The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Birmingham region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 50 41 47
Rank change year-on-year
-9 +6
Contract jobs citing Service Delivery 18 18 10
As % of all contract IT jobs located in Birmingham 2.52% 2.73% 1.48%
As % of the Processes & Methodologies category 3.09% 3.54% 2.04%
Number of daily rates quoted 10 11 3
Median daily rate £463 £305 £425
Median daily rate % change year-on-year
+51.63% -28.23%
90% offered a daily rate of more than £425 £188 £309
10% offered a daily rate of more than £550 £435 £445
UK excluding London median daily rate £413 £392 £375
% change year-on-year
+5.36% +4.40%
Number of hourly rates quoted 1 0 1
Median hourly rate £18.00 - £10.75
UK excluding London median hourly rate £14.52 £18.05 £14.00
% change year-on-year
-19.55% +28.92%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
582 508 489
As % of all contract IT jobs located in Birmingham 81.51% 76.97% 72.23%
Number of daily rates quoted 359 323 320
Median daily rate £425 £383 £375
Median daily rate % change year-on-year
+11.11% +2.00%
90% offered a daily rate of more than £300 £250 £225
10% offered a daily rate of more than £550 £550 £500
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 17 20 12
Median hourly rate £18.00 £31.50 £20.00
Median hourly rate % change year-on-year
-42.85% +57.50%
90% offered a hourly rate of more than £13.00 £10.61 £11.43
10% offered a hourly rate of more than £30.18 £49.00 £40.00
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

Service Delivery
Jobs Demand Trend in Birmingham

The demand trend of contract jobs across the Birmingham region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Birmingham region.

Service Delivery Daily Rate Trend in Birmingham

Service Delivery
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Birmingham region over the 3 months to 3 December 2016.

Service Delivery Daily Rate Histogram in Birmingham

Service Delivery
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Birmingham region.

Service Delivery Hourly Rate Trend in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 3 December 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region with a requirement for Service Delivery.

1 22 (57.89%) Data Centre
2 20 (52.63%) Cisco
3 17 (44.74%) ITIL
4 14 (36.84%) Microsoft
5 10 (26.32%) VMware
5 10 (26.32%) Service Management
5 10 (26.32%) Active Directory
5 10 (26.32%) Microsoft Azure
6 9 (23.68%) Process Improvement
6 9 (23.68%) Security Cleared
7 8 (21.05%) Trend Analysis
7 8 (21.05%) Citrix
7 8 (21.05%) MS Exchange
8 7 (18.42%) Change Management
8 7 (18.42%) ITIL V3
8 7 (18.42%) Matrix Management
9 6 (15.79%) Billing
9 6 (15.79%) Problem Management
9 6 (15.79%) Network Design
9 6 (15.79%) F5
9 6 (15.79%) Cloud Computing
9 6 (15.79%) CheckPoint
9 6 (15.79%) LAN
9 6 (15.79%) PRINCE2
9 6 (15.79%) MS Excel
9 6 (15.79%) Juniper
9 6 (15.79%) WAN
10 5 (13.16%) Finance
10 5 (13.16%) Capacity Planning
10 5 (13.16%) Matrix Organization

Service Delivery
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (21.05%) MS Exchange
2 1 (2.63%) IIS
2 1 (2.63%) SharePoint
Applications
1 6 (15.79%) MS Excel
2 1 (2.63%) MS Office
2 1 (2.63%) MS PowerPoint
2 1 (2.63%) MS Project
2 1 (2.63%) MS Visio
Business Applications
1 2 (5.26%) Dynamics CRM
1 2 (5.26%) Remedy ITSM
Cloud Services
1 10 (26.32%) Microsoft Azure
2 6 (15.79%) Cloud Computing
Communications & Networking
1 6 (15.79%) LAN
1 6 (15.79%) WAN
2 4 (10.53%) Cisco ASA
2 4 (10.53%) Cisco PIX
2 4 (10.53%) Firewall
2 4 (10.53%) IP Telephony
2 4 (10.53%) Unified Communications
2 4 (10.53%) VoIP
2 4 (10.53%) VPN
3 1 (2.63%) TCP/IP
3 1 (2.63%) WebEx
Database & Business Intelligence
1 2 (5.26%) SQL Server
Development Applications
1 1 (2.63%) Team Foundation Server
General
1 6 (15.79%) Billing
2 5 (13.16%) Finance
3 2 (5.26%) Telecoms
4 1 (2.63%) Banking
4 1 (2.63%) Legal
4 1 (2.63%) Spanish Language
Job Titles
1 11 (28.95%) Service Manager
2 8 (21.05%) Delivery Manager
3 7 (18.42%) Operations Manager
3 7 (18.42%) Services Delivery Manager
3 7 (18.42%) Support Manager
4 6 (15.79%) Network Engineer
5 5 (13.16%) Head of Delivery
5 5 (13.16%) Head of Service Delivery
6 4 (10.53%) Cisco Engineer
6 4 (10.53%) Cisco Network Engineer
7 3 (7.89%) IT Manager
7 3 (7.89%) Telephony Manager
8 2 (5.26%) Design Engineer
8 2 (5.26%) IT Services Manager
8 2 (5.26%) Network Design Engineer
8 2 (5.26%) Project Manager
8 2 (5.26%) Senior Manager
8 2 (5.26%) Senior Support Manager
8 2 (5.26%) Vendor Manager
9 1 (2.63%) Support Specialist
Libraries, Frameworks & Software Standards
1 4 (10.53%) CSS
2 1 (2.63%) .NET
2 1 (2.63%) HTML
2 1 (2.63%) jQuery
2 1 (2.63%) Middleware
Miscellaneous
1 22 (57.89%) Data Centre
2 2 (5.26%) Analytical Skills
2 2 (5.26%) Fat Client
2 2 (5.26%) Private Cloud
2 2 (5.26%) Thin Client
3 1 (2.63%) Management Information System
Operating Systems
1 3 (7.89%) Windows
2 1 (2.63%) Windows 10
2 1 (2.63%) Windows Server 2003
2 1 (2.63%) Windows Server 2008
2 1 (2.63%) Windows Vista
2 1 (2.63%) Windows XP
Processes & Methodologies
1 17 (44.74%) ITIL
2 10 (26.32%) Service Management
3 9 (23.68%) Process Improvement
4 8 (21.05%) Trend Analysis
5 7 (18.42%) Change Management
5 7 (18.42%) ITIL V3
5 7 (18.42%) Matrix Management
6 6 (15.79%) Network Design
6 6 (15.79%) PRINCE2
6 6 (15.79%) Problem Management
7 5 (13.16%) Capacity Planning
7 5 (13.16%) Matrix Organization
8 3 (7.89%) Capacity Management
8 3 (7.89%) CRM
8 3 (7.89%) Disaster Recovery
9 2 (5.26%) Agile Software Development
9 2 (5.26%) Business Continuity
9 2 (5.26%) Risk Management
9 2 (5.26%) Stakeholder Management
9 2 (5.26%) User Stories
Programming Languages
1 1 (2.63%) C#
1 1 (2.63%) JavaScript
1 1 (2.63%) SQL
Qualifications
1 9 (23.68%) Security Cleared
2 4 (10.53%) CCDA
2 4 (10.53%) CCDP
2 4 (10.53%) CCNA
2 4 (10.53%) CCVP
2 4 (10.53%) Cisco Certification
3 3 (7.89%) SC Cleared
4 1 (2.63%) Degree
4 1 (2.63%) ITIL Certification
4 1 (2.63%) MCDST
4 1 (2.63%) MCTS
4 1 (2.63%) Microsoft Certification
Quality Assurance & Compliance
1 4 (10.53%) SLA
System Software
1 10 (26.32%) Active Directory
2 1 (2.63%) Hyper-V
2 1 (2.63%) Virtual Machines
Vendors
1 20 (52.63%) Cisco
2 14 (36.84%) Microsoft
3 10 (26.32%) VMware
4 8 (21.05%) Citrix
5 6 (15.79%) CheckPoint
5 6 (15.79%) F5
5 6 (15.79%) Juniper
6 4 (10.53%) Nokia
7 2 (5.26%) BMC
7 2 (5.26%) Fortinet
7 2 (5.26%) Remedy
7 2 (5.26%) SolarWinds
8 1 (2.63%) Avaya
8 1 (2.63%) Fujitsu
8 1 (2.63%) Sitecore