Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
and recording all work undertaken within the ticketing system. Ensuring client documentation is meticulously maintained and updated. Splitting tickets with multiple issues into individual tickets for streamlined resolution. Proactively monitoring tickets to prevent them from becoming "stale" and ensuring continuous progress. Monitoring and Management Tool Use: Regularly reviewing the Remote Monitoring and Management (RMM) dashboard and applying … automated actions within the RMM system to ensure optimal performance. Communication, Reporting, and Risk: Escalating tickets that require the expertise of a Technical Support Analyst. Maintaining clear, consistent, and proactive communication with clients, providing updates on their ticket status every step of the way. Notifying clients promptly of any changes or outages related to their issues. Full training and … Assistance and Wellbeing Program 25 Days Annual Leave plus bank holidays Opportunity to work from home on a Tuesday after probation period High-Powered Laptop for your work A Proactive Approach to Ongoing Training: We are dedicated to your continuous professional development, providing opportunities to help you build life-long skills. Desired Qualities, Skills and Knowledge: A Love of More ❯
Employment Type: Advanced apprenticeships, Work From Home
a shift toward a more engineering-focused culture. Your contributions will ensure that eBay's technology remains cutting-edge and reliable for our global community. What you will accomplish: ProactiveMonitoring : Continuously monitor the health of eBay's critical services to identify and address potential issues before they escalate. Solution Development : Collaborate with Architecture, Engineering, and Operations teams … alerts, and develop high-quality Standard Operating Procedures (SOPs). Automation and Process Enhancement : Identify and implement opportunities to enhance automation and reduce manual workload, improving overall efficiency. Enhance Monitoring Tools : Improve tools for monitoring and mitigating site incidents, and conduct reliability audits and tests to strengthen eBay's reliability and incident management capabilities. Incident Management : Act as More ❯
implement Infrastructure as Code solutions that set industry standards Build resilient CI/CD pipelines using Bitbucket and Spacelift orchestration Develop sophisticated observability strategies with Grafana, CloudWatch, and advanced monitoring tools Leadership & Growth Opportunities Mentor emerging DevOps talent and shape team culture Influence architectural decisions across cross-functional teams Drive strategic initiatives that align technical excellence with business outcomes … Recent AWS experience with enterprise-scale deployments CI/CD Mastery: Advanced experience with Jenkins, Bitbucket Pipelines, and orchestration tools Observability: Hands-on expertise with Grafana, Splunk, CloudWatch for proactivemonitoring Leadership & Delivery: Proven track record architecting scalable, secure infrastructure solutions Experience implementing advanced security measures across DevOps workflows Large-scale project management and delivery experience Strong mentoring More ❯
Bath, Avon, England, United Kingdom Hybrid / WFH Options
TrueSpeed
Truespeed’s network and interconnections Proactively monitor performance and implement continuous improvements Diagnose complex issues, lead root cause analysis, and deliver long-term fixes Drive the implementation of network monitoring and automation tools Collaborate on the network roadmap and infrastructure changes Lead post-incident reviews and maintain technical documentation Manage capacity planning, resilience, and customer onboarding Mentor junior engineers … days annual leave + bank holidays Employee referral bonus scheme Free on-site parking Wellbeing benefits including 24/7 online GP The Ideal Candidate You’re a proactive, technically proficient professional with extensive experience in ISP or data centre environments. You excel at tackling complex challenges, designing scalable systems, and mentoring team members along the way. About you … optical Ethernet, BGP, ISIS, and IP routing Strong understanding of FTTH technologies and fibre troubleshooting Experience with network hardware from leading vendors Hands-on use of network automation and monitoring tools Strong communication and leadership capabilities Track record in technical team supervision Excellent documentation and analytical skills Certifications like CCNA or CCIE (desirable but not essential) Be part of More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
TrueSpeed
Truespeed's network and interconnections Proactively monitor performance and implement continuous improvements Diagnose complex issues, lead root cause analysis, and deliver long-term fixes Drive the implementation of network monitoring and automation tools Collaborate on the network roadmap and infrastructure changes Lead post-incident reviews and maintain technical documentation Manage capacity planning, resilience, and customer onboarding Mentor junior engineers … days annual leave + bank holidays Employee referral bonus scheme Free on-site parking Wellbeing benefits including 24/7 online GP The Ideal Candidate You're a proactive, technically proficient professional with extensive experience in ISP or data centre environments. You excel at tackling complex challenges, designing scalable systems, and mentoring team members along the way. About you … optical Ethernet, BGP, ISIS, and IP routing Strong understanding of FTTH technologies and fibre troubleshooting Experience with network hardware from leading vendors Hands-on use of network automation and monitoring tools Strong communication and leadership capabilities Track record in technical team supervision Excellent documentation and analytical skills Certifications like CCNA or CCIE (desirable but not essential) Be part of More ❯
that will enable a smoother migration to a future SAP solution owned by Airbus . This requires a strategic mindset, the ability to see the big picture, and a proactive approach to long-term planning. Service Performance Management (Transition Period): During the transition, you will assess the IT services received from the existing supplier and contribute to the tracking … collaboration with them. Project & Activity Leadership: Take the lead on various infrastructure and platform-related projects and activities, ensuring successful delivery and alignment with strategic goals. SAP System Administration & Monitoring: Administer and maintain multiple SAP instances (development, test, and production) within the SAP environment. Proactively monitor system health, performance, and stability. HANA Landscape Administration: Administer and monitor the SAP … understanding and hands-on experience with change management and transport processes within SAP. Experience in coordinating and managing end-to-end incident resolution for complex SAP environments. Proficiency in monitoring and configuring SAP Basis settings, interface creation, and DDIC changes. Demonstrable experience in the administration and monitoring of SAP HANA landscapes . Solid understanding of the technical architecture More ❯
learn more about this opportunity, feel free to reach out and apply today! Key Responsibilities: Oversee and maintain a low-latency, global network infrastructure Provide high-level support and proactivemonitoring of mission-critical systems Take ownership of network improvement projects from design through to deployment Collaborate closely with cross-functional teams to ensure security, resilience, and efficiency More ❯
teach others across the org on these topics Provide technical leadership to a team to drive application performance and availability to meet business needs, including on-call support, firefighting, monitoring, application checkouts, and deep engagement with all high priority incidents and problems Own and drive Customer engagement workflow, including technical analysis and resolutions for escalated incidents, service requests, and … problems Champion for technology needs of business users, promote effective presence in business areas, proactivemonitoring for issues impacting users, and drive cross-team engagement for long term resolution of issues Create effortless customer experience via partnering to create an effective use of Self Service, Community and Knowledge Management for users, Tier1, and our teams Manage incident queues More ❯
of the Data and Analytics platform Unit testing, integration testing. Contributing to maintaining and constantly improving the CI/CD pipeline Code reviews, design reviews Code instrumentation, setting up proactivemonitoring dashboards Liaising with users and subject matter experts in order to gather requirements, analyse solutions and triage feedback and incidents Understanding business requirements and translating them into More ❯
Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months) Job description Job responsibilities To support proactive system monitoring and management to ensure that core Pathology systems are functioning correctly, take appropriate remedial action where not the case, analyse patterns and raise incidents/concerns More ❯
to help the team succeed IT Operations - Responsible for managing the on-going BAU support of the platform in operation environments. Including change and incident management, service requests and proactivemonitoring and maintenance Security - Ensure security is considered early in the development lifecycle and constantly maintained. DevOps engineers must understand how to secure the infrastructure that they deploy More ❯
Gloucester, Gloucestershire, South West Hybrid / WFH Options
BAE Systems
to help the team succeed IT Operations - Responsible for managing the on-going BAU support of the platform in operation environments. Including change and incident management, service requests and proactivemonitoring and maintenance Security - Ensure security is considered early in the development lifecycle and constantly maintained. DevOps engineers must understand how to secure the infrastructure that they deploy More ❯
Key Responsibilities: SAP BASIS Administration: Install, configure, and patch ECC and S/4HANA systems Performance & Monitoring: Proactively monitor system health, tune performance, and troubleshoot bottlenecks Transport & Change Management: Manage transport routes, enforce change-control processes, and deploy updates User & Security Management: Provision users, roles, and authorizations; implement security best practices Backup & Recovery: Design and execute backup strategies; coordinate … with Linux/Unix and/or Windows server environments Experience with database administration (SAP HANA, Oracle, or SQL Server) Familiarity with system automation tools (e.g., Ansible, Jenkins) and monitoring platforms (e.g., Solution Manager, Zabbix) Solid understanding of networking fundamentals, storage, and virtualization Nice-to-Have: Certifications: SAP Certified Technology Associate (e.g., SAP HANA, SAP NetWeaver) Cloud SAP experience More ❯
competitive market-based salary with an interesting bonus and pension scheme. You will be responsible for the maintenance of delivered implementations on both a technical and functional level, proactively monitoring Google Cloud Platform implementations. More ❯
operational excellence and efficient service management. Key Responsibilities: Lead day-to-day operations of the IT and Telecoms service delivery team. Oversee technical support, service requests, incident management, and proactive monitoring. Ensure timely resolution of customer issues across IT infrastructure, networks, cloud solutions, telecoms platforms, and satellite communications. Collaborate closely with sales, project delivery, and engineering teams to align More ❯
food and drink and utilities to high-security industries such as defence, aerospace and nuclear. As the Helpdesk Resource Coordinator, you will with call handling, resource planning and compliance monitoring duties across our various client premises within the Facilities Services division. Key Responsibilities Accurately and efficiently logging of all reactive jobs via telephone and email Schedule and coordinate maintenance More ❯
using modern practices to ensure consistency and scalability across environments. Collaboration & Communication: Work closely with development and operations teams to streamline processes, enhance productivity, and solve complex deployment challenges. Monitoring & Optimization: Proactively monitor and optimize pipeline performance, ensuring high availability, scalability, and security throughout the entire delivery pipeline. Automation & Efficiency: Continually seek out opportunities to automate manual processes, reduce More ❯
features that are relevant to specific clients or more of them. You will be responsible for the maintenance of delivered implementations on both a technical and functional level, proactively monitoring Google Cloud Platform implementations. As you advance in your career and move into a Lead Developer role, you will: Define Google Cloud Platform architecture Define standards and tooling Execute More ❯
Howden, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Howdens Joinery
support for a wide range of network products. - Manage, design and report on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). - Systems monitoring, SLA’s, Operational procedures and training. - Fault management and Installations. - Automation and scripting - Participate in IT projects, implement approved designs, and transition to BAU - Proactively monitor and report on More ❯
This is an excellent opportunity to join a world-class Cybersecurity organization. As a Senior Product Security Architect in the Cybersecurity & Technology Controls (CTC) team for the International Consumer, you will work proactively with your technology and business colleagues to More ❯
Company Introduction: CB5 Solutions, LLC - A growing family-owned small business focusing on providing IT infrastructure and service delivery consulting to mid-level and enterprise organizations in the government and private sectors. Headquartered in Fort Mill, SC, CB5 has several More ❯
Belgium ️ Full time ️ Energy As Customer Success Manger, you are responsible for onboarding & sustained adoption of our SaaS platform by customers and own customer the customer journey & satisfaction. You act as a strategic advisor to clients, guiding them through implementation More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Crimson
IT Security Analyst - TTPP - Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and More ❯
About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of More ❯
About You As a Sr. CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership. You have an exceptional ability to establish More ❯