101 to 125 of 660 Salesforce Service Cloud Jobs

Social network you want to login/join with: Salesforce Product Owner, london (city of london) col-narrow-left Client: Opus Recruitment Solutions Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: About the Role: Our client, a … global organisation based in London, is seeking a talented Salesforce Product Owner to lead and optimise their Salesforce platform across multiple business units. This is a key role that bridges the gap between business needs and technical execution, ensuring the Salesforce ecosystem drives maximum value. Key Responsibilities: • Act as the primary point of contact for all Salesforce-related initiatives, managing the product backlog and prioritising features based on business value. • Work closely with cross-functional teams, including stakeholders, developers, and Salesforce administrators to deliver scalable solutions. • Translate business requirements into user stories and functional specifications. • Ensure consistent Salesforce best practices, governance, and adoption across the organisation. • Monitor performance, gather user feedback, and implement continuous More ❯

Social network you want to login/join with: Job Title: Salesforce Business Analyst (Contract) Location: Remote (Candidates based anywhere in Europe welcome) Industry: Banking & Financial Services Day Rate: Negotiable Contract Type: Initial 6 months (with potential extension) Overview: Glocomms is working with a leading UK bank undergoing a major digital transformation, seeking an experienced Salesforce Business Analyst … a fantastic opportunity to join a dynamic, cross-functional team driving innovation across customer engagement platforms. Key Responsibilities: Collaborate with stakeholders to gather, document, and validate business requirements for Salesforce solutions. Translate business needs into functional specifications and user stories. Support the design and delivery of scalable Salesforce solutions aligned with business goals. Facilitate workshops, stakeholder interviews, and … process mapping sessions. Work closely with Salesforce developers, architects, and QA teams to ensure successful implementation. Assist in UAT planning, execution, and defect resolution. Maintain clear documentation and contribute to continuous improvement of BA practices. Required Skills & Experience: 4+ years of experience as a Business Analyst, with at least 2 years focused on Salesforce projects. Strong understanding of More ❯

of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact! About the Role As the Salesforce Product Owner, you'll play a vital role to help build, maintain, and scale our new Salesforce environment. We are looking for a proactive individual that can help … us continually improve and enhance our Salesforce platform, which is currently being deployed, understand requirements and user feedback, and follow/implement best practice solutions. This person should have a customer centric approach to interacting with their colleagues. We are looking for someone who is Salesforce certified, with a good understanding of the Salesforce platform, including Sales … Cloud, Service Cloud and ideally some CPQ experience. The Salesforce Product Manager should be comfortable with change management and governance, as well as communicating, prioritizing and managing all aspects of a Salesforce BAU. A key part of the role will be working with the Revenue Operations and Support teams, helping define requirements, and then translating More ❯

lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are seeking a highly motivated Salesforce Functional/Delivery Lead with a strong background in designing and delivering Salesforce solutions within the public. This individual will play critical roles in leading the design, implementation … end management of large scale projects. The ideal candidate has proven experience in leading large teams, and also possesses a deep understanding of public sector processes and frameworks, GDS service standards. Business Analysis & Functional Design Lead and manage a team across Discovery and Implementation project phases. Collaborate with business stakeholders across different organisational functions to gather, analyse and translate … business needs into scalable and compliant Salesforce solutions. Lead a team to deliver high quality functional outputs, as well as enable collaboration of team members across other connected streams of work including service design, user research, user experience, and development build. Plan and execute engaging, high quality functional workshops to elicit business needs. Roadmap planning and process design More ❯

and higher average order values. Requirements: 8 years experience as a Business Analyst or Functional Consultant or Product Owner Knowledgeable on lead to cash process Strong understanding of the Salesforce platform, including Sales Cloud and Service Cloud declarative features. Proven experience gathering and translating complex requirements into scalable CRM solutions. Salesforce Administrator and App Builder … or SAFe frameworks). Higher Education: Bachelor’s Degree Responsibilities: Partner with business teams to gather, analyze, and document business and functional requirements. Act as a liaison between stakeholders, Salesforce developers, and technical architects. Own and refine user stories, acceptance criteria, and business process flows using tools like Jira or Confluence. Provide hands-on support for Salesforce configuration … and testing; assist in UAT planning and execution. Drive continuous improvement initiatives across the Salesforce platform, aligned with business goals. Collaborate with development teams and help prioritize features in alignment with product and tech roadmaps. Maintain knowledge of Salesforce Media Cloud and Salesforce Industries (Vlocity) capabilities to influence future solutions. Support data quality initiatives, reports, and More ❯

grow, innovate, and serve our customers better. We're a collaborative, product-centric team of technologists, specialists, and problem-solvers who thrive on unlocking value through modern platforms like Salesforce, Dynamics, Power BI, and automation tools. With a culture grounded in agility, transparency, and continuous improvement, we work closely with our business partners to deliver impactful solutions that make … a real difference. Salesforce Administrator The Salesforce Administrator is responsible for the day-to-day management, configuration, and support of the Salesforce platform. As part of the Salesforce Centre of Excellence (CoE), this role ensures the stability, usability, and security of Salesforce environments, while supporting business users with queries, enhancements, and issue resolution. The Salesforce … a key role in platform operations, user management, data optimisation and ongoing improvements to deliver a robust and efficient CRM experience aligned with business objectives. What you will do Salesforce Management & Support Manage user accounts, roles, permission sets, profiles, and security settings. Handle day-to-day support requests and system administration tasks. Monitor system performance, conduct routine maintenance, and More ❯

grow, innovate, and serve our customers better. We're a collaborative, product-centric team of technologists, specialists, and problem-solvers who thrive on unlocking value through modern platforms like Salesforce, Dynamics, Power BI, and automation tools. With a culture grounded in agility, transparency, and continuous improvement, we work closely with our business partners to deliver impactful solutions that make … a real difference. Salesforce Administrator The Salesforce Administrator is responsible for the day-to-day management, configuration, and support of the Salesforce platform. As part of the Salesforce Centre of Excellence (CoE), this role ensures the stability, usability, and security of Salesforce environments, while supporting business users with queries, enhancements, and issue resolution. The Salesforce … a key role in platform operations, user management, data optimisation and ongoing improvements to deliver a robust and efficient CRM experience aligned with business objectives. What You Will Do Salesforce Management & Support Manage user accounts, roles, permission sets, profiles, and security settings Handle day-to-day support requests and system administration tasks Monitor system performance, conduct routine maintenance, and More ❯

our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves. The Role As our dedicated Salesforce Service Cloud Administrator, you'll join our dynamic and collaborative Salesforce team and play a crucial role in shaping how we leverage Salesforce to support … our business and our customers. What You’ll Do... Guide our team and stakeholders as a Salesforce expert in product implementation, ensuring best practices are followed and sticking to our principles of favouring configuration over customisation Use declarative change solutions and automation tools like Process Builder, Flow, and Workflow Rules to deliver scalable, efficient solutions. Offer technical support & knowledge … for escalated user and production issues, ensuring smooth operations across teams Help grow the next generation of Salesforce Administrators by providing mentoring and guidance to junior team members Foster a collaborative, inclusive environment where knowledge sharing and continuous learning thrive Manage deployments through CI/CD pipelines, ensuring smooth transitions from development to production Maintain system auditing evidence and More ❯

This Salesforce Software Engineer will work closely with existing in-house technology, data and operations teams, and will play a key role in defining the overall solution design and build, and to then ensure its correct implementation. Responsibilities: Lead the design, development, and implementation of Salesforce solutions tailored to meet the specific needs of our financial services business. … Collaborate with stakeholders, including sales, marketing, and operations teams, to gather requirements and translate them into scalable Salesforce solutions. Configure and customize Salesforce features, including flows, triggers, Asynchronous processes, reports, and dashboards, to optimize business processes. Oversee system integrations between Salesforce and other applications, ensuring data integrity and seamless information flow. Provide technical guidance and mentorship to … a team of Salesforce developers, ensuring high-quality code and adherence to best practices. Stay updated on Salesforce releases and new features, assessing their potential impact and recommending enhancements to maximize system efficiency. Collaborate with cross-functional teams to define and implement data governance policies and security protocols. Troubleshoot and resolve issues related to Salesforce configuration, customization More ❯

YOU MAKE AN IMPACT? The Product Owner will be responsible for leading the development and optimisation of digital products and experiences for Dunhill, with a strong focus on leveraging Salesforce tools and omnichannel integration. This role will collaborate with cross-functional teams including brand, marketing, technology, and operations to deliver high-quality, customer-centric solutions across multiple touchpoints. The … ideal candidate will have proven experience in both the fashion industry and Salesforce implementation, along with a deep understanding of how to create a seamless omnichannel experience for luxury clients. KEY RESPONSIBILITIES Lead the product development lifecycle for digital omnichannel solutions, ensuring that products align with business goals and deliver a cohesive customer experience across digital and physical touchpoints. … liaison between stakeholders (business, Group Tech, digital design, back-end/front-end development) to prioritise and manage product backlogs, user stories, and requirements. Work closely with development agency & Salesforce, to enhance and optimise eCommerce, CRM, and other customer-facing platforms within Salesforce, ensuring alignment with omnichannel strategies. Define, track, and report on key performance indicators (KPIs) related More ❯

Salesforce Core Cloud Developer Location Manchester (Hybrid) Rate £550–£650 per day (Outside IR35) Start ASAP We are working with a leading financial services business that is investing heavily in its Salesforce ecosystem to drive customer engagement, operational efficiency and regulatory compliance. Known for its collaborative culture and forward-thinking approach, the business is delivering strategic programmes … across multiple business units using Salesforce as a core platform. They are currently seeking a Salesforce Developer to join their internal delivery team, working on projects across Sales Cloud, Service Cloud and Experience Cloud. You will be responsible for building robust and scalable solutions, integrating third-party tools and contributing to the continuous improvement of … their Salesforce environment. Key experience Strong hands-on experience with Salesforce Sales, Service and Experience Cloud Skilled in Apex, Lightning Web Components (LWC), Visualforce and SOQL Proven experience integrating Salesforce with external platforms and legacy systems Solid understanding of security models, automation and financial services best practices Comfortable working in agile environments with cross-functional More ❯

The team you'll be working with: As part of our continuous growth, we are seeking a Salesforce Data Cloud Specialist to join our Salesforce Practice in London. This role will play a key part in driving data driven innovations, providing data-driven insights and enabling data-driven decision-making for our enterprise customers. What you'll … be doing: Serve as the Subject Matter Expert (SME) for Salesforce Data Cloud within NTTDATA UK, offering expert guidance on platform capabilities, use cases, cost estimation, and best practices. Collaborate with Salesforce product teams and domain experts to identify opportunities for innovation and future growth leveraging Data Cloud platform. Lead the design and implementation of Salesforce Data Cloud solutions for enterprise clients, ensuring alignment with both business objectives and technical requirements. Architect and manage complex data models and system integrations to facilitate seamless data flow across multiple platforms and systems. Provide technical leadership throughout the project lifecycle, from requirements gathering to final solution delivery, ensuring adherence to best practices. Conduct workshops and technical training More ❯

Salesforce Service Cloud Developer Location Remote (UK-based) Rate £550-£675 per day (Inside IR35) Length - 6 months (possible extension) TechOhana are working with one of the biggest E-commerce brands in the world, supporting a major transformation programme focused on scaling and enhancing customer service operations. They are looking for a Salesforce Service Cloud Developer to join on a full-time contract to deliver high-quality, innovative solutions across a fast-paced and complex environment. Key Responsibilities Design, develop and implement robust Service Cloud functionality that meets global business requirements Build custom components and automation using Apex, LWC, Flows and Process Builder Develop and maintain case management features, Omni … delivery cycles Support integrations with third-party systems via APIs and middleware tools Ensure best practices in code quality, performance optimisation and platform scalability Key Requirements Strong experience delivering Salesforce Service Cloud solutions at scale Proficient in Apex, Lightning Web Components, SOQL and declarative automation tools Deep knowledge of Omni-Channel, Knowledge Management and Case Routing Familiarity More ❯

Salesforce Service Cloud Developer Location Remote (UK-based) Rate £550-£675 per day (Inside IR35) Length - 6 months (possible extension) TechOhana are working with one of the biggest E-commerce brands in the world, supporting a major transformation programme focused on scaling and enhancing customer service operations. They are looking for a Salesforce Service Cloud Developer to join on a full-time contract to deliver high-quality, innovative solutions across a fast-paced and complex environment. Key Responsibilities Design, develop and implement robust Service Cloud functionality that meets global business requirements Build custom components and automation using Apex, LWC, Flows and Process Builder Develop and maintain case management features, Omni … delivery cycles Support integrations with third-party systems via APIs and middleware tools Ensure best practices in code quality, performance optimisation and platform scalability Key Requirements Strong experience delivering Salesforce Service Cloud solutions at scale Proficient in Apex, Lightning Web Components, SOQL and declarative automation tools Deep knowledge of Omni-Channel, Knowledge Management and Case Routing Familiarity More ❯

Overview: Our client, a global manufacturing businesses are searching for a Salesforce Developer with experience in Sales and Marketing cloud. Key Responsibilities: Develop and customize using Apex, Visualforce, and Lightning Components (LWC/Aura). Configure Salesforce features (flows, validation rules, custom objects). Integrate Salesforce with external systems via APIs. Maintain code quality and platform performance. … Collaborate with business users and technical teams. Requirements: 4+ years of Salesforce development experience. Proficient in Apex, SOQL, Lightning Components. Familiar with Salesforce APIs and integration best practices. Platform Developer I certification (required); other certifications a plus. Nice to Have: Experience with CI/CD tools (e.g., Git, Copado). Knowledge of Service Cloud, Marketing Cloud More ❯

seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying … and mitigating potential issues. The QA Consultant will work closely with developers, architects, and project managers. Key responsibilities: Develop and execute comprehensive test plans and test cases for Salesforce Service Cloud implementations, based on provided designs and user stories. Perform various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing. Identify … including test plans, test cases, and test summary reports. Key Skills & Experience: 5+ years of hands-on experience as a Quality Assurance Consultant or Software Tester. Extensive experience with Salesforce Service Cloud implementations. Strong understanding of software testing methodologies and best practices. Proficiency in designing and executing test plans and test cases. Experience with Jira for defect More ❯

seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying … and mitigating potential issues. The QA Consultant will work closely with developers, architects, and project managers. Key responsibilities: Develop and execute comprehensive test plans and test cases for Salesforce Service Cloud implementations, based on provided designs and user stories. Perform various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing. Identify … including test plans, test cases, and test summary reports. Key Skills & Experience: 5+ years of hands-on experience as a Quality Assurance Consultant or Software Tester. Extensive experience with Salesforce Service Cloud implementations. Strong understanding of software testing methodologies and best practices. Proficiency in designing and executing test plans and test cases. Experience with Jira for defect More ❯

The team you'll be working with: Be a part of a leading Salesforce practice in the UK&I, part of a global team, with ambitious plans to drive innovation and growth. We are a trusted, award-winning partner delivering Salesforce solutions for over 20 years. Work with a highly talented and passionate team committed to client success … within a positive and diverse culture of trust and respect. What you'll be doing: The successful candidate will join the Development team working with Public Sector/Service Cloud clients. What experience you'll bring: Core skills: 5+ years of relevant Salesforce Development experience Salesforce Service Cloud configuration and administration (including lightning page … layouts, email/routing, custom object definition, list views, dynamic forms) Hands-on experience with Salesforce configurations and customizations Expertise in out-of-the-box capabilities of Service Cloud, including Entitlements/SLA Management Implementation of complex Salesforce Flows Knowledge of Salesforce Apex development Experience with Git version control Familiarity with Salesforce SFDX/ More ❯

Solution Architect – Salesforce Transformation | Bristol | Fintech Salary: discussed on application (as per client request) Location: Bristol I'm supporting a high-growth fintech that’s undergoing a major transformation programme, using Salesforce to drive automation and digitisation across the business. As part of this journey, they’re hiring a Solution Architect to join their growing architecture team and … a key role in designing smart, scalable solutions that power the next phase of their growth. Based in Bristol, this is an opportunity to work on a significant multi-cloud Salesforce implementation—focused on Service Cloud, CPQ, and broader business integration—as part of a wider digital transformation strategy. The Role: As Solution Architect, you’ll … ensure solutions are scalable, efficient, and aligned with the company’s long-term goals. Key Responsibilities: Translate business needs into clear, well-structured solution designs Work closely with the Salesforce Technical Architect to ensure architectural alignment Design end-to-end solutions across Service Cloud, CPQ, and integrated systems Collaborate with cross-functional teams to validate designs and More ❯

Solution Architect – Salesforce Transformation | Bristol | Fintech Salary: discussed on application (as per client request) Location: Bristol I'm supporting a high-growth fintech that’s undergoing a major transformation programme, using Salesforce to drive automation and digitisation across the business. As part of this journey, they’re hiring a Solution Architect to join their growing architecture team and … a key role in designing smart, scalable solutions that power the next phase of their growth. Based in Bristol, this is an opportunity to work on a significant multi-cloud Salesforce implementation—focused on Service Cloud, CPQ, and broader business integration—as part of a wider digital transformation strategy. The Role: As Solution Architect, you’ll … ensure solutions are scalable, efficient, and aligned with the company’s long-term goals. Key Responsibilities: Translate business needs into clear, well-structured solution designs Work closely with the Salesforce Technical Architect to ensure architectural alignment Design end-to-end solutions across Service Cloud, CPQ, and integrated systems Collaborate with cross-functional teams to validate designs and More ❯

Solution Architect – Salesforce Transformation | Bristol | Fintech Salary: discussed on application (as per client request) Location: Bristol I'm supporting a high-growth fintech that’s undergoing a major transformation programme, using Salesforce to drive automation and digitisation across the business. As part of this journey, they’re hiring a Solution Architect to join their growing architecture team and … a key role in designing smart, scalable solutions that power the next phase of their growth. Based in Bristol, this is an opportunity to work on a significant multi-cloud Salesforce implementation—focused on Service Cloud, CPQ, and broader business integration—as part of a wider digital transformation strategy. The Role: As Solution Architect, you’ll … ensure solutions are scalable, efficient, and aligned with the company’s long-term goals. Key Responsibilities: Translate business needs into clear, well-structured solution designs Work closely with the Salesforce Technical Architect to ensure architectural alignment Design end-to-end solutions across Service Cloud, CPQ, and integrated systems Collaborate with cross-functional teams to validate designs and More ❯

Solution Architect – Salesforce Transformation | Bristol | Fintech Salary: discussed on application (as per client request) Location: Bristol I'm supporting a high-growth fintech that’s undergoing a major transformation programme, using Salesforce to drive automation and digitisation across the business. As part of this journey, they’re hiring a Solution Architect to join their growing architecture team and … a key role in designing smart, scalable solutions that power the next phase of their growth. Based in Bristol, this is an opportunity to work on a significant multi-cloud Salesforce implementation—focused on Service Cloud, CPQ, and broader business integration—as part of a wider digital transformation strategy. The Role: As Solution Architect, you’ll … ensure solutions are scalable, efficient, and aligned with the company’s long-term goals. Key Responsibilities: Translate business needs into clear, well-structured solution designs Work closely with the Salesforce Technical Architect to ensure architectural alignment Design end-to-end solutions across Service Cloud, CPQ, and integrated systems Collaborate with cross-functional teams to validate designs and More ❯

Salesforce Solution Architect Spain Remote Shape the Future of Salesforce Solutions with Innovation! Are you a strategic thinker with a passion for Salesforce? My client, a leading global enterprise, is looking for an experienced Salesforce Solution Architect to join their team in Spain. In this role, you will lead the design and implementation of innovative Salesforce solutions, ensuring seamless integration and delivery that meets business objectives. Key Responsibilities: - Lead the design and implementation of Salesforce solutions, ensuring scalability, performance, and alignment with business goals. - Collaborate closely with business stakeholders, developers, and other teams to translate business requirements into robust, scalable technical solutions. - Oversee integrations with third-party systems and provide guidance on best practices … for Salesforce architecture. - Ensure high-quality delivery, compliance with Salesforce best practices, and alignment with governance standards. - Provide leadership and mentoring to Salesforce development teams, ensuring consistency in implementation and fostering a collaborative environment. - Engage in the ongoing improvement of Salesforce processes, identifying areas of opportunity for optimization. What We're Looking For: - Proven experience as More ❯

Title : Platform Architect- Salesforce Type - Permanent Location - London – Remote/hybrid (travel to London 2x a month) Industry - Construction/Housebuilding Salary : £110K (+ benefits) The role: Our client, a leading company in the housebuilding industry, is seeking a Platform Architect with extensive Salesforce experience to work on a greenfield Salesforce deployment programme , working alongside a 3rd … for the technology direction of the platform ensuring it meets the needs of the business and Digital Product teams utilising platform capabilities. This role will be aligned to the Salesforce platform covering platform capabilities such as: SalesCloud CRM Experience Cloud Marketing Cloud (Engagement & Personalisation) Service Cloud & Field Service Data Cloud AppExchange integrations such … to a high quality. Suggest innovative ideas and solutions (and champions ideas from others) that could be delivered on the platform Experience: Extensive experience within the platform technology stack (Salesforce) Strong soft skills, able to operate effectively at Enterprise level. Experience in greenfield Salesforce implementations. Ability to act as a Programme Architect and support customer engagement as needed. More ❯

Senior Salesforce Consultant The Salesforce Functional Lead role involves leading client presentations, gathering requirements, and designing Salesforce solutions. Responsibilities include configuration, testing, training, and mentoring junior colleagues. Key skills required are 5+ years of Salesforce project delivery, experience in Sales and Service Cloud, excellent communication, and problem-solving. Key Responsibilities: Presenting - prepare client presentations … way of working' within teams to execute projects in an efficient and timely manner Solution design - Work with delivery and technical colleagues to transform client requirements into best practice Salesforce solutions Configuration - delivering complex configuration yourself and managing the delivery of solutions through less experienced members of your Project team Testing - Support unit testing, system testing, and acceptance testing … help grow future talent by coaching junior colleagues Growth - Support pre-sales team with identifying future opportunities Travel - A willingness to travel as and when required Technical Skills: Minimum : Salesforce Certified Admin 201, App Builder and one other 3+ years project delivery experience end to end, with strong organisation skills Degree educated or strong experience with Salesforce implementation More ❯