The table below looks at the statistics for CRM skills in IT contracts advertised for the Berkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 24 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 May 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 38 38 30
Rank change year-on-year
0 -8
Contract jobs citing CRM 102 108 130
As % of all contract IT jobs located in Berkshire 4.24% 4.21% 5.07%
As % of the Processes & Methodologies category 5.37% 5.51% 6.79%
Number of daily rates quoted 65 67 65
Median daily rate £450 £388 £425
Median daily rate % change year-on-year
+16.12% -8.82%
90% offered a daily rate of more than £355 £212 £297
10% offered a daily rate of more than £533 £500 £525
UK excluding London median daily rate £400 £380 £400
% change year-on-year
+5.26% -5.00%
Number of hourly rates quoted 2 1 4
Median hourly rate £14.00 £18.00 £22.50
Median hourly rate % change year-on-year
-22.22% -20.00%
UK excluding London median hourly rate £22.00 £26.50 £18.75
% change year-on-year
-16.98% +41.33%
CRM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1899 1961 1914
As % of all contract IT jobs located in Berkshire 78.96% 76.36% 74.68%
Number of daily rates quoted 1038 1009 942
Median daily rate £420 £382 £375
Median daily rate % change year-on-year
+9.94% +1.86%
90% offered a daily rate of more than £281 £240 £225
10% offered a daily rate of more than £525 £500 £500
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 59 56 42
Median hourly rate £16.00 £22.50 £19.50
Median hourly rate % change year-on-year
-28.88% +15.38%
90% offered a hourly rate of more than £11.10 £13.33 £11.25
10% offered a hourly rate of more than £22.50 £41.20 £34.00
UK excluding London median hourly rate £35.00 £31.00 £30.00
% change year-on-year
+12.90% +3.33%

CRM
Jobs Demand Trend in Berkshire

The demand trend of contract jobs across the Berkshire region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Berkshire

CRM
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Berkshire region.

CRM Daily Rate Trend in Berkshire

CRM
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Berkshire region over the 3 months to 24 May 2016.

CRM Daily Rate Histogram in Berkshire

CRM
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Berkshire region.

CRM Hourly Rate Trend in Berkshire

CRM
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Berkshire region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +3 42 £450 - 21
Slough +7 11 £450 +33.33% 4
Newbury +5 8 £425 +6.25% 5
Maidenhead +2 4 £425 +93.18% 6
CRM
South East

CRM
Top 30 Related IT Skills in Berkshire

For the 6 months to 24 May 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for CRM.

1 78 (30.47%) Dynamics CRM
2 58 (22.66%) Microsoft
3 52 (20.31%) Telecoms
4 42 (16.41%) C#
4 42 (16.41%) ITIL
5 40 (15.63%) SharePoint
6 39 (15.23%) .NET
6 39 (15.23%) Billing
7 37 (14.45%) ERP
8 36 (14.06%) Service Management
9 35 (13.67%) Incident Management
9 35 (13.67%) Ticket Management
10 33 (12.89%) Stakeholder Management
11 32 (12.50%) SQL
11 32 (12.50%) Windows
12 31 (12.11%) Salesforce.com
13 30 (11.72%) Agile Software Development
13 30 (11.72%) Team Foundation Server
14 26 (10.16%) SQL Server
15 24 (9.38%) Data Modelling
16 23 (8.98%) Finance
17 22 (8.59%) SLA
17 22 (8.59%) eTOM
18 19 (7.42%) CMS
19 18 (7.03%) Front Office
19 18 (7.03%) MS Excel
19 18 (7.03%) Security Cleared
19 18 (7.03%) Unit Testing
20 16 (6.25%) User Acceptance Testing
21 15 (5.86%) Huawei

CRM
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (15.63%) SharePoint
2 19 (7.42%) CMS
3 7 (2.73%) BizTalk Server
4 3 (1.17%) MS Exchange
5 2 (0.78%) Node.js
5 2 (0.78%) SharePoint 2013
5 2 (0.78%) SharePoint Server
6 1 (0.39%) Exchange Server 2013
6 1 (0.39%) IIS
6 1 (0.39%) Sitecore CMS
6 1 (0.39%) WebLogic
Applications
1 18 (7.03%) MS Excel
2 7 (2.73%) MS Office
3 4 (1.56%) MS PowerPoint
3 4 (1.56%) MS Project
4 1 (0.39%) MS Visio
Business Applications
1 78 (30.47%) Dynamics CRM
2 7 (2.73%) Eloqua
3 4 (1.56%) SAP CCM
4 3 (1.17%) Salesforce.com CRM
4 3 (1.17%) SAP CRM
4 3 (1.17%) Unica
5 2 (0.78%) Oracle CRM
5 2 (0.78%) Traffica
6 1 (0.39%) BusinessWorks
6 1 (0.39%) Dynamics AX
6 1 (0.39%) Dynamics NAV
6 1 (0.39%) Infor SunSystems
6 1 (0.39%) PeopleSoft CRM
6 1 (0.39%) SAP Oil and Gas
Cloud Services
1 15 (5.86%) Microsoft Azure
2 5 (1.95%) Office 365
2 5 (1.95%) Scribe Online
3 4 (1.56%) Force.com
3 4 (1.56%) IaaS
3 4 (1.56%) SaaS
4 3 (1.17%) Cloud Computing
4 3 (1.17%) PaaS
5 2 (0.78%) FinancialForce.com
6 1 (0.39%) Amazon AWS
6 1 (0.39%) Heroku
6 1 (0.39%) Taleo
Communications & Networking
1 9 (3.52%) CTI
2 7 (2.73%) Firewall
3 6 (2.34%) 3G
4 5 (1.95%) Broadband
4 5 (1.95%) Cisco ASA
4 5 (1.95%) Cisco PIX
4 5 (1.95%) FWSM
4 5 (1.95%) Network Security
5 4 (1.56%) Internet
5 4 (1.56%) Radio Access Network
6 3 (1.17%) 4G
6 3 (1.17%) LTE
6 3 (1.17%) SMS
6 3 (1.17%) TCP/IP
6 3 (1.17%) VPN
6 3 (1.17%) Wireshark
7 2 (0.78%) DNS
7 2 (0.78%) F5 BIG-IP LTM
7 2 (0.78%) HTTP
7 2 (0.78%) HTTPS
Database & Business Intelligence
1 26 (10.16%) SQL Server
2 9 (3.52%) Data Warehouse
3 8 (3.13%) SQL Server Integration Services
4 4 (1.56%) Big Data
5 3 (1.17%) SQL Server Reporting Services
6 2 (0.78%) MS Access
6 2 (0.78%) Power BI
6 2 (0.78%) SQL Server 2012
6 2 (0.78%) SQL Server 2014
6 2 (0.78%) SQL Server Analysis Services
7 1 (0.39%) MySQL
7 1 (0.39%) Oracle Reports
7 1 (0.39%) PostgreSQL
7 1 (0.39%) PowerPivot
Development Applications
1 30 (11.72%) Team Foundation Server
2 5 (1.95%) Visual Studio
3 2 (0.78%) MSBuild
3 2 (0.78%) Oracle APEX
3 2 (0.78%) SQL Server Management Studio (SSMS)
4 1 (0.39%) Jasmine
4 1 (0.39%) JIRA
4 1 (0.39%) JUnit
4 1 (0.39%) PeopleTools
4 1 (0.39%) RSpec
General
1 52 (20.31%) Telecoms
2 39 (15.23%) Billing
3 23 (8.98%) Finance
4 18 (7.03%) Front Office
5 15 (5.86%) Marketing
6 11 (4.30%) Retail
7 3 (1.17%) Banking
7 3 (1.17%) Manufacturing
8 2 (0.78%) Back Office
8 2 (0.78%) Dutch Language
8 2 (0.78%) Electronics
8 2 (0.78%) German Language
9 1 (0.39%) Advertising
9 1 (0.39%) Games
9 1 (0.39%) Pharmaceutical
9 1 (0.39%) Swedish Language
Job Titles
1 48 (18.75%) Developer
2 43 (16.80%) Analyst
3 27 (10.55%) CRM Developer
4 26 (10.16%) Business Analyst
5 25 (9.77%) Architect
6 22 (8.59%) Dynamics CRM Developer
7 21 (8.20%) Consultant
8 19 (7.42%) Project Manager
9 18 (7.03%) Incident Manager
10 17 (6.64%) Service Desk Engineer
11 14 (5.47%) CRM Analyst
11 14 (5.47%) CRM Consultant
12 12 (4.69%) Designer
13 11 (4.30%) Solutions Architect
13 11 (4.30%) Telecoms Engineer
14 10 (3.91%) .NET Developer
14 10 (3.91%) ICT Manager
15 9 (3.52%) UX Designer
16 8 (3.13%) Dynamics CRM Consultant
16 8 (3.13%) Salesforce.com Architect
Libraries, Frameworks & Software Standards
1 39 (15.23%) .NET
2 11 (4.30%) Web Services
3 7 (2.73%) HTML
3 7 (2.73%) Visualforce
4 6 (2.34%) WCF
5 5 (1.95%) ASP.NET
5 5 (1.95%) XML
6 3 (1.17%) REST
6 3 (1.17%) Velocity
7 2 (0.78%) Apache Flex
7 2 (0.78%) COM
7 2 (0.78%) CSS
7 2 (0.78%) J2EE
7 2 (0.78%) jQuery
7 2 (0.78%) JSON
7 2 (0.78%) Mason
7 2 (0.78%) SOAP
8 1 (0.39%) LAMP
8 1 (0.39%) OAuth
8 1 (0.39%) SAML
Miscellaneous
1 11 (4.30%) Analytical Skills
1 11 (4.30%) Management Information System
2 9 (3.52%) Computer Science
2 9 (3.52%) User Experience
3 6 (2.34%) W3C
4 5 (1.95%) Distributed Denial-of-Service
5 4 (1.56%) Data Centre
5 4 (1.56%) Digital Media
5 4 (1.56%) Mobile App
5 4 (1.56%) Public Cloud
5 4 (1.56%) Smart Meter
6 3 (1.17%) Driving Licence
6 3 (1.17%) IVR
7 2 (0.78%) Data Structures
7 2 (0.78%) Enterprise Cloud
7 2 (0.78%) Enterprise Software
7 2 (0.78%) Visualisation
8 1 (0.39%) EMC VNX
8 1 (0.39%) Private Cloud
8 1 (0.39%) Statistics
Operating Systems
1 32 (12.50%) Windows
2 15 (5.86%) Windows Server
3 2 (0.78%) Apple iOS
3 2 (0.78%) Linux
3 2 (0.78%) Unix
4 1 (0.39%) Windows 7
4 1 (0.39%) Windows Server 2003
4 1 (0.39%) Windows Server 2008
Processes & Methodologies
1 42 (16.41%) ITIL
2 37 (14.45%) ERP
3 36 (14.06%) Service Management
4 35 (13.67%) Incident Management
4 35 (13.67%) Ticket Management
5 33 (12.89%) Stakeholder Management
6 30 (11.72%) Agile Software Development
7 24 (9.38%) Data Modelling
8 22 (8.59%) eTOM
9 18 (7.03%) Unit Testing
10 16 (6.25%) User Acceptance Testing
11 13 (5.08%) Contact Management
11 13 (5.08%) Data Management
11 13 (5.08%) Project Management
11 13 (5.08%) TOGAF
11 13 (5.08%) Waterfall
11 13 (5.08%) Web Development
12 12 (4.69%) Migration
13 11 (4.30%) Process Management
13 11 (4.30%) Usability Testing
Programming Languages
1 42 (16.41%) C#
2 32 (12.50%) SQL
3 10 (3.91%) JavaScript
4 9 (3.52%) Java
4 9 (3.52%) XAML
5 4 (1.56%) Apex Code
5 4 (1.56%) C
5 4 (1.56%) PHP
5 4 (1.56%) PowerShell
6 3 (1.17%) T-SQL
7 2 (0.78%) Bash Shell
8 1 (0.39%) Perl
8 1 (0.39%) Ruby
8 1 (0.39%) VB.NET
8 1 (0.39%) VBScript
Qualifications
1 18 (7.03%) Security Cleared
2 14 (5.47%) Degree
3 7 (2.73%) Cisco Certification
3 7 (2.73%) ISTQB
3 7 (2.73%) ISTQB Advanced Certification
3 7 (2.73%) SC Cleared
4 5 (1.95%) CCNP
4 5 (1.95%) CCSA
4 5 (1.95%) CCSE
5 3 (1.17%) PMI Certification
5 3 (1.17%) PMP
6 2 (0.78%) CCNA
6 2 (0.78%) CISSP
6 2 (0.78%) CITP
6 2 (0.78%) DV Cleared
7 1 (0.39%) A+ Certification
7 1 (0.39%) ISEB
7 1 (0.39%) MCITP
7 1 (0.39%) Microsoft Certification
7 1 (0.39%) PRINCE2 Certification
Quality Assurance & Compliance
1 22 (8.59%) SLA
2 5 (1.95%) QA
3 2 (0.78%) Data Quality
3 2 (0.78%) ISO 9001
4 1 (0.39%) ISO/IEC 27001
4 1 (0.39%) SDET
System Software
1 7 (2.73%) Active Directory
2 5 (1.95%) ProxySG
3 3 (1.17%) Hyper-V
4 2 (0.78%) VMware Infrastructure
Systems Management
1 5 (1.95%) FortiGate
2 2 (0.78%) NSN NetAct
3 1 (0.39%) Backup Exec
3 1 (0.39%) Cisco IPCC
3 1 (0.39%) Opscode Chef
3 1 (0.39%) Puppet
3 1 (0.39%) SCOrch
Vendors
1 58 (22.66%) Microsoft
2 31 (12.11%) Salesforce.com
3 15 (5.86%) Huawei
4 13 (5.08%) SAP
5 11 (4.30%) Oracle
6 8 (3.13%) Cisco
6 8 (3.13%) Marketo
7 7 (2.73%) Aprimo
8 6 (2.34%) NetSuite
8 6 (2.34%) Siebel
9 5 (1.95%) Blue Coat
9 5 (1.95%) CheckPoint
9 5 (1.95%) F5
9 5 (1.95%) HP
10 2 (0.78%) Callidus
10 2 (0.78%) Fortinet
10 2 (0.78%) iManage
10 2 (0.78%) Nokia
10 2 (0.78%) Serena
10 2 (0.78%) VMware
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