26 to 27 of 27 Technical Support Analyst Jobs

for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯

and IT experience supporting multiple environments. You will be part of a close knit team working from our office near Braintree, responding to customer support enquiries by phone and email. Using the ticket system to keep on top of tickets, response and resolution SLA’s and ensure we deliver … exceptional support services. We predominantly use the following technologies • Microsoft Server 2016 and above • Microsoft 365 Cloud • Azure • Dell infrastructure • Hyper-V • ESET antivirus • Datto • VoIP If you are looking to take the next step in your career at a supportive, fast paced managed service provider then apply today More ❯