Customer-Centric
West Midlands > Birmingham
The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.
6 months to 28 Apr 2024 |
Same period 2023 | Same period 2022 | |
---|---|---|---|
Rank | 64 | - | 93 |
Rank change year-on-year | - | - | -30 |
Contract jobs citing Customer-Centricity | 4 | 0 | 2 |
As % of all contract jobs advertised in Birmingham | 0.52% | - | 0.15% |
As % of the Processes & Methodologies category | 0.63% | - | 0.16% |
Number of daily rates quoted | 3 | 0 | 2 |
10th Percentile | £333 | - | - |
25th Percentile | £405 | - | £463 |
Median daily rate (50th Percentile) | £550 | - | £475 |
Median % change year-on-year | - | - | -44.12% |
75th Percentile | £575 | - | £488 |
90th Percentile | - | - | - |
West Midlands median daily rate | £550 | £512 | £600 |
% change year-on-year | +7.53% | -14.75% | -22.58% |
All Process and Methodology Skills
Birmingham
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process or methodology skills.
Contract vacancies with a requirement for process or methodology skills | 640 | 798 | 1,215 |
As % of all contract IT jobs advertised in Birmingham | 83.55% | 88.27% | 92.26% |
Number of daily rates quoted | 419 | 537 | 880 |
10th Percentile | £248 | £263 | £219 |
25th Percentile | £363 | £388 | £375 |
Median daily rate (50th Percentile) | £463 | £513 | £475 |
Median % change year-on-year | -9.76% | +7.89% | +11.76% |
75th Percentile | £575 | £625 | £594 |
90th Percentile | £675 | £700 | £688 |
West Midlands median daily rate | £500 | £512 | £488 |
% change year-on-year | -2.34% | +5.03% | +17.47% |
Number of hourly rates quoted | 44 | 27 | 23 |
10th Percentile | £13.20 | £11.00 | £12.10 |
25th Percentile | £17.75 | £12.50 | £13.88 |
Median hourly rate | £27.25 | £15.00 | £17.48 |
Median % change year-on-year | +81.67% | -14.19% | -2.89% |
75th Percentile | £48.75 | £26.50 | £18.00 |
90th Percentile | £56.25 | £71.25 | £20.00 |
West Midlands median hourly rate | £22.50 | £17.72 | £17.00 |
% change year-on-year | +26.98% | +4.24% | +1.07% |
Customer-Centricity
Job Vacancy Trend in Birmingham
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Birmingham.
Customer-Centricity
Contractor Daily Rate Trend in Birmingham
3-month moving average daily rate quoted in jobs citing Customer-Centricity in Birmingham.
Customer-Centricity
Daily Rate Histogram in Birmingham
Daily rate distribution for jobs citing Customer-Centricity in Birmingham over the 6 months to 28 April 2024.
Customer-Centricity
Co-occurring Skills and Capabilities in Birmingham by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: