The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Birmingham region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 18 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Services Delivery
West Midlands / Birmingham
Rank 48 40 39
Rank change year-on-year
-8 -1
Contract jobs citing Service Delivery 13 17 11
As % of all contract IT jobs located in Birmingham 2.14% 2.71% 1.91%
As % of the Processes & Methodologies category 2.70% 3.47% 2.63%
Number of daily rates quoted 9 12 4
Median daily rate £310 £325 £422
Median daily rate % change year-on-year
-4.61% -22.94%
90% offered a daily rate of more than £250 £150 £196
10% offered a daily rate of more than £455 £435 £443
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £10.75
UK excluding London median hourly rate £12.25 £21.50 £14.00
% change year-on-year
-43.02% +53.57%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
482 490 419
As % of all contract IT jobs located in Birmingham 79.28% 78.03% 72.62%
Number of daily rates quoted 306 310 270
Median daily rate £400 £375 £375
Median daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £275 £238 £225
10% offered a daily rate of more than £518 £550 £500
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 8 21 12
Median hourly rate £19.00 £16.25 £13.00
Median hourly rate % change year-on-year
+16.92% +25.00%
90% offered a hourly rate of more than £13.00 £11.93 £10.00
10% offered a hourly rate of more than £24.48 £49.00 £26.00
UK excluding London median hourly rate £34.75 £39.00 £25.50
% change year-on-year
-10.89% +52.94%

Service Delivery
Jobs Demand Trend in Birmingham

The demand trend of contract jobs across the Birmingham region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Birmingham region.

Service Delivery Daily Rate Trend in Birmingham

Service Delivery
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Birmingham region over the 3 months to 18 January 2017.

Service Delivery Daily Rate Histogram in Birmingham

Service Delivery
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Birmingham region.

Service Delivery Hourly Rate Trend in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 18 January 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region with a requirement for Service Delivery.

1 21 (60.00%) Cisco
2 20 (57.14%) Data Centre
3 15 (42.86%) ITIL
4 14 (40.00%) Microsoft
5 10 (28.57%) Active Directory
5 10 (28.57%) VMware
5 10 (28.57%) Microsoft Azure
6 9 (25.71%) Citrix
7 8 (22.86%) MS Exchange
7 8 (22.86%) Trend Analysis
7 8 (22.86%) Matrix Management
7 8 (22.86%) Security Cleared
8 7 (20.00%) Cloud Computing
8 7 (20.00%) Billing
8 7 (20.00%) ITIL V3
8 7 (20.00%) PRINCE2
9 6 (17.14%) MS Excel
9 6 (17.14%) Juniper
9 6 (17.14%) CheckPoint
9 6 (17.14%) F5
9 6 (17.14%) Process Improvement
9 6 (17.14%) Network Design
10 5 (14.29%) Firewall
10 5 (14.29%) Service Management
10 5 (14.29%) SLA
10 5 (14.29%) CCNA
10 5 (14.29%) Cisco Certification
10 5 (14.29%) LAN
10 5 (14.29%) WAN
11 4 (11.43%) VoIP

Service Delivery
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (22.86%) MS Exchange
2 1 (2.86%) IIS
2 1 (2.86%) SharePoint
Applications
1 6 (17.14%) MS Excel
2 1 (2.86%) MS Office
Business Applications
1 2 (5.71%) Dynamics CRM
1 2 (5.71%) Remedy ITSM
Cloud Services
1 10 (28.57%) Microsoft Azure
2 7 (20.00%) Cloud Computing
Communications & Networking
1 5 (14.29%) Firewall
1 5 (14.29%) LAN
1 5 (14.29%) WAN
2 4 (11.43%) Cisco ASA
2 4 (11.43%) Cisco PIX
2 4 (11.43%) IP Telephony
2 4 (11.43%) Unified Communications
2 4 (11.43%) VoIP
2 4 (11.43%) VPN
3 1 (2.86%) TCP/IP
3 1 (2.86%) VLAN
3 1 (2.86%) WebEx
Database & Business Intelligence
1 2 (5.71%) SQL Server
Development Applications
1 1 (2.86%) MSI
1 1 (2.86%) Team Foundation Server
General
1 7 (20.00%) Billing
2 3 (8.57%) Finance
3 1 (2.86%) Banking
3 1 (2.86%) Legal
3 1 (2.86%) Telecoms
Job Titles
1 10 (28.57%) Service Manager
2 8 (22.86%) Delivery Manager
3 7 (20.00%) Operations Manager
3 7 (20.00%) Services Delivery Manager
3 7 (20.00%) Support Manager
4 6 (17.14%) Network Engineer
5 4 (11.43%) Cisco Engineer
5 4 (11.43%) Cisco Network Engineer
5 4 (11.43%) IT Manager
6 3 (8.57%) IT Services Delivery Manager
6 3 (8.57%) IT Services Manager
6 3 (8.57%) Telephony Manager
7 2 (5.71%) Design Engineer
7 2 (5.71%) Head of Delivery
7 2 (5.71%) Head of Service Delivery
7 2 (5.71%) Network Design Engineer
7 2 (5.71%) Project Manager
7 2 (5.71%) Senior Manager
7 2 (5.71%) Senior Support Manager
8 1 (2.86%) Developer
Libraries, Frameworks & Software Standards
1 4 (11.43%) CSS
2 1 (2.86%) .NET
2 1 (2.86%) HTML
2 1 (2.86%) jQuery
2 1 (2.86%) Middleware
Miscellaneous
1 20 (57.14%) Data Centre
2 2 (5.71%) Analytical Skills
2 2 (5.71%) Fat Client
2 2 (5.71%) Private Cloud
2 2 (5.71%) Thin Client
Operating Systems
1 3 (8.57%) Windows
2 1 (2.86%) Windows 10
2 1 (2.86%) Windows Server 2003
2 1 (2.86%) Windows Server 2008
2 1 (2.86%) Windows Vista
2 1 (2.86%) Windows XP
Processes & Methodologies
1 15 (42.86%) ITIL
2 8 (22.86%) Matrix Management
2 8 (22.86%) Trend Analysis
3 7 (20.00%) ITIL V3
3 7 (20.00%) PRINCE2
4 6 (17.14%) Network Design
4 6 (17.14%) Process Improvement
5 5 (14.29%) Service Management
6 4 (11.43%) Matrix Organization
7 3 (8.57%) Change Management
7 3 (8.57%) Problem Management
8 2 (5.71%) Agile Software Development
8 2 (5.71%) Business Continuity
8 2 (5.71%) Capacity Management
8 2 (5.71%) Capacity Planning
8 2 (5.71%) CRM
8 2 (5.71%) Disaster Recovery
8 2 (5.71%) Performance Management
8 2 (5.71%) Server Virtualisation
8 2 (5.71%) User Stories
Programming Languages
1 1 (2.86%) C#
1 1 (2.86%) JavaScript
1 1 (2.86%) SQL
Qualifications
1 8 (22.86%) Security Cleared
2 5 (14.29%) CCNA
2 5 (14.29%) Cisco Certification
3 4 (11.43%) CCDA
3 4 (11.43%) CCDP
3 4 (11.43%) CCVP
4 3 (8.57%) SC Cleared
5 1 (2.86%) CCNP
5 1 (2.86%) ITIL Certification
5 1 (2.86%) MCDST
5 1 (2.86%) MCTS
5 1 (2.86%) Microsoft Certification
Quality Assurance & Compliance
1 5 (14.29%) SLA
System Software
1 10 (28.57%) Active Directory
2 1 (2.86%) Hyper-V
2 1 (2.86%) Microsoft App-V
2 1 (2.86%) Virtual Machines
Systems Management
1 1 (2.86%) SCCM
Vendors
1 21 (60.00%) Cisco
2 14 (40.00%) Microsoft
3 10 (28.57%) VMware
4 9 (25.71%) Citrix
5 6 (17.14%) CheckPoint
5 6 (17.14%) F5
5 6 (17.14%) Juniper
6 4 (11.43%) Nokia
7 2 (5.71%) BMC
7 2 (5.71%) Fortinet
7 2 (5.71%) Remedy
7 2 (5.71%) SolarWinds
8 1 (2.86%) Fujitsu
8 1 (2.86%) Sitecore