The statistics below represent IT contracts advertised across the Birmingham region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 4 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
4 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 53 46 56
Rank change year-on-year
-7 +10
Contract jobs requiring a Service Desk Analyst 13 19 6
As % of all contract IT jobs located in Birmingham 1.71% 2.31% 0.97%
As % of the Job Titles category 1.85% 2.46% 1.05%
Number of daily rates quoted 7 7 2
Median daily rate £115 £125 £125
Median daily rate % change year-on-year
-8.00% -
UK excluding London median daily rate £128 £121 £115
% change year-on-year
+5.80% +4.78%
Number of hourly rates quoted 3 4 0
Median hourly rate £11.50 £9.50 -
Median hourly rate % change year-on-year
+21.05% -
UK excluding London median hourly rate £13.50 £12.50 £13.58
% change year-on-year
+8.00% -7.96%
Service Desk Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
702 773 570
As % of all contract IT jobs located in Birmingham 92.13% 93.81% 91.79%
Number of daily rates quoted 474 529 335
Median daily rate £375 £350 £325
Median daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £210 £205 £177
10% offered a daily rate of more than £500 £500 £463
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 20 27 26
Median hourly rate £15.48 £14.00 £15.00
Median hourly rate % change year-on-year
+10.53% -6.66%
90% offered a hourly rate of more than £10.56 £9.00 £10.50
10% offered a hourly rate of more than £38.00 £26.00 £26.75
UK excluding London median hourly rate £18.00 £16.83 £17.00
% change year-on-year
+6.98% -1.02%

Service Desk Analyst
Jobs Demand Trend in Birmingham

The demand trend of IT contracts across the Birmingham region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Birmingham

Service Desk Analyst
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Birmingham region.

Service Desk Analyst Daily Rate Trend in Birmingham

Service Desk Analyst
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the Birmingham region over the 3 months to 4 May 2016.

Service Desk Analyst Daily Rate Histogram in Birmingham

Service Desk Analyst
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Birmingham region.

Service Desk Analyst Hourly Rate Trend in Birmingham

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 4 May 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region featuring Service Desk Analyst in the job title.

1 11 (52.38%) Windows
2 8 (38.10%) Active Directory
2 8 (38.10%) Windows 7
3 7 (33.33%) Finance
4 5 (23.81%) Microsoft
4 5 (23.81%) ITIL
5 4 (19.05%) MS Office
5 4 (19.05%) Windows XP
5 4 (19.05%) Citrix
5 4 (19.05%) LAN
5 4 (19.05%) WAN
5 4 (19.05%) Service Management
6 3 (14.29%) Incident Management
6 3 (14.29%) Law
6 3 (14.29%) Legal
6 3 (14.29%) MS Excel
6 3 (14.29%) Blackberry
7 2 (9.52%) Microsoft Certification
7 2 (9.52%) Avaya
7 2 (9.52%) NHS
7 2 (9.52%) IP Telephony
7 2 (9.52%) Document Management
7 2 (9.52%) Remote Desktop
7 2 (9.52%) DBS Check
7 2 (9.52%) iManage
7 2 (9.52%) Service Delivery
7 2 (9.52%) Telecoms
7 2 (9.52%) Time Management
7 2 (9.52%) ServiceNow
7 2 (9.52%) ITIL V3

Service Desk Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.76%) Exchange Server 2010
1 1 (4.76%) Exchange Server 2013
1 1 (4.76%) MS Exchange
Applications
1 4 (19.05%) MS Office
2 3 (14.29%) MS Excel
3 1 (4.76%) MS PowerPoint
3 1 (4.76%) MS Project
3 1 (4.76%) MS Visio
Cloud Services
1 1 (4.76%) Office 365
Communications & Networking
1 4 (19.05%) LAN
1 4 (19.05%) WAN
2 2 (9.52%) IP Telephony
2 2 (9.52%) Remote Desktop
3 1 (4.76%) DHCP
3 1 (4.76%) DNS
3 1 (4.76%) TCP/IP
3 1 (4.76%) VPN
General
1 7 (33.33%) Finance
2 3 (14.29%) Law
2 3 (14.29%) Legal
3 2 (9.52%) Telecoms
4 1 (4.76%) Italian Language
4 1 (4.76%) Spanish Language
Miscellaneous
1 3 (14.29%) Blackberry
2 2 (9.52%) NHS
3 1 (4.76%) Analytical Skills
Operating Systems
1 11 (52.38%) Windows
2 8 (38.10%) Windows 7
3 4 (19.05%) Windows XP
4 1 (4.76%) Windows 8
Processes & Methodologies
1 5 (23.81%) ITIL
2 4 (19.05%) Service Management
3 3 (14.29%) Incident Management
4 2 (9.52%) Document Management
4 2 (9.52%) ITIL V3
4 2 (9.52%) Service Delivery
4 2 (9.52%) Time Management
Qualifications
1 2 (9.52%) DBS Check
1 2 (9.52%) Microsoft Certification
2 1 (4.76%) CCNA
2 1 (4.76%) Cisco Certification
2 1 (4.76%) MCITP
2 1 (4.76%) MCP
2 1 (4.76%) MCSA
2 1 (4.76%) MCSE
2 1 (4.76%) Security Cleared
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 8 (38.10%) Active Directory
Vendors
1 5 (23.81%) Microsoft
2 4 (19.05%) Citrix
3 2 (9.52%) Avaya
3 2 (9.52%) iManage
3 2 (9.52%) ServiceNow