126 to 149 of 149 Service Designer Jobs

next couple of years. Join us - and help us fulfil our mission to close the world's digital skills gap. What You'll Bring To The Table As a Service Designer at AND Digital you will be responsible for designing the end to end journey of a service. As a result, you will need to be able to … stakeholders and bring them into the design process, Be able to break complex services down into separate processes. you will need to design for all touch points across a service To Do That, It's Essential You Bring The Following An understanding of design thinking and Human centred design The ability to design services that meet user needs. Understand … the user's experience whilst using a product or service. The ability to visualise a service including a users touch points, overlaid with insights Map as-is journeys and creating new blueprints (for services and processes across channels) Public sector knowledge or experience in particular the GDS standards Understanding of agile approaches and experience of working in agile teams. More ❯

Social network you want to login/join with: Please note - This role will require regular travel to Cardiff (non negotiable) Role: Service Designer Salary: Up to £65,000 + Share Scheme Location: South Wales HQ – Hybrid Model – 2 days p/w on site You’ll be joining a leading Financial Services business, helping shape their customer … E2E Design Consultant, ensuring that Design Thinking and CX is at the core of all current and future developments. Experience Required: Experience in working on complex, end-to-end service design initiatives, from research and strategy to implementation. Skilled in ethnographic and immersive research, synthesizing findings into actionable strategies that address customer needs and uncover business opportunities. Strong experience … designing, executing, and evaluating prototypes and experiments, measuring success through data and insights. Ability to consider and optimise the full customer journey, creating cohesive, user-centred service ecosystems. Able to clearly articulate design concepts, strategies, and decisions to diverse audiences, including senior stakeholders. Comfortable navigating ambiguity, adapting to changing priorities, and finding creative solutions to complex challenges. You are More ❯

JOB TITLE: Service Designer (12-Month FTC) LOCATION: London SALARY: £70,929 - £78,810 HOURS: Full Time DURATION: 12-Months Fixed-Term Contract WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the London office. About this opportunity The Service Designer will be … services while minimising friction and frustration. You'll be working collaboratively as part of a multi-disciplinary team and will have the support of design organisations such as the Service Design Community of Practice where you can share learnings, network and much more. Responsibilities Experience Strategy and Vision: Support the Team Design Lead in defining the end-to-end … of customer needs, behaviours, and pain points. Use these insights to define key design themes, challenges, and opportunities. Create Customer Journeys & Blueprints: Illustrate the interactions between customers and the service across various touchpoints to identify potential issues impacting the customer experience and opportunities for improvement. Facilitate Collaboration: Use a range of workshop techniques to support your design team and More ❯

Lead Service & UX Designer Location : London, Hybrid (2 days) Salary : Up to £90,000 + bonus Join a global design network with studios across the world, combining strategy, technology, and design to create impactful, purpose-driven products and services that positively affect society. What You’ll Be Doing As a Service & UX Designer , you’ll play … a key role in developing our Customer Experience and Service Design offerings, helping to establish us as a leading provider in these areas. You’ll work closely with design, client services, and project management leads to deliver innovative employee, customer, and user experiences. Key Responsibilities Project Leadership : Lead interaction and service design projects, including workshops, creative sessions, and … defining design principles. User-Centered Design : Ensure all designs are informed by a deep understanding of the people we’re designing for. Practice Innovation : Evolve Service Design practices, integrating insights from internal and external expertise. Mentorship : Guide junior team members, offering constructive feedback and skill development. What You’ll Bring Service Design Expertise : Proven experience leading complex design More ❯

Get AI-powered advice on this job and more exclusive features. We seek a senior Service Designer contractor to join our global client in the UK for government projects - designing end-to-end service journeys. Contract role (Inside IR35) via Dexian UK - Duration: up to 2 years with potential for further extension Remote role - with occasional business … Responsibilities: Your work will involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of government. Work with service managers and programme directors to develop design concepts. Have responsibility across complex services. Help set direction and embed good practice within teams. Make important decisions based on research and … and technological solutions. Ability to design solutions integrating visual design, graphic representation and interface design. Proficiency in analysing, synthesising, and clearly explaining complex evidence relevant to users or a service, for example, large data sets. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national More ❯

Social network you want to login/join with: Hybrid Remote - Infrequent Travel to Client Site/HQ Up to £55k + Bonus (DOE) Are you a talented Service Designer with a passion for creating impactful digital experiences? We’re teaming up with a leading Digital Consultancy—known for innovation and excellence across the UK and internationally—to … find exceptional Service Designers with Government Digital Service (GDS) experience for a high-profile, long-term project. Why Join This Team? Flexible Hybrid Working: Enjoy the best of both worlds with mostly remote work and occasional visits to client HQs in London, Manchester, or Glasgow. Make a Real Impact: Shape government digital services that improve lives and deliver … up to £55k with a clear path for career progression. What We’re Looking For: Eligibility for SC Security Clearance (currently cleared? Even better!) Solid experience working with GDS service standards and applying service design frameworks end-to-end Strong visual storytelling skills that simplify complex services for diverse audiences Proven ability to thrive in Agile (Scrum) teams More ❯

systems they operate in. To do this, we're looking for someone who can bring clarity to complexity and design services that make a difference. This isn't a designer role in disguise. W e're not just designing screens - we're designing and rethinking how entire services work. We're looking for a principal/senior level service designer who sees the whole picture: digital, physical and human experiences, the operating model behind them, and the culture, policy, data, commercials and beyond that holds it all together. Who are we and how do you fit in? CACI is a design, data and technology consultancy with a human edge. With over 1,200 people in the UK … some of the most interesting problems out there - from rethinking customer journeys in the private sector, to improving essential public services that people rely on every day. As a Service Designer, you'll play a critical role in shaping how we approach service transformation - combining design craft with strategic thinking and a deep understanding of how real More ❯

Now Hiring: TCX Service Designer - Shape the Future of Onboarding Experiences We're seeking an experienced Service Designer to play a key role in reimagining the first 90 days of our customer onboarding journey as part of our Total Customer Experience (TCX) strategy. This is more than a review-it's an opportunity to transform how … our customers engage with us from day one. In this role, you'll lead a deep-dive, as-is service design analysis, identifying root causes of friction and mapping a smarter, more seamless path forward. Your work will directly influence digital adoption, reduce churn, and create a more balanced and effective channel mix. This initiative is grounded in our … Ensuring cohesion across systems, governance, and ways of working Investing in scalable capabilities to support a seamless, future-ready experience If you're passionate about crafting meaningful, data-informed service experiences and thrive in complex, omnichannel environments-this is your opportunity to make a real impact. Who we are The UK's fastest broadband network. The nation's best More ❯

Pay up to £77,740, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance. DWP. Digital with Purpose. We are looking for a Lead Service Designer to join our community of tech experts in DWP Digital. DWP is the UK's largest government department. We help people into work and make payments worth … of customer contact we have. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose Our Service Designers put user needs at the heart of everything they do. You will work closely with Product Managers, Architects, and other Service Designers to mature and adapt our … thriving Design community in DWP, dedicated to sharing expertise and continuous learning. You're a skilled practitioner and expert, and a leader. You will shape what we mean by service design in DWP, acting as a mentor and role model for the wider Service Design team. What skills, knowledge, and experience will you need? How will this be More ❯

Journey framework to include co-worker journeys within Growth and Marketing, focusing on marketing workflows and customer journeys starting on third-party platforms. Coordinate and align the efforts of service designers within Marketing Activation to ensure effective distribution and integration of their work. Create a detailed Service Design Playbook to guide marketing teams through the service design … process. Requirements: Desired knowledge, experience, competence, skills etc Extensive Service design experience in complex environments, including B2B and B2C. Expert skills in Business Thinking, Journey Management, Journey Mapping, Facilitation, Exploratory Research, Change Management, Scenario Design, Conceptual thinking, Systems Thinking, Service Blueprints What 3 things from above are most important? Service Design, E2E journey management, facilitation More ❯

Social network you want to login/join with: SC Cleared Service Designer, london (city of london) col-narrow-left Client: Methods Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Methods is currently looking for Service Designer on a contract basis. Service Designer Must have active SC Cleared Day rate: £500pd inside IR35 Needs to be able to travel to London occasionally, most likely once or twice a week #J-18808-Ljbffr More ❯

A well-known council based in London is looking to recruit a Service Designer to support a large transformation programme. The ideal candidate will have a track record as a Service Designer, preferably with an understanding of user journeys within a council environment. Working with the Lead Service Designer, you will conduct research and More ❯

A well-known council based in London is looking to recruit a Service Designer to support a large transformation programme. The ideal candidate will have a proven track record as a Service Designer, preferably with experience in understanding user journeys within a council environment. Working with the Lead Service Designer, you will conduct research More ❯

A well-known council based in London is looking to recruit a Service Designer to support a large transformation programme. The ideal candidate will have a proven track record as a Service Designer, ideally with an understanding of user journeys within a council environment. Working with the Lead Service Designer, you will conduct research More ❯

We seek a senior Service Designer contractor to join our global client in the UK for government projects - designing end-to-end service journeys. Contract role (Inside IR35) via Dexian UK - Duration: up to 2 years with potential for further extension Remote role - with occasional business travels Full-time assignment Possession of an Active SC clearance is … Responsibilities: Your work will involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of government. Work with service managers and programme directors to develop design concepts. Have responsibility across complex services. Help set direction and embed good practice within teams. Make important decisions based on research and … understand how this research impacts others. Requirements: Relevant service designer work experience. Ability to clearly document and communicate design decisions, related risks and any unresolved issues. Proficiency in designing interactive and technological solutions. Ability to design solutions integrating visual design, graphic representation and interface design. Proficiency in analysing, synthesising, and clearly explaining complex evidence relevant to users or More ❯

more. Base pay range Direct message the job poster from Allen Lane Allen Lane are delighted to be supporting the London Borough of Hounslow in their search for experienced Service Designer to join the organisation on a permanent basis. This is an exciting opportunity to join the council’s Transforming Community Experience Programme and work with various teams … to support process improvement, reducing complexity and ultimately making services more effective, efficient and human. As a Service Designer you will: Carry out in-depth user research in the form of interviews, workshops, surveys or usability tests turning insights into actionable design directions. Gain a comprehensive understanding of user needs, identifying where separate interactions within the council should … act as one service to meet those needs Support design decisions with insight and empathy, helping the wider team to develop a deep understanding of the people that use Hounslow’s services and the people who deliver them Design streamlined and rational user journeys Contribute to the service transition of user-centric projects including running pilots and ensuring More ❯

We are collaborating with a prominent IT consultancy that is seeking Service Design Consultants to join their expanding team. Candidates must have experience in Government Digital Services (GDS) and either possess SC Clearance or be eligible for it. Salary - up to £60,000 per annum + Additional Benefits Remote with occasional client visits Candidates must be eligible for SC More ❯

projects with multiple teams Demonstrate excellent time-management and multi-tasking capability Build & manage strategic design practice within the studio; introduce new tools, frameworks & best practices focusing on strategy, service design & design phases Run sales/strategy activities to create new and rebiz opportunities Independently lead projects & accounts; research, strategy, service design & UI/UX design opportunities Drive More ❯

Are you looking to further your skills as an experienced Service Designer? We are currently working with a superb organisation that is looking to expand their team. The organisation is a world-leading consulting firm with expertise in Defence and Security. The role of a Service Designer will join the Design team and work with businesses … to address their daily needs and maintain relevance. The ideal Service Designer will have: 5+ years of experience in Service Design Experience using a variety of prototyping methods and strategic service design end-to-end Ability to lead the design and implementation of strategy, evaluating strategies and policies to meet business requirements Experience in Defence and … position offers a base salary of £60,000 - £70,000 and the opportunity to impact real-life projects. This is a great chance to advance your career as a Service Designer and become part of a leading organisation making significant developments in Tech Innovation. #J-18808-Ljbffr More ❯

Social network you want to login/join with: Are you looking to further your skills as an experienced Service Designer? We are currently working with a superb organisation that are looking to expand their team. The organisation is a world leading consulting firm who have expertise in Defence and Security The role of a Service Designer will join the Design team and will work with businesses to address their daily needs and keep it relevant. The ideal Service Designer will have 5+ years in Service Design, experience using a variety of methods of prototyping, experience Defence & Security and be able to lead the design and implementation of strategy. 5+ years in Service Design Experience using a variety of methods of prototyping, and can look at strategic service design end to end Be able to lead the design and implementation of strategy, directing the evaluation of strategies and policies to ensure business requirements are being met Experience in Defence and Security Base salary of £60,000 - £70,000 Opportunity to have More ❯

Role Title: Service Designer Duration: 5 Months Location: Hybrid - 3 days on site Manchester Umbrella only £480 Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Key Responsibilities … Establish Service Mapping Foundations * Define and document the current portfolio of services offered across the organization. * Collaborate with stakeholders to validate and refine the service inventory. Define Service Display Criteria Develop and implement criteria for how services should be represented, including: Service Layers and Color Coding for visual clarity. Service Level Agreements (SLAs) and performance … on business impact and urgency. Ownership Models (In-house vs. Supply Chain/Third-party). Hosting Locations (Cloud, On-premises, Hybrid). Required Skills & Experience: Proven experience in service design, service architecture, or IT service management. Strong understanding of service mapping methodologies and frameworks (e.g., ITIL, TOGAF). Proficiency in visualization tools such as Microsoft More ❯

As a Service Designer, your primary responsibility will be to provide system design and solution expertise within a defined area of the engineered domain. Youll be working closely with multidisciplinary teams to ensure all solutions are technically sound and aligned with customer requirements. In your secondary role, youll act as an Engineering Authority, offering oversight and support across … the wider service team. You'll help ensure system-level performance meets design expectations and is fit for purpose. ROLE REQUIREMENTS Essential Demonstrate suitable professional qualifications such as CCNA/CCNP/Juniper JNCIA OR provide relevant evidence of experience in designing, delivering, testing and supporting network solutions within military and/or air traffic management domains or equivalent … derived from both external and internal customers. Support customer solution reviews and produce design documentation to support those solutions from bid support though to contract award. Support the wider service domains to establish solution proposals and recommendations to meet future requirements. Provide the project teams with technical advice and onsite support where required to deliver solutions through to customer More ❯

As a Service Designer, your primary responsibility will be to provide system design and solution expertise within a defined area of the engineered domain. Youll be working closely with multidisciplinary teams to ensure all solutions are technically sound and aligned with customer requirements. If your skills, experience, and qualifications match those in this job overview, do not delay More ❯

My client in Greater London is looking to appoint talented Digital Service Designers/Developers on a Contract basis. These roles are responsible for the design process with the ability to implement changes, whether for prototyping or quick win delivery purposes across Customer Front Door, Adult Social Care and/or Housing. About the role: Based in Greater London … Hybrid): Lead or support user-centred service design exercises and/or broader opportunity identification and to-be methods for one of the following: Customer Front Door (Jadu) Social Care (Liquid Logic) Housing (NEC Housing) Analyse benefits to be delivered from proposed changes Digest outputs of analysis and design into form suitable for incorporation into business cases Implement digital … elements of change (e.g. digital content, forms and workflows) About you: Extensive experience in User-centred Service Design Experience in benefits analysis and front-end design/development Local authority experience of working with one or more of: Customer services Social care Housing Local Government experience is essential for this role. What's on offer: Salary: £400-£600+ per More ❯