/WAN environments. Install, configure, and troubleshoot workstation hardware and software (Windows, Mac, AWS). Manage user authentication systems such as Windows Active Directory and MFA. Administer and support videoconferencing applications (e.g., Teams). Deploy, image, and replace devices during lifecycle refreshes. 3) Helpdesk and Asset Management Manage the helpdesk queue, ensuring timely routing and resolution of tickets. Provide support More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
Senior Onsite IT Technician Location: Newcastle Competetive Salary Working hours: Mon Fri, 40 hours per week (available to work outside core hours) The Senior Onsite IT Technician is responsible for provide advanced onsite and remote technical support to VIP users. More ❯
Senior Onsite IT Technician Location: Newcastle Competetive Salary Working hours: Mon Fri, 40 hours per week (available to work outside core hours) The Senior Onsite IT Technician is responsible for provide advanced onsite and remote technical support to VIP users. More ❯
Birmingham, West Midlands, England, United Kingdom
Reed
role involves working as part of the Customer Service Centre (CSC), operating on a 24/7 shift rota. The successful candidate will handle correspondence via email, telephone, and video conference, ensuring all requests are logged, categorised, prioritised, and escalated appropriately. Day-to-day of the role: Communicate effectively with customers and third parties via telephone, email, and video … with a service management framework (ITIL beneficial). Intermediate working knowledge of Microsoft Office Applications, Microsoft Operations Systems, and Microsoft Active Directory. Basic working knowledge of Cisco VoIP and VideoConferencing systems. To apply for this Service Desk Analyst position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this More ❯
and escalate to global teams or ISPs as needed. Administer and support Google Workspace, Microsoft Active Directory, Exchange Online, SharePoint, and Teams. Set up and maintain AV equipment and videoconferencing systems (Lark, Teams) in meeting rooms. Manage software licensing, patching, and endpoint security. Develop scripts (e.g., PowerShell, Python) to automate repetitive tasks and streamline IT processes. Identify … deployment), familiar with information security standards like ISO 27001, and capable of implementing account password policies, data backup, and other compliance requirements. Ability to debug and maintain AV equipment (videoconferencing systems) and collaboration tools (Lark, Teams Rooms). Proficiency in at least one scripting language (PowerShell/Python) to develop automated scripts for repetitive tasks such as More ❯
program is to support, operate, and maintain the Distributed Continuity Integrated Network - Top Secret Enterprise Services (DCIN-TS ES) which is a DoD-provided, TS/SCI, integrated voice, video, and data, global communications network that facilitates collaboration among senior leaders and key staff. The Lone Wolf program boasts a professional workforce comprised of specialists throughout the Information Technology … the organization, focusing on scalability, security, and optimal performance to ensure long-term effectiveness and adaptability to evolving business requirements Install and set up unified communications systems, encompassing VoIP, videoconferencing, instant messaging, and collaborative platforms, to ensure seamless integration and efficient functionality across the organization Monitor and manage the performance and stability of unified communications infrastructure, proactively … VoIP gateways and demonstrate a strong understanding of Cisco IOS 12.X/15.X command syntax Must be able to troubleshoot end-to-end performance issues associated with voice and video conferences involving IP and ISDN networks. Must be able to work a 40-hour work week, normally Monday through Friday Ability to work overtime during critical peaks and be More ❯
Department of Justice. The program provides a range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance, managed print services, ITSM, Active Directory services, and videoconferencing, among others. The types of work a candidate for these positions should expect to perform include but aren't limited to the following: • Deskside support for any More ❯
supporting several customers. The program provides a range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance, managed print services, ITSM, Active Directory services, and videoconferencing, among others. The types of work a candidate for these positions should expect to perform include but aren't limited to the following: • Deskside support for any More ❯
Monitor network traffic, bandwidth usage, and performance metrics, identifying and resolving bottlenecks. Automate network configurations and management tasks using scripting tools (Python, Ansible, Terraform). Optimize VoIP, QoS, and videoconferencing solutions for high-performance communication. Lead incident response efforts for major network outages, security breaches, or performance issues. Troubleshoot complex Layer 2/3 network issues and More ❯
Department of Justice. The program provides a range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance, managed print services, ITSM, Active Directory services, and videoconferencing, among others. The types of work a candidate for these positions should expect to perform include but aren't limited to the following: • Deskside support for any More ❯
and access rights across various systems and applications, adhering to security policies and best practices. Audio/Visual (AV) Support: Provide support for meeting room AV equipment, including projectors, videoconferencing systems, and audio setups, ensuring smooth and effective presentations and meetings. Retail store & pop-up store support: Provide ad hoc support for physical spaces in different locations More ❯
Service Legal Agreements. • Provide desk-side technical support including troubleshooting hardware and software issues. • Coordinate the day-to-day operational IT activities including new hire set up, audio and video conference presentations, office moves, departures. • Collaborate with local office management and tier III technology management on projects such as infrastructure/network upgrades, power outages, office expansions and relocations More ❯
Zachary Piper Solutions is seeking a Video Teleconferencing Engineer to join a Federal Program in Albuquerque, NM . The VTC Engineer will be responsible for researching, evaluating, designing, deploying, and promoting new Collaboration platforms. Responsibilities of the Video Teleconferencing Engineer include: Provide expert technical guidance in the oversight and operation of information systems, ensuring optimal performance and reliability. … Design, develop, and implement secure and scalable Video Teleconferencing (VTC) network systems to support enterprise-wide communication needs. Deliver comprehensive support for NNSA's enterprise VTC requirements across all in-scope networks, ensuring seamless videoconferencing capabilities for end-users. Manage the full lifecycle of VideoConferencing Services, including planning, assessment, implementation, training, and ongoing … John A. Gordon Albuquerque Complex, Nevada Site Office, Sandia Site Office, and other designated field offices as directed by the Contracting Officer's Representative (COR). Qualifications for the Video Teleconferencing Engineer include: Bachelor's degree preferred; equivalent experience may be considered in place of formal education Over 5 years of relevant experience in IT systems, network engineering, or More ❯
MANTECH seeks a motivated, career and customer-oriented Video Systems Programmer to join our team in Springfield, VA. This position will relocate to Herndon, VA in 2026. In this role, you will be responsible for programming, testing and support of complex Audio/Video (A/V) systems in a variety of customer environments. The successful candidate will … to: Read and interpret A/V systems drawings and specifications. Develop code for integrating systems including, but not limited to, Extron, HP/Poly and Cisco. Collaborate with video engineering team to ensure programmed solutions meet customer expectations. Responsible for organizing, maintaining, and archiving all project-related code, graphic touch panel layouts and programs. Complete training programs from … of experience, or a combination of education and work experience equivalent to 13+ or more years. Familiarity with Digital Signal Processing (DSP) design and configuration. Experience with control systems, videoconferencing, switching hardware, audio DSP setup and calibration. Strong customer service, organizational, communication, and written skills due to variety of groups to be working with, such as co-workers, management, and More ❯
Overview): We are on the search for a UC Engineer to join our team in Clarksburg, WV. This role provides mid level engineering support for enterprise-wide audio/video and unified communications platforms within a zero trust framework. Responsibilities span from deploying and configuring technologies to routine system maintenance and troubleshooting across both classified and unclassified systems. What … Your Day-To-Day Looks Like (Position Responsibilities): Design, deploy, and configure UC technologies including VoIP, videoconferencing (VTC), instant messaging, presence systems, and streaming endpoints. Maintain and troubleshoot UC infrastructure-IP phones, session border controllers, video endpoints, gateways, routers, switches, and virtualization platforms Monitor performance and security: Implement QoS, conduct system health assessments, apply patches, perform … Windows/Linux server environments. Proven ability in UC system monitoring, performance tuning, capacity planning, and applying security patches. Effective troubleshooting and analytical skills for network and voice/video infrastructure. Excellent verbal and written communication skills; experience preparing technical documentation and user/training guides. Ability to collaborate effectively with cyber, network, systems, and vendor teams. More ❯
Communication Support Unit (CSU) tasks associated with the delivery of communication products and services into the Federal Government Client enterprise. The ideal candidate will have practical experience voice and video systems and implementing connections between voice and video media. Responsibilities: - Engineers, implements, and maintains complex communication solutions and maintains complex communication solutions - Provide expert level Tier 3/… troubleshooting support focused on all enterprise integrated Unified Communications, voice, video, and A/V capabilities on all enterprise enclaves. - Works with remote users to successfully configure and maintain connections with existing videoconferencing equipment. - Assure system security focus. - Resolves OS installation, system patching, and STIG implementation issues. - Resolves other complex system level engineering challenges as required. … Proactively addresses operations, performance, and security issues. Job Requirements: - Active Top Secret Clearance, with ability to obtain SCI. - Three (3) years of experience working with voice and video systems and implementing connections between voice and video media. - One (1) year of experience engineering, deploying, and maintaining complex system configurations based on Microsoft and Cisco infrastructures. - Must also have More ❯
systems in various shapes and sizes (Windows, Macs, Linux endpoints, physical and virtual) A SaaS-heavy corporate environment that favours flexibility and agility over legacy on-premise technologies Cloud video-conferencing and phone systems Various storage technologies including object storage, file share systems, and cloud-based platforms such as Sharepoint Customer facing experience, internal and/or external … Qualifications and Experience: Server administration - Windows and Linux Public cloud (particularly AWS, Azure beneficial too) Scripting/programming (Powershell, Python, Bash, etc.) Mobile device management controls (MDM/MAM) Video conference and phone systems Desktop support across multiple operating systems - Windows, Mac and Linux White glove, high-touch user support Windows and Active Directory administration Email system administration and More ❯
systems in various shapes and sizes (Windows, Macs, Linux endpoints, physical and virtual) A SaaS-heavy corporate environment that favours flexibility and agility over legacy on-premise technologies Cloud video-conferencing and phone systems Various storage technologies including object storage, file share systems, and cloud-based platforms such as Sharepoint Customer facing experience, internal and/or external … Qualifications and Experience: Server administration - Windows and Linux Public cloud (particularly AWS, Azure beneficial too) Scripting/programming (Powershell, Python, Bash, etc.) Mobile device management controls (MDM/MAM) Video conference and phone systems Desktop support across multiple operating systems - Windows, Mac and Linux White glove, high-touch user support Windows and Active Directory administration Email system administration and More ❯
and oversees the project design or construction effort, to include but not limited to risk management, security, and safety compliance, etc. Attends meetings (on-site/off-site or videoconferencing) and provides official project status reports per the frequency required (daily, weekly, bi-weekly, etc.). Assembles a high-performance integrated project team when required, to include More ❯
office. POSITION OVERVIEW Primary responsibilities include providing white glove service to all users of the Conference Centre. Our Conference Centre is used for high-level, fast-paced meetings, depositions, video conferences and small to large-scale events. The candidate must know their craft and instil confidence by remaining calm in high-pressure situations while focusing on the task at … guidelines that affect technology usage and support requirements Microphone mixers/digital sound processors Microphones types and pickup patterns Strong understanding of display resolutions Strong understanding of the different video connector types Ability to read AV drawings and signal flow Understating of the different video playback formats Understanding of Audio signal levels (mic, line, speaker) Remotely assist with … desktop video conference applications Strong troubleshooting skills; troubleshooting desktop Webcams, microphones, and speaker issues Participates in overtime on an as needed basis. May be required to travel to international offices OTHER FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary. Delete if not applicable.) Test with external sites prior to meeting (ideally in the More ❯
office. POSITION OVERVIEW Primary responsibilities include providing white glove service to all users of the Conference Centre. Our Conference Centre is used for high-level, fast-paced meetings, depositions, video conferences and small to large-scale events. The candidate must know their craft and instil confidence by remaining calm in high-pressure situations while focusing on the task at … guidelines that affect technology usage and support requirements Microphone mixers/digital sound processors Microphones types and pickup patterns Strong understanding of display resolutions Strong understanding of the different video connector types Ability to read AV drawings and signal flow Understating of the different video playback formats Understanding of Audio signal levels (mic, line, speaker) Remotely assist with … desktop video conference applications Strong troubleshooting skills; troubleshooting desktop Webcams, microphones, and speaker issues Participates in overtime on an as needed basis. May be required to travel to international offices OTHER FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary. Delete if not applicable.) Test with external sites prior to meeting (ideally in the More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Context Recruitment Limited
line IT teams * Install, update, maintain, and support various software packages and hardware * Perform Active Directory administration and deploy software via Endpoint Manager * Support SIP/VOIP telephony and video conference systems * Configure and support iOS/Android mobile devices and 4G/5G dongles * Assist with IT projects and maintain technical documentation Qualifications and Skills: * Microsoft certifications (desired More ❯
Arlington, Virginia, United States Hybrid / WFH Options
Sawdey Solution Services Inc
skills. Position Location: Arlington, Virginia (On-Site) Telework/Work-from-Home Authorized: When Authorized/Hybrid About the Role: Additional Responsibilities Include, but are not Limited To: Audio video (AV) technician is responsible for USD (A&S) Executive Conference Room/Facility. Responsible for maintenance, setup, takedown and occasionally operation of electronic video equipment. Additional duties may … judgement, creativity, flexibility, and confidence. Must have the ability to multi-task across multiple projects o Experience within DoD and other federal agencies. Must be highly proficient in using Video Conference Room Equipment and the Microsoft Office Suite to include Word, Excel, and PowerPoint. Must have excellent analytical and problem-solving skills. Must have outstanding English writing skills and More ❯
involves supporting AV and IT systems across a variety of client sites, including offices, meeting spaces, and hybrid collaboration environments. Key Responsibilities: Install, configure, and support AV systems including videoconferencing, display screens, control panels, and audio systems Troubleshoot AV and IT-related issues onsite and remotely Maintain and support collaboration technologies such as Microsoft Teams Rooms, Zoom … activities accurately Provide high-quality client support with a focus on efficiency and professionalism Key Technologies: Crestron, Extron, QSC, and Poly systems Microsoft Teams Rooms and Zoom Rooms Cisco videoconferencing solutions Digital signage, large-format displays, and AV-over-IP systems Networking fundamentals (IP addressing, VLANs, PoE switches) Windows OS and Microsoft 365 (basic troubleshooting) Required Skills More ❯
standards Familiarity with end to end design solutions to include integration, installation, implementation, troubleshooting and maintenance experiences. Works on prioritized/assigned features for ongoing sprints Proficient with Voice, Video and WebEx technologies Education & Experience Up to 4 years of experience with voice video and Cisco Webex platform on and off premise Experience with a Cisco Cloud Collaboration … Microsoft Teams experience is a plus Knowledge/Skills Specific technical knowledge in the following areas: Cisco Cloud Collaboration Technologies: Hybrid Calendar WebEx App formerly known as " WebEx Teams " VideoConferencing (Cisco TelePresence) Room OS 11 Cloud Calling Control Hub Administration Site Service Administration Jabber VoIP Protocols such as SIP, MGCP and SCCP Video Devices i.e., Cisco … Pro Microsoft Exchange/Active Directory/Outlook/Teams Analytical skills and technical knowledge to take on service problems of moderate to high complexity Able to decipher VoIP, Video and Webex topologies Scripting and automation are a plus Rates depend on experience and client requirements Job Information Job Reference: JO-16 Salary: £370 - £375.00 per day + Hybrid More ❯