The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Birmingham region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 28 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Services Delivery
Rank 52 51 57
Rank change year-on-year
-1 +6
Contract jobs citing Service Delivery 18 7 8
As % of all contract IT jobs located in Birmingham 2.37% 0.95% 1.06%
As % of the Processes & Methodologies category 3.03% 1.29% 1.45%
Number of daily rates quoted 14 2 5
Median daily rate £313 £313 £450
Median daily rate % change year-on-year
- -30.55%
90% offered a daily rate of more than £210 £303 £286
10% offered a daily rate of more than £501 £323 £503
UK excluding London median daily rate £375 £400 £380
% change year-on-year
-6.25% +5.26%
Number of hourly rates quoted 1 0 2
Median hourly rate £21.00 - £9.00
UK excluding London median hourly rate £21.75 £17.50 £15.00
% change year-on-year
+24.28% +16.66%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
594 543 551
As % of all contract IT jobs located in Birmingham 78.36% 73.78% 73.27%
Number of daily rates quoted 393 346 322
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £250 £275 £200
10% offered a daily rate of more than £525 £550 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 9 13 20
Median hourly rate £23.00 £22.64 £25.50
Median hourly rate % change year-on-year
+1.60% -11.22%
90% offered a hourly rate of more than £12.61 £12.35 £9.00
10% offered a hourly rate of more than £25.00 £42.50 £175.00
UK excluding London median hourly rate £30.00 £33.00 £26.00
% change year-on-year
-9.09% +26.92%

Service Delivery
Jobs Demand Trend in Birmingham

The demand trend of contract jobs across the Birmingham region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Birmingham region.

Service Delivery Daily Rate Trend in Birmingham

Service Delivery
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Birmingham region over the 3 months to 28 August 2016.

Service Delivery Daily Rate Histogram in Birmingham

Service Delivery
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Birmingham region.

Service Delivery Hourly Rate Trend in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 August 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region with a requirement for Service Delivery.

1 22 (57.89%) ITIL
2 14 (36.84%) Finance
3 12 (31.58%) ITIL V3
3 12 (31.58%) Data Centre
4 10 (26.32%) Service Management
5 8 (21.05%) Matrix Management
5 8 (21.05%) Cisco
5 8 (21.05%) Security Cleared
6 7 (18.42%) PRINCE2
6 7 (18.42%) Windows
6 7 (18.42%) Telecoms
6 7 (18.42%) SLA
7 6 (15.79%) Stakeholder Management
7 6 (15.79%) Problem Management
7 6 (15.79%) Billing
7 6 (15.79%) Change Management
7 6 (15.79%) Microsoft
7 6 (15.79%) Project Management
7 6 (15.79%) Cloud Computing
7 6 (15.79%) Line Management
8 5 (13.16%) Oracle
8 5 (13.16%) LAN
8 5 (13.16%) WAN
8 5 (13.16%) Management Information System
9 4 (10.53%) Migration
9 4 (10.53%) SSL
9 4 (10.53%) Linux
9 4 (10.53%) Java
9 4 (10.53%) Active Directory
9 4 (10.53%) Avaya

Service Delivery
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.89%) Apache
1 3 (7.89%) SharePoint
1 3 (7.89%) SharePoint Server
1 3 (7.89%) Tomcat
2 2 (5.26%) MS Exchange
3 1 (2.63%) IIS
3 1 (2.63%) Oracle Service Bus
3 1 (2.63%) Oracle SOA Suite
3 1 (2.63%) WebLogic
Applications
1 3 (7.89%) MS Excel
2 2 (5.26%) MS PowerPoint
2 2 (5.26%) MS Project
2 2 (5.26%) MS Visio
3 1 (2.63%) MS Office
Business Applications
1 1 (2.63%) Oracle 11i
1 1 (2.63%) Oracle Applications
1 1 (2.63%) Oracle Assets
1 1 (2.63%) Oracle EBS
1 1 (2.63%) Oracle EBS R12
1 1 (2.63%) Oracle Financials
Cloud Services
1 6 (15.79%) Cloud Computing
2 2 (5.26%) Microsoft Azure
Communications & Networking
1 5 (13.16%) LAN
1 5 (13.16%) WAN
2 4 (10.53%) SSL
3 3 (7.89%) 3G
3 3 (7.89%) BIG-IP
3 3 (7.89%) LTE
3 3 (7.89%) SSH
4 2 (5.26%) DNS
4 2 (5.26%) Firewall
4 2 (5.26%) IP Telephony
5 1 (2.63%) Junos
5 1 (2.63%) TCP/IP
5 1 (2.63%) VPN
5 1 (2.63%) WebEx
Database & Business Intelligence
1 3 (7.89%) Relational Database
1 3 (7.89%) SQL Server
2 1 (2.63%) Oracle Database
2 1 (2.63%) Oracle Database 10g
2 1 (2.63%) Oracle Database 11g
2 1 (2.63%) Oracle Database 12c
General
1 14 (36.84%) Finance
2 7 (18.42%) Telecoms
3 6 (15.79%) Billing
4 2 (5.26%) Legal
5 1 (2.63%) Law
5 1 (2.63%) Publishing
5 1 (2.63%) Spanish Language
Job Titles
1 11 (28.95%) Service Manager
2 10 (26.32%) Delivery Manager
3 9 (23.68%) Services Delivery Manager
4 4 (10.53%) Head of Delivery
4 4 (10.53%) Head of Service Delivery
4 4 (10.53%) IT Manager
4 4 (10.53%) Project Manager
5 3 (7.89%) Build Manager
5 3 (7.89%) Telephony Manager
6 2 (5.26%) Administrator
6 2 (5.26%) Consultant
6 2 (5.26%) Data Administrator
6 2 (5.26%) IT Services Manager
6 2 (5.26%) Java Consultant
6 2 (5.26%) Junior Project Administrator
6 2 (5.26%) Linux Consultant
6 2 (5.26%) Service Analyst
6 2 (5.26%) Support Manager
6 2 (5.26%) Support Specialist
6 2 (5.26%) Voice Specialist
Libraries, Frameworks & Software Standards
1 3 (7.89%) SAML
2 1 (2.63%) JMS
2 1 (2.63%) Middleware
2 1 (2.63%) Oracle Fusion
2 1 (2.63%) SOAP
2 1 (2.63%) XML
2 1 (2.63%) XML Messaging
Miscellaneous
1 12 (31.58%) Data Centre
2 5 (13.16%) Management Information System
3 1 (2.63%) Blackberry
3 1 (2.63%) BYOD
3 1 (2.63%) CMDB
3 1 (2.63%) Mobile App
3 1 (2.63%) RSA SecurID
3 1 (2.63%) User Experience
3 1 (2.63%) Virtual Team
Operating Systems
1 7 (18.42%) Windows
2 4 (10.53%) Linux
3 3 (7.89%) Red Hat Enterprise Linux
3 3 (7.89%) Windows Server
4 1 (2.63%) Android
4 1 (2.63%) Apple iOS
4 1 (2.63%) Mac OS X
4 1 (2.63%) Windows Server 2003
4 1 (2.63%) Windows Server 2008
4 1 (2.63%) Windows Vista
4 1 (2.63%) Windows XP
Processes & Methodologies
1 22 (57.89%) ITIL
2 12 (31.58%) ITIL V3
3 10 (26.32%) Service Management
4 8 (21.05%) Matrix Management
5 7 (18.42%) PRINCE2
6 6 (15.79%) Change Management
6 6 (15.79%) Line Management
6 6 (15.79%) Problem Management
6 6 (15.79%) Project Management
6 6 (15.79%) Stakeholder Management
7 4 (10.53%) Migration
8 3 (7.89%) Capacity Planning
8 3 (7.89%) Continuous Improvement
8 3 (7.89%) Data Migration
8 3 (7.89%) ERP
8 3 (7.89%) Logistics
8 3 (7.89%) Network Planning
9 2 (5.26%) CRM
9 2 (5.26%) Disaster Recovery
9 2 (5.26%) Risk Management
Programming Languages
1 4 (10.53%) Java
2 1 (2.63%) SQL
Qualifications
1 8 (21.05%) Security Cleared
2 2 (5.26%) BPSS Clearance
2 2 (5.26%) Degree
3 1 (2.63%) ITIL Certification
3 1 (2.63%) LPIC
3 1 (2.63%) PMI Certification
3 1 (2.63%) PMP
3 1 (2.63%) SC Cleared
Quality Assurance & Compliance
1 7 (18.42%) SLA
2 1 (2.63%) Data Quality
2 1 (2.63%) Disclosure Scotland
System Software
1 4 (10.53%) Active Directory
2 1 (2.63%) Firmware
2 1 (2.63%) VMware Infrastructure
Systems Management
1 1 (2.63%) Backup Exec
1 1 (2.63%) NetBackup
1 1 (2.63%) SCCM
1 1 (2.63%) SCOM
Vendors
1 8 (21.05%) Cisco
2 6 (15.79%) Microsoft
3 5 (13.16%) Oracle
4 4 (10.53%) Avaya
5 3 (7.89%) Citrix
5 3 (7.89%) F5
5 3 (7.89%) VMware
6 1 (2.63%) Fujitsu
6 1 (2.63%) IBM
6 1 (2.63%) MobileIron
6 1 (2.63%) Red Hat
6 1 (2.63%) Remedy
6 1 (2.63%) SAP
6 1 (2.63%) Sun