ISO/IEC 20000 Jobs

ISO/IEC 20000 (supersedes BS 15000)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 867 909 1201
Rank change year-on-year +42 +292 -331
Permanent jobs citing ISO/IEC 20000 38 37 63
As % of all permanent jobs advertised in the UK 0.036% 0.039% 0.037%
As % of the Quality Assurance & Compliance category 0.28% 0.21% 0.22%
Number of salaries quoted 26 24 57
10th Percentile £29,000 £26,250 £35,982
25th Percentile £37,500 £29,000 £44,250
Median annual salary (50th Percentile) £50,000 £47,500 £47,500
Median % change year-on-year +5.26% - -9.52%
75th Percentile £55,000 £60,875 £61,000
90th Percentile £58,763 £72,438 £87,500
UK excluding London median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -5.00%

All Quality Assurance and Compliance Skills
UK

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 13,751 17,364 29,149
As % of all permanent jobs advertised in the UK 13.07% 18.32% 17.24%
Number of salaries quoted 9,220 8,453 13,464
10th Percentile £26,500 £32,000 £31,250
25th Percentile £36,250 £42,500 £41,250
Median annual salary (50th Percentile) £52,500 £57,500 £55,000
Median % change year-on-year -8.70% +4.55% +4.76%
75th Percentile £70,000 £76,250 £73,750
90th Percentile £90,100 £93,650 £90,000
UK excluding London median annual salary £47,500 £50,000 £48,000
% change year-on-year -5.00% +4.17% +1.05%

ISO/IEC 20000
Job Vacancy Trend

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised.

Job vacancy trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Salary Trend

3-month moving average salary quoted in jobs citing ISO/IEC 20000.

Salary trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Salary Histogram

Salary distribution for jobs citing ISO/IEC 20000 over the 6 months to 2 June 2024.

Salary histogram for ISO/IEC 20000 in the UK

ISO/IEC 20000
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the UK over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +68 38 £50,000 +5.26% 17
UK excluding London -34 36 £50,000 +5.26% 11
Midlands +2 18 £40,000 -29.20% 2
West Midlands +1 13 £55,000 -2.65% 2
Work from Home +48 12 £55,000 - 7
North of England +34 9 £50,000 +81.82% 3
North West -9 7 £50,000 +81.82%
South East -12 6 £43,000 -9.47% 4
East Midlands -13 5 £40,000 -
London +107 2 £38,750 +29.17% 5
East of England - 2 £57,500 -
Yorkshire +59 1 £29,000 -47.27% 2
North East -11 1 £97,500 - 1
South West -40 1 - - 2

ISO/IEC 20000
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 16 (42.11%) Azure
2 13 (34.21%) AWS
3 5 (13.16%) Azure Sentinel
4 2 (5.26%) Cloud Computing
5 1 (2.63%) Cloudflare
Communications & Networking
1 13 (34.21%) SD-WAN
2 8 (21.05%) Wi-Fi
2 8 (21.05%) Wireless
3 5 (13.16%) VLAN
3 5 (13.16%) WAN
4 4 (10.53%) Firewall
General
1 13 (34.21%) Social Skills
2 8 (21.05%) Finance
2 8 (21.05%) Retail
3 7 (18.42%) Analytical Skills
4 5 (13.16%) Law
5 4 (10.53%) Police
6 2 (5.26%) Agriculture
Job Titles
1 13 (34.21%) Network Engineer
2 8 (21.05%) Senior
2 8 (21.05%) Senior Network Engineer
3 7 (18.42%) Security Manager
3 7 (18.42%) Systems Manager
4 5 (13.16%) Compliance Specialist
5 4 (10.53%) Architect
6 3 (7.89%) Data Centre Engineer
6 3 (7.89%) Service Architect
7 1 (2.63%) Compliance Officer
7 1 (2.63%) Data Centre Technician
7 1 (2.63%) Data Technician
7 1 (2.63%) Head of Service Management
7 1 (2.63%) Incident Analyst
7 1 (2.63%) Incident and Problem Analyst
7 1 (2.63%) IT Services Manager
7 1 (2.63%) IT Support
7 1 (2.63%) Service Manager
7 1 (2.63%) Service Support Manager
7 1 (2.63%) Solutions Architect
Miscellaneous
1 8 (21.05%) Driving Licence
2 7 (18.42%) Cyber Threat
2 7 (18.42%) Cyberattack
2 7 (18.42%) Management Information System
2 7 (18.42%) Security Posture
3 4 (10.53%) Data Centre
3 4 (10.53%) Self-Motivation
4 1 (2.63%) Onboarding
4 1 (2.63%) Product Ownership
Processes & Methodologies
1 20 (52.63%) Service Management
2 19 (50.00%) ITIL
3 13 (34.21%) Continuous Improvement
3 13 (34.21%) Problem-Solving
4 9 (23.68%) Project Management
5 8 (21.05%) Programme Management
5 8 (21.05%) Project Delivery
5 8 (21.05%) Security Management
6 7 (18.42%) Cloud Security
6 7 (18.42%) Cybersecurity
6 7 (18.42%) Database Security
6 7 (18.42%) Development Roadmap
6 7 (18.42%) Information Security
6 7 (18.42%) Information Security Management
6 7 (18.42%) ISMS
6 7 (18.42%) Network Management
6 7 (18.42%) Regulatory Compliance
6 7 (18.42%) Risk Assessment
6 7 (18.42%) Roadmaps
6 7 (18.42%) Trend Analysis
Qualifications
1 16 (42.11%) Security Cleared
2 14 (36.84%) SC Cleared
3 8 (21.05%) AWS Certification
3 8 (21.05%) CCNA
3 8 (21.05%) CCNP
3 8 (21.05%) CCSA
3 8 (21.05%) Cisco Certification
4 4 (10.53%) DV Cleared
5 3 (7.89%) BPSS Clearance
6 1 (2.63%) Azure Certification
6 1 (2.63%) Degree
6 1 (2.63%) MCSE
6 1 (2.63%) Microsoft Certification
Quality Assurance & Compliance
1 20 (52.63%) ISO/IEC 27001
2 11 (28.95%) ISO 9001
3 8 (21.05%) Sarbanes-Oxley
4 7 (18.42%) NIST
5 5 (13.16%) ISO 14001
5 5 (13.16%) ISO 22301
5 5 (13.16%) QA
6 2 (5.26%) SLA
7 1 (2.63%) TickIT
Vendors
1 13 (34.21%) Cisco
2 8 (21.05%) CheckPoint
3 6 (15.79%) Meraki
4 5 (13.16%) Avaya
4 5 (13.16%) SolarWinds
4 5 (13.16%) Zscaler
5 1 (2.63%) Microsoft