The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 142 174 205
Rank change year-on-year
+32 +31
Permanent jobs citing Customer Engagement 65 41 16
As % of all permanent IT jobs located in Berkshire 1.31% 0.74% 0.30%
As % of the Processes & Methodologies category 1.61% 0.97% 0.41%
Number of salaries quoted 57 23 13
Average salary £75,000 £42,500 £50,000
Average salary % change year-on-year
+76.47% -15.00%
UK excluding London average salary £50,000 £47,500 £47,500
% change year-on-year
+5.26% -
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4028 4219 3893
As % of all permanent IT jobs located in Berkshire 81.28% 76.57% 73.37%
Number of salaries quoted 2923 2975 3023
Average salary £55,000 £50,000 £46,500
Average salary % change year-on-year
+10.00% +7.52%
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Customer Engagement
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Salary Trend in Berkshire

Customer Engagement
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Berkshire region over the 3 months to 29 May 2015.

Customer Engagement Salary Histogram in Berkshire

Customer Engagement
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell +29 21 £50,000 +17.64% 1
Reading +3 16 £75,000 +87.50%
Windsor - 11 £87,500 -
Maidenhead +11 8 £60,000 +14.28%
Newbury -6 2 £56,250 -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 29 May 2015, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 55 (48.25%) Scrum
2 50 (43.86%) Agile Software Development
3 47 (41.23%) Retail
4 38 (33.33%) Stakeholder Management
5 36 (31.58%) Degree
6 35 (30.70%) Finance
6 35 (30.70%) SharePoint
6 35 (30.70%) E-Commerce
7 32 (28.07%) CRM
7 32 (28.07%) Marketing
8 30 (26.32%) Analytics
9 29 (25.44%) Manufacturing
10 28 (24.56%) B2C
11 27 (23.68%) ITIL
11 27 (23.68%) Business Analysis
11 27 (23.68%) hybris
11 27 (23.68%) Business Process Mapping
11 27 (23.68%) User Experience
11 27 (23.68%) JIRA
11 27 (23.68%) Use Case
12 26 (22.81%) iPad
13 21 (18.42%) Social Media
13 21 (18.42%) Office 365
14 20 (17.54%) IBM
14 20 (17.54%) PRINCE2
14 20 (17.54%) Telecoms
15 18 (15.79%) Wireless
15 18 (15.79%) MS PowerPoint
15 18 (15.79%) UML
15 18 (15.79%) MS Visio

Customer Engagement
Top Related IT Skills in Berkshire by Category

For the 6 months to 29 May 2015, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 35 (30.70%) SharePoint
2 17 (14.91%) WebSphere Portal
2 17 (14.91%) IBM Connections
2 17 (14.91%) Lotus Domino
2 17 (14.91%) WebSphere
3 3 (2.63%) CMS
3 3 (2.63%) Lync
4 2 (1.75%) Magnolia
4 2 (1.75%) IIS
Applications
1 18 (15.79%) MS PowerPoint
1 18 (15.79%) MS Visio
2 4 (3.51%) MS Excel
Business Applications
1 1 (0.88%) SAP Oil and Gas
Cloud Services
1 21 (18.42%) Office 365
2 11 (9.65%) Microsoft Azure
3 10 (8.77%) Cloud Computing
4 3 (2.63%) Terremark
4 3 (2.63%) IaaS
4 3 (2.63%) SaaS
4 3 (2.63%) PaaS
4 3 (2.63%) Amazon AWS
Communications & Networking
1 18 (15.79%) Wireless
2 3 (2.63%) DSLAM
2 3 (2.63%) ATM
2 3 (2.63%) Broadband
2 3 (2.63%) SDH
2 3 (2.63%) DNS
2 3 (2.63%) OpenFlow
2 3 (2.63%) NGN
3 2 (1.75%) Wireshark
3 2 (1.75%) DHCP
4 1 (0.88%) Internet
4 1 (0.88%) HTTPS
4 1 (0.88%) SSL
4 1 (0.88%) HTTP
4 1 (0.88%) VPN
4 1 (0.88%) SMS
Development Applications
1 27 (23.68%) JIRA
2 2 (1.75%) Fiddler
2 2 (1.75%) Visual Studio
3 1 (0.88%) Team Foundation Server
General
1 47 (41.23%) Retail
2 35 (30.70%) Finance
3 32 (28.07%) Marketing
4 29 (25.44%) Manufacturing
5 20 (17.54%) Telecoms
6 17 (14.91%) Billing
6 17 (14.91%) Legal
7 1 (0.88%) Banking
7 1 (0.88%) Electronics
7 1 (0.88%) Advertising
Job Titles
1 26 (22.81%) Business Analyst
1 26 (22.81%) Analyst
2 22 (19.30%) E-Commerce Business Analyst
2 22 (19.30%) Agile Business Analyst
3 17 (14.91%) Architect
3 17 (14.91%) Consultant
3 17 (14.91%) Solutions Architect
3 17 (14.91%) Technical Specialist
4 11 (9.65%) Delivery Manager
5 10 (8.77%) Project Manager
6 9 (7.89%) Senior Manager
6 9 (7.89%) Project Director
7 8 (7.02%) Marketing Manager
7 8 (7.02%) Support Team Leader
7 8 (7.02%) Team Leader
8 7 (6.14%) Support Consultant
8 7 (6.14%) Principal Consultant
9 6 (5.26%) Technical Consultant
10 5 (4.39%) Technical Manager
11 4 (3.51%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 5 (4.39%) .NET
2 4 (3.51%) ASP.NET
3 3 (2.63%) Web Services
4 2 (1.75%) ASP.NET MVC
5 1 (0.88%) Ajax
5 1 (0.88%) ADO.NET
5 1 (0.88%) HTML
5 1 (0.88%) CSS
5 1 (0.88%) REST
5 1 (0.88%) Windows Identity Foundation
5 1 (0.88%) FastCGI
5 1 (0.88%) WCF
5 1 (0.88%) Silverlight
5 1 (0.88%) LINQ
Miscellaneous
1 27 (23.68%) User Experience
2 26 (22.81%) iPad
3 21 (18.42%) Social Media
4 11 (9.65%) Management Information System
5 6 (5.26%) Data Centre
6 4 (3.51%) IPTV
7 3 (2.63%) Economics
7 3 (2.63%) STB
8 2 (1.75%) FMCG
9 1 (0.88%) Replication
9 1 (0.88%) DTV
9 1 (0.88%) Client/Server
9 1 (0.88%) MPEG
9 1 (0.88%) Over-the-Top Content
9 1 (0.88%) Private Cloud
9 1 (0.88%) BYOD
Operating Systems
1 4 (3.51%) Windows
Processes & Methodologies
1 55 (48.25%) Scrum
2 50 (43.86%) Agile Software Development
3 38 (33.33%) Stakeholder Management
4 35 (30.70%) E-Commerce
5 32 (28.07%) CRM
6 30 (26.32%) Analytics
7 28 (24.56%) B2C
8 27 (23.68%) ITIL
8 27 (23.68%) Business Analysis
8 27 (23.68%) Business Process Mapping
8 27 (23.68%) Use Case
9 20 (17.54%) PRINCE2
10 18 (15.79%) UML
10 18 (15.79%) Energy Management
11 17 (14.91%) Document Management
12 11 (9.65%) Product Management
13 10 (8.77%) Matrix Management
13 10 (8.77%) Line Management
14 8 (7.02%) SDLC
14 8 (7.02%) User Stories
Programming Languages
1 5 (4.39%) C#
2 2 (1.75%) SQL
3 1 (0.88%) Ruby
3 1 (0.88%) Python
3 1 (0.88%) C++
3 1 (0.88%) Java
3 1 (0.88%) JavaScript
3 1 (0.88%) PHP
3 1 (0.88%) T-SQL
3 1 (0.88%) VB.NET
3 1 (0.88%) C
Qualifications
1 36 (31.58%) Degree
2 17 (14.91%) IBM Certification
3 3 (2.63%) MBA
3 3 (2.63%) ITIL Certification
4 2 (1.75%) Microsoft Certification
4 2 (1.75%) MCTS
4 2 (1.75%) MCITP
Quality Assurance & Compliance
1 18 (15.79%) QA
2 1 (0.88%) SLA
System Software
1 1 (0.88%) Active Directory
1 1 (0.88%) UAG
Systems Management
1 2 (1.75%) Forefront Identity Manager
2 1 (0.88%) Windows Intune
Vendors
1 27 (23.68%) hybris
2 20 (17.54%) IBM
3 9 (7.89%) Microsoft
4 8 (7.02%) i2
5 3 (2.63%) Google
5 3 (2.63%) Rackspace
6 1 (0.88%) SAP
Bracknell, Berkshire
Portal Partnership Ltd
Posted: Yesterday
London or Wokingham
Journey Recruitment
Salary: £0 - £50,000 per year
Posted: 15 days ago