The table below looks at the statistics for the Service Manager role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Services Manager
Rank 41 54 42
Rank change year-on-year
+13 -12
Contract jobs requiring a Service Manager 18 1 6
As % of all contract IT jobs located in Birmingham 2.78% 0.16% 1.19%
As % of the Job Titles category 3.05% 0.18% 1.27%
Number of daily rates quoted 13 1 3
Average daily rate
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£350 £335 £600
Average daily rate % change year-on-year
+4.47% -44.16%
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £20.00
UK excluding London average hourly rate £23.00 - £20.00
Service Manager
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
591 551 473
As % of all contract IT jobs located in Birmingham 91.34% 89.30% 94.04%
Number of daily rates quoted 379 309 219
Average daily rate £350 £325 £340
Average daily rate % change year-on-year
+7.69% -4.41%
90% offered a daily rate of more than £150 £208 £225
10% offered a daily rate of more than £475 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 32 30 32
Average hourly rate £16.00 £15.00 £14.67
Average hourly rate % change year-on-year
+6.66% +2.24%
90% offered a hourly rate of more than £11.03 £9.50 £11.50
10% offered a hourly rate of more than £27.50 £34.00 £30.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Service Manager
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Birmingham

Service Manager
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the Birmingham region.

Service Manager Daily Rate Trend in Birmingham

Service Manager
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the Birmingham region.

Service Manager Hourly Rate Trend in Birmingham

Service Manager
Top 30 Related IT Skills in Birmingham

For the 6 months to 19 December 2014, IT contractor jobs across the Birmingham region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 10 (43.48%) ITIL
2 6 (26.09%) SLA
2 6 (26.09%) Cisco
3 5 (21.74%) Service Delivery
4 4 (17.39%) Business Continuity Planning
4 4 (17.39%) Mentoring
4 4 (17.39%) Business Continuity
4 4 (17.39%) Avaya
5 3 (13.04%) WAN
5 3 (13.04%) Configuration Management
5 3 (13.04%) CMDB
5 3 (13.04%) Coaching
5 3 (13.04%) Change Control
6 2 (8.70%) LAN
6 2 (8.70%) 3G
6 2 (8.70%) Juniper
7 1 (4.35%) SAN
7 1 (4.35%) ISO 9001
7 1 (4.35%) Ethernet
7 1 (4.35%) TCP/IP
7 1 (4.35%) VPN
7 1 (4.35%) DNS
7 1 (4.35%) BCP
7 1 (4.35%) WLAN
7 1 (4.35%) Radware
7 1 (4.35%) Service Management
7 1 (4.35%) Local Government
7 1 (4.35%) Incident Management
7 1 (4.35%) Degree
7 1 (4.35%) Problem Management

Service Manager
Top Related IT Skills in Birmingham by Category

For the 6 months to 19 December 2014, IT contractor jobs across the Birmingham region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 3 (13.04%) WAN
2 2 (8.70%) LAN
2 2 (8.70%) 3G
3 1 (4.35%) SAN
3 1 (4.35%) Ethernet
3 1 (4.35%) TCP/IP
3 1 (4.35%) VPN
3 1 (4.35%) DNS
3 1 (4.35%) WLAN
3 1 (4.35%) LTE
3 1 (4.35%) 4G
3 1 (4.35%) Firewall
3 1 (4.35%) 2G
3 1 (4.35%) Radio Access Network
General
1 1 (4.35%) Local Government
Miscellaneous
1 3 (13.04%) CMDB
Processes & Methodologies
1 10 (43.48%) ITIL
2 5 (21.74%) Service Delivery
3 4 (17.39%) Business Continuity Planning
3 4 (17.39%) Mentoring
3 4 (17.39%) Business Continuity
4 3 (13.04%) Configuration Management
4 3 (13.04%) Coaching
4 3 (13.04%) Change Control
5 1 (4.35%) BCP
5 1 (4.35%) Service Management
5 1 (4.35%) Incident Management
5 1 (4.35%) Problem Management
5 1 (4.35%) Risk Management
5 1 (4.35%) Stakeholder Management
5 1 (4.35%) WAN Optimisation
5 1 (4.35%) ITIL V3
5 1 (4.35%) Continuous Improvement
Qualifications
1 1 (4.35%) Degree
Quality Assurance & Compliance
1 6 (26.09%) SLA
2 1 (4.35%) ISO 9001
Systems Management
1 1 (4.35%) FortiGate
Vendors
1 6 (26.09%) Cisco
2 4 (17.39%) Avaya
3 2 (8.70%) Juniper
4 1 (4.35%) Radware
4 1 (4.35%) SonicWALL
4 1 (4.35%) Mitel
4 1 (4.35%) Blue Coat
Birmingham, West Midlands (County)
Spargonet Consulting Plc
Rate: £300 - £350 per day
Posted: 3 days ago