59 Contract Service Delivery Jobs

We have a requirement for a DV Cleared Senior Operations Analyst. This role is responsible for delivery of front line IT service delivery. Responding to alerts from the IT estate, or targeting first contact resolution of customer incidents and service requests on a rotating 24/… with progress and/or are appropriately escalated (functional escalation) between resolver groups; * Perform in-depth technical investigation, diagnosis and resolution of incidents and service requests that could not be resolved by 1st line Analysts; * Assist other teams, as directed, to control and manage service issues, problems and … requirements; * Provide go-ahead approval and capture completion for all change activities; * Manage end user's expectations throughout the lifecycle of the Incident or Service Request; * Liaise with a Problem Manager, Incident Manager and resolver groups to give and receive information and advice to support resolution; * Technical liaison with more »

Job Title: Service Desk Analyst Location: Blackpool onsite Mon-Friday Rate: £220 per day inside ir35 Duration: 3 months initially Overview: Join a dynamic Information Systems team in Blackpool as a Service Desk Analyst! You'll play a crucial role in providing technical support to our business and … stakeholders, ensuring smooth operations and exceptional service delivery. Key Responsibilities: Expert in Windows 10/11 Setting up new users on Outlook Solving OneDrive-related issues Updating Group policies Provide technical support via phone, web, or email, maintaining high standards of customer service. Log all calls in our incident … handling sensitive information. If you're passionate about IT support and eager to make a difference, apply now to join our team as a Service Desk Analyst more »

a point of contact for escalated customer queries, ensuring timely and effective resolution, and collaborate with other departments to implement process improvements and enhance service delivery. 2ND LINE SUPPORT ENGINEER - ESSENTIAL SKILLS: Previous experience in a 2nd Line Support role. Service Now Experience. Microsoft O365 Knowledge (Including Teams more »

Training and Maintenance Coordinator, you will play a pivotal role in ensuring the smooth and efficient operation of internal processes while delivering exceptional customer service to their clients. Your primary responsibilities will include scheduling engineers and trainers' visits, managing contract renewals, and fostering positive relationships with both new and … be on providing outstanding customer support and fostering business growth. Key Responsibilities: Coordinate and schedule visits for engineers and trainers, ensuring timely and efficient service delivery. Manage contract renewals and ensure all agreements are up-to-date and accurately maintained. Act as the primary point of contact for customer … business opportunities. Collaborate closely with internal teams to ensure alignment and effective communication of customer needs and expectations. Qualifications: Previous experience in a customer service or coordination role, preferably within a manufacturing or technical environment. Strong organisational skills with the ability to prioritise tasks and manage multiple projects simultaneously. more »

the public including benefits, debt advice, EU settlement scheme and other HMRC services. We also support 69 member organisations across Northern Ireland in the delivery of high-quality advice services by working with them to enhance their standards and service delivery. We act as a voice for the more »

and CLI configuration and support activities, experience of scripting/automation desirable. Ability follow WI, build guides and communicate issues. Basic experience of project delivery is desirable - ability to interface with team members and communicate is very important. Previous knowledge of network migration activities Job Activities and Accountability (Day … to Day): Project Deployment stage in production covering onboarding stage & hand over to service delivery. Depending on when candidate starts, they may additionally cover pre-production deployment. Build/deployment of components stacks with associated management platforms (Retained edge = Packet Broker, Endace Probe, ESXi host, Juniper switch, Intercept point more »

Network Engineer Based in Bracknell: Hybrid (80% onsite) Contract: 12 Month Job Description: We are looking for a Build Network Engineer to work on delivery opportunities taking place within the secure Defence and National Security sector. Your role will involve providing understanding the project technical requirements, documenting network design … configuration details, hands on implementation/configuration work, supporting the test phases, troubleshooting technical issues, supporting live implementations, and ensuring a successful handover to service for all changes. Job Activities and Accountability (Day to Day): Project Deployment stage in production covering on boarding stage & hand over to service … and CLI configuration and support activities, experience of scripting/automation desirable. Ability follow WI, build guides and communicate issues. Basic experience of project delivery is desirable - ability to interface with team members and communicate is very important. Previous knowledge of network migration activities Project People is acting as more »

network solutions to enable services for our customer that meet the project timelines. We are looking for a Build Network Engineer to work on delivery opportunities taking place within the secure Defence and National Security sector. Your role will involve providing understanding the project technical requirements, documenting network design … configuration details, hands on implementation/configuration work, supporting the test phases, troubleshooting technical issues, supporting live implementations, and ensuring a successful handover to service for all changes. Mandatory Skills Specific skills, knowledge and experience: Configuring Juniper switches and configuring ESXi hosts (distributed vSwitch). General networking competence plus … and CLI configuration and support activities, experience of scripting/automation desirable. Ability follow WI, build guides and communicate issues. Basic experience of project delivery is desirable - ability to interface with team members and communicate is very important. Previous knowledge of network migration activities Job Activities and Accountability (Day more »

data availability and accuracy. You will extract data from the Datalake using Big Query. You will Build data pipelines from gathered requirements to support delivery of data solutions. You will also track down discrepancies with data across the integration points and report data issues that impact service delivery. more »