our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant, SeniorTechnicalEngineer The role involves engineering standardized and automated processes to support infrastructure migration, including sanitization and security hardening during sale or … Responsibilities Extensive experience with RedHat Enterprise Linux in financial/regulatory organizations. Interact with application teams and other infrastructure teams. Translate business requirements into technical specifications. Proactively identify and resolve problems to ensure customer satisfaction. Participate in stakeholder and delivery team calls. Demonstrate analytical and problem management skills. Implement More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
Perforce Software, Inc
to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a SeniorTechnical Support Engineer (TSE) to join the Technical Support team. This engineer will work with a globally distributed, fully remote … team, using their knowledge and skills from previous experience and from on-the-job training to handle technical support issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and resolving customer issues … be responsible for handling customer requests via the Perforce support portal, managing daily communications with external customers and field operation teams to provide the technical support required for successful implementation and usage of the Zend line of products. We expect the TSE to be prepared on day one with More ❯
criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an … our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers … recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build More ❯
TQUKI0378_4362 - SeniorTechnicalEngineer-Windows Job Description: Extensive experience with Microsoft Windows in financial regulated organizations. Interact with application teams and other infrastructure teams. Understand functional requirements and translate business needs into technical specifications. Proactively identify problems and resolve them to maximize customer satisfaction. Participate … in stakeholder and delivery team calls. Demonstrate analytical and problem management skills. Suggest and implement industry best practices in projects as applicable. Technical Skills: Proficient in Windows Operating System and Microsoft Cluster environments. Experience with DevOps tools such as Ansible, Jenkins, Puppet for orchestration and configuration management. Good scripting More ❯
Social network you want to login/join with: Sr. Technical Support Engineer, Focused Services (Security Clearance Required), london (tottenham) col-narrow-left Client: Location: london (tottenham), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 23.05.2025 Expiry Date: 07.07.2025 … criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an … our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers More ❯
100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a SeniorTechnical Support Engineer, you will play a critical role in ensuring seamless customer experiences by providing high-quality technical assistance. You … helping Ping Identity deliver superior customer support. Main Responsibilities: Interacting with customers, responding in a professional and efficient manner, helping them identify and resolve technical issues. Meeting or exceeding customer expectations on response quality, timeliness and overall customer experience Acting as Queue Manager (QM) during weekend shifts, ensuring efficient … case handling and triaging support requests Providing technical support across multiple products, ensuring efficient troubleshooting, identification of root cause and issue resolution Where assigned products are not within their core expertise, work within established product runbooks and escalate to the on-call Product SME as required Managing and responding More ❯
looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity : We, at Flywire, are seeking a SeniorTechnical Support Engineer I. The individual will be responsible for working directly with customers and various teams on daily support and operations … the UK. This role will collaborate with said Flywire product and engineering, implementation teams, and with relationship managers to act as a bridge between Technical Support and relevant teams. Manage and complete tickets received from customers and other departments involving Flywire WPM, SFS, and eStore product suites. Act as … queries related said products. Effectively manage product enhancements/bug fixes with respective product and engineering teams to reduce to resolve customer and common technical support issues. Act as a lead on incident management, projects, and collaborate with internal teams. Responsible for working with team members and cross functional More ❯
London, England, United Kingdom Hybrid / WFH Options
Cockroach Labs
on and focus on solutions that create lasting impact. Because when our customers win, we all win. The Role We're looking for a SeniorTechnical Support Engineer to help us make CockroachDB easy for our customers. You'll be joining a team and organization where you … for both our Self-Service and Enterprise customers. Support customers on our various deployment models (Self Hosted, CockroachDB Dedicated and Serverless). Develop deep technical expertise in CockroachDB and accompanying technologies. Recognize patterns among customer issues and suggest ways to improve our product and offerings. Partner with our Documentation … time to resolution in the future. Participate in our Follow-The-Sun model to ensure work continuity beyond your shift for priority tickets. Reproduce technical issues and work with Engineering to resolve them on behalf of our customers. The Expectations In your first 30 days, you will have developed More ❯
Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support … team player and enjoy working in an environment that requires continuous learning and development. Written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills More ❯
Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support … team player and enjoy working in an environment that requires continuous learning and development. Written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support … team player and enjoy working in an environment that requires continuous learning and development. Written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Bytes Group
Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support … team player and enjoy working in an environment that requires continuous learning and development. Written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Bytes Group
Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support … team player and enjoy working in an environment that requires continuous learning and development. Written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Bytes Group
Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support … team player and enjoy working in an environment that requires continuous learning and development. Written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills More ❯
UK's leading over-50s age inclusive jobs board. Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI … we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The Global Technical Support team is a diverse, creative, fast-growing team! We provide technical support around the clock. Support Centers are located in Australia, India … and the US. We are looking for engineers who have a passion for technology, problem-solving and are eager to help customers. As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the ServiceNow Platform. You will be responsible for managing and More ❯
Transparency in Cybersecurity: OPSWAT's Approach to File Security & Threat Detection Senior Joint Professional Services - Technical Support Engineer Protecting the World's Critical Infrastructure OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private … institutions worldwide, solidifying our role in protecting the world's critical infrastructure and securing our way of life. The Position OPSWAT is seeking a Senior Joint Professional Services and Technical Support Engineer to join our Global Customer Experience team, supporting customers in the UK. This role involves … coordinating with the global Support team to respond to technical queries, resolving issues efficiently, escalating bugs to R&D, and managing patches or upgrades. The engineer will also implement OPSWAT products, advise on best practices, transfer knowledge on administration, and promote other OPSWAT solutions. Additionally, the role includes More ❯
criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an … our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers … recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build More ❯
criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an … our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers … recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build More ❯
if you want to help shape the future of betting and gaming, then it's time to join us. Job Purpose Working within IT Technical Operations, the Technical Services team provide technical resource and expertise critical for maintaining business and platform infrastructure. You will be responsible for … taking a senior position when it comes to infrastructure builds, automation and deployment to deliver a production ready environment that can scale to meet ongoing growth. Key to this role is experience of automation, scalability, network architecture, monitoring, management and security in NSX, AWS and VMWare. You will also … with a variety of the field's concepts, practices, and procedures and are able to provide support for escalated Support tickets. Job Duties Provide technical support to the Betfred Group network and server infrastructure. Plan and implement Infrastructure Projects. Create project plans, design, and implement solutions. Design and implement More ❯
London, England, United Kingdom Hybrid / WFH Options
Mitek Systems
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Mitek Systems Senior Global Talent Acquisition Partner | MBA | CIPD Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and … At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working. Summary Mitek is looking for our newest SeniorTechnical Support Engineer to join our Global Customer Support team, taking on a consultative approach with specific strategic accounts and helping facilitate … support Mitek products, drive escalations with internal teams, and interface with our customers directly. What You Will Do (Core Responsibilities): Lead client support and technical issue resolution for assigned strategic customers: Build rapport and understand your customers’ business needs and objectives. Act as seamless representative on behalf of our More ❯
Commission new LED signage systems and troubleshoot faults Manage workshop operations and product testing Deliver technical support to clients via phone, email, and site visits Develop new products with suppliers and write technical specifications Conduct Factory Acceptance Tests and ensure product quality Provide training to clients on product … usage Support the sales team with technical advice Assist with on-site project work and resolve remedial issues Oversee stock and parts management Essential Skills & Qualifications: Background in electronics/electrical engineering Hands-on experience with electrical and electronic systems Ability to read schematics and conduct fault diagnostics Familiarity More ❯
Key Responsibilities: Commission new LED signage systems and troubleshoot faults Manage workshop operations and product testing Deliver technical support to clients via phone, email, and site visits Develop new products with suppliers and write technical specifications Conduct Factory Acceptance Tests and ensure product quality Provide training to clients … on product usage Support the sales team with technical advice Assist with on-site project work and resolve remedial issues Oversee stock and parts management Essential Skills & Qualifications: Background in electronics/electrical engineering Hands-on experience with electrical and electronic systems Ability to read schematics and conduct fault More ❯
using DevOps tools. Work with JIRA/Confluence tools for the Service Desk tickets and documentation along with AWS cloud and Internal Kubernetes containers Engineer global scale Application Identity Management solutions supporting tens of millions users and entries and across business units and geographies. Provide technical guidance, Level … solution and enhance it as necessary and join and support the crisis calls across the global regions as necessary and weekend L3 supports. Essential Technical skills: Experience in Automation scripting such as Shell/PERL/Python and DevOps technologies (Git,Jenkins,Nexus,.). Deep technical expertise … on LDAP(S), HTTP (S), SSL_TLS, Kerberos, SAML, JWT protocols and technologies. Deep technical expertise on Linux and Unix. Experience providing production support, troubleshooting LDAP issues and providing solutions and engaging vendors. Experience on Product lifecycle management - patching, technology currency. Working knowledge of multiple middleware disciplines (Web Servers More ❯
looking for new team members to join us on this journey. Job Description The Opportunity: We seek a highly motivated, passionate, and talented Sr. Technical Support Engineer I . This role involves working directly with customers and internal teams on support and operational tasks, supporting two portal products … our business needs and company strategy to achieve short and long-term goals. Qualifications What We’re Looking For: 4+ years of experience in technical support engineering. Proficiency with Linux and Bash command line. Experience using tools and scripts for troubleshooting and solutions. Ability to explain complex issues at … various technical levels. Motivated troubleshooter with resourcefulness and accuracy. Fluent in English. Experience in FinTech or payments industry is a plus. Excellent communication and collaboration skills with cross-functional teams. Rails console experience is a major plus. Healthcare billing experience is advantageous, especially understanding patient billing processes. Technologies We More ❯
the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. … mission and strategy to deliver on our short and long term goals. Here's What We're Looking For: 4+ years of experience in technical support engineering. Experience working with Linux and bash command line. Ability to utilize tools and scripts to research problems, identify root causes and provide … short and longer term solutions for customers. Able to translate highly complex issues to various levels of understanding based on the customer's technical level. Highly motivated and talented troubleshooter. Someone that goes above and beyond utilizing all resources available to identify the problem and provide accurate explanations and More ❯