The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 100 99 115
Rank change year-on-year
-1 +16
Contract jobs citing Customer Engagement 21 28 15
As % of all contract IT jobs located in Berkshire 0.83% 1.04% 0.56%
As % of the Processes & Methodologies category 1.06% 1.43% 0.74%
Number of daily rates quoted 17 15 8
Average daily rate £463 £425 £450
Average daily rate % change year-on-year
+8.82% -5.55%
90% offered a daily rate of more than £330 £385 £309
10% offered a daily rate of more than £560 £433 £475
UK excluding London average daily rate £400 £425 £325
% change year-on-year
-5.88% +30.76%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £40.75 £21.58 -
% change year-on-year
+88.83% -
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1982 1961 2016
As % of all contract IT jobs located in Berkshire 78.68% 72.98% 75.70%
Number of daily rates quoted 1039 1000 1035
Average daily rate £400 £400 £400
90% offered a daily rate of more than £275 £250 £265
10% offered a daily rate of more than £546 £525 £525
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 73 38 59
Average hourly rate £16.09 £30.00 £16.00
Average hourly rate % change year-on-year
-46.36% +87.50%
90% offered a hourly rate of more than £11.42 £13.65 £11.90
10% offered a hourly rate of more than £63.00 £55.65 £127.50
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Customer Engagement
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Daily Rate Trend in Berkshire

Customer Engagement
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engagement across the Berkshire region over the 3 months to 9 February 2016.

Customer Engagement Daily Rate Histogram in Berkshire

Customer Engagement
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Hourly Rate Trend in Berkshire

Customer Engagement
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -18 11 £438 +2.94% 6
Windsor +4 3 £480 -
Slough - 3 £325 -
Bracknell - 2 £530 -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 9 February 2016, IT contractor jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 16 (47.06%) Windows
2 11 (32.35%) Degree
3 9 (26.47%) ITIL
3 9 (26.47%) Microsoft Certification
3 9 (26.47%) SC Cleared
3 9 (26.47%) Security Cleared
4 8 (23.53%) Office 365
4 8 (23.53%) Windows 10
4 8 (23.53%) MS Excel
4 8 (23.53%) Microsoft
4 8 (23.53%) Active Directory
4 8 (23.53%) Service Management
4 8 (23.53%) Finance
5 7 (20.59%) BitLocker
5 7 (20.59%) SCCM
5 7 (20.59%) MCTS
5 7 (20.59%) MCITP
6 6 (17.65%) MS Office
7 5 (14.71%) SQL
7 5 (14.71%) .NET
7 5 (14.71%) DNS
7 5 (14.71%) DHCP
7 5 (14.71%) Citrix
7 5 (14.71%) Infovista
7 5 (14.71%) Migration
7 5 (14.71%) Agile Software Development
7 5 (14.71%) Windows Vista
7 5 (14.71%) Release Management
8 4 (11.76%) PowerShell
8 4 (11.76%) Windows 7

Customer Engagement
Top Related IT Skills in Berkshire by Category

For the 6 months to 9 February 2016, IT contractor jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.94%) Apache Pig
Applications
1 8 (23.53%) MS Excel
2 6 (17.65%) MS Office
Cloud Services
1 8 (23.53%) Office 365
2 4 (11.76%) Microsoft Azure
3 3 (8.82%) Azure Active Directory
4 2 (5.88%) IaaS
5 1 (2.94%) Amazon AWS
5 1 (2.94%) Cloud Computing
5 1 (2.94%) Google Cloud Platform
5 1 (2.94%) Google Compute Engine
5 1 (2.94%) SoftLayer
Communications & Networking
1 5 (14.71%) DHCP
1 5 (14.71%) DNS
2 4 (11.76%) Firewall
3 2 (5.88%) MPLS
3 2 (5.88%) VPN
Database & Business Intelligence
1 3 (8.82%) Microsoft Analysis Services
1 3 (8.82%) SQL Server
1 3 (8.82%) SQL Server Analysis Services
1 3 (8.82%) SQL Server Reporting Services
2 2 (5.88%) SQL Server Integration Services
3 1 (2.94%) Big Data
Development Applications
1 2 (5.88%) Team Foundation Server
1 2 (5.88%) Visual Studio
General
1 8 (23.53%) Finance
2 2 (5.88%) Marketing
2 2 (5.88%) Telecoms
Job Titles
1 10 (29.41%) Architect
2 7 (20.59%) Developer
3 5 (14.71%) Support Engineer
4 4 (11.76%) Field Engineer
5 3 (8.82%) Analyst
5 3 (8.82%) Business Analyst
5 3 (8.82%) Chief Architect
5 3 (8.82%) Consultant
5 3 (8.82%) Finance Business Analyst
5 3 (8.82%) Financial Analyst
5 3 (8.82%) Financial Business Analyst
5 3 (8.82%) Financial Services Business Analyst
5 3 (8.82%) Lead Business Analyst
5 3 (8.82%) Senior Analyst
5 3 (8.82%) Senior Business Analyst
5 3 (8.82%) Senior Financial Analyst
5 3 (8.82%) Service Analyst
5 3 (8.82%) Solutions Architect
6 2 (5.88%) Migration Architect
6 2 (5.88%) Network Architect
Libraries, Frameworks & Software Standards
1 5 (14.71%) .NET
2 1 (2.94%) CSS
Miscellaneous
1 3 (8.82%) User Experience
2 2 (5.88%) Replication
3 1 (2.94%) Algorithms
Operating Systems
1 16 (47.06%) Windows
2 8 (23.53%) Windows 10
3 5 (14.71%) Windows Vista
4 4 (11.76%) Windows 7
4 4 (11.76%) Windows 8
5 2 (5.88%) Windows Server 2003
5 2 (5.88%) Windows Server 2008
6 1 (2.94%) Linux
6 1 (2.94%) Windows XP
Processes & Methodologies
1 9 (26.47%) ITIL
2 8 (23.53%) Service Management
3 5 (14.71%) Agile Software Development
3 5 (14.71%) Migration
3 5 (14.71%) Release Management
4 3 (8.82%) Business Analysis
4 3 (8.82%) Business Development
4 3 (8.82%) Presales
4 3 (8.82%) Problem Management
4 3 (8.82%) Project Management
4 3 (8.82%) Scrum
4 3 (8.82%) UML
5 2 (5.88%) B2B
5 2 (5.88%) Brand Management
5 2 (5.88%) CMMI
5 2 (5.88%) Digital Marketing
5 2 (5.88%) Disaster Recovery
5 2 (5.88%) Kanban
5 2 (5.88%) QMS
5 2 (5.88%) SEO
Programming Languages
1 5 (14.71%) SQL
2 4 (11.76%) C#
2 4 (11.76%) PowerShell
2 4 (11.76%) VB.NET
3 2 (5.88%) VBScript
4 1 (2.94%) C++
4 1 (2.94%) Java
4 1 (2.94%) Perl
4 1 (2.94%) PHP
4 1 (2.94%) Python
4 1 (2.94%) Ruby
Qualifications
1 11 (32.35%) Degree
2 9 (26.47%) Microsoft Certification
2 9 (26.47%) SC Cleared
2 9 (26.47%) Security Cleared
3 7 (20.59%) MCITP
3 7 (20.59%) MCTS
4 2 (5.88%) MCSD
System Software
1 8 (23.53%) Active Directory
2 7 (20.59%) BitLocker
3 3 (8.82%) Terminal Server
Systems Management
1 7 (20.59%) SCCM
2 3 (8.82%) Forefront Identity Manager
2 3 (8.82%) WSUS
Vendors
1 8 (23.53%) Microsoft
2 5 (14.71%) Citrix
2 5 (14.71%) Infovista
3 4 (11.76%) Becrypt
4 2 (5.88%) Cisco
4 2 (5.88%) VMware
5 1 (2.94%) CA
5 1 (2.94%) Google
5 1 (2.94%) HP
5 1 (2.94%) Rackspace