a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level … been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment … and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t More ❯
a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level … been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment … and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t More ❯
missions in cyber and space defense, space exploration, hypersonic and nuclear deterrence and warfighter readiness. Visit for more details. Responsibilities Job Summary: The Project Engineer will play a crucial role in the design, deployment, and maintenance of our Government customer's IT infrastructure at the Naval Research Lab (NRL … security measures, and overseeing suites of hardware and software infrastructure components within multiple security levels. The ideal candidate will have a strong and versatile technical background, excellent problem-solving skills, and a deep understanding of IT infrastructure components and architectures. Key Responsibilities: Manage and maintain Virtual Machine (VM) environments … and software infrastructure components, ensuring seamless operations across all platforms and security environments. Design and implement robust infrastructure solutions to support customer objectives and technical requirements. Monitor infrastructure performance and proactively address potential issues to minimize downtime and enhance system reliability. Collaborate with cross-functional teams to ensure alignment More ❯
