1 to 25 of 27 Senior Technical Engineer Jobs

HSEN - TA2 -13 HSEN Senior Technical Security Engineer 23-10-20 HSEN Senior Technical Security Engineer Position Summary Softek International is seeking a Senior Technical Security Engineer to support the DHS Enterprise Engineering Division within the Office of the Chief Information … design, engineering, Tier 3 operations support, maintenance, and management of the network and security infrastructure. This program portfolio includes management and oversight of the technical infrastructure and security tools, sensors, servers, and data storage devices to support the DHS Network Operations Security Center (NOSC) Cyber (SOC) and other DHS … and Ability to provide leadership and hands up support to team of ENGs. • Experience and Ability to hold his/her own with Federal technical leadership. • MUST reside in the DC/MD/VA region. • MUST have active TS with ability to receive SCI at DHS. The candidate More ❯

Overview Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With more than 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the U.S. and abroad. Our exceptionally talented team is … safety and livelihoods of all U.S. Citizens, military forces at home and abroad. SPA has an immediate need for a number of highly qualified Senior Technical Space Operations Engineers and Technical Space Operations Engineering Subject Matter Experts (SMEs) to support our new U.S. Space Force, Space Systems … than five percent of the time on an occasional and irregular basis and be limited to domestic locations only. Responsibilities We are seeking multiple Senior Technical Space Operations Engineer candidates for the following positions at the associated locations: Senior Action Group Managers located in the Colorado More ❯

Responsibilities OBXtek has an immediate need for a number of highly qualified Senior Technical Space Operations Engineers and Technical Space Operations Engineering Subject Matter Experts (SMEs) to support our new U.S. Space Force, Space Systems Command Hemisphere contract in the Colorado Springs, CO, El Segundo, CA, Dulles … than five percent of the time on an occasional and irregular basis and be limited to domestic locations only. Responsibilities We are seeking multiple Senior Technical Space Operations Engineer candidates for the following positions at the associated locations: Senior Action Group Managers located in the Colorado … Springs, CO area Chief Engineers located in the Colorado Springs, CO area Senior Ground/Communications Systems Engineers located in either the El Segundo, CA, Colorado Springs, CO, Albuquerque, NM, or San Antonio, TX areas Senior Ground Systems Engineers located in the El Segundo, CA, Colorado Springs, CO More ❯

Senior Technical Support Engineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a Senior Technical Support Engineer, you'll play a key role in ensuring the performance and reliability of Siemens generators and auxiliary systems. Your day may involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You … ll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise. How You'll Make an Impact Provide expert technical support for Siemens generators and auxiliary products. Develop and author technical reports, work scopes More ❯

Senior Technical Engineer – £45,000 - £50,000 – Stonehouse, Gloucestershire The Role We’re looking for an experienced IT Managed Services engineer with expertise in Microsoft 365 & Azure. This role will focus on taking ownership of advanced technical issues, lead key infrastructure projects and mentor junior … engineers. You will also deliver high-level support across hardware, software, networks, and cloud services. You'll manage technical escalations, lead projects and play a key role in maintaining and enhancing our customers IT infrastructure—primarily across Microsoft 365 and Azure environments. If you’re ready to take the … and growing team. The role is based on Stonehouse with occasional travel to our other UK offices and customer sites. Key Responsibilities: Be a senior member of the IT Engineering community at a leading MSP Provide advanced troubleshooting and support for complex technical issues. Lead projects including system More ❯

Senior Technical Engineer – £45,000 - £50,000 – Stonehouse, Gloucestershire The Role We're looking for an experienced IT Managed Services engineer with expertise in Microsoft 365 & Azure. This role will focus on taking ownership of advanced technical issues, lead key infrastructure projects and mentor junior … engineers. You will also deliver high-level support across hardware, software, networks, and cloud services. You'll manage technical escalations, lead projects and play a key role in maintaining and enhancing our customers IT infrastructure—primarily across Microsoft 365 and Azure environments. If you're ready to take the … and growing team. The role is based on Stonehouse with occasional travel to our other UK offices and customer sites. Key Responsibilities: Be a senior member of the IT Engineering community at a leading MSP Provide advanced troubleshooting and support for complex technical issues. Lead projects including system More ❯

Senior Technical Engineer – £45,000 - £50,000 – Stonehouse, Gloucestershire The Role We’re looking for an experienced IT Managed Services engineer with expertise in Microsoft 365 & Azure. This role will focus on taking ownership of advanced technical issues, lead key infrastructure projects and mentor junior … engineers. You will also deliver high-level support across hardware, software, networks, and cloud services. You'll manage technical escalations, lead projects and play a key role in maintaining and enhancing our customers IT infrastructure—primarily across Microsoft 365 and Azure environments. If you’re ready to take the … and growing team. The role is based on Stonehouse with occasional travel to our other UK offices and customer sites. Key Responsibilities: Be a senior member of the IT Engineering community at a leading MSP Provide advanced troubleshooting and support for complex technical issues. Lead projects including system More ❯

Senior Technical Engineer – £45,000 - £50,000 – Stonehouse, Gloucestershire The Role We’re looking for an experienced IT Managed Services engineer with expertise in Microsoft 365 & Azure. This role will focus on taking ownership of advanced technical issues, lead key infrastructure projects and mentor junior … engineers. You will also deliver high-level support across hardware, software, networks, and cloud services. You'll manage technical escalations, lead projects and play a key role in maintaining and enhancing our customers IT infrastructure—primarily across Microsoft 365 and Azure environments. If you’re ready to take the … and growing team. The role is based on Stonehouse with occasional travel to our other UK offices and customer sites. Key Responsibilities: Be a senior member of the IT Engineering community at a leading MSP Provide advanced troubleshooting and support for complex technical issues. Lead projects including system More ❯

ICT Senior Infrastructure Technical Engineer Job Reference: 000745 Function: IT Salary: £40,476 to £43,693 pa - pro rata for hours worked Job Title: ICT Senior Infrastructure Technical Engineer Post Number: 000745 Weekly Working Hours: 37 Type of Contract: Permanent Location: Stevenage/Hertford … and implement solutions. Take ownership of enterprise technologies and ensure their optimal performance. Stay updated with the latest technology trends and best practices. Provide technical expertise and guidance to the team. Participate in change management processes, including risk assessment and mitigation. Support the infrastructure team in various capacities, including More ❯

Senior Technical Support Engineer (Shifted Work Week) UK - Remote About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's … 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Senior Technical Support Engineer, you will play a critical role in ensuring seamless customer experiences by providing high-quality technical assistance. You … business hours in your regional time zone. Main Responsibilities: Interacting with customers, responding in a professional and efficient manner, helping them identify and resolve technical issues. Meeting or exceeding customer expectations on response quality, timeliness and overall customer experience. Acting as Queue Manager (QM) during weekend shifts, ensuring efficient More ❯

Be-IT are working with a Scottish Market Leader to recruit a Senior Technical Support Technician and a Technical Support Technician on a full-time permanent basis. This role is based in Cupar - due to the nature of the role in office requirement is essential and you … must also have access to your own car/license due to location. Role Responsibilities: (Senior) Provide advanced technical support, troubleshooting hardware, software and network issues Escalate complex issues to third-party support services where necessary and manage these interactions Maintain accurate records of issues and resolutions using … and requests Proactively contribute to the continuous improvement of IT services and processes Lead IT projects, including hardware and software rollouts Role Responsibilities (non-senior): Provide first-line technical support to users via phone, email and ticketing system Diagnose and resolve technical issues related to hardware, software More ❯

Be-IT are working with a Scottish Market Leader to recruit a Senior Technical Support Technician and a Technical Support Technician on a full-time permanent basis. This role is based in Cupar - due to the nature of the role in office requirement is essential and you … must also have access to your own car/license due to location. Role Responsibilities: (Senior) Provide advanced technical support, troubleshooting hardware, software and network issues Escalate complex issues to third-party support services where necessary and manage these interactions Maintain accurate records of issues and resolutions using … and requests Proactively contribute to the continuous improvement of IT services and processes Lead IT projects, including hardware and software rollouts Role Responsibilities (non-senior): Provide first-line technical support to users via phone, email and ticketing system Diagnose and resolve technical issues related to hardware, software More ❯

About the role - QCICJD124 We are seeking an experienced Senior Technical Engineer to play a pivotal role within a client team based in London. The successful candidate must have CCURE L1/L2 and extensive Genetec experience. You will oversee and drive the successful mobilisation and delivery … service and maintenance of Planned Preventative Maintenance (PPM) and break-fix requirements, integrating these responsibilities into the Business-as-Usual (BAU) operations, particularly for senior engineers. Lead participation in the Request for Change (RFC) Change Control process system to support PPM and break-fix activities. Supervise and oversee documentation … modifying existing installations Lead on the administration of systems, providing a robust triage service through a 24/7 Command Centre for all reported technical issues and manage any subsequent requirement and fault resolution from the vendor engineer. Monitor technical bulletins and liaise with the technical support More ❯

About the role - QCICJD124 We are seeking an experienced Senior Technical Engineer to play a pivotal role within a client team based in London. The successful candidate must have CCURE L1/L2 and extensive Genetec experience. You will oversee and drive the successful mobilisation and delivery … service and maintenance of Planned Preventative Maintenance (PPM) and break-fix requirements, integrating these responsibilities into the Business-as-Usual (BAU) operations, particularly for senior engineers. Lead participation in the Request for Change (RFC) Change Control process system to support PPM and break-fix activities. Supervise and oversee documentation … modifying existing installations Lead on the administration of systems, providing a robust triage service through a 24/7 Command Centre for all reported technical issues and manage any subsequent requirement and fault resolution from the vendor engineer. Monitor technical bulletins and liaise with the technical support More ❯

Summary The Technical Senior Engineer designs and engineers state-of-the-art network solutions that support mission-critical operations. This role is responsible for creating detailed network architecture diagrams, overseeing the full lifecycle of network design, testing, and integration, and ensuring optimal performance and security. The SME … serves as the primary expert on network technologies, providing insights, troubleshooting escalated issues, and leading technical briefings with cross-functional teams. Responsibilities Design and implement advanced network solutions tailored to mission-critical operations. Develop detailed network architecture diagrams to meet business and operational needs. Oversee the full lifecycle of … testing, and integration, ensuring high performance and security. Serve as the subject matter expert on network technologies, best practices, and troubleshooting escalated issues. Lead technical briefings and collaborate with cross-functional teams to solve complex challenges. Ensure seamless integration and interoperability of network systems. Identify and implement process improvements More ❯

looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity : We, at Flywire, are seeking a Senior Technical Support Engineer I. The individual will be responsible for working directly with customers and various teams on daily support and operations … the UK. This role will collaborate with said Flywire product and engineering, implementation teams, and with relationship managers to act as a bridge between Technical Support and relevant teams. Manage and complete tickets received from customers and other departments involving Flywire WPM, SFS, and eStore product suites. Act as … queries related said products. Effectively manage product enhancements/bug fixes with respective product and engineering teams to reduce to resolve customer and common technical support issues. Act as a lead on incident management, projects, and collaborate with internal teams. Responsible for working with team members and cross functional More ❯

criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an … our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers … recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build More ❯

criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an … our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers … recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build More ❯

the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. … mission and strategy to deliver on our short and long term goals. Here's What We're Looking For: 4+ years of experience in technical support engineering. Experience working with Linux and bash command line. Ability to utilize tools and scripts to research problems, identify root causes and provide … short and longer term solutions for customers. Able to translate highly complex issues to various levels of understanding based on the customer's technical level. Highly motivated and talented troubleshooter. Someone that goes above and beyond utilizing all resources available to identify the problem and provide accurate explanations and More ❯

the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. … and strategy to deliver on our short and long term goals Here's What We're Looking For: 4+ years years of experience in technical support engineering Experience working with linux and bash command line Ability to utilise tools and scripts to research problems, identify root causes and provide … short and longer term solutions for customers Able to translate highly complex issues to various levels of understanding based on the customer's technical level Highly motivated and talented troubleshooter. Someone that goes above and beyond utilizing all resources available to identify the problem and provide accurate explanations and More ❯

in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technical support to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures … of any delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 Technical Support Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring that … deep understanding of networking technologies and how they are utilized by our products, platform, and customers. Expert at reading and analyzing network and other technical diagrams to aid in problem diagnosis and resolution, and often provide mentoring to colleagues to improve their technical abilities. Provide training to colleagues More ❯

mental and financial health resources, and our personalized learning opportunities - just to name a few. Job Description Your Career Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Remote support, deployment and knowledge transfer Handle support cases to … recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build … a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc. Travel may be required to customer sites in the event of a critical situation to expedite resolution Work shoulder More ❯

by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service … results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML … and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased More ❯

by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service … results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML … and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased More ❯

a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level … been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment … and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t More ❯