Desktop Engineer
- Hiring Organisation
- Global Enterprise Services, LLC
- Location
- Fort George G Meade, Maryland, United States
- Employment Type
- Permanent
- Salary
- USD Annual
more complex problems to Senior Level. Education and Experience: High School Diploma or equivalent 3+ years of applicable work experience ITIL, HDI, or Windows 10 MCTS certification Remedy/ServiceNow experience Security+ CE (or appropriate DoDM 8570 Baseline Certification) IAT Level II certification is required before … start Responsibilities: Experience supporting Windows 10, and MS Office 2016 Experience using Remedy or a similar ticketing system Highly skilled at explaining technical subjects to non- technical as well as technical customers Expert in STIGs, Policy and Procedures for PC Techs Strong customer service orientation Current ...