365 services Microsoft Active Directory/Microsoft Entra Installing hardware such as desktops, laptops, printers and tablets Mobiledevicemanagement (Intune) Network infrastructure support Software support Fault finding Knowledge of MS Windows, MS Office, Active Directory, Group Policy, Networking - DHCP, DNS, TCP/IP, VLANs More ❯
Clifton, Penrith supporting multiple sites throughout the UK. Duties will involve: Microsoft 365 services Microsoft Active Directory/Microsoft Entra Installing hardware such as desktops, laptops, printers and tablets Mobiledevicemanagement (Intune) Network infrastructure support Software support Fault finding Knowledge of MS Windows, MS Office, Active Directory, Group Policy, Networking - DHCP, DNS, TCP/IP, VLANs More ❯
may be subject to change depending on applicable legislation or solution through which services are performed. ONSITE 5 DAYS PER WEEK Proven experience performing iPhone replacements within a managed device environment (e.g. Ivanti MDM). Strong understanding of mobiledevicemanagement platforms for deployment, configuration, and policy enforcement. Proficient in conducting iCloud backups, restores, and data More ❯
Sr. Executive Desktop Support Executive Support Audio-visual (A/V) Manage Engine SCCM Service Now Crestron Security Patching O365 MobileDeviceManagement SHarepoint/Onedrive As a member of the Infrastructure Team, this position will report to the IT Service Delivery Manager - Service Desk. The IT Service Delivery Administrator will provide strong desktop support and executive More ❯
Cisco networking. This is a senior technical role responsible for delivering resilient and secure LAN WAN and VPN infrastructure across a large and complex environment. Key responsibilities: Lead operational management of enterprise-wide voice and data networks Configure, maintain, and support Cisco network infrastructure including switches, firewalls, and access points Deliver secure and efficient VPN WAN LAN and wireless … lead role Deep understanding of network design configuration and troubleshooting Proficiency in managing LAN WAN and VPN environments Experience with network security including firewalls, intrusion detection and prevention, and mobiledevicemanagement Excellent stakeholder communication and project delivery skills Relevant certifications such as CCNA CCNP CWNA or ITIL are desirable Desirable technical knowledge: Cisco Catalyst Switches Cisco More ❯
Pontypridd, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Ignite Digital Search Ltd
IT team. This is a senior technical role responsible for delivering resilient and secure LAN WAN and VPN infrastructure across a large and complex environment. Key Responsibilities Lead operational management of enterprise-wide voice and data networks Configure, maintain, and support Cisco network infrastructure including switches, firewalls, and access points Deliver secure and efficient VPN WAN LAN and wireless … lead role Deep understanding of network design configuration and troubleshooting Proficiency in managing LAN WAN and VPN environments Experience with network security including firewalls, intrusion detection and prevention, and mobiledevicemanagement Excellent stakeholder communication and project delivery skills Relevant certifications such as CCNA CCNP CWNA or ITIL are desirable Desirable Technical Knowledge Cisco Catalyst Switches Cisco More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Rocket Science Group
The Rocket Science Group specialises in multiplayer, co-development, platform services, publishing technology, and live operations for console, PC and mobile titles. We have studio teams in Europe and North America and work in partnership with the game industry's top creators. About the role We are looking for an IT Lead based in our Cardiff Studio, who is … for a fast-growing globally distributed studio. Support hardware (PC, Mac, Console Devkits etc). Establish and maintain a secure, scalable computing environment. Manage and improve our identity access management, remote access solutions and more. Install and manage AV and conference solutions for global collaboration. Create accessible, easy-to-use self-service IT documentation. Facilitate and conduct security audits … like Perforce, Git, etc. Experience using remote networking tools such as Parsec. Proficient in running and supporting office networks. History working with cloud platforms (AWS, GCP, Azure) Experience with MobileDeviceManagement (MDM) solutions Experience with Rippling HRIS or SecureFrame. Automation or scripting skills (Bash, PowerShell, Python, etc.) Implemented low latency remote access solutions for desktops and More ❯
Network Engineer to join our on-site team supporting a highly secure client environment. The role involves delivering a managed networking service, supporting end users, and contributing to the MobileDeviceManagement (MDM) service as needed. The successful candidate will play a key role in day-to-day network operations, working proactively to monitor, maintain, and support … within enterprise or managed service environments (e.g., NOC or service desk). Proven ability to handle high-impact incidents and interface with senior engineers. Familiarity with monitoring and event management tools. Solid troubleshooting experience (network and/or server). Ability to assess outages and identify likely root causes. Competent PC and technical documentation skills. Experience working within secure More ❯
We share our enthusiasm for pioneering solutions with more than 20,000 people in 69 countries. With TÜV Rheinland you can contribute your knowledge independently and continue to develop yourself on a personal level. Our team of highly qualified experts More ❯
administration, including backup reviews, server health checks, storage monitoring, and maintenance for both on-prem and cloud environments. Conduct regular patching, security updates, and system audits. End-User and Device Support Offer occasional end-user training and support to enhance technology proficiency. Oversee hardware and software setup, usage monitoring, security setup, supply ordering, and vendor coordination. Manage IoT/… mobile devices, including Bring Your Own Device (BYOD) policies. Account and Access Management Ensure efficient account management and access control, maintaining security and monitoring standards. Educate users on security best practices, cybersecurity risks, and risk mitigation strategies. Policy Compliance and Security Ensure IT operations comply with company policies and industry best practices. Conduct ongoing cybersecurity monitoring … in Information Technology, Computer Science, or a related field, or equivalent work experience. 5+ years of experience in IT support, helpdesk roles, or similar positions. Familiarity with IT project management practices and methodologies. Knowledge of network infrastructure, system architecture, and server administration. Proficiency with helpdesk ticketing systems, troubleshooting hardware/software issues, and IT documentation. Experience with cloud infrastructure More ❯
Herndon, Virginia, United States Hybrid / WFH Options
Industrial Security Integrators, LLC
Mac, and Linux operating systems Assist with resolving basic API integrations and connectivity issues. Assist with setting up and configuring desktops, laptops, monitors, and other peripherals. Perform end user management and account provisioning. Utilize Remote Monitoring and Management (RMM) tools to track alerts and provide remote desktop support. Diagnose and escalate network issues, including Wi-Fi and LAN … Certified: Microsoft 365 Fundamentals (MS-900) Strong foundational knowledge of Microsoft 365 (Commercial & GCC/GCC-High), Azure Active Directory, and Teams. Experience with Google Workspace, VPNs, DNS, and mobiledevice management. Understanding of cloud computing (SaaS, PaaS, IaaS, DaaS) concepts. Experience troubleshooting basic hardware & software issues Experience utilizing ticketing systems and remote management tools Strong communication … problem-solving, and time management abilities. Ability to work both independently and collaboratively in a fast-paced setting. Experience with Service Level Agreements (SLAs) and SOP creation. Detail-oriented with a proactive approach to troubleshooting and continuous improvement What we offer: Competitive salary range: $85,000-$95,000 Comprehensive benefits package, including generous PTO. Flexible hybrid work schedule. Opportunities More ❯
Herndon, Virginia, United States Hybrid / WFH Options
Industrial Security Integrators, LLC
in Azure, Google Workspace, and ticketing systems. Troubleshoot Windows, Mac, and Linux operating systems Assist with setting up and configuring desktops, laptops, monitors, and other peripherals. Perform end user management and account provisioning. Diagnose and escalate network issues, including Wi-Fi and LAN connectivity. Conduct proactive system health checks to maintain operational efficiency. Work closely with team members to … Certified: Microsoft 365 Fundamentals (MS-900) Strong foundational knowledge of Microsoft 365 (Commercial & GCC/GCC-High), Azure Active Directory, and Teams. Experience with Google Workspace, VPNs, DNS, and mobiledevice management. Experience troubleshooting basic hardware & software issues Experience utilizing ticketing systems and remote management tools Strong communication, problem-solving, and time management abilities. Ability to More ❯