The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Berkshire region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 26 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
Customer Engagement
South East / Berkshire
Rank 154 159 179
Rank change year-on-year
+5 +20
Permanent jobs citing Customer Engagement 26 72 53
As % of all permanent IT jobs located in Berkshire 0.77% 1.42% 0.96%
As % of the Processes & Methodologies category 0.90% 1.63% 1.12%
Number of salaries quoted 16 57 43
Median salary £67,500 £55,000 £75,000
Median salary % change year-on-year
+22.72% -26.66%
90% offered a salary of more than £52,500 £45,000 £50,000
10% offered a salary of more than £75,000 £66,000 £98,000
UK excluding London median salary £52,500 £50,000 £56,000
% change year-on-year
+5.00% -10.71%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
2897 4426 4712
As % of all permanent IT jobs located in Berkshire 85.58% 86.99% 85.61%
Number of salaries quoted 2262 3596 3454
Median salary £52,500 £52,500 £50,000
Median salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £35,000 £35,000
10% offered a salary of more than £75,000 £75,000 £72,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Salary Trend in Berkshire

Customer Engagement
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Berkshire region over the 3 months to 26 February 2017.

Customer Engagement Salary Histogram in Berkshire

Customer Engagement
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +5 11 £66,250 +21.55% 1
Newbury - 8 £70,000 -
Bracknell +18 5 £62,500 -
Wokingham - 1 £65,000 -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 26 February 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region with a requirement for Customer Engagement.

1 41 (62.12%) Marketing
2 40 (60.61%) Degree
3 37 (56.06%) Telecoms
4 29 (43.94%) Business Development
5 28 (42.42%) Analytics
6 26 (39.39%) Analytical Skills
7 24 (36.36%) Finance
7 24 (36.36%) CRM
8 23 (34.85%) IBM
8 23 (34.85%) HP
8 23 (34.85%) Economics
9 22 (33.33%) Business Analysis
9 22 (33.33%) Internet
9 22 (33.33%) Change Management
9 22 (33.33%) Business Transformation
10 21 (31.82%) Case Management
10 21 (31.82%) MBA
10 21 (31.82%) PLM
10 21 (31.82%) Programme Management
10 21 (31.82%) Enterprise Architecture
10 21 (31.82%) Data Architecture
11 20 (30.30%) Mandarin Language
11 20 (30.30%) Spanish Language
12 19 (28.79%) Presales
13 13 (19.70%) Computer Science
14 11 (16.67%) Marketing Strategy
15 10 (15.15%) Big Data
16 8 (12.12%) Google
16 8 (12.12%) Cloud Computing
17 7 (10.61%) PMP

Customer Engagement
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.55%) IBM Domino
2 2 (3.03%) Cloud Foundry
2 2 (3.03%) JBoss
2 2 (3.03%) OpenStack
2 2 (3.03%) Tomcat
Applications
1 2 (3.03%) MS Excel
1 2 (3.03%) MS PowerPoint
Business Applications
1 4 (6.06%) Data Workbench
Cloud Services
1 8 (12.12%) Cloud Computing
2 3 (4.55%) SaaS
3 2 (3.03%) Amazon AWS
4 1 (1.52%) PaaS
Communications & Networking
1 22 (33.33%) Internet
2 6 (9.09%) 3G
2 6 (9.09%) 4G
2 6 (9.09%) 5G
2 6 (9.09%) NGN
2 6 (9.09%) Radio Access Network
2 6 (9.09%) Value-Added Service
2 6 (9.09%) VoIP
2 6 (9.09%) VoLTE
3 5 (7.58%) DWDM
3 5 (7.58%) MPLS
3 5 (7.58%) SSL
4 2 (3.03%) HTTP
4 2 (3.03%) IPsec
4 2 (3.03%) TCP/IP
4 2 (3.03%) VPN
5 1 (1.52%) Broadband
5 1 (1.52%) MVNO
Database & Business Intelligence
1 10 (15.15%) Big Data
2 4 (6.06%) Spotfire
3 1 (1.52%) MySQL
3 1 (1.52%) PostgreSQL
3 1 (1.52%) RDBMS
3 1 (1.52%) Relational Database
3 1 (1.52%) SQL Server
Development Applications
1 3 (4.55%) Git (software)
2 2 (3.03%) Team Foundation Server
3 1 (1.52%) Subversion
General
1 41 (62.12%) Marketing
2 37 (56.06%) Telecoms
3 24 (36.36%) Finance
4 20 (30.30%) Mandarin Language
4 20 (30.30%) Spanish Language
5 5 (7.58%) Electronics
6 3 (4.55%) Pharmaceutical
6 3 (4.55%) Retail
7 1 (1.52%) Billing
7 1 (1.52%) Brand Awareness
Job Titles
1 18 (27.27%) Consultant
2 14 (21.21%) Business Consultant
3 11 (16.67%) Senior Consultant
4 10 (15.15%) Architect
4 10 (15.15%) Senior Business Consultant
5 8 (12.12%) Solutions Architect
6 6 (9.09%) Product Manager
6 6 (9.09%) Programme Director
7 5 (7.58%) Business Architect
7 5 (7.58%) Business Solution Architect
7 5 (7.58%) Engagement Manager
7 5 (7.58%) Senior Architect
7 5 (7.58%) Senior Solutions Architect
8 4 (6.06%) Customer Insight Manager
8 4 (6.06%) Insight Manager
9 3 (4.55%) Security Architect
9 3 (4.55%) Security Solutions Architect
9 3 (4.55%) Senior Manager
10 2 (3.03%) Account Manager
10 2 (3.03%) Support Engineer
Libraries, Frameworks & Software Standards
1 3 (4.55%) REST
1 3 (4.55%) SOAP
1 3 (4.55%) Web Services
2 1 (1.52%) Servlets
Miscellaneous
1 26 (39.39%) Analytical Skills
2 13 (19.70%) Computer Science
3 6 (9.09%) Internet of Things
3 6 (9.09%) IPTV
4 3 (4.55%) Data Centre
5 2 (3.03%) Blog
5 2 (3.03%) Private Cloud
5 2 (3.03%) Virtual Team
6 1 (1.52%) Fintech
Operating Systems
1 3 (4.55%) Linux
2 1 (1.52%) Mac OS X
2 1 (1.52%) Unix
Processes & Methodologies
1 29 (43.94%) Business Development
2 28 (42.42%) Analytics
3 24 (36.36%) CRM
4 23 (34.85%) Economics
5 22 (33.33%) Business Analysis
5 22 (33.33%) Business Transformation
5 22 (33.33%) Change Management
6 21 (31.82%) Case Management
6 21 (31.82%) Data Architecture
6 21 (31.82%) Enterprise Architecture
6 21 (31.82%) PLM
6 21 (31.82%) Programme Management
7 19 (28.79%) Presales
8 11 (16.67%) Marketing Strategy
9 7 (10.61%) Agile Software Development
9 7 (10.61%) eTOM
9 7 (10.61%) ITIL
9 7 (10.61%) TOGAF
10 6 (9.09%) Project Management
11 5 (7.58%) Product Marketing
Programming Languages
1 4 (6.06%) Java
1 4 (6.06%) R
1 4 (6.06%) SQL
2 2 (3.03%) C
2 2 (3.03%) Shell Script
3 1 (1.52%) Bourne shell
3 1 (1.52%) C-shell
3 1 (1.52%) Korn
Qualifications
1 40 (60.61%) Degree
2 21 (31.82%) MBA
3 7 (10.61%) PMI Certification
3 7 (10.61%) PMP
System Software
1 2 (3.03%) Docker
Systems Management
1 2 (3.03%) Kubernetes
Vendors
1 23 (34.85%) HP
1 23 (34.85%) IBM
2 8 (12.12%) Google
3 4 (6.06%) Adobe
3 4 (6.06%) Salesforce.com
3 4 (6.06%) TIBCO
4 2 (3.03%) BT
4 2 (3.03%) Dell
4 2 (3.03%) EMC
4 2 (3.03%) Microsoft
4 2 (3.03%) Oracle
4 2 (3.03%) VMware
5 1 (1.52%) Amdocs
5 1 (1.52%) Cerillion
5 1 (1.52%) Convergys
5 1 (1.52%) Ericsson
5 1 (1.52%) Huawei
5 1 (1.52%) NetCracker
Reading, Berkshire
Aim Hire Jobs
Posted: 18 days ago