The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 204 219 209
Rank change year-on-year
+15 -10
Permanent jobs citing Customer Engagement 24 21 8
As % of all permanent IT jobs located in Berkshire 0.41% 0.35% 0.15%
As % of the Processes & Methodologies category 0.52% 0.45% 0.19%
Number of salaries quoted 21 16 8
Average salary £75,000 £61,250 £60,000
Average salary % change year-on-year
+22.44% +2.08%
90% offered a salary of more than £55,000 £39,000 £40,500
10% offered a salary of more than £100,000 £67,500 £71,500
UK excluding London average salary £50,000 £53,750 £45,000
% change year-on-year
-6.97% +19.44%
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4627 4668 4167
As % of all permanent IT jobs located in Berkshire 79.60% 78.30% 77.42%
Number of salaries quoted 3109 3460 3376
Average salary £50,000 £50,000 £47,500
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Salary Trend in Berkshire

Customer Engagement
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Berkshire region over the 3 months to 27 November 2014.

Customer Engagement Salary Histogram in Berkshire

Customer Engagement
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +13 17 £75,000 +92.30% 1
Slough -14 5 £55,000 -15.38%
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 27 November 2014, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 16 (43.24%) Agile Software Development
2 14 (37.84%) ITIL
3 13 (35.14%) Stakeholder Management
3 13 (35.14%) Business Analysis
4 11 (29.73%) Retail
5 10 (27.03%) Mentoring
5 10 (27.03%) Telecoms
6 9 (24.32%) Six Sigma
6 9 (24.32%) PRINCE2
6 9 (24.32%) CRM
6 9 (24.32%) E-Commerce
6 9 (24.32%) B2C
6 9 (24.32%) User Experience
6 9 (24.32%) Business Process Mapping
6 9 (24.32%) hybris
6 9 (24.32%) iPad
6 9 (24.32%) TOGAF
6 9 (24.32%) Scrum
6 9 (24.32%) Degree
6 9 (24.32%) JIRA
6 9 (24.32%) Use Case
7 6 (16.22%) C#
8 5 (13.51%) Perl
8 5 (13.51%) SQL
8 5 (13.51%) Windows
8 5 (13.51%) Linux
8 5 (13.51%) Cisco
8 5 (13.51%) Python
8 5 (13.51%) Juniper
8 5 (13.51%) MVC

Customer Engagement
Top Related IT Skills in Berkshire by Category

For the 6 months to 27 November 2014, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.70%) IIS
1 1 (2.70%) BizTalk Server
Applications
1 4 (10.81%) MS Excel
2 1 (2.70%) MS Office
Cloud Services
1 1 (2.70%) Microsoft Azure
Communications & Networking
1 4 (10.81%) Network Security
2 3 (8.11%) DHCP
2 3 (8.11%) DNS
2 3 (8.11%) Firewall
3 2 (5.41%) Frame Relay
3 2 (5.41%) Ethernet
3 2 (5.41%) VPN
3 2 (5.41%) ATM
3 2 (5.41%) LAN
3 2 (5.41%) WAN
4 1 (2.70%) Wireshark
Database & Business Intelligence
1 1 (2.70%) SQL Server
Development Applications
1 9 (24.32%) JIRA
2 1 (2.70%) Fiddler
2 1 (2.70%) Visual Studio
General
1 11 (29.73%) Retail
2 10 (27.03%) Telecoms
3 3 (8.11%) Finance
4 1 (2.70%) Legal
Job Titles
1 14 (37.84%) Analyst
2 13 (35.14%) Business Analyst
3 9 (24.32%) Enterprise Architect
3 9 (24.32%) Architect
3 9 (24.32%) Agile Business Analyst
3 9 (24.32%) E-Commerce Business Analyst
4 5 (13.51%) Ruby on Rails Developer
4 5 (13.51%) Developer
5 4 (10.81%) Business Systems Analyst
5 4 (10.81%) Systems Analyst
5 4 (10.81%) Consultant
6 3 (8.11%) Field Engineer
7 2 (5.41%) Operations Manager
7 2 (5.41%) IT Consultant
8 1 (2.70%) Technical Design Authority
8 1 (2.70%) Pre Sales Engineer
8 1 (2.70%) Cloud Consultant
8 1 (2.70%) Technical Engineer
8 1 (2.70%) Server Engineer
8 1 (2.70%) Server Support Engineer
Libraries, Frameworks & Software Standards
1 5 (13.51%) LAMP
1 5 (13.51%) Ruby on Rails
2 2 (5.41%) .NET
3 1 (2.70%) ASP.NET
3 1 (2.70%) .NET Framework
Miscellaneous
1 9 (24.32%) iPad
1 9 (24.32%) User Experience
2 1 (2.70%) Smartcard
2 1 (2.70%) Clustering
2 1 (2.70%) PKI
2 1 (2.70%) Computer Science
Operating Systems
1 5 (13.51%) Windows
1 5 (13.51%) Linux
2 2 (5.41%) UNIX
3 1 (2.70%) Windows Server 2008
3 1 (2.70%) Windows Server 2012
Processes & Methodologies
1 16 (43.24%) Agile Software Development
2 14 (37.84%) ITIL
3 13 (35.14%) Stakeholder Management
3 13 (35.14%) Business Analysis
4 10 (27.03%) Mentoring
5 9 (24.32%) Business Process Mapping
5 9 (24.32%) Use Case
5 9 (24.32%) Scrum
5 9 (24.32%) TOGAF
5 9 (24.32%) PRINCE2
5 9 (24.32%) CRM
5 9 (24.32%) E-Commerce
5 9 (24.32%) B2C
5 9 (24.32%) Six Sigma
6 5 (13.51%) MVC
6 5 (13.51%) Integration Testing
6 5 (13.51%) Test Automation
7 4 (10.81%) OO
7 4 (10.81%) Project Management
7 4 (10.81%) Systems Analysis
Programming Languages
1 6 (16.22%) C#
2 5 (13.51%) Perl
2 5 (13.51%) SQL
2 5 (13.51%) Python
2 5 (13.51%) Ruby
3 4 (10.81%) C++
4 2 (5.41%) C
5 1 (2.70%) VBA
Qualifications
1 9 (24.32%) Degree
2 3 (8.11%) SC Cleared
2 3 (8.11%) Security Cleared
3 2 (5.41%) Microsoft Certification
4 1 (2.70%) JNCIA
4 1 (2.70%) JNCIP
4 1 (2.70%) MCTS
4 1 (2.70%) MCITP
4 1 (2.70%) MCP
4 1 (2.70%) MCSD
4 1 (2.70%) MCSE
Quality Assurance & Compliance
1 2 (5.41%) Sarbanes-Oxley
1 2 (5.41%) PCI DSS
System Software
1 2 (5.41%) Active Directory
1 2 (5.41%) VMware ESXi
2 1 (2.70%) Terminal Services
2 1 (2.70%) Hyper-V
Systems Management
1 2 (5.41%) SCCM
2 1 (2.70%) WSUS
Vendors
1 9 (24.32%) hybris
2 5 (13.51%) Cisco
2 5 (13.51%) Juniper
3 4 (10.81%) Microsoft
3 4 (10.81%) Oracle
4 2 (5.41%) IBM
4 2 (5.41%) F5
4 2 (5.41%) HP
4 2 (5.41%) Dell
4 2 (5.41%) EMC
4 2 (5.41%) NetApp
4 2 (5.41%) CheckPoint
4 2 (5.41%) Tripwire
4 2 (5.41%) Imperva
Bracknell, Berkshire
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Benefi6s
Posted: 2 days ago