The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 55 46 43
Rank change year-on-year
-9 -3
Contract jobs citing Service Delivery 8 13 12
As % of all contract IT jobs located in Birmingham 1.06% 1.99% 1.89%
As % of the Processes & Methodologies category 1.64% 2.83% 2.76%
Number of daily rates quoted 4 9 6
Average daily rate
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£384 £375 £349
Average daily rate % change year-on-year
+2.33% +7.52%
90% offered a daily rate of more than £280 £222 £238
10% offered a daily rate of more than £505 £500 £438
UK excluding London average daily rate £392 £353 £350
% change year-on-year
+11.06% +0.71%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £16.20 £16.50
% change year-on-year
-13.58% -1.81%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
489 460 434
As % of all contract IT jobs located in Birmingham 64.68% 70.34% 68.24%
Number of daily rates quoted 297 308 236
Average daily rate £375 £350 £375
Average daily rate % change year-on-year
+7.14% -6.66%
90% offered a daily rate of more than £200 £230 £242
10% offered a daily rate of more than £486 £500 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 17 6 11
Average hourly rate £22.00 £34.00 £15.00
Average hourly rate % change year-on-year
-35.29% +126.66%
90% offered a hourly rate of more than £18.25 £11.70 £12.30
10% offered a hourly rate of more than £40.00 £47.25 £39.20
UK excluding London average hourly rate £25.00 £29.00 £27.50
% change year-on-year
-13.79% +5.45%

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Birmingham region.

Service Delivery Daily Rate Trend in Birmingham

Service Delivery
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Birmingham region over the 3 months to 21 October 2014.

Service Delivery Daily Rate Histogram in Birmingham

Service Delivery
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Birmingham region.

Service Delivery Hourly Rate Trend in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 21 October 2014, IT contractor jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 10 (43.48%) ITIL
2 9 (39.13%) WAN
2 9 (39.13%) Microsoft
3 6 (26.09%) ADSL
3 6 (26.09%) MS Excel
3 6 (26.09%) Cisco
3 6 (26.09%) Avaya
3 6 (26.09%) Coaching
4 5 (21.74%) Mentoring
4 5 (21.74%) Business Continuity
4 5 (21.74%) Lotus
4 5 (21.74%) Service Management
4 5 (21.74%) IBM Notes
4 5 (21.74%) TCP/IP
4 5 (21.74%) Active Directory
5 4 (17.39%) SLA
5 4 (17.39%) Management Information System
5 4 (17.39%) Change Control
6 3 (13.04%) Software Licensing
6 3 (13.04%) Analytical Skills
6 3 (13.04%) Business Continuity Planning
6 3 (13.04%) Stakeholder Management
6 3 (13.04%) Finance
6 3 (13.04%) Asset Management
6 3 (13.04%) CMDB
6 3 (13.04%) Configuration Management
7 2 (8.70%) Project Management
7 2 (8.70%) LAN
7 2 (8.70%) VoIP
7 2 (8.70%) Data Mining

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 21 October 2014, IT contractor jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (21.74%) IBM Notes
2 1 (4.35%) SharePoint
Applications
1 6 (26.09%) MS Excel
2 2 (8.70%) MS PowerPoint
3 1 (4.35%) MS Project
3 1 (4.35%) MS Visio
Cloud Services
1 1 (4.35%) Cloud Computing
1 1 (4.35%) Office 365
Communications & Networking
1 9 (39.13%) WAN
2 6 (26.09%) ADSL
3 5 (21.74%) TCP/IP
4 2 (8.70%) LAN
4 2 (8.70%) VoIP
5 1 (4.35%) Network Security
5 1 (4.35%) Unified Communications
Database & Business Intelligence
1 2 (8.70%) Data Mining
2 1 (4.35%) QlikView
2 1 (4.35%) SQL Server
General
1 3 (13.04%) Finance
2 2 (8.70%) Banking
2 2 (8.70%) Investment Banking
3 1 (4.35%) Private Banking
3 1 (4.35%) Telecoms
3 1 (4.35%) Billing
3 1 (4.35%) Legal
Job Titles
1 6 (26.09%) Service Manager
2 4 (17.39%) 2nd Line Support
3 3 (13.04%) Support Technician
3 3 (13.04%) Network Manager
3 3 (13.04%) Network Services Manager
4 2 (8.70%) 2nd Line Support Engineer
4 2 (8.70%) 2nd Line Support Technician
4 2 (8.70%) Sourcing Manager
4 2 (8.70%) Delivery Manager
4 2 (8.70%) Support Engineer
4 2 (8.70%) Services Delivery Manager
5 1 (4.35%) Project Analyst
5 1 (4.35%) IT Development Manager
5 1 (4.35%) IT Services Manager
5 1 (4.35%) Change Analyst
5 1 (4.35%) Infrastructure Manager
5 1 (4.35%) 1st Line Support
5 1 (4.35%) Operations Manager
5 1 (4.35%) Architect
5 1 (4.35%) Project Manager
Libraries, Frameworks & Software Standards
1 1 (4.35%) Middleware
Miscellaneous
1 4 (17.39%) Management Information System
2 3 (13.04%) CMDB
2 3 (13.04%) Analytical Skills
3 2 (8.70%) Video Conferencing
Operating Systems
1 2 (8.70%) Windows
2 1 (4.35%) Windows Server 2008
Processes & Methodologies
1 10 (43.48%) ITIL
2 6 (26.09%) Coaching
3 5 (21.74%) Mentoring
3 5 (21.74%) Service Management
3 5 (21.74%) Business Continuity
4 4 (17.39%) Change Control
5 3 (13.04%) Stakeholder Management
5 3 (13.04%) Business Continuity Planning
5 3 (13.04%) Software Licensing
5 3 (13.04%) Asset Management
5 3 (13.04%) Configuration Management
6 2 (8.70%) Project Management
6 2 (8.70%) Supplier Management
6 2 (8.70%) Performance Management
6 2 (8.70%) Portfolio Management
7 1 (4.35%) Continuous Improvement
7 1 (4.35%) Project Governance
7 1 (4.35%) Business Transformation
7 1 (4.35%) Software Asset Management
7 1 (4.35%) Product Management
Qualifications
1 2 (8.70%) Degree
1 2 (8.70%) SC Cleared
1 2 (8.70%) Security Cleared
Quality Assurance & Compliance
1 4 (17.39%) SLA
2 1 (4.35%) QA
System Software
1 5 (21.74%) Active Directory
2 1 (4.35%) VMware Infrastructure
2 1 (4.35%) Hyper-V
Vendors
1 9 (39.13%) Microsoft
2 6 (26.09%) Avaya
2 6 (26.09%) Cisco
3 5 (21.74%) Lotus
4 1 (4.35%) VMware
4 1 (4.35%) Intel
4 1 (4.35%) Citrix
Birmingham, West Midlands (County)
TEKsystems
Posted: 7 hours ago
Birmingham
Jumar Solutions
Posted: 20 days ago