The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 53 34 41
Rank change year-on-year
-19 +7
Contract jobs requiring a Support Analyst 5 15 10
As % of all contract IT jobs located in Birmingham 0.82% 2.93% 1.66%
As % of the Job Titles category 0.91% 3.13% 1.75%
Number of daily rates quoted 2 0 4
Average daily rate £133 - £320
UK excluding London average daily rate £223 £250 £235
% change year-on-year
-11.00% +6.38%
Number of hourly rates quoted 2 1 4
Average hourly rate £15.00 £13.00 £13.00
Average hourly rate % change year-on-year
+15.38% -
90% offered a hourly rate of more than £11.00 £13.00 £11.30
10% offered a hourly rate of more than £19.00 £13.00 £17.50
UK excluding London average hourly rate £14.75 £14.50 £15.50
% change year-on-year
+1.72% -6.45%
Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
548 480 570
As % of all contract IT jobs located in Birmingham 89.40% 93.75% 94.68%
Number of daily rates quoted 317 257 315
Average daily rate £340 £350 £350
Average daily rate % change year-on-year
-2.85% -
90% offered a daily rate of more than £190 £224 £209
10% offered a daily rate of more than £463 £475 £466
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 26 30 37
Average hourly rate £16.00 £13.50 £15.00
Average hourly rate % change year-on-year
+18.51% -10.00%
90% offered a hourly rate of more than £10.00 £9.70 £9.90
10% offered a hourly rate of more than £31.00 £37.00 £19.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Support Analyst
West Midlands

Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Birmingham region.

Support Analyst Daily Rate Trend in Birmingham

Support Analyst
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Birmingham region.

Support Analyst Hourly Rate Trend in Birmingham

Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 18 April 2014, IT contractor jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 11 (68.75%) Windows
2 8 (50.00%) Windows 7
3 7 (43.75%) Active Directory
4 6 (37.50%) Citrix
5 5 (31.25%) Microsoft
5 5 (31.25%) MS Office
5 5 (31.25%) Windows XP
6 4 (25.00%) ITIL
6 4 (25.00%) TCP/IP
7 3 (18.75%) Java
7 3 (18.75%) Blackberry
7 3 (18.75%) Retail
8 2 (12.50%) 4G
8 2 (12.50%) ITIL V3
8 2 (12.50%) Oracle Database
8 2 (12.50%) PDA
8 2 (12.50%) LANDesk
8 2 (12.50%) Problem Management
8 2 (12.50%) Windows Server 2008
8 2 (12.50%) Service Management
8 2 (12.50%) Firewall
8 2 (12.50%) Back Office
8 2 (12.50%) AS400
8 2 (12.50%) Banking
8 2 (12.50%) DSL
8 2 (12.50%) Oracle Database 10g
8 2 (12.50%) Microsoft Certification
8 2 (12.50%) CheckPoint
8 2 (12.50%) Windows Server 2003
8 2 (12.50%) 3G

Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.25%) MS Exchange
1 1 (6.25%) SharePoint
1 1 (6.25%) CMS
Applications
1 5 (31.25%) MS Office
2 1 (6.25%) MS Excel
Communications & Networking
1 4 (25.00%) TCP/IP
2 2 (12.50%) 4G
2 2 (12.50%) Firewall
2 2 (12.50%) DSL
2 2 (12.50%) 3G
2 2 (12.50%) VPN
2 2 (12.50%) ADSL
2 2 (12.50%) DHCP
Database & Business Intelligence
1 2 (12.50%) Oracle Database
1 2 (12.50%) Oracle Database 10g
1 2 (12.50%) Oracle9i Database
General
1 3 (18.75%) Retail
2 2 (12.50%) Back Office
2 2 (12.50%) Banking
3 1 (6.25%) Law
3 1 (6.25%) Legal
Libraries, Frameworks & Software Standards
1 2 (12.50%) J2EE
Miscellaneous
1 3 (18.75%) Blackberry
2 2 (12.50%) PDA
2 2 (12.50%) AS400
3 1 (6.25%) Management Information System
3 1 (6.25%) iPad
Operating Systems
1 11 (68.75%) Windows
2 8 (50.00%) Windows 7
3 5 (31.25%) Windows XP
4 2 (12.50%) Windows Server 2008
4 2 (12.50%) Windows Server 2003
5 1 (6.25%) Windows Vista
Processes & Methodologies
1 4 (25.00%) ITIL
2 2 (12.50%) ITIL V3
2 2 (12.50%) Problem Management
2 2 (12.50%) Service Management
3 1 (6.25%) ERP
3 1 (6.25%) Content Management
3 1 (6.25%) Data Analysis
3 1 (6.25%) Resource Management
Programming Languages
1 3 (18.75%) Java
2 2 (12.50%) PL/SQL
2 2 (12.50%) RPG
2 2 (12.50%) SQL
Qualifications
1 2 (12.50%) Microsoft Certification
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 7 (43.75%) Active Directory
2 1 (6.25%) XenApp
2 1 (6.25%) XenDesktop
Systems Management
1 1 (6.25%) Norton AntiVirus
1 1 (6.25%) DameWare
1 1 (6.25%) SCCM
Vendors
1 6 (37.50%) Citrix
2 5 (31.25%) Microsoft
3 2 (12.50%) LANDesk
3 2 (12.50%) CheckPoint
3 2 (12.50%) Oracle
4 1 (6.25%) Symantec
4 1 (6.25%) McAfee
4 1 (6.25%) VMware