Job #: Apex Systems is currently hiring for Service Desk Lead with a top defense technology firm. Location: Fayetteville, NC (100% onsite) Clearance Level: TS/SCI Salary/Pay range: $38.46/hr. plus earned sick leave, PTO and paid federal holidays! Project Details/Mission Supported: • You will be supporting mission-focused technology solutions supporting the U.S. …/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs … support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry More ❯
Job summary The Digital, IT, and Transformation Lead will manage, maintain, and support existing projects and infrastructure across the PCN, ensuring they continue to deliver measurable benefits. The role will also involve scoping, planning, and delivering new initiatives, with a strong emphasis on enhancing digital capabilities and optimising IT systems. In addition, the role will provide hands-on IT … Primary Care Networks (PCN) across Greenwich and recruiting Additional Roles via the the Additional Roles Reimbursement Scheme (ARRS) Job description Job responsibilities Job Summary The Digital, IT, and Transformation Lead will manage, maintain, and support existing projects and infrastructure across the PCN, ensuring they continue to deliver measurable benefits. The role will also involve scoping, planning, and delivering new … and verbal communication skills. Problem-solving and analytical ability. Good understanding of the Digital agenda within the NHS. Effective time management (planning & organising) Ability to work as a team member and autonomously Good interpersonal skills Problem-solving and analytical skills Personal Qualities Essential Polite and confident Ability to work calmly under pressure Ability to process and manage conflicting More ❯
About the Role: Grade Level (for internal use): 12 The Team: The Service Delivery team is responsible for ensuring that the EDM Hosted Service delivered to clients efficiently and effectively. This team typically focuses on managing client relationships, coordinating service operations, and resolving any issues that may arise. They work collaboratively to meet client … needs, maintain quality standards, and drive continuous improvement in service offerings. Overall, the service delivery team plays a crucial role in enhancing client satisfaction. Responsibilities and Impact: Software Upgrade Coordination: Support clients in upgrading to newer versions of EDM, ensuring a smooth transition and minimal disruption to their operations. Critical Issue Review: Provide support for critical issues, working … complex technical information to non-technical stakeholders. Strong analytical skills and attention to detail, particularly in reviewing SLAs and performance metrics. Ability to work collaboratively in a global team environment, managing multiple priorities in a fast-paced setting. University Degree or equivalent in a relevant field (e.g., Computer Science, Information Technology). About S&P Global Market Intelligence More ❯
want to build automation that will influence the national security and defense mission agency partners of AWS? Amazon Web Services (AWS) is seeking an ADC Engineer to take the lead of solving some of the toughest operational challenges in some of the most sensitive and mission critical clouds. WorkSpaces is leading the cloud desktop revolution and we are looking … for you. The candidate should be open to new challenges, be extremely good at multi-tasking, prioritization, possess innovative, creative, and self-directed qualities, and be a great team player. If you're a customer-focused Systems Engineer who would like to contribute to a critical success story, we would love to hear from you! This position requires … and discover innovative ways to scale and operate them reliably as we expand. - Collaborate with systems and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them. - Deploy and monitor the systems and automation to More ❯
Are you a passionate leader with a knack for delivering exceptional customer experiences? Our client is seeking a dedicated and experienced Customer Service Manager to join their team on a 12-month maternity cover contract . This pivotal role supports … the day-to-day management of the Customer Service function, ensuring the company’s reputation for outstanding care is upheld. About the Role As Customer Service Manager, you will: Lead and support a team of customer service representatives. Monitor KPIs and drive continuous improvement. Handle escalated inquiries with professionalism and empathy. Refine policies and processes to boost … efficiency. Leverage AI tools to enhance service delivery. Collaborate with Product, Tech, Operations, Brand, and Growth teams. Maintain and update service tools and documentation. Prepare the team for product launches and campaigns. Additional Responsibilities Coordinate with the warehouse team for accurate order fulfilment. Use the Warehouse Management System to track performance metrics. Communicate campaign and product More ❯
Center Drive, Colorado Springs, CO 80919 The expectation would be for them to be in the office full time to start but after they ramp up with the team over the first couple of months, it would be minimum 2 days in the office. Locals Only Work Schedule: Mon-Fri. - 8am-5pm Must clear Drug Screen & Background Check … astrodynamics data for space tracking and surveillance. The candidate must also have experience successfully leading software engineering teams and is willing to take on the role of a technical lead when positions become available withing the Space Operations directorate. This position is in Colorado Springs and requires working in the office two days a week. Duties and Responsibilities • Design … innovative solutions • Attend developer and customer engagements meetings • Participate in code reviews and quality assurance activities • Participate in estimation discussions with the product team • Assisting engineering tech lead executing leadership and management duties and responsibilities Required Skills • Bachelor's degree in computer science or an engineering discipline and at least 10 years of enterprise software engineering experience More ❯
research, and administrative success of a dynamic R1 institution. Why Join Us? Be a strategic enabler of transformation at a university ranked for first-year student experience. Build and lead a team of high-performing professionals and drive institution-wide impact across AI, data governance, and research computing. Collaborate with forward-thinking leaders who prioritize innovation, data … excellence. Work in a vibrant urban setting, with access to Columbia's cultural and culinary scenes, while enjoying the beauty of our historic campus. In This Role, You Will: Lead and manage enterprise AI, data, and research computing strategies, aligning with institutional priorities and academic goals. Champion ethical, secure, and scalable AI and analytics practices, ensuring compliance and promoting … or research-intensive environments. Familiarity with academic governance and institutional data systems. Knowledge/Skills/Abilities: Cross-Functional Team Leadership and Stakeholder Engagement - Strong ability to lead multidisciplinary teams and collaborate across academic, research, and administrative units to drive innovation and institutional effectiveness. Artificial Intelligence and Machine Learning Expertise - Demonstrated ability to design and apply AI More ❯
corporate culture together with qualified and motivated colleagues. Our growth plans open great career opportunities in a highly stimulating environment. With this growth you will get a chance to lead large global teams who work in the digital transformation journeys of our customers, mostly the DAX 30 or Fortune 1000 organizations. Job Description Are you a seasoned SAP Consultant … corporate culture together with qualified and motivated colleagues. Our growth plans open great career opportunities in a highly stimulating environment. With this growth you will get a chance to lead large global teams who work in the digital transformation journeys of our customers, mostly the DAX 30 or Fortune 1000 organizations. Job Description Are you a seasoned SAP Consultant … consulting experience of 14 years or more with either an industry segment or a skillset focus 5 end-to-end project experience in respective new SAP offering Architect or Lead role experience in projects At least any 2 types of projects experience - Greenfield, Brownfield or hybrid Transformation preparation/Phase 0 experience SAP toolchain user or administration experience Valid More ❯
Product Management, etc. to implement business solutions. We are looking for a dynamic person, with excellent communication and interpersonal skills, who is comfortable operating as a teamlead, independent contributor, and influencer. This person should bring a passion for problem solving, a strong logistical mindset, and an intense sense of TEAM to the exciting and … and platform capabilities. Partner with matrix teams to drive discovery and delivery of business focused solutions. Act as key thought leader in supporting efficient tactical delivery Ability to understand, lead, and/or configure concepts and best practices across an Agile driven delivery lifecycle. Document conceptual designs and flows to support business outcomes. Work with ambiguous and complex requirements … in a highly complex matrix environment, including external vendors. Skilled with Microsoft Office applications (Excel, Access, PowerPoint). DTS offers excellent compensation package. Contact : Kuldeep Singh TeamLead Digital Technology Solutions More ❯
These businesses include global financial institutions, corporate managed travel, offline travel agents, global travel suppliers (like major airlines) and many more. Were looking for a Software Engineering Manager to lead one of our teams focused on building the foundational technology behind Expedia Partner Solutions Credit and Billing platforms - enabling millions of travellers to access the right travel products at … APIs. This is a space with high visibility, high impact, and an ambitious roadmap, and were looking for a strong engineering leader to help shape the next phase. Youll lead and a team of 5-8 engineers , drive delivery across multiple technical domains, and foster a culture of operational excellence, inclusion, and innovation. Youre not just a … people manager youre a technical leader who can coach engineers, collaborate across product and design, and steer teams through complexity with confidence and clarity. In this role, you will: Lead an agile engineering team delivering high-scale, high-availability services for partner credit and billing use cases Own the technical execution and delivery plan across a core More ❯
These businesses include global financial institutions, corporate managed travel, offline travel agents, global travel suppliers (like major airlines) and many more. Were looking for a Software Engineering Manager to lead one of our teams focused on building the foundational technology behind Expedia Partner Solutions Credit and Billing platforms - enabling millions of travellers to access the right travel products at … APIs. This is a space with high visibility, high impact, and an ambitious roadmap, and were looking for a strong engineering leader to help shape the next phase. Youll lead and a team of 5-8 engineers , drive delivery across multiple technical domains, and foster a culture of operational excellence, inclusion, and innovation. Youre not just a … people manager youre a technical leader who can coach engineers, collaborate across product and design, and steer teams through complexity with confidence and clarity. In this role, you will: Lead an agile engineering team delivering high-scale, high-availability services for partner credit and billing use cases Own the technical execution and delivery plan across a core More ❯
These businesses include global financial institutions, corporate managed travel, offline travel agents, global travel suppliers (like major airlines) and many more. Were looking for a Software Engineering Manager to lead one of our teams focused on building the foundational technology behind Expedia Partner Solutions Credit and Billing platforms - enabling millions of travellers to access the right travel products at … APIs. This is a space with high visibility, high impact, and an ambitious roadmap, and were looking for a strong engineering leader to help shape the next phase. Youll lead and a team of 5-8 engineers , drive delivery across multiple technical domains, and foster a culture of operational excellence, inclusion, and innovation. Youre not just a … people manager youre a technical leader who can coach engineers, collaborate across product and design, and steer teams through complexity with confidence and clarity. In this role, you will: Lead an agile engineering team delivering high-scale, high-availability services for partner credit and billing use cases Own the technical execution and delivery plan across a core More ❯
london (city of london), south east england, United Kingdom
Expedia Group
These businesses include global financial institutions, corporate managed travel, offline travel agents, global travel suppliers (like major airlines) and many more. Were looking for a Software Engineering Manager to lead one of our teams focused on building the foundational technology behind Expedia Partner Solutions Credit and Billing platforms - enabling millions of travellers to access the right travel products at … APIs. This is a space with high visibility, high impact, and an ambitious roadmap, and were looking for a strong engineering leader to help shape the next phase. Youll lead and a team of 5-8 engineers , drive delivery across multiple technical domains, and foster a culture of operational excellence, inclusion, and innovation. Youre not just a … people manager youre a technical leader who can coach engineers, collaborate across product and design, and steer teams through complexity with confidence and clarity. In this role, you will: Lead an agile engineering team delivering high-scale, high-availability services for partner credit and billing use cases Own the technical execution and delivery plan across a core More ❯
Our client is seeking a Director of Innovation and Growth to lead and drive their product development across data science, AI/ML, and market research functions. As a member of the leadership team, this role will define the vision, strategy, and execution roadmap for future growth, ensuring the products remain market-leading and deliver exceptional value … that create competitive advantage Drive product innovation and build business cases for new initiatives, ensuring alignment with client needs and market trends while supporting the companies ambitious growth objectives Lead strategic positioning and market entry strategies for new geographies and sectors Team Leadership & Development Recruit, develop, and manage an agile team of professionals including data … wide quality processes and performance management systems Foster a culture of innovation, continuous learning, and commercial excellence Provide mentorship and career development opportunities across the organization Product Development & Delivery Lead the end-to-end product lifecycle, from ideation to launch, ensuring customer-centric design and execution, in close collaboration with the market research, IT and sales teams Guide internal More ❯
Our client is seeking a Director of Innovation and Growth to lead and drive their product development across data science, AI/ML, and market research functions. As a member of the leadership team, this role will define the vision, strategy, and execution roadmap for future growth, ensuring the products remain market-leading and deliver exceptional value … that create competitive advantage Drive product innovation and build business cases for new initiatives, ensuring alignment with client needs and market trends while supporting the companies ambitious growth objectives Lead strategic positioning and market entry strategies for new geographies and sectors Team Leadership & Development Recruit, develop, and manage an agile team of professionals including data … wide quality processes and performance management systems Foster a culture of innovation, continuous learning, and commercial excellence Provide mentorship and career development opportunities across the organization Product Development & Delivery Lead the end-to-end product lifecycle, from ideation to launch, ensuring customer-centric design and execution, in close collaboration with the market research, IT and sales teams Guide internal More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Henderson Scott
a passion for outstanding customer service? Ready to take charge of a high-performing team and make a real impact? If so, this is your chance to lead, inspire, and drive excellence in a forward-thinking organisation. We're looking for an experienced Support Manager to join our UK Customer Success Office in Hemel Hempstead. This pivotal … Support Manager, you'll oversee daily support operations, ensuring every customer interaction is smooth, effective, and memorable. Your responsibilities will include: Leading, mentoring, and developing a high-performing team to consistently meet and exceed KPIs. Coaching team leaders to manage, grow, and empower their own teams. Handling escalations confidently and delivering swift, effective resolutions. Championing continuous … annual leave + bank holidays Wellness reimbursement - from gym memberships to sports clubs A vibrant social calendar with events and activities throughout the year If you're ready to lead, inspire, and make a tangible difference in a thriving organisation, we want to hear from you More ❯
Our client is seeking a Director of Innovation and Growth to lead and drive their product development across data science, AI/ML, and market research functions. As a member of the leadership team, this role will define the vision, strategy, and execution roadmap for future growth, ensuring the products remain market-leading and deliver exceptional value … that create competitive advantage Drive product innovation and build business cases for new initiatives, ensuring alignment with client needs and market trends while supporting the companies ambitious growth objectives Lead strategic positioning and market entry strategies for new geographies and sectors Team Leadership & Development Recruit, develop, and manage an agile team of professionals including data … wide quality processes and performance management systems Foster a culture of innovation, continuous learning, and commercial excellence Provide mentorship and career development opportunities across the organization Product Development & Delivery Lead the end-to-end product lifecycle, from ideation to launch, ensuring customer-centric design and execution, in close collaboration with the market research, IT and sales teams Guide internal More ❯
South West London, London, England, United Kingdom
Nigel Frank International
clients across both the public and private sectors, with a strong reputation for delivering reliable and responsive IT services. As one of the senior members of the support team you'll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You'll also … play a key role in mentoring junior engineers and contributing to strategic IT initiatives. This role offers a clear path to progression, with future opportunities to step into a Lead or Operations Manager position. Key Responsibilities Resolve high-level technical issues escalated from 1st and 2nd line teams Provide expert support across Microsoft 365, Azure AD, and Windows Server … LAN/WAN) Desirable (Not Essential) Experience working in a consultancy or MSP environment M365 certifications Familiarity with ITIL practices What's in it for You? Progression into a Lead/Ops Manager role Microsoft training and certification support Exposure to a wide range of technologies and client environments Collaborative and supportive team culture Click 'apply now More ❯
BI function? This is a fantastic opportunity for a hands-on leader to shape and evolve a modern Microsoft data platform, deliver insightful analytics, and mentor a small team while remaining close to the technology in a product manufacturing business on the outskirts of Norwich. We’re looking for someone who thrives at the intersection of strategy and … enjoys rolling up their sleeves, building high-quality SQL and ETL solutions, and turning complex datasets into impactful Power BI dashboards that drive decision-making.What you’ll be doing Lead the design, optimisation, and ongoing evolution of a cloud-based Azure data estate. Build and maintain SQL models, queries, and stored procedures to deliver accurate, performant datasets. Develop and … and API integrations. Excellent communication and stakeholder management skills. Previous experience leading or mentoring a technical team. Experience supporting M&A data workstreams (desirable). Why join? Opportunity to lead and shape a modern BI function. A hands-on role with real influence on technical direction. Work across a variety of stakeholders, from operational teams to executive leadership. Competitive More ❯
once enough suitable candidates have been shortlisted. We have an exciting opportunity to progress your career within The DDC Group as a Senior Transition and Change Manager. You will lead and manage large-scale change initiatives, ensuring seamless integration of new processes, technologies, and ways of working. Reporting to the Head of PMO Transition and Change, this role oversees … by DDC Group except when required to travel to our UK HQ in Worksop). Key Responsibilities: Collaborate and execute structured change management strategies to support global transformation initiatives. Lead the adoption of change methodologies (e.g., Prosci, ADKAR, Kotter) to drive successful business transitions. Partner with senior leaders and business units to ensure that change initiatives align with strategic … goals. Conduct change impact assessments and develop strategies for stakeholder engagement, training, and communication. Promote a culture of continuous improvement, embedding best practices in change management across the organization. Lead the governance and execution of global Transitions and programs, ensuring they are delivered on time, within scope, and on budget. Implement best-practice project management methodologies (e.g., Agile, Waterfall More ❯
assigned projects/services, supporting the Client Delivery Director, Client Account Director and the delivery team to ensure we deliver against all client deliverables and payment milestones. Lead Architect: Lead solution, data, cloud, service and security architects/engineers during design and delivery projects and services, and responsible for delivering design documents and other key artefacts … problems. Team-Focussed: Expected to you will build effective working relationships with delivery team members and Aker customers and operate without supervision as the technical lead across multiple projects and platforms and mentoring less-experienced client team members as required. Capability and Growth : Aker is a fast-growing business, so for any remaining … other functions such as Sales and Product, and always looking to help grow existing accounts. Essential Experience and Competencies The successful candidate will need to have experience as a lead or managing architect across these core areas: Delivery - designing, delivering platforms and managed services at enterprise scale, specifically bespoke software solutions, particularly in streaming and cloud-native solutions. Data More ❯
assigned projects/services, supporting the Client Delivery Director, Client Account Director and the delivery team to ensure we deliver against all client deliverables and payment milestones. Lead Architect: Lead solution, data, cloud, service and security architects/engineers during design and delivery projects and services, and responsible for delivering design documents and other key artefacts … problems. Team-Focussed: Expected to you will build effective working relationships with delivery team members and Aker customers and operate without supervision as the technical lead across multiple projects and platforms and mentoring less-experienced client team members as required. Capability and Growth : Aker is a fast-growing business, so for any remaining … other functions such as Sales and Product, and always looking to help grow existing accounts. Essential Experience and Competencies The successful candidate will need to have experience as a lead or managing architect across these core areas: Delivery - designing, delivering platforms and managed services at enterprise scale, specifically bespoke software solutions, particularly in streaming and cloud-native solutions. Data More ❯
assigned projects/services, supporting the Client Delivery Director, Client Account Director and the delivery team to ensure we deliver against all client deliverables and payment milestones. Lead Architect: Lead solution, data, cloud, service and security architects/engineers during design and delivery projects and services, and responsible for delivering design documents and other key artefacts … problems. Team-Focussed: Expected to you will build effective working relationships with delivery team members and Aker customers and operate without supervision as the technical lead across multiple projects and platforms and mentoring less-experienced client team members as required. Capability and Growth : Aker is a fast-growing business, so for any remaining … other functions such as Sales and Product, and always looking to help grow existing accounts. Essential Experience and Competencies The successful candidate will need to have experience as a lead or managing architect across these core areas: Delivery - designing, delivering platforms and managed services at enterprise scale, specifically bespoke software solutions, particularly in streaming and cloud-native solutions. Data More ❯
london (city of london), south east england, United Kingdom
Aker Systems Limited
assigned projects/services, supporting the Client Delivery Director, Client Account Director and the delivery team to ensure we deliver against all client deliverables and payment milestones. Lead Architect: Lead solution, data, cloud, service and security architects/engineers during design and delivery projects and services, and responsible for delivering design documents and other key artefacts … problems. Team-Focussed: Expected to you will build effective working relationships with delivery team members and Aker customers and operate without supervision as the technical lead across multiple projects and platforms and mentoring less-experienced client team members as required. Capability and Growth : Aker is a fast-growing business, so for any remaining … other functions such as Sales and Product, and always looking to help grow existing accounts. Essential Experience and Competencies The successful candidate will need to have experience as a lead or managing architect across these core areas: Delivery - designing, delivering platforms and managed services at enterprise scale, specifically bespoke software solutions, particularly in streaming and cloud-native solutions. Data More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Henderson Scott
Manager - Hertforshire (Hybrid) Are you a dynamic and driven leader with a passion for delivering exceptional customer service? Ready to take the reins of a high-performing support team and shape the future of service excellence? This could be your next big move. A fantastic opportunity has opened up … for an experienced Support Manager to join a forward-thinking organisation based in Hemel Hempstead. This is a pivotal role within the UK Customer Success Office, where you'll lead from the front-guiding and inspiring a team to consistently exceed expectations. What You'll Be Doing As Support Manager, you will oversee daily operations of the … support function, ensuring every customer receives consistent, high-quality service. Your key responsibilities will include: Leading, mentoring, and developing a high-performing team to meet individual and team KPIs. Coaching team leaders and enabling them to effectively manage and grow their own teams. Handling escalations with confidence and delivering swift, effective resolutions. Championing continuous More ❯