The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 47 46 37
Rank change year-on-year
-1 -9
Contract jobs requiring a Support Analyst 16 13 18
As % of all contract IT jobs located in Birmingham 2.26% 2.11% 2.73%
As % of the Job Titles category 2.51% 2.30% 2.84%
Number of daily rates quoted 5 7 11
Average daily rate
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£300 £450 £150
Average daily rate % change year-on-year
-33.33% +200.00%
90% offered a daily rate of more than £202 £276 £140
10% offered a daily rate of more than £320 £500 £335
UK excluding London average daily rate £200 £240 £215
% change year-on-year
-16.66% +11.62%
Number of hourly rates quoted 9 3 4
Average hourly rate £11.70 £12.00 £15.00
Average hourly rate % change year-on-year
-2.50% -20.00%
90% offered a hourly rate of more than £10.95 £11.20 £13.08
10% offered a hourly rate of more than £20.00 £12.40 £20.25
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
638 564 633
As % of all contract IT jobs located in Birmingham 90.24% 91.71% 96.05%
Number of daily rates quoted 372 317 330
Average daily rate £340 £350 £325
Average daily rate % change year-on-year
-2.85% +7.69%
90% offered a daily rate of more than £200 £225 £150
10% offered a daily rate of more than £501 £513 £425
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 36 21 28
Average hourly rate £12.50 £16.00 £15.00
Average hourly rate % change year-on-year
-21.87% +6.66%
90% offered a hourly rate of more than £10.73 £11.15 £11.50
10% offered a hourly rate of more than £27.50 £37.00 £33.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Support Analyst
West Midlands

Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Birmingham region.

Support Analyst Daily Rate Trend in Birmingham

Support Analyst
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Birmingham region over the 3 months to 30 July 2014.

Support Analyst Daily Rate Histogram in Birmingham

Support Analyst
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Birmingham region.

Support Analyst Hourly Rate Trend in Birmingham

Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 30 July 2014, IT contractor jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 17 (80.95%) Windows
2 15 (71.43%) Microsoft
3 11 (52.38%) Windows 7
4 9 (42.86%) Windows XP
5 8 (38.10%) MS Office
6 7 (33.33%) MS Exchange
6 7 (33.33%) Active Directory
6 7 (33.33%) Citrix
7 5 (23.81%) VMware
7 5 (23.81%) XenApp
7 5 (23.81%) Windows Server 2008
8 4 (19.05%) TCP/IP
8 4 (19.05%) ITIL
8 4 (19.05%) MS Excel
9 3 (14.29%) SQL
9 3 (14.29%) WAN
9 3 (14.29%) DHCP
9 3 (14.29%) LAN
9 3 (14.29%) Microsoft Certification
9 3 (14.29%) Terminal Services
10 2 (9.52%) Windows Server 2003
10 2 (9.52%) Symantec
10 2 (9.52%) Blackberry
10 2 (9.52%) Juniper
10 2 (9.52%) SAN
10 2 (9.52%) Apple
10 2 (9.52%) HP
10 2 (9.52%) EMC
10 2 (9.52%) VoIP
10 2 (9.52%) DNS

Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 30 July 2014, IT contractor jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (33.33%) MS Exchange
2 2 (9.52%) Exchange Server 2010
2 2 (9.52%) Exchange Server 2003
2 2 (9.52%) Exchange Server 2007
3 1 (4.76%) SharePoint
Applications
1 8 (38.10%) MS Office
2 4 (19.05%) MS Excel
3 1 (4.76%) MS Project
Cloud Services
1 2 (9.52%) Office 365
Communications & Networking
1 4 (19.05%) TCP/IP
2 3 (14.29%) WAN
2 3 (14.29%) DHCP
2 3 (14.29%) LAN
3 2 (9.52%) SAN
3 2 (9.52%) VoIP
3 2 (9.52%) DNS
3 2 (9.52%) Wireless
General
1 2 (9.52%) Legal
1 2 (9.52%) Finance
2 1 (4.76%) Banking
2 1 (4.76%) Law
2 1 (4.76%) Back Office
Miscellaneous
1 2 (9.52%) Blackberry
2 1 (4.76%) Credit Risk
2 1 (4.76%) PDA
2 1 (4.76%) iPad
2 1 (4.76%) Enterprise Storage
2 1 (4.76%) Management Information System
2 1 (4.76%) Client/Server
Operating Systems
1 17 (80.95%) Windows
2 11 (52.38%) Windows 7
3 9 (42.86%) Windows XP
4 5 (23.81%) Windows Server 2008
5 2 (9.52%) Windows Server 2003
5 2 (9.52%) Windows Vista
Processes & Methodologies
1 4 (19.05%) ITIL
2 1 (4.76%) Time Management
2 1 (4.76%) Data Validation
2 1 (4.76%) Resource Management
2 1 (4.76%) Incident Management
2 1 (4.76%) Business Analysis
2 1 (4.76%) Continuous Improvement
2 1 (4.76%) Change Control
2 1 (4.76%) Data Entry
2 1 (4.76%) Change Management
2 1 (4.76%) Workflow
2 1 (4.76%) Validation
2 1 (4.76%) Project Management
Programming Languages
1 3 (14.29%) SQL
Qualifications
1 3 (14.29%) Microsoft Certification
2 2 (9.52%) MCITP
3 1 (4.76%) SC Cleared
3 1 (4.76%) Security Cleared
3 1 (4.76%) Degree
Quality Assurance & Compliance
1 2 (9.52%) SLA
System Software
1 7 (33.33%) Active Directory
2 5 (23.81%) XenApp
3 3 (14.29%) Terminal Services
4 2 (9.52%) VMware Infrastructure
4 2 (9.52%) Hyper-V
Systems Management
1 2 (9.52%) Backup Exec
1 2 (9.52%) SCCM
2 1 (4.76%) DameWare
Vendors
1 15 (71.43%) Microsoft
2 7 (33.33%) Citrix
3 5 (23.81%) VMware
4 2 (9.52%) Symantec
4 2 (9.52%) Juniper
4 2 (9.52%) Apple
4 2 (9.52%) HP
4 2 (9.52%) EMC
4 2 (9.52%) Meru Networks
5 1 (4.76%) LANDesk