The statistics below represent IT jobs advertised across the Birmingham region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Support Analyst
Rank 71 79 83
Rank change year-on-year
+8 +4
Permanent jobs requiring a Support Analyst 76 53 47
As % of all permanent IT jobs located in Birmingham 3.24% 2.63% 2.39%
As % of the Job Titles category 3.37% 2.72% 2.49%
Number of salaries quoted 48 39 35
Median salary £32,250 £37,000 £27,500
Median salary % change year-on-year
-12.83% +34.54%
90% offered a salary of more than £25,700 £22,500 £21,300
10% offered a salary of more than £48,250 £51,000 £42,500
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year
+3.63% -
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2254 1946 1884
As % of all permanent IT jobs located in Birmingham 96.04% 96.38% 95.68%
Number of salaries quoted 1687 1620 1625
Median salary £40,000 £44,500 £41,500
Median salary % change year-on-year
-10.11% +7.22%
90% offered a salary of more than £24,500 £27,000 £25,000
10% offered a salary of more than £62,500 £65,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 30 July 2016.

Support Analyst Salary Histogram in Birmingham

Support Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 30 July 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Support Analyst in the job title.

1 67 (45.27%) Microsoft
2 53 (35.81%) ITIL
3 45 (30.41%) Windows
4 37 (25.00%) Cisco
5 34 (22.97%) SQL
6 32 (21.62%) MS Excel
6 32 (21.62%) Active Directory
7 31 (20.95%) MS Office
8 25 (16.89%) WAN
9 24 (16.22%) SQL Server
10 23 (15.54%) Finance
11 21 (14.19%) Firewall
12 20 (13.51%) Wireless
13 18 (12.16%) OSPF
13 18 (12.16%) EIGRP
13 18 (12.16%) VoIP
14 17 (11.49%) Cisco Certification
14 17 (11.49%) Incident Management
15 16 (10.81%) Windows 7
15 16 (10.81%) CRM
15 16 (10.81%) MS Exchange
15 16 (10.81%) VMware
16 15 (10.14%) LAN
16 15 (10.14%) SLA
17 14 (9.46%) SolarWinds
17 14 (9.46%) VMware Infrastructure
17 14 (9.46%) Citrix
17 14 (9.46%) CCNP
17 14 (9.46%) IIS
17 14 (9.46%) Service Management

Support Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (10.81%) MS Exchange
2 14 (9.46%) IIS
3 13 (8.78%) Exchange Server 2013
4 10 (6.76%) Exchange Server 2010
5 7 (4.73%) SharePoint
6 4 (2.70%) CMS
6 4 (2.70%) Oracle UPK
6 4 (2.70%) Oracle Workflow
6 4 (2.70%) SharePoint 2010
6 4 (2.70%) SharePoint 2013
6 4 (2.70%) Skype for Business
6 4 (2.70%) Tomcat
6 4 (2.70%) WordPress
7 3 (2.03%) Adobe Experience Manager
7 3 (2.03%) Exchange Server 2003
8 2 (1.35%) Apache
9 1 (0.68%) Moodle
Applications
1 32 (21.62%) MS Excel
2 31 (20.95%) MS Office
3 1 (0.68%) MS PowerPoint
3 1 (0.68%) MS Visio
Business Applications
1 9 (6.08%) Dynamics CRM
2 8 (5.41%) SAP HCM
3 4 (2.70%) Oracle Assets
3 4 (2.70%) Oracle EBS
3 4 (2.70%) Oracle EBS R12
3 4 (2.70%) Oracle Financials
3 4 (2.70%) Oracle Payables
3 4 (2.70%) Oracle Receivables
4 2 (1.35%) Remedy ITSM
4 2 (1.35%) SAP HR
4 2 (1.35%) SAP Payroll
5 1 (0.68%) Dynamics AX
5 1 (0.68%) Pivotal CRM
Cloud Services
1 8 (5.41%) SuccessFactors
2 2 (1.35%) Google Apps
2 2 (1.35%) Microsoft Azure
Communications & Networking
1 25 (16.89%) WAN
2 21 (14.19%) Firewall
3 20 (13.51%) Wireless
4 18 (12.16%) EIGRP
4 18 (12.16%) OSPF
4 18 (12.16%) VoIP
5 15 (10.14%) LAN
6 12 (8.11%) Cisco Nexus
6 12 (8.11%) MPLS
6 12 (8.11%) VPN
7 11 (7.43%) IP Telephony
8 10 (6.76%) BGP
8 10 (6.76%) Cisco ASA
9 9 (6.08%) Cisco Wireless
9 9 (6.08%) SSL
9 9 (6.08%) VPLS
10 3 (2.03%) TCP/IP
10 3 (2.03%) Unified Communications
11 2 (1.35%) Network Security
11 2 (1.35%) PBX
Database & Business Intelligence
1 24 (16.22%) SQL Server
2 11 (7.43%) SQL Server 2008
3 10 (6.76%) SQL Server Integration Services
4 4 (2.70%) Oracle BI Publisher
4 4 (2.70%) Oracle Reports
4 4 (2.70%) SQLPlus
5 2 (1.35%) Data Warehouse
5 2 (1.35%) SQL Server 2012
6 1 (0.68%) Crystal Reports
6 1 (0.68%) MySQL
6 1 (0.68%) Relational Database
Development Applications
1 4 (2.70%) Toad
General
1 23 (15.54%) Finance
2 13 (8.78%) Law
3 12 (8.11%) German Language
3 12 (8.11%) Legal
4 10 (6.76%) Retail
5 8 (5.41%) French Language
5 8 (5.41%) Manufacturing
5 8 (5.41%) Publishing
6 4 (2.70%) Telecoms
7 3 (2.03%) Front Office
8 2 (1.35%) Automotive
9 1 (0.68%) Banking
9 1 (0.68%) Investment Banking
Libraries, Frameworks & Software Standards
1 6 (4.05%) HTML
2 4 (2.70%) .NET
2 4 (2.70%) XML
2 4 (2.70%) XMPP
3 1 (0.68%) WAP
Miscellaneous
1 12 (8.11%) Data Centre
2 10 (6.76%) Management Information System
3 8 (5.41%) Analytical Skills
4 3 (2.03%) Blackberry
4 3 (2.03%) Computer Science
4 3 (2.03%) Equities
4 3 (2.03%) Foreign Exchange (FX)
5 2 (1.35%) Fat Client
5 2 (1.35%) Thin Client
6 1 (0.68%) Cryptography
6 1 (0.68%) Data Structures
6 1 (0.68%) Handset
6 1 (0.68%) iPad
6 1 (0.68%) iSeries
6 1 (0.68%) Mobile App
6 1 (0.68%) Mobile Banking
6 1 (0.68%) Mobile Computing
6 1 (0.68%) Virtual Team
6 1 (0.68%) VLE
Operating Systems
1 45 (30.41%) Windows
2 16 (10.81%) Windows 7
3 13 (8.78%) Windows 8
4 10 (6.76%) Windows Server
5 7 (4.73%) Unix
6 5 (3.38%) Linux
7 4 (2.70%) Windows XP
8 3 (2.03%) Windows Server 2012
9 2 (1.35%) Windows Server 2008
10 1 (0.68%) Android
10 1 (0.68%) Apple iOS
10 1 (0.68%) Windows Mobile
10 1 (0.68%) Windows Server 2003
Processes & Methodologies
1 53 (35.81%) ITIL
2 17 (11.49%) Incident Management
3 16 (10.81%) CRM
4 14 (9.46%) Service Management
5 12 (8.11%) Time Management
6 11 (7.43%) Document Management
7 10 (6.76%) Network Monitoring
8 9 (6.08%) Continuous Improvement
9 8 (5.41%) Business Development
9 8 (5.41%) Data Transformation
9 8 (5.41%) Supplier Management
10 7 (4.73%) Change Management
10 7 (4.73%) Data Governance
11 6 (4.05%) Problem Management
12 5 (3.38%) GAP Analysis
12 5 (3.38%) Root Cause Analysis
12 5 (3.38%) Workflow
13 4 (2.70%) Agile Software Development
13 4 (2.70%) Business Intelligence
13 4 (2.70%) Translating Business Requirements
Programming Languages
1 34 (22.97%) SQL
2 9 (6.08%) Java
3 8 (5.41%) JavaScript
4 5 (3.38%) C#
4 5 (3.38%) Shell Script
5 4 (2.70%) PL/SQL
6 2 (1.35%) Bash Shell
6 2 (1.35%) PowerShell
7 1 (0.68%) C
Qualifications
1 17 (11.49%) Cisco Certification
2 14 (9.46%) CCNP
3 10 (6.76%) CISSP
3 10 (6.76%) Degree
4 7 (4.73%) CCNA
5 4 (2.70%) ITIL Certification
6 2 (1.35%) MCSE
6 2 (1.35%) Microsoft Certification
6 2 (1.35%) PRINCE2 Certification
7 1 (0.68%) CCDE
7 1 (0.68%) CCIE
7 1 (0.68%) JNCIA
7 1 (0.68%) MCITP
7 1 (0.68%) MCSA
Quality Assurance & Compliance
1 15 (10.14%) SLA
2 1 (0.68%) QA
System Software
1 32 (21.62%) Active Directory
2 14 (9.46%) VMware Infrastructure
3 6 (4.05%) Virtual Servers
4 5 (3.38%) Microsoft Virtual Server
5 4 (2.70%) Hyper-V
Systems Management
1 12 (8.11%) Cisco CUCM
2 3 (2.03%) SCCM
3 1 (0.68%) Cacti
3 1 (0.68%) Casper Suite
3 1 (0.68%) Cisco UCCX
3 1 (0.68%) Norton AntiVirus
3 1 (0.68%) SCOM
Vendors
1 67 (45.27%) Microsoft
2 37 (25.00%) Cisco
3 16 (10.81%) VMware
4 14 (9.46%) Citrix
4 14 (9.46%) SolarWinds
5 13 (8.78%) Palo Alto
6 11 (7.43%) Riverbed
7 10 (6.76%) SAP
8 9 (6.08%) F5
8 9 (6.08%) iManage
9 7 (4.73%) Oracle
10 5 (3.38%) Adobe
11 4 (2.70%) Avaya
12 3 (2.03%) Apple
12 3 (2.03%) Juniper
12 3 (2.03%) Sybase
13 2 (1.35%) Google
13 2 (1.35%) LANDesk
13 2 (1.35%) Remedy
13 2 (1.35%) Salesforce.com