London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
Service Desk TeamLead/Technical Support Manager Ready to lead a high-performing team on the front lines of cutting-edge technology? We're seeking a dynamic Service Desk TeamLead/Technical Support Manager with a passion for driving results and inspiring others where you'll mentor and develop … you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk TeamLead/Technical Support Manager with a company that design, deliver and manage solutions to meet their clients' strategic and IT needs across Cloud (mostly Azure), Infrastructure, Connectivity and End … services from other providers. This is an exciting opportunity to join an industry-leading support department. Reporting to the Head of Support Services, the Service Desk TeamLead/Technical Support Manager is responsible for delivering excellent support experience to clients while maintaining efficiency, this includes leading, coaching and development of the 1st Line Helpdesk Team. DUTIES More ❯
Essential Roles & Responsibilities (Full job description on Claranet careers site) As a Senior SOC Analyst (TeamLeader), you apply your advanced security operations expertise to lead a team of SOC Analysts while performing advanced investigations and, when required, first-line triage to maintain queue health and SLA compliance. You are responsible for high-quality service … Quality Assurance - You own QA for the team’s outputs, ensuring consistency, accuracy, and completeness of incident handling and documentation across the team. • Training and Onboarding - You lead knowledge-transfer sessions, support structured onboarding of new team members, and coordinate internal training to drive skill development and reinforce SOC best practices. • Continual Improvement - You identify … and contribute to service-improvement initiatives across the SOC, including backlog reduction, knowledge-base expansion, and feedback loops from lessons learned. • Customer Communications - You provide timely incident updates and lead bridging calls with customers during high-priority incidents, ensuring that communications are clear, evidence-led, and aligned to customer expectations. • Threat Hunting Oversight - You lead and coordinate proactive More ❯
Farnborough, Hampshire, South East, United Kingdom
Middle Recruitment Limited
Service Desk TeamLeader … Up to £40k Farnborough middle is partnered with an IT M anaged Services Provider (MSP/IT Consultancy) based in Farnham to onboard a Service Desk TeamLead! After placing within the business, we know firsthand how well they treat their staff and clients! They love helping their SME clients in the region and are ever-growing More ❯
Karlsruhe, Baden-Württemberg, Germany Hybrid / WFH Options
Cinemo GmbH
create guidance in ambiguous situations Responsibilities: • Expand and mentor your team - you are a role model of living a healthy feedback culture for your team • Lead your team in an agile environment, constantly improving the way of working for you and your team in a highly dynamic business • Recruit new team members and grow your team in a healthy way • Coordinate stakeholders and help the team work on the right priorities • Guide and teach your team to produce high quality code and to work according to modern agile software craftsmanship and testing approaches and ensure service quality, security and operability • Keep yourself up … to cloud SaaS applications in close collaboration with a Product Owner and Product Manager Technologies: Cloud E2E Embedded Support Mobile Product Owner Rust Security TypeScript More: TeamLead SaaS (m/f/d) Hybrid Karlsruhe, Germany Software Engineering Position Description As a TeamLead SaaS (m/f/d) you will leadMore ❯
Nursling, Southampton, Hampshire, England, United Kingdom Hybrid / WFH Options
Ordnance Survey
Customer Development TeamLeader Customer Development TeamLeader (fulltime) - Salary - £81,874 - £95,521 (dependent on experience) - Hybrid working Join us and shape the future of geospatial innovation At Ordnance Survey, we use world-class location data and insight to help customers solve real-world problems, from supporting critical infrastructure to enabling greener transport and smarter … we've established a new Customer Development Team focused on key market sectors. We're now looking for an experienced, commercially minded Customer Development TeamLead to shape, grow, and guide this team through a pivotal stage of transformation. About the role This is an exciting opportunity to lead a newly formed … ll be responsible for defining and embedding sector-led sales approaches, supporting customer success, and working across OS to translate insight into commercial opportunity. In this role, you will Lead, motivate, and develop a team to deliver sector-based customer growth and engagement Shape the team's strategy and culture, embedding new ways of working More ❯
period, the requirement will be to work in the office 4 days a week, and 1 day from home. What You’ll Be Doing As a TeamLead, your primary role is to drive performance, growth, and engagement within your team while fostering a supportive and accountable culture. Your success is reflected in your team’s results, satisfaction, and overall well-being. You’ll use your leadership skills to cultivate a high-performing, ambitious team and ensure industry-leading customer service. Lead a team of up to 10 agents to deliver exceptional outcomes for customers and the business. Support the Customer Support Manager in driving positive departmental changes. Develop … the final stage (details provided upon confirmation of final stage) Final stage: 60-minute competency-based interview and presentation with our Customer Support Manager, Head of Customer Support and Lead People Partner in person. Excited to work here? Apply! If you’d like to progress your career within our fast-growing, profitable fintech, then click apply and we will More ❯
The role: As a Billing TeamLeader, you will have an integral part to … play in managing a team of invoice validators, ensuring billing data accuracy and completeness, and that the correct bills are paid on time. Main Duties & Responsibilities: Leadership Lead the Billing team, fostering a high-performance culture. Set goals for the team that align with the Consultancy and wider ZTP goals. Conduct 121s and … performance reviews. Coach and develop team members, promoting professional growth and ensuring high performance standards. Support the team with improving accuracy, efficiency and attention to detail. Support in the development and maintenance of training materials. Effectively manage resource allocation, workload distribution, and project assignments to optimise team productivity and client satisfaction. Responsible for escalated More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lloyds Online Doctor
Initially office-based for a 6-8 week training period Monday to Friday, this position will transition to hybrid/remote working once training is complete. You will help lead a growing and expanding team of Patient Support Advisors, providing support and direction to them on a daily basis. You will ensure a first-class service is … Responsibilities Maintain patient safety and uphold the highest standards of care Provide a discreet and efficient service to patients Work as part of a fast paced and energised team Support the team when required in dealing with high volumes of patient queries Be the first point of escalation for our Support Team Speak confidently … to patients on the phone focusing on first time resolution Manage daily tasks for the team, ensuring we have enough cover across all communication channels Motivate the team to achieve their monthly KPI’s Identify training needs within the team via monthly audits, and any subsequent training arranged for the team or More ❯
This position is located at 211 Camden High St Camden Town, London NW17BT United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that … fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Ability to recruit, motivate, develop and lead a team Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions) Recognise and develop … Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational More ❯
move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges … differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. The Role: The Customer Operations Support team is a multi-skilled group within our UK Operations function at Zopa. Their goal is to optimise, standardise, and automate as many processes as appropriate to support our ambitions … processing into a single, newly formed team that will take ownership of critical back-office processes requiring a human touchpoint. As an Operations Support TeamLead, you will be responsible for managing, organising, and coordinating the day-to-day work of a team of Operations Support Specialists to deliver the highest standard of More ❯
Job Title: Agile TeamLead Location: London (2 days hybrid) Start Date: 1st October Clearance: Active SC Clearance Required Contract Type: Outside IR35 Overview: An opportunity has arisen for an Agile TeamLead to join a high-profile project within a central government agency. The successful candidate will play a key role in guiding … agile delivery teams, ensuring best practices, and driving successful outcomes across critical public sector programmes. Key Responsibilities: Lead and support agile teams, facilitating delivery of high-quality services. Act as Scrum Master/Delivery Manager , promoting agile principles and continuous improvement. Build strong relationships with stakeholders across government and public sector organisations. Remove blockers, manage dependencies, and enable teams More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
Job Title: Agile TeamLead Location: London (2 days hybrid) Start Date: 1st October Clearance: Active SC Clearance Required Contract Type: Outside IR35 Overview: An opportunity has arisen for an Agile TeamLead to join a high-profile project within a central government agency. The successful candidate will play a key role in guiding … agile delivery teams, ensuring best practices, and driving successful outcomes across critical public sector programmes. Key Responsibilities: Lead and support agile teams, facilitating delivery of high-quality services. Act as Scrum Master/Delivery Manager , promoting agile principles and continuous improvement. Build strong relationships with stakeholders across government and public sector organisations. Remove blockers, manage dependencies, and enable teams More ❯
london, south east england, united kingdom Hybrid / WFH Options
Anson McCade
Job Title: Agile TeamLead Location: London (2 days hybrid) Start Date: 1st October Clearance: Active SC Clearance Required Contract Type: Outside IR35 Overview: An opportunity has arisen for an Agile TeamLead to join a high-profile project within a central government agency. The successful candidate will play a key role in guiding … agile delivery teams, ensuring best practices, and driving successful outcomes across critical public sector programmes. Key Responsibilities: Lead and support agile teams, facilitating delivery of high-quality services. Act as Scrum Master/Delivery Manager , promoting agile principles and continuous improvement. Build strong relationships with stakeholders across government and public sector organisations. Remove blockers, manage dependencies, and enable teams More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Anson McCade
Job Title: Agile TeamLead Location: London (2 days hybrid) Start Date: 1st October Clearance: Active SC Clearance Required Contract Type: Outside IR35 Overview: An opportunity has arisen for an Agile TeamLead to join a high-profile project within a central government agency. The successful candidate will play a key role in guiding … agile delivery teams, ensuring best practices, and driving successful outcomes across critical public sector programmes. Key Responsibilities: Lead and support agile teams, facilitating delivery of high-quality services. Act as Scrum Master/Delivery Manager , promoting agile principles and continuous improvement. Build strong relationships with stakeholders across government and public sector organisations. Remove blockers, manage dependencies, and enable teams More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Anson McCade
Job Title: Agile TeamLead Location: London (2 days hybrid) Start Date: 1st October Clearance: Active SC Clearance Required Contract Type: Outside IR35 Overview: An opportunity has arisen for an Agile TeamLead to join a high-profile project within a central government agency. The successful candidate will play a key role in guiding … agile delivery teams, ensuring best practices, and driving successful outcomes across critical public sector programmes. Key Responsibilities: Lead and support agile teams, facilitating delivery of high-quality services. Act as Scrum Master/Delivery Manager , promoting agile principles and continuous improvement. Build strong relationships with stakeholders across government and public sector organisations. Remove blockers, manage dependencies, and enable teams More ❯
TeamLead, Business Development page is loaded TeamLead, Business Development Apply locations London time type Full time posted on Posted 21 Days Ago job requisition id R7740 Company Description We're - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check … link between the BDR team and senior sales management, overseeing daily team operations, setting performance benchmarks, and facilitating continuous development. Concurrently, the TeamLead maintains an individual BDR quota, actively engaging in prospecting and opportunity generation to exemplify best practices and lead by example. Core Responsibilities Team Leadership & Development Lead … and monitor progress, ensuring BDRs follow effective sales processes and improve conversion rates. Collaborate with sales and marketing leadership to align on and implement outbound strategies for high-quality lead generation and pipeline optimisation. Ensure team members have the necessary tools and resources, communicating goals and addressing concerns. Generate and analyse reports on team performance More ❯
Description Lead individual and group efforts from design to implementation. Responsible for coordinating DevOps activities for a standalone environment. Contribute to applications specifically designed for standalone deployments. Leverage Infrastructure as Code to ensure repeatable deployment of resources. Contribute to the architecture, design, and implementation of the platform (Kubernetes). Provide technical solutions and perform analysis of network and storage More ❯
SOC TeamLead ££85,000 GBP Hybrid WORKING Location: Glasgow, Scotland - United Kingdom Type: Permanent A leading global security services provider is seeking an experienced Security Operations Service Delivery Manager to join its dynamic cyber security team. With thousands of security experts worldwide and deep partnerships with top-tier security technology vendors, the organisation helps clients secure … liaison between clients and internal operational delivery teams, ensuring seamless communication and service excellence. Serve as the key escalation point for clients, managing security incidents from detection to resolution. Lead coordination efforts across Security Operations Centre (SOC), Incident Response, and technical teams during major incidents. Identify impacted systems, users, and business functions, and ensure timely stakeholder communication. Oversee remediation … expectations. Prepare and deliver weekly or monthly service review reports for stakeholders. Support the review and optimisation of service delivery processes, ensuring continuous improvement and implementation of best practices. Lead vulnerability management initiatives: Perform risk-based vulnerability scanning across systems, applications, and networks. Prioritise vulnerabilities by risk level and asset criticality, coordinating remediation with business stakeholders. Manage and maintain More ❯
New Cross, Dyfed, United Kingdom Hybrid / WFH Options
Sky
the reliability, scalability, and security of the production environment. The position may involve being available for on-call duties as part of a scheduled roster. What you'll do Lead and manage a team of DevOps engineers responsible for the development , deployment, and maintenance of infrastructure and automation systems Oversee the design, implementation , and optimization of DevOps … service Implement and manage cost optimization strategies to ensure efficient use of resources and budget control Stay current with industry trends and emerging technologies , incorporating them into the team's projects as appropriate Provide mentorship and professional development opportunities for team members , fostering a culture of continuous learning and improvement Manage team WIP limits … roadmaps, timelines, and resources to ensure successful delivery of multiple projects What you'll bring Experience working on multiple projects as part of a cross- functional team Working with architecture teams to design scalable , fault- tolerant , and cost- efficient solutions Passion for researching and implementing new technologies Experience with mentoring/knowledge-sharing Proven experience in coding with More ❯
the reliability, scalability, and security of the production environment. The position may involve being available for on-call duties as part of a scheduled roster. What you'll do Lead and manage a team of DevOps engineers responsible for the development , deployment, and maintenance of infrastructure and automation systems Oversee the design, implementation , and optimization of DevOps … service Implement and manage cost optimization strategies to ensure efficient use of resources and budget control Stay current with industry trends and emerging technologies , incorporating them into the team's projects as appropriate Provide mentorship and professional development opportunities for team members , fostering a culture of continuous learning and improvement Manage team WIP limits … roadmaps, timelines, and resources to ensure successful delivery of multiple projects What you'll bring Experience working on multiple projects as part of a cross- functional team Working with architecture teams to design scalable , fault- tolerant , and cost- efficient solutions Passion for researching and implementing new technologies Experience with mentoring/knowledge-sharing Proven experience in coding with More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Sky
the reliability, scalability, and security of the production environment. The position may involve being available for on-call duties as part of a scheduled roster. What you'll do Lead and manage a team of DevOps engineers responsible for the development , deployment, and maintenance of infrastructure and automation systems Oversee the design, implementation , and optimization of DevOps … service Implement and manage cost optimization strategies to ensure efficient use of resources and budget control Stay current with industry trends and emerging technologies , incorporating them into the team's projects as appropriate Provide mentorship and professional development opportunities for team members , fostering a culture of continuous learning and improvement Manage team WIP limits … roadmaps, timelines, and resources to ensure successful delivery of multiple projects What you'll bring Experience working on multiple projects as part of a cross- functional team Working with architecture teams to design scalable , fault- tolerant , and cost- efficient solutions Passion for researching and implementing new technologies Experience with mentoring/knowledge-sharing Proven experience in coding with More ❯
Wembley, Middlesex, United Kingdom Hybrid / WFH Options
Sky
the reliability, scalability, and security of the production environment. The position may involve being available for on-call duties as part of a scheduled roster. What you'll do Lead and manage a team of DevOps engineers responsible for the development , deployment, and maintenance of infrastructure and automation systems Oversee the design, implementation , and optimization of DevOps … service Implement and manage cost optimization strategies to ensure efficient use of resources and budget control Stay current with industry trends and emerging technologies , incorporating them into the team's projects as appropriate Provide mentorship and professional development opportunities for team members , fostering a culture of continuous learning and improvement Manage team WIP limits … roadmaps, timelines, and resources to ensure successful delivery of multiple projects What you'll bring Experience working on multiple projects as part of a cross- functional team Working with architecture teams to design scalable , fault- tolerant , and cost- efficient solutions Passion for researching and implementing new technologies Experience with mentoring/knowledge-sharing Proven experience in coding with More ❯
the reliability, scalability, and security of the production environment. The position may involve being available for on-call duties as part of a scheduled roster. What you'll do Lead and manage a team of DevOps engineers responsible for the development , deployment, and maintenance of infrastructure and automation systems Oversee the design, implementation , and optimization of DevOps … service Implement and manage cost optimization strategies to ensure efficient use of resources and budget control Stay current with industry trends and emerging technologies , incorporating them into the team's projects as appropriate Provide mentorship and professional development opportunities for team members , fostering a culture of continuous learning and improvement Manage team WIP limits … roadmaps, timelines, and resources to ensure successful delivery of multiple projects What you'll bring Experience working on multiple projects as part of a cross- functional team Working with architecture teams to design scalable , fault- tolerant , and cost- efficient solutions Passion for researching and implementing new technologies Experience with mentoring/knowledge-sharing Proven experience in coding with More ❯
Romford, Essex, United Kingdom Hybrid / WFH Options
Sky
the reliability, scalability, and security of the production environment. The position may involve being available for on-call duties as part of a scheduled roster. What you'll do Lead and manage a team of DevOps engineers responsible for the development , deployment, and maintenance of infrastructure and automation systems Oversee the design, implementation , and optimization of DevOps … service Implement and manage cost optimization strategies to ensure efficient use of resources and budget control Stay current with industry trends and emerging technologies , incorporating them into the team's projects as appropriate Provide mentorship and professional development opportunities for team members , fostering a culture of continuous learning and improvement Manage team WIP limits … roadmaps, timelines, and resources to ensure successful delivery of multiple projects What you'll bring Experience working on multiple projects as part of a cross- functional team Working with architecture teams to design scalable , fault- tolerant , and cost- efficient solutions Passion for researching and implementing new technologies Experience with mentoring/knowledge-sharing Proven experience in coding with More ❯
Orpington, Kent, United Kingdom Hybrid / WFH Options
Sky
the reliability, scalability, and security of the production environment. The position may involve being available for on-call duties as part of a scheduled roster. What you'll do Lead and manage a team of DevOps engineers responsible for the development , deployment, and maintenance of infrastructure and automation systems Oversee the design, implementation , and optimization of DevOps … service Implement and manage cost optimization strategies to ensure efficient use of resources and budget control Stay current with industry trends and emerging technologies , incorporating them into the team's projects as appropriate Provide mentorship and professional development opportunities for team members , fostering a culture of continuous learning and improvement Manage team WIP limits … roadmaps, timelines, and resources to ensure successful delivery of multiple projects What you'll bring Experience working on multiple projects as part of a cross- functional team Working with architecture teams to design scalable , fault- tolerant , and cost- efficient solutions Passion for researching and implementing new technologies Experience with mentoring/knowledge-sharing Proven experience in coding with More ❯