The table below looks at the statistics for Service Management skills in IT contracts advertised for the Basingstoke region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 24 36 30
Rank change year-on-year
+12 -6
Contract jobs citing Service Management 14 3 7
As % of all contract IT jobs located in Basingstoke 5.79% 1.26% 3.23%
As % of the Processes & Methodologies category 7.11% 1.82% 4.12%
Number of daily rates quoted 4 1 4
Average daily rate £420 £365 £388
Average daily rate % change year-on-year
+15.06% -5.80%
90% offered a daily rate of more than £383 £365 £379
10% offered a daily rate of more than £459 £365 £396
UK excluding London average daily rate £375 £375 £360
% change year-on-year
- +4.16%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £15.40 £16.65
% change year-on-year
-9.06% -7.53%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Basingstoke region.

Processes & Methodologies Category
Basingstoke
Contract IT job ads with a match in the
Processes & Methodologies category
197 165 170
As % of all contract IT jobs located in Basingstoke 81.40% 69.33% 78.34%
Number of daily rates quoted 117 77 91
Average daily rate £375 £350 £400
Average daily rate % change year-on-year
+7.14% -12.50%
90% offered a daily rate of more than £256 £180 £300
10% offered a daily rate of more than £500 £538 £440
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 7 10 3
Average hourly rate £17.50 £11.35 £35.00
Average hourly rate % change year-on-year
+54.18% -67.57%
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Basingstoke region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Basingstoke

Service Management
Daily Rate Trend in Basingstoke

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Basingstoke region.

Service Management Daily Rate Trend in Basingstoke

Service Management
Hourly Rate Trend in Basingstoke

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Basingstoke region.

Service Management Hourly Rate Trend in Basingstoke

Service Management
Top 30 Related IT Skills in Basingstoke

For the 6 months to 8 February 2016, IT contractor jobs across the Basingstoke region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 18 (66.67%) ITIL
2 12 (44.44%) ITSM
3 11 (40.74%) Security Cleared
4 8 (29.63%) Remedy ITSM
4 8 (29.63%) BMC
4 8 (29.63%) Remedy
5 7 (25.93%) MVNO
6 6 (22.22%) Telecoms
6 6 (22.22%) TETRA
7 4 (14.81%) Web Services
7 4 (14.81%) UML
7 4 (14.81%) ITIL V3
7 4 (14.81%) BPSS Clearance
7 4 (14.81%) Presales
7 4 (14.81%) BPMN
7 4 (14.81%) DV Cleared
7 4 (14.81%) Billing
8 3 (11.11%) TOGAF
8 3 (11.11%) Degree
8 3 (11.11%) High Availability
8 3 (11.11%) 3GPP
8 3 (11.11%) Microsoft
8 3 (11.11%) Disaster Recovery
8 3 (11.11%) Validation
9 2 (7.41%) Change Management
9 2 (7.41%) Finance
9 2 (7.41%) HP
9 2 (7.41%) WAN
9 2 (7.41%) LAN
9 2 (7.41%) SLA

Service Management
Top Related IT Skills in Basingstoke by Category

For the 6 months to 8 February 2016, IT contractor jobs across the Basingstoke region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.70%) Documentum
1 1 (3.70%) MS Project Server
1 1 (3.70%) Skype for Business
Applications
1 1 (3.70%) MS Excel
1 1 (3.70%) MS Office
1 1 (3.70%) MS Project
Business Applications
1 8 (29.63%) Remedy ITSM
Cloud Services
1 2 (7.41%) Amazon AWS
1 2 (7.41%) Cloud Computing
1 2 (7.41%) Google Cloud Platform
1 2 (7.41%) IaaS
1 2 (7.41%) Microsoft Azure
Communications & Networking
1 7 (25.93%) MVNO
2 6 (22.22%) TETRA
3 3 (11.11%) 3GPP
4 2 (7.41%) 4G
4 2 (7.41%) LAN
4 2 (7.41%) LTE
4 2 (7.41%) WAN
5 1 (3.70%) DNS
5 1 (3.70%) Firewall
5 1 (3.70%) NAS
5 1 (3.70%) SAN
5 1 (3.70%) Telepresence
5 1 (3.70%) WebEx
Database & Business Intelligence
1 1 (3.70%) Data Mining
1 1 (3.70%) Data Warehouse
General
1 6 (22.22%) Telecoms
2 4 (14.81%) Billing
3 2 (7.41%) Finance
4 1 (3.70%) Retail
Job Titles
1 14 (51.85%) Architect
2 4 (14.81%) Analyst
2 4 (14.81%) BSS Architect
2 4 (14.81%) OSS Architect
2 4 (14.81%) Service Architect
3 3 (11.11%) Administrator
3 3 (11.11%) Project Manager
3 3 (11.11%) Remedy Administrator
4 2 (7.41%) Business Analyst
4 2 (7.41%) Implementation Manager
4 2 (7.41%) Implementation Project Manager
4 2 (7.41%) IT Administrator
4 2 (7.41%) Project Implementation Manager
4 2 (7.41%) Service Analyst
4 2 (7.41%) Service Desk Analyst
4 2 (7.41%) Service Management Architect
4 2 (7.41%) TOGAF Architect
5 1 (3.70%) Data Centre Architect
5 1 (3.70%) OSS Business Analyst
5 1 (3.70%) UML Analyst
Libraries, Frameworks & Software Standards
1 4 (14.81%) Web Services
Miscellaneous
1 2 (7.41%) CMDB
1 2 (7.41%) Data Centre
1 2 (7.41%) Frameworx
2 1 (3.70%) Analytical Skills
2 1 (3.70%) Graphic Design
2 1 (3.70%) Management Information System
Operating Systems
1 1 (3.70%) Linux
1 1 (3.70%) Windows
Processes & Methodologies
1 18 (66.67%) ITIL
2 12 (44.44%) ITSM
3 4 (14.81%) BPMN
3 4 (14.81%) ITIL V3
3 4 (14.81%) Presales
3 4 (14.81%) UML
4 3 (11.11%) Disaster Recovery
4 3 (11.11%) High Availability
4 3 (11.11%) TOGAF
4 3 (11.11%) Validation
5 2 (7.41%) Change Management
5 2 (7.41%) Enterprise Architecture
5 2 (7.41%) Incident Management
6 1 (3.70%) Analytics
6 1 (3.70%) Change Control
6 1 (3.70%) Continuous Improvement
6 1 (3.70%) eTOM
6 1 (3.70%) Mobile Device Management
6 1 (3.70%) Network Design
6 1 (3.70%) Portfolio Management
Programming Languages
1 1 (3.70%) SQL
Qualifications
1 11 (40.74%) Security Cleared
2 4 (14.81%) BPSS Clearance
2 4 (14.81%) DV Cleared
3 3 (11.11%) Degree
4 2 (7.41%) ISEB
5 1 (3.70%) CCNA
5 1 (3.70%) Cisco Certification
5 1 (3.70%) ITIL Certification
5 1 (3.70%) MCSA
5 1 (3.70%) MCSE
5 1 (3.70%) Microsoft Certification
Quality Assurance & Compliance
1 2 (7.41%) SLA
2 1 (3.70%) RMADS
System Software
1 1 (3.70%) Active Directory
1 1 (3.70%) VMware Infrastructure
1 1 (3.70%) vSphere
Vendors
1 8 (29.63%) BMC
1 8 (29.63%) Remedy
2 3 (11.11%) Microsoft
3 2 (7.41%) Google
3 2 (7.41%) HP
4 1 (3.70%) ArcSight
4 1 (3.70%) CA
4 1 (3.70%) EMC
4 1 (3.70%) Juniper
4 1 (3.70%) Lumension
4 1 (3.70%) Oracle
4 1 (3.70%) VMware