The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 40 43 29
Rank change year-on-year
+3 -14
Contract jobs citing Service Delivery 18 13 24
As % of all contract IT jobs located in Birmingham 2.81% 2.36% 4.65%
As % of the Processes & Methodologies category 4.16% 3.70% 6.94%
Number of daily rates quoted 6 4 3
Average daily rate
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of your Daily Rate
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£363 £385 £438
Average daily rate % change year-on-year
-5.84% -12.00%
90% offered a daily rate of more than £110 £356 £368
10% offered a daily rate of more than £435 £551 £568
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 0 2 6
Average hourly rate - £9.15 £20.00
Average hourly rate % change year-on-year
- -54.25%
UK excluding London average hourly rate £15.30 £12.49 £17.00
% change year-on-year
+22.49% -26.52%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
433 351 346
As % of all contract IT jobs located in Birmingham 67.66% 63.59% 67.05%
Number of daily rates quoted 266 206 174
Average daily rate £375 £360 £375
Average daily rate % change year-on-year
+4.16% -4.00%
90% offered a daily rate of more than £250 £230 £222
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 17 13 26
Average hourly rate £22.50 £11.50 £17.50
Average hourly rate % change year-on-year
+95.65% -34.28%
90% offered a hourly rate of more than £7.92 £9.00 £10.76
10% offered a hourly rate of more than £26.00 £30.00 £31.30
UK excluding London average hourly rate £30.00 £27.50 £31.00
% change year-on-year
+9.09% -11.29%

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Birmingham region.

Service Delivery Daily Rate Trend in Birmingham

Service Delivery
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Birmingham region over the 3 months to 5 March 2015.

Service Delivery Daily Rate Histogram in Birmingham

Service Delivery
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Birmingham region.

Service Delivery Hourly Rate Trend in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 5 March 2015, IT contractor jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 11 (39.29%) ITIL
2 9 (32.14%) SLA
2 9 (32.14%) Service Management
3 6 (21.43%) Change Control
4 5 (17.86%) Coaching
4 5 (17.86%) Disaster Recovery
5 4 (14.29%) Sarbanes-Oxley
5 4 (14.29%) Finance
5 4 (14.29%) Business Continuity
5 4 (14.29%) Cisco
5 4 (14.29%) Avaya
5 4 (14.29%) BCP
5 4 (14.29%) Transition Management
5 4 (14.29%) Knowledge Management
5 4 (14.29%) Release Management
6 3 (10.71%) Problem Management
6 3 (10.71%) Cloud Computing
6 3 (10.71%) CMDB
6 3 (10.71%) Business Continuity Planning
6 3 (10.71%) Line Management
6 3 (10.71%) Mentoring
6 3 (10.71%) Configuration Management
6 3 (10.71%) PRINCE2
6 3 (10.71%) LAN
6 3 (10.71%) WAN
6 3 (10.71%) Business Intelligence
6 3 (10.71%) Firewall
7 2 (7.14%) SAP
7 2 (7.14%) Management Information System
7 2 (7.14%) Workflow

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 5 March 2015, IT contractor jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.57%) SharePoint
Applications
1 2 (7.14%) MS Excel
2 1 (3.57%) MS PowerPoint
2 1 (3.57%) MS Visio
2 1 (3.57%) MS Project
2 1 (3.57%) MS Office
Business Applications
1 1 (3.57%) SAP Oil and Gas
Cloud Services
1 3 (10.71%) Cloud Computing
Communications & Networking
1 3 (10.71%) LAN
1 3 (10.71%) WAN
1 3 (10.71%) Firewall
2 1 (3.57%) LTE
2 1 (3.57%) Unified Communications
2 1 (3.57%) 4G
2 1 (3.57%) Radio Access Network
2 1 (3.57%) 3G
2 1 (3.57%) 2G
Database & Business Intelligence
1 2 (7.14%) Relational Database
2 1 (3.57%) QlikView
2 1 (3.57%) IBM InfoSphere
2 1 (3.57%) Data Warehouse
2 1 (3.57%) SQL Server
2 1 (3.57%) QualityStage
General
1 4 (14.29%) Finance
2 2 (7.14%) Banking
2 2 (7.14%) Investment Banking
3 1 (3.57%) Local Government
3 1 (3.57%) French Language
3 1 (3.57%) Corporate Banking
3 1 (3.57%) Marketing
3 1 (3.57%) Billing
3 1 (3.57%) Manufacturing
3 1 (3.57%) Publishing
3 1 (3.57%) Electronics
3 1 (3.57%) Telecoms
Job Titles
1 6 (21.43%) Service Manager
2 4 (14.29%) Analyst
3 3 (10.71%) Network Services Manager
3 3 (10.71%) Service Desk Analyst
3 3 (10.71%) Network Manager
3 3 (10.71%) Service Analyst
3 3 (10.71%) Architect
4 2 (7.14%) Project Manager
4 2 (7.14%) Help Desk Analyst
4 2 (7.14%) Operations Manager
4 2 (7.14%) Delivery Manager
4 2 (7.14%) Services Delivery Manager
5 1 (3.57%) Senior SAP Consultant
5 1 (3.57%) NOC Manager
5 1 (3.57%) Service Design Architect
5 1 (3.57%) Senior Consultant
5 1 (3.57%) Consultant
5 1 (3.57%) Infrastructure Project Manager
5 1 (3.57%) Development Manager
5 1 (3.57%) SAP Consultant
Libraries, Frameworks & Software Standards
1 1 (3.57%) Middleware
Miscellaneous
1 3 (10.71%) CMDB
2 2 (7.14%) Management Information System
2 2 (7.14%) Analytical Skills
2 2 (7.14%) Statistics
3 1 (3.57%) Data Integration
3 1 (3.57%) User Experience
3 1 (3.57%) DTV
Operating Systems
1 2 (7.14%) Windows
2 1 (3.57%) Windows Server 2008
2 1 (3.57%) Windows Server 2012
2 1 (3.57%) UNIX
Processes & Methodologies
1 11 (39.29%) ITIL
2 9 (32.14%) Service Management
3 6 (21.43%) Change Control
4 5 (17.86%) Coaching
4 5 (17.86%) Disaster Recovery
5 4 (14.29%) Business Continuity
5 4 (14.29%) BCP
5 4 (14.29%) Transition Management
5 4 (14.29%) Knowledge Management
5 4 (14.29%) Release Management
6 3 (10.71%) Problem Management
6 3 (10.71%) Business Continuity Planning
6 3 (10.71%) Line Management
6 3 (10.71%) Mentoring
6 3 (10.71%) Configuration Management
6 3 (10.71%) PRINCE2
6 3 (10.71%) Business Intelligence
7 2 (7.14%) Workflow
7 2 (7.14%) Network Design
7 2 (7.14%) Migration
Programming Languages
1 1 (3.57%) SQL
Qualifications
1 2 (7.14%) VCP4
1 2 (7.14%) Security Cleared
2 1 (3.57%) SC Cleared
2 1 (3.57%) ITIL Certification
Quality Assurance & Compliance
1 9 (32.14%) SLA
2 4 (14.29%) Sarbanes-Oxley
3 2 (7.14%) ISO/IEC 27001
4 1 (3.57%) QA
Vendors
1 4 (14.29%) Cisco
1 4 (14.29%) Avaya
2 2 (7.14%) SAP
3 1 (3.57%) Netezza
3 1 (3.57%) Cognos
3 1 (3.57%) IBM
3 1 (3.57%) Microsoft
3 1 (3.57%) Intel