The first table below looks at the demand for Service Management skills in IT contracts advertised for the Basingstoke region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Basingstoke region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 29 48 28
Rank change year-on-year
+19 -20
Contract jobs citing Service Management 6 2 7
As % of all contract IT jobs located in Basingstoke 2.71% 0.82% 3.41%
As % of the Processes & Methodologies category 3.64% 1.11% 4.76%
Number of daily rates quoted 4 1 3
Average daily rate £290 £350 £410
Average daily rate % change year-on-year
-17.14% -14.63%
90% offered a daily rate of more than £130 £350 £242
10% offered a daily rate of more than £450 £350 £432
UK excluding London average daily rate £363 £375 £360
% change year-on-year
-3.33% +4.16%
Number of hourly rates quoted 1 0 0
Average hourly rate £10.50 - -
UK excluding London average hourly rate £19.25 £16.00 £16.50
% change year-on-year
+20.31% -3.03%
Processes & Methodologies Category
Basingstoke
Contract IT job ads with a match in the
Processes & Methodologies category
165 180 147
As % of all contract IT jobs located in Basingstoke 74.66% 74.07% 71.71%
Number of daily rates quoted 95 110 61
Average daily rate £380 £350 £400
Average daily rate % change year-on-year
+8.57% -12.50%
90% offered a daily rate of more than £185 £292 £250
10% offered a daily rate of more than £450 £415 £485
UK excluding London average daily rate £375 £361 £370
% change year-on-year
+4.02% -2.56%
Number of hourly rates quoted 7 12 6
Average hourly rate £37.50 £30.00 £28.50
Average hourly rate % change year-on-year
+25.00% +5.26%
90% offered a hourly rate of more than £14.00 £13.08 £16.00
10% offered a hourly rate of more than £41.00 £39.00 £33.45
UK excluding London average hourly rate £30.00 £32.00 £27.00
% change year-on-year
-6.25% +18.51%
Service Management
Hampshire

Service Management
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Basingstoke region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Basingstoke

Service Management
Daily Rate Trend in Basingstoke

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Basingstoke region.

Service Management Daily Rate Trend in Basingstoke

Service Management
Daily Rate Histogram in Basingstoke

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Basingstoke region over the 3 months to 16 April 2014.

Service Management Daily Rate Histogram in Basingstoke

Service Management
Hourly Rate Trend in Basingstoke

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Basingstoke region.

Service Management Hourly Rate Trend in Basingstoke

Service Management
Top 30 Related IT Skills in Basingstoke

For the 6 months to 16 April 2014, IT contractor jobs across the Basingstoke region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 16 (72.73%) ITIL
2 10 (45.45%) Performance Management
3 8 (36.36%) VMware Infrastructure
3 8 (36.36%) Remedy ITSM
3 8 (36.36%) SUSE
3 8 (36.36%) VMware
3 8 (36.36%) Linux
3 8 (36.36%) IBM
3 8 (36.36%) HP
3 8 (36.36%) ISEB
3 8 (36.36%) SAN
3 8 (36.36%) Novell
3 8 (36.36%) Red Hat
3 8 (36.36%) Shell Script
3 8 (36.36%) Middleware
3 8 (36.36%) Remedy
3 8 (36.36%) ITSM
3 8 (36.36%) Finance
4 7 (31.82%) Change Control
4 7 (31.82%) ITIL Certification
4 7 (31.82%) Banking
5 6 (27.27%) Service Delivery
5 6 (27.27%) Change Management
5 6 (27.27%) PRINCE2
6 5 (22.73%) Telecoms
6 5 (22.73%) Stakeholder Management
7 4 (18.18%) Supplier Management
7 4 (18.18%) Degree
7 4 (18.18%) PRINCE2 Certification
7 4 (18.18%) Microsoft

Service Management
Top Related IT Skills in Basingstoke by Category

For the 6 months to 16 April 2014, IT contractor jobs across the Basingstoke region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 2 (9.09%) MS Excel
1 2 (9.09%) MS PowerPoint
2 1 (4.55%) MS Project
Business Applications
1 8 (36.36%) Remedy ITSM
2 1 (4.55%) SAP Oil and Gas
2 1 (4.55%) SAP ERP
Cloud Services
1 1 (4.55%) SaaS
Communications & Networking
1 8 (36.36%) SAN
2 1 (4.55%) WAN
General
1 8 (36.36%) Finance
2 7 (31.82%) Banking
3 5 (22.73%) Telecoms
4 2 (9.09%) Billing
5 1 (4.55%) Retail
5 1 (4.55%) Electronics
5 1 (4.55%) Manufacturing
Job Titles
1 8 (36.36%) Linux Engineer
1 8 (36.36%) Build Engineer
2 7 (31.82%) Service Manager
3 5 (22.73%) Services Delivery Manager
3 5 (22.73%) Delivery Manager
4 2 (9.09%) Linux Support
4 2 (9.09%) Support Engineer
4 2 (9.09%) Consultant
4 2 (9.09%) Linux Support Engineer
4 2 (9.09%) IT Services Manager
4 2 (9.09%) Service Continuity Manager
5 1 (4.55%) Linux Consultant
5 1 (4.55%) Service Desk Engineer
5 1 (4.55%) Linux Server Engineer
5 1 (4.55%) UNIX Server Engineer
5 1 (4.55%) Service Transition Manager
5 1 (4.55%) Senior Manager
5 1 (4.55%) Project Manager
5 1 (4.55%) Senior Consultant
5 1 (4.55%) Server Engineer
Libraries, Frameworks & Software Standards
1 8 (36.36%) Middleware
Miscellaneous
1 3 (13.64%) Management Information System
2 1 (4.55%) CMDB
2 1 (4.55%) Smart Meter
Operating Systems
1 8 (36.36%) Linux
1 8 (36.36%) SUSE
2 1 (4.55%) Red Hat Enterprise Linux
2 1 (4.55%) UNIX
Processes & Methodologies
1 16 (72.73%) ITIL
2 10 (45.45%) Performance Management
3 8 (36.36%) ITSM
4 7 (31.82%) Change Control
5 6 (27.27%) Service Delivery
5 6 (27.27%) Change Management
5 6 (27.27%) PRINCE2
6 5 (22.73%) Stakeholder Management
7 4 (18.18%) Supplier Management
8 3 (13.64%) Problem Management
8 3 (13.64%) Project Management
9 2 (9.09%) ERP
9 2 (9.09%) Validation
9 2 (9.09%) Release Management
9 2 (9.09%) Time Management
9 2 (9.09%) Service Continuity Management
10 1 (4.55%) Infrastructure Management
10 1 (4.55%) User Acceptance Testing
10 1 (4.55%) Customer Engagement
10 1 (4.55%) Continuous Improvement
Programming Languages
1 8 (36.36%) Shell Script
Qualifications
1 8 (36.36%) ISEB
2 7 (31.82%) ITIL Certification
3 4 (18.18%) PRINCE2 Certification
3 4 (18.18%) Degree
4 1 (4.55%) PMP
4 1 (4.55%) PMI Certification
Quality Assurance & Compliance
1 3 (13.64%) SLA
2 2 (9.09%) QA
System Software
1 8 (36.36%) VMware Infrastructure
Vendors
1 8 (36.36%) HP
1 8 (36.36%) Novell
1 8 (36.36%) Red Hat
1 8 (36.36%) Remedy
1 8 (36.36%) IBM
1 8 (36.36%) VMware
2 4 (18.18%) Microsoft
3 3 (13.64%) SAP
4 1 (4.55%) Primavera