The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 159 179 217
Rank change year-on-year
+20 +38
Permanent jobs citing Customer Engagement 65 36 6
As % of all permanent IT jobs located in Berkshire 1.18% 0.64% 0.12%
As % of the Processes & Methodologies category 1.45% 0.82% 0.15%
Number of salaries quoted 51 21 5
Average salary £65,000 £60,000 £50,000
Average salary % change year-on-year
+8.33% +20.00%
90% offered a salary of more than £50,000 £52,500 £35,000
10% offered a salary of more than £90,000 £60,000 £99,000
UK excluding London average salary £50,000 £50,000 £52,500
% change year-on-year
- -4.76%
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4493 4376 3892
As % of all permanent IT jobs located in Berkshire 81.60% 77.53% 75.34%
Number of salaries quoted 3255 3197 2990
Average salary £52,500 £48,500 £46,000
Average salary % change year-on-year
+8.24% +5.43%
90% offered a salary of more than £35,000 £34,000 £31,500
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%

Customer Engagement
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Salary Trend in Berkshire

Customer Engagement
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Berkshire region over the 3 months to 30 March 2015.

Customer Engagement Salary Histogram in Berkshire

Customer Engagement
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +10 30 £75,000 +25.00% 1
Bracknell +19 19 £50,000 +17.64%
Windsor - 7 £100,000 -
Maidenhead - 3 £57,500 -
Slough +3 2 £65,000 +20.93%
Newbury +2 1 £57,500 - 1
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 30 March 2015, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 43 (48.31%) Agile Software Development
2 40 (44.94%) Scrum
3 35 (39.33%) Retail
4 31 (34.83%) Stakeholder Management
5 30 (33.71%) Degree
6 29 (32.58%) CRM
7 27 (30.34%) E-Commerce
8 25 (28.09%) B2C
9 24 (26.97%) JIRA
9 24 (26.97%) Business Analysis
9 24 (26.97%) Use Case
9 24 (26.97%) hybris
9 24 (26.97%) Business Process Mapping
9 24 (26.97%) User Experience
10 23 (25.84%) iPad
11 22 (24.72%) Finance
11 22 (24.72%) Telecoms
12 20 (22.47%) ITIL
13 19 (21.35%) SharePoint
13 19 (21.35%) Marketing
14 17 (19.10%) Manufacturing
15 16 (17.98%) PRINCE2
15 16 (17.98%) Analytics
16 11 (12.36%) Legal
16 11 (12.36%) Wireless
16 11 (12.36%) UML
16 11 (12.36%) MS Visio
16 11 (12.36%) MS PowerPoint
16 11 (12.36%) QA
16 11 (12.36%) Billing

Customer Engagement
Top Related IT Skills in Berkshire by Category

For the 6 months to 30 March 2015, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 19 (21.35%) SharePoint
2 8 (8.99%) Lotus Domino
2 8 (8.99%) WebSphere
2 8 (8.99%) WebSphere Portal
2 8 (8.99%) IBM Connections
3 3 (3.37%) Lync
4 2 (2.25%) Magnolia
4 2 (2.25%) CMS
Applications
1 11 (12.36%) MS Visio
1 11 (12.36%) MS PowerPoint
2 1 (1.12%) MS Excel
Business Applications
1 1 (1.12%) SAP Oil and Gas
Cloud Services
1 11 (12.36%) Office 365
2 10 (11.24%) Cloud Computing
3 8 (8.99%) Microsoft Azure
4 3 (3.37%) SaaS
4 3 (3.37%) PaaS
4 3 (3.37%) IaaS
4 3 (3.37%) Terremark
Communications & Networking
1 11 (12.36%) Wireless
2 3 (3.37%) NGN
2 3 (3.37%) DSLAM
2 3 (3.37%) OpenFlow
2 3 (3.37%) ATM
2 3 (3.37%) Broadband
2 3 (3.37%) SDH
3 1 (1.12%) SMS
3 1 (1.12%) Wireshark
Development Applications
1 24 (26.97%) JIRA
2 1 (1.12%) Fiddler
2 1 (1.12%) Team Foundation Server
2 1 (1.12%) Visual Studio
General
1 35 (39.33%) Retail
2 22 (24.72%) Telecoms
2 22 (24.72%) Finance
3 19 (21.35%) Marketing
4 17 (19.10%) Manufacturing
5 11 (12.36%) Legal
5 11 (12.36%) Billing
6 1 (1.12%) Electronics
6 1 (1.12%) Advertising
Job Titles
1 23 (25.84%) Business Analyst
1 23 (25.84%) Analyst
1 23 (25.84%) Agile Business Analyst
1 23 (25.84%) E-Commerce Business Analyst
2 14 (15.73%) Consultant
3 12 (13.48%) Architect
4 8 (8.99%) Solutions Architect
4 8 (8.99%) Senior Manager
4 8 (8.99%) Team Leader
4 8 (8.99%) Technical Specialist
4 8 (8.99%) Support Team Leader
5 7 (7.87%) Support Consultant
5 7 (7.87%) Principal Consultant
5 7 (7.87%) Marketing Manager
6 6 (6.74%) Project Director
6 6 (6.74%) Delivery Manager
6 6 (6.74%) Developer
7 5 (5.62%) Project Manager
8 4 (4.49%) Enterprise Architect
8 4 (4.49%) Ruby on Rails Developer
Libraries, Frameworks & Software Standards
1 4 (4.49%) .NET
1 4 (4.49%) LAMP
1 4 (4.49%) Ruby on Rails
2 3 (3.37%) ASP.NET
2 3 (3.37%) Web Services
3 2 (2.25%) ASP.NET MVC
Miscellaneous
1 24 (26.97%) User Experience
2 23 (25.84%) iPad
3 8 (8.99%) Social Media
4 4 (4.49%) IPTV
4 4 (4.49%) Management Information System
5 3 (3.37%) STB
5 3 (3.37%) Economics
6 2 (2.25%) FMCG
7 1 (1.12%) Over-the-Top Content
7 1 (1.12%) MPEG
7 1 (1.12%) DTV
Operating Systems
1 4 (4.49%) Linux
2 1 (1.12%) Windows
Processes & Methodologies
1 43 (48.31%) Agile Software Development
2 40 (44.94%) Scrum
3 31 (34.83%) Stakeholder Management
4 29 (32.58%) CRM
5 27 (30.34%) E-Commerce
6 25 (28.09%) B2C
7 24 (26.97%) Business Analysis
7 24 (26.97%) Use Case
7 24 (26.97%) Business Process Mapping
8 20 (22.47%) ITIL
9 16 (17.98%) PRINCE2
9 16 (17.98%) Analytics
10 11 (12.36%) Document Management
10 11 (12.36%) UML
11 7 (7.87%) Technical Architecture
11 7 (7.87%) Matrix Management
11 7 (7.87%) Line Management
11 7 (7.87%) Product Management
12 6 (6.74%) MVC
13 4 (4.49%) Service Management
Programming Languages
1 5 (5.62%) SQL
2 4 (4.49%) C#
2 4 (4.49%) Perl
2 4 (4.49%) Python
2 4 (4.49%) Ruby
3 1 (1.12%) VB.NET
Qualifications
1 30 (33.71%) Degree
2 8 (8.99%) IBM Certification
3 3 (3.37%) MBA
3 3 (3.37%) ITIL Certification
Quality Assurance & Compliance
1 11 (12.36%) QA
2 1 (1.12%) SLA
Vendors
1 24 (26.97%) hybris
2 8 (8.99%) IBM
2 8 (8.99%) i2
3 6 (6.74%) Microsoft
4 3 (3.37%) Google
4 3 (3.37%) Rackspace
5 1 (1.12%) SAP
Reading, Berkshire
RICHARD WHEELER ASSOCIATES
Salary: From £32,000 to £40,000 per annum
Posted: 5 days ago
Newbury
People Source
Salary: £50000 - £65000 per annum
Posted: 6 days ago