The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 52 29 46
Rank change year-on-year
-23 +17
Contract jobs requiring a Service Desk Analyst 8 28 3
As % of all contract IT jobs located in Birmingham 1.18% 4.58% 0.52%
As % of the Job Titles category 1.26% 4.97% 0.59%
Number of daily rates quoted 1 13 0
Average daily rate £115 £123 -
Average daily rate % change year-on-year
-6.12% -
UK excluding London average daily rate £130 £125 £93
% change year-on-year
+4.00% +35.13%
Number of hourly rates quoted 5 7 2
Average hourly rate £11.00 £12.00 £9.50
Average hourly rate % change year-on-year
-8.33% +26.31%
90% offered a hourly rate of more than £10.07 £11.20 £9.10
10% offered a hourly rate of more than £11.90 £15.80 £9.90
UK excluding London average hourly rate £12.91 £12.45 £12.50
% change year-on-year
+3.69% -0.44%
Service Desk Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
635 563 509
As % of all contract IT jobs located in Birmingham 93.80% 92.14% 88.99%
Number of daily rates quoted 400 345 301
Average daily rate £363 £350 £325
Average daily rate % change year-on-year
+3.57% +7.69%
90% offered a daily rate of more than £235 £225 £180
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 27 30 22
Average hourly rate £14.00 £13.00 £14.50
Average hourly rate % change year-on-year
+7.69% -10.34%
90% offered a hourly rate of more than £10.73 £10.95 £9.50
10% offered a hourly rate of more than £40.00 £22.60 £17.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Desk Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Birmingham

Service Desk Analyst
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Birmingham region.

Service Desk Analyst Daily Rate Trend in Birmingham

Service Desk Analyst
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Birmingham region.

Service Desk Analyst Hourly Rate Trend in Birmingham

Service Desk Analyst
Top 28 Related IT Skills in Birmingham

For the 6 months to 9 February 2016, IT contractor jobs across the Birmingham region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 17 (70.83%) Active Directory
2 16 (66.67%) Citrix
2 16 (66.67%) MS Office
2 16 (66.67%) Windows
3 15 (62.50%) Windows XP
3 15 (62.50%) Windows 7
4 14 (58.33%) iManage
4 14 (58.33%) Blackberry
4 14 (58.33%) Finance
4 14 (58.33%) Law
4 14 (58.33%) Legal
5 5 (20.83%) ITIL
6 4 (16.67%) Security Cleared
7 3 (12.50%) Incident Management
8 2 (8.33%) Microsoft
8 2 (8.33%) MS Excel
8 2 (8.33%) SLA
8 2 (8.33%) NHS
8 2 (8.33%) ServiceNow
8 2 (8.33%) Time Management
8 2 (8.33%) SC Cleared
8 2 (8.33%) DBS Check
9 1 (4.17%) Service Management
9 1 (4.17%) ITIL V3
9 1 (4.17%) Office 365
9 1 (4.17%) Remote Desktop
9 1 (4.17%) Cisco
9 1 (4.17%) Problem Management

Service Desk Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 9 February 2016, IT contractor jobs across the Birmingham region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 16 (66.67%) MS Office
2 2 (8.33%) MS Excel
Cloud Services
1 1 (4.17%) Office 365
Communications & Networking
1 1 (4.17%) Remote Desktop
General
1 14 (58.33%) Finance
1 14 (58.33%) Law
1 14 (58.33%) Legal
Miscellaneous
1 14 (58.33%) Blackberry
2 2 (8.33%) NHS
Operating Systems
1 16 (66.67%) Windows
2 15 (62.50%) Windows 7
2 15 (62.50%) Windows XP
Processes & Methodologies
1 5 (20.83%) ITIL
2 3 (12.50%) Incident Management
3 2 (8.33%) Time Management
4 1 (4.17%) ITIL V3
4 1 (4.17%) Problem Management
4 1 (4.17%) Service Management
Qualifications
1 4 (16.67%) Security Cleared
2 2 (8.33%) DBS Check
2 2 (8.33%) SC Cleared
Quality Assurance & Compliance
1 2 (8.33%) SLA
System Software
1 17 (70.83%) Active Directory
Vendors
1 16 (66.67%) Citrix
2 14 (58.33%) iManage
3 2 (8.33%) Microsoft
3 2 (8.33%) ServiceNow
4 1 (4.17%) Cisco