Service Desk Technician
- Hiring Organisation
- Grandir UK
- Location
- Basingstoke, England, United Kingdom
team is essential. Essential qualifications & skills At least 1 year of experience in a technical support or service desk role. Strong troubleshooting skills across Windows devices, Microsoft 365, and common business applications. Excellent communication and customer service skills. Ability to manage and prioritise a dynamic workload. Experience using remote … solving. Able to successfully pass an enhanced DBS check. Desirable qualifications & skills Experience supporting multi-site organisations. Familiarity with device provisioning tools (e.g. Intune, Autopilot). Exposure to networking fundamentals and basic infrastructure support. Relevant certifications (e.g. CompTIA A+, Microsoft 365 Fundamentals). Degree or diploma ...