The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 174 179 205
Rank change year-on-year
+5 +26
Permanent jobs citing Customer Engagement 42 35 21
As % of all permanent IT jobs located in Berkshire 0.84% 0.63% 0.39%
As % of the Processes & Methodologies category 1.03% 0.82% 0.52%
Number of salaries quoted 37 20 15
Average salary £75,000 £42,500 £50,000
Average salary % change year-on-year
+76.47% -15.00%
90% offered a salary of more than £50,000 £22,500 £44,000
10% offered a salary of more than £88,000 £50,000 £57,000
UK excluding London average salary £50,000 £50,000 £37,500
% change year-on-year
- +33.33%
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4091 4287 4005
As % of all permanent IT jobs located in Berkshire 81.95% 76.88% 74.26%
Number of salaries quoted 3005 2966 3144
Average salary £52,500 £50,000 £47,000
Average salary % change year-on-year
+5.00% +6.38%
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £74,000 £70,000 £72,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Customer Engagement
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Salary Trend in Berkshire

Customer Engagement
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Berkshire region over the 3 months to 2 July 2015.

Customer Engagement Salary Histogram in Berkshire

Customer Engagement
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell +27 16 £50,000 +17.64%
Reading -2 10 £75,000 +66.66%
Windsor - 5 £87,500 -
Maidenhead +7 4 £62,500 +19.04%
Newbury -5 1 £55,000 -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 2 July 2015, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 49 (44.55%) Scrum
2 45 (40.91%) Retail
3 44 (40.00%) Agile Software Development
4 38 (34.55%) Finance
5 34 (30.91%) Degree
6 33 (30.00%) Analytics
6 33 (30.00%) Stakeholder Management
6 33 (30.00%) E-Commerce
7 32 (29.09%) Manufacturing
7 32 (29.09%) Marketing
8 31 (28.18%) SharePoint
9 30 (27.27%) CRM
10 26 (23.64%) ITIL
10 26 (23.64%) B2C
11 25 (22.73%) Business Analysis
11 25 (22.73%) JIRA
11 25 (22.73%) Use Case
11 25 (22.73%) hybris
11 25 (22.73%) Business Process Mapping
11 25 (22.73%) User Experience
12 24 (21.82%) iPad
13 23 (20.91%) IBM
14 21 (19.09%) Social Media
15 20 (18.18%) Office 365
15 20 (18.18%) Telecoms
16 17 (15.45%) IBM Certification
16 17 (15.45%) Lotus Domino
16 17 (15.45%) WebSphere Portal
16 17 (15.45%) WebSphere
16 17 (15.45%) IBM Connections

Customer Engagement
Top Related IT Skills in Berkshire by Category

For the 6 months to 2 July 2015, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 31 (28.18%) SharePoint
2 17 (15.45%) Lotus Domino
2 17 (15.45%) WebSphere
2 17 (15.45%) WebSphere Portal
2 17 (15.45%) IBM Connections
3 3 (2.73%) CMS
4 2 (1.82%) IIS
4 2 (1.82%) Lync
4 2 (1.82%) Magnolia
Applications
1 14 (12.73%) MS Visio
1 14 (12.73%) MS PowerPoint
2 7 (6.36%) MS Excel
Business Applications
1 1 (0.91%) SAP Oil and Gas
Cloud Services
1 20 (18.18%) Office 365
2 10 (9.09%) Cloud Computing
2 10 (9.09%) Microsoft Azure
3 3 (2.73%) Amazon AWS
3 3 (2.73%) SaaS
3 3 (2.73%) PaaS
3 3 (2.73%) IaaS
3 3 (2.73%) Terremark
Communications & Networking
1 14 (12.73%) Wireless
2 3 (2.73%) NGN
2 3 (2.73%) DSLAM
2 3 (2.73%) OpenFlow
2 3 (2.73%) ATM
2 3 (2.73%) Broadband
2 3 (2.73%) SDH
2 3 (2.73%) DNS
3 2 (1.82%) Wireshark
3 2 (1.82%) DHCP
4 1 (0.91%) HTTP
4 1 (0.91%) VPN
4 1 (0.91%) HTTPS
4 1 (0.91%) SSL
4 1 (0.91%) Internet
4 1 (0.91%) SMS
Development Applications
1 25 (22.73%) JIRA
2 2 (1.82%) Fiddler
2 2 (1.82%) Visual Studio
3 1 (0.91%) Team Foundation Server
General
1 45 (40.91%) Retail
2 38 (34.55%) Finance
3 32 (29.09%) Manufacturing
3 32 (29.09%) Marketing
4 20 (18.18%) Telecoms
5 13 (11.82%) Legal
5 13 (11.82%) Billing
6 1 (0.91%) Advertising
6 1 (0.91%) Banking
6 1 (0.91%) Electronics
Job Titles
1 24 (21.82%) Business Analyst
1 24 (21.82%) Analyst
2 20 (18.18%) Agile Business Analyst
2 20 (18.18%) E-Commerce Business Analyst
3 17 (15.45%) Architect
3 17 (15.45%) Solutions Architect
3 17 (15.45%) Technical Specialist
4 16 (14.55%) Consultant
5 10 (9.09%) Delivery Manager
6 9 (8.18%) Project Manager
6 9 (8.18%) Senior Manager
7 8 (7.27%) Support Team Leader
7 8 (7.27%) Team Leader
7 8 (7.27%) Marketing Manager
8 7 (6.36%) Support Consultant
8 7 (6.36%) Principal Consultant
9 6 (5.45%) Project Director
10 5 (4.55%) Technical Manager
10 5 (4.55%) Technical Consultant
11 4 (3.64%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 5 (4.55%) .NET
2 4 (3.64%) ASP.NET
3 3 (2.73%) Web Services
4 2 (1.82%) ASP.NET MVC
5 1 (0.91%) REST
5 1 (0.91%) Windows Identity Foundation
5 1 (0.91%) FastCGI
5 1 (0.91%) HTML
5 1 (0.91%) Ajax
5 1 (0.91%) WCF
5 1 (0.91%) Silverlight
5 1 (0.91%) LINQ
5 1 (0.91%) COM
5 1 (0.91%) CSS
5 1 (0.91%) ADO.NET
Miscellaneous
1 25 (22.73%) User Experience
2 24 (21.82%) iPad
3 21 (19.09%) Social Media
4 10 (9.09%) Management Information System
5 6 (5.45%) Data Centre
6 4 (3.64%) Client/Server
6 4 (3.64%) IPTV
7 3 (2.73%) Mathematics
7 3 (2.73%) STB
7 3 (2.73%) Economics
8 2 (1.82%) FMCG
9 1 (0.91%) MPEG
9 1 (0.91%) DTV
9 1 (0.91%) Replication
9 1 (0.91%) Over-the-Top Content
9 1 (0.91%) Private Cloud
9 1 (0.91%) BYOD
Operating Systems
1 7 (6.36%) Windows
Processes & Methodologies
1 49 (44.55%) Scrum
2 44 (40.00%) Agile Software Development
3 33 (30.00%) E-Commerce
3 33 (30.00%) Stakeholder Management
3 33 (30.00%) Analytics
4 30 (27.27%) CRM
5 26 (23.64%) ITIL
5 26 (23.64%) B2C
6 25 (22.73%) Business Analysis
6 25 (22.73%) Use Case
6 25 (22.73%) Business Process Mapping
7 16 (14.55%) PRINCE2
8 14 (12.73%) UML
8 14 (12.73%) Energy Management
9 13 (11.82%) Document Management
10 10 (9.09%) Product Management
11 8 (7.27%) SDLC
12 7 (6.36%) User Stories
12 7 (6.36%) Line Management
12 7 (6.36%) Matrix Management
Programming Languages
1 5 (4.55%) C#
2 4 (3.64%) C
3 2 (1.82%) SQL
4 1 (0.91%) T-SQL
4 1 (0.91%) VB.NET
4 1 (0.91%) Python
4 1 (0.91%) Ruby
4 1 (0.91%) C++
4 1 (0.91%) Java
4 1 (0.91%) JavaScript
4 1 (0.91%) PHP
Qualifications
1 34 (30.91%) Degree
2 17 (15.45%) IBM Certification
3 3 (2.73%) MBA
3 3 (2.73%) ITIL Certification
4 2 (1.82%) Microsoft Certification
4 2 (1.82%) MCTS
4 2 (1.82%) MCITP
Quality Assurance & Compliance
1 14 (12.73%) QA
2 1 (0.91%) SLA
System Software
1 1 (0.91%) Active Directory
1 1 (0.91%) UAG
Systems Management
1 2 (1.82%) Forefront Identity Manager
2 1 (0.91%) Windows Intune
Vendors
1 25 (22.73%) hybris
2 23 (20.91%) IBM
3 11 (10.00%) Microsoft
4 8 (7.27%) i2
5 3 (2.73%) Google
5 3 (2.73%) Rackspace
6 1 (0.91%) SAP
Ascot, Berkshire
SC Recruitment
Salary: From £35,000 to £40,000 per annum Fully Negotiable
Posted: 6 hours ago