The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 153 178 221
Rank change year-on-year
+25 +43
Permanent jobs citing Customer Engagement 72 49 11
As % of all permanent IT jobs located in Berkshire 1.29% 0.84% 0.20%
As % of the Processes & Methodologies category 1.58% 1.09% 0.28%
Number of salaries quoted 59 31 9
Average salary £65,000 £52,500 £52,500
Average salary % change year-on-year
+23.80% -
90% offered a salary of more than £50,000 £40,000 £35,000
10% offered a salary of more than £100,000 £60,000 £77,000
UK excluding London average salary £50,000 £47,500 £55,000
% change year-on-year
+5.26% -13.63%
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4553 4490 3993
As % of all permanent IT jobs located in Berkshire 81.39% 76.53% 74.04%
Number of salaries quoted 3266 3212 3010
Average salary £52,500 £49,000 £45,000
Average salary % change year-on-year
+7.14% +8.88%
90% offered a salary of more than £35,000 £32,500 £32,000
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Customer Engagement
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Salary Trend in Berkshire

Customer Engagement
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Berkshire region over the 3 months to 17 April 2015.

Customer Engagement Salary Histogram in Berkshire

Customer Engagement
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +4 27 £75,000 +25.00% 1
Bracknell +19 21 £50,000 +17.64%
Windsor - 12 £100,000 -
Maidenhead - 4 £57,500 -
Slough +11 2 £65,000 +30.00%
Newbury -1 2 £56,250 - 1
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 17 April 2015, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 49 (49.00%) Agile Software Development
2 48 (48.00%) Scrum
3 39 (39.00%) Retail
4 35 (35.00%) Stakeholder Management
5 31 (31.00%) Degree
6 30 (30.00%) CRM
7 29 (29.00%) E-Commerce
8 28 (28.00%) SharePoint
9 26 (26.00%) ITIL
9 26 (26.00%) B2C
9 26 (26.00%) Finance
10 25 (25.00%) Business Analysis
10 25 (25.00%) JIRA
10 25 (25.00%) Use Case
10 25 (25.00%) hybris
10 25 (25.00%) Business Process Mapping
10 25 (25.00%) User Experience
11 24 (24.00%) iPad
12 23 (23.00%) Telecoms
12 23 (23.00%) Marketing
13 22 (22.00%) PRINCE2
14 20 (20.00%) Manufacturing
14 20 (20.00%) Analytics
15 17 (17.00%) Legal
15 17 (17.00%) Wireless
15 17 (17.00%) UML
15 17 (17.00%) MS Visio
15 17 (17.00%) MS PowerPoint
15 17 (17.00%) QA
15 17 (17.00%) Billing

Customer Engagement
Top Related IT Skills in Berkshire by Category

For the 6 months to 17 April 2015, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 28 (28.00%) SharePoint
2 11 (11.00%) Lotus Domino
2 11 (11.00%) WebSphere
2 11 (11.00%) WebSphere Portal
2 11 (11.00%) IBM Connections
3 3 (3.00%) Lync
3 3 (3.00%) CMS
4 2 (2.00%) Magnolia
Applications
1 17 (17.00%) MS Visio
1 17 (17.00%) MS PowerPoint
2 1 (1.00%) MS Excel
Business Applications
1 1 (1.00%) SAP Oil and Gas
Cloud Services
1 14 (14.00%) Office 365
2 10 (10.00%) Cloud Computing
3 8 (8.00%) Microsoft Azure
4 3 (3.00%) Amazon AWS
4 3 (3.00%) SaaS
4 3 (3.00%) PaaS
4 3 (3.00%) IaaS
4 3 (3.00%) Terremark
Communications & Networking
1 17 (17.00%) Wireless
2 3 (3.00%) NGN
2 3 (3.00%) DSLAM
2 3 (3.00%) OpenFlow
2 3 (3.00%) ATM
2 3 (3.00%) Broadband
2 3 (3.00%) SDH
3 1 (1.00%) SMS
3 1 (1.00%) Wireshark
Development Applications
1 25 (25.00%) JIRA
2 1 (1.00%) Fiddler
2 1 (1.00%) Team Foundation Server
2 1 (1.00%) Visual Studio
General
1 39 (39.00%) Retail
2 26 (26.00%) Finance
3 23 (23.00%) Telecoms
3 23 (23.00%) Marketing
4 20 (20.00%) Manufacturing
5 17 (17.00%) Billing
5 17 (17.00%) Legal
6 1 (1.00%) Electronics
6 1 (1.00%) Advertising
6 1 (1.00%) Banking
Job Titles
1 24 (24.00%) Business Analyst
1 24 (24.00%) Analyst
1 24 (24.00%) Agile Business Analyst
1 24 (24.00%) E-Commerce Business Analyst
2 15 (15.00%) Architect
3 14 (14.00%) Consultant
4 11 (11.00%) Solutions Architect
4 11 (11.00%) Technical Specialist
5 9 (9.00%) Project Director
6 8 (8.00%) Marketing Manager
6 8 (8.00%) Support Team Leader
6 8 (8.00%) Team Leader
6 8 (8.00%) Senior Manager
6 8 (8.00%) Project Manager
7 7 (7.00%) Support Consultant
7 7 (7.00%) Principal Consultant
7 7 (7.00%) Delivery Manager
8 5 (5.00%) Technical Manager
8 5 (5.00%) Developer
9 4 (4.00%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 4 (4.00%) .NET
2 3 (3.00%) ASP.NET
2 3 (3.00%) Web Services
2 3 (3.00%) LAMP
2 3 (3.00%) Ruby on Rails
3 2 (2.00%) ASP.NET MVC
Miscellaneous
1 25 (25.00%) User Experience
2 24 (24.00%) iPad
3 12 (12.00%) Social Media
4 7 (7.00%) Management Information System
5 4 (4.00%) IPTV
6 3 (3.00%) STB
6 3 (3.00%) Economics
7 2 (2.00%) FMCG
8 1 (1.00%) Over-the-Top Content
8 1 (1.00%) MPEG
8 1 (1.00%) DTV
Operating Systems
1 3 (3.00%) Linux
2 1 (1.00%) Windows
Processes & Methodologies
1 49 (49.00%) Agile Software Development
2 48 (48.00%) Scrum
3 35 (35.00%) Stakeholder Management
4 30 (30.00%) CRM
5 29 (29.00%) E-Commerce
6 26 (26.00%) B2C
6 26 (26.00%) ITIL
7 25 (25.00%) Business Analysis
7 25 (25.00%) Use Case
7 25 (25.00%) Business Process Mapping
8 22 (22.00%) PRINCE2
9 20 (20.00%) Analytics
10 17 (17.00%) UML
10 17 (17.00%) Document Management
11 11 (11.00%) Product Management
12 10 (10.00%) Line Management
12 10 (10.00%) Matrix Management
13 7 (7.00%) Technical Architecture
13 7 (7.00%) User Stories
14 5 (5.00%) MVC
Programming Languages
1 4 (4.00%) C#
1 4 (4.00%) SQL
2 3 (3.00%) Perl
2 3 (3.00%) Python
2 3 (3.00%) Ruby
3 1 (1.00%) VB.NET
Qualifications
1 31 (31.00%) Degree
2 11 (11.00%) IBM Certification
3 3 (3.00%) MBA
3 3 (3.00%) ITIL Certification
Quality Assurance & Compliance
1 17 (17.00%) QA
2 1 (1.00%) SLA
Vendors
1 25 (25.00%) hybris
2 11 (11.00%) IBM
3 8 (8.00%) i2
4 6 (6.00%) Microsoft
5 3 (3.00%) Google
5 3 (3.00%) Rackspace
6 1 (1.00%) SAP
Reading, Berkshire
RICHARD WHEELER ASSOCIATES
Salary: From £32,000 to £40,000 per annum
Posted: 2 days ago
Newbury
The People Network
Salary: £50000 - £60000 per annum + plus seuperb benefits
Posted: 10 days ago