resolve hardware, software, and network issues for VIP clients, ensuring minimal disruption to their workflow System Maintenance: Perform regular maintenance and updates on VIP clients devices, including laptops, desktops, mobile devices, and other peripherals Videoconferences: Ensuring the videoconferences are working correctly, troubleshooting technical issues that arise during meetings, and providing technical assistance to participants Incident Management: Track and … exchange, Azure Requirements Experience: Minimum of 5 years of experience in IT support, with a focus on VIP or executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobiledevicemanagement, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/ More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
resolve hardware, software, and network issues for VIP clients, ensuring minimal disruption to their workflow System Maintenance: Perform regular maintenance and updates on VIP clients devices, including laptops, desktops, mobile devices, and other peripherals Videoconferences: Ensuring the videoconferences are working correctly, troubleshooting technical issues that arise during meetings, and providing technical assistance to participants Incident Management: Track and … exchange, Azure Requirements Experience: Minimum of 5 years of experience in IT support, with a focus on VIP or executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobiledevicemanagement, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/ More ❯
Unit 9 Yew Tree Way Stonecross Business Park, Golborne, Warrington, England
ALPLA UK LIMITED
you’ll support essential IT systems and services while gaining hands-on experience and working towards a recognised qualification. Role Microsoft Windows Server Local Active Directory User and Computer Management Request New Users Manage AD Permissions Print Server Management DHCP Server Management File Server Management Support Microsoft Office O365 Applications Installation, Updating and Deployment using SSCM … Troubleshooting & User Support MobileDeviceManagement (MDM) Configure Mobile Devices using Microsoft Intune & Hexnode iPhone/iPad & Android Support Support local telephony solutions (Microsoft Teams & Yealink Hardware) Training Information Communications Technician Level 3 Apprenticeship Standard The successful candidate may be offered full-time employment Apprenticeship Standard Information communications technician (level 3) Training Provider NOWSKILLS LIMITED Working More ❯
Junior IT Helpdesk role: To provide 1 st line IT Support to all employees across multiple company sites. Solving Support Tickets. Resolving Printer and Connectivity issues. Cable patching, cable management etc. Maintaining cabling and keeping Server Rooms tidy. To support other IT staff members to ensure all IT documentation is up to date. Managing spare parts and consumables. Resolving … Excellent Customer Service and Communication skills. Ability to work unsupervised. Ability to manage and prioritise workload. Desired but not essential: o Adobe Creative Software o Office 365 o JAMF MobileDeviceManagement o Windows Server Environment o Google Enterprise Management o Networking Infrastructure - Cisco More ❯
Junior IT Helpdesk role: To provide 1 st line IT Support to all employees across multiple company sites. Solving Support Tickets. Resolving Printer and Connectivity issues. Cable patching, cable management etc. Maintaining cabling and keeping Server Rooms tidy. To support other IT staff members to ensure all IT documentation is up to date. Managing spare parts and consumables. Resolving … Excellent Customer Service and Communication skills. Ability to work unsupervised. Ability to manage and prioritise workload. Desired but not essential: o Adobe Creative Software o Office 365 o JAMF MobileDeviceManagement o Windows Server Environment o Google Enterprise Management o Networking Infrastructure - Cisco More ❯
Horsforth, Leeds, West Yorkshire, England, United Kingdom
TPP (The Phoenix Partnership)
maintenance of the company’s internal technical infrastructure. The role involves: • Managing, maintaining and upgrading enterprise server and storage hardware• Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android)• Vulnerability management using scanning tools such as Nessus • Remediation/automation of software rollout using Ninite/PDQ • Configuring and monitoring … of Anti-virus software & MobileDeviceManagement• Firewall/Switch management - Configuration, patching and upgrading• Administering Microsoft Active Directory, Exchange Server & Office 365 • Achieving recognised Cyber Security accreditation• Management of video conferencing • Management of enterprise level phone system• Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage and storage More ❯
maintenance of the company's internal technical infrastructure. The role involves: Managing, maintaining and upgrading enterprise server and storage hardware Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) Vulnerability management using scanning tools such as Nessus Remediation/automation of software rollout using Ninite/PDQ Configuring and monitoring … of Anti-virus software & MobileDeviceManagement Firewall/Switch management - Configuration, patching and upgrading Administering Microsoft Active Directory, Exchange Server & Office 365 Achieving recognised Cyber Security accreditation Management of video conferencing Management of enterprise level phone system Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage and storage More ❯
on site in London are essential About Our Client Quantitative investment firm Job Description The job provides exposure to: A large, Linux-centric, multi-tenant public cloud environment Configuration management tools Heavy use of cloud-managed services (DBaaS, IaaS, etc.) to offload undifferentiated maintenance work from the team Databases of various shapes and sizes, including relational databases, columnar databases … demanding stakeholders The Successful Applicant Desired Skills, Qualifications and Experience: Server administration - Windows and Linux Public cloud (particularly AWS, Azure beneficial too) Scripting/programming (Powershell, Python, Bash, etc.) Mobiledevicemanagement controls (MDM/MAM) Video conference and phone systems Desktop support across multiple operating systems - Windows, Mac and Linux White glove, high-touch user support More ❯
software, network issues and trade-floor specific applications. Client Details Quantitative investment firm Description The job provides exposure to: A large, Linux-centric, multi-tenant public cloud environment Configuration management tools Heavy use of cloud-managed services (DBaaS, IaaS, etc.) to offload undifferentiated maintenance work from the team Databases of various shapes and sizes, including relational databases, columnar databases … or external demanding stakeholders Profile Desired Skills, Qualifications and Experience: Server administration - Windows and Linux Public cloud (particularly AWS, Azure beneficial too) Scripting/programming (Powershell, Python, Bash, etc.) Mobiledevicemanagement controls (MDM/MAM) Video conference and phone systems Desktop support across multiple operating systems - Windows, Mac and Linux White glove, high-touch user support More ❯
software, network issues and trade-floor specific applications. Client Details Quantitative investment firm Description The job provides exposure to: A large, Linux-centric, multi-tenant public cloud environment Configuration management tools Heavy use of cloud-managed services (DBaaS, IaaS, etc.) to offload undifferentiated maintenance work from the team Databases of various shapes and sizes, including relational databases, columnar databases … or external demanding stakeholders Profile Desired Skills, Qualifications and Experience: Server administration - Windows and Linux Public cloud (particularly AWS, Azure beneficial too) Scripting/programming (Powershell, Python, Bash, etc.) Mobiledevicemanagement controls (MDM/MAM) Video conference and phone systems Desktop support across multiple operating systems - Windows, Mac and Linux White glove, high-touch user support More ❯
configuration, and monitoring. Lead DevOps collaboration to integrate infrastructure-as-code for seamless deployment and continuous integration. Keeping abreast of emerging technologies, industry trends, and best practices in infrastructure management, while proposing enhancements to improve system performance. Perform additional duties related to our organization's vision, mission, and values within your scope of practice. Qualifications: Education: Bachelor's Degree … or relevant experience. Computer Science or Computer Engineering Preferred. Preferred Certification(s): Any relevant IT Certification. Experience: 5+ years of relevant and practical experience in infrastructure management, network administration, or system engineering. Position Specific Skills: Mobiledevicemanagement: Experience with InTune or JAMF preferred. Windows imaging and packaging (SCCM, Autopilot) Managing Windows Active Directory policies Windows More ❯
VDI, and storage appliance is required. Preferred Qualifications/Skills: Current Active Professional Certifications (Microsoft, Linux, RHEL, AWS, Azure) is a plus. Prior experience Samsung EMM/KLM for mobileDeviceManagement is a plus. A working knowledge or experience with systems and security tools such as: ACAS (Nessus), Veeam, IQ-Core, Stratodesk, Trellix ePO, Splunk, and More ❯
MobileDeviceManagement Engineer (Intune) Location : Brussels Languages : French or Dutch and English Responsibilities Migration of 2,000 iOS devices from a legacy MDM (MobileIron) to Microsoft Intune. Define, implement, and maintain device and app management policies in Microsoft Endpoint Manager. Ensure mobile endpoint security, compliance, and performance. Support users and document procedures. Collaborate … Strong experience in Microsoft Intune and Microsoft Endpoint Manager. Good knowledge of MDM & MAM policies, iOS/macOS platforms, and Apple DEP/ADE. Basic knowledge of MobileIron and mobile security best practices. Scripting with PowerShell. Previous experience in a similar MDM role is required. Participation in an Intune migration is a plus. Team player, autonomous, detail-oriented. Strong More ❯
customers. This is an exciting opportunity to work with cutting-edge Microsoft Endpoint Configuration Manager (MECM), Intune, and related Microsoft technologies. The ideal candidate will collaborate with customers, management, and peers to design, implement, configure, and support MECM, Intune, Windows-based devices, Windows operating systems, mobile devices, Group Policies, and other essential Microsoft services. The role involves hands … system performance and configuration issues. Offer expert knowledge on Microsoft Windows 10 and 11 operating systems. Utilize PowerShell scripting to automate tasks and enhance service delivery. Apply IT Service Management (ITSM) methodologies to improve service quality. Demonstrate the ability to assess, envision, design, implement, and support Windows-based devices. Lead OS deployment, upgrades, migrations, and patch management efforts. … Provide expertise in MobileDeviceManagement (MDM) solutions such as Intune, AirWatch, and MobileIron. Maintain strong communication and collaboration with customers, peers, and leadership teams. Qualifications 3+ years of experience with Microsoft Endpoint Configuration Manager (MECM) design, implementation, and support. 3+ years of experience working with Windows operating systems (Windows 10 & 11 preferred). 1+ years of More ❯
business - someone who can lead with clarity, build with empathy, and bring a mix of technical depth and sound judgment. There's loads to get stuck into, from identity management and scripting to devicemanagement and scalable tooling, areas where most of our work sits and where we need thoughtful, sustainable solutions. You'll play an important … areas of IT, but also an immensely deep understanding of many of those areas too. You'll likely be an acknowledged expert among your peers in Identity and Access Management, and have a passion for hacking and building. You will have interest and/or experience in related areas like software engineering, security, platform architecture, UI/UX design … from around the business. Examples of some TechOps projects include Rollout of, and migration to, a new identity provider mac OS and Windows MDM migration Rollout of a new device trust and posture compliance solution The replacement of insecure factors like SMS with phishing-resistant factors Office fit-outs, including tech like network infrastructure, AV and access controlSaaS migrations More ❯
offerings. Sales Support & Strategy: Partner with account teams to identify technical opportunities, develop sales strategies, and support complex deal negotiations and closures. Cross-functional Collaboration: Work closely with product management, engineering, marketing, and professional services teams to ensure customer feedback influences product development and to facilitate smooth delivery and implementation. Technical Evangelism: Represent Forescout at industry events, webinars, and … involving multiple stakeholders. Extensive experience delivering solution presentations, technical workshops, and proof-of-concept (POC) engagements to senior technical and business audiences. Strong background in solution architecture, technical account management, and consultative selling. Excellent communication and presentation skills, capable of translating complex technical information into clear business value propositions. Strong collaboration and project management skills, with the ability … to lead cross-functional teams and work independently. Technical Expertise Required Network Security Technologies: Expertise in Network Access Control (NAC), IPS, Firewalls (FW), Endpoint Protection, Vulnerability Assessment tools, MobileDeviceManagement (MDM), and other similar cybersecurity solutions for both IT and OT environments. Networking Protocols & Infrastructure: Deep understanding of networking technologies such as routing, switching (Layer More ❯
etc.), including user provisioning, configuration, and troubleshooting. Google Cloud Platform (GCP) Basics: Provide basic support and understanding of GCP services as they relate to end-user computing, including access management and resource utilization. macOS and Laptop Support: Install, configure, troubleshoot, and maintain macOS and Windows laptops, ensuring optimal performance and adherence to company standards. This includes hardware diagnostics, software … deployment, and peripheral support. User Permissions and Access Management: Assist in managing user accounts, permissions, and access rights across various systems and applications, adhering to security policies and best practices. Audio/Visual (AV) Support: Provide support for meeting room AV equipment, including projectors, video conferencing systems, and audio setups, ensuring smooth and effective presentations and meetings. Retail store … pop-up store support: Provide ad hoc support for physical spaces in different locations when required. Incident and Problem Management: Log, track, and manage IT incidents and service requests using our ticketing system, escalating complex issues to senior team members when necessary. Documentation: Contribute to the creation and maintenance of IT documentation, including user guides, knowledge base articles, and More ❯
proven experience in IT support, a strong service mindset, and a proactive approach to problem-solving. Responsibilities of the IT Support Analyst: Deliver second-line support for desktops, laptops, mobile devices, and core systems, ensuring effective issue resolution for both in-office and remote staff. Build, configure, and manage end-user devices, keeping operating systems and business applications up … IT Support experience (2nd Line) in a law firm or wider professional services environment Strong working knowledge of Microsoft technologies including Windows 10, Office suite, Exchange, Active Directory, and mobiledevice management. Exposure to tools like Citrix, iManage, Mimecast or Workshare is advantageous but not essential. Clear communicator who can work effectively across departments, manage multiple requests, and More ❯
proven experience in IT support, a strong service mindset, and a proactive approach to problem-solving. Responsibilities of the IT Support Analyst: Deliver second-line support for desktops, laptops, mobile devices, and core systems, ensuring effective issue resolution for both in-office and remote staff. Build, configure, and manage end-user devices, keeping operating systems and business applications up … IT Support experience (2nd Line) in a law firm or wider professional services environment Strong working knowledge of Microsoft technologies including Windows 10, Office suite, Exchange, Active Directory, and mobiledevice management. Exposure to tools like Citrix, iManage, Mimecast or Workshare is advantageous but not essential. Clear communicator who can work effectively across departments, manage multiple requests, and More ❯
ensuring minimal disruption to business operations. Key Responsibilities Provide 1st and 2nd Line IT support, including hardware, software, network, and telecommunications troubleshooting. Diagnose and resolve issues with laptops, desktops, mobile devices, printers, and peripheral equipment. Support and maintain Windows operating systems, Microsoft 365, Active Directory, and enterprise applications. Install, configure, and maintain telecommunications systems, including VoIP, mobiledevicemanagement, and networked communication systems. Utilise IT Service Management (ITSM) tools, such as ServiceNow, Remedy, or Jira Service Management, to log, track, and resolve incidents and requests. Troubleshoot and support network technologies (TCP/IP, DNS, DHCP, VPNs, LAN/WAN). Manage and escalate incidents where necessary, ensuring timely resolution. Maintain accurate documentation of support … of Windows operating systems, Microsoft 365, and Active Directory. Experience with networking technologies (TCP/IP, DNS, DHCP, VPNs, LAN/WAN). Familiarity with telecommunications systems, including VoIP, mobile networks, and unified communications platforms. Proficiency in using IT Service Management (ITSM) tools, such as ServiceNow, Remedy, or Jira Service Management. Ability to diagnose and resolve hardware, software More ❯
technical support and troubleshooting for end-user devices, including hardware and software issues. Manage and support Windows 10/11 environments and related software and applications. Support and troubleshoot mobile devices, particularly BlackBerry and iPhones. Build, configure, replace, and troubleshoot EUC (End User Computing) hardware components. Perform data backup and recovery tasks. Work within virtual, MDM (MobileDeviceManagement), and VPN environments. Maintain accurate records of work performed and ensure clear, effective communication with end users. Adhere to ITIL processes and work within an ITIL environment. Skillset required Good general understanding of IT principles such as Networks, Hardware and Domains Working knowledge of leading software packages such as MS Office and Lotus Notes Good working knowledge … of Windows 10/11 and related software and applications Good experience in End User device hardware and software troubleshooting Knowledge of mobile devices, in particular Blackberry and iPhones Experience with building, configuring, replacing and troubleshooting EUC hardware components Good Experience in Data Backup Techniques Familiarity with virtual, MDM and VPN environments Familiarity with Microsoft SCCM would be More ❯
SCCM and OS/Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation and email correspondence Good time management/organisational skills Work well as part of a team or independently Driving licence essential to provide support across the large site and surrounding satellite sites Desirable skills/… qualifications: Microsoft Windows 7/10 training and certification Active Directory management Understanding of SCCM Understanding of Mobile Iron or similar mobiledevicemanagement platforms Understanding of McAfee EP As an Company Employee you will benefit from: Flexible benefits including, medical insurance and eyecare vouchers Company pension scheme Income protection after 6 month's service More ❯
providing IT services within a large organisation. In addition, skills with the following will also be required: - Support experience across, servers, systems, networks and infrastructure - Virtual servers and storage - Mobiledevicemanagement systems - Email platforms - Mac and Windows environments/software More ❯
PC networks and IT infrastructure Administer and support Office 365 applications and Microsoft Teams Maintain and support the group AV systems Manage user access, including onboarding and offboarding Oversee mobiledevicemanagement Perform laptop and desktop imaging using SCCM Support and manage Uniflow printing systems Experience and Skills Proven experience in IT within the banking or financial … services industry Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITIL certification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are More ❯
end users, either via email, ticketing or over the phone. Provide advanced troubleshooting for customer incidents. Fulfil service requests. Hardware provisioning activities. Help lead and support the Major Incident Management Process. Help lead and support the Problem Management Process. Create and update process documentation and user guides. Collaborate with other PentenAmio teams to drive incident and problem resolution. … Assist the Operations team with inter-team knowledge transfer and workload integration. Providing management updates for service or customer issues What we're looking for Technical Proficiency and good troubleshooting ability Experience with Windows and Linux Desktop environments A fundamental understanding of IT networks Certification in or a good working knowledge of ITIL Proficient in use of ITSM ticketing … Office Service Desk experience Customer focused Excellent communicator face to face and online Desirable skills: Experience in Secure communications Unix experience Knowledge of Wi-Fi networks Experience with Apple mobiledevicemanagement Qualifications & Eligibility To be eligible for this position you must: Be an British citizen; and Hold or be able to obtain a NSV-DV clearance. More ❯