Support - onsite role at Alvarez & Marsal Get AI-powered advice on this job and more exclusive features. Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. … customer service and able to handle stressful/time-sensitive situations Telephone customer service experience required Fundamental understanding of PC hardware/software and connectivity components Experience with Windows10-11 Operating Systems, Mac OS 13-15 experience is preferred Knowledge of MS Exchange, Active Directory, SharePoint Knowledge of LAN/WAN networking, remote access VPN More ❯
Windows System Admin Reporting to the Deputy IT Manager for Infrastructure, the Systems Administrator plays a pivotal role in maintaining enterprise IT operations, particularly across Windows environments. The role combines day-to-day user and infrastructure support with responsibility for longer-term systems development and project delivery, the successful candidate will need to demonstrate excellent cross … platform understanding, strong automation skills, and a proactive approach to service delivery, system security, and user support. Responsibilities 1. Systems Administration Lead Windows infrastructure, ensuring performance, patching, and reliability across on-premises and cloud environments. Manage provisioning tools like Autopilot, Intune, MDT , or Altiris GSS . Automate system tasks using PowerShell, Ansible , or SCCM scripts . Lead OS … migrations (e.g., Windows10 → 11). Administer VMware virtual environments and enterprise services like Active Directory, Group Policies, PaperCut printing , and remote access tools. Create and maintain detailed technical documentation. 2. Security Implement hardening baselines (e.g., Microsoft Security Compliance Toolkit ). Monitor systems using Zabbix , ELK stack, and endpoint detection tools. Respond to audit logs and More ❯
support, including Exchange Online, Teams, SharePoint, OneDrive Hands-on experience with M365 deployment and configuration across user devices and environments Solid 1st and 2nd line support background in Windows10/11, Azure AD, and Active Directory Experience with user account management, permissions, and group policies Familiarity with basic networking (DNS, DHCP, patching) Confident in supporting More ❯
Bishop's Stortford, Hertfordshire, England, United Kingdom
Circle Recruitment
support , including Exchange Online, Teams, SharePoint, OneDrive Hands-on experience with M365 deployment and configuration across user devices and environments Solid 1st and 2nd line support background in Windows10/11 , Azure AD , and Active Directory Experience with user account management , permissions , and group policies Familiarity with basic networking (DNS, DHCP, patching) Confident in supporting More ❯
Bishop's Stortford, Hertfordshire, South East, United Kingdom
Circle Group
support , including Exchange Online, Teams, SharePoint, OneDrive Hands-on experience with M365 deployment and configuration across user devices and environments Solid 1st and 2nd line support background in Windows10/11 , Azure AD , and Active Directory Experience with user account management , permissions , and group policies Familiarity with basic networking (DNS, DHCP, patching) Confident in supporting More ❯
resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers, and other peripherals using event logs and monitoring solutions. Install, configure, and maintain operating systems (Windows10 and Office 365), productivity suites (Microsoft Office), applications, and security software. Deploy and manage software updates and patches using tools such as Microsoft System Centre Configuration … migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: In-depth knowledge and experience with desktop operating systems, hardware, and software, including Windows10/11, Microsoft Office Suite, Active Directory, Citrix, VDI, and Exchange. Familiarity with endpoint security software, including antivirus and firewall solutions. Proficiency with software deployment tools More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN … Providing iOS mobile device support and remote access troubleshooting Logging, tracking, and updating tickets within the helpdesk system ? What They Are Looking For: Strong understanding of Microsoft technologies: Windows10/11 , O365 , Active Directory , Teams Comfortable with basic network support Familiarity with mobile device management , especially iOS Excellent communication skills and a proactive, customer-first More ❯
Plymouth, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN … Providing iOS mobile device support and remote access troubleshooting Logging, tracking, and updating tickets within the helpdesk system ? What They Are Looking For: Strong understanding of Microsoft technologies: Windows10/11 , O365 , Active Directory , Teams Comfortable with basic network support Familiarity with mobile device management , especially iOS Excellent communication skills and a proactive, customer-first More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN … Providing iOS mobile device support and remote access troubleshooting Logging, tracking, and updating tickets within the helpdesk system ? What They Are Looking For: Strong understanding of Microsoft technologies: Windows10/11 , O365 , Active Directory , Teams Comfortable with basic network support Familiarity with mobile device management , especially iOS Excellent communication skills and a proactive, customer-first More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN … Providing iOS mobile device support and remote access troubleshooting Logging, tracking, and updating tickets within the helpdesk system ? What They Are Looking For: Strong understanding of Microsoft technologies: Windows10/11 , O365 , Active Directory , Teams Comfortable with basic network support Familiarity with mobile device management , especially iOS Excellent communication skills and a proactive, customer-first More ❯
to resolve escalated issues and share knowledge Prioritising and managing multiple support tickets effectively under pressure Using ITSM tools (e.g. Freshservice) to track and resolve incidents Technical Skills Windows10/11 Active Directory/Microsoft Entra Microsoft 365/Azure/Intune/Teams/SharePoint Dynamics 365/Business Central Freshservice ITSM You may … also support the team with systems like: Windows Server 2019, SuSE Linux, RHEL, CrowdStrike Falcon, Arctic Wolf, Proofpoint Email Security What skills and experience you will bring Strong communication and customer service skills Solid knowledge of Windows10/11 Ability to take ownership and see tasks through to resolution A collaborative mindset and More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Reed Technology
to resolve escalated issues and share knowledge Prioritising and managing multiple support tickets effectively under pressure Using ITSM tools (e.g. Freshservice) to track and resolve incidents Technical Skills Windows10/11 Active Directory/Microsoft Entra Microsoft 365/Azure/Intune/Teams/SharePoint Dynamics 365/Business Central Freshservice ITSM You may … also support the team with systems like: Windows Server 2019, SuSE Linux, RHEL, CrowdStrike Falcon, Arctic Wolf, Proofpoint Email Security What skills and experience you will bring Strong communication and customer service skills Solid knowledge of Windows10/11 Ability to take ownership and see tasks through to resolution A collaborative mindset and More ❯
Service Desk Engineer to join their growing technical team. This role is ideal for a highly skilled and motivated engineer with a experience in infrastructure, virtualization, networking, and Windows Environments. You'll be responsible for managing escalated incidents, delivering some projects, and maintaining the IT estate of Clients throughout the UK. This is a key technical role requiring … support various infrastructure-related projects. Independently manage and deliver small-scale projects. Monitor, maintain, and enhance the infrastructure environments of multiple clients (300+ networks). Essential Technical Skills MicrosoftWindows Server (Apply online only)/2025) Microsoft Exchange Active Directory Services Microsoft Office 365 (including SharePoint, Intune, and Entra) Microsoft Desktop OS (Windows10More ❯
Service Desk Engineer to join their growing technical team. This role is ideal for a highly skilled and motivated engineer with a experience in infrastructure, virtualization, networking, and Windows Environments. You'll be responsible for managing escalated incidents, delivering some projects, and maintaining the IT estate of Clients throughout the UK. This is a key technical role requiring … support various infrastructure-related projects. Independently manage and deliver small-scale projects. Monitor, maintain, and enhance the infrastructure environments of multiple clients (300+ networks). Essential Technical Skills MicrosoftWindows Server (2008-2022/2025) Microsoft Exchange Active Directory Services Microsoft Office 365 (including SharePoint, Intune, and Entra) Microsoft Desktop OS (Windows10/ More ❯
documenting incident tickets. Monitoring phones, emails, and Microsoft Teams chat for incoming incidents. Managing Win-10 devices (Microsoft Managed Devices). Technical troubleshooting and resolution of issues in Windows10 environment. Antivirus management (Defender/McAfee). Device movement and setup as per project requirements. Unpacking, repackaging, and shipping laptops/desktops. Creating technical documentation, reports … unlocks, and password resets. Candidate must have a UK Full Driving License for site travel within approximately 25 miles, using onsite site vehicle. Key Skills & Experience: Experience troubleshooting Windows10 issues. Knowledge of configuring Starlink satellite network devices. Experience configuring iPhone/iPad. Managing user accounts on Azure portal. Creating new Microsoft Teams in admin portal. … role, candidates with or who previously held high-level security clearance are encouraged to apply. Successful applicants will need to undergo security clearance, which can take up to 10 weeks. LA International is a HMG-approved ICT Recruitment and Project Solutions Consultancy, operating globally from the UK. We welcome applications from diverse backgrounds and experiences. LA International has More ❯
and escalate more complex issues when needed. What will you need? At least 1 year’s experience in a helpdesk or IT support role Good working knowledge of Windows10/11 and basic Windows Server environments Experience supporting Microsoft 365 (e.g. Exchange Online, Teams, SharePoint) Basic networking knowledge (TCP/IP, DNS, DHCP … oliver.light@searchability.com. By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS – 1st Line Support, Helpdesk, IT Support, Windows, Microsoft 365, DNS, DHCP, TCP/IP, Ticketing Systems, RMM, MSP, Active Directory, VOIP, 3CX, CompTIA, Microsoft Fundamentals More ❯
Mansfield, Nottinghamshire, East Midlands, United Kingdom
In Technology Group Limited
administration, networking, and project delivery. Key Responsibilities: Provide exceptional 1st and 2nd line support for internal users. Act as escalation point for complex technical issues. Administer Microsoft 365, Windows environments, AD, VMware, and more. Support network infrastructure (e.g. SDWAN, DNS/DHCP, VPN, VLANs). Assist with IT projects and planned infrastructure improvements. Maintain ITSM ticket logs and … practices in IT security, availability, and system performance. What We're Looking For: Proven IT support experience (1st and 2nd line). Good working knowledge of Microsoft 365, Windows10/11, AD, and network technologies. Strong troubleshooting skills with a calm, solutions-focused mindset. Previous experience mentoring or guiding junior team members. ITIL Foundation certification … UK driving licence and access to a vehicle (occasional site visits). Working Hours: 35 hours per week, Monday to Friday (shifts between 8:00-16:00 and 10:00-18:00). Includes a Saturday support rota paid at 1.5x and monthly weekend patching paid at 2x. What's On Offer: Competitive salary and generous pension (up More ❯
multiple stakeholders to ensure efficient support to business without impacting business. The role will require hands-on experience of support. Responsibilities Experience with Microsoft desktop operating system and Windows application deployment, configuration, and management. Windows Client Administration. Build and install PCs, telephone systems, wireless networks, and peripheral devices (such as printers, scanners, mobile/smart phones … with technologies from Microsoft Intune (Autopilot), SCCM, VMWare Horizon, Intune etc. Proactive and passionate of EUC, with strong interpersonal skills and excellent time management skills Strong capabilities in Windows10/Windows 11 support, migration & Deployment. If necessary, liaise with third-party support and PC equipment vendors. Perform related duties consistent with the scope … skills-preferred). Technical Experience : The Tech-bar/OSS support member should have strong technical knowledge and hands-on experience on below technologies: Microsoft Client OS (Win 10, 11) Active Directory & it's services, DHCP, DNS Print and File share services Hardware Break-fix Patch Management More ❯
multiple stakeholders to ensure efficient support to business without impacting business. The role will require hands-on experience of support. Responsibilities Experience with Microsoft desktop operating system and Windows application deployment, configuration, and management. Windows Client Administration. Build and install PCs, telephone systems, wireless networks, and peripheral devices (such as printers, scanners, mobile/smart phones … with technologies from Microsoft Intune (Autopilot), SCCM, VMWare Horizon, Intune etc. Proactive and passionate of EUC, with strong interpersonal skills and excellent time management skills Strong capabilities in Windows10/Windows 11 support, migration & Deployment. If necessary, liaise with third-party support and PC equipment vendors. Perform related duties consistent with the scope … skills-preferred). Technical Experience : The Tech-bar/OSS support member should have strong technical knowledge and hands-on experience on below technologies: Microsoft Client OS (Win 10, 11) Active Directory & it's services, DHCP, DNS Print and File share services Hardware Break-fix Patch Management More ❯
in the IT Assets Database and coordinate with the accounts department for hardware lifecycle management. Support and troubleshoot systems including ERP, CRM, Power BI, Microsoft Office/365, Windows10/11, Windows Servers, Veeam, and VMware. Liaise with internal IT teams and external suppliers/support providers. Perform other duties as required. Qualifications … at building relationships with colleagues and clients. Ability to manage multiple priorities. Experience or exposure to ERP/CRM systems, networking, cybersecurity, PowerShell scripting, hardware/software installation, MicrosoftWindows OS, Active Directory, Exchange, LAN, internet, email, printers, and basic SQL queries is advantageous. Minimum Education and Experience At least 3 years of IT or application support in … a manufacturing environment. Solid knowledge of MicrosoftWindows desktop and server OS. Strong knowledge of Microsoft Office 365 applications. Physical Requirements Repetitive keyboard use. Use of headset and face-to-face communication. Sitting for extended periods. Carrying heavy equipment. Occasional travel may be required. About BVI Medical BVI Medical is a leading global provider of ophthalmic surgical products More ❯
dan zeker verder! Verantwoordelijkheden Registratie van incidenten en service requests via telefoon, e-mail of ticketingtool (zoals Topdesk, ServiceNow of Jira Service Desk) Oplossen van standaard incidenten m.b.t. Windows OS (10/11), M365, Exchange Online, SharePoint en Teams. User management in Active Directory (aanmaken/wijzigen/verwijderen accounts, resetten van wachtwoorden Escalatie naar 2nd … WiFi, LAN) Documenteren van oplossingen in de knowledge base Jouw profiel Bachelor of graduaat binnen IT of aantoonbare ervaring in een vergelijkbare rol. Kennis van en ervaring met Windows10/11, Microsoft 365, AD, basis netwerken (TCP/IP, DNS, DHCP) Ervaring met remote support tools (bijv. TeamViewer, Remote Desktop, SCCM/Intune) ITIL-kennis More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
IT service delivery. What Youll Need: Previous experience in IT support, end-user computing, or similar technical roles. Solid knowledge of Microsoft 365 and Active Directory. Experience with Windows10/11, endpoint management tools (e.g., Intune, SCCM, JAMF). Familiarity with Azure and cloud environments. A good understanding of identity and access management (Azure AD … click "Apply Now" or give Lisa a call on 07464 606390 for a confidential chat. Keywords: IT Technical Specialist, Intune, SCCM, JAMF, Microsoft 365, Azure AD, Active Directory, Windows Server, Hybrid IT Support, End User Computing More ❯
IT environments to provide hands-on support in a fast-paced setting. Key Responsibilities: Provide 2nd line IT support , troubleshooting both hardware and software issues. Support and maintain Windows10, Windows Server OS, Azure, Intune, and Microsoft 365 . Manage and troubleshoot Active Directory, VPNs, and remote support tools . Provide technical assistance with … practices are followed, including ITIL and IT Service Management (ITSM) standards . Key Requirements: Minimum of 4 years' experience in 2nd line IT support . Strong knowledge of Windows operating systems, Microsoft 365, and Active Directory . Experience troubleshooting hardware and mobile devices . Knowledge of Azure, Intune, and MDM solutions . Familiarity with ITSM tools such as More ❯
and Responsibilities may include the following. Other duties may be assigned. Applicant must have experience with the application of DISA Security Technical Implementation Guides (STIGs) on operating systems Windows and Linux operating systems. System Admin experience with Red Hat Enterprise Linux (RHEL) Understanding of network administration tools, techniques, and methods. Fundamental knowledge in networking principles (TCP/IP … least privilege methodology, Dynamic/Static AD groups, as well as other Domain services in accordance with MS best practices and compliance requirements. Experience with Current versions of Windows (e.g. Server 2019, 2022, Windows10, 11 Enterprise) Configure and execute vulnerability scanning tools, SCAP/STIG scans (SCC Tool, OpenSCAP, etc.), and perform remediating … steps based on findings on Windows and Linux operating systems. Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure/add new services as necessary. Experience with SIEM tool, anti-virus software, etc. other cybersecurity software Develop and maintain installation and configuration procedures. Windows domain architecture experience Experience with More ❯
to understand and address their IT needs. Must be able to work at 5 days per week in the local London office. Minor travel occasionally required (less than 10%) The Person Technical Knowledge & Experience Required Minimum of 5 years of relevant experience Knowledge of workstation hardware (Windows 11, Apple MacBooks) and mobile devices (iOS, Android, BYOD … . Proficiency in SaaS software (Microsoft 365, Okta, AzureAD, SharePoint, Box, Teams, Slack, etc.) and other software (Windows10/11, MacOS, Windows Server, Active Directory, Adobe Creative Cloud, etc.). Experience with IT Service Management platforms (BMC Helix, ServiceNow, FreshService, etc). Strong understanding of networking concepts and technologies. Excellent documentation and process More ❯