The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 77 73 71
Rank change year-on-year
-4 -2
Permanent jobs requiring a Support Analyst 54 47 60
As % of all permanent IT jobs located in Birmingham 2.68% 2.33% 2.95%
As % of the Job Titles category 2.87% 2.48% 3.14%
Number of salaries quoted 41 34 53
Average salary £37,000 £27,500 £33,000
Average salary % change year-on-year
+34.54% -16.66%
90% offered a salary of more than £22,500 £21,100 £22,500
10% offered a salary of more than £50,000 £40,000 £39,750
UK excluding London average salary £28,000 £27,500 £27,511
% change year-on-year
+1.81% -0.04%
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1884 1898 1912
As % of all permanent IT jobs located in Birmingham 93.36% 94.29% 93.91%
Number of salaries quoted 1583 1640 1689
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £25,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 4 August 2015.

Support Analyst Salary Histogram in Birmingham

Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 4 August 2015, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 39 (48.15%) Windows
2 38 (46.91%) SQL
3 33 (40.74%) ITIL
4 27 (33.33%) Microsoft
4 27 (33.33%) Active Directory
5 26 (32.10%) UNIX
6 17 (20.99%) Finance
7 16 (19.75%) SQL Server
7 16 (19.75%) MS Excel
7 16 (19.75%) MS Exchange
8 14 (17.28%) SLA
9 13 (16.05%) Oracle
10 11 (13.58%) Linux
10 11 (13.58%) Windows Server 2008
10 11 (13.58%) Relational Database
11 10 (12.35%) Hyper-V
11 10 (12.35%) SCCM
11 10 (12.35%) MS Office
11 10 (12.35%) VMware
12 9 (11.11%) AIX
12 9 (11.11%) Java
12 9 (11.11%) SharePoint
13 8 (9.88%) MySQL
13 8 (9.88%) ITIL Certification
13 8 (9.88%) SCOM
14 7 (8.64%) Problem Management
14 7 (8.64%) Lync
14 7 (8.64%) Capacity Management
14 7 (8.64%) Windows XP
15 6 (7.41%) Cisco

Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 4 August 2015, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (19.75%) MS Exchange
2 9 (11.11%) SharePoint
3 7 (8.64%) Lync
4 4 (4.94%) Exchange Server 2010
4 4 (4.94%) IIS
5 2 (2.47%) JBoss
5 2 (2.47%) WebSphere
5 2 (2.47%) Exchange Server 2007
6 1 (1.23%) Apache
6 1 (1.23%) Tomcat
6 1 (1.23%) WebLogic
6 1 (1.23%) Exchange Server 2003
Applications
1 16 (19.75%) MS Excel
2 10 (12.35%) MS Office
Business Applications
1 4 (4.94%) Oracle Financials
1 4 (4.94%) Oracle EBS R12
2 3 (3.70%) Magento
3 2 (2.47%) Sage 200
4 1 (1.23%) SAP R/3
4 1 (1.23%) SAP MM
4 1 (1.23%) Dynamics AX
Cloud Services
1 2 (2.47%) Microsoft Azure
1 2 (2.47%) SaaS
1 2 (2.47%) PaaS
1 2 (2.47%) IaaS
2 1 (1.23%) Office 365
Communications & Networking
1 6 (7.41%) Firewall
2 5 (6.17%) TCP/IP
2 5 (6.17%) DNS
2 5 (6.17%) SAN
2 5 (6.17%) Network Security
3 4 (4.94%) DHCP
4 3 (3.70%) NAS
4 3 (3.70%) Cisco Nexus
4 3 (3.70%) Spanning Tree
4 3 (3.70%) OSPF
4 3 (3.70%) BGP
4 3 (3.70%) Cisco IOS
5 2 (2.47%) VLAN
5 2 (2.47%) VPN
6 1 (1.23%) IPv4
6 1 (1.23%) HTTP
6 1 (1.23%) LAN
6 1 (1.23%) WAN
6 1 (1.23%) Internet
Database & Business Intelligence
1 16 (19.75%) SQL Server
2 11 (13.58%) Relational Database
3 8 (9.88%) MySQL
4 5 (6.17%) RDBMS
5 4 (4.94%) DB2
6 3 (3.70%) SQL Server Reporting Services
7 2 (2.47%) SQL Server Integration Services
8 1 (1.23%) SQL Server Analysis Services
8 1 (1.23%) SQL Server 2008
8 1 (1.23%) SQL Server 2012
8 1 (1.23%) Crystal Reports
8 1 (1.23%) Informix
8 1 (1.23%) SQL Server 2005
Development Applications
1 2 (2.47%) ProC
2 1 (1.23%) Team Foundation Server
General
1 17 (20.99%) Finance
2 6 (7.41%) Front Office
3 3 (3.70%) Marketing
4 2 (2.47%) Manufacturing
4 2 (2.47%) Banking
4 2 (2.47%) Back Office
5 1 (1.23%) Legal
5 1 (1.23%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.23%) .NET
1 1 (1.23%) XML
1 1 (1.23%) Middleware
Miscellaneous
1 6 (7.41%) Derivative
1 6 (7.41%) Equity Derivative
1 6 (7.41%) iSeries
2 4 (4.94%) Analytical Skills
3 3 (3.70%) Blackberry
4 2 (2.47%) Mainframe
4 2 (2.47%) HP Storage
5 1 (1.23%) EPoS
5 1 (1.23%) Clustering
5 1 (1.23%) iPad
5 1 (1.23%) Computer Science
5 1 (1.23%) Market Risk
5 1 (1.23%) iPhone
Operating Systems
1 39 (48.15%) Windows
2 26 (32.10%) UNIX
3 11 (13.58%) Windows Server 2008
3 11 (13.58%) Linux
4 9 (11.11%) AIX
5 7 (8.64%) Windows XP
6 5 (6.17%) Windows 7
7 4 (4.94%) Windows Server 2003
7 4 (4.94%) Windows Server 2012
8 2 (2.47%) Windows 8
9 1 (1.23%) Windows Phone
9 1 (1.23%) Android
9 1 (1.23%) Apple iOS
Processes & Methodologies
1 33 (40.74%) ITIL
2 7 (8.64%) Problem Management
2 7 (8.64%) Capacity Management
3 6 (7.41%) Release Management
3 6 (7.41%) Change Management
4 5 (6.17%) ERP
5 4 (4.94%) Business Intelligence
5 4 (4.94%) CRM
6 3 (3.70%) E-Commerce
6 3 (3.70%) Service Management
6 3 (3.70%) Incident Management
6 3 (3.70%) Data Protection
6 3 (3.70%) Server Building
7 2 (2.47%) SDLC
7 2 (2.47%) Time Management
7 2 (2.47%) Mentoring
7 2 (2.47%) Network Management
7 2 (2.47%) Mobile Device Management
7 2 (2.47%) Document Management
7 2 (2.47%) Migration
Programming Languages
1 38 (46.91%) SQL
2 9 (11.11%) Java
3 4 (4.94%) PL/SQL
3 4 (4.94%) PowerShell
4 3 (3.70%) PHP
4 3 (3.70%) C++
5 2 (2.47%) Perl
5 2 (2.47%) C
5 2 (2.47%) Bash Shell
5 2 (2.47%) Shell Script
5 2 (2.47%) Python
6 1 (1.23%) MUMPS
6 1 (1.23%) VBScript
6 1 (1.23%) VB
6 1 (1.23%) Korn
6 1 (1.23%) C#
6 1 (1.23%) JavaScript
Qualifications
1 8 (9.88%) ITIL Certification
2 4 (4.94%) Cisco Certification
2 4 (4.94%) CCNP
2 4 (4.94%) Degree
3 3 (3.70%) CCIE
4 2 (2.47%) NCDA
4 2 (2.47%) NCIE
4 2 (2.47%) MCSA
4 2 (2.47%) Microsoft Certification
5 1 (1.23%) VMware Certified Professional (VCP)
5 1 (1.23%) MCITP
5 1 (1.23%) MCSE
5 1 (1.23%) CCNA
5 1 (1.23%) VCP4
Quality Assurance & Compliance
1 14 (17.28%) SLA
2 2 (2.47%) QA
System Software
1 27 (33.33%) Active Directory
2 10 (12.35%) Hyper-V
3 5 (6.17%) VMware Infrastructure
4 3 (3.70%) vSphere
5 2 (2.47%) VMware ESX
6 1 (1.23%) Forefront TMG
Systems Management
1 10 (12.35%) SCCM
2 8 (9.88%) SCOM
3 4 (4.94%) Nagios
4 3 (3.70%) Netcool
4 3 (3.70%) ITRS Geneos
5 2 (2.47%) Backup Exec
6 1 (1.23%) WSUS
6 1 (1.23%) Control-M
6 1 (1.23%) MOM
Vendors
1 27 (33.33%) Microsoft
2 13 (16.05%) Oracle
3 10 (12.35%) VMware
4 6 (7.41%) CheckPoint
4 6 (7.41%) Cisco
5 5 (6.17%) NetApp
6 4 (4.94%) Apple
7 3 (3.70%) Juniper
7 3 (3.70%) HP
7 3 (3.70%) EMC
8 2 (2.47%) Citrix
8 2 (2.47%) IBM
8 2 (2.47%) SAP
8 2 (2.47%) Sage
8 2 (2.47%) NEC
8 2 (2.47%) Nimble Storage
9 1 (1.23%) Symantec
9 1 (1.23%) SonicWALL
9 1 (1.23%) Infor
9 1 (1.23%) Sitecore
Birmingham
Ortolan Group
Posted: 11 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £28551.60 per annum + 40d Hol+final sal pen+Health
Posted: 15 days ago