1 to 4 of 4 Service Desk Engineer Jobs in the North West

Senior Service Desk Engineer £27,500 Newton Le Willows, Warrington The Role Do you have at least 3 Years of Managed Helpdesk experience? Do you have a knack for solving technical issues and a background in IT support? If so, IDT Support Solutions is looking for a … Senior Service Desk Engineer to join the team! Our goal is to always provide exceptional level of service. We aim for lasting partnerships with our clients. In this role, you will provide technical support to our customers, colleagues, and internal stakeholders through various communication channels, including phone … This position is primarily office-based, with the flexibility to work from home upon request. You will play a critical role in shaping our service offering and maintaining our reputation for excellent customer service. Key Responsibilities: Provide 1st/2nd line support for Microsofts core cloud business applications and more »

Senior Service Desk Engineer £27,500 Newton Le Willows, Warrington The Role Do you have at least 3 Years of Managed Helpdesk experience? Do you have a knack for solving technical issues and a background in IT support? If so, IDT Support Solutions is looking for a … Senior Service Desk Engineer to join the team! Our goal is to always provide exceptional level of service. We aim for lasting partnerships with our clients. In this role, you will provide technical support to our customers, colleagues, and internal stakeholders through various communication channels, including phone … This position is primarily office-based, with the flexibility to work from home upon request. You will play a critical role in shaping our service offering and maintaining our reputation for excellent customer service. Key Responsibilities: Provide 1st/2nd line support for Microsofts core cloud business applications and more »

last 2 IT apprentices recruited in the last 2 years both secured full time roles in our Tech Services team. Role Reporting to the Service Desk Team Lead, the Apprentice ICT Service Desk Engineer will provide support to internal customers, helping them to be productive … for our customer portal and other members of the team Adopt a flexible working style to ensure the delivery of a high standard of service and positive customer experience Assist with the ongoing provision of a secure ICT infrastructure As part of the first line team you will be … to a wide range of abilities Maintain our asset register along with user profiles and system access rights To adopt a flexible responsive maintenance service between the core working hours (currently Monday to Friday 8.00am – 6.00pm) To complete all requirements of the apprenticeship programme and ensure other essential learning more »

Role: 2nd Line Support Engineer Location: Preston, Lancashire Salary: Up to £32,000 Industry: Logistic/Operations Overview: I am partnered with a national logistics firm in Preston who are in need of a second line engineer to join their busy service desk team. This isn … t a general service desk, their team are extremely hands on and deal with BAU, infrastructure and projects! Key Responsibilities & Technical Stack * Provide high level technical support to users via phone, email, and in person. * Install, configure, and maintain operating systems and software applications. * Collaborate with other IT … networking including routers and switches - Draytek & Cisco * Server upgrades, installs and decommissioning * Citrix - other virtualisation beneficial - VMWare and Hyper-V * Excellent communication and customer service skills. Benefits: * Competitive salary up to £32,000 per annum. * 2 x year discretionary bonus (5%) * 25 days holiday plus your birthday off * Share more »