The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 49 47 32
Rank change year-on-year
-2 -15
Contract jobs citing Service Delivery 10 8 16
As % of all contract IT jobs located in Birmingham 1.55% 1.30% 3.18%
As % of the Processes & Methodologies category 2.40% 1.87% 4.95%
Number of daily rates quoted 3 3 4
Average daily rate
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£425 £500 £425
Average daily rate % change year-on-year
-15.00% +17.64%
90% offered a daily rate of more than £165 £420 £201
10% offered a daily rate of more than £445 £592 £600
UK excluding London average daily rate £375 £358 £345
% change year-on-year
+4.89% +3.62%
Number of hourly rates quoted 1 0 2
Average hourly rate £10.75 - £15.25
UK excluding London average hourly rate £13.50 £17.15 £19.00
% change year-on-year
-21.28% -9.73%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
417 428 323
As % of all contract IT jobs located in Birmingham 64.45% 69.37% 64.21%
Number of daily rates quoted 275 266 148
Average daily rate £375 £335 £350
Average daily rate % change year-on-year
+11.94% -4.28%
90% offered a daily rate of more than £225 £250 £248
10% offered a daily rate of more than £475 £500 £533
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 13 12 11
Average hourly rate £20.00 £20.00 £20.00
90% offered a hourly rate of more than £10.90 £11.00 £10.50
10% offered a hourly rate of more than £40.00 £36.10 £42.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Birmingham region.

Service Delivery Daily Rate Trend in Birmingham

Service Delivery
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Birmingham region over the 3 months to 19 December 2014.

Service Delivery Daily Rate Histogram in Birmingham

Service Delivery
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Birmingham region.

Service Delivery Hourly Rate Trend in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 19 December 2014, IT contractor jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 12 (66.67%) ITIL
2 6 (33.33%) SLA
2 6 (33.33%) Cisco
2 6 (33.33%) Avaya
3 5 (27.78%) WAN
3 5 (27.78%) Mentoring
3 5 (27.78%) Coaching
4 4 (22.22%) Change Control
4 4 (22.22%) Business Continuity
4 4 (22.22%) Stakeholder Management
4 4 (22.22%) Service Management
5 3 (16.67%) Configuration Management
5 3 (16.67%) LAN
5 3 (16.67%) CMDB
5 3 (16.67%) Business Continuity Planning
6 2 (11.11%) Portfolio Management
6 2 (11.11%) Migration
6 2 (11.11%) Finance
6 2 (11.11%) Asset Management
6 2 (11.11%) Video Conferencing
6 2 (11.11%) VoIP
6 2 (11.11%) Business Intelligence
6 2 (11.11%) Microsoft
6 2 (11.11%) Windows
6 2 (11.11%) Project Management
6 2 (11.11%) Management Information System
7 1 (5.56%) Electronics
7 1 (5.56%) Telecoms
7 1 (5.56%) 2G
7 1 (5.56%) Workflow

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 19 December 2014, IT contractor jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) SharePoint
Applications
1 1 (5.56%) MS Excel
1 1 (5.56%) MS Visio
1 1 (5.56%) MS Project
1 1 (5.56%) MS PowerPoint
Business Applications
1 1 (5.56%) SAP Oil and Gas
Cloud Services
1 1 (5.56%) Office 365
Communications & Networking
1 5 (27.78%) WAN
2 3 (16.67%) LAN
3 2 (11.11%) VoIP
4 1 (5.56%) 2G
4 1 (5.56%) Firewall
4 1 (5.56%) 3G
4 1 (5.56%) ADSL
4 1 (5.56%) LTE
4 1 (5.56%) Unified Communications
4 1 (5.56%) 4G
4 1 (5.56%) Network Security
4 1 (5.56%) Radio Access Network
Database & Business Intelligence
1 1 (5.56%) SQL Server
1 1 (5.56%) QlikView
General
1 2 (11.11%) Finance
2 1 (5.56%) Electronics
2 1 (5.56%) Telecoms
2 1 (5.56%) Investment Banking
2 1 (5.56%) Local Government
2 1 (5.56%) Marketing
2 1 (5.56%) French Language
2 1 (5.56%) Legal
2 1 (5.56%) Manufacturing
2 1 (5.56%) Banking
Job Titles
1 5 (27.78%) Service Manager
2 3 (16.67%) Network Manager
2 3 (16.67%) Network Services Manager
3 2 (11.11%) Service Desk Analyst
3 2 (11.11%) Service Analyst
3 2 (11.11%) Architect
3 2 (11.11%) Project Manager
3 2 (11.11%) Analyst
4 1 (5.56%) Operations Manager
4 1 (5.56%) Technical Architect
4 1 (5.56%) Development Manager
4 1 (5.56%) Help Desk Analyst
4 1 (5.56%) Transition Manager
4 1 (5.56%) IT Development Manager
4 1 (5.56%) NOC Manager
4 1 (5.56%) Services Delivery Manager
4 1 (5.56%) Delivery Manager
4 1 (5.56%) Service Design Architect
Libraries, Frameworks & Software Standards
1 1 (5.56%) Middleware
Miscellaneous
1 3 (16.67%) CMDB
2 2 (11.11%) Video Conferencing
2 2 (11.11%) Management Information System
3 1 (5.56%) DTV
3 1 (5.56%) Statistics
3 1 (5.56%) Analytical Skills
Operating Systems
1 2 (11.11%) Windows
2 1 (5.56%) Windows Server 2008
2 1 (5.56%) Windows Server 2012
Processes & Methodologies
1 12 (66.67%) ITIL
2 5 (27.78%) Mentoring
2 5 (27.78%) Coaching
3 4 (22.22%) Change Control
3 4 (22.22%) Business Continuity
3 4 (22.22%) Stakeholder Management
3 4 (22.22%) Service Management
4 3 (16.67%) Configuration Management
4 3 (16.67%) Business Continuity Planning
5 2 (11.11%) Portfolio Management
5 2 (11.11%) Migration
5 2 (11.11%) Asset Management
5 2 (11.11%) Business Intelligence
5 2 (11.11%) Project Management
6 1 (5.56%) Workflow
6 1 (5.56%) Change Management
6 1 (5.56%) PRINCE2
6 1 (5.56%) Product Management
6 1 (5.56%) Supplier Management
6 1 (5.56%) Incident Management
Qualifications
1 1 (5.56%) SC Cleared
1 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 6 (33.33%) SLA
2 1 (5.56%) QA
System Software
1 1 (5.56%) VMware Infrastructure
1 1 (5.56%) Hyper-V
Vendors
1 6 (33.33%) Cisco
1 6 (33.33%) Avaya
2 2 (11.11%) Microsoft
3 1 (5.56%) SAP
3 1 (5.56%) Citrix
3 1 (5.56%) VMware