Technical Support
UK
The median Technical Support salary in the UK is £34,000 per year according to job vacancies posted during the 6 months to 29 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 29 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 253 | 498 | 605 |
| Rank change year-on-year | +245 | +107 | -25 |
| Permanent jobs requiring a Technical Support | 1,168 | 562 | 851 |
| As % of all permanent jobs advertised in the UK | 1.13% | 0.58% | 0.51% |
| As % of the Job Titles category | 1.19% | 0.63% | 0.53% |
| Number of salaries quoted | 969 | 271 | 506 |
| 10th Percentile | £24,000 | £26,125 | £19,750 |
| 25th Percentile | £27,500 | £30,000 | £24,750 |
| Median annual salary (50th Percentile) | £34,000 | £37,500 | £32,500 |
| Median % change year-on-year | -9.33% | +15.38% | +6.56% |
| 75th Percentile | £45,000 | £47,500 | £43,750 |
| 90th Percentile | £50,000 | £57,500 | £57,500 |
| UK excluding London median annual salary | £33,500 | £36,500 | £30,000 |
| % change year-on-year | -8.22% | +21.67% | +5.26% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 97,915 | 88,821 | 160,028 |
| % of permanent jobs with a recognized job title | 94.81% | 91.42% | 96.05% |
| Number of salaries quoted | 69,754 | 56,171 | 84,699 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,625 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £70,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,500 | £50,173 |
| % change year-on-year | -6.54% | +6.63% | +5.63% |
Technical Support
Job Vacancy Trend
Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised.
Technical Support
Salary Trend
3-month moving average salary quoted in jobs citing Technical Support.
Technical Support
Salary Histogram
Salary distribution for jobs citing Technical Support over the 6 months to 29 May 2024.
Technical Support
Top 18 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the UK over the 6 months to 29 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +247 | 1,063 | £34,000 | -9.33% | 207 |
| UK excluding London | +163 | 1,023 | £33,500 | -8.22% | 172 |
| North of England | +112 | 251 | £33,000 | - | 46 |
| South East | +107 | 248 | £32,500 | -23.53% | 39 |
| Midlands | +141 | 215 | £30,000 | -3.85% | 33 |
| Work from Home | +108 | 212 | £32,500 | -18.38% | 61 |
| North West | +105 | 146 | £35,000 | +16.92% | 26 |
| South West | +27 | 136 | £35,000 | -12.50% | 25 |
| West Midlands | +85 | 122 | £35,000 | +16.67% | 20 |
| London | +156 | 119 | £38,750 | -4.32% | 35 |
| East Midlands | - | 93 | £28,500 | - | 13 |
| East of England | +31 | 92 | £34,000 | -3.55% | 26 |
| Yorkshire | +61 | 85 | £32,500 | -27.78% | 11 |
| Scotland | -60 | 39 | £30,000 | -33.33% | 6 |
| Wales | +17 | 21 | £32,500 | -18.75% | 4 |
| North East | +16 | 20 | £30,500 | -34.05% | 9 |
| Northern Ireland | +28 | 13 | £37,250 | -6.88% | 3 |
| Isle of Man | - | 8 | £45,000 | - |
Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 29 May 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support in the job title.
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Technical Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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