Support Specialist Jobs

Support Specialist
UK

The median Support Specialist salary in the UK is £37,500 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 465 760 949
Rank change year-on-year +295 +189 -145
Permanent jobs requiring a Support Specialist 528 186 318
As % of all permanent jobs advertised in the UK 0.50% 0.20% 0.19%
As % of the Job Titles category 0.53% 0.21% 0.20%
Number of salaries quoted 392 140 231
10th Percentile £26,775 £32,500 £26,250
25th Percentile £30,000 £37,250 £32,500
Median annual salary (50th Percentile) £37,500 £45,000 £40,000
Median % change year-on-year -16.67% +12.50% +11.11%
75th Percentile £50,000 £53,750 £50,000
90th Percentile £59,000 £61,775 £65,000
UK excluding London median annual salary £34,000 £44,535 £35,000
% change year-on-year -23.65% +27.24% -

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 99,838 86,540 162,414
% of permanent jobs with a recognized job title 94.86% 91.29% 96.05%
Number of salaries quoted 70,991 55,953 84,888
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,676
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,238
% change year-on-year -6.54% +6.49% +5.76%

Support Specialist
Job Vacancy Trend

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Specialist in the UK

Support Specialist
Salary Trend

3-month moving average salary quoted in jobs citing Support Specialist.

Salary trend for Support Specialist in the UK

Support Specialist
Salary Histogram

Salary distribution for jobs citing Support Specialist over the 6 months to 2 June 2024.

Salary histogram for Support Specialist in the UK

Support Specialist
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the UK over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +319 486 £37,500 -18.48% 85
UK excluding London +183 354 £34,000 -23.65% 75
London +187 157 £47,500 +2.70% 19
Work from Home +81 117 £43,000 -7.03% 34
North of England +117 101 £35,000 -26.58% 16
South East +53 85 £50,000 +11.11% 22
Midlands +20 66 £32,500 -35.00% 13
North West +34 53 £32,000 -41.82% 9
West Midlands +26 47 £32,500 -35.00% 7
Yorkshire +97 43 £35,579 +0.93% 7
East of England +26 43 £33,895 -23.89% 8
South West +1 32 £35,000 +15.70% 7
East Midlands -20 19 £29,500 -28.05% 6
Wales +13 12 £34,000 +44.68% 1
Scotland -65 11 £28,500 +2.20% 7
North East -9 5 £40,000 -16.09% 1
Isle of Man - 4 £37,000 -

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 2 June 2024, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Specialist in the job title.

1 219 (41.48%) Windows
2 205 (38.83%) Microsoft
3 203 (38.45%) Social Skills
4 164 (31.06%) Active Directory
5 159 (30.11%) Microsoft 365
6 144 (27.27%) Degree
7 110 (20.83%) Problem-Solving
8 105 (19.89%) SCCM
9 100 (18.94%) Windows 10
10 96 (18.18%) Microsoft Exchange
11 87 (16.48%) Android
12 86 (16.29%) Video Conferencing
12 86 (16.29%) Computer Science
13 85 (16.10%) Customer Service
14 78 (14.77%) Cisco
14 78 (14.77%) Wireless
15 74 (14.02%) ITIL
16 73 (13.83%) WAN
17 70 (13.26%) Citrix
18 69 (13.07%) Computer Science Degree
19 67 (12.69%) Azure
19 67 (12.69%) WebEx
19 67 (12.69%) BCP
20 64 (12.12%) Business Continuity
20 64 (12.12%) Cisco IOS
20 64 (12.12%) SD-WAN
21 63 (11.93%) Master's Degree
21 63 (11.93%) Mobile Device Management
21 63 (11.93%) Security Cleared
22 62 (11.74%) XenApp

Support Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 96 (18.18%) Microsoft Exchange
2 43 (8.14%) SharePoint
3 17 (3.22%) Skype for Business
4 7 (1.33%) OpenStack
5 5 (0.95%) JBoss
6 4 (0.76%) Confluence
7 2 (0.38%) CMS
8 1 (0.19%) Apache
Applications
1 38 (7.20%) Microsoft Office
2 10 (1.89%) Microsoft Excel
3 7 (1.33%) Microsoft PowerPoint
4 1 (0.19%) Adobe Creative Suite
4 1 (0.19%) Adobe Illustrator
4 1 (0.19%) InCopy
4 1 (0.19%) InDesign
4 1 (0.19%) Microsoft Project
4 1 (0.19%) MS Visio
4 1 (0.19%) Photoshop
Business Applications
1 5 (0.95%) Dynamics AX
1 5 (0.95%) Oracle ERP
1 5 (0.95%) Temenos T24
2 4 (0.76%) Magento
2 4 (0.76%) NetSuite
3 2 (0.38%) Dynamics CRM
3 2 (0.38%) Unit4 Business World
4 1 (0.19%) iTrent
4 1 (0.19%) Raiser’s Edge
4 1 (0.19%) Sage 300 ERP
Cloud Services
1 159 (30.11%) Microsoft 365
2 67 (12.69%) Azure
3 39 (7.39%) Power Platform
4 27 (5.11%) Entra ID
5 17 (3.22%) Azure Monitor
5 17 (3.22%) Azure Storage
6 16 (3.03%) SaaS
7 13 (2.46%) AWS
8 8 (1.52%) Nutanix
9 6 (1.14%) Google Workspace
9 6 (1.14%) Power Automate
10 5 (0.95%) Cloud Computing
10 5 (0.95%) GCP
10 5 (0.95%) PowerApps
10 5 (0.95%) Slack
11 4 (0.76%) Mimecast
12 3 (0.57%) Asana
13 2 (0.38%) Azure Data Factory
13 2 (0.38%) Azure DevOps
13 2 (0.38%) Snowflake
Communications & Networking
1 78 (14.77%) Wireless
2 73 (13.83%) WAN
3 67 (12.69%) WebEx
4 64 (12.12%) Cisco IOS
4 64 (12.12%) SD-WAN
5 40 (7.58%) DNS
6 32 (6.06%) DHCP
7 28 (5.30%) Firewall
8 17 (3.22%) Skype
8 17 (3.22%) VPN
9 16 (3.03%) LAN
10 10 (1.89%) FTP
10 10 (1.89%) Internet
10 10 (1.89%) TCP/IP
11 9 (1.70%) 5G
11 9 (1.70%) Ethernet
12 8 (1.52%) Wi-Fi
13 6 (1.14%) SSL
13 6 (1.14%) VoIP
14 5 (0.95%) Broadband
Database & Business Intelligence
1 23 (4.36%) Power BI
2 19 (3.60%) QlikView
3 17 (3.22%) SQL Server
4 13 (2.46%) BusinessObjects
4 13 (2.46%) Relational Database
5 5 (0.95%) Crystal Reports
6 4 (0.76%) NoSQL
7 2 (0.38%) DataStage
7 2 (0.38%) SQL Server Integration Services
8 1 (0.19%) Data Warehouse
Development Applications
1 11 (2.08%) JIRA
2 2 (0.38%) Eclipse
3 1 (0.19%) Git
General
1 203 (38.45%) Social Skills
2 47 (8.90%) Finance
2 47 (8.90%) Law
3 25 (4.73%) Analytical Skills
4 23 (4.36%) Legal
5 22 (4.17%) Retail
6 21 (3.98%) Telecoms
7 20 (3.79%) Inclusion and Diversity
8 15 (2.84%) Banking
9 11 (2.08%) Organisational Skills
10 10 (1.89%) Manufacturing
11 8 (1.52%) Games
11 8 (1.52%) German Language
11 8 (1.52%) Marketing
12 7 (1.33%) Electronics
13 6 (1.14%) Front Office
14 5 (0.95%) French Language
15 4 (0.76%) Back Office
15 4 (0.76%) Documentation Skills
15 4 (0.76%) Financial Institution
Libraries, Frameworks & Software Standards
1 17 (3.22%) ARM Templates
2 9 (1.70%) EDI
2 9 (1.70%) HTML
3 7 (1.33%) .NET
4 6 (1.14%) FIX Protocol
4 6 (1.14%) JSON
5 5 (0.95%) Oracle Fusion
5 5 (0.95%) REST
5 5 (0.95%) Web Services
6 4 (0.76%) XMPP
7 3 (0.57%) XML
8 2 (0.38%) EDIFACT
8 2 (0.38%) SAML
9 1 (0.19%) EJB
Miscellaneous
1 86 (16.29%) Video Conferencing
2 62 (11.74%) Wiki
3 43 (8.14%) Self-Motivation
4 29 (5.49%) Driving Licence
5 23 (4.36%) Data Centre
6 22 (4.17%) Management Information System
6 22 (4.17%) Onboarding
7 18 (3.41%) PKI
8 6 (1.14%) Smartphone
9 5 (0.95%) Blackberry
9 5 (0.95%) Client/Server
10 4 (0.76%) CMDB
10 4 (0.76%) EFT
10 4 (0.76%) Equities
10 4 (0.76%) Foreign Exchange (FX)
10 4 (0.76%) Market Risk
11 3 (0.57%) CCTV
11 3 (0.57%) Product Ownership
12 2 (0.38%) Life Science
12 2 (0.38%) TRADACOMS
Operating Systems
1 219 (41.48%) Windows
2 100 (18.94%) Windows 10
3 87 (16.48%) Android
4 60 (11.36%) Linux
5 45 (8.52%) Windows Server
6 26 (4.92%) Windows Server 2016
7 23 (4.36%) Windows Server 2019
8 16 (3.03%) Apple iOS
9 11 (2.08%) Mac OS
10 9 (1.70%) Unix
11 6 (1.14%) AIX
11 6 (1.14%) Windows NT
11 6 (1.14%) Windows Server 2012
12 3 (0.57%) Windows 7
13 2 (0.38%) Red Hat Enterprise Linux
14 1 (0.19%) CentOS
14 1 (0.19%) Debian
14 1 (0.19%) Scientific Linux
14 1 (0.19%) Ubuntu
Processes & Methodologies
1 110 (20.83%) Problem-Solving
2 86 (16.29%) Computer Science
3 85 (16.10%) Customer Service
4 74 (14.02%) ITIL
5 67 (12.69%) BCP
6 64 (12.12%) Business Continuity
7 63 (11.93%) Mobile Device Management
8 62 (11.74%) Application Virtualisation
8 62 (11.74%) Business Continuity Planning
8 62 (11.74%) Contract Negotiation
9 37 (7.01%) Service Management
10 35 (6.63%) Agile
11 32 (6.06%) Business Intelligence
12 29 (5.49%) Continuous Improvement
13 28 (5.30%) Incident Management
14 27 (5.11%) Stakeholder Management
15 25 (4.73%) CI/CD
15 25 (4.73%) DevOps
15 25 (4.73%) Project Management
16 22 (4.17%) ERP
Programming Languages
1 45 (8.52%) SQL
2 26 (4.92%) PowerShell
3 25 (4.73%) C#
4 18 (3.41%) VBScript
5 17 (3.22%) Bicep
5 17 (3.22%) VB
6 8 (1.52%) Java
7 7 (1.33%) Python
8 4 (0.76%) Bash
9 1 (0.19%) JavaScript
9 1 (0.19%) PHP
Qualifications
1 144 (27.27%) Degree
2 69 (13.07%) Computer Science Degree
3 63 (11.93%) Master's Degree
3 63 (11.93%) Security Cleared
4 46 (8.71%) SC Cleared
5 39 (7.39%) DV Cleared
6 22 (4.17%) ITIL Foundation Certificate
7 15 (2.84%) HNC
8 7 (1.33%) HND
8 7 (1.33%) Microsoft Certification
9 5 (0.95%) A+ Certification
9 5 (0.95%) NVQ Level 3
10 4 (0.76%) CIPD
10 4 (0.76%) DBS Check
11 3 (0.57%) Postgraduate
12 1 (0.19%) ITIL Certification
12 1 (0.19%) MBA
12 1 (0.19%) MOS
Quality Assurance & Compliance
1 19 (3.60%) SLA
2 13 (2.46%) GDPR
3 6 (1.14%) ISO/IEC 27001
4 4 (0.76%) PCI DSS
5 1 (0.19%) Data Quality
5 1 (0.19%) QA
System Software
1 164 (31.06%) Active Directory
2 62 (11.74%) Microsoft App-V
2 62 (11.74%) VMware ESXi
2 62 (11.74%) XenApp
2 62 (11.74%) XenDesktop
3 20 (3.79%) Virtual Machines
4 18 (3.41%) Virtual Desktop
5 14 (2.65%) VMware Infrastructure
6 12 (2.27%) Hyper-V
7 8 (1.52%) Docker
8 6 (1.14%) Firmware
9 3 (0.57%) vSphere
10 1 (0.19%) FreeRADIUS
10 1 (0.19%) Shibboleth
Systems Management
1 105 (19.89%) SCCM
2 62 (11.74%) AirWatch
3 29 (5.49%) Microsoft Intune
4 25 (4.73%) Kubernetes
5 23 (4.36%) WSUS
6 17 (3.22%) Active Directory Federation Services
6 17 (3.22%) SCOM
7 7 (1.33%) Ansible
8 6 (1.14%) Sysprep
9 4 (0.76%) Autotask
9 4 (0.76%) Grafana
10 1 (0.19%) Jamf Pro
10 1 (0.19%) Packer
10 1 (0.19%) Terraform
Vendors
1 205 (38.83%) Microsoft
2 78 (14.77%) Cisco
3 70 (13.26%) Citrix
4 23 (4.36%) VMware
5 18 (3.41%) Oracle
6 13 (2.46%) Cognos
7 8 (1.52%) ServiceNow
8 6 (1.14%) Datto
9 5 (0.95%) Automation Anywhere
9 5 (0.95%) Blue Prism
9 5 (0.95%) iManage
9 5 (0.95%) Pega
9 5 (0.95%) Temenos
9 5 (0.95%) UiPath
9 5 (0.95%) Veeam
9 5 (0.95%) Virgin Media
10 4 (0.76%) Apple
10 4 (0.76%) Epicor
10 4 (0.76%) Splunk
11 3 (0.57%) Sage