The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Berkshire region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 173 215 189
Rank change year-on-year
+42 -26
Permanent jobs citing Customer Engagement 50 10 34
As % of all permanent IT jobs located in Berkshire 0.85% 0.19% 0.55%
As % of the Processes & Methodologies category 1.14% 0.26% 0.77%
Number of salaries quoted 32 8 12
Average salary £52,500 £51,250 £45,000
Average salary % change year-on-year
+2.43% +13.88%
90% offered a salary of more than £24,250 £35,000 £30,200
10% offered a salary of more than £60,000 £61,500 £59,050
UK excluding London average salary £47,500 £53,750 £55,000
% change year-on-year
-11.62% -2.27%
Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4393 3844 4443
As % of all permanent IT jobs located in Berkshire 74.60% 72.56% 71.55%
Number of salaries quoted 3127 2882 3789
Average salary £49,000 £45,000 £45,000
Average salary % change year-on-year
+8.88% -
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Customer Engagement
South East

Customer Engagement
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Salary Trend in Berkshire

Customer Engagement
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Berkshire region over the 3 months to 17 April 2014.

Customer Engagement Salary Histogram in Berkshire

Customer Engagement
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Reading +4 16 £60,000 +6.66%
Newbury +6 12 - -
Bracknell - 5 £42,500 - 1
Slough -1 4 £50,000 +42.85%
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 17 April 2014, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 17 (23.29%) QA
2 16 (21.92%) Microsoft
2 16 (21.92%) MS Office
3 15 (20.55%) Software Architecture
4 14 (19.18%) Degree
4 14 (19.18%) Marketing
5 12 (16.44%) Agile Software Development
6 10 (13.70%) Web Services
6 10 (13.70%) MS Excel
7 9 (12.33%) HTML
7 9 (12.33%) JavaScript
7 9 (12.33%) Active Directory
7 9 (12.33%) Telecoms
8 8 (10.96%) CSS
8 8 (10.96%) E-Commerce
8 8 (10.96%) SaaS
9 7 (9.59%) ServiceNow
9 7 (9.59%) XML
9 7 (9.59%) ITIL
9 7 (9.59%) Windows
9 7 (9.59%) SQL Server
9 7 (9.59%) PHP
9 7 (9.59%) Service Management
10 6 (8.22%) Service Delivery
10 6 (8.22%) Web Development
10 6 (8.22%) .NET
10 6 (8.22%) LDAP
10 6 (8.22%) HP
10 6 (8.22%) VPN
10 6 (8.22%) Project Management

Customer Engagement
Top Related IT Skills in Berkshire by Category

For the 6 months to 17 April 2014, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 5 (6.85%) IIS
2 3 (4.11%) MS Exchange
2 3 (4.11%) Exchange Server 2003
2 3 (4.11%) Exchange Server 2007
2 3 (4.11%) Exchange Server 2013
3 1 (1.37%) Documentum
3 1 (1.37%) FileNet
Applications
1 16 (21.92%) MS Office
2 10 (13.70%) MS Excel
3 3 (4.11%) MS Visio
Business Applications
1 5 (6.85%) SiteCatalyst
2 4 (5.48%) Remedy ITSM
Cloud Services
1 8 (10.96%) SaaS
2 2 (2.74%) Cloud Computing
2 2 (2.74%) Microsoft Azure
Communications & Networking
1 6 (8.22%) LDAP
1 6 (8.22%) VPN
2 5 (6.85%) DNS
3 4 (5.48%) SSL
4 3 (4.11%) DHCP
4 3 (4.11%) Network Security
5 2 (2.74%) SNMP
5 2 (2.74%) Firewall
5 2 (2.74%) PBX
5 2 (2.74%) WAN
5 2 (2.74%) SMTP
Database & Business Intelligence
1 7 (9.59%) SQL Server
2 2 (2.74%) Relational Database
Development Applications
1 1 (1.37%) JIRA
General
1 14 (19.18%) Marketing
2 9 (12.33%) Telecoms
3 5 (6.85%) Retail
3 5 (6.85%) Spanish Language
4 4 (5.48%) German Language
5 2 (2.74%) Finance
6 1 (1.37%) Hungarian Language
Job Titles
1 17 (23.29%) Architect
2 15 (20.55%) Solutions Architect
2 15 (20.55%) Enterprise Architect
2 15 (20.55%) Enterprise Solutions Architect
3 13 (17.81%) Consultant
4 9 (12.33%) Technical Consultant
4 9 (12.33%) Engagement Manager
5 6 (8.22%) Senior Consultant
5 6 (8.22%) E-Commerce Manager
6 5 (6.85%) Operations Manager
7 4 (5.48%) Account Manager
7 4 (5.48%) Developer
7 4 (5.48%) Front-End Developer
8 3 (4.11%) ITSM Consultant
8 3 (4.11%) Infrastructure Engineer
8 3 (4.11%) Senior Technical Consultant
9 2 (2.74%) Technical Account Manager
9 2 (2.74%) Technical Manager
9 2 (2.74%) Lead Developer
9 2 (2.74%) Project Leader
Libraries, Frameworks & Software Standards
1 10 (13.70%) Web Services
2 9 (12.33%) HTML
3 8 (10.96%) CSS
4 7 (9.59%) XML
5 6 (8.22%) .NET
6 4 (5.48%) ASP.NET
6 4 (5.48%) Ajax
6 4 (5.48%) jQuery
6 4 (5.48%) HTML5
6 4 (5.48%) CSS3
6 4 (5.48%) SOAP
7 3 (4.11%) COM
Miscellaneous
1 4 (5.48%) Computer Science
1 4 (5.48%) Social Media
2 3 (4.11%) CMDB
2 3 (4.11%) CLARiiON
3 2 (2.74%) IPTV
4 1 (1.37%) Blog
Operating Systems
1 7 (9.59%) Windows
2 4 (5.48%) Windows Server 2008
3 2 (2.74%) Windows 7
3 2 (2.74%) Windows 8
3 2 (2.74%) Linux
3 2 (2.74%) Windows Server 2003
Processes & Methodologies
1 15 (20.55%) Software Architecture
2 12 (16.44%) Agile Software Development
3 8 (10.96%) E-Commerce
4 7 (9.59%) ITIL
4 7 (9.59%) Service Management
5 6 (8.22%) Service Delivery
5 6 (8.22%) Project Management
5 6 (8.22%) Web Development
6 5 (6.85%) Multivariate Testing
6 5 (6.85%) Analytics
6 5 (6.85%) ITSM
7 4 (5.48%) Change Management
7 4 (5.48%) OOP
7 4 (5.48%) Technical Architecture
7 4 (5.48%) Asset Management
7 4 (5.48%) ITIL V2
7 4 (5.48%) Responsive Web Design
7 4 (5.48%) Product Management
8 3 (4.11%) Brand Management
8 3 (4.11%) Digital Marketing
Programming Languages
1 9 (12.33%) JavaScript
2 7 (9.59%) PHP
3 4 (5.48%) C
3 4 (5.48%) C#
4 3 (4.11%) SQL
4 3 (4.11%) Java
5 2 (2.74%) VBScript
5 2 (2.74%) Python
5 2 (2.74%) PowerShell
5 2 (2.74%) C++
5 2 (2.74%) Perl
Qualifications
1 14 (19.18%) Degree
2 4 (5.48%) MCP
3 1 (1.37%) CISSP
3 1 (1.37%) CISM
3 1 (1.37%) Six Sigma Black Belt
Quality Assurance & Compliance
1 17 (23.29%) QA
2 4 (5.48%) SLA
3 3 (4.11%) Sarbanes-Oxley
3 3 (4.11%) PCI DSS
System Software
1 9 (12.33%) Active Directory
2 3 (4.11%) ISA Server
2 3 (4.11%) VMware ESXi
3 2 (2.74%) VMware ESX
3 2 (2.74%) VMware Infrastructure
Systems Management
1 5 (6.85%) SCCM
2 3 (4.11%) HP UCMDB
2 3 (4.11%) ARCserve
Vendors
1 16 (21.92%) Microsoft
2 7 (9.59%) ServiceNow
3 6 (8.22%) HP
4 5 (6.85%) Adobe
5 4 (5.48%) BMC
5 4 (5.48%) Remedy
6 3 (4.11%) McAfee
6 3 (4.11%) Websense
6 3 (4.11%) Oracle
6 3 (4.11%) Sybase
6 3 (4.11%) EMC
6 3 (4.11%) F5
7 2 (2.74%) Becrypt
7 2 (2.74%) VMware
7 2 (2.74%) Huawei
7 2 (2.74%) Fujitsu
7 2 (2.74%) hybris
8 1 (1.37%) Open Text
Bracknell, Berkshire
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Excellent bonus and Benefits
Posted: 4 days ago