and troubleshooting steps taken. Follow up with customers to ensure their issues are fully resolved and they are satisfied with the resolution. Empathise with our clients and see the system from their perspective to find long-term solutions rather than short-term wins. Maintain accurate records of customer interactions and support activities in our ticketing system Create and … supervision. Excellent English verbal/listening and written communication skills with demonstrated ability to communicate effectively with cross-functional teams. Preferred Requirements Previous experience working as a Business Analyst, Technical Support, QA or Software Development in SaaS environments in the regulatory space. Previous experience working with support desk tools (Zendesk, Freshdesk, Jira, etc.). Previous experience working with More ❯
and identify misconfigurations, faults, and vulnerabilities within the network s architecture, subcomponents, and utilized communication protocols. Determine root source of anomalies and extent of vulnerable findings for validation with system users and administrators. Document and report anomalies to appropriate channels for further investigation and notification. Document vulnerable findings and provide recommendations through appropriate channels that increase both security and … operational capacity of the respective network. Recommend improvements to current operations for potential incorporation into the overall program. Collaborate with cross-functional teams to support incident response, system hardening, and policy development as needed. Additional duties, as assigned. 5-10% CONUS Travel Qualifications: Active TS clearance with SCI eligibility required Bachelor s or Master s degree in technical field … misconfigurations Experience working within the framework of a CONOPS or similar operational document Awareness of DoD cybersecurity frameworks (e.g., RMF, CMMC, NIST 800-53) and their application in secure system design and monitoring. Knowledge of common enterprise network architectures and defense mechanisms Experienced in analyzing TCP/IP, DNS, HTTP/S, SSL/TLS, SMB, and RDP protocols More ❯
the coming quarter every week. You round off the day by coordinating with the Epic Owner what the next step is in product development. You also check the ticket system to see if you can pick up a few management requests. And at the end of your workday you are in a few steps at Blaak station, so you … are back home quickly! What will you do? You will develop new functionalities in Python for the Flex Toolkit. You will integrate the system with tools such as PowerFactory, Setiam, and SAP. You will collect user feedback through workshops and translate this into technical solutions. You will guide and coach other developers and support team growth. You will work … day one, you will be part of the Agile Release Train (ART) Forecasting & Capacity Management. The team currently consists of a Product Owner, a Scrum Master, a Business Analyst, and 3 Developers. The team has a lot of freedom in its approach within the architectural frameworks. You will work closely with other teams and systems needed for the More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Frontier Agriculture Limited
work across squads to maintain consistency and avoiding disconnected experiences Collaborating with the UX Manager, BA's and Technical Architects to create Service Blueprints when required Leading the Design System ways of working, ensuring it is up-to-date and consistently adopted Working with the UX Manager to ensure the UX strategy is embedded within the teams ways of … working Working closely with the UX Researcher and Data Analyst to ensure insights drive design choices Supporting UX Designers in developing confidence with facilitating workshops to collaboratively solve problems Collaborating with Product Owners and stakeholders to understand challenges, set expectations and manage timelines Building strong business relationships, providing regular updates and championing UX across the organisation We encourage More ❯
Employment Type: Permanent, Work From Home
Salary: Competitive + Benefits + 25 Days Holiday + Employee Assistance Program
activities of the end users identifying mission goals, desired metrics, data standards and user workflows. Works with end-users to build and analyze user stories to identify common users', system, software and interface requirements for capability design and development. Identifies end user processes, software and other mission issues that could be improved using AI. Captures and formulates final articulation … usability tests, surveys, data analysis, and similar methods. Designs and prototypes specific AI or ML solutions. Understands user needs, behaviors, and motivations, through empathizing with the user, the analyst can inform design decisions and advocate for the user. Works closely with Mission and Capability Delivery teams to help determine product goals. Collaborates with team members on user research More ❯
into a big data environment. The ideal candidate will have a background in supporting cyber and/or network-related missions within military spaces, as either a developer, analyst, or engineer. Additionally, this role includes responsibilities for leading the department, requiring advanced expertise and leadership capabilities. We are proud to be an equal-opportunity employer and do not … JSON, XML, and others. • Experience with data flow, management, and storage solutions (i.e. Kafka, NiFi, and AWS S3 and SQS solutions) • Ability to decompose technical problems and troubleshoot both system and dataflow issues. • Must be certified DoD IAT II or higher (CompTIA Security+ highly preferred) • Willingness to do a programming challenge during the interview process. • Experience with Zoom/ More ❯
Essential Task List (METL) development, METL assessment methodology, and implementation. Duties will include but are not limited to: Implementing, sustaining, and auditing all processes in the Deployment Readiness Reporting System (DRRS) to include roles, capabilities, and resources for the Squadron and Team reporting. Analyzing operational deficiencies and identifying shortcoming/improvements of the readiness program and reporting capabilities. Developing … In and out-process new personnel. Analyze data sources to generate Capabilities and Resources reports to support Air Force Readiness Reporting (AFRR) through applications within the Defense Readiness Reporting System, to include the Air Force-Input Tool (AFIT). Duties include but are not limited to: When required, update reports within required reporting guidelines (i.e., 24 hour urgent reporting … Commanders Toolkit (CCTK) and monitor readiness status of all unit active duty military personnel. Brief squadron leadership on deployment readiness status. Maintain access to the Aeromedical Services Information Management System (ASIMS) to monitor Duty Limiting Status for squadron personnel. Schedule dental appointments for all unit active-duty military personnel using the Unit Classification View (UCV) application. Update USCYBERCOM IKE More ❯
Nashville, Tennessee, United States Hybrid / WFH Options
Broadcast Music, Inc
to closure. Reviews the list of vulnerabilities and work with the application and operations teams to remediate the findings. Researches and provides guidance for addressing vulnerabilities, which could include system patching, deployment of specialized controls, standards, or infrastructure changes, and/or changes in development processes. Identifies and resolves any false positive findings in assessment results. Maintains knowledge of … support teams. POSITION QUALIFICATION REQUIREMENTS Education: Bachelor's degree in Computer Science, Information Security, or a related field. Experience: Minimum of 2 years of experience in a security analyst role or similar position. SKILLS AND ABILITIES Which may be representative but not all inclusive of those commonly associated with this position. Strong working knowledge of IT risks, cyber More ❯
Morley, Leeds, West Yorkshire, England, United Kingdom
Venn Group
1st Line Technical Analyst – Morley Ref: DW1STLTAJBV Are you looking to progress your career in IT? Are you technically minded and looking to develop your skills? Venn Group’s North East IT team are recruiting for an experienced 1st Line Technical Analyst to join an expanding technical support team! We are currently representing a fantastic organisation … Experience of providing IT support in an enterprise environment Provide 1st line technical support for hardware, software and ERP issues Ensure all calls are logged on the helpdesk ticketing system and progress notes are added to all calls Manage the timely resolution of open calls and call actions across all internal customers Proactively manage problem calls through to completion More ❯
program execution. -Recommend measures to improve methods, performance, and quality of product or service, and suggest changes to increase efficiency. -Will provide support to Army Test and Evaluation Command System Teams with the identification and integration of modeling and simulation into evaluation plans, supporting the independent, continuous, and comprehensive evaluation planning and analysis of Army programs. -Research and recommend … modeling and simulation tools to support system evaluations. Conduct systematic examinations and development of alternative courses of action to provide sound, scientific, and quantitative information as a basis for decision making. Produces and reviews technical documentation reflecting detailed knowledge of specific technical areas. Required Skills and Education: -Master's Degree in Operations Research or closely related technical discipline; Data … gained within the last ten (10) years in the operational effectiveness evaluation of Army and Joint Service systems, subsystems, and components in one (1) or more of the following system commodity areas: -Conduct of developmental tests, operational tests, and evaluation methods for Army and Joint Service systems. Experience is defined as activities to include test and evaluation planning, test More ❯
vendors, and we can NOT do 1099-US CITIZENSHIP IS REQUIRED POSITION DESCRIPTION The selected candidate will be a member of a cross-discipline specialist engineering team responsible for system problem/anomaly … resolution support, data trending and performance analysis. The team also provides program expertise on engineering subsystems, maintains a baseline of operational products. Assignments can involve a combination of systemsanalyst and training related tasks. Analyst tasks and responsibilities will include the development and improvement of operations processes/products, investigation and diagnosis of unexpected system signatures, supporting the coordination and execution of system maintenance tasks, and coordinating across multiple contractor organizations, with the customer, and with our external system partners to diligently accomplish all tasks. Selected analysts provide on-call support to lead the resolution of system issues. Must be able to work as an effective member, self-motivated and work More ❯
Engineering • Experience with Linux OS Duration:0-12 month(s) Description/Comment: The selected candidate will be a member of a cross-discipline specialist engineering team responsible for system problem/anomaly … resolution support, data trending and performance analysis. The team also provides program expertise on engineering subsystems, maintains a baseline of operational products. Assignments can involve a combination of systemsanalyst and training related tasks. Analyst tasks and responsibilities will include the development and improvement of operations processes/products, investigation and diagnosis of unexpected system signatures, supporting the coordination and execution of system maintenance tasks, and coordinating across multiple contractor organizations, with the customer, and with our external system partners to diligently accomplish all tasks. Selected analysts provide on-call support to lead the resolution of system issues. Must be able to work as an effective member, self-motivated and work More ❯
Job Title: Configuration Analyst iO Associates have partnered with a leading client who operates in the aerospace and defense industry, serving both domestic and international customers. With a focus on Platform Integration, Ground Based Air Defence, Special Projects, and Weapons, they provide cutting-edge products and services to various governmental bodies. Our client offers an exciting career path … excellent work/life balance, and a 4-day working week for employees. They are now seeking a Configuration Analyst to join their team in Ampthill, Bedfordshire. This role plays a crucial part in maintaining the integrity of complex engineering projects. The successful candidate will apply Configuration Management principles and practices and have the opportunity to progress into … and Windchill PLM Knowledge of Model-Based Systems Engineering tools and methodologies Understanding of data integration concepts and technologies Exposure to Systems Engineering and SysML Appreciation of complex system design and verification If you possess the qualifications and experience required for this role, we encourage you to apply by submitting your CV. Join our client in driving innovation and More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
Technical Pension Analyst We are currently exclusively partnered with a medium to large scale financial services organisation based in Derbyshire, who are recruiting for Technical Pension Administrators/Technical Pension Analysts. The role will sit within a department who are responsible for the technical integrity across all areas of the business. They are happy for the successful candidate … doing: Perform pension-related calculations, validate data accuracy, and provide technical support to the services team on complex or high-value cases. Assist with updates to the pension administration system, including amendments to calculation logic and background data tables. Develop and maintain bespoke calculations for system testing and handle cases that cannot be processed automatically. Contribute to the … ongoing assessment and enhancement of operational and system controls to help mitigate risk to the Scheme Experience needed: Background working with DB (Defined Benefits) pension schemes Experience in writing and developing calculations Proficient in MS Office (specifically Excel) Strong communication - both verbally and written Benefits: Salary up to £43,000 - depending on experience Generous pension scheme - up to More ❯
IT Change Management Analyst - 36145227 Are you ready to elevate your career and become a driving force in the world of digital engineering? This is your chance to join an innovative and forward-thinking organisation as an IT Change Management Analyst. This company is renowned for its commitment to excellence and is at the forefront of process improvement … Act as a change agent, championing best practices across the IT organisation.• Develop a deep understanding of business processes to identify opportunities for improvement and initiate software application and system changes.• Provide coaching and guidance to junior professionals, fostering a collaborative and high-performing team environment. What You Will Bring: • Proven expertise in change management and process improvement methodologies. … vibrant and collaborative workplace environment. Interested? If you're a proactive and results-driven professional ready to take on the exciting challenge of becoming an IT Change Management Analyst, we want to hear from you. Apply today and take the next step in your career journey! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering More ❯
IT Change Management Analyst - (phone number removed) Are you ready to elevate your career and become a driving force in the world of digital engineering? This is your chance to join an innovative and forward-thinking organisation as an IT Change Management Analyst. This company is renowned for its commitment to excellence and is at the forefront of … Act as a change agent, championing best practices across the IT organisation. • Develop a deep understanding of business processes to identify opportunities for improvement and initiate software application and system changes. • Provide coaching and guidance to junior professionals, fostering a collaborative and high-performing team environment. What You Will Bring: • Proven expertise in change management and process improvement methodologies. … vibrant and collaborative workplace environment. Interested? If you're a proactive and results-driven professional ready to take on the exciting challenge of becoming an IT Change Management Analyst, we want to hear from you. Apply today and take the next step in your career journey! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering More ❯
IT Change Management Analyst - (phone number removed) Are you ready to elevate your career and become a driving force in the world of digital engineering? This is your chance to join an innovative and forward-thinking organisation as an IT Change Management Analyst. This company is renowned for its commitment to excellence and is at the forefront of … Act as a change agent, championing best practices across the IT organisation. • Develop a deep understanding of business processes to identify opportunities for improvement and initiate software application and system changes. • Provide coaching and guidance to junior professionals, fostering a collaborative and high-performing team environment. What You Will Bring: • Proven expertise in change management and process improvement methodologies. … vibrant and collaborative workplace environment. Interested? If you're a proactive and results-driven professional ready to take on the exciting challenge of becoming an IT Change Management Analyst, we want to hear from you. Apply today and take the next step in your career journey! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering More ❯
IT Service Desk Analyst Location: Motherwell, ML1 4UF Salary: Circa £25,000 per annum Contract: Full time, Permanent Do you have experience of technical troubleshooting within a fast-paced professional environment The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Within this role you will be responsible for providing a range of … reported to the Service Desk Liaise with line managers and administrators to arrange for delivery and returns of all ICT assets, updating the ICT Asset Management tool and ticket system accordingly. To deploy apps to Android and Windows devices via the Intune deployment tool To build and configure laptops for staff members ensuring appropriate business software and security software More ❯
IT Service Desk Analyst Location: Motherwell, ML1 4UF Salary: Circa £25,000 per annum Contract: Full time, Permanent Do you have experience of technical troubleshooting within a fast-paced professional environment? The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Within this role you will be responsible for providing a range of … reported to the Service Desk Liaise with line managers and administrators to arrange for delivery and returns of all ICT assets, updating the ICT Asset Management tool and ticket system accordingly. To deploy apps to Android and Windows devices via the Intune deployment tool To build and configure laptops for staff members ensuring appropriate business software and security software More ❯
ML1, Calderbank, North Lanarkshire, Lanarkshire, United Kingdom
Enable Scotland
IT Service Desk Analyst Location: Motherwell, ML1 4UF Salary: Circa £25,000 per annum Contract: Full time, Permanent Do you have experience of technical troubleshooting within a fast-paced professional environment? The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Within this role you will be responsible for providing a range of … reported to the Service Desk Liaise with line managers and administrators to arrange for delivery and returns of all ICT assets, updating the ICT Asset Management tool and ticket system accordingly. To deploy apps to Android and Windows devices via the Intune deployment tool To build and configure laptops for staff members ensuring appropriate business software and security software More ❯
This is a contingent opportunity The Electromagnetic Spectrum Analyst's primary tasks are to conduct assessments of supporting Defense Critical Infrastructure to identify vulnerabilities which can be exploited by the Unmanned Aircraft Systems threat. Ability to apply Radio Frequency (RF) engineering principals to evaluate spectrum dependent technologies. Familiarization with a wide variety of spectrum dependent systems including radars … following areas: Demonstrated experience and ability to perform detailed and complex calculations and knowledge of practices/principles necessary to assess advanced sensor systems concepts, assess specifications, and perform system integration. Testing, modeling, or evaluating Spectrum Dependent Systems, RF System Capabilities Analysis, Systems Integration, Spectrum Policy, General RF and electronic technology experience, Electromagnetic Interference (EMI), Electromagnetic Compatibility (EMC … RF Engineering, or Spectrum Management. Demonstrated experience in complex radar system software requirement definition and allocation. Experience in the application of EMI, EMC criteria, or other engineering criteria for operational spectrum coordination and compatibility analyses. Experience in the operation and evaluation of communications, combat systems, electronic warfare systems, navigation aids, and other spectrum-dependent systems, with the ability to More ❯
bachelor's degree in IT or a related field (or equivalent DoD 8570.01M certification such as Security+ or higher), and have at least four years of cybersecurity experience in system/network vulnerability analysis, risk mitigation, and security test & evaluation. Strong knowledge of INFOSEC concepts, firewall policy, ports & protocols, and Navy-specific security requirements (e.g., OPNAVINST N9210.3) is essential. … Responsibilities: • Perform cybersecurity analysis in support of incident response, threat detection, and risk mitigation. • Conduct system and network vulnerability analysis and implement remediation strategies. • Manage Vulnerability Remediation Asset Management (VRAM), including uploading baseline configurations and processing vulnerability scans. • Support and maintain cybersecurity tools such as ACAS, HBSS, MDE, MDI, and Splunk. • Perform risk assessment and mitigation analysis to identify … IT-related discipline OR DoD 8570.01M Level II certification (Security+ or higher). • Minimum of 4 years in cybersecurity analysis, with expertise in: Cybersecurity/INFOSEC concepts and requirements, System and network vulnerability analysis, Risk assessment and mitigation, Security Test & Evaluation (ST&E), and Contingency planning and incident response. • Hands-on knowledge of VRAM, ACAS, HBSS, MDE, MDI, Splunk More ❯
Cryptocurrency Intelligence Analyst Department: Intelligence Collection Employment Type: Full Time Location: London, UK Description Are you curious about how crypto is changing the global financial system? Do you want to help uncover the hidden connections across hundreds of crypto platforms and support the fight against financial crime? Are you looking to join a mission-driven company that … invests in your growth while working on challenges no one's solved before? The impact you will have: As a Cryptocurrency Intelligence Analyst you'll play a key role in expanding and enriching one of Elliptic's most important intelligence products-helping our customers gain visibility into the global crypto ecosystem and make smarter, safer decisions. You'll More ❯
We are looking for an Information Security Analyst to join us on a 6 months FTC. This InfoSec Analyst role will be to ensure that PCI DSS certifications is achieved and maintaining all appropriate payment gateways used by Howdens. The role will also play a key role in managing security incidents and in assessing risks and … from our office on Brackmills Business Park, Northamptonshire and you will be expected to work onsite 2 days per week. What will I be doing as Information Security Analyst? Manage and deliver a plan to deliver PCI DSS certification to all appropriate payment gateways within Howdens. Work with 3rd party PCI DSS assessor, organise and scope the assessments … What we need from you Technical Operations Security experience with a focus on governance Experience of PCI DSS certification and maintaining this with a large organisation Ability to assess system controls based on a documented standard Will be able to demonstrate ability in problem analysis and resolution Strong communication skills to be able to influence best practice at all More ❯
Job summary The Security Lead (Analyst) Ops sits within the Protective Monitoring function of the Cyber Security Operations Centre (CSOC). The CSOC is made up of Protective Monitoring, Incident Management, Threat Operations, Engineering and Consulting. The role is responsible for leading the … Network Protective Monitoring sub team. Cyber Operations purpose is to support safe care and build public trust by building NHS England's cyber resilience and enabling the wider health system to be cyber resilient, supporting Transformation Directorate's purpose of delivering the best care and outcomes for the NHS. The Cyber Operations sub-directorate consists of 4 operational areas … usually be appointed at the bottom of the pay band. If you are successful at interview, we will run an Inter Authority Transfer (IAT) in the Electronic Staff Record system (ESR). This transfer gathers valuable information from a previous or current NHS employer to support the onboarding process, including; statutory and mandatory competency status, Continuous Service Dates (CSD More ❯