The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 55 44 50
Rank change year-on-year
-11 +6
Contract jobs citing Service Delivery 8 16 9
As % of all contract IT jobs located in Birmingham 1.06% 2.43% 1.32%
As % of the Processes & Methodologies category 1.62% 3.47% 1.96%
Number of daily rates quoted 7 11 6
Average daily rate
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of your Daily Rate
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£340 £375 £349
Average daily rate % change year-on-year
-9.33% +7.52%
90% offered a daily rate of more than £268 £250 £238
10% offered a daily rate of more than £498 £675 £375
UK excluding London average daily rate £400 £350 £350
% change year-on-year
+14.44% -0.14%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £18.98
UK excluding London average hourly rate £15.19 £17.36 £16.50
% change year-on-year
-12.46% +5.18%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
494 461 460
As % of all contract IT jobs located in Birmingham 65.34% 69.95% 67.55%
Number of daily rates quoted 280 314 249
Average daily rate £375 £365 £380
Average daily rate % change year-on-year
+2.73% -3.94%
90% offered a daily rate of more than £200 £239 £230
10% offered a daily rate of more than £488 £500 £485
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 16 3 12
Average hourly rate £22.00 £175.00 £18.99
Average hourly rate % change year-on-year
-87.42% +821.65%
90% offered a hourly rate of more than £15.90 £12.00 £11.75
10% offered a hourly rate of more than £175.00 £175.00 £39.30
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Birmingham region.

Service Delivery Daily Rate Trend in Birmingham

Service Delivery
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Birmingham region over the 3 months to 17 September 2014.

Service Delivery Daily Rate Histogram in Birmingham

Service Delivery
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Birmingham region.

Service Delivery Hourly Rate Trend in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 17 September 2014, IT contractor jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 12 (46.15%) Microsoft
2 10 (38.46%) WAN
3 7 (26.92%) ITIL
3 7 (26.92%) ADSL
4 6 (23.08%) Active Directory
4 6 (23.08%) IBM Notes
4 6 (23.08%) MS Excel
4 6 (23.08%) TCP/IP
4 6 (23.08%) Lotus
5 5 (19.23%) Finance
6 4 (15.38%) Service Management
6 4 (15.38%) Management Information System
7 3 (11.54%) Stakeholder Management
7 3 (11.54%) Asset Management
7 3 (11.54%) SC Cleared
7 3 (11.54%) Security Cleared
7 3 (11.54%) Coaching
7 3 (11.54%) Software Licensing
7 3 (11.54%) Analytical Skills
8 2 (7.69%) Windows Server 2008
8 2 (7.69%) Banking
8 2 (7.69%) Mentoring
8 2 (7.69%) Portfolio Management
8 2 (7.69%) Dynamics CRM
8 2 (7.69%) Performance Management
8 2 (7.69%) Video Conferencing
8 2 (7.69%) Project Management
8 2 (7.69%) Cisco
8 2 (7.69%) Avaya
8 2 (7.69%) CRM

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 17 September 2014, IT contractor jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 6 (23.08%) IBM Notes
Applications
1 6 (23.08%) MS Excel
2 1 (3.85%) MS PowerPoint
2 1 (3.85%) MS Office
Business Applications
1 2 (7.69%) Dynamics CRM
Cloud Services
1 1 (3.85%) Cloud Computing
1 1 (3.85%) Office 365
Communications & Networking
1 10 (38.46%) WAN
2 7 (26.92%) ADSL
3 6 (23.08%) TCP/IP
4 2 (7.69%) LAN
4 2 (7.69%) VoIP
5 1 (3.85%) Network Security
5 1 (3.85%) RTCP
5 1 (3.85%) RTP
Database & Business Intelligence
1 2 (7.69%) Data Mining
General
1 5 (19.23%) Finance
2 2 (7.69%) Banking
2 2 (7.69%) Investment Banking
3 1 (3.85%) Billing
3 1 (3.85%) Front Office
3 1 (3.85%) Telecoms
3 1 (3.85%) Legal
3 1 (3.85%) Private Banking
Job Titles
1 6 (23.08%) Support Technician
2 5 (19.23%) 2nd Line Support
3 4 (15.38%) Service Manager
4 3 (11.54%) Services Delivery Manager
4 3 (11.54%) Delivery Manager
4 3 (11.54%) Analyst
4 3 (11.54%) 2nd Line Support Technician
5 2 (7.69%) Infrastructure Technician
5 2 (7.69%) 2nd Line Support Engineer
5 2 (7.69%) Sourcing Manager
5 2 (7.69%) Support Engineer
6 1 (3.85%) IT Services Manager
6 1 (3.85%) Data Analyst
6 1 (3.85%) Service Desk Analyst
6 1 (3.85%) Project Analyst
6 1 (3.85%) Change Analyst
6 1 (3.85%) Infrastructure Manager
6 1 (3.85%) Operations Manager
6 1 (3.85%) Applications Consultant
6 1 (3.85%) Service Analyst
Libraries, Frameworks & Software Standards
1 1 (3.85%) .NET
1 1 (3.85%) J2EE
1 1 (3.85%) SyncML
Miscellaneous
1 4 (15.38%) Management Information System
2 3 (11.54%) Analytical Skills
3 2 (7.69%) Video Conferencing
4 1 (3.85%) Mathematics
4 1 (3.85%) GIS
4 1 (3.85%) Blackberry
4 1 (3.85%) iPhone
4 1 (3.85%) Mobile App
4 1 (3.85%) User Experience
Operating Systems
1 2 (7.69%) Windows Server 2008
1 2 (7.69%) Windows
2 1 (3.85%) Android
Processes & Methodologies
1 7 (26.92%) ITIL
2 4 (15.38%) Service Management
3 3 (11.54%) Stakeholder Management
3 3 (11.54%) Asset Management
3 3 (11.54%) Coaching
3 3 (11.54%) Software Licensing
4 2 (7.69%) Mentoring
4 2 (7.69%) Portfolio Management
4 2 (7.69%) Performance Management
4 2 (7.69%) Project Management
4 2 (7.69%) CRM
4 2 (7.69%) Business Continuity
4 2 (7.69%) Supplier Management
5 1 (3.85%) Wealth Management
5 1 (3.85%) Use Case
5 1 (3.85%) Knowledge Management
5 1 (3.85%) Business Analysis
5 1 (3.85%) Agile Software Development
5 1 (3.85%) Content Management
5 1 (3.85%) Data Analysis
Programming Languages
1 1 (3.85%) SQL
Qualifications
1 3 (11.54%) SC Cleared
1 3 (11.54%) Security Cleared
2 2 (7.69%) Degree
Quality Assurance & Compliance
1 1 (3.85%) SLA
System Software
1 6 (23.08%) Active Directory
2 1 (3.85%) VMware Infrastructure
2 1 (3.85%) Hyper-V
Vendors
1 12 (46.15%) Microsoft
2 6 (23.08%) Lotus
3 2 (7.69%) Cisco
3 2 (7.69%) Avaya
4 1 (3.85%) VMware
4 1 (3.85%) ESRI
4 1 (3.85%) Intel
4 1 (3.85%) Citrix