The first table below looks at the demand for Customer Engagement skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Berkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 115 117 -
Rank change year-on-year
+2 -
Contract jobs citing Customer Engagement 7 5 0
As % of all contract IT jobs located in Berkshire 0.28% 0.21% -
As % of the Processes & Methodologies category 0.38% 0.30% -
Number of daily rates quoted 2 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 - -
UK excluding London average daily rate £374 £355 £300
% change year-on-year
+5.28% +18.33%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £11.00 £45.00 £45.00
% change year-on-year
-75.55% -
Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1839 1658 2074
As % of all contract IT jobs located in Berkshire 73.41% 68.88% 65.82%
Number of daily rates quoted 878 740 799
Average daily rate £375 £400 £380
Average daily rate % change year-on-year
-6.25% +5.26%
90% offered a daily rate of more than £250 £220 £246
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 20 28 43
Average hourly rate £17.07 £30.00 £35.75
Average hourly rate % change year-on-year
-43.10% -16.08%
90% offered a hourly rate of more than £15.00 £14.60 £13.50
10% offered a hourly rate of more than £44.50 £37.50 £45.00
UK excluding London average hourly rate £26.50 £31.00 £31.50
% change year-on-year
-14.51% -1.58%
Customer Engagement
South East

Customer Engagement
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Daily Rate Trend in Berkshire

Customer Engagement
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Hourly Rate Trend in Berkshire

Customer Engagement
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading - 5 £375 - 1
Slough - - - -
Maidenhead - - - -
Newbury - - - -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 30 July 2014, IT contractor jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 9 (52.94%) ITIL
1 9 (52.94%) Windows
1 9 (52.94%) Microsoft Certification
1 9 (52.94%) Service Management
1 9 (52.94%) MCTS
1 9 (52.94%) MCITP
2 8 (47.06%) Degree
2 8 (47.06%) DNS
3 7 (41.18%) DHCP
4 6 (35.29%) Project Management
5 5 (29.41%) Microsoft
5 5 (29.41%) SharePoint
6 4 (23.53%) Active Directory
6 4 (23.53%) Migration
6 4 (23.53%) Clustering
7 3 (17.65%) Finance
7 3 (17.65%) Disaster Recovery
7 3 (17.65%) WSUS
7 3 (17.65%) MS Excel
7 3 (17.65%) Terminal Services
7 3 (17.65%) SQL
7 3 (17.65%) Windows Server 2008
7 3 (17.65%) Microsoft Azure
7 3 (17.65%) Windows Server 2012
7 3 (17.65%) Replication
7 3 (17.65%) Forefront Identity Manager
8 2 (11.76%) Hadoop
8 2 (11.76%) Analytics
8 2 (11.76%) Office 365
8 2 (11.76%) Big Data

Customer Engagement
Top Related IT Skills in Berkshire by Category

For the 6 months to 30 July 2014, IT contractor jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 5 (29.41%) SharePoint
2 1 (5.88%) Live Communications Server
2 1 (5.88%) Lync
Applications
1 3 (17.65%) MS Excel
2 1 (5.88%) MS PowerPoint
2 1 (5.88%) MS Project
2 1 (5.88%) MS Office
2 1 (5.88%) PowerPivot
Cloud Services
1 3 (17.65%) Microsoft Azure
2 2 (11.76%) Office 365
Communications & Networking
1 8 (47.06%) DNS
2 7 (41.18%) DHCP
3 1 (5.88%) RTP
3 1 (5.88%) LAN
3 1 (5.88%) PBX
3 1 (5.88%) PSTN
3 1 (5.88%) Network Security
Database & Business Intelligence
1 2 (11.76%) Hadoop
1 2 (11.76%) Big Data
2 1 (5.88%) SQL Server Reporting Services
2 1 (5.88%) Data Mining
2 1 (5.88%) SQL Server
Development Applications
1 1 (5.88%) MSI
General
1 3 (17.65%) Finance
2 2 (11.76%) Games
3 1 (5.88%) Telecoms
3 1 (5.88%) Publishing
3 1 (5.88%) Marketing
Job Titles
1 6 (35.29%) Analyst
2 5 (29.41%) Business Analyst
3 4 (23.53%) Field Engineer
4 3 (17.65%) Support Consultant
4 3 (17.65%) Consultant
4 3 (17.65%) SharePoint Business Analyst
5 2 (11.76%) Project Manager
5 2 (11.76%) Windows Server Engineer
5 2 (11.76%) Server Engineer
6 1 (5.88%) E-Commerce Project Manager
6 1 (5.88%) E-Commerce Manager
6 1 (5.88%) Data Analyst
6 1 (5.88%) Support Engineer
6 1 (5.88%) Virtualisation Consultant
Libraries, Frameworks & Software Standards
1 1 (5.88%) Application Packaging
1 1 (5.88%) .NET
1 1 (5.88%) XML
Miscellaneous
1 4 (23.53%) Clustering
2 3 (17.65%) Replication
3 2 (11.76%) Mathematics
3 2 (11.76%) Statistics
4 1 (5.88%) Management Information System
4 1 (5.88%) Computer Science
4 1 (5.88%) New Media
Operating Systems
1 9 (52.94%) Windows
2 3 (17.65%) Windows Server 2008
2 3 (17.65%) Windows Server 2012
3 1 (5.88%) Windows 8
3 1 (5.88%) Windows 7
Processes & Methodologies
1 9 (52.94%) ITIL
1 9 (52.94%) Service Management
2 6 (35.29%) Project Management
3 4 (23.53%) Migration
4 3 (17.65%) Disaster Recovery
5 2 (11.76%) Analytics
5 2 (11.76%) Business Intelligence
6 1 (5.88%) Agile Software Development
6 1 (5.88%) Data Management
6 1 (5.88%) Information Management
6 1 (5.88%) Scrum
6 1 (5.88%) Supplier Management
6 1 (5.88%) Web Analytics
6 1 (5.88%) Statistical Analysis
6 1 (5.88%) Operations Research
6 1 (5.88%) Electronic Design Automation
6 1 (5.88%) Project Planning
6 1 (5.88%) Network Load Balancing
6 1 (5.88%) PRINCE2
6 1 (5.88%) E-Commerce
Programming Languages
1 3 (17.65%) SQL
2 2 (11.76%) PowerShell
2 2 (11.76%) C#
3 1 (5.88%) Shell Script
3 1 (5.88%) Java
3 1 (5.88%) Perl
3 1 (5.88%) VBScript
3 1 (5.88%) VBA
3 1 (5.88%) R
3 1 (5.88%) Data Analysis Expressions (DAX)
Qualifications
1 9 (52.94%) Microsoft Certification
1 9 (52.94%) MCTS
1 9 (52.94%) MCITP
2 8 (47.06%) Degree
3 1 (5.88%) PhD
System Software
1 4 (23.53%) Active Directory
2 3 (17.65%) Terminal Services
3 2 (11.76%) Hyper-V
4 1 (5.88%) Microsoft App-V
Systems Management
1 3 (17.65%) WSUS
1 3 (17.65%) Forefront Identity Manager
2 1 (5.88%) WMI
2 1 (5.88%) SCCM
2 1 (5.88%) SCOM
Vendors
1 5 (29.41%) Microsoft
2 1 (5.88%) Cisco