Oldham, Greater Manchester, North West, United Kingdom
THE RECRUITMENT FIX LIMITED
Our customer is an established award winning global manufacturing company operating from prestigious premises in Oldham. On their behalf we are looking for a TechnicalSupportEngineer whose main objective will be to maintain the quality and efficiency of their processes, products, and systems across their busy … site. Reporting to the Technical Manager the purpose of the role is to provide a reliable and trustworthy Technicalsupport to Customers,Distributors,Sales teams and internal teams on all technical aspects relating to materials and their application s. KEY RESPONSIBILITIES: TechnicalSupportEngineer will have technical expertise to provide; Product data,product selection advice, best practice application and process techniques. Support New product Development projects, working with production teams, suppliers and completing application testing as required. New supplier Qualification testing in cooperation with group Purchasing Teams and Technical Teams. more »
TechnicalSupportEngineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking TechnicalSupportEngineer Duties for this … position will include :- Providing technicalsupport/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature for product documentation Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual more »
currently seeking a confident and responsible person to join our clients team in Bristol BS15. The primary role will be to work alongside the TechnicalSupportEngineer to create costings, drawings, BOMs and production routes for the manufacture of technical brush strip products, and provide technicalsupport to ensure all customers or potential customers have a satisfactory experience when dealing with the Company. We are looking for a dedicated individual who can contribute to the success of the Technical Sales team, ensuring excellent customer service whilst maintaining high-quality standards. If you embody … flexi days per month Free Parking Private Health Care cash plan Job Description: Convert customer enquiries into manufacturing routes using company software Provide technicalsupport services including product costing, route planning, master production details and product drawings; Estimate the cost of producing the product to allow Sales to more »
M365 TechnicalSupportEngineer Location: Hertfordshire Salary: £33,000 The TechnicalSupportEngineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to our clients. The consultant must be comfortable working in a dynamic … service (SaaS). Strong problem-solving skills and ability to work well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert … or similar credentials are highly preferred. Previous experience as a 1st & Second line engineer Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may involve diagnosing problems, providing step-by-step instructions, or more »
Doncaster, Yorkshire, United Kingdom Hybrid / WFH Options
Unipart Rail
Supplier Technical Product SupportEngineer Salary: Up to £37,000 (depending on experience) Location: Doncaster Contract: Permanent We are looking for a TechnicalSupportEngineer (Supplier facing)to join our Engineering team based at our Head Office site in Doncaster. Hybrid working is in … place for this role. Reporting into the Principal TechnicalSupportEngineer you will ensure that customer product... APCT1_UKTJ more »
Unit 3 Bedford Business Centre, Mile Road, England
C P AUTOMATION LTD
CP Automation Ltd have an exciting opportunity for two TechnicalSupportEngineer Apprentices to join their team in Bedford. The successful applicants will be working alongside a team of experienced and highly trained engineers, who provide customers with both in-house and on-site product servicing. Role … rapidly identify faults and component failures, providing you with excellent learning scenarios throughout your apprenticeship. CP Automation Ltd in Bedford are looking for two TechnicalSupportEngineer Apprentices to join their team. During your role, you will be trained and expected to complete a number of tasks … including: Develop and review quotes for potential sales to ensure products meet customer needs. Respond to customer requests for technical information regarding company products and their application, acting as the technical expert for the product. Provide assistance to the sales team and application engineers to address and resolve more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Experis UK
TechnicalSupportEngineer – Belfast We are on the lookout for a TechnicalSupportEngineer to join a Global Tech Organisations in their Customer Success Team to work alongside their Technical Experts to support clients and offer an amazing experience. Technical experience … is focused around Sharepoint , Teams or O365. This teams focused is offering excellent customer service . Experience: Technical Customer Experience SharePoint Microsoft Teams External Customer Facing Experience Time Management - Able to handle backlog. Contract Details: PAYE Contract 18 Months Contract Hybrid Working Please apply for immediate consideration. more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Microlise
TechnicalSupportEngineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Our Support Services team play a pivotal role within the Microlise Group … speedy and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a TechnicalSupport Engineer, to support the Service Desk team with exceptional customer service and technical knowledge, whilst providing expert first line support to our … customers. This is a great opportunity for someone looking to get into the world of technical customer support. We are invested in developing our people, and with our swarm approach to resolving incidents, you will get the chance to learn new technologies and skills to drive your career forward. more »
Great Opportunity My client is looking for an experienced and ambitious Technicalsupportengineer to join my clients IT team. As a Technicalengineer , you will be responsible for providing technicalsupport and troubleshooting assistance to clients. Key skills- Previous knowledge of the … Telecoms and/or the IT industry in previous technicalsupport roles Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems Knowledge of Microsoft cloud solutions including 365 Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and … VPN technologies Experience with diagnosing and resolving technical issues Strong communication skills both verbal and written in a B2B environment including being well versed in Microsoft Office products A passion for customer service excellence High level of organisation, interpersonal skills, multi-tasking and attention to detail Enthusiasm on being more »
The Onsite TechnicalSupportEngineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word … processing, electronic mail, and operating systems. Provide on-site technicalsupport to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure as requested. Able to troubleshoot mobile devices (setup … +4 years of related IT experience in an enterprise or server based environment. Must have 3+ years of recent systems maintenance and end user technicalsupport experience. Financial services industry and MSP experience preferred. Excellent desktop and server troubleshooting skills. Strong hands-on experience in Windows Server, MS more »
Reporting directly to the IT Support Manager, the TechnicalSupportEngineer is responsible for delivering onsite and remote technicalsupport to internal and external corporate stakeholders. You would be engaged in call logging, detailed analysis, diagnosis, and effective resolution of IT incidents while overseeing … fully committed to ISO27001, while also striving to offer our stakeholders a premium customer service experience with every interaction. Role Duties Join a cohesive support team, acting as a unified point of contact to offer first and second line technical assistance through Phone, Email, Portal, On-Site, and … what we say." Rigorously follow the escalation process to promptly notify senior IT management of any pressing issues. Provide On-Call & Out-of-hours support as necessary. Maintain a commitment to the highest ethical and professional standards in every interaction, ensuring quality in alignment with our company's core more »
Role: SupportEngineer Level 3 – Azure Start Date: ASAP – 18 month PAYE contract, likely to be extended Location: Remote Daily Schedule: 9am-6pm (potential weekend work every 4-5 weeks) A large global organisation are looking to expand their Azure AI Customer Support team. Their goal is … client works at the forefront of innovation, ensuring smooth operation and optimization of AI solutions for a diverse range of client needs. As a TechnicalSupportEngineer for Azure AI, your role is pivotal in the successful implementation and maintenance of our clients' AI initiatives. You will … be the technical lighthouse, guiding users through the Azure AI landscape, ensuring they are able to make the most of our powerful suite of solutions. With your deep understanding of AI, cloud computing, networking, security and privacy, you will solve complex issues, deliver personalized solutions, and provide world-class more »
TechnicalSupportEngineer Our IT systems are an essential supporting service for the wider business that the Head of IT is responsible for delivering with the support of the IT Systems Engineer, IT Network Administrator and Dynamics Analyst. Core services are being moved to Microsoft … Digital Transformation implementing Microsoft Dynamics. This role is highly visible across all internal areas of the business, as well as interacting with external parties. Support the delivery of effective day to day operational IT and communications services across the organisation. Key Accountabilities Day to day fault analysis and troubleshooting … new hardware Network patching Determining requirements for joiners and completing the full new user set up, including user induction. Closing down leaver accounts Providing technicalsupport to ESPUG staff in the use of their computers, mobile devices and installed software Logging and responding to IT support requests more »
Gloucester, Gloucestershire, South West, United Kingdom
SER (Staffing) Ltd
I am looking for a TechnicalSupportEngineer who will be essential in ensuring that the company operates in the correct manner with future progression into more senior roles available for the right candidate. My client is a well-established telecommunications company based in the Gloucestershire area … and deal with markets such as Military, Government, Transport and Utilities and are looking to add a TechnicalSupportEngineer to enhance an already strong and capable team. Based in Gloucestershire £33,000-£44,000 basic salary dependant on experience 20 days plus bank holidays and birthday more »
TechnicalSupportEngineer Up to 35k Central London A specialist technology company is on the market for an ambitious 2nd Line/Mac SupportEngineer for their growing team. This is an exciting opportunity to work with a diverse clientele, from Non-Profits to Public … Sector organisations and international clients. This person will be responsible for the implementation, configuration, maintenance, and support of existing mac and windows environments. The right person will enjoy adapting to changing technology and staying at the forefront of leading IT systems and solutions. On offer is the opportunity to … Workspace, Azure, Okta, and the full range of Jamf products are on offer. Knowledge/experience required: Minimum of 1 year experience in a Support role, supporting end users Strong troubleshooting skills to including logging of issues and root cause analysis Understanding of current macOS, Jamf, iOS A high more »
head-on. It’s these qualities that have earned us recognition as an award-winning company within our industry. The role The role of TechnicalSupportEngineer at GIS presents an exciting opportunity for a skilled individual to join our Customer Support team based in North … Cambridge. As a Technical Customer SupportEngineer, you will be technically hands-on, ensuring the delivery of top-notch assistance to our global customers on our full range of products. You will play a pivotal role in handling technical queries, providing in-house and remote customer … GIS knowledge base to deliver consistent, high-quality answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related more »
Network Engineer (Telecoms) Liverpool (Office-based) £40,000 to £50,000 DOE Are you a Telecoms engineer who is looking to develop your skills and work in a role that offers progression to Senior & Management positions? On offer is an excellent opportunity for a Network Engineer with … world, they are now looking to grow their UK team and have ambitious growth plans in place. In this role you will provide remote support to field engineers on their installations and liaise with customers to resolve their technical issues. You will also play an important role in … IP network design & troubleshooting and carry out repair & maintenance duties. You will also provide support on software upgrades. The ideal candidate will have experience carrying out technicalsupport duties in a Telecoms role. They will have knowledge of the products of leading Telecoms companies, such as Nokia more »
2nd Line TechnicalSupport | Belfast (Hybrid) | 18 Month Contract | £30,000 Equivalent Salary Experis recruitment have partnered with a Global Tech Giant to recruit multiple Technical 2nd Line Support Engineers in a customer-facing role. The successful candidate will be responsible for the strategy, design, and … to-end customer experience for our client. This is part of an exciting journey for our client who are looking to build a new support function out of their Belfast office. Our client sees support engineers as a frontline technical resource for their customers, you will be … expected to deliver exceptional customer service whilst also taking the opportunity to up-skill yourself technically and personally. Key Responsibilities: Responsible for the customer support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams. Identify cases that require more »
2nd Line SupportEngineer - Microsoft Gold Partner! Company Overview: A rapidly expanding Microsoft Gold Partner, are looking for a Technical 2nd Line SupportEngineer to join their East Sussex-based team. They specialise in providing Cloud Services to Small-to-Medium sized enterprises across the … UK and are looking to expand into the European market shortly. Responsibilities: Provide technicalsupport across a variety of technologies. Offer guidance, manage internal IT systems, and assist with proposals. Participate in IT project implementations and maintain performance targets. Record support calls, monitor queues, and conduct scheduled more »
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
83zero Limited
Company Overview Our client is the market leader in Print Management software and they're growing their TechnicalSupport team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting and going above and beyond for customers … diverse working environment Tailored career development plan Position Overview… You will join a team of passionate trouble-shooters who love to take on complex technical issues, share knowledge with peers and go above and beyond for customers! Our client's customer base has a wide range of technical ability and you will be responsible for solving escalated technical issues from our associate team and taking on some of our most complex and tricky technical cases. There is no technical ceiling on this position as you will deal with a variety technical cases, facing more »
We are looking for a TechnicalSupportEngineer for a well-established company in the North Tyneside area. You will have excellent communication and customer service skills, a technical mindset, ideally technical qualifications, and have held a similar role in the past. You can expect … to take calls for assistant from product installers, talk them through the insall and offer general support on calls or video links. Role Being an informative first point of contact for all customer queries; should they be product issues, installation queries, training requests. Supporting key stakeholders in the business … with ideas and support from customer feedback. Requirements Ideally having held a technicalsupport role Have excellent communication skills, able to explain complex systems Strong problem solving skills, transparency and willing to go the extra mile. Please apply with your CV via the apply button. more »
Newcastle, Staffordshire, West Midlands, United Kingdom
GivEnergy Ltd
Senior TechnicalSupport Specialist/Engineer (Energy Storage Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday Friday, with shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a … Do you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! Were looking for a Senior TechnicalSupport Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business … who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you more »
Harrow, London, United Kingdom Hybrid / WFH Options
83zero Limited
83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking TechnicalSupportEngineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're … looking for individuals from a technical background, who have pre-sales experience or are interested in breaking into a full Technical Pre-Sales role. Your Responsibilities Providing technical presales support by telephone, email and online assistance . Working on projects, performing scoping, sizing and planning on … technical requirements. Attending joint onsite/remote meetings and conference calls to help with technical queries. Performing online training, demonstrations and webinars. Creating and running hands-on technical workshops, attending exhibitions and regional conferences. Assisting with the completion of tenders. Evaluating, testing and performing competitive analysis of more »
This unique MSP company in Worthing is looking for a strong 2nd Line Techncial Support Advisor to join their team. This position will cross into 2nd Line tasks and full training and mentoring is offered. This role has become available due to the business securing a large new client … have the ambition to be field based in the future, this business will prepare you for having the skills to also go out and support clients with technical issues at other businesses. If you want to progress by learning new skills and progressing on the support desk … such as flexible working arrangements to enhance your work life balance, learning opportunities and a supportive environment. Some of the main duties as a TechnicalSupport include: Answering the phone or deal with incoming emails, with a calm and Customer service focused approach. Manage tickets assigned to you more »
HA3, Kingsbury, Greater London, United Kingdom Hybrid / WFH Options
Eireann Recruitment Services Ltd
CLOUD 365 SUPPORTENGINEER HARROW SALARY UP TO £65,000 DEPENDING ON EXPERIENCE Our client, a Sunday Times ‘Best Company to Work for’, now require a Cloud 365 SupportEngineer to join their team. Our client currently run systems in the Cloud (365) and On-prem … based in Harrow with some flexibility to work from home. Travelling to other offices and operational sites is also part of this role. IT Support - Windows 365 Administrator Ensuring the operational health of the 365 Suite Applications including security, availability, performance, interoperability, and reliability. Troubleshoot various Office 365 issues … reports, site and system usage, growth reports, and manage site collection quota settings. Develop future strategies for Office 365 products and services. Administer and support Office 365 and MS Exchange policies Administer and support system backup and disaster recovery processes. On-prem and Cloud Infrastructure Management including virtual more »