supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, South Africa, Malaysia& Ireland. The role We are currently searching for a talented and experienced TechnicalAccountManager to join our dynamic and growing UK team. This role will be hybrid basedwithin the London and Milton Keynes areas, though there is an expectation … performance and capacity planning, and then to format and present in a readable report. Regularly hold Service Reviews as a 2-way feedback mechanism on the performance of the Technical Delivery and Commercial Teams vs Customer expectations, backed up with evidence such as SLA statistics and KPIs from the support desk, and Customer insight into their new and upcoming … projects where we can add value. Explain to customers, in both technical detail and in layman's terms, depending on the audience, the implications of changes within their environment, capacity trending and threshold breaches, and identifying and recommending improvements, demonstrating the additional value Ekco provide as a key technology partner Collaboration with business units and stakeholders across the commercial More ❯
ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team TechnicalAccount Managers work cross-functionally to support Stripe's largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to … help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you'll do Responsibilities Provide a Gold Standard Experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly … English Ability to lead complex integration conversations in a highly consultative and proactive manner Familiarity with APIs and able to explain API concepts to Stripe's largest and most technical customers Familiarity with SQL and is comfortable building basic queries and modifying more complex ones Strong technical troubleshooting skills and is comfortable interfacing with technical teams A More ❯
Yardi is seeking individuals who combine a strong technical aptitude with a customer-service mindset to join our Global Solutions Team as Associate TechnicalAccount Managers (ATAMs). Your role as an ATAM will involve providing technical support for a wide range of Yardi's software solutions, which are designed to meet the unique needs of … real estate markets across the globe. You will play a key role in resolving software issues over email and phone and collaborating closely with clients. Your ability to combine technical expertise with a customer-centric approach will be instrumental in fostering strong client relationships and driving their success with Yardi's solutions. What You'll Do: Utilize your problem … have: Knowledge of accounting principles, which will enhance your understanding and ability to address client inquiries related to financial processes. SQL Server and web server knowledge. Previous experience in technical support and application troubleshooting, providing you with a strong foundation for this role. Real Estate runs on Yardi. About Us: Yardi pioneers the property tech industry by seamlessly blending More ❯
London, England, United Kingdom Hybrid / WFH Options
Collinson Group
Key clients include Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. The role: This hands-on role, reporting directly to the Account Director, is pivotal in supporting client relationships while actively participating in the execution and deployment of loyalty marketing campaigns within the Salesforce ecosystem. As an AccountManager … closely with internal teams (Salesforce Consultants, Creative, Data, etc.) to deliver seamless campaign execution within the Salesforce & Collinson ecosystem. Experience , skills and knowledge required: Proven experience (3+ years) in account management and hands-on execution of loyalty marketing campaigns, preferably within the Salesforce ecosystem using SFMC, SFLM, and SF CRM. Strong understanding of marketing automation tools and technologies, with More ❯
Job Description TechnicalAccountManager Brighton | £25-£30K base + £12K–£15K OTE | 4.5-day week (Friday PM off) Tech-savvy? Commercially sharp? Ready for a smarter work-life balance? Hunters’ client, a dynamic IT solutions provider in Brighton, is hiring a TechnicalAccountManager to own client relationships and drive growth across sectors … like engineering, manufacturing, and networking. TechnicalAccountManager What You’ll Do: Manage and grow technical B2B accounts Translate tech needs into tailored business solutions Run the full sales cycle—from discovery to delivery Collaborate with internal teams to ensure success Stay on top of trends to spot upsell opportunities TechnicalAccountManager What You’ll Bring: Experience in technical sales or account management Confidence with IT, engineering, or manufacturing concepts Strong communication and problem-solving skills A background in computing, engineering or similar (degree or equivalent) TechnicalAccountManager What You’ll Get: Up to £30K base + £12K–£15K uncapped commission 4.5-day week – finish More ❯
RFA Greater London, England, United Kingdom TechnicalAccountManager RFA Greater London, England, United Kingdom Get AI-powered advice on this job and more exclusive features. Our ideal candidate will help build and manage existing accounts by striving to understand clients’ overall business requirements and technology needs. The Client Relationship Manager will be required to manage … workloads and prioritize work across the team as well as develop strategy for improving account management and strategic roadmap for clients. Responsibilities: The Client Relationship Manager is responsible for maintaining clients success and responsible for tasks including: Responsible for problem and incident management ensuring that SLA’s are achieved and client expectations are met (or exceeded). Ensure … Able to work under pressure and meet deadlines (willingness to work extra hours when needed). Be the point of contact when handling escalation requests. Qualifications: Experience within a technicalaccountmanager position Good understanding of Technology required (cloud, storage, infrastructure, and desktop). Must have project management experience including cost management and basic accounting calculations. Able More ❯
and reach customers worldwide. Our mission is to provide merchants with the support and resources they need to succeed in the competitive e-commerce landscape. Role Overview As a TechnicalAccountManager, you will be the technical advocate for our merchants, ensuring seamless platform adoption and maximizing the value of SHOPLINE’s ecosystem. You’ll combine … technical problem-solving with strategic account management to deliver exceptional merchant experiences. Key Responsibilities Act as the primary technical contact for merchants, coordinating with SHOPLINE teams to resolve complex issues and optimize platform performance. Scope merchant requirements and recommend tailored SHOPLINE solutions (e.g., API integrations, custom workflows, third-party tools). Develop and manage technical resources … subject matter expert on SHOPLINE’s platform, including updates, APIs, and ecosystem tools. Proactively monitor merchant health metrics, identifying risks and opportunities for growth. Qualifications 5+ years in a technical client-facing role (e.g., TechnicalAccount Management, Solutions Engineering, SaaS Support). Proficiency in e-commerce technologies (e.g., APIs, HTML/CSS, payment gateways) and familiarity with More ❯
streams and audience engagement. We are passionate about empowering digital publishers to succeed in an ever-evolving media landscape. Position Summary: PubX is seeking a dynamic and results-driven TechnicalAccountManager with 2+ years of experience within a TAM role to join our growing team. In this role, you will be responsible for managing and expanding … their commercial goals. You will work closely with publishers to understand their business needs, providing a first point of call for QA, resolutions, and revenue growth. Reports To: Lead, TechnicalAccount Management Location: Fully Remote, accessible to London Seniority: Junior/Mid Package: Competitive Salary (based on experience and impact); Stock Options; Tech Covered; 35 days vacation; Global … Team Meet-Ups Key Responsibilities: Account Onboarding: Serve as the primary point of contact for a portfolio of new clients. Owning the onboarding process of new clients which includes configuring page and GAM setup Ensuring client support, satisfaction and positive performance Business Development: Developing a strong understanding of the Pubx Tech Proactively identifying opportunities of growth across a vast More ❯
Would you like to join the leading global provider of network security solutions to help strategic accounts optimize their customer experience? At Fortinet, we are looking for a TechnicalAccountManager to build a long-term trusted relationship by operating as the primary technical advisor for key enterprise customers. As a TechnicalAccountManager, you will develop a deep understanding of the customer business/technical needs that will be used to provide technical support solutions tailored to their needs and challenges. Your proactive guidance will help keep the customers' mission-critical environments healthy by identifying potential issues before they become problems and improving the overall customer experience via best practices … and technical recommendations that will optimize their return on investment. If you are keen on helping customers achieve their strategic objectives while working on cutting-edge security products, then come and join our team. Key Responsibilities: Develop a deep understanding of the customer business/technical needs to provide technical information, guidance, and support. Become a trusted More ❯
Would you like to join the leading global provider of network security solutions to help strategic accounts optimize their customer experience? At Fortinet, we are looking for a TechnicalAccountManager to build a long-term trusted relationship by operating as the primary technical advisor for key enterprise customers. As a TechnicalAccountManager, you will develop a deep understanding of the customer business and technical needs that will be used to provide technical support solutions tailored to their needs and challenges. Your proactive guidance will help keep the customers' mission-critical environments healthy by identifying potential issues before they become problems and improving the overall customer experience via best practices … and technical recommendations that will optimize their return on investment. If you are keen on helping customers achieve their strategic objectives while working on cutting-edge security products, then come and join our team. Key Responsibilities: Develop a deep understanding of the customer business/technical needs to provide technical information, guidance, and support. Become a trusted More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Wex Europe
TECHNICALACCOUNT SERVICE MANAGER/LONDON/HYBRID 2 DAYS PER WEEK IN THE OFFICE/£39,000 - £41,000/PLUS BENEFITS Exciting new opportunity for a TechnicalAccount Service Manager to plan and oversee enterprise-level support and service activities for company products and services for a designated client or group of … packages. Are you a strategic problem-solver with a passion for technology and building strong client partnerships? Do you thrive in a dynamic environment where you can leverage your technical expertise to drive client success and foster growth? If so, we invite you to bring your talents and ambition to our global team. Whats on offer? Highly Competitive salary … leading pension scheme 25 days holiday plus bank holidays- with the opportunity to purchase additional holidays Life assurance Income protection Discount & Perks platform Employee wellbeing Key Responsibilities of the TechnicalAccount Service Manager: Technical Issue Resolution: Serve as the primary technical point of contact for daily operational requests and critical incidents. Develop and maintain comprehensive More ❯
Are you an experienced and dynamic TechnicalAccountManager with significant Technical, business and operational expertise? We are seeking a TechnicalAccountManager to manage partner launch milestones, technical requirements gathering, driving engagement between our Telecom and Mobile OEM partners and various Amazon teams to launch and grow distribution of Amazon subscription … business, Engineering and product teams to deliver scalable product solutions at a global level, have excellent program and project management skills and be proficient in translating business requirements into technical requirements. Roadmap prioritization, milestone management and a strong will to deliver results are critical skills for this role. To be successful in this role, you will need to be … will work with accounts across Japan and Asia Pacific. Key job responsibilities Manages assigned enterprise accounts including major business partners with significant impact. Responsible for managing day-to-day Technical, operational and project launch related activities (Technical Project kick-off, Solution design, HLD closure, Amazon systems onboarding, milestone tracking, wholesale subscription and preload application delivery support, data tracking More ❯
London, England, United Kingdom Hybrid / WFH Options
Pioneering People
Social network you want to login/join with: Exciting new opportunity for a TechnicalAccount Service Manager to plan and oversee enterprise-level support and service activities for company products and services for a designated client or group of clients. You will ensure quality service and operational performance within the parameters of program and delivery standards … packages. Are you a strategic problem-solver with a passion for technology and building strong client partnerships? Do you thrive in a dynamic environment where you can leverage your technical expertise to drive client success and foster growth? If so, we invite you to bring your talents and ambition to our global team. What’s on offer? Highly Competitive … the London Bridge office) Industry leading pension scheme 25 days holiday plus bank holidays- with the opportunity to purchase additional holidays Life assurance Income protection Key Responsibilities of the TechnicalAccount Service Manager: Technical Issue Resolution: Serve as the primary technical point of contact for daily operational requests and critical incidents. Develop and maintain comprehensive More ❯
TechnicalAccountManager Leeds (office-based with client visits) £28,000 – £35,000 (depending on experience) Full-time | Permanent You've done your time on the helpdesk. You know your way around Office 365, backups, AD, virtual machines, and networks. But you're tired of being stuck behind tickets. You want to use your knowledge to actually … in what you're delivering. You'll be good at this if: You've worked in an MSP or busy IT department before. You're confident talking to non-technical people about technical problems. You understand what “value” looks like to a client, not just what tools they use. You're organised, calm under pressure, and follow through … you say you'll do. You'll be doing things like: Helping clients figure out what they need (even when they're not sure themselves). Acting as their technical sounding board and go-to contact. Working with the helpdesk to make sure issues get resolved properly and not just closed. Advising on upgrades, improvements and potential risks. Keeping More ❯
London, England, United Kingdom Hybrid / WFH Options
BASE Media Cloud Limited
Role: TechnicalAccountManager Contract: Full-time Location: US East Coast (New York area) Position Overview: base is a leading provider of cloud-based media production workflows and asset management solutions. We empower creative advertising agencies, media production companies, and post-production studios with cutting-edge technology to streamline their production pipelines. With a strong global presence … we are expanding our footprint in the US and seeking a TechnicalAccountManager (TAM) based in the New York area to drive client success and business growth. As a TechnicalAccountManager (TAM), you will be responsible for managing relationships with key clients, ensuring seamless integration of our solutions into their workflows, and … providing expert technical guidance. This role requires a deep understanding of media production technology, excellent problem-solving skills, and a customer-first mindset. You will act as the primary technical liaison between our clients and internal teams, ensuring successful deployment and ongoing support of our solutions. Key Responsibilities: Serve as the main point of contact for assigned clients More ❯
Social network you want to login/join with: ? London, UK | ? Full-time | ? Senior-Level I'm hiring for a TechnicalAccountManager on behalf of a high-growth SaaS company building a next-generation observability platform. Their technology helps engineering teams monitor, analyse, and act on their logs, metrics, traces, and security data — improving performance and … cutting observability spend. This is a senior, customer-facing technical role ideal for someone with a background in cloud infrastructure, observability tools, and DevOps. You’ll play a key role in onboarding, supporting, and expanding relationships with enterprise customers — from hands-on implementation to strategic advisory. ? What You’ll Be Doing: Own the technical onboarding journey for new … and engineering teams to understand requirements and deliver high-impact observability solutions. Troubleshoot complex infrastructure issues (Kubernetes, Docker, pipelines, etc.) and advise on best practices. Act as a trusted technical advisor , providing guidance on implementation, optimisation, and long-term success. Partner with sales and customer success teams on renewals, expansions, and QBRs. What You Bring: Strong hands-on experience More ❯
Customer Success, TechnicalAccountManager Customer Success, TechnicalAccountManager 6 days ago Be among the first 25 applicants Looking to make a real impact in the fast-growing world of identity security? Join Veza, the company transforming how organizations manage access through our innovative Intelligent Access platform. Bring your talents to Veza and … help us shape the future of the industry. A TechnicalAccountManager (TAM) serves as a strategic technical advisor, bridging the gap between a customer's business objectives and the capabilities of a Veza platform. They achieve this by crafting and implementing success and adoption plans that directly align with customer goals, ultimately driving tangible value … and outcomes. Leveraging their technical expertise and relationship management skills, TAMs will guide customers in maximizing the platform's potential, ensuring they unlock its full value and fostering growth for both the customer and the company. Responsibilities Technical Advisory and Platform Adoption: Provide expert technical guidance and support to customers, ensuring the successful onboarding and leading adoption More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
IDHL Group
About The Role Your role as SEO TechnicalAccountManager: Proactively manage a portfolio of client's online marketing campaigns. Interpret client needs and requirements to ensure content, creative, and outreach campaigns are delivered effectively. Develop and maintain strong client relationships. Collaborate with other SEO departments to develop overall strategies. Manage client expectations proactively and promote clear … communication, including reporting. Monitor campaign performance, analyze data, and make recommendations for improvements. Adjust campaigns in response to search engine and algorithm updates. Coordinate with sales account managers to ensure unified client management. What we'd like you to bring to the role: Proven experience managing multiple successful SEO campaigns. Excellent organizational, analytical, and attention to detail skills. Strong … to build rapport at all levels. Ability to produce comprehensive reports and communications. Confidence to participate in meetings with senior management. Advanced skills in Excel or similar spreadsheet software. Technical understanding of website architecture. Experience with website management, building, or blogging. About Us We're IDHL. With over 20 years of experience, we are experts in digital marketing, website More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
IDHL Group
About The Role Your role as SEO TechnicalAccountManager: Proactively manage a portfolio of client's online marketing campaigns. Interpret client needs and requirements to ensure content, creative, and outreach campaigns are delivered effectively. Develop and maintain strong client relationships. Collaborate with other SEO departments to develop overall strategies. Manage client expectations proactively and promote clear … communication, including reporting. Monitor campaign performance, analyze data, and make recommendations for improvements. Adjust campaigns in response to search engine and algorithm updates. Coordinate with sales account managers to ensure unified client management. What we'd like you to bring to the role: Proven experience managing multiple successful SEO campaigns. Excellent organizational, analytical, and attention to detail skills. Strong … to build rapport at all levels. Ability to produce comprehensive reports and communications. Confidence to participate in meetings with senior management. Advanced skills in Excel or similar spreadsheet software. Technical understanding of website architecture. Experience with website management, building, or blogging. About Us We're IDHL. With over 20 years of experience, we are experts in digital marketing, website More ❯
TechnicalAccountManager II, Microsegmentation United Kingdom (Remote) Job Description We are Guardicore. Are you excited to work with innovative security products? Do you enjoy working with innovative solutions and helping enterprise customers to achieve their desired outcomes? Join Guardicore (now Akamai Enterprise Security Group) With our cutting-edge technology, we're changing the way organisations manage … the platform. Join Guardicore Customer Success team! The Customer Success team is responsible for understanding customer requirements, driving adoption, and ensuring ongoing satisfaction. The team consists of motivated senior technical experts with a great social repertoire. This team leads large deployment processes, while communicating at different levels. As a TechnicalAccountManager, you will be responsible … transitions etc. of the Guardicore platform. Providing best practice guidance by recommending policies and features to configure and use. Aggregating support issues and work them out with Guardicore's technical teams and the customer. Raising product related issues that should be looked at by Guardicore's Product team. Do what you love To be successful in this role you More ❯
As a TechnicalAccountManager in our Support function, you will thrive in technical support and troubleshooting roles. In addition to mastering product deployments and customer enablement, you'll work closely with our customer-facing teams to maximize customer value and drive retention rates. You'll develop deep product expertise, advising customers on best practices and … ensuring they achieve maximum value. If you excel at both technical problem-solving and building strong customer relationships, this role offers an exciting blend of responsibilities and a direct impact on business growth. Requirements About You You're a tech-savvy professional who loves solving complex technical problems and identifying opportunities to enhance the customer experience. You're … confident in cloud deployments and have a strong understanding of DevSecOps principles. You communicate effectively with both technical and non-technical stakeholders. You excel at collaboration, forging partnerships with developers, product managers, customer success, and sales. You adapt quickly, moving from deep technical discussions to strategic sales conversations. Additional Attributes Customer-centric mindset: You ensure customers are More ❯
Team Description Pendo's TechnicalAccount Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. TechnicalAccount Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers … as a strategic and technical expert in leveraging Pendo to accomplish their business objectives. Partnering with the TechnicalAccount Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion. Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful. Role Responsibilities Own … the Pendo product to deliver customer outcomes Impact ROI for assigned customers Showcase the value of Pendo You will be an internal advocate Qualifications 2+ years of technology implementation, technical consulting or dedicated technical support 4+ years in a customer-facing technical role, preferably with a SaaS B2B company Demonstrated ability to independently manage customer relationships and More ❯
Pendo's TechnicalAccount Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. TechnicalAccount Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers as a … strategic and technical expert in leveraging Pendo to accomplish their business objectives. Partnering with the TechnicalAccount Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion. Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful. Role Responsibilities Own a book … the Pendo product to deliver customer outcomes Impact ROI for assigned customers Showcase the value of Pendo You will be an internal advocate Qualifications 2+ years of technology implementation, technical consulting or dedicated technical support 4+ years in a customer-facing technical role, preferably with a SaaS B2B company Demonstrated ability to independently manage customer relationships and More ❯
strategic sectors of Digital Trust, Cyber Security and Business Innovation. Main tasks As part of the Camerfirma's SaaS Sales Team, develops, builds and maintains relationships with key customers' technical decision makers and influencers: architects, technical specialists, legal etc Clearly contribute to the attainment of quarterly and annual assigned SaaS and Service revenue and margin targets in a … defined territory Cultivate and foster a superior class partner team across the internal aligned businesses, including Field Account Managers, Partner Development Managers, Remote Sales, Inside Sales, Professional Services Department, Business Operations, Marketing and Support In close collaboration with the Partners' Development Team, work with key partners to align Camerfirma's SaaS execution strategy with their go to market model … Build trust and strategic relationships with key customers' technical stakeholders by understanding their technical challenges and top priorities As a core component of the Camerfirma's SaaS and Services Sales Team, actively participate in qualifying opportunities regarding customers' technical requirements, competition and decision-making processes The TAM is the key individual in Carmerfirma who makes sure proposed More ❯
Job Description How You'll Make an Impact We're seeking a highly motivated TechnicalAccountManager (Mid-Market - Accelerate) to play a pivotal role working on Epsilon's Mid-Market Product Accelerate. This is a technical client-facing role in a team that's shaping the future of digital marketing.As a key member of our … EMEA Accelerate team, you'll become the regional expert on our suite of innovative products-supporting clients, driving onboarding excellence, and collaborating across technical and commercial teams to deliver tailored solutions. This is a hybrid role based in our London office. (2/3 days per week). What You'll Achieve Develop in-depth knowledge of Accelerate products. … will be the "go-to" person in EMEA. Build strong and positive relationships with internal teams and customers within the EMEA region. Support on client calls, client demos and technical support. Collaborate closely directly with Technical and Product teams to deliver the best tailored solution for our client's problems. Work on multiple projects simultaneously and prioritise workload More ❯