The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 110 116 123
Rank change year-on-year
+6 +7
Contract jobs citing Customer Engagement 2 10 2
As % of all contract IT jobs located in Berkshire 0.081% 0.41% 0.084%
As % of the Processes & Methodologies category 0.11% 0.56% 0.12%
Number of daily rates quoted 2 5 0
Average daily rate
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of your Daily Rate
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£450 £375 -
Average daily rate % change year-on-year
+20.00% -
UK excluding London average daily rate £350 £375 £353
% change year-on-year
-6.66% +6.38%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £59.50 £14.63 £75.00
% change year-on-year
+306.83% -80.50%
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1818 1801 1673
As % of all contract IT jobs located in Berkshire 74.08% 73.81% 70.12%
Number of daily rates quoted 923 850 716
Average daily rate £378 £375 £400
Average daily rate % change year-on-year
+0.66% -6.25%
90% offered a daily rate of more than £250 £225 £220
10% offered a daily rate of more than £500 £500 £525
UK excluding London average daily rate £388 £375 £370
% change year-on-year
+3.33% +1.35%
Number of hourly rates quoted 68 22 35
Average hourly rate £21.55 £19.00 £30.00
Average hourly rate % change year-on-year
+13.42% -36.66%
90% offered a hourly rate of more than £14.00 £11.80 £14.50
10% offered a hourly rate of more than £39.00 £35.00 £37.50
UK excluding London average hourly rate £30.00 £28.50 £30.50
% change year-on-year
+5.26% -6.55%

Customer Engagement
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Daily Rate Trend in Berkshire

Customer Engagement
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Hourly Rate Trend in Berkshire

Customer Engagement
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +3 1 £400 -8.57%
Slough +2 1 £500 +33.33%
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 3 July 2015, IT contractor jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 22 (78.57%) Windows
2 19 (67.86%) Active Directory
3 18 (64.29%) Microsoft Certification
3 18 (64.29%) ITIL
3 18 (64.29%) MCTS
3 18 (64.29%) MCITP
4 17 (60.71%) Degree
4 17 (60.71%) Service Management
5 14 (50.00%) Microsoft
6 13 (46.43%) DNS
7 9 (32.14%) Disaster Recovery
7 9 (32.14%) MS Excel
7 9 (32.14%) Windows 7
7 9 (32.14%) Windows 8
8 8 (28.57%) Windows Server 2003
9 7 (25.00%) Clustering
9 7 (25.00%) DHCP
9 7 (25.00%) SQL
10 6 (21.43%) VBScript
10 6 (21.43%) IIS
10 6 (21.43%) MS Exchange
10 6 (21.43%) PowerShell
10 6 (21.43%) SCCM
11 5 (17.86%) IMAP
11 5 (17.86%) Microsoft Azure
11 5 (17.86%) IBM Notes
11 5 (17.86%) POP3
11 5 (17.86%) SMTP
11 5 (17.86%) Migration
11 5 (17.86%) GroupWise

Customer Engagement
Top Related IT Skills in Berkshire by Category

For the 6 months to 3 July 2015, IT contractor jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 6 (21.43%) IIS
1 6 (21.43%) MS Exchange
2 5 (17.86%) GroupWise
2 5 (17.86%) IBM Notes
3 4 (14.29%) Office Communications Server
4 1 (3.57%) SharePoint
Applications
1 9 (32.14%) MS Excel
2 1 (3.57%) MS Visio
2 1 (3.57%) MS PowerPoint
Business Applications
1 1 (3.57%) Dynamics CRM
Cloud Services
1 5 (17.86%) Microsoft Azure
2 4 (14.29%) Office 365
Communications & Networking
1 13 (46.43%) DNS
2 7 (25.00%) DHCP
3 5 (17.86%) POP3
3 5 (17.86%) SMTP
3 5 (17.86%) SAN
3 5 (17.86%) IMAP
4 3 (10.71%) Firewall
5 1 (3.57%) Wireless
5 1 (3.57%) Wireshark
5 1 (3.57%) Internet
5 1 (3.57%) HTTPS
5 1 (3.57%) SSL
5 1 (3.57%) HTTP
Development Applications
1 3 (10.71%) Visual Studio
1 3 (10.71%) Team Foundation Server
2 1 (3.57%) Fiddler
General
1 1 (3.57%) Legal
1 1 (3.57%) Billing
Job Titles
1 16 (57.14%) Field Engineer
2 6 (21.43%) Server Engineer
3 5 (17.86%) Support Engineer
3 5 (17.86%) Architect
3 5 (17.86%) Solutions Architect
4 4 (14.29%) Exchange Engineer
5 3 (10.71%) Desktop Support
5 3 (10.71%) Consultant
5 3 (10.71%) Desktop Support Engineer
5 3 (10.71%) Desktop Engineer
6 2 (7.14%) Active Directory Consultant
7 1 (3.57%) Designer
7 1 (3.57%) Microsoft Solutions Architect
7 1 (3.57%) Escalation Engineer
7 1 (3.57%) Server Support Engineer
7 1 (3.57%) CRM Consultant
7 1 (3.57%) Project Director
7 1 (3.57%) Technical Support Engineer
7 1 (3.57%) Solutions Designer
7 1 (3.57%) Server Support
Libraries, Frameworks & Software Standards
1 4 (14.29%) .NET
2 3 (10.71%) XML
3 2 (7.14%) REST
4 1 (3.57%) Windows Identity Foundation
4 1 (3.57%) FastCGI
4 1 (3.57%) HTML
4 1 (3.57%) Ajax
4 1 (3.57%) WCF
4 1 (3.57%) Silverlight
4 1 (3.57%) LINQ
4 1 (3.57%) ADO.NET
4 1 (3.57%) ASP.NET
4 1 (3.57%) CSS
Miscellaneous
1 7 (25.00%) Clustering
2 4 (14.29%) Replication
2 4 (14.29%) Private Cloud
3 1 (3.57%) IVR
3 1 (3.57%) Client/Server
3 1 (3.57%) Management Information System
Operating Systems
1 22 (78.57%) Windows
2 9 (32.14%) Windows 7
2 9 (32.14%) Windows 8
3 8 (28.57%) Windows Server 2003
4 4 (14.29%) Windows Server 2008
Processes & Methodologies
1 18 (64.29%) ITIL
2 17 (60.71%) Service Management
3 9 (32.14%) Disaster Recovery
4 5 (17.86%) Migration
5 4 (14.29%) Problem Management
5 4 (14.29%) Scrum
5 4 (14.29%) Agile Software Development
5 4 (14.29%) Patch Management
6 3 (10.71%) Server Building
6 3 (10.71%) Performance Monitoring
6 3 (10.71%) Kanban
6 3 (10.71%) CMMI
7 2 (7.14%) Performance Tuning
8 1 (3.57%) Performance Analysis
8 1 (3.57%) Data Migration
8 1 (3.57%) Line Management
8 1 (3.57%) Energy Management
8 1 (3.57%) Service Delivery
8 1 (3.57%) MVC
8 1 (3.57%) Contact Management
Programming Languages
1 7 (25.00%) SQL
2 6 (21.43%) VBScript
2 6 (21.43%) PowerShell
3 4 (14.29%) C#
4 3 (10.71%) VB.NET
5 2 (7.14%) VB
6 1 (3.57%) T-SQL
6 1 (3.57%) C++
6 1 (3.57%) Java
6 1 (3.57%) JavaScript
6 1 (3.57%) PHP
6 1 (3.57%) Python
6 1 (3.57%) Ruby
6 1 (3.57%) C
Qualifications
1 18 (64.29%) Microsoft Certification
1 18 (64.29%) MCTS
1 18 (64.29%) MCITP
2 17 (60.71%) Degree
3 3 (10.71%) MCSE
Quality Assurance & Compliance
1 1 (3.57%) QA
System Software
1 19 (67.86%) Active Directory
2 3 (10.71%) BitLocker
Systems Management
1 6 (21.43%) SCCM
2 3 (10.71%) SCOM
2 3 (10.71%) WMI
2 3 (10.71%) SCSM
3 2 (7.14%) Forefront Identity Manager
4 1 (3.57%) MOM
Vendors
1 14 (50.00%) Microsoft
2 5 (17.86%) Novell
2 5 (17.86%) Lotus
3 3 (10.71%) Becrypt
4 2 (7.14%) Citrix
5 1 (3.57%) Genesys
5 1 (3.57%) Blue Prism
Berkshire
TEKsystems
Rate: £450 - £475 per day
Posted: 2 days ago