The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 195 213 208
Rank change year-on-year
+18 -5
Permanent jobs citing Customer Engagement 20 13 19
As % of all permanent IT jobs located in Berkshire 0.39% 0.22% 0.35%
As % of the Processes & Methodologies category 0.48% 0.28% 0.45%
Number of salaries quoted 19 9 11
Average salary £45,000 £55,000 £65,000
Average salary % change year-on-year
-18.18% -15.38%
90% offered a salary of more than £14,000 £45,000 £40,000
10% offered a salary of more than £80,000 £86,000 £67,500
UK excluding London average salary £45,000 £45,500 £44,000
% change year-on-year
-1.09% +3.40%
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4127 4578 4230
As % of all permanent IT jobs located in Berkshire 81.18% 78.18% 77.05%
Number of salaries quoted 3129 3072 3206
Average salary £52,000 £50,000 £47,500
Average salary % change year-on-year
+4.00% +5.26%
90% offered a salary of more than £34,000 £31,500 £32,500
10% offered a salary of more than £70,000 £68,000 £75,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Customer Engagement
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Salary Trend in Berkshire

Customer Engagement
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Berkshire region over the 3 months to 28 August 2015.

Customer Engagement Salary Histogram in Berkshire

Customer Engagement
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell - 11 £45,000 - 1
Reading -3 3 £57,500 +27.77% 2
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 28 August 2015, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 41 (48.81%) Scrum
2 39 (46.43%) Retail
3 37 (44.05%) Agile Software Development
4 32 (38.10%) Degree
5 30 (35.71%) Finance
5 30 (35.71%) E-Commerce
6 29 (34.52%) Stakeholder Management
6 29 (34.52%) Analytics
7 28 (33.33%) Manufacturing
8 27 (32.14%) Marketing
9 24 (28.57%) SharePoint
10 23 (27.38%) CRM
11 22 (26.19%) B2C
11 22 (26.19%) JIRA
11 22 (26.19%) Use Case
11 22 (26.19%) Business Analysis
11 22 (26.19%) Business Process Mapping
11 22 (26.19%) User Experience
11 22 (26.19%) hybris
12 21 (25.00%) iPad
13 20 (23.81%) ITIL
14 19 (22.62%) IBM
15 17 (20.24%) Social Media
16 14 (16.67%) Office 365
16 14 (16.67%) PRINCE2
17 13 (15.48%) Lotus Domino
17 13 (15.48%) IBM Certification
17 13 (15.48%) WebSphere Portal
17 13 (15.48%) WebSphere
17 13 (15.48%) IBM Connections

Customer Engagement
Top Related IT Skills in Berkshire by Category

For the 6 months to 28 August 2015, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 24 (28.57%) SharePoint
2 13 (15.48%) Lotus Domino
2 13 (15.48%) WebSphere
2 13 (15.48%) WebSphere Portal
2 13 (15.48%) IBM Connections
3 2 (2.38%) IIS
3 2 (2.38%) CMS
4 1 (1.19%) Magnolia
Applications
1 11 (13.10%) MS Visio
1 11 (13.10%) MS PowerPoint
2 6 (7.14%) MS Excel
Business Applications
1 1 (1.19%) SAP Oil and Gas
Cloud Services
1 14 (16.67%) Office 365
2 3 (3.57%) Microsoft Azure
3 2 (2.38%) SaaS
3 2 (2.38%) Cloud Computing
Communications & Networking
1 11 (13.10%) Wireless
2 3 (3.57%) DNS
3 2 (2.38%) DHCP
4 1 (1.19%) HTTP
4 1 (1.19%) VPN
4 1 (1.19%) NGN
4 1 (1.19%) Wireshark
4 1 (1.19%) HTTPS
4 1 (1.19%) SSL
4 1 (1.19%) Internet
4 1 (1.19%) DSLAM
4 1 (1.19%) ATM
4 1 (1.19%) Broadband
4 1 (1.19%) SDH
4 1 (1.19%) SMS
Database & Business Intelligence
1 2 (2.38%) PostgreSQL
2 1 (1.19%) MySQL
Development Applications
1 22 (26.19%) JIRA
2 1 (1.19%) Fiddler
2 1 (1.19%) Visual Studio
General
1 39 (46.43%) Retail
2 30 (35.71%) Finance
3 28 (33.33%) Manufacturing
4 27 (32.14%) Marketing
5 10 (11.90%) Billing
5 10 (11.90%) Legal
6 7 (8.33%) Telecoms
7 1 (1.19%) Electronics
7 1 (1.19%) Banking
Job Titles
1 21 (25.00%) Business Analyst
1 21 (25.00%) Analyst
2 19 (22.62%) Architect
3 17 (20.24%) Agile Business Analyst
3 17 (20.24%) E-Commerce Business Analyst
4 13 (15.48%) Technical Specialist
4 13 (15.48%) Solutions Architect
5 10 (11.90%) Consultant
6 9 (10.71%) Project Manager
6 9 (10.71%) Delivery Manager
7 5 (5.95%) Project Director
7 5 (5.95%) Senior Manager
8 4 (4.76%) Technical Project Manager
8 4 (4.76%) Technical Manager
9 3 (3.57%) Senior Project Manager
9 3 (3.57%) Chief Technology Officer
9 3 (3.57%) Marketing Manager
9 3 (3.57%) Developer
9 3 (3.57%) Technical Consultant
9 3 (3.57%) Web Developer
Libraries, Frameworks & Software Standards
1 4 (4.76%) HTML
1 4 (4.76%) CSS
2 2 (2.38%) Backbone.js
2 2 (2.38%) KnockoutJS
2 2 (2.38%) Sass
2 2 (2.38%) Spine.js
2 2 (2.38%) Ember.js
2 2 (2.38%) AngularJS
2 2 (2.38%) Meteor
2 2 (2.38%) Ruby on Rails
3 1 (1.19%) WCF
3 1 (1.19%) Silverlight
3 1 (1.19%) LINQ
3 1 (1.19%) jQuery
3 1 (1.19%) REST
3 1 (1.19%) Windows Identity Foundation
3 1 (1.19%) .NET
3 1 (1.19%) ADO.NET
3 1 (1.19%) ASP.NET
3 1 (1.19%) COM
Miscellaneous
1 22 (26.19%) User Experience
2 21 (25.00%) iPad
3 17 (20.24%) Social Media
4 9 (10.71%) Management Information System
5 6 (7.14%) Blog
6 4 (4.76%) Client/Server
6 4 (4.76%) Data Centre
7 3 (3.57%) Mathematics
8 1 (1.19%) Private Cloud
8 1 (1.19%) BYOD
8 1 (1.19%) DTV
8 1 (1.19%) FMCG
8 1 (1.19%) Replication
8 1 (1.19%) STB
8 1 (1.19%) IPTV
Operating Systems
1 6 (7.14%) Windows
Processes & Methodologies
1 41 (48.81%) Scrum
2 37 (44.05%) Agile Software Development
3 30 (35.71%) E-Commerce
4 29 (34.52%) Stakeholder Management
4 29 (34.52%) Analytics
5 23 (27.38%) CRM
6 22 (26.19%) B2C
6 22 (26.19%) Use Case
6 22 (26.19%) Business Analysis
6 22 (26.19%) Business Process Mapping
7 20 (23.81%) ITIL
8 14 (16.67%) PRINCE2
9 11 (13.10%) UML
9 11 (13.10%) Energy Management
10 10 (11.90%) Document Management
11 8 (9.52%) SDLC
12 7 (8.33%) Product Management
13 6 (7.14%) User Stories
13 6 (7.14%) Line Management
13 6 (7.14%) People Management
Programming Languages
1 4 (4.76%) C
1 4 (4.76%) JavaScript
1 4 (4.76%) PHP
2 3 (3.57%) SQL
2 3 (3.57%) C#
2 3 (3.57%) Python
2 3 (3.57%) Ruby
3 1 (1.19%) C++
3 1 (1.19%) Java
3 1 (1.19%) T-SQL
Qualifications
1 32 (38.10%) Degree
2 13 (15.48%) IBM Certification
3 2 (2.38%) MCTS
3 2 (2.38%) MCITP
3 2 (2.38%) Microsoft Certification
Quality Assurance & Compliance
1 11 (13.10%) QA
2 1 (1.19%) SLA
System Software
1 1 (1.19%) Active Directory
1 1 (1.19%) UAG
Systems Management
1 2 (2.38%) Forefront Identity Manager
2 1 (1.19%) Windows Intune
Vendors
1 22 (26.19%) hybris
2 19 (22.62%) IBM
3 6 (7.14%) Microsoft
4 2 (2.38%) i2
5 1 (1.19%) SAP
Reading, Berkshire
Integrity IT Solutions
Salary: From £80,000 to £90,000 per annum OTE £130K
Posted: Yesterday
Bracknell
Computer Futures
Salary: £40000 - £55000 per annum
Posted: 2 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £45000 - £50000 per annum + Unparalleled Package, Business Shares
Posted: 2 days ago
Berkshire
Computer Futures
Salary: £65000 - £75000 per annum + Bonus
Posted: 8 days ago
Berkshire
Nigel Frank International Limited - Newcastle
Salary: £40000 - £60000 per annum + Equity Shares & Bonus
Posted: 14 days ago