Desktop Support Technician-Onsite
- Hiring Organisation
- Ovation Workplace Services Inc
- Location
- Williamsville, New York, United States
- Employment Type
- Permanent
- Salary
- USD Annual
provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years' experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex … Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have ...