Permanent IT Jobs Contract IT Jobs
Job Type
Source

The table below looks at the demand for the Service Desk Analyst role in IT jobs within the Birmingham region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 5 September 2008 with a comparison to the same period last year.

 Service Desk Analyst
Location
3 months to
5 Sep 2008
Same period last year
Rank113121
Rank change on same period last yearUp+8
Matching permanent IT job ads109
As % of all UK permanent IT job ads sampled0.006 %0.004 %
As % of the category below0.426 %0.325 %
Salaries quoted98
Average minimum salary£18,778£16,500
Average salary£19,861£17,438
% change on same period last year+13.89 %
Average maximum salary£20,944£18,375
UK excluding London average salary£19,975£20,713
% change on same period last year-3.56 %
Birmingham IT Job Market, Job TitlesJob Titles
Birmingham
Matching permanent IT job ads23482767
As % of all UK permanent IT job ads sampled1.299 %1.160 %
Salaries quoted20592379
Average minimum salary£35,720£36,580
Average salary£39,221£40,120
% change on same period last year-2.23 %
Average maximum salary£42,723£43,659
UK excluding London average salary£38,058£39,448
% change on same period last year-3.52 %
Service Desk Analyst West MidlandsService Desk Analyst
West Midlands

Service Desk Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Desk Analyst across the Birmingham region as a proportion of the total demand within the Job Titles category.

Birmingham Service Desk Analyst Demand Trend

Service Desk Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Birmingham region.

Birmingham Service Desk Analyst Salary Trend

Service Desk Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Birmingham region over the 3 months to 5 September 2008.

Birmingham Service Desk Analyst Salary Histogram

Service Desk Analyst
Top 30 Related IT Skills

For the 6 months to 5 September 2008, IT jobs across the Birmingham region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

122 (64.71 %)ITIL
218 (52.94 %)Windows
316 (47.06 %)Windows XP
316 (47.06 %)MS Office
412 (35.29 %)SLA
511 (32.35 %)MS Excel
610 (29.41 %)Microsoft
610 (29.41 %)Remedy
78 (23.53 %)Microsoft Certification
78 (23.53 %)MCP
78 (23.53 %)Problem Management
87 (20.59 %)Network+ Certification
87 (20.59 %)MS Exchange
87 (20.59 %)A+ Certification
96 (17.65 %)Active Directory
96 (17.65 %)Government
105 (14.71 %)Exchange Server 2003
105 (14.71 %)Security Cleared
105 (14.71 %)Windows 2000
114 (11.76 %)Lotus Notes
114 (11.76 %)Business Objects
114 (11.76 %)WebLogic
114 (11.76 %)BusinessObjects
114 (11.76 %)TCP/IP
114 (11.76 %)Windows NT
114 (11.76 %)BEA
114 (11.76 %)Lotus
114 (11.76 %)Service Management
114 (11.76 %)Exchange Server 5.5
114 (11.76 %)ISO27001

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 5 September 2008, IT jobs across the Birmingham region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Birmingham IT Job Market, Application PlatformsApplication Platforms
17 (20.59 %)MS Exchange
25 (14.71 %)Exchange Server 2003
34 (11.76 %)Exchange Server 5.5
34 (11.76 %)WebLogic
34 (11.76 %)Lotus Notes
43 (8.824 %)Exchange Server 2007
51 (2.941 %)WorkSite
Birmingham IT Job Market, ApplicationsApplications
116 (47.06 %)MS Office
211 (32.35 %)MS Excel
31 (2.941 %)DeltaView
Birmingham IT Job Market, Communications & NetworkingCommunications & Networking
14 (11.76 %)TCP/IP
Birmingham IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
14 (11.76 %)BusinessObjects
Birmingham IT Job Market, GeneralGeneral
16 (17.65 %)Government
24 (11.76 %)Law
31 (2.941 %)Back Office
31 (2.941 %)Finance
Birmingham IT Job Market, MiscellaneousMiscellaneous
13 (8.824 %)PDA
22 (5.882 %)AS400
31 (2.941 %)Management Information System
Birmingham IT Job Market, Operating SystemsOperating Systems
118 (52.94 %)Windows
216 (47.06 %)Windows XP
35 (14.71 %)Windows 2000
44 (11.76 %)Windows NT
53 (8.824 %)Windows Server 2003
Birmingham IT Job Market, Processes & MethodologiesProcesses & Methodologies
122 (64.71 %)ITIL
28 (23.53 %)Problem Management
35 (14.71 %)Security Cleared
44 (11.76 %)Information Security
44 (11.76 %)Service Management
53 (8.824 %)Service Delivery
61 (2.941 %)Practice Management
61 (2.941 %)CRM
61 (2.941 %)ERP
61 (2.941 %)Document Management
Birmingham IT Job Market, QualificationsQualifications
18 (23.53 %)MCP
18 (23.53 %)Microsoft Certification
27 (20.59 %)A+ Certification
27 (20.59 %)Network+ Certification
31 (2.941 %)MCDST
Birmingham IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
112 (35.29 %)SLA
24 (11.76 %)ISO27001
Birmingham IT Job Market, System SoftwareSystem Software
16 (17.65 %)Active Directory
23 (8.824 %)MetaFrame
Birmingham IT Job Market, VendorsVendors
110 (29.41 %)Microsoft
110 (29.41 %)Remedy
24 (11.76 %)Lotus
24 (11.76 %)BEA
24 (11.76 %)Business Objects
33 (8.824 %)Citrix
42 (5.882 %)BMC
51 (2.941 %)Novell
51 (2.941 %)Cognos