The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Services Delivery
Rank 52 57 49
Rank change year-on-year
+5 -8
Contract jobs citing Service Delivery 7 8 13
As % of all contract IT jobs located in Birmingham 0.95% 1.03% 1.93%
As % of the Processes & Methodologies category 1.33% 1.52% 2.83%
Number of daily rates quoted 2 6 8
Average daily rate
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of your Daily Rate
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£313 £395 £343
Average daily rate % change year-on-year
-20.88% +15.32%
90% offered a daily rate of more than £303 £265 £250
10% offered a daily rate of more than £323 £500 £683
UK excluding London average daily rate £400 £388 £350
% change year-on-year
+3.22% +10.71%
Number of hourly rates quoted 0 1 0
Average hourly rate - £10.50 -
UK excluding London average hourly rate £17.50 £15.19 £17.69
% change year-on-year
+15.18% -14.11%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
526 526 460
As % of all contract IT jobs located in Birmingham 71.37% 68.05% 68.45%
Number of daily rates quoted 333 303 303
Average daily rate £391 £375 £370
Average daily rate % change year-on-year
+4.33% +1.35%
90% offered a daily rate of more than £252 £200 £250
10% offered a daily rate of more than £550 £488 £500
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 15 17 2
Average hourly rate £17.50 £21.50 £175.00
Average hourly rate % change year-on-year
-18.60% -87.71%
UK excluding London average hourly rate £32.50 £26.98 £30.50
% change year-on-year
+20.48% -11.55%

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Birmingham region.

Service Delivery Daily Rate Trend in Birmingham

Service Delivery
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Birmingham region.

Service Delivery Hourly Rate Trend in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 3 September 2015, IT contractor jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 23 (54.76%) ITIL
2 10 (23.81%) Microsoft
2 10 (23.81%) ITIL Certification
3 8 (19.05%) SLA
3 8 (19.05%) Security Cleared
4 7 (16.67%) Network Design
4 7 (16.67%) WAN
4 7 (16.67%) LAN
5 6 (14.29%) Service Management
5 6 (14.29%) Cloud Computing
5 6 (14.29%) Incident Management
5 6 (14.29%) Relational Database
5 6 (14.29%) Public Cloud
5 6 (14.29%) SC Cleared
6 5 (11.90%) F5
6 5 (11.90%) Cisco Certification
6 5 (11.90%) Automotive
6 5 (11.90%) CheckPoint
6 5 (11.90%) Cisco
6 5 (11.90%) Juniper
7 4 (9.52%) CCNP
7 4 (9.52%) MPLS
7 4 (9.52%) OSPF
7 4 (9.52%) BGP
7 4 (9.52%) Degree
7 4 (9.52%) Riverbed
7 4 (9.52%) Analytical Skills
8 3 (7.14%) Firewall
8 3 (7.14%) Windows XP
8 3 (7.14%) PRINCE2

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 3 September 2015, IT contractor jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 3 (7.14%) MS Office
2 2 (4.76%) MS Excel
3 1 (2.38%) MS PowerPoint
Business Applications
1 1 (2.38%) assyst
Cloud Services
1 6 (14.29%) Cloud Computing
2 1 (2.38%) Office 365
Communications & Networking
1 7 (16.67%) LAN
1 7 (16.67%) WAN
2 4 (9.52%) MPLS
2 4 (9.52%) OSPF
2 4 (9.52%) BGP
3 3 (7.14%) Firewall
4 2 (4.76%) VPN
5 1 (2.38%) VoIP
5 1 (2.38%) IP Telephony
5 1 (2.38%) Cisco PIX
5 1 (2.38%) Cisco ASA
5 1 (2.38%) NAS
5 1 (2.38%) Unified Communications
Database & Business Intelligence
1 6 (14.29%) Relational Database
2 1 (2.38%) SQL Server
2 1 (2.38%) Data Warehouse
2 1 (2.38%) QualityStage
2 1 (2.38%) IBM InfoSphere
General
1 5 (11.90%) Automotive
2 2 (4.76%) Banking
2 2 (4.76%) Investment Banking
2 2 (4.76%) Finance
3 1 (2.38%) Manufacturing
Job Titles
1 14 (33.33%) Service Manager
2 13 (30.95%) Services Delivery Manager
2 13 (30.95%) Delivery Manager
3 7 (16.67%) Architect
4 5 (11.90%) Service Desk Supervisor
4 5 (11.90%) Infrastructure Architect
5 4 (9.52%) Analyst
5 4 (9.52%) Consultant
5 4 (9.52%) Technical Consultant
6 2 (4.76%) Service Analyst
6 2 (4.76%) Support Analyst
6 2 (4.76%) Service Desk Analyst
6 2 (4.76%) IT Support Analyst
6 2 (4.76%) IT Support
6 2 (4.76%) Transition Manager
7 1 (2.38%) Head of IT
7 1 (2.38%) Senior Services Delivery Manager
7 1 (2.38%) Senior Service Manager
7 1 (2.38%) Head of Service Delivery
7 1 (2.38%) Build Engineer
Libraries, Frameworks & Software Standards
1 1 (2.38%) CSS
Miscellaneous
1 6 (14.29%) Public Cloud
2 4 (9.52%) Analytical Skills
3 1 (2.38%) Data Centre
3 1 (2.38%) Thin Client
3 1 (2.38%) Fat Client
3 1 (2.38%) Data Integration
3 1 (2.38%) User Experience
Operating Systems
1 3 (7.14%) Windows
1 3 (7.14%) Windows XP
2 2 (4.76%) Windows 7
3 1 (2.38%) Windows 8
3 1 (2.38%) UNIX
3 1 (2.38%) Windows Server 2003
3 1 (2.38%) AIX
3 1 (2.38%) Solaris
Processes & Methodologies
1 23 (54.76%) ITIL
2 7 (16.67%) Network Design
3 6 (14.29%) Incident Management
3 6 (14.29%) Service Management
4 3 (7.14%) PRINCE2
5 2 (4.76%) Project Management
5 2 (4.76%) Supplier Management
5 2 (4.76%) ITIL V2
5 2 (4.76%) Performance Management
5 2 (4.76%) People Management
6 1 (2.38%) Data Migration
6 1 (2.38%) Data Mapping
6 1 (2.38%) Stakeholder Engagement
6 1 (2.38%) Portfolio Management
6 1 (2.38%) Change Control
6 1 (2.38%) Kimball Methodology
6 1 (2.38%) Change Data Capture
6 1 (2.38%) Inmon Methodology
6 1 (2.38%) Business Continuity Planning
6 1 (2.38%) Data Privacy
Programming Languages
1 2 (4.76%) SQL
Qualifications
1 10 (23.81%) ITIL Certification
2 8 (19.05%) Security Cleared
3 6 (14.29%) SC Cleared
4 5 (11.90%) Cisco Certification
5 4 (9.52%) CCNP
5 4 (9.52%) Degree
6 2 (4.76%) CCIE
7 1 (2.38%) CCVP
7 1 (2.38%) CCNA
7 1 (2.38%) CCDA
7 1 (2.38%) CCDP
Quality Assurance & Compliance
1 8 (19.05%) SLA
System Software
1 1 (2.38%) Active Directory
1 1 (2.38%) PowerHA
Vendors
1 10 (23.81%) Microsoft
2 5 (11.90%) Cisco
2 5 (11.90%) CheckPoint
2 5 (11.90%) Juniper
2 5 (11.90%) F5
3 4 (9.52%) Riverbed
4 2 (4.76%) Remedy
4 2 (4.76%) HP
4 2 (4.76%) Dell
5 1 (2.38%) Citrix
5 1 (2.38%) IBM
5 1 (2.38%) Oracle
5 1 (2.38%) Cognos
5 1 (2.38%) VMware
5 1 (2.38%) Netezza
5 1 (2.38%) Nokia
5 1 (2.38%) Red Hat