The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 182 195 202
Rank change year-on-year
+13 +7
Permanent jobs citing Customer Engagement 27 19 24
As % of all permanent IT jobs located in Berkshire 0.54% 0.34% 0.43%
As % of the Processes & Methodologies category 0.67% 0.44% 0.57%
Number of salaries quoted 23 10 15
Average salary £57,500 £45,000 £50,000
Average salary % change year-on-year
+27.77% -10.00%
90% offered a salary of more than £20,200 £22,500 £44,000
10% offered a salary of more than £80,000 £55,000 £65,000
UK excluding London average salary £50,000 £50,000 £42,000
% change year-on-year
- +19.04%
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4016 4321 4205
As % of all permanent IT jobs located in Berkshire 80.61% 77.04% 75.86%
Number of salaries quoted 2993 2911 3250
Average salary £52,500 £50,000 £47,500
Average salary % change year-on-year
+5.00% +5.26%
90% offered a salary of more than £35,000 £30,000 £32,500
10% offered a salary of more than £70,000 £70,000 £75,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Customer Engagement
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Salary Trend in Berkshire

Customer Engagement
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Berkshire region over the 3 months to 31 July 2015.

Customer Engagement Salary Histogram in Berkshire

Customer Engagement
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell - 12 £50,000 -
Reading +8 7 £66,250 +47.22%
Maidenhead +4 3 £62,500 +19.04%
Windsor - 1 - -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 31 July 2015, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 45 (46.39%) Retail
2 44 (45.36%) Scrum
3 39 (40.21%) Agile Software Development
4 34 (35.05%) Finance
5 33 (34.02%) Marketing
5 33 (34.02%) Analytics
6 32 (32.99%) Manufacturing
6 32 (32.99%) E-Commerce
7 31 (31.96%) Degree
8 30 (30.93%) Stakeholder Management
9 28 (28.87%) SharePoint
10 27 (27.84%) CRM
11 24 (24.74%) B2C
11 24 (24.74%) Business Analysis
11 24 (24.74%) JIRA
11 24 (24.74%) Use Case
11 24 (24.74%) hybris
11 24 (24.74%) Business Process Mapping
11 24 (24.74%) User Experience
12 23 (23.71%) iPad
12 23 (23.71%) IBM
13 21 (21.65%) Social Media
14 19 (19.59%) Office 365
14 19 (19.59%) ITIL
15 17 (17.53%) Lotus Domino
15 17 (17.53%) IBM Certification
15 17 (17.53%) WebSphere
15 17 (17.53%) WebSphere Portal
15 17 (17.53%) IBM Connections
16 13 (13.40%) Telecoms

Customer Engagement
Top Related IT Skills in Berkshire by Category

For the 6 months to 31 July 2015, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 28 (28.87%) SharePoint
2 17 (17.53%) Lotus Domino
2 17 (17.53%) WebSphere
2 17 (17.53%) WebSphere Portal
2 17 (17.53%) IBM Connections
3 2 (2.06%) IIS
3 2 (2.06%) CMS
4 1 (1.03%) Lync
4 1 (1.03%) Magnolia
Applications
1 11 (11.34%) MS Visio
1 11 (11.34%) MS PowerPoint
2 6 (6.19%) MS Excel
Business Applications
1 1 (1.03%) SAP Oil and Gas
Cloud Services
1 19 (19.59%) Office 365
2 7 (7.22%) Cloud Computing
3 5 (5.15%) Microsoft Azure
4 2 (2.06%) SaaS
Communications & Networking
1 11 (11.34%) Wireless
2 3 (3.09%) DNS
3 2 (2.06%) ATM
3 2 (2.06%) Broadband
3 2 (2.06%) SDH
3 2 (2.06%) NGN
3 2 (2.06%) DHCP
3 2 (2.06%) DSLAM
4 1 (1.03%) HTTP
4 1 (1.03%) VPN
4 1 (1.03%) Wireshark
4 1 (1.03%) SMS
4 1 (1.03%) HTTPS
4 1 (1.03%) SSL
4 1 (1.03%) Internet
Database & Business Intelligence
1 2 (2.06%) PostgreSQL
Development Applications
1 24 (24.74%) JIRA
2 1 (1.03%) Fiddler
2 1 (1.03%) Team Foundation Server
2 1 (1.03%) Visual Studio
General
1 45 (46.39%) Retail
2 34 (35.05%) Finance
3 33 (34.02%) Marketing
4 32 (32.99%) Manufacturing
5 13 (13.40%) Telecoms
6 10 (10.31%) Legal
6 10 (10.31%) Billing
7 1 (1.03%) Advertising
7 1 (1.03%) Banking
7 1 (1.03%) Electronics
Job Titles
1 23 (23.71%) Business Analyst
1 23 (23.71%) Analyst
2 19 (19.59%) Architect
2 19 (19.59%) Agile Business Analyst
2 19 (19.59%) E-Commerce Business Analyst
3 17 (17.53%) Solutions Architect
3 17 (17.53%) Technical Specialist
4 11 (11.34%) Consultant
5 9 (9.28%) Senior Manager
5 9 (9.28%) Delivery Manager
6 8 (8.25%) Marketing Manager
6 8 (8.25%) Project Manager
7 6 (6.19%) Team Leader
7 6 (6.19%) Support Team Leader
8 5 (5.15%) Project Director
8 5 (5.15%) Support Consultant
8 5 (5.15%) Principal Consultant
8 5 (5.15%) Technical Manager
9 4 (4.12%) Technical Consultant
9 4 (4.12%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 3 (3.09%) HTML
1 3 (3.09%) .NET
1 3 (3.09%) CSS
2 2 (2.06%) Backbone.js
2 2 (2.06%) KnockoutJS
2 2 (2.06%) Sass
2 2 (2.06%) Spine.js
2 2 (2.06%) Ember.js
2 2 (2.06%) AngularJS
2 2 (2.06%) Meteor
2 2 (2.06%) ASP.NET
2 2 (2.06%) Ruby on Rails
3 1 (1.03%) WCF
3 1 (1.03%) Silverlight
3 1 (1.03%) LINQ
3 1 (1.03%) ASP.NET MVC
3 1 (1.03%) REST
3 1 (1.03%) Windows Identity Foundation
3 1 (1.03%) COM
3 1 (1.03%) ADO.NET
Miscellaneous
1 24 (24.74%) User Experience
2 23 (23.71%) iPad
3 21 (21.65%) Social Media
4 9 (9.28%) Management Information System
5 4 (4.12%) Client/Server
6 3 (3.09%) IPTV
6 3 (3.09%) Mathematics
6 3 (3.09%) Data Centre
7 2 (2.06%) STB
7 2 (2.06%) Blog
8 1 (1.03%) FMCG
8 1 (1.03%) MPEG
8 1 (1.03%) DTV
8 1 (1.03%) Replication
8 1 (1.03%) Over-the-Top Content
8 1 (1.03%) Private Cloud
8 1 (1.03%) BYOD
Operating Systems
1 6 (6.19%) Windows
Processes & Methodologies
1 44 (45.36%) Scrum
2 39 (40.21%) Agile Software Development
3 33 (34.02%) Analytics
4 32 (32.99%) E-Commerce
5 30 (30.93%) Stakeholder Management
6 27 (27.84%) CRM
7 24 (24.74%) B2C
7 24 (24.74%) Business Analysis
7 24 (24.74%) Use Case
7 24 (24.74%) Business Process Mapping
8 19 (19.59%) ITIL
9 13 (13.40%) PRINCE2
10 11 (11.34%) UML
10 11 (11.34%) Energy Management
11 10 (10.31%) Document Management
12 8 (8.25%) Product Management
12 8 (8.25%) SDLC
13 7 (7.22%) Technical Architecture
14 6 (6.19%) User Stories
15 5 (5.15%) Matrix Management
Programming Languages
1 5 (5.15%) C#
2 4 (4.12%) SQL
2 4 (4.12%) C
3 3 (3.09%) Python
3 3 (3.09%) Ruby
3 3 (3.09%) JavaScript
3 3 (3.09%) PHP
4 1 (1.03%) C++
4 1 (1.03%) Java
4 1 (1.03%) T-SQL
4 1 (1.03%) VB.NET
Qualifications
1 31 (31.96%) Degree
2 17 (17.53%) IBM Certification
3 2 (2.06%) MCTS
3 2 (2.06%) MCITP
3 2 (2.06%) Microsoft Certification
Quality Assurance & Compliance
1 11 (11.34%) QA
2 1 (1.03%) SLA
System Software
1 1 (1.03%) Active Directory
1 1 (1.03%) UAG
Systems Management
1 2 (2.06%) Forefront Identity Manager
2 1 (1.03%) Windows Intune
Vendors
1 24 (24.74%) hybris
2 23 (23.71%) IBM
3 8 (8.25%) Microsoft
4 6 (6.19%) i2
5 1 (1.03%) SAP
Berkshire
Staffworx Ltd
Salary: From £60,000 to £80,000 per annum £65-£80K + bonus, full bens
Posted: 3 days ago