Customer Solutions Operations Manager - technical product
- Hiring Organisation
- K-People Europe Limited
- Location
- South West London, London, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £48,000 - £56,000 per annum
support operational consistency, service quality, and long-term scalability. • Lead the implementation and optimisation of software platforms and digital tools to improve visibility, communication, workflow efficiency, and cross-functional collaboration. • Review and improve service and spare parts pricing structures through operational analysis, market awareness, and business performance evaluation. • Establish structured … repair coordination, troubleshooting support, and service administration. • Coordinate customer service and technical support activities in collaboration with the Technical Team to ensure efficient communication, workflow management, and timely issue resolution. • Maintain up-to-date knowledge of industry trends, customer service developments, and operational best practices relevant to technical and customer ...