The statistics below represent IT contracts advertised across the Birmingham region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
West Midlands / Birmingham
Rank 55 53 32
Rank change year-on-year
-2 -21
Contract jobs requiring a Service Desk Analyst 4 7 25
As % of all contract IT jobs located in Birmingham 0.61% 1.09% 4.03%
As % of the Job Titles category 0.63% 1.15% 4.32%
Number of daily rates quoted 2 2 12
Median daily rate £163 £110 £123
Median daily rate % change year-on-year
+47.72% -10.20%
UK excluding London median daily rate £125 £130 £125
% change year-on-year
-3.84% +4.00%
Number of hourly rates quoted 0 3 4
Median hourly rate - £10.73 £12.00
Median hourly rate % change year-on-year
- -10.58%
UK excluding London median hourly rate £11.88 £12.91 £12.10
% change year-on-year
-7.98% +6.65%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
632 609 579
As % of all contract IT jobs located in Birmingham 96.78% 94.71% 93.39%
Number of daily rates quoted 412 376 351
Median daily rate £400 £363 £350
Median daily rate % change year-on-year
+10.34% +3.57%
90% offered a daily rate of more than £250 £225 £200
10% offered a daily rate of more than £515 £500 £475
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 22 24 28
Median hourly rate £14.50 £14.00 £14.19
Median hourly rate % change year-on-year
+3.57% -1.30%
90% offered a hourly rate of more than £13.00 £10.00 £11.50
10% offered a hourly rate of more than £29.00 £25.00 £26.00
UK excluding London median hourly rate £17.50 £18.00 £17.00
% change year-on-year
-2.77% +5.88%

Service Desk Analyst
Jobs Demand Trend in Birmingham

The demand trend of IT contracts across the Birmingham region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Birmingham

Service Desk Analyst
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Birmingham region.

Service Desk Analyst Daily Rate Trend in Birmingham

Service Desk Analyst
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Birmingham region.

Service Desk Analyst Hourly Rate Trend in Birmingham

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 24 February 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region featuring Service Desk Analyst in the job title.

1 6 (100.00%) Microsoft
2 5 (83.33%) Active Directory
2 5 (83.33%) MS Office
3 4 (66.67%) ITIL
4 3 (50.00%) MS Excel
4 3 (50.00%) SLA
4 3 (50.00%) Service Management
4 3 (50.00%) Security Cleared
5 2 (33.33%) Driving Licence
5 2 (33.33%) CMDB
5 2 (33.33%) LANDesk
5 2 (33.33%) Video Conferencing
5 2 (33.33%) SC Cleared
5 2 (33.33%) DV Cleared
5 2 (33.33%) Cisco
5 2 (33.33%) VoIP
5 2 (33.33%) Windows
6 1 (16.67%) C
6 1 (16.67%) MS Project
6 1 (16.67%) MS Access
6 1 (16.67%) ERP
6 1 (16.67%) MS Visio
6 1 (16.67%) LAN
6 1 (16.67%) WAN
6 1 (16.67%) Citrix
6 1 (16.67%) Intranet
6 1 (16.67%) Adobe
6 1 (16.67%) Change Management
6 1 (16.67%) Finance
6 1 (16.67%) Law

Service Desk Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (83.33%) MS Office
2 3 (50.00%) MS Excel
3 1 (16.67%) MS Project
3 1 (16.67%) MS Visio
Cloud Services
1 1 (16.67%) Office 365
Communications & Networking
1 2 (33.33%) VoIP
2 1 (16.67%) Intranet
2 1 (16.67%) LAN
2 1 (16.67%) WAN
Database & Business Intelligence
1 1 (16.67%) MS Access
General
1 1 (16.67%) Finance
1 1 (16.67%) Law
Miscellaneous
1 2 (33.33%) CMDB
1 2 (33.33%) Driving Licence
1 2 (33.33%) Video Conferencing
Operating Systems
1 2 (33.33%) Windows
2 1 (16.67%) Windows 7
Processes & Methodologies
1 4 (66.67%) ITIL
2 3 (50.00%) Service Management
3 1 (16.67%) Change Management
3 1 (16.67%) Document Management
3 1 (16.67%) Email Filtering
3 1 (16.67%) ERP
3 1 (16.67%) Kalman Filter
Programming Languages
1 1 (16.67%) C
Qualifications
1 3 (50.00%) Security Cleared
2 2 (33.33%) DV Cleared
2 2 (33.33%) SC Cleared
Quality Assurance & Compliance
1 3 (50.00%) SLA
System Software
1 5 (83.33%) Active Directory
Vendors
1 6 (100.00%) Microsoft
2 2 (33.33%) Cisco
2 2 (33.33%) LANDesk
3 1 (16.67%) Adobe
3 1 (16.67%) Citrix