The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 172 188 218
Rank change year-on-year
+16 +30
Permanent jobs citing Customer Engagement 52 35 4
As % of all permanent IT jobs located in Berkshire 0.97% 0.65% 0.079%
As % of the Processes & Methodologies category 1.19% 0.83% 0.10%
Number of salaries quoted 40 20 3
Average salary £75,000 £60,000 £60,000
Average salary % change year-on-year
+25.00% -
90% offered a salary of more than £50,000 £52,250 £40,000
10% offered a salary of more than £100,000 £61,750 £112,000
UK excluding London average salary £50,000 £50,000 £50,000
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4353 4203 3881
As % of all permanent IT jobs located in Berkshire 80.99% 78.37% 76.32%
Number of salaries quoted 3203 3060 3008
Average salary £52,000 £47,500 £47,500
Average salary % change year-on-year
+9.47% -
90% offered a salary of more than £35,000 £34,000 £32,500
10% offered a salary of more than £73,000 £65,000 £72,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Salary Trend in Berkshire

Customer Engagement
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Berkshire region over the 3 months to 5 March 2015.

Customer Engagement Salary Histogram in Berkshire

Customer Engagement
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +7 28 £75,000 +25.00% 3
Bracknell +3 13 £50,000 - 2
Windsor - 7 £100,000 -
Slough +7 2 £65,000 +30.00%
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 5 March 2015, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 35 (46.67%) Agile Software Development
2 29 (38.67%) Scrum
3 27 (36.00%) Retail
4 25 (33.33%) Degree
5 24 (32.00%) Stakeholder Management
5 24 (32.00%) CRM
6 21 (28.00%) B2C
6 21 (28.00%) Telecoms
7 19 (25.33%) Business Analysis
7 19 (25.33%) JIRA
7 19 (25.33%) E-Commerce
7 19 (25.33%) ITIL
7 19 (25.33%) Use Case
7 19 (25.33%) hybris
7 19 (25.33%) iPad
7 19 (25.33%) Business Process Mapping
7 19 (25.33%) User Experience
8 17 (22.67%) Finance
9 13 (17.33%) PRINCE2
10 12 (16.00%) Marketing
11 11 (14.67%) Manufacturing
11 11 (14.67%) SharePoint
11 11 (14.67%) Analytics
12 9 (12.00%) Microsoft
12 9 (12.00%) Microsoft Azure
13 8 (10.67%) Cloud Computing
13 8 (10.67%) Legal
14 7 (9.33%) Wireless
14 7 (9.33%) MVC
14 7 (9.33%) MS PowerPoint

Customer Engagement
Top Related IT Skills in Berkshire by Category

For the 6 months to 5 March 2015, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 11 (14.67%) SharePoint
2 4 (5.33%) WebSphere Portal
2 4 (5.33%) IBM Connections
2 4 (5.33%) Lotus Domino
2 4 (5.33%) WebSphere
3 3 (4.00%) Lync
4 2 (2.67%) Magnolia
4 2 (2.67%) CMS
5 1 (1.33%) BizTalk Server
5 1 (1.33%) IIS
Applications
1 7 (9.33%) MS PowerPoint
1 7 (9.33%) MS Visio
2 4 (5.33%) MS Excel
3 1 (1.33%) MS Office
Cloud Services
1 9 (12.00%) Microsoft Azure
2 8 (10.67%) Cloud Computing
3 7 (9.33%) Office 365
4 3 (4.00%) Terremark
4 3 (4.00%) IaaS
4 3 (4.00%) SaaS
4 3 (4.00%) PaaS
Communications & Networking
1 7 (9.33%) Wireless
2 4 (5.33%) ATM
3 3 (4.00%) NGN
3 3 (4.00%) DSLAM
3 3 (4.00%) Broadband
3 3 (4.00%) SDH
3 3 (4.00%) OpenFlow
4 2 (2.67%) Wireshark
5 1 (1.33%) Frame Relay
5 1 (1.33%) Firewall
5 1 (1.33%) SMS
5 1 (1.33%) WAN
5 1 (1.33%) Ethernet
5 1 (1.33%) VPN
5 1 (1.33%) LAN
5 1 (1.33%) Network Security
Database & Business Intelligence
1 1 (1.33%) SQL Server
Development Applications
1 19 (25.33%) JIRA
2 2 (2.67%) Fiddler
2 2 (2.67%) Visual Studio
3 1 (1.33%) Team Foundation Server
General
1 27 (36.00%) Retail
2 21 (28.00%) Telecoms
3 17 (22.67%) Finance
4 12 (16.00%) Marketing
5 11 (14.67%) Manufacturing
6 8 (10.67%) Legal
7 7 (9.33%) Billing
8 1 (1.33%) Advertising
Job Titles
1 19 (25.33%) Business Analyst
1 19 (25.33%) Analyst
1 19 (25.33%) Agile Business Analyst
1 19 (25.33%) E-Commerce Business Analyst
2 16 (21.33%) Consultant
3 10 (13.33%) Architect
4 7 (9.33%) Support Consultant
4 7 (9.33%) Principal Consultant
4 7 (9.33%) Team Leader
4 7 (9.33%) Support Team Leader
4 7 (9.33%) Developer
5 6 (8.00%) Enterprise Architect
6 5 (6.67%) Marketing Manager
6 5 (6.67%) Senior Manager
6 5 (6.67%) Ruby on Rails Developer
7 4 (5.33%) Cloud Consultant
7 4 (5.33%) Solutions Architect
7 4 (5.33%) Project Director
7 4 (5.33%) Technical Specialist
8 3 (4.00%) Field Engineer
Libraries, Frameworks & Software Standards
1 6 (8.00%) .NET
2 5 (6.67%) LAMP
2 5 (6.67%) Ruby on Rails
3 4 (5.33%) ASP.NET
4 3 (4.00%) Web Services
5 2 (2.67%) ASP.NET MVC
6 1 (1.33%) .NET Framework
Miscellaneous
1 19 (25.33%) iPad
1 19 (25.33%) User Experience
2 4 (5.33%) Social Media
2 4 (5.33%) IPTV
3 3 (4.00%) STB
3 3 (4.00%) Economics
4 2 (2.67%) FMCG
4 2 (2.67%) Management Information System
5 1 (1.33%) Computer Science
5 1 (1.33%) MPEG
5 1 (1.33%) Over-the-Top Content
Operating Systems
1 5 (6.67%) Linux
2 3 (4.00%) Windows
Processes & Methodologies
1 35 (46.67%) Agile Software Development
2 29 (38.67%) Scrum
3 24 (32.00%) Stakeholder Management
3 24 (32.00%) CRM
4 21 (28.00%) B2C
5 19 (25.33%) Business Analysis
5 19 (25.33%) E-Commerce
5 19 (25.33%) ITIL
5 19 (25.33%) Use Case
5 19 (25.33%) Business Process Mapping
6 13 (17.33%) PRINCE2
7 11 (14.67%) Analytics
8 7 (9.33%) MVC
8 7 (9.33%) Document Management
8 7 (9.33%) UML
9 6 (8.00%) Mentoring
9 6 (8.00%) Six Sigma
9 6 (8.00%) TOGAF
9 6 (8.00%) Service Management
10 5 (6.67%) Technical Architecture
Programming Languages
1 6 (8.00%) C#
1 6 (8.00%) SQL
2 5 (6.67%) Ruby
2 5 (6.67%) Perl
2 5 (6.67%) Python
3 1 (1.33%) C
3 1 (1.33%) VB.NET
3 1 (1.33%) VBA
Qualifications
1 25 (33.33%) Degree
2 4 (5.33%) IBM Certification
3 3 (4.00%) MBA
3 3 (4.00%) ITIL Certification
3 3 (4.00%) VCP4
4 1 (1.33%) Microsoft Certification
4 1 (1.33%) MCP
4 1 (1.33%) MCSD
4 1 (1.33%) MCSE
4 1 (1.33%) SC Cleared
4 1 (1.33%) Security Cleared
Quality Assurance & Compliance
1 7 (9.33%) QA
2 1 (1.33%) SLA
Vendors
1 19 (25.33%) hybris
2 9 (12.00%) Microsoft
3 7 (9.33%) i2
4 5 (6.67%) IBM
5 3 (4.00%) Google
5 3 (4.00%) Rackspace
6 1 (1.33%) Tripwire
6 1 (1.33%) NetApp
6 1 (1.33%) CheckPoint
6 1 (1.33%) Juniper
6 1 (1.33%) HP
6 1 (1.33%) Dell
6 1 (1.33%) EMC
6 1 (1.33%) Oracle
6 1 (1.33%) Cisco
6 1 (1.33%) F5
6 1 (1.33%) Imperva
Bracknell, Berkshire
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Benefi6s
Posted: 2 days ago
Bracknell, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: full benefits
Posted: 5 days ago
Reading, Berkshire
83Zero
Salary: From £35,000 to £40,000 per annum
Posted: 6 days ago
Berkshire
OCC Computer personnel
Salary: £0 per year + benefits
Posted: 14 days ago