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This section looks at the demand for the Support Analyst role in IT jobs within the Birmingham region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the last 3 months to 15 May 2008 with a comparison to the same period last year.

 Support Analyst
Location
3 months to 15 May 2008Same period last year
Rank5224
Rank change on same period last yearDown-28
Matching permanent IT job ads101172
As % of all UK permanent IT job ads sampled0.049 %0.076 %
As % of the category below3.221 %6.542 %
Salaries quoted89149
Average minimum salary£23,343£24,490
Average salary£24,775£26,565
% change on same period last year-6.73 %
Average maximum salary£26,208£28,641
UK excluding London average salary£26,848£27,036
% change on same period last year-0.69 %
Job Titles BirminghamJob Titles
Birmingham
Matching permanent IT job ads31362629
As % of all UK permanent IT job ads sampled1.536 %1.164 %
Salaries quoted27032156
Average minimum salary£37,628£31,912
Average salary£42,114£35,029
% change on same period last year+20.22 %
Average maximum salary£46,600£38,147
UK excluding London average salary£38,582£39,161
% change on same period last year-1.47 %
Support Analyst West MidlandsSupport Analyst
West Midlands

Support Analyst
Demand Trend

The chart provides a 3-month moving total starting in 2004 of permanent IT jobs ads citing Support Analyst across the Birmingham region as a proportion of the total demand within the Job Titles category.

Birmingham Support Analyst Demand Trend

Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs ads citing Support Analyst across the Birmingham region.

Birmingham Support Analyst Salary Trend

Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the past 3 months.

Birmingham Support Analyst Salary Histogram

Support Analyst
Top 30 Related IT Skills

Over the past 6 months permanent IT jobs across the Birmingham region citing Support Analyst also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Support Analyst.

182 (41.62 %)Windows
267 (34.01 %)Microsoft
353 (26.90 %)SQL
449 (24.87 %)Active Directory
545 (22.84 %)MS Office
638 (19.29 %)MS Excel
736 (18.27 %)Oracle
736 (18.27 %)SLA
833 (16.75 %)Windows XP
930 (15.23 %)XML
930 (15.23 %)Microsoft Certification
1027 (13.71 %)MCP
1126 (13.20 %)MCSE
1225 (12.69 %)MS Exchange
1324 (12.18 %)HTML
1423 (11.68 %)Java
1423 (11.68 %)SQL Server
1521 (10.66 %)ITIL
1521 (10.66 %)TCP/IP
1620 (10.15 %)Windows 2000
1620 (10.15 %)Government
1719 (9.645 %)EPoS
1817 (8.629 %)Unix
1916 (8.122 %)JavaScript
1916 (8.122 %)Remedy
2015 (7.614 %)Oracle 8/8i
2114 (7.107 %)Exchange Server 2000
2114 (7.107 %)JSP
2114 (7.107 %)Internet
2114 (7.107 %)Citrix

Support Analyst
Top Related IT Skills by Category

Over the past 6 months permanent IT jobs across the Birmingham region citing Support Analyst also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Support Analyst. Up to 20 skills are shown per category.

Application Development
130 (15.23 %)XML
224 (12.18 %)HTML
314 (7.107 %)JSP
413 (6.599 %).NET
510 (5.076 %)ASP.NET
69 (4.569 %)EJB
77 (3.553 %)ASP
77 (3.553 %).NET Framework
85 (2.538 %)JDBC
85 (2.538 %)ODBC
94 (2.030 %)J2EE
103 (1.523 %)XHTML
112 (1.015 %)SOAP
112 (1.015 %)WebServices
121 (0.508 %)JavaBeans
121 (0.508 %)Middleware
Application Platforms
125 (12.69 %)MS Exchange
214 (7.107 %)Exchange Server 2000
39 (4.569 %)Exchange Server 2003
39 (4.569 %)Oracle Application Server
46 (3.046 %)SharePoint
46 (3.046 %)IIS
54 (2.030 %)CMS
54 (2.030 %)TPMS
63 (1.523 %)Lotus Notes
63 (1.523 %)WebLogic
72 (1.015 %)Tomcat
72 (1.015 %)Tamino
81 (0.508 %)GroupWise
81 (0.508 %)Lotus Domino
81 (0.508 %)Apache
81 (0.508 %)OpenCms
81 (0.508 %)Exchange Server 5.5
Applications
145 (22.84 %)MS Office
238 (19.29 %)MS Excel
32 (1.015 %)MS Visio
32 (1.015 %)MS PowerPoint
41 (0.508 %)CA Clarity
Business Applications
17 (3.553 %)Movex
22 (1.015 %)PeopleSoft HRMS
22 (1.015 %)Remedy ITSM
31 (0.508 %)Pegasus Opera
31 (0.508 %)Oracle Applications
31 (0.508 %)GoldMine
Communications & Networking
121 (10.66 %)TCP/IP
214 (7.107 %)Internet
313 (6.599 %)WAN
313 (6.599 %)LAN
412 (6.091 %)Firewall
56 (3.046 %)SAN
65 (2.538 %)VoIP
72 (1.015 %)Broadband
72 (1.015 %)Intranet
81 (0.508 %)VPN
81 (0.508 %)LDAP
81 (0.508 %)WLAN
81 (0.508 %)Wireless
81 (0.508 %)VLAN
81 (0.508 %)Extranet
Database & Business Intelligence
123 (11.68 %)SQL Server
215 (7.614 %)Oracle 8/8i
39 (4.569 %)MS Access
48 (4.061 %)Oracle 10g
56 (3.046 %)Oracle Reports
56 (3.046 %)Oracle Discoverer
56 (3.046 %)Oracle 9i
64 (2.030 %)BusinessObjects
73 (1.523 %)Crystal Reports
73 (1.523 %)DTS
82 (1.015 %)SQL Server 2005
Development Applications
11 (0.508 %)Oracle Forms
General
120 (10.15 %)Government
210 (5.076 %)Law
38 (4.061 %)Finance
46 (3.046 %)Back Office
55 (2.538 %)Automotive
55 (2.538 %)Manufacturing
64 (2.030 %)Local Government
73 (1.523 %)Banking
73 (1.523 %)Financial Institution
73 (1.523 %)Legal
82 (1.015 %)Health
82 (1.015 %)Construction
82 (1.015 %)Telecoms
91 (0.508 %)Insurance
91 (0.508 %)Pensions
Miscellaneous
119 (9.645 %)EPoS
26 (3.046 %)AS400
26 (3.046 %)Clustering
34 (2.030 %)Mainframe
43 (1.523 %)Mathematics
51 (0.508 %)Video Conferencing
51 (0.508 %)Asset Management
51 (0.508 %)Management Information System
51 (0.508 %)Firmware
51 (0.508 %)Blackberry
51 (0.508 %)N-Tier
Operating Systems
182 (41.62 %)Windows
233 (16.75 %)Windows XP
320 (10.15 %)Windows 2000
417 (8.629 %)Unix
510 (5.076 %)Windows Server 2003
69 (4.569 %)Windows NT
75 (2.538 %)Solaris
84 (2.030 %)AIX
84 (2.030 %)HPUX
84 (2.030 %)Tru64
84 (2.030 %)SUSE
84 (2.030 %)VME
92 (1.015 %)Linux
101 (0.508 %)NetWare
Processes & Methodologies
121 (10.66 %)ITIL
210 (5.076 %)Service Management
39 (4.569 %)Migration
48 (4.061 %)Project Management
48 (4.061 %)ERP
57 (3.553 %)Information Security
57 (3.553 %)Disaster Recovery
66 (3.046 %)Web Development
66 (3.046 %)Time Management
75 (2.538 %)Change Management
75 (2.538 %)Information Management
75 (2.538 %)OOD
84 (2.030 %)CRM
84 (2.030 %)Content Management
84 (2.030 %)ITSM
93 (1.523 %)UML
93 (1.523 %)Operations Management
102 (1.015 %)Service Delivery
111 (0.508 %)Configuration Management
111 (0.508 %)Data Management
Programming Languages
153 (26.90 %)SQL
223 (11.68 %)Java
316 (8.122 %)JavaScript
412 (6.091 %)PL/SQL
510 (5.076 %)VB
67 (3.553 %)VBA
75 (2.538 %)C#
84 (2.030 %)C
84 (2.030 %)VBScript
93 (1.523 %)Transact-SQL
101 (0.508 %)C++
Qualifications
130 (15.23 %)Microsoft Certification
227 (13.71 %)MCP
326 (13.20 %)MCSE
413 (6.599 %)Degree
59 (4.569 %)MCSA
64 (2.030 %)CCNP
64 (2.030 %)ITIL Certification
64 (2.030 %)Cisco Certification
73 (1.523 %)CCNA
82 (1.015 %)MCDST
91 (0.508 %)MOS
91 (0.508 %)Citrix Certification
Quality Assurance & Compliance
136 (18.27 %)SLA
27 (3.553 %)ISO27001
System Software
149 (24.87 %)Active Directory
24 (2.030 %)Oracle RAC
31 (0.508 %)MetaFrame
31 (0.508 %)Terminal Services
Systems Management
11 (0.508 %)ZENworks
11 (0.508 %)WSUS
Vendors
167 (34.01 %)Microsoft
236 (18.27 %)Oracle
316 (8.122 %)Remedy
414 (7.107 %)Citrix
58 (4.061 %)Cisco
58 (4.061 %)Lagan
66 (3.046 %)SAP
66 (3.046 %)Red Hat
74 (2.030 %)Business Objects
74 (2.030 %)Sun
83 (1.523 %)HP
83 (1.523 %)PeopleSoft
83 (1.523 %)Interwoven
83 (1.523 %)BEA
83 (1.523 %)Lotus
92 (1.015 %)Novell
92 (1.015 %)Open Text
92 (1.015 %)VMware
101 (0.508 %)Pegasus
101 (0.508 %)McAfee Security
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