The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 45 44 38
Rank change year-on-year
-1 -6
Contract jobs requiring a Support Analyst 10 9 11
As % of all contract IT jobs located in Birmingham 1.67% 1.58% 2.35%
As % of the Job Titles category 1.86% 1.82% 2.48%
Number of daily rates quoted 4 4 2
Average daily rate
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£135 £135 £203
Average daily rate % change year-on-year
- -33.33%
90% offered a daily rate of more than £106 £113 £153
10% offered a daily rate of more than £236 £203 £253
UK excluding London average daily rate £200 £206 £213
% change year-on-year
-3.03% -2.94%
Number of hourly rates quoted 2 2 4
Average hourly rate £16.00 £10.25 £12.25
Average hourly rate % change year-on-year
+56.09% -16.32%
UK excluding London average hourly rate £16.00 £16.00 £13.50
% change year-on-year
- +18.51%
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
539 494 443
As % of all contract IT jobs located in Birmingham 90.13% 86.51% 94.66%
Number of daily rates quoted 336 291 202
Average daily rate £350 £325 £325
Average daily rate % change year-on-year
+7.69% -
90% offered a daily rate of more than £190 £180 £225
10% offered a daily rate of more than £475 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 28 29 45
Average hourly rate £16.00 £12.00 £15.09
Average hourly rate % change year-on-year
+33.33% -20.45%
90% offered a hourly rate of more than £10.85 £9.50 £11.50
10% offered a hourly rate of more than £24.80 £20.00 £31.15
UK excluding London average hourly rate £16.16 £16.50 £18.00
% change year-on-year
-2.06% -8.33%

Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Birmingham region.

Support Analyst Daily Rate Trend in Birmingham

Support Analyst
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Birmingham region over the 3 months to 26 January 2015.

Support Analyst Daily Rate Histogram in Birmingham

Support Analyst
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Birmingham region.

Support Analyst Hourly Rate Trend in Birmingham

Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 26 January 2015, IT contractor jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 18 (58.06%) Windows
2 12 (38.71%) MS Office
2 12 (38.71%) Windows XP
2 12 (38.71%) Windows 7
3 11 (35.48%) Citrix
4 10 (32.26%) Blackberry
5 9 (29.03%) TCP/IP
5 9 (29.03%) Microsoft
5 9 (29.03%) ITIL
6 8 (25.81%) Java
6 8 (25.81%) Symantec
6 8 (25.81%) Back Office
7 7 (22.58%) Banking
7 7 (22.58%) Lotus
7 7 (22.58%) IBM Notes
8 6 (19.35%) Time Management
9 4 (12.90%) SQL
9 4 (12.90%) Incident Management
9 4 (12.90%) QA
9 4 (12.90%) Problem Management
9 4 (12.90%) Continuous Improvement
9 4 (12.90%) Root Cause Analysis
10 3 (9.68%) XenApp
10 3 (9.68%) Active Directory
10 3 (9.68%) SLA
10 3 (9.68%) VoIP
10 3 (9.68%) VMware
11 2 (6.45%) Validation
11 2 (6.45%) Workflow
11 2 (6.45%) Finance

Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 26 January 2015, IT contractor jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (22.58%) IBM Notes
2 1 (3.23%) MS Exchange
2 1 (3.23%) Oracle Workflow
Applications
1 12 (38.71%) MS Office
2 2 (6.45%) MS Excel
Cloud Services
1 1 (3.23%) Office 365
Communications & Networking
1 9 (29.03%) TCP/IP
2 3 (9.68%) VoIP
3 1 (3.23%) WAN
3 1 (3.23%) CTI
3 1 (3.23%) LAN
Database & Business Intelligence
1 1 (3.23%) SQL Server
1 1 (3.23%) Oracle Database
General
1 8 (25.81%) Back Office
2 7 (22.58%) Banking
3 2 (6.45%) Finance
4 1 (3.23%) Automotive
4 1 (3.23%) Manufacturing
4 1 (3.23%) Electronics
Libraries, Frameworks & Software Standards
1 1 (3.23%) .NET
Miscellaneous
1 10 (32.26%) Blackberry
2 1 (3.23%) Smartphone
2 1 (3.23%) PDA
2 1 (3.23%) Analytical Skills
2 1 (3.23%) Client/Server
Operating Systems
1 18 (58.06%) Windows
2 12 (38.71%) Windows XP
2 12 (38.71%) Windows 7
3 2 (6.45%) HPUX
3 2 (6.45%) Linux
4 1 (3.23%) Windows 2000
4 1 (3.23%) Windows 8
4 1 (3.23%) Windows Server 2008
4 1 (3.23%) UNIX
Processes & Methodologies
1 9 (29.03%) ITIL
2 6 (19.35%) Time Management
3 4 (12.90%) Continuous Improvement
3 4 (12.90%) Root Cause Analysis
3 4 (12.90%) Incident Management
3 4 (12.90%) Problem Management
4 2 (6.45%) Workflow
4 2 (6.45%) Validation
4 2 (6.45%) Data Validation
5 1 (3.23%) Data Entry
5 1 (3.23%) E-Discovery
5 1 (3.23%) PLM
5 1 (3.23%) Data Analysis
5 1 (3.23%) ERP
Programming Languages
1 8 (25.81%) Java
2 4 (12.90%) SQL
3 1 (3.23%) VBA
Qualifications
1 2 (6.45%) SC Cleared
1 2 (6.45%) Security Cleared
Quality Assurance & Compliance
1 4 (12.90%) QA
2 3 (9.68%) SLA
System Software
1 3 (9.68%) Active Directory
1 3 (9.68%) XenApp
2 2 (6.45%) vSphere
2 2 (6.45%) VMware Infrastructure
3 1 (3.23%) Terminal Services
Systems Management
1 2 (6.45%) SCCM
2 1 (3.23%) Norton AntiVirus
Vendors
1 11 (35.48%) Citrix
2 9 (29.03%) Microsoft
3 8 (25.81%) Symantec
4 7 (22.58%) Lotus
5 3 (9.68%) VMware
6 2 (6.45%) AppSense
6 2 (6.45%) Cisco
6 2 (6.45%) Avaya
7 1 (3.23%) Informatica
7 1 (3.23%) HP
7 1 (3.23%) Oracle
7 1 (3.23%) Business Objects
7 1 (3.23%) SAP
7 1 (3.23%) Cincom
7 1 (3.23%) Mitel
7 1 (3.23%) Verint
Birmingham, West Midlands (County)
JNC Recruitment
Rate: From £10 to £11.50 per hour
Posted: 3 days ago