The table below looks at the statistics for CRM skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 50 36 46
Rank change year-on-year
-14 +10
Contract jobs citing CRM 82 120 94
As % of all contract IT jobs located in Berkshire 3.17% 4.90% 3.65%
As % of the Processes & Methodologies category 4.35% 6.54% 5.17%
Number of daily rates quoted 42 57 35
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£369 £450 £450
Average daily rate % change year-on-year
-18.05% -
90% offered a daily rate of more than £204 £240 £330
10% offered a daily rate of more than £650 £575 £525
UK excluding London average daily rate £400 £400 £385
% change year-on-year
- +3.89%
Number of hourly rates quoted 1 0 0
Average hourly rate £12.00 - -
UK excluding London average hourly rate £20.00 £19.96 £39.75
% change year-on-year
+0.22% -49.79%
CRM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1883 1836 1819
As % of all contract IT jobs located in Berkshire 72.87% 74.94% 70.59%
Number of daily rates quoted 1106 902 845
Average daily rate £400 £388 £385
Average daily rate % change year-on-year
+3.22% +0.64%
90% offered a daily rate of more than £250 £250 £220
10% offered a daily rate of more than £525 £513 £500
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 64 23 37
Average hourly rate £33.50 £17.07 £25.25
Average hourly rate % change year-on-year
+96.25% -32.39%
90% offered a hourly rate of more than £14.50 £12.00 £14.60
10% offered a hourly rate of more than £40.00 £59.00 £44.10
UK excluding London average hourly rate £32.50 £26.98 £30.50
% change year-on-year
+20.48% -11.55%

CRM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Berkshire

CRM
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Berkshire region.

CRM Daily Rate Trend in Berkshire

CRM
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Berkshire region over the 3 months to 3 September 2015.

CRM Daily Rate Histogram in Berkshire

CRM
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Berkshire region.

CRM Hourly Rate Trend in Berkshire

CRM
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Berkshire region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +8 41 £400 -25.58% 14
Bracknell 0 10 £190 -15.55% 1
Slough -15 2 £375 -16.66% 1
Newbury -20 2 £331 -42.43%
Windsor +1 1 £235 - 1
Maidenhead -3 1 £375 +50.00% 2
CRM
South East

CRM
Top 30 Related IT Skills in Berkshire

For the 6 months to 3 September 2015, IT contractor jobs across the Berkshire region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 46 (24.21%) Dynamics CRM
2 45 (23.68%) Telecoms
3 30 (15.79%) Billing
4 29 (15.26%) Microsoft
5 28 (14.74%) Marketing
6 26 (13.68%) Oracle
6 26 (13.68%) Service Management
7 25 (13.16%) Project Management
7 25 (13.16%) SQL
8 23 (12.11%) ITIL
8 23 (12.11%) CMS
9 22 (11.58%) SQL Server
10 21 (11.05%) Salesforce.com
10 21 (11.05%) MS Excel
11 20 (10.53%) Retail
11 20 (10.53%) Analytical Skills
12 19 (10.00%) Stakeholder Management
13 18 (9.47%) BizTalk Server
13 18 (9.47%) Finance
13 18 (9.47%) eTOM
14 16 (8.42%) C#
14 16 (8.42%) Incident Management
14 16 (8.42%) Agile Software Development
15 14 (7.37%) SAP
16 13 (6.84%) ERP
17 11 (5.79%) XML
17 11 (5.79%) Workflow
17 11 (5.79%) Social Media
17 11 (5.79%) User Acceptance Testing
18 10 (5.26%) Analytics

CRM
Top Related IT Skills in Berkshire by Category

For the 6 months to 3 September 2015, IT contractor jobs across the Berkshire region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 23 (12.11%) CMS
2 18 (9.47%) BizTalk Server
3 7 (3.68%) SharePoint
4 2 (1.05%) Oracle Workflow
4 2 (1.05%) Oracle Service Bus
5 1 (0.53%) Oracle SOA Suite
5 1 (0.53%) Adobe Experience Manager
5 1 (0.53%) SAS
5 1 (0.53%) WebLogic
Applications
1 21 (11.05%) MS Excel
2 6 (3.16%) MS PowerPoint
3 5 (2.63%) MS Office
4 1 (0.53%) MS Project
Business Applications
1 46 (24.21%) Dynamics CRM
2 9 (4.74%) Dynamics AX
3 2 (1.05%) Oracle BPM
3 2 (1.05%) Pivotal CRM
4 1 (0.53%) assyst
4 1 (0.53%) Sage 200
4 1 (0.53%) Sage ERP X3
4 1 (0.53%) BigMachines
4 1 (0.53%) Dynamics GP
4 1 (0.53%) SAP ERP
4 1 (0.53%) Sage 1000
4 1 (0.53%) Remedy ITSM
4 1 (0.53%) Lawson
4 1 (0.53%) SAP SD
4 1 (0.53%) Oracle ERP
4 1 (0.53%) SAP CRM
Cloud Services
1 4 (2.11%) Taleo
1 4 (2.11%) Microsoft Azure
1 4 (2.11%) SaaS
2 2 (1.05%) Cloud Computing
3 1 (0.53%) Force.com
3 1 (0.53%) Google Analytics
Communications & Networking
1 7 (3.68%) CTI
2 4 (2.11%) 3G
2 4 (2.11%) 4G
2 4 (2.11%) TCP/IP
3 3 (1.58%) DNS
3 3 (1.58%) Broadband
3 3 (1.58%) OSPF
3 3 (1.58%) BGP
3 3 (1.58%) Network Security
4 2 (1.05%) Cisco ASA
4 2 (1.05%) Cisco PIX
4 2 (1.05%) FWSM
4 2 (1.05%) Radio Access Network
4 2 (1.05%) MVNO
4 2 (1.05%) F5 BIG-IP LTM
4 2 (1.05%) GSM
4 2 (1.05%) HTTPS
4 2 (1.05%) SMTP
4 2 (1.05%) HTTP
4 2 (1.05%) RIP
Database & Business Intelligence
1 22 (11.58%) SQL Server
2 5 (2.63%) Oracle Database
3 4 (2.11%) Data Warehouse
4 3 (1.58%) MS Access
4 3 (1.58%) SAP BW
5 2 (1.05%) SQL Server Reporting Services
5 2 (1.05%) SQL Server Integration Services
5 2 (1.05%) SQL Server 2008
6 1 (0.53%) MongoDB
6 1 (0.53%) Big Data
6 1 (0.53%) SQL Server 2012
6 1 (0.53%) Oracle Database 12c
6 1 (0.53%) Relational Database
6 1 (0.53%) MySQL
6 1 (0.53%) BusinessObjects Web Intelligence
6 1 (0.53%) BusinessObjects
Development Applications
1 4 (2.11%) SQL Server Management Studio (SSMS)
2 2 (1.05%) TestDirector
2 2 (1.05%) Axure RP
3 1 (0.53%) Hudson
3 1 (0.53%) SoapUI
3 1 (0.53%) Ant
3 1 (0.53%) VSS/SourceSafe
3 1 (0.53%) Eclipse
3 1 (0.53%) Subversion
3 1 (0.53%) Maven
3 1 (0.53%) JIRA
3 1 (0.53%) Oracle APEX
General
1 45 (23.68%) Telecoms
2 30 (15.79%) Billing
3 28 (14.74%) Marketing
4 20 (10.53%) Retail
5 18 (9.47%) Finance
6 7 (3.68%) Banking
7 5 (2.63%) Back Office
8 3 (1.58%) Multimedia
8 3 (1.58%) Legal
9 2 (1.05%) Advertising
9 2 (1.05%) Front Office
9 2 (1.05%) Automotive
9 2 (1.05%) French Language
9 2 (1.05%) German Language
9 2 (1.05%) Italian Language
9 2 (1.05%) Portuguese Language
9 2 (1.05%) Spanish Language
Job Titles
1 44 (23.16%) Analyst
2 24 (12.63%) Business Analyst
3 23 (12.11%) Developer
4 22 (11.58%) Consultant
5 19 (10.00%) Project Manager
6 17 (8.95%) Architect
7 15 (7.89%) Service Desk Engineer
8 14 (7.37%) Designer
9 10 (5.26%) Solutions Architect
9 10 (5.26%) CRM Consultant
10 7 (3.68%) CRM Developer
11 6 (3.16%) CRM Analyst
11 6 (3.16%) BizTalk Developer
11 6 (3.16%) Solutions Designer
12 5 (2.63%) Trainer
12 5 (2.63%) PMO Consultant
12 5 (2.63%) Marketing Executive
12 5 (2.63%) Digital Marketing Executive
13 4 (2.11%) Dynamics CRM Developer
13 4 (2.11%) Tester
Libraries, Frameworks & Software Standards
1 11 (5.79%) XML
2 8 (4.21%) .NET
3 6 (3.16%) HTML
3 6 (3.16%) CSS
4 5 (2.63%) Web Services
5 4 (2.11%) Middleware
6 3 (1.58%) Ajax
6 3 (1.58%) XHTML
6 3 (1.58%) SAP PI
7 2 (1.05%) Visualforce
7 2 (1.05%) Mason
7 2 (1.05%) SOAP
7 2 (1.05%) ASP.NET
7 2 (1.05%) JSR 170
7 2 (1.05%) WCF
8 1 (0.53%) jQuery
8 1 (0.53%) SAP Basis
8 1 (0.53%) Ruby on Rails
8 1 (0.53%) .NET Framework
8 1 (0.53%) Java EE
Miscellaneous
1 20 (10.53%) Analytical Skills
2 11 (5.79%) Social Media
3 8 (4.21%) Digital Media
3 8 (4.21%) User Experience
3 8 (4.21%) Management Information System
4 4 (2.11%) Enterprise Software
5 3 (1.58%) E-Learning
5 3 (1.58%) IVR
5 3 (1.58%) SCADA
5 3 (1.58%) PMI
5 3 (1.58%) Foreign Exchange (FX)
5 3 (1.58%) Computer Science
5 3 (1.58%) Data Centre
6 2 (1.05%) Data Extraction
6 2 (1.05%) Semantic Web
6 2 (1.05%) Ergonomics
6 2 (1.05%) Distributed Denial-of-Service
7 1 (0.53%) Data Structures
7 1 (0.53%) Mobile Payment
7 1 (0.53%) Mobile App
Operating Systems
1 4 (2.11%) Windows
2 2 (1.05%) UNIX
3 1 (0.53%) Linux
3 1 (0.53%) Windows Phone
Processes & Methodologies
1 26 (13.68%) Service Management
2 25 (13.16%) Project Management
3 23 (12.11%) ITIL
4 19 (10.00%) Stakeholder Management
5 18 (9.47%) eTOM
6 16 (8.42%) Incident Management
6 16 (8.42%) Agile Software Development
7 13 (6.84%) ERP
8 11 (5.79%) Workflow
8 11 (5.79%) User Acceptance Testing
9 10 (5.26%) Content Management
9 10 (5.26%) Service Delivery
9 10 (5.26%) Business Intelligence
9 10 (5.26%) Analytics
10 9 (4.74%) PRINCE2
11 8 (4.21%) SOA
11 8 (4.21%) Migration
11 8 (4.21%) Business Analysis
11 8 (4.21%) Digital Marketing
11 8 (4.21%) Mentoring
Programming Languages
1 25 (13.16%) SQL
2 16 (8.42%) C#
3 6 (3.16%) Java
4 4 (2.11%) JavaScript
5 2 (1.05%) T-SQL
5 2 (1.05%) VBScript
5 2 (1.05%) PeopleCode
5 2 (1.05%) Shell Script
5 2 (1.05%) PL/SQL
5 2 (1.05%) Apex Code
6 1 (0.53%) Data Analysis Expressions (DAX)
6 1 (0.53%) C
6 1 (0.53%) Ruby
6 1 (0.53%) Groovy
6 1 (0.53%) VB.NET
6 1 (0.53%) VBA
6 1 (0.53%) PHP
Qualifications
1 10 (5.26%) Degree
2 4 (2.11%) Security Cleared
2 4 (2.11%) CISSP
2 4 (2.11%) PMI Certification
3 3 (1.58%) Cisco Certification
3 3 (1.58%) SC Cleared
3 3 (1.58%) CCNP
4 2 (1.05%) ISTQB Advanced Certification
4 2 (1.05%) PMP
4 2 (1.05%) PRINCE2 Certification
4 2 (1.05%) CCSA
4 2 (1.05%) CCSE
4 2 (1.05%) ISTQB
5 1 (0.53%) ITIL Certification
5 1 (0.53%) CCIE
Quality Assurance & Compliance
1 7 (3.68%) SLA
1 7 (3.68%) QA
2 3 (1.58%) Solvency II
3 2 (1.05%) ISO/IEC 27001
4 1 (0.53%) PCI DSS
4 1 (0.53%) ISO 14001
System Software
1 2 (1.05%) ProxySG
2 1 (0.53%) Active Directory
Systems Management
1 6 (3.16%) Cisco UCCX
2 2 (1.05%) Cisco CUCM
2 2 (1.05%) FortiGate
2 2 (1.05%) Cisco UCCE
2 2 (1.05%) HP Quality Center
3 1 (0.53%) Systems Management Server (SMS)
Vendors
1 29 (15.26%) Microsoft
2 26 (13.68%) Oracle
3 21 (11.05%) Salesforce.com
4 14 (7.37%) SAP
5 9 (4.74%) Cisco
6 8 (4.21%) Huawei
7 7 (3.68%) Siebel
8 6 (3.16%) Pega
9 5 (2.63%) HP
10 4 (2.11%) PeopleSoft
10 4 (2.11%) ServiceNow
11 3 (1.58%) Marketo
11 3 (1.58%) MuleSoft
11 3 (1.58%) Eloqua
11 3 (1.58%) Guidewire
11 3 (1.58%) Sitecore
11 3 (1.58%) hybris
11 3 (1.58%) FatWire
11 3 (1.58%) Adobe
11 3 (1.58%) Remedy
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