1 to 25 of 33 Service Desk Engineer Jobs

IT Service Desk Engineer East Grinstead, West Sussex x5 days on site £30k - £35k + Benefits I am recruiting for a IT Service Desk role on an exclusive basis for a tier 1 client of mine in East Grinstead, West Sussex. This role is x5 days a week on site and you will provide technical … support to a variety of users. You will need at least 3 years experience within an IT Service Desk role supporting Windows/O365/Exchange/Active Directory etc As a IT Service Desk Engineer you will be responsible for handling incoming requests for support from customers in a timely and professional manner. The … recording information correctly, fault finding and troubleshooting and liaising with 3rd party providers where necessary. Primarily an office-based position will be some onsite work at clients' sites. IT Service Desk Engineer Benefits: 23 days Holiday + BH Workplace Pension scheme Office based position Full Training Pool Cars to use for client visits Overtime Paid (subject to More ❯

Service Desk Engineer French When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (French Required) Work location: Remote Salary: Up … love to hear from you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in French to provide top-tier technical support to our contract customers. What youll be … doing: As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will: Resolve technical issues related to desktops, laptops, printers, and applications. Troubleshoot and manage networks and servers. Follow Littlefish standards and meet customer-specific SLAs when handling technical queries. Provide clear communication with customers to ensure issues are resolved swiftly. What More ❯

Service Desk Engineer - German When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (German Required) Work location: Remote Salary: Up … love to hear from you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in German to provide top-tier technical support to our contract customers. What youll be … doing: As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will: Resolve technical issues related to desktops, laptops, printers, and applications. Troubleshoot and manage networks and servers. Follow Littlefish standards and meet customer-specific SLAs when handling technical queries. Provide clear communication with customers to ensure issues are resolved swiftly. What More ❯

Our well established client is looking to expand their Service Desk with a Tier 2 Engineer. You must have experience working with a Managed Service Provider. Are you an experienced tier 2 Service Desk Engineer who is looking for an exciting new opportunity to join our client who are continuing to grow with progression … take pride in a strong company culture, investment in technology, and commitment to supporting their team's professional growth. The Role: We are looking for an experienced Tier 2 Service Desk Engineer to join a growing team. The successful candidate must have experience working in a Managed Service Provider (MSP) environment and be comfortable dealing with … access to cutting-edge VR, digital displays, tills, hospitality, venue technology etc. West Bromwich hospitality box access for employees. Community and Charity Involvement Key Responsibilities for the Tier 2 Service Desk Engineer: Provide Tier 2 technical support, troubleshooting issues and resolving complex IT queries. Support a diverse range of customers across multiple industries. Work closely with Tier More ❯

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Nottingham (Hybrid) Eligibility: Must be eligible for SC Clearance (must have lived in … like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. More ❯

We are looking for an experienced Level 2 Service Desk Engineer who is looking to join a well-established and growing IT provider. Role Level 2 Service Desk Analyst/Engineer Location Barnsley with some local travel (Driver’s licence required) Flexible WFH options also. Salary £27k - £29k with full expenses – overtime & out of … hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the Leve 2 Service Desk Engineer within the UK Technical function Provide excellent support to IT users within the extensive customer base Work with a variety of technologies to provide exceptional service At times … Respond to support requests by following agreed procedures and SLAs to advise the correct actions Provide support with help of the remote servers/network Analysis of incidents and service requests in alignment with the customer Communicate and dispatch tickets to 3rd party support teams and follow up Ensure compliance to information security guidelines and regulations. The Person You More ❯

3rd Line IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge We’re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. You’ll be working alongside a close-knit group of four … strategic goals, our in-house teams tailor our services to suit every client’s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management More ❯

3rd Line IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You'll be working alongside a close-knit group of … strategic goals, their in-house teams tailor their services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our Client's 3rd Line … IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. More ❯

Service Desk Engineer | £160 - £190 Per day (Inside IR35) | 3 month initial contract | Cambridge based, Fully Onsite As a Service Desk Engineer, you will be responsible for the effective delivery of a customer-focused, professional IT support service and expected to work effectively as part of a small IT team. Duties: First point … good practice and share relevant knowledge. Deploy and maintain Operating Systems and Applications on computers. Maintain accurate asset inventory and control of corporate hardware within our ITSM system. Support Desk moves, changes, provision & induct new starters. Person Specification: Technical knowledge of computer hardware, operating systems and infrastructure, networking basics, software, and applications. Experience and ability to solve issue above … tier 1. Proficiency with ITSM tools (Ideally Fresh Service) and ticketing systems for tracking and managing user support requests. You will have at least 3 years of experience operating ITSM tools. Experience Imaging desktop computers and laptops and controlling assets and stock. Proficient in the operation and support of the Microsoft Office Suite and related applications to a level More ❯

Join a Leading IT Solutions Provider as a Service Desk Engineer! Location: Horsham (Must be a driver with your own transport) Salary: £30,000 - £35,000 DOE Hours: Monday – Friday, 09:00 – 17:30 About: Our client is a dynamic IT outsourcing and managed services provider passionate about delivering innovative solutions to SMEs. Join their friendly, motivated … team and grow your career in a supportive environment that prioritises your development. About the Role: As a Service Desk Engineer , you’ll play a vital role in supporting clients, ensuring smooth IT operations, and helping to drive their continued success. What You’ll Do: Act as the first point of contact on the Service Desk More ❯

IT Service Desk Engineer Derby Permanent to £28,000 (DOE) IT Service Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start ASAP in Autumn 2025. … for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new … Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Full UK Driving Licence is essential. More ❯

Service Desk, Desktop Support Engineer, Remote Reporting to the Service Desk Manager, the 1st Tier Support Engineer (DEsktop Support, Service Desk) will play a key role in providing technical support to clients. The position is primarily focused on Service desk/desktop support and Microsoft application admin. and support. Engagement More ❯

JOB TITLE: Deputy Shift Leader Service Desk Support Engineer LOCATION: Swindon SALARY: £30,000 to £32,500 per annum. WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading UK managed IT services provider delivering secure, high-performance infrastructure, cloud, and support solutions for highly regulated sectors. This position operates on a 24/7 rotating … shift schedule, covering nights, weekends, and public holidays. Success in the role requires flexibility, commitment, and a positive, can-do attitude toward changing hours. THE DEPUTY SHIFT LEADER SUPPORT ENGINEER OPPORTUNITY: We’re seeking a proactive Deputy Shift Leader Service Desk Engineer to help manage our 24/7 support desk. You’ll lead the team … during shifts, resolve technical issues efficiently, and ensure excellent customer service - ideal for a skilled engineer ready to step into a leadership role. RESPONSIBILITIES Support the Shift Leader in managing daily service desk operations and deputise when required. Lead and guide the team to resolve incidents efficiently and meet SLAs. Act as the escalation point for More ❯

Service Desk Engineer - MSP/Managed-Service - Cheadle Windows/Office 365 Roc Search are currently recruiting for a Service Desk Engineer to join a highly successful team working for a leading Managed-Service Provider based in Cheadle. They are growing rapidly at the moment and bringing a number of new clients … directory, group policy etc.) Microsoft 365 MSP or working with a high ticket volume This is an excellent opportunity for the successful applicant to gain exposure to the Managed-Service industry with great rewards and career progression, with continual professional development and training. Apply now for immediate consideration. As a professional company we gladly welcome applications from persons of More ❯

Service Desk Engineer - German When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (German Required) Work location: Remote Salary: Up More ❯

Service Desk Engineer French When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (French Required) Work location: Remote Salary: Up More ❯

Job Title: 1st line service desk engineer (MSP) Salary: up to 30k doe Location: Borehamwood + Hybrid at least 1 day at home Term: Permanent Benefits: 22 days AL rising to 25 with service +BHs + Company pension Training: Tailored training path with vendor specific accreditations We are looking for a 1st Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice. We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients. You should have at least 2 years working in a … commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running. You will be responsible for providing technical support for our Managed Service customers with the aim of fixing all incidents More ❯

Service Desk Engineer £25,000-£35,000 DOE Huntingdon, Cambridgeshire Hybrid Working Our client is a leading, independent provider of IT Managed Services and Digital Transformation Solutions to UK businesses. Their principal aim is to offer unparalleled service alongside a broad range of sustainable, digital solutions to meet our customers' needs. We are looking for ambitious … can our client give to you? * Great team atmosphere* Professional Development - Support for certification and career growth opportunities* 23 days holiday plus bank holidays and your birthday* Death in Service Insurance* Light, spacious modern offices* Pension - Salary Sacrifice pension scheme with a 3% company contribution on qualified earnings* Private Medical Cover - Bupa coverage via Salary Sacrifice* Opportunity to join … Work Options - Hybrid role with 2-3 days per week in our office. What we're looking for: Must Haves: * Experience working for an MSP or fast-paced IT service desk environment* Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)* Basic understanding of networking concepts (e.g., DNS, DHCP, VPN)* Familiarity with Windows operating systems and common desktop More ❯

Service Desk Engineer £25,000-£35,000 DOE Huntingdon, Cambridgeshire Hybrid Working Our client is a leading, independent provider of IT Managed Services and Digital Transformation Solutions to UK businesses. Their principal aim is to offer unparalleled service alongside a broad range of sustainable, digital solutions to meet our customers' needs. We are looking for ambitious … can our client give to you? * Great team atmosphere * Professional Development - Support for certification and career growth opportunities * 23 days holiday plus bank holidays and your birthday * Death in Service Insurance * Light, spacious modern offices * Pension - Salary Sacrifice pension scheme with a 3% company contribution on qualified earnings * Private Medical Cover - Bupa coverage via Salary Sacrifice * Opportunity to join … Work Options - Hybrid role with 2-3 days per week in our office. What we're looking for: Must Haves: * Experience working for an MSP or fast-paced IT service desk environment * Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) * Basic understanding of networking concepts (e.g., DNS, DHCP, VPN) * Familiarity with Windows operating systems and common desktop More ❯

Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions … Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required · Technical Service Desk background · Familiarity with ServiceNow · Multi-Lingual effective … and fluent communication in language(s) (Native/almost native) French, Spanish, Italian and Portuguese · Excellent Customer service skills. · Demonstrate ability to troubleshoot and research application issues. · Ability to explain technical information to End Users with effective verbal and written communication. · Be able to set priorities and handle multiple tasks. Ability to determine the priority of a problem and More ❯

JOB TITLE: Shift Leader Service Desk Support Engineer LOCATION: Swindon SALARY: £32,500 to £35,000 per annum. WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading UK managed IT services provider delivering secure, high-performance infrastructure, cloud, and support solutions for highly regulated sectors. This position operates on a 24/7 rotating shift … schedule, covering nights, weekends, and public holidays. Success in the role requires flexibility, commitment, and a positive, can-do attitude toward changing hours. THE SHIFT LEADER SUPPORT ENGINEER OPPORTUNITY: We’re looking for a hands-on Service Desk Shift Leader to manage a 24/7 support team, ensuring fast, effective resolution of IT issues. You’ll … lead by example, providing technical guidance, maintaining high service standards, and keeping systems running smoothly in a dynamic environment. RESPONSIBILITIES Lead and support a team of service desk technicians, ensuring incidents are logged, prioritised, and resolved within SLAs. Act as the escalation point for complex or high-priority issues, providing hands-on technical guidance and mentoring. Maintain More ❯

Service Desk Engineer - Central Birmingham 3 month contract £200 - £250 p/d (please note; this role is inside IR35) Working with a well-known and public-facing organisation of circa 2000 IT end-users and multiple sites across the country, you'll be part of a small team supporting users and resolving technical issues spanning all … both remotely and physically * Support projects as required, such as a current laptop build and deployment project * Ensuring that issues are being resolved in accordance to SLA's and service excellence is upheld whilst ensuring all calls are accurately logged within the IT Service Management (ITSM) tool. * Respond to service requests including resetting passwords, unlocking user accounts More ❯

Our client are seeking an experienced 3rd Line Service Desk Engineer to join them on a permanent basis. You will be responsible for providing advanced technical support and managing the infrastructure and security requirements for customers; handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting on all … Ensure smooth backup operations, conduct regular recovery tests, and manage incident response. Upgrades & Improvements: Proactively monitor and enhance infrastructure, participate in technical projects, and engage in monthly client meetings. Service Desk: Handle tickets, diagnose issues, escalate when needed, and contribute to knowledge base development. What we're looking for: Bachelor's degree in computer science, Information Technology, or … provide advanced support. Strong analytical and reporting skills. Salary & Benefits: Salary between 30-35k dependant on experience, plus excellent benefits including: Private Healthcare Package through BUPA Death in Service (4 x salary) Group Income Protection 23 days holiday per year plus bank holidays First class reward and recognition initiatives Discounted gym membership More ❯

Working within a small team of Service Desk Engineers, you will support Cala staff with 2nd level technology support across a broad range of software applications and hardware devices. Your focus will be on resolving customer's needs efficiently, getting it right first time, and displaying excellent customer service standards. You will take ownership of the Technology … of the Comm's room and IT equipment, provision of monitors and peripherals, and general tidiness of cabling within the office environment. You will also contribute to the wider Service Desk processes and ways of working, adopting a continuous improvement mindset to identify changes that eliminate root causes and improve the overall technology offering. The role will be … activities. Follow process and retain ownership, including communication with the customer, when incidents need to be escalated to 3rd level support. About You Knowledge, Skills, and Abilities Excellent customer service skills both in-person and remote. Team player with a collaborative style and strong communication skills. Delivers consistently to high quality standards with an attention to detail. Strong problem More ❯

off) Your new role: Provide the primary point of contact for Exponential-e Customers to record all issues and requests Provide controlled triage to manage all contacts to the Service Desk to maximise the information capture at first contact Provide 1st Line support to Exponential-e Customers to resolve any issues at first contact where appropriate What you More ❯