The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 40 43 30
Rank change year-on-year
+3 -13
Contract jobs citing Service Delivery 16 9 20
As % of all contract IT jobs located in Birmingham 2.70% 1.54% 4.18%
As % of the Processes & Methodologies category 3.94% 2.30% 6.71%
Number of daily rates quoted 6 2 4
Average daily rate
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of your Daily Rate
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£384 £508 £425
Average daily rate % change year-on-year
-24.28% +19.41%
90% offered a daily rate of more than £110 £422 £201
10% offered a daily rate of more than £438 £594 £600
UK excluding London average daily rate £375 £375 £345
% change year-on-year
- +8.69%
Number of hourly rates quoted 1 2 7
Average hourly rate £10.75 £9.15 £20.00
Average hourly rate % change year-on-year
+17.48% -54.25%
UK excluding London average hourly rate £12.00 £13.67 £20.00
% change year-on-year
-12.18% -31.67%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
406 391 298
As % of all contract IT jobs located in Birmingham 68.58% 66.95% 62.34%
Number of daily rates quoted 254 245 135
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £225 £240 £250
10% offered a daily rate of more than £490 £500 £500
UK excluding London average daily rate £398 £375 £360
% change year-on-year
+6.00% +4.16%
Number of hourly rates quoted 15 12 20
Average hourly rate £13.00 £11.50 £19.00
Average hourly rate % change year-on-year
+13.04% -39.47%
90% offered a hourly rate of more than £10.00 £9.18 £11.10
10% offered a hourly rate of more than £26.00 £20.00 £31.00
UK excluding London average hourly rate £26.00 £27.50 £31.07
% change year-on-year
-5.45% -11.49%

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Birmingham region.

Service Delivery Daily Rate Trend in Birmingham

Service Delivery
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Birmingham region over the 3 months to 28 January 2015.

Service Delivery Daily Rate Histogram in Birmingham

Service Delivery
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Birmingham region.

Service Delivery Hourly Rate Trend in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 January 2015, IT contractor jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 10 (41.67%) ITIL
2 8 (33.33%) SLA
2 8 (33.33%) Service Management
3 5 (20.83%) Cisco
3 5 (20.83%) Avaya
3 5 (20.83%) Change Control
3 5 (20.83%) Coaching
4 4 (16.67%) Business Continuity
4 4 (16.67%) Transition Management
4 4 (16.67%) Mentoring
4 4 (16.67%) Release Management
4 4 (16.67%) BCP
4 4 (16.67%) Sarbanes-Oxley
4 4 (16.67%) Knowledge Management
4 4 (16.67%) Disaster Recovery
4 4 (16.67%) Finance
5 3 (12.50%) Business Intelligence
5 3 (12.50%) Configuration Management
5 3 (12.50%) CMDB
5 3 (12.50%) Business Continuity Planning
6 2 (8.33%) Line Management
6 2 (8.33%) Analytical Skills
6 2 (8.33%) Portfolio Management
6 2 (8.33%) Investment Banking
6 2 (8.33%) Security Cleared
6 2 (8.33%) Incident Management
6 2 (8.33%) Statistics
6 2 (8.33%) SAP
6 2 (8.33%) WAN
6 2 (8.33%) LAN

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 28 January 2015, IT contractor jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) SharePoint
Applications
1 2 (8.33%) MS Excel
2 1 (4.17%) MS PowerPoint
2 1 (4.17%) MS Visio
2 1 (4.17%) MS Project
2 1 (4.17%) MS Office
Business Applications
1 1 (4.17%) SAP Oil and Gas
Cloud Services
1 1 (4.17%) Cloud Computing
Communications & Networking
1 2 (8.33%) WAN
1 2 (8.33%) LAN
1 2 (8.33%) Firewall
2 1 (4.17%) 2G
2 1 (4.17%) VoIP
2 1 (4.17%) 3G
2 1 (4.17%) LTE
2 1 (4.17%) Unified Communications
2 1 (4.17%) 4G
2 1 (4.17%) Radio Access Network
Database & Business Intelligence
1 1 (4.17%) Data Warehouse
1 1 (4.17%) SQL Server
1 1 (4.17%) QualityStage
1 1 (4.17%) QlikView
1 1 (4.17%) IBM InfoSphere
General
1 4 (16.67%) Finance
2 2 (8.33%) Investment Banking
2 2 (8.33%) Banking
3 1 (4.17%) Electronics
3 1 (4.17%) Telecoms
3 1 (4.17%) Manufacturing
3 1 (4.17%) Publishing
3 1 (4.17%) Billing
3 1 (4.17%) Local Government
3 1 (4.17%) Corporate Banking
3 1 (4.17%) Marketing
3 1 (4.17%) French Language
Job Titles
1 5 (20.83%) Service Manager
2 4 (16.67%) Analyst
3 3 (12.50%) Service Analyst
3 3 (12.50%) Service Desk Analyst
3 3 (12.50%) Network Manager
3 3 (12.50%) Network Services Manager
4 2 (8.33%) Help Desk Analyst
4 2 (8.33%) Operations Manager
5 1 (4.17%) Senior Consultant
5 1 (4.17%) Consultant
5 1 (4.17%) Development Manager
5 1 (4.17%) Transition Manager
5 1 (4.17%) IT Development Manager
5 1 (4.17%) Services Delivery Manager
5 1 (4.17%) Delivery Manager
5 1 (4.17%) SAP Consultant
5 1 (4.17%) Project Analyst
5 1 (4.17%) Architect
5 1 (4.17%) Project Manager
5 1 (4.17%) NOC Manager
Libraries, Frameworks & Software Standards
1 1 (4.17%) Middleware
Miscellaneous
1 3 (12.50%) CMDB
2 2 (8.33%) Analytical Skills
2 2 (8.33%) Statistics
2 2 (8.33%) Management Information System
3 1 (4.17%) DTV
3 1 (4.17%) Video Conferencing
3 1 (4.17%) Data Integration
3 1 (4.17%) User Experience
Operating Systems
1 2 (8.33%) Windows
2 1 (4.17%) UNIX
2 1 (4.17%) Windows Server 2008
2 1 (4.17%) Windows Server 2012
Processes & Methodologies
1 10 (41.67%) ITIL
2 8 (33.33%) Service Management
3 5 (20.83%) Change Control
3 5 (20.83%) Coaching
4 4 (16.67%) Business Continuity
4 4 (16.67%) Transition Management
4 4 (16.67%) Mentoring
4 4 (16.67%) Release Management
4 4 (16.67%) BCP
4 4 (16.67%) Knowledge Management
4 4 (16.67%) Disaster Recovery
5 3 (12.50%) Business Intelligence
5 3 (12.50%) Configuration Management
5 3 (12.50%) Business Continuity Planning
6 2 (8.33%) Line Management
6 2 (8.33%) Portfolio Management
6 2 (8.33%) Incident Management
6 2 (8.33%) Migration
6 2 (8.33%) Stakeholder Management
6 2 (8.33%) Asset Management
Programming Languages
1 1 (4.17%) SQL
Qualifications
1 2 (8.33%) Security Cleared
2 1 (4.17%) SC Cleared
Quality Assurance & Compliance
1 8 (33.33%) SLA
2 4 (16.67%) Sarbanes-Oxley
3 1 (4.17%) ISO/IEC 27001
3 1 (4.17%) QA
Vendors
1 5 (20.83%) Cisco
1 5 (20.83%) Avaya
2 2 (8.33%) SAP
3 1 (4.17%) Netezza
3 1 (4.17%) Cognos
3 1 (4.17%) IBM
3 1 (4.17%) Microsoft
3 1 (4.17%) Intel