1 to 25 of 1,084 Service Delivery Jobs

Head of Service Delivery - 12 -15 month FTC Hybrid London , England , United Kingdom Chief Information Office Summary The Head of Service Delivery is responsible for managing and overseeing the delivery of IT services to customers across multiple regions or countries. This role involves ensuring consistent … service quality, customer satisfaction, and adherence to service level agreements (SLAs) on a global scale. The Head of Service Delivery will collaborate with cross-functional teams, establishing service delivery frameworks, and driving continuous improvement initiatives to optimize service delivery processes. This role ...

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation … strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future ...

Service Delivery Manager/Service Delivery Coordinator My client is a fast growing provider of Broadband and Wi-Fi solutions to the UK Leisure industry. Due to their ongoing success they have an immediate opportunity available for a Service Delivery Manager/Service Delivery Coordinator. As Service Delivery Manager/Service Delivery Coordinator you will be for the end to end coordination and service delivery of their wireless solutions to their client base such as holiday parks, static homes, marinas etc. The Service Delivery ...

Description:Join our team as our SAP Service Delivery Manager.Hybrid with 1 day a week onsite in Yorkshire.DXC Technology is continuing to invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead one of our most strategic customer … engagements.This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead who can act as the primary anchor for the account, combining service delivery excellence, executive client relationship management, commercial growth and SAP managed services ...

Service Delivery Administration Manager We are seeking an experienced and highly organised Service Delivery Administration Manager to lead the Administration Hubs in the Midlands and South East Localities. Position: 000044 Service Delivery Administration Manager Location: Home-based, Midlands or South East Locality. However, frequent … hours per week Salary: Circa £33,500 per annum Contract: Permanent Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long ...

Select how often (in days) to receive an alert: Global Service Delivery Leadership Director Location: UK - Hatfield, UK - London, UK - Milton Keynes, UK - Reading | Job-ID: 220060 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the team We are excited to announce that … looking to hire a Global Service Delivery Leadership Director into our thriving Group Managed Services organisation within Computacenter. This is a highly visible leadership role, responsible for running a large, high-performing function that delivers exceptional service outcomes for our customers while balancing operational excellence, commercial performance ...

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation … strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future ...

Service Delivery Manager Location: London Salary: £50,000 - £57,000 + Benefits An exciting opportunity has arisen for an experienced IT Service Delivery Manager to join a growing Managed Service Provider (MSP) in London. We're looking for a Service Delivery Manager with … strong background in Managed Print Services (MPS) and IT Managed Services. You'll lead an established service team, ensure outstanding customer service, and drive operational performance across a portfolio of commercial clients. This is an excellent opportunity to join a successful MSP where you'll have the autonomy ...

seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical … expertise, and the ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic ...

Service Delivery Manager - Fire and Security - East Midlands - Near Sutton in Ashfield, Nottinghamshire, East Midlands - To £55k + Benefits Fire and Security Careers are recruiting for an established and respected Fire & Security company seeking a Service Delivery Manager - Fire and Security to oversee service operations … ensure high quality delivery across their customer base who are getting PPM, Service and maintenance of Fire & Security. This role is ideal for someone with strong industry experience from a BAFE, NSI, SSAIB or FIA aligned Fire & Security company, who understands service delivery, compliance, and supporting ...

seeking an experienced and service-focused IT Service Delivery Manager to lead the delivery, performance, and continual improvement of high-quality IT services. This is an exciting opportunity to work with stakeholders, technology teams, and external partners to ensure reliable, efficient, and customer-focused IT service delivery across the organisation. Main Responsibilities for IT Service Delivery Manager Roles Manage the end-to-end delivery of IT services in line with agreed service level agreements and business requirements Build strong relationships with internal stakeholders, users, suppliers, and technology service providers ...

Telecoms Provisioning Order Analyst Order Management | Service Delivery UK wide - work from home - full remote working @mecscomms is recruiting for a contract Telecoms Provisioning Order Analyst. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month … rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement or telecoms service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Position: Order Analyst, Order Creation, Provisioning Coordinator, Change Request Administrator, Service Delivery ...

About AbsoluteLabs: AbsoluteLabs is looking for an experienced Service Delivery Manager to lead and manage client-facing technology service delivery engagements. This role will be responsible for ensuring the successful delivery of support, maintenance, enhancement, and operational services across key client accounts. The successful candidate … will act as the primary point of contact for clients, manage offshore delivery teams, oversee incident and service management processes, and ensure that client issues, tickets, bugs, and enhancement requests are resolved within agreed service levels. This is a highly visible role requiring strong stakeholder management, service ...

design, project management & manufacturing/maintenance services. We are looking for an experienced, self-motivated, forward-thinking individual to join our business as a Service Delivery Manager. This role will be responsible for the end-to-end delivery of services across the PSE Division (Process Separation Equipment … with overall responsibility for service standards, performance and outcomes across operational departments . Key Responsibilities Own and lead the overall service delivery function , ensuring work is delivered safely, on time, within scope and to agreed quality standards. Act as the primary point of accountability for service ...

Service Delivery and Operations Manager - Technical Services Location: Droitwich Salary: up to £35,000 per annum. Dependant on Experience. Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. At GreensafeIT, we are an IT recycler and supplier of IT services, having overseen … datacentre and office relocations, device configuration and builds, bonded stock solutions, on-site engineering support, project management services We are looking for an experienced Service Delivery & Operations Manager with a strong technical background to lead the day-to-day delivery of our IT, engineering and technical services. ...

Title:Service Delivery Manager Location: Scotland Salary: Competitive Type: Permanent Sector: PubliC Sector Job Description Service Delivery Manager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. … first point of contact for key serviced clients, the Service Delivery Manager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North ...

Description Compensation £55,000 – £65,000 Base (depending on experience) + Benefits TL;DR Service Delivery Manager for an outcome-based cloud and platform managed service contract Fast-growing technology consultancy specialising in the energy sector Location - Aberdeen. Based on the customer’s site Accountable … attainment, service governance and customer reporting on a single major contract Large hybrid multi-cloud estate — Azure, AVS, Arc, AVD/Citrix, OCI, AWS and Microsoft 365 Baseline Disclosure Scotland check required ITIL certification expected Energy sector or critical-infrastructure experience a plus Background from a technology consultancy ...

Service Delivery Manager Remote £50,000 – £60,000 VIQU are partnering with a fast-growing technology organisation within the data protection and managed services space, seeking an experienced Service Delivery Manager to join their Service Operations team. The role manages around 60 customer accounts, overseeing … service delivery, relationships, escalations and performance. The ideal candidate will have a strong IT background, be confident managing multiple priorities and understand technical concepts around backup, recovery, licensing and data protection. Key Responsibilities of the Service Delivery Manager: • Conduct quarterly service reviews and ensure services ...

Technical Service Delivery Manager Fully Remote | Permanent | £60,000 VIQU are partnering with a growing technology organisation to recruit a Technical Service Delivery Manager, managing global customer relationships and ensuring the successful delivery of technical services. As Technical Service Delivery Manager … QBRs and service reviews, monitor SLAs, drive service improvements and act as an escalation point for customer issues. Key Responsibilities: Run QBRs and technical service reviews. Monitor SLAs, service metrics and improvement actions. Manage relationships with key customer stakeholders. Act as an escalation point for high ...

Expert. You will play a vital part in ensuring that we can resource and sustain this amazing work. The Role The role of the Service Delivery Lead is central within the Services Team, responsible for maintaining operational oversight, ensuring high-quality delivery and shaping the ongoing development … provides proactive leadership and support to Area Coordinators, Leaders and Support Workers, ensuring consistent, values-driven practice across all services. Working closely with the Service Manager, the Service Delivery Lead will oversee the operational planning and coordination of services, including staffing, allocations, waiting lists, service administration ...

hackajob is partnering directly with Rentokil Initial to hire for this role. Purpose of the role Service Delivery and Operational Governance: Provide operational oversight and governance of third-party service delivery across the GDP ecosystem. Incident and Escalation Management: Act as the internal escalation point … operational incidents and service-related issues. Commercial and Supplier Management: Ensure suppliers consistently deliver against agreed SLAs, KPIs, and contractual service obligations. Governance and reporting: Support operational governance, reporting, and service management activities across GDP platforms and services. Continuous Improvement and Stakeholder Management: Drive continuous improvement ...

Service Delivery Manager Fully Remote | Permanent | £60,000 VIQU are partnering with a growing technology organisation to recruit a Service Delivery Manager to manage global customer relationships and the delivery of technical services. This is an excellent opportunity for someone with 2–3 years' Service Delivery experience who is ready to take the next step, broaden their responsibilities and develop within a growing technical environment. Key Responsibilities: Manage service delivery across multiple customers. Run QBRs and regular service reviews. Monitor SLAs, KPIs and service improvement actions. Build strong customer ...

employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace. The Service Delivery Manager ensures all client contractual obligations are met efficiently within the Service Delivery team. This role manages Managed Services in Workplace … client environment. Working in conjunction with the account manager to develop and maintain client relationships, acting as a single point of contact for delivery and escalation with all elements of the managed services contract. You will work with local customer stakeholders and onsite staff to ensure the business requirement ...

Your new company We are currently recruiting for a Service Desk Lead/Junior Service Manager on behalf of a growing organisation operating within the Defence sector. As the business continues to expand its customer base, a newly created opportunity has arisen to act as the bridge between … technical teams and end customers, ensuring the consistent delivery of high-quality IT services. This position is ideal for an experienced Service Desk Lead, Service Desk Supervisor or Service Desk Manager looking to take the next step into Service Management. The role offers genuine career ...

ready to take ownership of essential business services that support national security and public sector operations? Your Impact At Leonardo UK, our Service Delivery Managers play a key role in ensuring services are delivered effectively, meet operational and compliance standards, and evolve to support changing business needs. … work across teams to coordinate service delivery, resolve issues, and contribute to service improvement initiatives - helping ensure our services remain resilient, customer-focused, and aligned with business priorities. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative ...