The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 47 56 44
Rank change year-on-year
+9 -12
Contract jobs requiring a Support Analyst 18 6 14
As % of all contract IT jobs located in Birmingham 2.35% 0.92% 2.10%
As % of the Job Titles category 2.54% 1.00% 2.19%
Number of daily rates quoted 9 3 7
Average daily rate
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of your Daily Rate
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£180 £300 £150
Average daily rate % change year-on-year
-40.00% +100.00%
90% offered a daily rate of more than £100 £180 £96
10% offered a daily rate of more than £320 £370 £191
UK excluding London average daily rate £205 £250 £210
% change year-on-year
-18.00% +19.04%
Number of hourly rates quoted 5 1 3
Average hourly rate £20.00 £9.00 £15.00
Average hourly rate % change year-on-year
+122.22% -40.00%
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
710 601 638
As % of all contract IT jobs located in Birmingham 92.81% 91.76% 95.51%
Number of daily rates quoted 394 394 334
Average daily rate £350 £340 £350
Average daily rate % change year-on-year
+3.09% -3.00%
90% offered a daily rate of more than £185 £200 £200
10% offered a daily rate of more than £498 £475 £450
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 37 29 24
Average hourly rate £18.25 £13.98 £15.00
Average hourly rate % change year-on-year
+30.59% -6.83%
90% offered a hourly rate of more than £12.25 £10.00 £12.15
10% offered a hourly rate of more than £27.50 £26.00 £33.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Birmingham region.

Support Analyst Daily Rate Trend in Birmingham

Support Analyst
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Birmingham region over the 3 months to 19 September 2014.

Support Analyst Daily Rate Histogram in Birmingham

Support Analyst
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Birmingham region.

Support Analyst Hourly Rate Trend in Birmingham

Support Analyst
Hourly Rate Histogram in Birmingham

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Birmingham region over the 3 months to 19 September 2014.

Support Analyst Hourly Rate Histogram in Birmingham

Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 19 September 2014, IT contractor jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 20 (80.00%) Windows
2 16 (64.00%) Microsoft
3 14 (56.00%) Windows 7
4 13 (52.00%) Windows XP
5 10 (40.00%) MS Office
6 9 (36.00%) Citrix
7 8 (32.00%) MS Exchange
7 8 (32.00%) TCP/IP
8 7 (28.00%) Active Directory
9 6 (24.00%) SQL
9 6 (24.00%) VMware
9 6 (24.00%) Windows Server 2008
9 6 (24.00%) XenApp
10 5 (20.00%) ITIL
10 5 (20.00%) Symantec
11 4 (16.00%) Blackberry
11 4 (16.00%) Terminal Services
11 4 (16.00%) MS Excel
11 4 (16.00%) WAN
11 4 (16.00%) LAN
12 3 (12.00%) VoIP
12 3 (12.00%) DHCP
12 3 (12.00%) Java
12 3 (12.00%) SLA
12 3 (12.00%) Back Office
12 3 (12.00%) Office 365
13 2 (8.00%) Validation
13 2 (8.00%) Backup Exec
13 2 (8.00%) Banking
13 2 (8.00%) MCITP

Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (32.00%) MS Exchange
2 2 (8.00%) Exchange Server 2003
2 2 (8.00%) Exchange Server 2007
2 2 (8.00%) Exchange Server 2010
2 2 (8.00%) IBM Notes
3 1 (4.00%) Oracle Workflow
Applications
1 10 (40.00%) MS Office
2 4 (16.00%) MS Excel
3 1 (4.00%) MS Project
Cloud Services
1 3 (12.00%) Office 365
Communications & Networking
1 8 (32.00%) TCP/IP
2 4 (16.00%) WAN
2 4 (16.00%) LAN
3 3 (12.00%) VoIP
3 3 (12.00%) DHCP
4 2 (8.00%) Wireless
4 2 (8.00%) DNS
4 2 (8.00%) SAN
Database & Business Intelligence
1 1 (4.00%) SQL Server
1 1 (4.00%) Oracle Database
General
1 3 (12.00%) Back Office
2 2 (8.00%) Banking
2 2 (8.00%) Finance
3 1 (4.00%) Automotive
3 1 (4.00%) Legal
3 1 (4.00%) Manufacturing
3 1 (4.00%) Electronics
Libraries, Frameworks & Software Standards
1 1 (4.00%) .NET
Miscellaneous
1 4 (16.00%) Blackberry
2 1 (4.00%) Client/Server
2 1 (4.00%) iPad
2 1 (4.00%) Enterprise Storage
2 1 (4.00%) Credit Risk
2 1 (4.00%) PDA
Operating Systems
1 20 (80.00%) Windows
2 14 (56.00%) Windows 7
3 13 (52.00%) Windows XP
4 6 (24.00%) Windows Server 2008
5 2 (8.00%) Windows Vista
5 2 (8.00%) Windows Server 2003
6 1 (4.00%) HPUX
6 1 (4.00%) Linux
6 1 (4.00%) Windows 2000
6 1 (4.00%) UNIX
Processes & Methodologies
1 5 (20.00%) ITIL
2 2 (8.00%) Validation
2 2 (8.00%) Time Management
2 2 (8.00%) Data Validation
2 2 (8.00%) Workflow
3 1 (4.00%) ERP
3 1 (4.00%) Project Management
3 1 (4.00%) Change Management
3 1 (4.00%) Continuous Improvement
3 1 (4.00%) Change Control
3 1 (4.00%) Data Entry
3 1 (4.00%) Incident Management
3 1 (4.00%) Business Analysis
3 1 (4.00%) PLM
3 1 (4.00%) Agile Software Development
Programming Languages
1 6 (24.00%) SQL
2 3 (12.00%) Java
Qualifications
1 2 (8.00%) MCITP
1 2 (8.00%) SC Cleared
1 2 (8.00%) Security Cleared
1 2 (8.00%) Microsoft Certification
2 1 (4.00%) Degree
Quality Assurance & Compliance
1 3 (12.00%) SLA
System Software
1 7 (28.00%) Active Directory
2 6 (24.00%) XenApp
3 4 (16.00%) Terminal Services
4 2 (8.00%) VMware Infrastructure
4 2 (8.00%) Hyper-V
Systems Management
1 2 (8.00%) Backup Exec
1 2 (8.00%) SCCM
2 1 (4.00%) Norton AntiVirus
2 1 (4.00%) DameWare
Vendors
1 16 (64.00%) Microsoft
2 9 (36.00%) Citrix
3 6 (24.00%) VMware
4 5 (20.00%) Symantec
5 2 (8.00%) Meru Networks
5 2 (8.00%) Lotus
5 2 (8.00%) Apple
5 2 (8.00%) HP
5 2 (8.00%) EMC
5 2 (8.00%) Juniper
6 1 (4.00%) Informatica
6 1 (4.00%) SAP
6 1 (4.00%) Oracle
6 1 (4.00%) Business Objects
6 1 (4.00%) Cincom