User Computing team in London. This is a highly technical, multi-disciplined, desktop-focused role where the team is responsible for escalations from the Service Desk (1st Line Support), VideoConferencing Equipment, Printers, and dealing with a wide range of software (approximately 400 applications packaged) and hardware-related issues. You will work closely with 3rd line teams, creating … and clear communication with end users throughout the resolution process Perform trend analysis to identify recurring issues, driving continuous improvement through actionable insights and recommendations Experience Required Knowledge of VideoConferencing technology (e.g., Cisco Codec, Touch-10, Room Kit) Working knowledge of VDI (VMware Horizon View, vSphere) would be beneficial In-depth experience in the End User Computing More ❯
our wired & WiFi Local Area Network services both internally & externally provided, and our Physical Infrastructure field services. Voice - ownership of our digital, analogue and IPT Voice & Unified Comms services. Video - ownership of our Videoconferencing services, procedural video services including pre-recorded evidence. Hybrid Cloud - ownership of our Azure hosting offer, on-premise hosting, testing and … panel will review your application against the Person Specification above. Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference. This will include a short, in time exercise, using pseudo code at the start, details of which will be released once invited to interview. Should we receive a More ❯
and oversees the project design or construction effort, to include but not limited to risk management, security, and safety compliance, etc. • Attends meetings (on-site/off-site or videoconferencing) and provides official project status reports per the frequency required (daily, weekly, bi-weekly, etc.). • Assembles a high-performance integrated project team when required, to include More ❯
down furniture, staging materials, and A/V equipment. • Provide on-site technical support during meetings and events, including: Audio/Visual (A/V) equipment setup and troubleshooting Videoconferencing (Zoom, Microsoft Teams, etc.) Presentation and connectivity support • Act as a liaison between event organizers and internal departments including IT, Facilities, and Catering. • Monitor event progress and More ❯
Technical Training, Certification(s) or AA/AS Degree, or the equivalent combination. • Required Experience: 5+ years of related experience Understanding of desktop computers, thin clients, servers, VoIP phones, videoconferencing, cabling standards, installation, systems administration, testing equipment, and ITIL best practices Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment: CompTIA More ❯
Job Duties and Responsibilities: Main Responsibilities: • Provide hardware/software support - installation, update, configure, troubleshoot• Provide support for all IT equipment - servers, PCs, printers, scanners, laptops, switches, routers, PDAs, videoconferencing and projection systems, and external peripherals• Ensure applications and hardware meet end user requirements• Support CAC (common access card) deployment and card readers, middleware and PKI certs More ❯
position who do not meet the aforementioned conditions. Basic proficiency in current and future Microsoft Office and Windows versions. Basic knowledge of Active Directory, Exchange, LDAP, and audio/videoconferencing systems. Basic troubleshooting and remote user support skills. Some experience in problem analysis and solution identification. Other Requirements: Must be able to pass federal background investigation and More ❯
position who do not meet the aforementioned conditions. Basic proficiency in current and future Microsoft Office and Windows versions. Basic knowledge of Active Directory, Exchange, LDAP, and audio/videoconferencing systems. Basic troubleshooting and remote user support skills. Some experience in problem analysis and solution identification. Other Requirements: Must be able to pass federal background investigation and More ❯
Birmingham Business Park, Birmingham, West Midlands, England, United Kingdom
Reed
in this role: Existing DV Security Clearance is essential. Strong customer service skills, including a positive attitude and excellent telephone manner. Ability to communicate effectively via telephone, email, and video conference. Proficiency in logging and categorizing incidents, service requests, problems, changes, and knowledge within an ITSM tool. Ability to handle enquiries, complaints, and escalations professionally. Analytical skills to follow More ❯
Birmingham Business Park, Birmingham, West Midlands, England, United Kingdom
Reed
in this role: Existing DV Security Clearance is essential. Strong customer service skills, including a positive attitude and excellent telephone manner. Ability to communicate effectively via telephone, email, and video conference. Proficiency in logging and categorizing incidents, service requests, problems, changes, and knowledge within an ITSM tool. Ability to handle enquiries, complaints, and escalations professionally. Analytical skills to follow More ❯
provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust. Position Overview The Senior Media/Video Technician Level II will be responsible for maintenance, setup, takedown and occasionally operation of electronic video equipment for the Office of the Undersecretary of Defense for Acquisition and … Sustainment (OUSD(A&S . Essential Job Function Audio video (AV) technicians responsible for USD (A&S) Executive Conference Room/Facility. Responsible for maintenance, setup, takedown and occasionally operation of electronic video equipment. Additional duties may be assigned, as required within the context of these duties to support USD (A&S) Senior Leadership Conference Schedules Minimum Qualifications … planning, programming, forecasting, correspondence, security, and facilities with the Department of Defense (DoD). Must have experience within DoD and other federal agencies. Must be highly proficient in using Video Conference Room Equipment and the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Must have excellent analytical and problem-solving skills. Must have outstanding English writing skills and More ❯
provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust. Position Overview The Senior Media/Video Technician Level II will be responsible for maintenance, setup, takedown and occasionally operation of electronic video equipment for the Office of the Undersecretary of Defense for Acquisition and … Sustainment (OUSD(A&S . Essential Job Function Audio video (AV) technicians responsible for USD (A&S) Executive Conference Room/Facility. Responsible for maintenance, setup, takedown and occasionally operation of electronic video equipment. Additional duties may be assigned, as required within the context of these duties to support USD (A&S) Senior Leadership Conference Schedules Minimum Qualifications … planning, programming, forecasting, correspondence, security, and facilities with the Department of Defense (DoD). Must have experience within DoD and other federal agencies. Must be highly proficient in using Video Conference Room Equipment and the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Must have excellent analytical and problem-solving skills. Must have outstanding English writing skills and More ❯
Chantilly, Virginia, United States Hybrid / WFH Options
Noblis
focuses on the setup, maintenance, and troubleshooting of audiovisual (AV) and IT systems essential for secure meetings and briefings. The ideal candidate will have expertise in conference room technology, videoconferencing platforms, and IT support within a classified environment. Job Responsibilities: Oversee the setup, configuration, and maintenance of AV and IT systems in NRO conference rooms. Analyze, diagnose … and resolve hardware, software, and networking issues affecting secure conferencing environments. Ensure video teleconferencing (VTC) systems comply with security protocols and operational requirements. Provide technical support and training to personnel on AV systems, videoconferencing tools, and presentation equipment. Conduct inspections and upgrades on AV and IT infrastructure to maintain optimal performance and compliance with security … Intelligence Polygraph Bachelor's degree in Information Technology, Computer Science, Communications, or related field preferred. Additional four years of experience in lieu of a degree. Hands-on experience with videoconferencing platforms (e.g., Zoom, Microsoft Teams, Webex), AV systems, and networking fundamentals. Knowledge of VTC systems, AV integration, secure networking principles, and troubleshooting methodologies. Junior-Level Bachelor's More ❯
Responsibilities & Qualifications RESPONSIBILITIES Responsible to ensure Adherence to and performance all Cross-Functional Services requirements relevant to the Unified Communications Services and other areas; Telephony, videoconferencing and collaboration Oversee team leads of each communications areas; Telephony; Videoconferencing; and Collaboration and their activities which include:. Configure and Maintain all Software, Equipment and facilities infrastructure … Communications Team Lead to join our team supporting the Federal Deposit Insurance Corporation (FDIC) in Arlington, VA. Unified Communication services include online collaboration as well as voice communication and video systems. In general, these areas can be grouped into four main services: voice telephony, videoconferencing, audio conferencing, and collaboration. You will oversee a team of More ❯
work in offices located in Alexandria, VA., or Herndon, VA. This engineer will be responsible for configuring, managing, monitoring, and maintaining government Command and Control (C2) conference rooms and video-teleconferencing endpoints. The UC engineer will be part of a maintenance team responsible for the installation, configuration, optimization, and testing of network, video, and phones services used on … a government network. Peraton has served as the prime contractor for the network contract since its inception in 1984. We provide executive-level government leaders with reliable security voice, video, and fax communications anytime, anywhere, in any environment for day-to-today crisis management. We provide a secure, worldwide, high-performance communications network comprised of real-time interactive applications … network, software, and security solutions. The Senior Unified Communications Engineer is responsible for but not limited to: Tier II phone support of reported customer incidents supporting network conference room video systems, desktop video systems, videoconferencing systems, video gateways, and video control systems. Provide End User support, to include in-room and external network More ❯
Unified Communications systems, including Cisco Unified Communications Manager (CUCM), Cisco Unity, and Telepresence Management Server. Act as a senior escalation point, resolving complex UC issues such as voice and video challenges and call routing conflicts. Oversee the management of UC endpoints, including Cisco VoIP phones and videoconferencing systems. Plan and execute large-scale system upgrades, migrations More ❯
solutions. At GoldenTech, we invest in our people, their careers, and the missions they serve. Position Overview GoldenTech is seeking a Senior VTC Engineer with expert-level knowledge of video teleconferencing (VTC) and audiovisual (AV) systems. The ideal candidate will be Cisco CCNA certified and experienced in the design, integration, and support of enterprise-level VTC systems. This position … will serve as the Subject Matter Expert (SME) for all videoconferencing operations at Ft. Bragg, NC, and will lead a team supporting high-visibility, mission-critical communications infrastructure. Key Responsibilities Lead daily VTC team briefings and oversee operations readiness. Serve as SME for VTC design, integration, and support of conference rooms and AV environments. Provide technical leadership More ❯
team to support and manage the responsibilities of the successful completion of all tasks in assigned projects. The primary responsibilities of our Systems Technicians are to maintain computers, voice, video, network, and server hardware equipment used to support IT services. They also provide installation maintenance and troubleshooting support of information systems applications and related peripheral hardware. Our technician is … YOU'LL NEED TO SUCCEED: • Education: Technical Training, Certification(s) or Degree • Required Technical Skills: 1+ years of related experience Understanding of desktop computers, thin clients, servers, VoIP phones, videoconferencing, cabling standards, installation, systems administration, testing equipment, and ITIL best practices Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment: CompTIA More ❯
Horsforth, Leeds, West Yorkshire, England, United Kingdom
TPP (The Phoenix Partnership)
Anti-virus software & Mobile Device Management• Firewall/Switch management - Configuration, patching and upgrading• Administering Microsoft Active Directory, Exchange Server & Office 365 • Achieving recognised Cyber Security accreditation• Management of videoconferencing • Management of enterprise level phone system• Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage and storage systems including network troubleshooting• Continuously More ❯
Anti-virus software & Mobile Device Management Firewall/Switch management - Configuration, patching and upgrading Administering Microsoft Active Directory, Exchange Server & Office 365 Achieving recognised Cyber Security accreditation Management of videoconferencing Management of enterprise level phone system Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage and storage systems including network troubleshooting Continuously More ❯
of the Trusts Communication Systems whether physical or virtual, ensuring unscheduled downtime is kept to a minimum. This includes all of the Trusts multiple Communication systems including VoIP, DECT, VideoConferencing, Netcall Liberty Suite, Emergency cascading tools Person Specification QUALIFICATIONS & TRAINING Essential Educated to degree level in a suitable or appropriate professional qualification Substantial working experience in a More ❯
senior leadership in a fast-paced environment is required Experience in managing complex calendars and travel arrangements is essential Technical Skills: Expert proficiency in Microsoft Office Suite Experience with videoconferencing platforms (e.g., Microsoft Teams, Zoom, Google Meet) Strong internet research skills Required Skills & Competencies: Proven ability to thrive in a demanding role requiring resilience, adaptability, and a More ❯
SENIOR MEDIA/VIDEO TECHNICIANS LEVEL II Must be highly proficient in using Video Conference Room Equipment and the Microsoft Office Suite to include Word, Excel, and PowerPoint. Must have excellent analytical and problem-solving skills. Must have outstanding English writing skills and the ability to quickly deliver quality written products in constrained time periods. Must have strong More ❯
resolved/escalated promptly. Providing desk-side technical support including troubleshooting hardware and software issues. Coordinating day-to-day operational IT activities including new hire set up, audio and video conference presentations, and office moves. Collaborating with office/IT management on projects such as infrastructure/network upgrades, power outages, office expansions and relocations, and AV implementations. Participating More ❯
City of London, London, United Kingdom Hybrid / WFH Options
US Law Support
resolved/escalated promptly. Providing desk-side technical support including troubleshooting hardware and software issues. Coordinating day-to-day operational IT activities including new hire set up, audio and video conference presentations, and office moves. Collaborating with office/IT management on projects such as infrastructure/network upgrades, power outages, office expansions and relocations, and AV implementations. Participating More ❯