two years’ experience in a support desk or IT role. Strong knowledge of Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD). Solid understanding of networking (LAN, WAN, VLAN, WiFi, IPsec, VPN). Experience with onsite and offsite backup solutions, including cloud storage. Knowledge and hands-on experience with Windows Server technologies (Active Directory, DHCP, DNS, Group Policy, Print Management More ❯
to work under pressure and manage own time on a busy helpdesk Strong knowledge of Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD) Good Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN) Experience with onsite/offsite backup products and storage (including cloud storage) Knowledge and experience of Windows Servers (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync More ❯
and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and estate management via Intune Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience Software Defined Networking (Cisco, Meraki, Versa) Key Responsibilities: API Management Datawarehouse (Azure Storage Accounts and DataLake concepts) Virtualisation (Azure Virtual Machines) On prem More ❯
Role: 2nd Line IT Support Location: Gillingham Salary: £35,000 We are seeking a skilled and motivated 2nd Line IT Support Engineer to join our dynamic and growing IT team. This is a hands-on technical role that involves providing More ❯
platforms, and unified communications, and who thrives in a collaborative, service-driven environment. Key Responsibilities: Manage and support the firm's infrastructure: servers, storage, firewalls, WAN/LAN, Wi-Fi, internet, and unified communications. Administer and monitor systems including Windows Server, Azure, Entra ID, Intune, VMWare, VXRail, Rubrik, Commvault , and more. Conduct vulnerability analysis and manage patching using More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving 3rd Line Incidents. Troubleshooting Networking Incidents - SD-WAN, Wi-Fi, Aruba, Cisco, Networking. ITIL Framework - aligning to the ITIL Framework - SLAs, Incident & Raising IT Change Requests etc. Skills Experience Required: 3rd Line IT Support - must have strong 3rd … Allowance + Company Pension + Employee Assistance Programme (EAP) and Occupational Health Support + Holiday Purchase Scheme + Employee Discount Platform. Keywords: 3rd Line IT Support, Aruba, Cisco, Wi-Fi, Enterprise IT Support, 3rd Line IT Support, Microsoft, Office 365, Active, Azure Active Directory, MCM, Print Services, Entra, InTune, AutoPilot, IDP, Identity Provider Platform, SD-Wan, LAN, Networking More ❯
Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving 3rd Line Incidents. Troubleshooting Networking Incidents - SD-WAN, Wi-Fi, Aruba, Cisco, Networking. ITIL Framework - aligning to the ITIL Framework - SLAs, Incident & Raising IT Change Requests etc. Skills Experience Required: 3rd Line IT Support - must have strong 3rd … Allowance + Company Pension + Employee Assistance Programme (EAP) and Occupational Health Support + Holiday Purchase Scheme + Employee Discount Platform. Keywords: 3rd Line IT Support, Aruba, Cisco, Wi-Fi, Enterprise IT Support, 3rd Line IT Support, Microsoft, Office 365, Active, Azure Active Directory, MCM, Print Services, Entra, InTune, AutoPilot, IDP, Identity Provider Platform, SD-Wan, LAN, Networking More ❯
Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving 3rd Line Incidents. Troubleshooting Networking Incidents - SD-WAN, Wi-Fi, Aruba, Cisco, Networking. ITIL Framework - aligning to the ITIL Framework - SLAs, Incident & Raising IT Change Requests etc Skills Experience Required: 3rd Line IT Support - must have strong 3rd … Allowance + Company Pension + Employee Assistance Programme (EAP) and Occupational Health Support + Holiday Purchase Scheme + Employee Discount Platform. Keywords: 3rd Line IT Support, Aruba, Cisco, Wi-Fi, Enterprise IT Support, 3rd Line IT Support, Microsoft, Office 365, Active, Azure Active Directory, MCM, Print Services, Entra, InTune, AutoPilot, IDP, Identity Provider Platform, SD-Wan, LAN, Networking More ❯
issues related to Microsoft Windows operating systems and the Microsoft 365 Suite (Outlook, Teams, SharePoint, OneDrive, OneNote). • Apply network fundamentals (TCP/IP, DNS, VPN, firewalls, proxies, Wi-Fi, VoIP, 802.1x protocol) to troubleshoot and resolve network-related issues. • Drive continuous improvement initiatives within the IT Service Management (ITSM) framework. • Collaborate with cross-functional teams to ensure … Workspace, and Microsoft Virtual Desktop. • Proficiency in PowerShell, command-line tools, and scripting in Windows environments. • Solid understanding of network fundamentals (TCP/IP, DNS, VPN, firewalls, proxies, Wi-Fi, VoIP, 802.1x protocol). • Expertise in troubleshooting MS Windows operating systems and the MS 365 Suite. • Excellent vendor management and stakeholder engagement skills. • Strong problem-solving abilities and More ❯
printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot infrastructure components including networks, NAS servers, CCTV, and Wi-Fi systems. Ensure adherence to IT policies, security protocols, and data protection regulations. Review and contribute to cybersecurity reports, training completion tracking, and incident response documentation. Set up, manage More ❯
printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot infrastructure components including networks, NAS servers, CCTV, and Wi-Fi systems. Ensure adherence to IT policies, security protocols, and data protection regulations. Review and contribute to cybersecurity reports, training completion tracking, and incident response documentation. Set up, manage More ❯
printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot infrastructure components including networks, NAS servers, CCTV, and Wi-Fi systems. Ensure adherence to IT policies, security protocols, and data protection regulations. Review and contribute to cybersecurity reports, training completion tracking, and incident response documentation. Set up, manage More ❯
Azure Administrator - CCNA - MCSA/MCSE - ITIL Foundation V3+ - AWS - Sentinel - Logic Apps - API Mgmt. gateways - Intune and Autopilot - Application Proxies - Data management Gateways - Microsoft Data Protection Manager - Wi-Fi - Meraki - Palo Alto Firewalls, Global Protect VPN and Cortex XDR - Fortinet Firewalls, FortiManager, FortiAnalyzer - Fibre channel SAN Knowledge, i.e. zoning - Zscaler or other software VPN and web filtering More ❯
security policies, manage app deployment, and oversee lost device tracking. Integrate macOS systems into Active Directory or other identity management platforms. Manage network settings and troubleshoot connectivity issues (Wi-Fi, VPN, LAN/WAN). Support file servers (e.g., Synology), NAS, or cloud file systems. Implement cybersecurity measures including encryption, antivirus, and firewalls. Conduct regular audits of security More ❯
Encryption - IPsec VPN, MACSec, configuring site-to-site VPN on routers and firewalls. Switching and L3 - HSRP, VRRP, GBLP, NTP, STP, RSTP, QoS, CoS, SVI, VLAN’s, ACL’s. WiFi – Cisco Meraki and Cisco Wireless LAN controllers with Lightweight APs. Firewalls – Cisco ASA/FirePOWER, Conversion from ASA code to Firepower, Checkpoint, Fortigate, ACL’s, CSM/FMC. Job purpose … to have a good knowledge of the tools used within the network, such as CMC for Riverbed, CSM for Cisco ASA, Voyager and CheckPoint Manager for CheckPoint, CPI for WiFi, ISE for NAC and future deployment of technology, such as TrustSec, RSA tools, Solarwinds Orion, Cisco ACS and Infoblox etc. A strong knowledge of WireShark is also required. Qualifications/ More ❯
Encryption - IPsec VPN, MACSec, configuring site-to-site VPN on routers and firewalls. Switching and L3 - HSRP, VRRP, GBLP, NTP, STP, RSTP, QoS, CoS, SVI, VLAN’s, ACL’s. WiFi – Cisco Meraki and Cisco Wireless LAN controllers with Lightweight APs. Firewalls – Cisco ASA/FirePOWER, Conversion from ASA code to Firepower, Checkpoint, Fortigate, ACL’s, CSM/FMC. Job purpose … to have a good knowledge of the tools used within the network, such as CMC for Riverbed, CSM for Cisco ASA, Voyager and CheckPoint Manager for CheckPoint, CPI for WiFi, ISE for NAC and future deployment of technology, such as TrustSec, RSA tools, Solarwinds Orion, Cisco ACS and Infoblox etc. A strong knowledge of WireShark is also required. Qualifications/ More ❯
and support of Microsoft 365 services (Intune, Sharepoint, AAD, Exchange, Teams) Experienced with Windows 10/11, Microsoft Office Experience configuring and troubleshooting networks - TCP/IP, Switches, Routers, WiFi, LAN/WAN/VLANs - predominately Ubiquiti but support other brands too Experience troubleshooting hardware, software and Microsoft 365 systems Experience in Powershell scripting would be a plus Experience in More ❯
Windows Server Experience (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync) Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Basic Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN) Experience with onsite/offsite backup products and storage (including cloud storage) Excellent customer service skills A full driving licence (access to a vehicle is not required, but More ❯
Windows Server Experience (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync) Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Basic Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN) Experience with onsite/offsite backup products and storage (including cloud storage) Excellent customer service skills A full driving licence (access to a vehicle is not required, but More ❯
Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Omega Resource Group
3rd Line Support Engineer • In-depth knowledge of general networking & SD-WAN systems. • Hands-on experience with network switching (Aruba/Cisco), routing and firewalls (Fortinet). • Complex Aruba WiFi Infrastructure, including management software such as Clearpass. • Detailed understanding of core IT infrastructure products. • Practical & detailed knowledge of Microsoft AD, MCM, Print Services, Entra, InTune, AutoPilot & other similar Microsoft tools. More ❯
3rd Line Support Engineer • In-depth knowledge of general networking & SD-WAN systems. • Hands-on experience with network switching (Aruba/Cisco), routing and firewalls (Fortinet). • Complex Aruba WiFi Infrastructure, including management software such as Clearpass. • Detailed understanding of core IT infrastructure products. • Practical & detailed knowledge of Microsoft AD, MCM, Print Services, Entra, InTune, AutoPilot & other similar Microsoft tools. More ❯
Rhodesia, Nottinghamshire, United Kingdom Hybrid / WFH Options
Omega Resource Group
3rd Line Support Engineer • In-depth knowledge of general networking & SD-WAN systems. • Hands-on experience with network switching (Aruba/Cisco), routing and firewalls (Fortinet). • Complex Aruba WiFi Infrastructure, including management software such as Clearpass. • Detailed understanding of core IT infrastructure products. • Practical & detailed knowledge of Microsoft AD, MCM, Print Services, Entra, InTune, AutoPilot & other similar Microsoft tools. More ❯
South Yorkshire, Carlton, Barnsley, United Kingdom Hybrid / WFH Options
Omega Resource Group
3rd Line Support Engineer • In-depth knowledge of general networking & SD-WAN systems. • Hands-on experience with network switching (Aruba/Cisco), routing and firewalls (Fortinet). • Complex Aruba WiFi Infrastructure, including management software such as Clearpass. • Detailed understanding of core IT infrastructure products. • Practical & detailed knowledge of Microsoft AD, MCM, Print Services, Entra, InTune, AutoPilot & other similar Microsoft tools. More ❯
Employment Type: Permanent
Salary: £48000 - £55000/annum Car Allowance + Bonus
