ITIL Certification Jobs

ITIL Certification
UK

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 584 505 649
Rank change year-on-year -79 +144 -128
Permanent jobs citing ITIL Certification 340 524 759
As % of all permanent jobs advertised in the UK 0.32% 0.55% 0.45%
As % of the Qualifications category 1.22% 1.64% 1.66%
Number of salaries quoted 264 413 532
10th Percentile £29,132 £27,300 £27,000
25th Percentile £37,641 £31,250 £37,500
Median annual salary (50th Percentile) £52,550 £45,000 £50,000
Median % change year-on-year +16.78% -10.00% -
75th Percentile £68,188 £65,000 £63,750
90th Percentile £87,500 £77,500 £77,000
UK excluding London median annual salary £45,000 £40,000 £45,000
% change year-on-year +12.50% -11.11% +5.88%

All Academic and Professional Certifications
UK

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 27,942 32,039 45,768
As % of all permanent jobs advertised in the UK 26.55% 33.80% 27.07%
Number of salaries quoted 17,249 14,523 19,205
10th Percentile £28,668 £32,000 £30,932
25th Percentile £38,524 £42,500 £40,750
Median annual salary (50th Percentile) £53,818 £60,000 £55,000
Median % change year-on-year -10.30% +9.09% -
75th Percentile £71,000 £77,500 £73,750
90th Percentile £87,500 £95,000 £91,250
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -

ITIL Certification
Job Vacancy Trend

Job postings citing ITIL Certification as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Certification in the UK

ITIL Certification
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Certification.

Salary trend for ITIL Certification in the UK

ITIL Certification
Salary Histogram

Salary distribution for jobs citing ITIL Certification over the 6 months to 2 June 2024.

Salary histogram for ITIL Certification in the UK

ITIL Certification
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the UK over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -37 319 £52,550 +14.24% 90
UK excluding London -104 226 £45,000 +12.50% 64
Work from Home -10 119 £57,000 +34.12% 35
London +27 99 £72,500 +31.82% 26
North of England +31 64 £42,250 -0.59% 18
Midlands -23 44 £57,000 +75.38% 17
South East -79 43 £46,500 +3.33% 14
South West -15 42 £52,500 +68.81% 8
West Midlands -22 37 £57,500 +76.92% 11
Yorkshire +61 31 £55,000 +37.50% 8
North West -20 26 £34,000 -29.49% 8
East of England -3 21 £29,000 -31.76% 7
Scotland -75 8 £42,500 +44.07% 2
North East -5 7 £36,250 +34.26% 2
East Midlands -15 7 £29,500 -16.23% 6
Wales +2 4 £27,000 -12.90% 1

ITIL Certification
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (16.18%) Microsoft Exchange
2 45 (13.24%) SharePoint
3 7 (2.06%) Confluence
4 2 (0.59%) BizTalk Server
5 1 (0.29%) OpenStack
Applications
1 61 (17.94%) Microsoft Office
2 30 (8.82%) Microsoft Excel
3 16 (4.71%) Microsoft PowerPoint
4 12 (3.53%) MS Visio
5 5 (1.47%) Spreadsheet
Business Applications
1 5 (1.47%) Dynamics CRM
2 4 (1.18%) Oracle EBS
3 2 (0.59%) Dynamics NAV
4 1 (0.29%) Oracle ERP
4 1 (0.29%) Remedy ITSM
4 1 (0.29%) SAP Business One
4 1 (0.29%) SAP ERP
Cloud Services
1 107 (31.47%) Microsoft 365
2 55 (16.18%) Azure
3 29 (8.53%) Power Platform
4 22 (6.47%) OneDrive
5 16 (4.71%) AWS
6 14 (4.12%) Entra ID
7 13 (3.82%) IaaS
7 13 (3.82%) ShareGate
8 12 (3.53%) Power Automate
8 12 (3.53%) PowerApps
9 10 (2.94%) SaaS
10 9 (2.65%) GCP
11 7 (2.06%) PaaS
12 6 (1.76%) Azure Sentinel
12 6 (1.76%) Snowflake
13 4 (1.18%) Mimecast
14 2 (0.59%) Amazon EKS
14 2 (0.59%) Azure DevOps
14 2 (0.59%) Dynamics 365
14 2 (0.59%) WhatsApp
Communications & Networking
1 27 (7.94%) SAN
2 20 (5.88%) Firewall
3 19 (5.59%) VPN
4 18 (5.29%) DNS
4 18 (5.29%) Wireless
5 16 (4.71%) DHCP
6 12 (3.53%) LAN
6 12 (3.53%) WAN
7 11 (3.24%) Network Security
8 8 (2.35%) iSCSI
9 6 (1.76%) Remote Desktop
10 5 (1.47%) Skype
10 5 (1.47%) TCP/IP
10 5 (1.47%) VoIP
11 3 (0.88%) Broadband
11 3 (0.88%) NaaS
11 3 (0.88%) SSL
11 3 (0.88%) VLAN
11 3 (0.88%) Wi-Fi
12 2 (0.59%) VSAT
Database & Business Intelligence
1 27 (7.94%) Power BI
2 9 (2.65%) SQL Server Reporting Services
3 6 (1.76%) Relational Database
4 5 (1.47%) MySQL
4 5 (1.47%) SQL Server
5 3 (0.88%) Amazon RDS
5 3 (0.88%) Data Warehouse
5 3 (0.88%) SQL Server Integration Services
6 2 (0.59%) Azure SQL Data Warehouse
7 1 (0.29%) Oracle Database
7 1 (0.29%) RDBMS
7 1 (0.29%) SQL Server Analysis Services
Development Applications
1 11 (3.24%) JIRA
2 5 (1.47%) HP UFT
2 5 (1.47%) JMeter
2 5 (1.47%) LoadRunner
2 5 (1.47%) MSTest
2 5 (1.47%) Selenium
2 5 (1.47%) Team Foundation Server
3 1 (0.29%) Jenkins
General
1 174 (51.18%) Social Skills
2 81 (23.82%) Finance
3 49 (14.41%) Analytical Skills
4 33 (9.71%) Organisational Skills
5 25 (7.35%) Inclusion and Diversity
6 19 (5.59%) Retail
7 18 (5.29%) Legal
8 15 (4.41%) Law
9 14 (4.12%) Telecoms
10 11 (3.24%) Pharmaceutical
11 10 (2.94%) Manufacturing
12 8 (2.35%) Automotive
12 8 (2.35%) Public Sector
13 7 (2.06%) Advertising
14 5 (1.47%) Banking
14 5 (1.47%) Social Housing
14 5 (1.47%) Spanish Language
15 3 (0.88%) Games
15 3 (0.88%) Marketing
16 2 (0.59%) Music Industry
Job Titles
1 69 (20.29%) Service Manager
2 54 (15.88%) IT Manager
3 51 (15.00%) Support Engineer
4 43 (12.65%) Analyst
5 34 (10.00%) Delivery Manager
5 34 (10.00%) Service Delivery Manager
6 31 (9.12%) IT Services Manager
7 28 (8.24%) Lead
8 24 (7.06%) Senior
8 24 (7.06%) Service Analyst
9 22 (6.47%) Developer
10 21 (6.18%) IT Support
11 20 (5.88%) Service Desk Analyst
12 14 (4.12%) Infrastructure Engineer
12 14 (4.12%) IT Engineer
12 14 (4.12%) Team Leader
13 13 (3.82%) IT Services Delivery Manager
13 13 (3.82%) Service Desk Team Leader
14 12 (3.53%) IT Analyst
14 12 (3.53%) ITIL Manager
Libraries, Frameworks & Software Standards
1 13 (3.82%) .NET
2 8 (2.35%) .NET Framework
3 4 (1.18%) CSS
3 4 (1.18%) HTML
4 3 (0.88%) Kafka
4 3 (0.88%) LDAP
4 3 (0.88%) ODBC
4 3 (0.88%) REST
4 3 (0.88%) SOAP
5 2 (0.59%) Web Services
6 1 (0.29%) EDI
6 1 (0.29%) Elastic Stack
6 1 (0.29%) OAuth
6 1 (0.29%) SailPoint
6 1 (0.29%) SAML
Miscellaneous
1 29 (8.53%) Management Information System
2 17 (5.00%) Driving Licence
3 13 (3.82%) CMDB
4 12 (3.53%) Clustering
4 12 (3.53%) Product Ownership
5 9 (2.65%) Onboarding
6 8 (2.35%) Data Centre
6 8 (2.35%) Greenfield Project
6 8 (2.35%) iPhone
7 7 (2.06%) Self-Motivation
8 5 (1.47%) Data Protection Act
8 5 (1.47%) Fat Client
8 5 (1.47%) Housing Association
8 5 (1.47%) Thin Client
9 4 (1.18%) Cyber Threat
10 3 (0.88%) Private Cloud
10 3 (0.88%) Public Cloud
10 3 (0.88%) Team-Oriented Environment
10 3 (0.88%) TM Forum
11 2 (0.59%) Virtual Team
Operating Systems
1 107 (31.47%) Windows
2 33 (9.71%) Windows Server
3 29 (8.53%) Windows 10
4 16 (4.71%) Linux
5 14 (4.12%) AIX
6 10 (2.94%) Android
7 9 (2.65%) Unix
8 4 (1.18%) Mac OS
9 3 (0.88%) Red Hat Enterprise Linux
10 2 (0.59%) Apple iOS
10 2 (0.59%) CentOS
10 2 (0.59%) Windows Server 2012
10 2 (0.59%) Windows Server 2016
11 1 (0.29%) Ubuntu
11 1 (0.29%) VMS
11 1 (0.29%) Windows Server 2008
11 1 (0.29%) Windows Server 2019
Processes & Methodologies
1 340 (100.00%) ITIL
2 102 (30.00%) Problem-Solving
3 99 (29.12%) Service Management
4 90 (26.47%) Service Delivery
5 81 (23.82%) Customer Service
6 77 (22.65%) ITSM
7 71 (20.88%) Incident Management
8 61 (17.94%) Agile
9 57 (16.76%) Continuous Improvement
10 50 (14.71%) Change Management
11 42 (12.35%) Mentoring
12 37 (10.88%) Stakeholder Management
13 36 (10.59%) Problem Management
13 36 (10.59%) Roadmaps
14 34 (10.00%) PRINCE2
14 34 (10.00%) User Experience
15 31 (9.12%) Line Management
16 30 (8.82%) Computer Science
16 30 (8.82%) Project Management
17 28 (8.24%) Major Incident Management
Programming Languages
1 35 (10.29%) SQL
2 16 (4.71%) JavaScript
3 14 (4.12%) PowerShell
4 12 (3.53%) C#
5 8 (2.35%) MATLAB
5 8 (2.35%) T-SQL
5 8 (2.35%) VB.NET
5 8 (2.35%) VBA
6 6 (1.76%) Data Analysis Expressions
7 2 (0.59%) Bash
7 2 (0.59%) Python
8 1 (0.29%) Java
Qualifications
1 66 (19.41%) Degree
2 30 (8.82%) Security Cleared
3 28 (8.24%) Microsoft Certification
4 20 (5.88%) Computer Science Degree
4 20 (5.88%) SC Cleared
5 13 (3.82%) MCP
5 13 (3.82%) PMI Certification
5 13 (3.82%) PMP
6 12 (3.53%) DBS Check
6 12 (3.53%) Master's Degree
7 11 (3.24%) MCSE
8 8 (2.35%) CCNA
8 8 (2.35%) Cisco Certification
9 7 (2.06%) A+ Certification
10 6 (1.76%) Azure Certification
10 6 (1.76%) CCNP
10 6 (1.76%) SnowPro
11 5 (1.47%) ISTQB
11 5 (1.47%) MCITP
12 4 (1.18%) PRINCE2 Certification
Quality Assurance & Compliance
1 59 (17.35%) SLA
2 23 (6.76%) GDPR
3 8 (2.35%) ISO/IEC 27001
4 5 (1.47%) ISO 22301
4 5 (1.47%) QA
5 4 (1.18%) Cyber Essentials
5 4 (1.18%) ISO 9001
6 3 (0.88%) GRC
7 2 (0.59%) Cyber Essentials PLUS
7 2 (0.59%) ITGC
7 2 (0.59%) PMO
7 2 (0.59%) Sarbanes-Oxley
8 1 (0.29%) Data Quality
8 1 (0.29%) NIST
System Software
1 87 (25.59%) Active Directory
2 26 (7.65%) VMware Infrastructure
3 11 (3.24%) Hyper-V
4 9 (2.65%) Virtual Machines
5 5 (1.47%) XenDesktop
6 4 (1.18%) XenApp
7 3 (0.88%) Docker
7 3 (0.88%) VMware ESXi
7 3 (0.88%) vSphere
8 2 (0.59%) Terminal Server
9 1 (0.29%) KVM
Systems Management
1 20 (5.88%) SCCM
2 12 (3.53%) Backup Exec
2 12 (3.53%) NetBackup
3 8 (2.35%) Microsoft Intune
4 6 (1.76%) Microsoft Data Protection Manager
4 6 (1.76%) SCDPM
5 5 (1.47%) Kubernetes
6 4 (1.18%) WSUS
7 3 (0.88%) Ansible
7 3 (0.88%) Terraform
8 2 (0.59%) Grafana
8 2 (0.59%) Jamf Pro
8 2 (0.59%) Single Sign-On
9 1 (0.29%) Oracle ZFS
9 1 (0.29%) Progress Chef
9 1 (0.29%) Prometheus
9 1 (0.29%) Puppet
9 1 (0.29%) Sysdig
9 1 (0.29%) vCenter Server
9 1 (0.29%) ZABBIX
Vendors
1 134 (39.41%) Microsoft
2 46 (13.53%) ServiceNow
3 30 (8.82%) VMware
4 19 (5.59%) Oracle
5 16 (4.71%) Cisco
6 15 (4.41%) Dell
7 14 (4.12%) Citrix
8 13 (3.82%) Hitachi
8 13 (3.82%) NetApp
9 12 (3.53%) Snow
9 12 (3.53%) Veritas
10 11 (3.24%) Nintex
10 11 (3.24%) Remedy
11 10 (2.94%) IBM
12 7 (2.06%) Sophos
13 6 (1.76%) Apple
13 6 (1.76%) Dell Compellent
13 6 (1.76%) Meraki
13 6 (1.76%) SAP
14 5 (1.47%) Splunk