Senior Desktop Engineer
- Location
- Greater London, England, United Kingdom
Bloomberg‐related issues. Own ticket triage, prioritisation and resolution, ensuring issues are properly documented and closed with appropriate root‐cause information. Troubleshoot Windows, Microsoft 365, hardware, applications, networking and collaboration technologies. Manage joiner, mover and leaver processes, including account provisioning, hardware, Intune, Okta and Microsoft 365. Maintain accurate … support documentation. Provide support for video conferencing, telephony and AV technologies across the office. Endpoint Engineering Administer and maintain Microsoft Intune across Windows 11 endpoints. Manage Autopilot, compliance policies, configuration profiles, application deployment and endpoint configuration. Support and maintain AppLocker policies. Own the monthly endpoint patching process, including ...