The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Berkshire region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 18 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
South East / Berkshire
Rank 152 176 195
Rank change year-on-year
+24 +19
Permanent jobs citing Customer Engagement 39 53 31
As % of all permanent IT jobs located in Berkshire 1.06% 0.99% 0.59%
As % of the Processes & Methodologies category 1.24% 1.15% 0.69%
Number of salaries quoted 17 41 30
Median salary £70,000 £55,000 £75,000
Median salary % change year-on-year
+27.27% -26.66%
90% offered a salary of more than £52,500 £30,000 £55,000
10% offered a salary of more than £80,000 £65,000 £100,000
UK excluding London median salary £55,000 £52,500 £60,000
% change year-on-year
+4.76% -12.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3150 4613 4491
As % of all permanent IT jobs located in Berkshire 85.60% 86.19% 84.90%
Number of salaries quoted 2388 3754 3175
Median salary £52,500 £52,500 £50,000
Median salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £35,000 £32,500
10% offered a salary of more than £75,000 £72,500 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Berkshire

Customer Engagement
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Berkshire region.

Customer Engagement Salary Trend in Berkshire

Customer Engagement
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Berkshire region over the 3 months to 18 January 2017.

Customer Engagement Salary Histogram in Berkshire

Customer Engagement
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Berkshire region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +27 24 £80,000 +53.84% 3
Bracknell +12 5 £62,500 -
Newbury - 5 £70,000 -
Slough +30 2 £52,500 -8.69%
Maidenhead +4 1 - -
Wokingham - 1 - -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Berkshire

For the 6 months to 18 January 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region with a requirement for Customer Engagement.

1 49 (64.47%) Degree
2 45 (59.21%) Marketing
3 39 (51.32%) Telecoms
4 34 (44.74%) Business Development
5 33 (43.42%) Analytics
6 25 (32.89%) Analytical Skills
7 24 (31.58%) Change Management
7 24 (31.58%) IBM
8 23 (30.26%) HP
8 23 (30.26%) Presales
9 22 (28.95%) CRM
9 22 (28.95%) Finance
10 21 (27.63%) Economics
10 21 (27.63%) Business Analysis
10 21 (27.63%) Business Transformation
11 20 (26.32%) Case Management
11 20 (26.32%) Data Architecture
11 20 (26.32%) Enterprise Architecture
11 20 (26.32%) Mandarin Language
11 20 (26.32%) Spanish Language
11 20 (26.32%) PLM
11 20 (26.32%) Programme Management
11 20 (26.32%) MBA
11 20 (26.32%) Internet
12 18 (23.68%) Computer Science
13 16 (21.05%) Big Data
14 14 (18.42%) Cloud Computing
15 13 (17.11%) Agile Software Development
16 12 (15.79%) IPTV
16 12 (15.79%) NGN

Customer Engagement
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.63%) JBoss
1 2 (2.63%) Tomcat
Applications
1 3 (3.95%) MS Excel
2 2 (2.63%) MS PowerPoint
Business Applications
1 4 (5.26%) Data Workbench
Cloud Services
1 14 (18.42%) Cloud Computing
2 5 (6.58%) SaaS
3 3 (3.95%) Amazon AWS
3 3 (3.95%) AWS CloudFormation
3 3 (3.95%) Microsoft Azure
4 1 (1.32%) OneDrive
4 1 (1.32%) PaaS
Communications & Networking
1 20 (26.32%) Internet
2 12 (15.79%) 3G
2 12 (15.79%) 4G
2 12 (15.79%) 5G
2 12 (15.79%) NGN
2 12 (15.79%) Radio Access Network
2 12 (15.79%) VoIP
2 12 (15.79%) VoLTE
3 10 (13.16%) Value-Added Service
4 5 (6.58%) DWDM
4 5 (6.58%) MPLS
5 3 (3.95%) Remote Desktop
6 1 (1.32%) Broadband
6 1 (1.32%) MVNO
Database & Business Intelligence
1 16 (21.05%) Big Data
2 4 (5.26%) Spotfire
3 1 (1.32%) MySQL
3 1 (1.32%) PostgreSQL
3 1 (1.32%) RDBMS
3 1 (1.32%) Relational Database
3 1 (1.32%) SQL Server
Development Applications
1 3 (3.95%) Git (software)
2 2 (2.63%) Team Foundation Server
3 1 (1.32%) Subversion
General
1 45 (59.21%) Marketing
2 39 (51.32%) Telecoms
3 22 (28.95%) Finance
4 20 (26.32%) Mandarin Language
4 20 (26.32%) Spanish Language
5 5 (6.58%) Electronics
5 5 (6.58%) Retail
6 3 (3.95%) Pharmaceutical
7 1 (1.32%) Billing
7 1 (1.32%) Brand Awareness
Job Titles
1 17 (22.37%) Consultant
2 13 (17.11%) Business Consultant
3 11 (14.47%) Senior Consultant
4 10 (13.16%) Senior Business Consultant
5 8 (10.53%) Architect
6 6 (7.89%) Product Manager
6 6 (7.89%) Programme Director
7 5 (6.58%) Agile Development Manager
7 5 (6.58%) Business Architect
7 5 (6.58%) Business Solution Architect
7 5 (6.58%) Development Manager
7 5 (6.58%) Senior Architect
7 5 (6.58%) Senior Solutions Architect
7 5 (6.58%) Solutions Architect
8 4 (5.26%) Agile Delivery Manager
8 4 (5.26%) Customer Insight Manager
8 4 (5.26%) Delivery Manager
8 4 (5.26%) Engagement Manager
8 4 (5.26%) Insight Manager
9 3 (3.95%) Systems Engineer
Libraries, Frameworks & Software Standards
1 3 (3.95%) REST
1 3 (3.95%) SOAP
1 3 (3.95%) Web Services
2 2 (2.63%) Boost C++ Libraries
2 2 (2.63%) STL
3 1 (1.32%) Servlets
Miscellaneous
1 25 (32.89%) Analytical Skills
2 21 (27.63%) Economics
3 18 (23.68%) Computer Science
4 12 (15.79%) Internet of Things
4 12 (15.79%) IPTV
5 4 (5.26%) Data Centre
5 4 (5.26%) Data Extraction
6 3 (3.95%) Enterprise Software
7 2 (2.63%) Virtual Team
7 2 (2.63%) Visualisation
8 1 (1.32%) Driving Licence
Operating Systems
1 4 (5.26%) Unix
1 4 (5.26%) Windows
2 3 (3.95%) Windows Server 2008
3 1 (1.32%) Linux
3 1 (1.32%) Mac OS X
3 1 (1.32%) Windows 10
3 1 (1.32%) Windows 7
3 1 (1.32%) Windows 8
Processes & Methodologies
1 34 (44.74%) Business Development
2 33 (43.42%) Analytics
3 24 (31.58%) Change Management
4 23 (30.26%) Presales
5 22 (28.95%) CRM
6 21 (27.63%) Business Analysis
6 21 (27.63%) Business Transformation
7 20 (26.32%) Case Management
7 20 (26.32%) Data Architecture
7 20 (26.32%) Enterprise Architecture
7 20 (26.32%) PLM
7 20 (26.32%) Programme Management
8 13 (17.11%) Agile Software Development
9 11 (14.47%) Marketing Strategy
10 9 (11.84%) Scrum
11 6 (7.89%) eTOM
11 6 (7.89%) ITIL
11 6 (7.89%) TOGAF
12 5 (6.58%) Product Marketing
12 5 (6.58%) User Stories
Programming Languages
1 4 (5.26%) Java
1 4 (5.26%) R
1 4 (5.26%) SQL
2 3 (3.95%) PowerShell
3 2 (2.63%) C
3 2 (2.63%) C++
3 2 (2.63%) Perl
3 2 (2.63%) Python
3 2 (2.63%) Ruby
3 2 (2.63%) Shell Script
4 1 (1.32%) Bourne shell
4 1 (1.32%) C-shell
4 1 (1.32%) Korn
Qualifications
1 49 (64.47%) Degree
2 20 (26.32%) MBA
3 6 (7.89%) PMI Certification
3 6 (7.89%) PMP
4 5 (6.58%) Postgraduate
System Software
1 1 (1.32%) Microsoft App-V
Systems Management
1 1 (1.32%) SCCM
Vendors
1 24 (31.58%) IBM
2 23 (30.26%) HP
3 8 (10.53%) Google
4 4 (5.26%) Adobe
4 4 (5.26%) TIBCO
5 3 (3.95%) EMC
5 3 (3.95%) Microsoft
5 3 (3.95%) Salesforce.com
6 2 (2.63%) BT
6 2 (2.63%) Dell
6 2 (2.63%) Oracle
7 1 (1.32%) Amdocs
7 1 (1.32%) Cerillion
7 1 (1.32%) Cisco
7 1 (1.32%) Citrix
7 1 (1.32%) Ericsson
7 1 (1.32%) Huawei
7 1 (1.32%) NetApp
7 1 (1.32%) NetCracker
7 1 (1.32%) VMware
Reading, Berkshire
EXCELerate
Salary: Up to £60,000 per annum + Bonus, Car allowance, Health, Pension
Posted: 19 hours ago
Reading, Berkshire
EXCELerate
Salary: Up to £60,000 per annum + Bonus, Car allowance, Health, Pension
Posted: 19 hours ago
Reading
TDA Group
Posted: 13 days ago