Entra ID, Intune, and Sharepoint. Respond promptly to tickets, email, and phone queries to ensure timely resolution of IT issues. Diagnose and troubleshoot hardware and software issues on Windows laptops, Apple Macbooks, and mobiles. Perform security-related tasks such as onboarding and offboarding users and preparing laptops for new employees. Supporting enterprise tools such Salesforce, Slack and Jamf. … part of a team. A commitment to following best practices and contributing to process improvements. Qualifications Basic understanding of Microsoft 365, Entra ID, Intune, and SharePoint. Familiarity with Windows10/11, Apple macOS, and mobile devices. Exposure to endpoint management (e.g. MDM), Active Directory, and Office 365 Security & Compliance. Awareness of network devices (e.g. switches More ❯
ML5, Coatbridge, North Lanarkshire, Lanarkshire, United Kingdom
BrightSkye
necessary. • Assist with onboarding and offboarding processes, including setting up hardware and accounts. • Contribute to IT documentation and knowledge base development. Knowledge, Skills & Experience: Essential: • Good understanding of Windows10/11 operating systems. • Familiarity with Office 365 and common desktop applications. • Basic understanding of network concepts such as DNS, DHCP, and IP addressing. • Proficient in More ❯
for a Workspace Analyst to join our team in Glasgow! Team Purpose: The team provides 3rd line Endpoint Management for multiple international customers, focused on the areas of: Windows endpoint and mobile device management: update and software deployment, configuration management and operating system deployment. MS Intune product family management: maintenance and upgrading of Microsoft Configuration Manager (MCM), management … delivering 3rd line technical support. This support includes incident resolution, request fulfilment and change implementation for our global customers. Primary Responsibilities Manage and support customer environments built with Windows client Operating systems, Active Directory Group Policy, Microsoft Defender and the Microsoft Intune product family (Microsoft Configuration Manager/Intune) with patching, software deployment, compliance and configuration policies. Respond … At least 3 years of experience working in a customer support team on the relevant technologies and products. Possess excellent troubleshooting and logical reasoning skills. Thorough knowledge of Windows10/11 and endpoint related technologies (e.g. Microsoft Defender, Active Directory Group Policies, Active Directory, Microsoft Office suite, desktop/laptop technologies). Thorough knowledge of More ❯
to deactivation, including licensing assignments, group membership modifications, and access control, using Active Directory and Microsoft Entra ID Managing device deployment, security, and lifecycle using Microsoft Intune and Windows Autopilot, including zero-touch enrolment Adhering to pre-defined service management processes while addressing incidents Setup of laptops, mobile phones, printers and other devices for new starters and colleagues. … and United Kingdom. Essential Skills and Experience 3-5 years' experiencewith IP networking, managed switches, wireless access points, and firewall technologies would be highly advantageous for this position. Windows10/11 configuration and support. A solid understanding of the Microsoft Suite, including Microsoft 365, covering essential applications like Outlook, Teams, Word, Excel, PowerPoint, OneDrive, and More ❯
Background of the IT Support Analyst: Proven IT Support experience (2nd Line) in a law firm or wider professional services environment Strong working knowledge of Microsoft technologies including Windows10, Office suite, Exchange, Active Directory, and mobile device management. Exposure to tools like Citrix, iManage, Mimecast or Workshare is advantageous but not essential. Clear communicator who … escalate where needed. Is this role for you? At Meraki, we love recruitment and love words. Is this you Rory wants: IT Support, 2nd Line, IT Service Desk, Windows10, Office More ❯
relevant details where appropriate To carry out any other reasonable duties as requested by manager Candidate Profile Experience of OS and application deployment Strong technical support capability covering Windows10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience) Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast Patch Management Service Desk More ❯
Role : Infrastructure Manager - Windows 11 Location: Edinburgh, UK Experience Required: 8+ years Role Summary: We are looking for a skilled Infrastructure Manager with a strong focus on Windows 11 environment management to lead and support infrastructure initiatives, including desktop and server administration, system upgrades, and application migrations. The ideal candidate will be well-versed in Windows Administration , Active Directory , SCCM , and have experience in Windows 11 rollout and support . Key Responsibilities: Manage and maintain enterprise-wide Windows infrastructure with a focus on Windows 11 rollout and lifecycle support . Oversee Windows Active Directory and Group Policy management. Utilize SCCM for deployment, patching, inventory, and OS … management. Lead or support application migration projects, including pre- and post-migration validation. Ensure endpoint compliance, performance, and security for Windows 11 devices. Develop and maintain infrastructure documentation and technical standards. Collaborate with cross-functional teams including security, support, and operations. Troubleshoot and resolve complex technical issues in end-user environments. Provide leadership in desktop transformation initiatives and More ❯
DUNDEE HOUSE, MILLENNIUM WAY, CHESTERFIELD, England
ADDOOCO IT LTD
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. You will gain a More ❯
East Kilbride, Glasgow, Lanarkshire, Scotland, United Kingdom
The Huntsmith Limited
company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Hardware support on Lenovo devices - Active Directory - Password resets, adding new users - Windows10 imaging, troubleshooting - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
about the role, between 9:00am-5:30pm Monday to Friday. Responsibilities: We are seeking skilled On-Site Deployment Engineers. The customer has a requirement to move from Windows10 to Windows 11 prior to Microsoft Support. The candidate will be responsible for deploying, configuring, and maintaining Windows 11 laptops and desktops More ❯