The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 111 125 139
Rank change year-on-year
+14 +14
Contract jobs citing Customer Engagement 14 10 4
As % of all contract IT jobs located in Berkshire 0.58% 0.39% 0.13%
As % of the Processes & Methodologies category 0.79% 0.57% 0.19%
Number of daily rates quoted 12 3 3
Average daily rate
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of your Daily Rate
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£388 £445 £488
Average daily rate % change year-on-year
-12.92% -8.71%
UK excluding London average daily rate £400 £355 £288
% change year-on-year
+12.67% +23.47%
Number of hourly rates quoted 1 0 0
Average hourly rate £12.00 - -
UK excluding London average hourly rate £11.50 £45.00 £9.00
% change year-on-year
-74.44% +400.00%
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1778 1759 2127
As % of all contract IT jobs located in Berkshire 73.84% 68.55% 67.70%
Number of daily rates quoted 880 834 758
Average daily rate £390 £375 £382
Average daily rate % change year-on-year
+4.00% -1.70%
90% offered a daily rate of more than £255 £238 £248
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 28 36 42
Average hourly rate £17.07 £22.85 £32.50
Average hourly rate % change year-on-year
-25.29% -29.69%
90% offered a hourly rate of more than £12.00 £13.10 £11.35
10% offered a hourly rate of more than £59.00 £44.40 £50.00
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Customer Engagement
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Daily Rate Trend in Berkshire

Customer Engagement
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Hourly Rate Trend in Berkshire

Customer Engagement
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +15 6 £388 - 2
Slough - - - -
Maidenhead - - - -
Newbury - - - -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 17 September 2014, IT contractor jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 13 (50.00%) Microsoft Certification
2 12 (46.15%) Service Management
2 12 (46.15%) Windows
2 12 (46.15%) ITIL
2 12 (46.15%) MCTS
2 12 (46.15%) MCITP
3 11 (42.31%) Degree
4 10 (38.46%) DNS
5 9 (34.62%) SharePoint
6 8 (30.77%) DHCP
7 6 (23.08%) Active Directory
8 5 (19.23%) Disaster Recovery
8 5 (19.23%) Clustering
8 5 (19.23%) Project Management
9 4 (15.38%) Migration
9 4 (15.38%) Replication
9 4 (15.38%) Microsoft
9 4 (15.38%) SQL
9 4 (15.38%) C#
9 4 (15.38%) .NET
9 4 (15.38%) Microsoft Azure
10 3 (11.54%) Forefront Identity Manager
10 3 (11.54%) Office 365
10 3 (11.54%) Windows Server 2012
10 3 (11.54%) Windows Server 2008
10 3 (11.54%) WSUS
10 3 (11.54%) IIS
10 3 (11.54%) Terminal Services
11 2 (7.69%) Scrum
11 2 (7.69%) Finance

Customer Engagement
Top Related IT Skills in Berkshire by Category

For the 6 months to 17 September 2014, IT contractor jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 9 (34.62%) SharePoint
2 3 (11.54%) IIS
3 1 (3.85%) MS Exchange
3 1 (3.85%) IBM Notes
3 1 (3.85%) CMS
3 1 (3.85%) BizTalk Server
3 1 (3.85%) GroupWise
Applications
1 1 (3.85%) MS Excel
1 1 (3.85%) Photoshop
Cloud Services
1 4 (15.38%) Microsoft Azure
2 3 (11.54%) Office 365
Communications & Networking
1 10 (38.46%) DNS
2 8 (30.77%) DHCP
3 1 (3.85%) IMAP
3 1 (3.85%) Wireshark
3 1 (3.85%) POP3
3 1 (3.85%) SMTP
3 1 (3.85%) SSL
3 1 (3.85%) FTP
3 1 (3.85%) HTTP
3 1 (3.85%) SAN
Database & Business Intelligence
1 1 (3.85%) Big Data
1 1 (3.85%) Hadoop
1 1 (3.85%) Data Mining
1 1 (3.85%) SQL Server
Development Applications
1 1 (3.85%) Team Foundation Server
1 1 (3.85%) Fiddler
1 1 (3.85%) Visual Studio
1 1 (3.85%) MSI
General
1 2 (7.69%) Finance
1 2 (7.69%) Marketing
2 1 (3.85%) Retail
2 1 (3.85%) Publishing
2 1 (3.85%) Games
Job Titles
1 10 (38.46%) Analyst
2 9 (34.62%) Business Analyst
3 5 (19.23%) Field Engineer
3 5 (19.23%) Support Engineer
4 3 (11.54%) SharePoint Business Analyst
4 3 (11.54%) Server Engineer
5 2 (7.69%) Support Consultant
5 2 (7.69%) Consultant
5 2 (7.69%) Windows Server Engineer
5 2 (7.69%) Escalation Engineer
6 1 (3.85%) Virtualisation Consultant
6 1 (3.85%) E-Commerce Manager
6 1 (3.85%) Server Support Engineer
6 1 (3.85%) E-Commerce Project Manager
6 1 (3.85%) Data Analyst
6 1 (3.85%) Technical Support Engineer
6 1 (3.85%) Technical Engineer
6 1 (3.85%) Server Support
6 1 (3.85%) Technical Support
6 1 (3.85%) Coordinator
Libraries, Frameworks & Software Standards
1 4 (15.38%) .NET
2 1 (3.85%) FastCGI
2 1 (3.85%) Application Packaging
2 1 (3.85%) REST
2 1 (3.85%) Windows Identity Foundation
2 1 (3.85%) .NET Framework
2 1 (3.85%) Ajax
2 1 (3.85%) WCF
2 1 (3.85%) Silverlight
2 1 (3.85%) LINQ
2 1 (3.85%) ADO.NET
2 1 (3.85%) ASP.NET
2 1 (3.85%) XML
2 1 (3.85%) HTML
Miscellaneous
1 5 (19.23%) Clustering
2 4 (15.38%) Replication
3 1 (3.85%) Analytical Skills
3 1 (3.85%) Social Media
3 1 (3.85%) New Media
3 1 (3.85%) Statistics
3 1 (3.85%) Mathematics
3 1 (3.85%) Computer Science
3 1 (3.85%) Client/Server
Operating Systems
1 12 (46.15%) Windows
2 3 (11.54%) Windows Server 2012
2 3 (11.54%) Windows Server 2008
3 1 (3.85%) Windows 8
3 1 (3.85%) Windows 7
Processes & Methodologies
1 12 (46.15%) Service Management
1 12 (46.15%) ITIL
2 5 (19.23%) Disaster Recovery
2 5 (19.23%) Project Management
3 4 (15.38%) Migration
4 2 (7.69%) Scrum
4 2 (7.69%) E-Commerce
4 2 (7.69%) Agile Software Development
4 2 (7.69%) Data Management
4 2 (7.69%) Analytics
5 1 (3.85%) Online Marketing
5 1 (3.85%) Performance Tuning
5 1 (3.85%) Performance Monitoring
5 1 (3.85%) Statistical Modelling
5 1 (3.85%) Business Analytics
5 1 (3.85%) Product Management
5 1 (3.85%) High Availability
5 1 (3.85%) Continuous Improvement
5 1 (3.85%) Electronic Design Automation
5 1 (3.85%) Web Development
Programming Languages
1 4 (15.38%) SQL
1 4 (15.38%) C#
2 2 (7.69%) Java
2 2 (7.69%) PowerShell
3 1 (3.85%) R
3 1 (3.85%) Ruby
3 1 (3.85%) Python
3 1 (3.85%) JavaScript
3 1 (3.85%) Perl
3 1 (3.85%) PHP
3 1 (3.85%) T-SQL
3 1 (3.85%) VBScript
3 1 (3.85%) VB.NET
3 1 (3.85%) VBA
3 1 (3.85%) C++
3 1 (3.85%) Shell Script
Qualifications
1 13 (50.00%) Microsoft Certification
2 12 (46.15%) MCTS
2 12 (46.15%) MCITP
3 11 (42.31%) Degree
4 1 (3.85%) SC Cleared
4 1 (3.85%) Security Cleared
4 1 (3.85%) MCSE
4 1 (3.85%) PhD
4 1 (3.85%) MCP
4 1 (3.85%) MCSD
System Software
1 6 (23.08%) Active Directory
2 3 (11.54%) Terminal Services
3 2 (7.69%) Hyper-V
4 1 (3.85%) Microsoft App-V
Systems Management
1 3 (11.54%) Forefront Identity Manager
1 3 (11.54%) WSUS
2 1 (3.85%) WMI
2 1 (3.85%) SCCM
2 1 (3.85%) SCOM
Vendors
1 4 (15.38%) Microsoft
2 1 (3.85%) Google
2 1 (3.85%) Novell
2 1 (3.85%) Lotus
Berkshire
Nationwide People Ltd
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Posted: 6 days ago