Business Analyst with Telecom (Contact Center Software, Avaya and Salesforce)
- Hiring Organisation
- Vegatron Systems
- Location
- Fort Lauderdale, Florida, United States
- Employment Type
- Any
- Salary
- USD Annual
Hello Partners, We have a contract opportunity for a Business Analyst with Telecom (Contact Center Software, Avaya and Salesforce) (link removed)> POSITION: Business Analyst with Telecom (Contact Center Software, Avaya and Salesforce) LOCATION: Remote CLIENT: National Bank DURATION: 6 - 12 months Contract VISA … understanding of BI Solutions and Customer Journey reporting Strong understanding of IVR and API integrations including Chat bots General understanding of Salesforce CRM platform required including experience with Sales Cloud, Service Cloud and Marketing Cloud on Classic and Lightning versions Experience supporting other call center functions, including ...