Customer-Centric
West Midlands > Birmingham
The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 30 April 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 30 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 132 | 112 | 174 |
| Rank change year-on-year | -20 | +62 | -51 |
| Permanent jobs citing Customer-Centricity | 19 | 27 | 17 |
| As % of all permanent jobs advertised in Birmingham | 0.70% | 1.35% | 0.54% |
| As % of the Processes & Methodologies category | 0.85% | 1.41% | 0.56% |
| Number of salaries quoted | 9 | 19 | 15 |
| 10th Percentile | £56,000 | £34,250 | £32,500 |
| 25th Percentile | £60,125 | £50,875 | £40,000 |
| Median annual salary (50th Percentile) | £62,250 | £62,500 | £55,000 |
| Median % change year-on-year | -0.40% | +13.64% | +15.79% |
| 75th Percentile | £72,500 | £70,600 | £77,500 |
| 90th Percentile | £78,500 | £92,000 | £90,000 |
| West Midlands median annual salary | £65,000 | £62,500 | £47,500 |
| % change year-on-year | +4.00% | +31.58% | +5.56% |
All Process and Methodology Skills
Birmingham
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process or methodology skills.
| Permanent vacancies with a requirement for process or methodology skills | 2,245 | 1,913 | 3,060 |
| As % of all permanent jobs advertised in Birmingham | 82.60% | 95.79% | 97.79% |
| Number of salaries quoted | 1,818 | 1,409 | 2,312 |
| 10th Percentile | £32,000 | £31,250 | £34,000 |
| 25th Percentile | £41,250 | £43,036 | £42,500 |
| Median annual salary (50th Percentile) | £55,000 | £56,000 | £55,000 |
| Median % change year-on-year | -1.79% | +1.82% | +6.80% |
| 75th Percentile | £69,538 | £71,250 | £70,000 |
| 90th Percentile | £84,964 | £82,751 | £85,000 |
| West Midlands median annual salary | £50,000 | £53,000 | £50,000 |
| % change year-on-year | -5.66% | +6.00% | +5.26% |
Customer-Centricity
Job Vacancy Trend in Birmingham
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Birmingham.
Customer-Centricity
Salary Trend in Birmingham
3-month moving average salary quoted in jobs citing Customer-Centricity in Birmingham.
Customer-Centricity
Salary Histogram in Birmingham
Salary distribution for jobs citing Customer-Centricity in Birmingham over the 6 months to 30 April 2024.
Customer-Centricity
Co-occurring Skills and Capabilities in Birmingham by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: