The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 106 125 118
Rank change year-on-year
+19 -7
Contract jobs citing Customer Engagement 19 5 8
As % of all contract IT jobs located in Berkshire 0.72% 0.20% 0.30%
As % of the Processes & Methodologies category 1.02% 0.29% 0.44%
Number of daily rates quoted 14 1 1
Average daily rate
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of your Daily Rate
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£400 £375 £275
Average daily rate % change year-on-year
+6.66% +36.36%
UK excluding London average daily rate £385 £450 £375
% change year-on-year
-14.44% +20.00%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £16.38
UK excluding London average hourly rate £21.58 - £12.69
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1868 1716 1816
As % of all contract IT jobs located in Berkshire 70.41% 68.37% 68.25%
Number of daily rates quoted 987 874 712
Average daily rate £400 £388 £375
Average daily rate % change year-on-year
+3.22% +3.33%
90% offered a daily rate of more than £263 £242 £248
10% offered a daily rate of more than £550 £538 £500
UK excluding London average daily rate £388 £363 £370
% change year-on-year
+6.89% -2.02%
Number of hourly rates quoted 24 49 62
Average hourly rate £21.00 £18.70 £17.50
Average hourly rate % change year-on-year
+12.29% +6.85%
90% offered a hourly rate of more than £15.50 £12.50 £11.50
10% offered a hourly rate of more than £42.50 £39.00 £35.00
UK excluding London average hourly rate £25.00 £27.50 £29.75
% change year-on-year
-9.09% -7.56%

Customer Engagement
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Daily Rate Trend in Berkshire

Customer Engagement
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Hourly Rate Trend in Berkshire

Customer Engagement
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +18 8 £400 - 1
Slough - - - -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 28 November 2014, IT contractor jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 19 (63.33%) Microsoft Certification
2 18 (60.00%) Degree
3 16 (53.33%) MCTS
3 16 (53.33%) MCITP
3 16 (53.33%) Service Management
3 16 (53.33%) ITIL
3 16 (53.33%) Windows
4 10 (33.33%) DNS
5 8 (26.67%) .NET
6 7 (23.33%) IIS
6 7 (23.33%) C#
6 7 (23.33%) DHCP
7 6 (20.00%) SQL
8 5 (16.67%) Microsoft
8 5 (16.67%) Active Directory
8 5 (16.67%) MCSE
8 5 (16.67%) SharePoint
8 5 (16.67%) Disaster Recovery
8 5 (16.67%) Scrum
8 5 (16.67%) Agile Software Development
8 5 (16.67%) Microsoft Azure
9 4 (13.33%) .NET Framework
9 4 (13.33%) Replication
9 4 (13.33%) BizTalk Server
9 4 (13.33%) E-Commerce
9 4 (13.33%) SQL Server
10 3 (10.00%) MCP
10 3 (10.00%) MCSD
10 3 (10.00%) Java
10 3 (10.00%) VBA

Customer Engagement
Top Related IT Skills in Berkshire by Category

For the 6 months to 28 November 2014, IT contractor jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 7 (23.33%) IIS
2 5 (16.67%) SharePoint
3 4 (13.33%) BizTalk Server
4 1 (3.33%) IBM Notes
4 1 (3.33%) MS Exchange
4 1 (3.33%) GroupWise
4 1 (3.33%) CMS
Applications
1 3 (10.00%) MS Excel
2 2 (6.67%) MS Office
3 1 (3.33%) Photoshop
Business Applications
1 2 (6.67%) Magento
Cloud Services
1 5 (16.67%) Microsoft Azure
2 3 (10.00%) Office 365
Communications & Networking
1 10 (33.33%) DNS
2 7 (23.33%) DHCP
3 2 (6.67%) Wireshark
3 2 (6.67%) HTTP
3 2 (6.67%) SSL
4 1 (3.33%) POP3
4 1 (3.33%) SMTP
4 1 (3.33%) FTP
4 1 (3.33%) SAN
4 1 (3.33%) IMAP
Database & Business Intelligence
1 4 (13.33%) SQL Server
Development Applications
1 2 (6.67%) Team Foundation Server
1 2 (6.67%) Fiddler
1 2 (6.67%) JIRA
1 2 (6.67%) Visual Studio
General
1 3 (10.00%) Retail
2 1 (3.33%) Finance
2 1 (3.33%) Marketing
Job Titles
1 9 (30.00%) Support Engineer
2 7 (23.33%) Field Engineer
2 7 (23.33%) Business Analyst
2 7 (23.33%) Analyst
3 3 (10.00%) Server Engineer
3 3 (10.00%) Escalation Engineer
4 2 (6.67%) E-Commerce Business Analyst
4 2 (6.67%) Agile Business Analyst
4 2 (6.67%) Virtualisation Engineer
4 2 (6.67%) Technical Support Engineer
4 2 (6.67%) Technical Engineer
4 2 (6.67%) Server Support Engineer
4 2 (6.67%) Server Support
4 2 (6.67%) Technical Support
5 1 (3.33%) Support Consultant
5 1 (3.33%) Consultant
5 1 (3.33%) Coordinator
5 1 (3.33%) Project Manager
5 1 (3.33%) E-Commerce Project Manager
5 1 (3.33%) BizTalk Consultant
Libraries, Frameworks & Software Standards
1 8 (26.67%) .NET
2 4 (13.33%) .NET Framework
3 2 (6.67%) FastCGI
3 2 (6.67%) Windows Identity Foundation
3 2 (6.67%) REST
3 2 (6.67%) WCF
3 2 (6.67%) Silverlight
3 2 (6.67%) LINQ
3 2 (6.67%) Ajax
3 2 (6.67%) ADO.NET
3 2 (6.67%) ASP.NET
3 2 (6.67%) XML
4 1 (3.33%) HTML
Miscellaneous
1 4 (13.33%) Replication
2 3 (10.00%) Clustering
3 2 (6.67%) User Experience
3 2 (6.67%) iPad
3 2 (6.67%) Client/Server
4 1 (3.33%) Social Media
Operating Systems
1 16 (53.33%) Windows
2 3 (10.00%) Windows Server 2008
2 3 (10.00%) Windows Server 2012
3 2 (6.67%) Windows Server 2003
Processes & Methodologies
1 16 (53.33%) Service Management
1 16 (53.33%) ITIL
2 5 (16.67%) Disaster Recovery
2 5 (16.67%) Scrum
2 5 (16.67%) Agile Software Development
3 4 (13.33%) E-Commerce
4 2 (6.67%) Business Process Mapping
4 2 (6.67%) Web Development
4 2 (6.67%) Performance Monitoring
4 2 (6.67%) BDD
4 2 (6.67%) Kanban
4 2 (6.67%) Use Case
4 2 (6.67%) Business Analysis
4 2 (6.67%) TDD
4 2 (6.67%) MVC
4 2 (6.67%) CMMI
4 2 (6.67%) Migration
4 2 (6.67%) B2C
5 1 (3.33%) SEO
5 1 (3.33%) Pay per click
Programming Languages
1 7 (23.33%) C#
2 6 (20.00%) SQL
3 3 (10.00%) Java
3 3 (10.00%) VBA
4 2 (6.67%) PowerShell
4 2 (6.67%) Ruby
4 2 (6.67%) Python
4 2 (6.67%) JavaScript
4 2 (6.67%) PHP
4 2 (6.67%) C++
4 2 (6.67%) T-SQL
4 2 (6.67%) VBScript
4 2 (6.67%) VB.NET
Qualifications
1 19 (63.33%) Microsoft Certification
2 18 (60.00%) Degree
3 16 (53.33%) MCTS
3 16 (53.33%) MCITP
4 5 (16.67%) MCSE
5 3 (10.00%) MCP
5 3 (10.00%) MCSD
5 3 (10.00%) SC Cleared
5 3 (10.00%) Security Cleared
System Software
1 5 (16.67%) Active Directory
2 3 (10.00%) Hyper-V
3 2 (6.67%) VMware Infrastructure
3 2 (6.67%) Microsoft App-V
4 1 (3.33%) Terminal Services
Systems Management
1 3 (10.00%) Forefront Identity Manager
2 2 (6.67%) SCSM
2 2 (6.67%) SCOM
2 2 (6.67%) WMI
3 1 (3.33%) MOM
3 1 (3.33%) WSUS
Vendors
1 5 (16.67%) Microsoft
2 2 (6.67%) Demandware
2 2 (6.67%) hybris
2 2 (6.67%) VMware
2 2 (6.67%) ATG
2 2 (6.67%) Citrix
3 1 (3.33%) Novell
3 1 (3.33%) Lotus
3 1 (3.33%) Google
Reading, Berkshire
Experis Ltd
Rate: £350 - £450 per day
Posted: 2 days ago