The statistics below represent IT jobs advertised across the Birmingham region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 73 94 73
Rank change year-on-year
+21 -21
Permanent jobs requiring a Support Analyst 70 36 50
As % of all permanent IT jobs located in Birmingham 2.93% 2.01% 2.71%
As % of the Job Titles category 3.07% 2.05% 2.83%
Number of salaries quoted 61 27 47
Median salary £29,500 £27,500 £25,000
Median salary % change year-on-year
+7.27% +10.00%
90% offered a salary of more than £21,000 £19,000 £19,000
10% offered a salary of more than £37,500 £50,000 £41,000
UK excluding London median salary £27,500 £27,000 £27,500
% change year-on-year
+1.85% -1.81%
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2283 1758 1769
As % of all permanent IT jobs located in Birmingham 95.48% 98.21% 95.83%
Number of salaries quoted 1706 1427 1561
Median salary £40,250 £41,500 £42,500
Median salary % change year-on-year
-3.01% -2.35%
90% offered a salary of more than £25,000 £25,000 £26,500
10% offered a salary of more than £62,500 £65,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 27 May 2016.

Support Analyst Salary Histogram in Birmingham

Support Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 27 May 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Support Analyst in the job title.

1 55 (44.00%) Microsoft
2 51 (40.80%) Windows
3 34 (27.20%) SQL
4 31 (24.80%) MS Office
4 31 (24.80%) ITIL
5 27 (21.60%) Active Directory
6 26 (20.80%) MS Excel
7 24 (19.20%) SQL Server
8 22 (17.60%) Finance
9 18 (14.40%) VMware
10 17 (13.60%) Windows Server
11 16 (12.80%) IIS
11 16 (12.80%) Incident Management
12 15 (12.00%) Cisco
13 14 (11.20%) Citrix
13 14 (11.20%) SLA
14 13 (10.40%) Law
14 13 (10.40%) Legal
14 13 (10.40%) VMware Infrastructure
15 12 (9.60%) Service Management
15 12 (9.60%) Oracle
15 12 (9.60%) CRM
16 11 (8.80%) MS Exchange
16 11 (8.80%) VoIP
16 11 (8.80%) WAN
17 10 (8.00%) Document Management
17 10 (8.00%) SQL Server Integration Services
17 10 (8.00%) Windows 7
17 10 (8.00%) LAN
18 9 (7.20%) Linux

Support Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (12.80%) IIS
2 11 (8.80%) MS Exchange
3 8 (6.40%) Exchange Server 2013
3 8 (6.40%) Oracle UPK
3 8 (6.40%) Oracle Workflow
4 6 (4.80%) SharePoint
5 5 (4.00%) Exchange Server 2010
6 4 (3.20%) CMS
6 4 (3.20%) SharePoint 2010
6 4 (3.20%) SharePoint 2013
6 4 (3.20%) Skype for Business
6 4 (3.20%) Tomcat
6 4 (3.20%) WordPress
7 3 (2.40%) Adobe Experience Manager
7 3 (2.40%) Exchange Server 2003
8 2 (1.60%) Apache
9 1 (0.80%) Moodle
Applications
1 31 (24.80%) MS Office
2 26 (20.80%) MS Excel
Business Applications
1 8 (6.40%) Dynamics CRM
1 8 (6.40%) Oracle Assets
1 8 (6.40%) Oracle EBS
1 8 (6.40%) Oracle EBS R12
1 8 (6.40%) Oracle Financials
1 8 (6.40%) Oracle Payables
1 8 (6.40%) Oracle Receivables
2 2 (1.60%) Remedy ITSM
2 2 (1.60%) SAP HR
2 2 (1.60%) SAP Payroll
3 1 (0.80%) Dynamics GP
Cloud Services
1 5 (4.00%) Microsoft Azure
2 3 (2.40%) IaaS
2 3 (2.40%) PaaS
2 3 (2.40%) SaaS
3 1 (0.80%) Google Apps
Communications & Networking
1 11 (8.80%) VoIP
1 11 (8.80%) WAN
2 10 (8.00%) LAN
3 6 (4.80%) Firewall
4 5 (4.00%) MPLS
4 5 (4.00%) TCP/IP
5 4 (3.20%) VPN
6 3 (2.40%) BGP
6 3 (2.40%) EIGRP
6 3 (2.40%) OSPF
6 3 (2.40%) SAN
6 3 (2.40%) Unified Communications
6 3 (2.40%) Wireless
7 2 (1.60%) Cisco ASA
7 2 (1.60%) Cisco Nexus
7 2 (1.60%) IP Telephony
7 2 (1.60%) Network Security
7 2 (1.60%) PBX
7 2 (1.60%) SSL
7 2 (1.60%) VPLS
Database & Business Intelligence
1 24 (19.20%) SQL Server
2 10 (8.00%) SQL Server Integration Services
3 8 (6.40%) Oracle BI Publisher
3 8 (6.40%) Oracle Reports
3 8 (6.40%) SQLPlus
4 6 (4.80%) SQL Server 2008
5 3 (2.40%) Data Warehouse
5 3 (2.40%) MySQL
6 2 (1.60%) SQL Server 2012
7 1 (0.80%) Relational Database
Development Applications
1 8 (6.40%) Toad
2 3 (2.40%) Team Foundation Server
General
1 22 (17.60%) Finance
2 13 (10.40%) Law
2 13 (10.40%) Legal
3 7 (5.60%) German Language
4 5 (4.00%) French Language
4 5 (4.00%) Telecoms
5 4 (3.20%) Banking
6 3 (2.40%) Front Office
7 1 (0.80%) Automotive
7 1 (0.80%) Financial Institution
7 1 (0.80%) Retail
Libraries, Frameworks & Software Standards
1 8 (6.40%) XML
2 6 (4.80%) HTML
3 3 (2.40%) .NET
3 3 (2.40%) XMPP
4 1 (0.80%) ODBC
Miscellaneous
1 9 (7.20%) Analytical Skills
1 9 (7.20%) Management Information System
2 4 (3.20%) Blackberry
2 4 (3.20%) Clustering
3 3 (2.40%) Equities
3 3 (2.40%) Fintech
3 3 (2.40%) Foreign Exchange (FX)
3 3 (2.40%) iSeries
4 2 (1.60%) Data Centre
4 2 (1.60%) Fat Client
4 2 (1.60%) Thin Client
5 1 (0.80%) Computer Science
5 1 (0.80%) Data Structures
5 1 (0.80%) Driving Licence
5 1 (0.80%) iPad
5 1 (0.80%) Mobile App
5 1 (0.80%) Mobile Computing
5 1 (0.80%) Replication
5 1 (0.80%) Statistics
Operating Systems
1 51 (40.80%) Windows
2 17 (13.60%) Windows Server
3 10 (8.00%) Windows 7
4 9 (7.20%) Linux
4 9 (7.20%) Unix
5 8 (6.40%) Windows 8
6 6 (4.80%) Windows XP
7 4 (3.20%) Windows Server 2008
8 3 (2.40%) Windows Server 2003
9 2 (1.60%) Windows Server 2012
10 1 (0.80%) Android
10 1 (0.80%) Apple iOS
10 1 (0.80%) Windows Mobile
Processes & Methodologies
1 31 (24.80%) ITIL
2 16 (12.80%) Incident Management
3 12 (9.60%) CRM
3 12 (9.60%) Service Management
4 10 (8.00%) Document Management
5 9 (7.20%) GAP Analysis
5 9 (7.20%) Root Cause Analysis
6 8 (6.40%) Business Intelligence
6 8 (6.40%) Data Transformation
6 8 (6.40%) Translating Business Requirements
6 8 (6.40%) Workflow
7 7 (5.60%) Data Governance
8 5 (4.00%) Problem Management
8 5 (4.00%) Time Management
9 4 (3.20%) Stakeholder Management
9 4 (3.20%) Trend Analysis
9 4 (3.20%) Web Development
10 3 (2.40%) Capacity Management
10 3 (2.40%) Mentoring
10 3 (2.40%) Service Delivery
Programming Languages
1 34 (27.20%) SQL
2 8 (6.40%) Java
2 8 (6.40%) JavaScript
2 8 (6.40%) PL/SQL
3 5 (4.00%) PowerShell
4 3 (2.40%) Shell Script
5 2 (1.60%) Bash Shell
Qualifications
1 8 (6.40%) Degree
2 6 (4.80%) Cisco Certification
3 5 (4.00%) DBS Check
4 4 (3.20%) CCNP
5 3 (2.40%) CCNA
5 3 (2.40%) ITIL Certification
6 2 (1.60%) CISSP
6 2 (1.60%) PRINCE2 Certification
7 1 (0.80%) CCDE
7 1 (0.80%) CCIE
7 1 (0.80%) JNCIA
7 1 (0.80%) MCITP
7 1 (0.80%) MCSA
7 1 (0.80%) MCSE
7 1 (0.80%) Microsoft Certification
Quality Assurance & Compliance
1 14 (11.20%) SLA
2 4 (3.20%) QA
3 1 (0.80%) ISO/IEC 27001
System Software
1 27 (21.60%) Active Directory
2 13 (10.40%) VMware Infrastructure
3 7 (5.60%) Hyper-V
4 5 (4.00%) Microsoft Virtual Server
Systems Management
1 5 (4.00%) Cisco CUCM
2 3 (2.40%) SCCM
3 1 (0.80%) SCOM
Vendors
1 55 (44.00%) Microsoft
2 18 (14.40%) VMware
3 15 (12.00%) Cisco
4 14 (11.20%) Citrix
5 12 (9.60%) Oracle
6 9 (7.20%) iManage
7 5 (4.00%) Avaya
8 4 (3.20%) Adobe
9 3 (2.40%) Apple
9 3 (2.40%) IBM
9 3 (2.40%) LANDesk
9 3 (2.40%) Palo Alto
9 3 (2.40%) SAP
9 3 (2.40%) Sybase
10 2 (1.60%) F5
10 2 (1.60%) Juniper
10 2 (1.60%) Remedy
10 2 (1.60%) Riverbed
10 2 (1.60%) Salesforce.com
11 1 (0.80%) NEC
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £29432.55 - £31991.40 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Spring Technology
Salary: £22000.00 - £30000.00 per annum
Posted: 11 hours ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £20000 - £25000 per annum + Benefits + Great Company
Posted: Yesterday
Birmingham
Applause IT Ltd
Salary: £35000 - £42000 per annum + Benefits
Posted: 10 days ago
Birmingham, West Midlands (County)
Squire Patton Boggs
Salary: From £23,000 to £26,000 per annum dependent on experience
Posted: 11 days ago
Birmingham, United Kingdom
Money Advice Trust
Salary: £ 23,220 per annum + pension
Posted: 10 days ago