The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Berkshire region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 153 202 203
Rank change year-on-year
+49 +1
Permanent jobs citing Customer Engagement 41 43 30
As % of all permanent IT jobs located in Berkshire 1.01% 0.71% 0.52%
As % of the Processes & Methodologies category 1.18% 0.83% 0.61%
Number of salaries quoted 14 30 25
Median salary £70,000 £50,000 £75,000
Median salary % change year-on-year
+40.00% -33.33%
90% offered a salary of more than £50,750 £37,500 £55,000
10% offered a salary of more than £110,000 £62,750 £96,000
UK excluding London median salary £52,500 £50,000 £52,500
% change year-on-year
+5.00% -4.76%
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3488 5209 4919
As % of all permanent IT jobs located in Berkshire 85.87% 86.49% 84.69%
Number of salaries quoted 2598 4236 3311
Median salary £54,000 £52,500 £50,000
Median salary % change year-on-year
+2.85% +5.00%
90% offered a salary of more than £33,000 £35,000 £32,500
10% offered a salary of more than £75,000 £72,500 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Salary Trend in Berkshire

Customer Engagement
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Berkshire region over the 3 months to 8 December 2016.

Customer Engagement Salary Histogram in Berkshire

Customer Engagement
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +51 30 £80,000 +113.33% 4
Slough +25 4 £110,000 +91.30%
Bracknell +3 3 £70,000 +27.27%
Wokingham - 2 £50,000 -
Maidenhead - 1 - -
Newbury - 1 £70,000 - 1
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 8 December 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region with a requirement for Customer Engagement.

1 46 (58.23%) Marketing
2 45 (56.96%) Degree
3 43 (54.43%) Telecoms
4 33 (41.77%) Business Development
4 33 (41.77%) Analytics
5 29 (36.71%) Analytical Skills
6 26 (32.91%) CRM
7 24 (30.38%) Presales
8 23 (29.11%) IBM
8 23 (29.11%) Change Management
8 23 (29.11%) Finance
9 22 (27.85%) HP
10 20 (25.32%) Business Analysis
10 20 (25.32%) Business Transformation
11 19 (24.05%) Data Architecture
11 19 (24.05%) Case Management
11 19 (24.05%) Enterprise Architecture
11 19 (24.05%) Mandarin Language
11 19 (24.05%) Spanish Language
11 19 (24.05%) MBA
11 19 (24.05%) PLM
11 19 (24.05%) Programme Management
11 19 (24.05%) Economics
11 19 (24.05%) Internet
12 18 (22.78%) Big Data
13 14 (17.72%) Cloud Computing
14 13 (16.46%) 5G
14 13 (16.46%) 3G
14 13 (16.46%) Computer Science
14 13 (16.46%) IPTV

Customer Engagement
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.27%) JBoss
1 1 (1.27%) Tomcat
Applications
1 3 (3.80%) MS Excel
2 2 (2.53%) MS PowerPoint
Business Applications
1 4 (5.06%) Data Workbench
Cloud Services
1 14 (17.72%) Cloud Computing
2 4 (5.06%) Microsoft Azure
2 4 (5.06%) SaaS
3 3 (3.80%) Amazon AWS
3 3 (3.80%) AWS CloudFormation
4 1 (1.27%) Office 365
4 1 (1.27%) OneDrive
4 1 (1.27%) PaaS
Communications & Networking
1 19 (24.05%) Internet
2 13 (16.46%) 3G
2 13 (16.46%) 5G
3 12 (15.19%) 4G
3 12 (15.19%) NGN
3 12 (15.19%) Radio Access Network
3 12 (15.19%) VoIP
3 12 (15.19%) VoLTE
4 10 (12.66%) Value-Added Service
5 3 (3.80%) Remote Desktop
6 2 (2.53%) LTE
6 2 (2.53%) MPLS
7 1 (1.27%) BGP
7 1 (1.27%) CDMA
7 1 (1.27%) DSLAM
7 1 (1.27%) DWDM
7 1 (1.27%) IPsec
7 1 (1.27%) RSVP
7 1 (1.27%) VPN
7 1 (1.27%) Wireless
Database & Business Intelligence
1 18 (22.78%) Big Data
2 4 (5.06%) Spotfire
Development Applications
1 2 (2.53%) Git (software)
1 2 (2.53%) Team Foundation Server
General
1 46 (58.23%) Marketing
2 43 (54.43%) Telecoms
3 23 (29.11%) Finance
4 19 (24.05%) Mandarin Language
4 19 (24.05%) Spanish Language
5 5 (6.33%) Retail
6 3 (3.80%) Billing
6 3 (3.80%) Electronics
6 3 (3.80%) Pharmaceutical
7 2 (2.53%) Advertising
8 1 (1.27%) Brand Awareness
Job Titles
1 20 (25.32%) Consultant
2 12 (15.19%) Architect
2 12 (15.19%) Business Consultant
3 11 (13.92%) Senior Consultant
4 10 (12.66%) Solutions Architect
5 9 (11.39%) Senior Business Consultant
6 6 (7.59%) Programme Director
6 6 (7.59%) Senior Architect
6 6 (7.59%) Senior Solutions Architect
7 5 (6.33%) Agile Development Manager
7 5 (6.33%) Business Architect
7 5 (6.33%) Business Solution Architect
7 5 (6.33%) Development Manager
8 4 (5.06%) Agile Delivery Manager
8 4 (5.06%) Customer Insight Manager
8 4 (5.06%) Delivery Manager
8 4 (5.06%) Insight Manager
9 3 (3.80%) BSS Architect
9 3 (3.80%) BSS Solutions Architect
9 3 (3.80%) Cloud Engineer
Libraries, Frameworks & Software Standards
1 2 (2.53%) Boost C++ Libraries
1 2 (2.53%) REST
1 2 (2.53%) SOAP
1 2 (2.53%) STL
1 2 (2.53%) Web Services
Miscellaneous
1 29 (36.71%) Analytical Skills
2 19 (24.05%) Economics
3 13 (16.46%) Computer Science
3 13 (16.46%) IPTV
4 12 (15.19%) Internet of Things
5 4 (5.06%) Data Extraction
6 3 (3.80%) Data Centre
6 3 (3.80%) Enterprise Software
7 2 (2.53%) Virtual Team
7 2 (2.53%) Visualisation
8 1 (1.27%) Driving Licence
8 1 (1.27%) Frameworx
8 1 (1.27%) Management Information System
Operating Systems
1 5 (6.33%) Windows
2 3 (3.80%) Unix
2 3 (3.80%) Windows Server 2008
3 2 (2.53%) Windows 10
3 2 (2.53%) Windows 7
3 2 (2.53%) Windows 8
Processes & Methodologies
1 33 (41.77%) Analytics
1 33 (41.77%) Business Development
2 26 (32.91%) CRM
3 24 (30.38%) Presales
4 23 (29.11%) Change Management
5 20 (25.32%) Business Analysis
5 20 (25.32%) Business Transformation
6 19 (24.05%) Case Management
6 19 (24.05%) Data Architecture
6 19 (24.05%) Enterprise Architecture
6 19 (24.05%) PLM
6 19 (24.05%) Programme Management
7 10 (12.66%) Agile Software Development
7 10 (12.66%) eTOM
8 9 (11.39%) Marketing Strategy
8 9 (11.39%) Scrum
9 8 (10.13%) ITIL
10 6 (7.59%) TOGAF
11 5 (6.33%) Customer Insight
11 5 (6.33%) E-Commerce
Programming Languages
1 4 (5.06%) PowerShell
1 4 (5.06%) R
1 4 (5.06%) SQL
2 2 (2.53%) C
2 2 (2.53%) C++
2 2 (2.53%) Java
2 2 (2.53%) Perl
2 2 (2.53%) Python
2 2 (2.53%) Ruby
3 1 (1.27%) Shell Script
Qualifications
1 45 (56.96%) Degree
2 19 (24.05%) MBA
3 6 (7.59%) PMI Certification
3 6 (7.59%) PMP
4 5 (6.33%) Postgraduate
5 1 (1.27%) CCIE
5 1 (1.27%) Cisco Certification
System Software
1 2 (2.53%) Microsoft App-V
Systems Management
1 2 (2.53%) SCCM
2 1 (1.27%) Microsoft Intune
Vendors
1 23 (29.11%) IBM
2 22 (27.85%) HP
3 8 (10.13%) Google
4 4 (5.06%) Adobe
4 4 (5.06%) Microsoft
4 4 (5.06%) Salesforce.com
4 4 (5.06%) TIBCO
5 3 (3.80%) EMC
6 2 (2.53%) Amdocs
6 2 (2.53%) BT
6 2 (2.53%) Dell
6 2 (2.53%) Ericsson
6 2 (2.53%) Huawei
6 2 (2.53%) Oracle
7 1 (1.27%) CheckPoint
7 1 (1.27%) Cisco
7 1 (1.27%) Convergys
7 1 (1.27%) NetApp
7 1 (1.27%) NetCracker
7 1 (1.27%) VMware
Reading, Berkshire
EXCELerate
Salary: Up to £60,000 per annum + Bonus, Car allowance, Health, Pension
Posted: 2 days ago
Reading, Berkshire
EXCELerate
Salary: Up to £60,000 per annum + Bonus, Car allowance, Health, Pension
Posted: 2 days ago
Newbury, Berkshire
AAP3
Salary: £60000.00 - £80000.00 per annum + Attractive
Posted: 3 days ago
Berkshire
Spencer Ogden
Salary: £65000 - £70000 per annum + Negotiable
Posted: 14 days ago
Reading
TDA Group
Posted: 27 days ago
Reading
Computer Futures
Salary: competitive
Posted: 22 days ago