The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 211 199 218
Rank change year-on-year
-12 +19
Permanent jobs citing Customer Engagement 13 20 7
As % of all permanent IT jobs located in Berkshire 0.22% 0.36% 0.13%
As % of the Processes & Methodologies category 0.29% 0.48% 0.17%
Number of salaries quoted 9 11 4
Average salary £55,000 £65,000 £55,000
Average salary % change year-on-year
-15.38% +18.18%
UK excluding London average salary £45,500 £44,000 £55,000
% change year-on-year
+3.40% -20.00%
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4477 4127 4183
As % of all permanent IT jobs located in Berkshire 75.41% 74.37% 74.90%
Number of salaries quoted 3001 3114 3458
Average salary £50,000 £47,500 £46,000
Average salary % change year-on-year
+5.26% +3.26%
90% offered a salary of more than £31,000 £32,500 £30,000
10% offered a salary of more than £76,000 £63,000 £67,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Customer Engagement
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Salary Trend in Berkshire

Customer Engagement
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Berkshire region over the 3 months to 1 September 2014.

Customer Engagement Salary Histogram in Berkshire

Customer Engagement
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -2 6 £45,000 -10.00%
Slough +4 2 £55,000 -
Newbury -6 1 - -
Maidenhead - 1 - -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 1 September 2014, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 12 (22.64%) Telecoms
1 12 (22.64%) Marketing
1 12 (22.64%) Windows
2 11 (20.75%) Microsoft
2 11 (20.75%) Software Architecture
3 10 (18.87%) ITIL
4 9 (16.98%) DHCP
4 9 (16.98%) DNS
4 9 (16.98%) Active Directory
5 8 (15.09%) Project Management
5 8 (15.09%) Web Services
5 8 (15.09%) MS Excel
5 8 (15.09%) C++
6 7 (13.21%) IIS
6 7 (13.21%) Network Security
6 7 (13.21%) Service Delivery
6 7 (13.21%) Agile Software Development
7 6 (11.32%) Sarbanes-Oxley
7 6 (11.32%) Data Security
7 6 (11.32%) PCI DSS
7 6 (11.32%) Windows Server 2008
7 6 (11.32%) Java
7 6 (11.32%) E-Commerce
7 6 (11.32%) Analytics
7 6 (11.32%) VMware ESXi
7 6 (11.32%) SCCM
7 6 (11.32%) Brand Management
8 5 (9.43%) Multivariate Testing
8 5 (9.43%) F5
8 5 (9.43%) SiteCatalyst

Customer Engagement
Top Related IT Skills in Berkshire by Category

For the 6 months to 1 September 2014, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 7 (13.21%) IIS
2 4 (7.55%) MS Exchange
2 4 (7.55%) Exchange Server 2003
2 4 (7.55%) Exchange Server 2007
2 4 (7.55%) Exchange Server 2013
3 1 (1.89%) Documentum
3 1 (1.89%) FileNet
Applications
1 8 (15.09%) MS Excel
2 4 (7.55%) MS Visio
2 4 (7.55%) MS Office
Business Applications
1 5 (9.43%) SiteCatalyst
Cloud Services
1 3 (5.66%) Microsoft Azure
2 1 (1.89%) SaaS
2 1 (1.89%) Cloud Computing
Communications & Networking
1 9 (16.98%) DHCP
1 9 (16.98%) DNS
2 7 (13.21%) Network Security
3 2 (3.77%) Firewall
3 2 (3.77%) WAN
3 2 (3.77%) VPN
4 1 (1.89%) Frame Relay
4 1 (1.89%) Ethernet
4 1 (1.89%) ATM
4 1 (1.89%) LAN
4 1 (1.89%) PBX
Database & Business Intelligence
1 4 (7.55%) SQL Server
General
1 12 (22.64%) Telecoms
1 12 (22.64%) Marketing
2 2 (3.77%) Hungarian Language
2 2 (3.77%) Finance
2 2 (3.77%) Retail
3 1 (1.89%) Spanish Language
Job Titles
1 13 (24.53%) Architect
1 13 (24.53%) Enterprise Architect
2 11 (20.75%) Solutions Architect
2 11 (20.75%) Enterprise Solutions Architect
3 10 (18.87%) Consultant
4 6 (11.32%) E-Commerce Manager
5 5 (9.43%) Analyst
6 4 (7.55%) Business Analyst
6 4 (7.55%) Account Manager
6 4 (7.55%) Business Systems Analyst
6 4 (7.55%) Systems Analyst
6 4 (7.55%) Technical Consultant
6 4 (7.55%) Infrastructure Engineer
7 3 (5.66%) Technical Account Manager
7 3 (5.66%) Server Engineer
7 3 (5.66%) Technical Manager
7 3 (5.66%) Server Support Engineer
7 3 (5.66%) Windows Server Engineer
7 3 (5.66%) Support Consultant
7 3 (5.66%) Field Engineer
Libraries, Frameworks & Software Standards
1 8 (15.09%) Web Services
2 5 (9.43%) XML
3 4 (7.55%) .NET
4 1 (1.89%) J2EE
4 1 (1.89%) CSS
4 1 (1.89%) SOAP
4 1 (1.89%) WSDL
4 1 (1.89%) GWT
4 1 (1.89%) REST
4 1 (1.89%) HTML
Miscellaneous
1 4 (7.55%) CLARiiON
2 3 (5.66%) Clustering
2 3 (5.66%) IPTV
3 1 (1.89%) Social Media
3 1 (1.89%) Enterprise Software
3 1 (1.89%) PKI
3 1 (1.89%) N-Tier
3 1 (1.89%) Smartcard
Operating Systems
1 12 (22.64%) Windows
2 6 (11.32%) Windows Server 2008
3 3 (5.66%) Windows Server 2012
4 2 (3.77%) UNIX
Processes & Methodologies
1 11 (20.75%) Software Architecture
2 10 (18.87%) ITIL
3 8 (15.09%) Project Management
4 7 (13.21%) Service Delivery
4 7 (13.21%) Agile Software Development
5 6 (11.32%) Data Security
5 6 (11.32%) E-Commerce
5 6 (11.32%) Brand Management
5 6 (11.32%) Analytics
6 5 (9.43%) Multivariate Testing
6 5 (9.43%) Web Development
6 5 (9.43%) Migration
7 4 (7.55%) Stakeholder Management
7 4 (7.55%) Change Management
7 4 (7.55%) Service Management
7 4 (7.55%) Systems Analysis
7 4 (7.55%) Business Analysis
7 4 (7.55%) OO
7 4 (7.55%) Competitive Intelligence
7 4 (7.55%) Kalman Filter
Programming Languages
1 8 (15.09%) C++
2 6 (11.32%) Java
3 4 (7.55%) C#
3 4 (7.55%) Perl
3 4 (7.55%) PHP
3 4 (7.55%) Python
4 1 (1.89%) C
4 1 (1.89%) JavaScript
Qualifications
1 5 (9.43%) Degree
2 3 (5.66%) Microsoft Certification
2 3 (5.66%) MCTS
2 3 (5.66%) MCITP
3 2 (3.77%) SC Cleared
3 2 (3.77%) Security Cleared
4 1 (1.89%) JNCIA
4 1 (1.89%) JNCIP
Quality Assurance & Compliance
1 6 (11.32%) Sarbanes-Oxley
1 6 (11.32%) PCI DSS
System Software
1 9 (16.98%) Active Directory
2 6 (11.32%) VMware ESXi
3 4 (7.55%) ISA Server
4 3 (5.66%) Terminal Services
4 3 (5.66%) Hyper-V
5 2 (3.77%) VMware ESX
5 2 (3.77%) VMware Infrastructure
Systems Management
1 6 (11.32%) SCCM
2 4 (7.55%) ARCserve
3 3 (5.66%) WSUS
Vendors
1 11 (20.75%) Microsoft
2 5 (9.43%) Adobe
2 5 (9.43%) EMC
2 5 (9.43%) F5
3 4 (7.55%) ServiceNow
3 4 (7.55%) Juniper
3 4 (7.55%) Oracle
3 4 (7.55%) Cisco
3 4 (7.55%) McAfee
3 4 (7.55%) Websense
4 2 (3.77%) VMware
5 1 (1.89%) Tripwire
5 1 (1.89%) Google
5 1 (1.89%) Huawei
5 1 (1.89%) Imperva
5 1 (1.89%) Open Text
5 1 (1.89%) IBM
5 1 (1.89%) NetApp
5 1 (1.89%) CheckPoint
5 1 (1.89%) HP
Berkshire
Austin Fraser Limited
Salary: £50000.00 - £80000.00 per annum + Benefits/flexibility
Posted: 19 days ago