The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 193 190 215
Rank change year-on-year
-3 +25
Permanent jobs citing Customer Engagement 35 25 5
As % of all permanent IT jobs located in Berkshire 0.64% 0.47% 0.097%
As % of the Processes & Methodologies category 0.79% 0.60% 0.13%
Number of salaries quoted 30 15 4
Average salary £75,000 £60,000 £75,000
Average salary % change year-on-year
+25.00% -20.00%
90% offered a salary of more than £62,500 £39,000 £64,500
10% offered a salary of more than £100,000 £77,500 £110,000
UK excluding London average salary £60,000 £50,000 £45,000
% change year-on-year
+20.00% +11.11%
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4454 4199 3971
As % of all permanent IT jobs located in Berkshire 81.06% 79.26% 77.36%
Number of salaries quoted 3228 3065 3195
Average salary £50,000 £50,000 £47,500
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £72,500 £65,000 £70,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Salary Trend in Berkshire

Customer Engagement
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Berkshire region over the 3 months to 30 January 2015.

Customer Engagement Salary Histogram in Berkshire

Customer Engagement
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +12 22 £75,000 +25.00% 4
Windsor - 7 £100,000 -
Bracknell -16 3 £50,000 -
Slough -5 1 £65,000 - 1
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 30 January 2015, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 30 (53.57%) Agile Software Development
2 23 (41.07%) Scrum
3 22 (39.29%) ITIL
4 19 (33.93%) Stakeholder Management
4 19 (33.93%) Degree
5 18 (32.14%) Telecoms
6 17 (30.36%) Retail
6 17 (30.36%) CRM
7 16 (28.57%) PRINCE2
8 15 (26.79%) B2C
9 14 (25.00%) E-Commerce
9 14 (25.00%) JIRA
9 14 (25.00%) Use Case
9 14 (25.00%) Business Analysis
9 14 (25.00%) hybris
9 14 (25.00%) iPad
9 14 (25.00%) Business Process Mapping
9 14 (25.00%) User Experience
10 9 (16.07%) Six Sigma
10 9 (16.07%) TOGAF
10 9 (16.07%) Mentoring
11 8 (14.29%) Finance
11 8 (14.29%) Legal
12 7 (12.50%) Wireless
12 7 (12.50%) Billing
12 7 (12.50%) Document Management
12 7 (12.50%) MS PowerPoint
12 7 (12.50%) QA
12 7 (12.50%) Microsoft
12 7 (12.50%) MS Visio

Customer Engagement
Top Related IT Skills in Berkshire by Category

For the 6 months to 30 January 2015, IT jobs across the Berkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 7 (12.50%) SharePoint
2 2 (3.57%) Lync
3 1 (1.79%) CMS
3 1 (1.79%) IIS
3 1 (1.79%) BizTalk Server
3 1 (1.79%) Magnolia
Applications
1 7 (12.50%) MS PowerPoint
1 7 (12.50%) MS Visio
2 4 (7.14%) MS Excel
3 1 (1.79%) MS Office
Cloud Services
1 7 (12.50%) Microsoft Azure
2 3 (5.36%) Cloud Computing
2 3 (5.36%) SaaS
2 3 (5.36%) PaaS
2 3 (5.36%) Terremark
2 3 (5.36%) IaaS
3 2 (3.57%) Office 365
Communications & Networking
1 7 (12.50%) Wireless
2 4 (7.14%) ATM
3 3 (5.36%) Firewall
3 3 (5.36%) OpenFlow
4 2 (3.57%) DSLAM
4 2 (3.57%) Broadband
4 2 (3.57%) LAN
4 2 (3.57%) SDH
4 2 (3.57%) WAN
4 2 (3.57%) Ethernet
4 2 (3.57%) VPN
4 2 (3.57%) Network Security
4 2 (3.57%) Wireshark
4 2 (3.57%) NGN
4 2 (3.57%) Frame Relay
Database & Business Intelligence
1 1 (1.79%) SQL Server
Development Applications
1 14 (25.00%) JIRA
2 2 (3.57%) Visual Studio
2 2 (3.57%) Fiddler
3 1 (1.79%) Team Foundation Server
General
1 18 (32.14%) Telecoms
2 17 (30.36%) Retail
3 8 (14.29%) Finance
3 8 (14.29%) Legal
4 7 (12.50%) Billing
5 2 (3.57%) Marketing
5 2 (3.57%) Manufacturing
6 1 (1.79%) Advertising
Job Titles
1 14 (25.00%) Business Analyst
1 14 (25.00%) Analyst
1 14 (25.00%) Agile Business Analyst
1 14 (25.00%) E-Commerce Business Analyst
2 11 (19.64%) Consultant
3 9 (16.07%) Architect
3 9 (16.07%) Enterprise Architect
4 6 (10.71%) Developer
5 5 (8.93%) Ruby on Rails Developer
6 4 (7.14%) Cloud Consultant
6 4 (7.14%) Project Director
7 3 (5.36%) Field Engineer
7 3 (5.36%) IT Consultant
8 2 (3.57%) Project Delivery Manager
8 2 (3.57%) Technical Consultant
8 2 (3.57%) Support Consultant
8 2 (3.57%) Account Manager
8 2 (3.57%) Project Manager
8 2 (3.57%) Solutions Consultant
8 2 (3.57%) Team Leader
Libraries, Frameworks & Software Standards
1 5 (8.93%) LAMP
1 5 (8.93%) Ruby on Rails
1 5 (8.93%) .NET
2 3 (5.36%) ASP.NET
2 3 (5.36%) Web Services
3 1 (1.79%) .NET Framework
3 1 (1.79%) ASP.NET MVC
Miscellaneous
1 14 (25.00%) iPad
1 14 (25.00%) User Experience
2 3 (5.36%) Economics
3 2 (3.57%) Management Information System
3 2 (3.57%) IPTV
3 2 (3.57%) STB
4 1 (1.79%) Computer Science
4 1 (1.79%) FMCG
Operating Systems
1 5 (8.93%) Linux
2 3 (5.36%) Windows
Processes & Methodologies
1 30 (53.57%) Agile Software Development
2 23 (41.07%) Scrum
3 22 (39.29%) ITIL
4 19 (33.93%) Stakeholder Management
5 17 (30.36%) CRM
6 16 (28.57%) PRINCE2
7 15 (26.79%) B2C
8 14 (25.00%) E-Commerce
8 14 (25.00%) Use Case
8 14 (25.00%) Business Analysis
8 14 (25.00%) Business Process Mapping
9 9 (16.07%) Six Sigma
9 9 (16.07%) TOGAF
9 9 (16.07%) Mentoring
10 7 (12.50%) Document Management
10 7 (12.50%) UML
11 6 (10.71%) MVC
12 5 (8.93%) Integration Testing
12 5 (8.93%) Service Management
12 5 (8.93%) Test Automation
Programming Languages
1 6 (10.71%) SQL
2 5 (8.93%) Ruby
2 5 (8.93%) C#
2 5 (8.93%) Perl
2 5 (8.93%) Python
3 2 (3.57%) C
4 1 (1.79%) VB.NET
4 1 (1.79%) VBA
Qualifications
1 19 (33.93%) Degree
2 3 (5.36%) MBA
2 3 (5.36%) ITIL Certification
2 3 (5.36%) SC Cleared
2 3 (5.36%) Security Cleared
3 1 (1.79%) JNCIA
3 1 (1.79%) JNCIP
3 1 (1.79%) MCSE
3 1 (1.79%) MCP
3 1 (1.79%) MCSD
3 1 (1.79%) Microsoft Certification
Quality Assurance & Compliance
1 7 (12.50%) QA
Vendors
1 14 (25.00%) hybris
2 7 (12.50%) Microsoft
3 3 (5.36%) Google
3 3 (5.36%) Cisco
3 3 (5.36%) Juniper
3 3 (5.36%) Rackspace
4 2 (3.57%) F5
4 2 (3.57%) Imperva
4 2 (3.57%) i2
4 2 (3.57%) NetApp
4 2 (3.57%) HP
4 2 (3.57%) Dell
4 2 (3.57%) EMC
4 2 (3.57%) CheckPoint
4 2 (3.57%) Oracle
4 2 (3.57%) IBM
4 2 (3.57%) Tripwire
Slough, Berkshire
Sanderson
Salary: £60000 - £70000 per annum + Benefits
Posted: 3 hours ago
Reading, Berkshire
JM
Salary: £60000 - £65000 per annum + Bonus + Company car + Benefits
Posted: 6 days ago
Berkshire
Nationwide People Ltd
Salary: £400 - £475 Per Day
Posted: 6 days ago
Reading
Recruitment Genius
Salary: £25000 - £55000 per annum
Posted: 6 days ago