The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Birmingham region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 47 31 43
Rank change year-on-year
-16 +12
Contract jobs citing Service Delivery 14 22 12
As % of all contract IT jobs located in Birmingham 2.25% 4.34% 1.99%
As % of the Processes & Methodologies category 3.47% 6.34% 3.19%
Number of daily rates quoted 5 7 5
Average daily rate £300 £350 £375
Average daily rate % change year-on-year
-14.28% -6.66%
90% offered a daily rate of more than £220 £321 £282
10% offered a daily rate of more than £362 £443 £545
UK excluding London average daily rate £355 £350 £350
% change year-on-year
+1.42% -
Number of hourly rates quoted 1 0 0
Average hourly rate £10.50 - -
UK excluding London average hourly rate £12.50 £15.50 £17.25
% change year-on-year
-19.35% -10.14%
Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
403 347 376
As % of all contract IT jobs located in Birmingham 64.79% 68.44% 62.35%
Number of daily rates quoted 236 186 211
Average daily rate £400 £363 £350
Average daily rate % change year-on-year
+10.34% +3.57%
90% offered a daily rate of more than £250 £217 £234
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 12 17 16
Average hourly rate £26.75 £14.50 £17.50
Average hourly rate % change year-on-year
+84.48% -17.14%
90% offered a hourly rate of more than £9.90 £10.76 £13.60
10% offered a hourly rate of more than £31.00 £37.00 £19.00
UK excluding London average hourly rate £30.50 £32.00 £26.00
% change year-on-year
-4.68% +23.07%
Service Delivery
West Midlands

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Birmingham region.

Service Delivery Daily Rate Trend in Birmingham

Service Delivery
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Birmingham region over the 3 months to 23 April 2014.

Service Delivery Daily Rate Histogram in Birmingham

Service Delivery
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Birmingham region.

Service Delivery Hourly Rate Trend in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 23 April 2014, IT contractor jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 11 (47.83%) Finance
2 6 (26.09%) Microsoft
3 5 (21.74%) ITIL
3 5 (21.74%) Telecoms
3 5 (21.74%) Continuous Improvement
4 4 (17.39%) Asset Management
4 4 (17.39%) Supplier Management
4 4 (17.39%) Knowledge Management
4 4 (17.39%) Performance Management
5 3 (13.04%) Incident Management
5 3 (13.04%) Degree
5 3 (13.04%) Project Management
5 3 (13.04%) SQL
5 3 (13.04%) Oracle
6 2 (8.70%) .NET
6 2 (8.70%) UNIX
6 2 (8.70%) Windows
6 2 (8.70%) IBM Notes
6 2 (8.70%) WAN
6 2 (8.70%) MS Excel
6 2 (8.70%) CRM
6 2 (8.70%) Data Warehouse
6 2 (8.70%) ISEB
6 2 (8.70%) SLA
6 2 (8.70%) Mainframe
6 2 (8.70%) ITIL Certification
6 2 (8.70%) Lotus
6 2 (8.70%) Software Testing
6 2 (8.70%) Dynamics CRM
6 2 (8.70%) Banking

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 23 April 2014, IT contractor jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.70%) IBM Notes
2 1 (4.35%) MS Exchange
2 1 (4.35%) Apache
2 1 (4.35%) Tomcat
Applications
1 2 (8.70%) MS Excel
2 1 (4.35%) MS Office
Business Applications
1 2 (8.70%) Dynamics CRM
2 1 (4.35%) SAP R/3
Communications & Networking
1 2 (8.70%) WAN
2 1 (4.35%) CTI
2 1 (4.35%) RTCP
2 1 (4.35%) RTP
2 1 (4.35%) Firewall
2 1 (4.35%) ADSL
2 1 (4.35%) LAN
2 1 (4.35%) TCP/IP
Database & Business Intelligence
1 2 (8.70%) Data Warehouse
2 1 (4.35%) SAP BW
2 1 (4.35%) SQL Server
Development Applications
1 1 (4.35%) Oracle Forms
General
1 11 (47.83%) Finance
2 5 (21.74%) Telecoms
3 2 (8.70%) Banking
4 1 (4.35%) Marketing
4 1 (4.35%) German Language
4 1 (4.35%) Billing
4 1 (4.35%) Front Office
4 1 (4.35%) Back Office
4 1 (4.35%) Legal
Job Titles
1 5 (21.74%) Analyst
1 5 (21.74%) Service Manager
2 4 (17.39%) Sourcing Manager
3 3 (13.04%) Services Delivery Manager
3 3 (13.04%) Delivery Manager
3 3 (13.04%) Support Technician
4 2 (8.70%) Service Analyst
4 2 (8.70%) Test Analyst
4 2 (8.70%) Service Desk Analyst
4 2 (8.70%) Infrastructure Manager
4 2 (8.70%) IT Services Manager
4 2 (8.70%) Infrastructure Technician
4 2 (8.70%) IT Infrastructure Manager
4 2 (8.70%) Infrastructure Services Manager
5 1 (4.35%) 2nd Line Support Technician
5 1 (4.35%) Customer Services Manager
5 1 (4.35%) Network Architect
5 1 (4.35%) Data Analyst
5 1 (4.35%) Consultant
5 1 (4.35%) Architect
Libraries, Frameworks & Software Standards
1 2 (8.70%) .NET
2 1 (4.35%) SAP Basis
2 1 (4.35%) Middleware
2 1 (4.35%) SyncML
2 1 (4.35%) J2EE
Miscellaneous
1 2 (8.70%) Mainframe
2 1 (4.35%) Mobile App
2 1 (4.35%) iPhone
2 1 (4.35%) Statistics
2 1 (4.35%) Mathematics
2 1 (4.35%) Blackberry
2 1 (4.35%) GIS
2 1 (4.35%) Management Information System
Operating Systems
1 2 (8.70%) UNIX
1 2 (8.70%) Windows
2 1 (4.35%) Android
2 1 (4.35%) Windows Server 2008
Processes & Methodologies
1 5 (21.74%) ITIL
1 5 (21.74%) Continuous Improvement
2 4 (17.39%) Asset Management
2 4 (17.39%) Supplier Management
2 4 (17.39%) Knowledge Management
2 4 (17.39%) Performance Management
3 3 (13.04%) Incident Management
3 3 (13.04%) Project Management
4 2 (8.70%) CRM
4 2 (8.70%) Software Testing
5 1 (4.35%) Mobile Device Management
5 1 (4.35%) User Experience Design
5 1 (4.35%) Project Governance
5 1 (4.35%) Change Control
5 1 (4.35%) Business Analysis
5 1 (4.35%) Data Protection
5 1 (4.35%) Requirements Analysis
5 1 (4.35%) Problem Management
5 1 (4.35%) Matrix Management
5 1 (4.35%) Use Case
Programming Languages
1 3 (13.04%) SQL
2 1 (4.35%) VB
Qualifications
1 3 (13.04%) Degree
2 2 (8.70%) ISEB
2 2 (8.70%) ITIL Certification
2 2 (8.70%) Security Cleared
3 1 (4.35%) SC Cleared
3 1 (4.35%) Citrix Certification
3 1 (4.35%) CCEA
3 1 (4.35%) CISSP
3 1 (4.35%) Cisco Certification
3 1 (4.35%) Microsoft Certification
3 1 (4.35%) OCP
3 1 (4.35%) Oracle Certification
3 1 (4.35%) CCNA
3 1 (4.35%) MCSE
Quality Assurance & Compliance
1 2 (8.70%) SLA
2 1 (4.35%) QA
System Software
1 1 (4.35%) Active Directory
Vendors
1 6 (26.09%) Microsoft
2 3 (13.04%) Oracle
3 2 (8.70%) Lotus
4 1 (4.35%) Informatica
4 1 (4.35%) ESRI
4 1 (4.35%) Sybase
4 1 (4.35%) SAP