The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 71 53 70
Rank change year-on-year
-18 +17
Permanent jobs requiring a Support Analyst 49 59 44
As % of all permanent IT jobs located in Birmingham 2.71% 3.89% 2.62%
As % of the Job Titles category 2.83% 4.14% 2.76%
Number of salaries quoted 46 50 42
Average salary £32,500 £27,500 £32,500
Average salary % change year-on-year
+18.18% -15.38%
90% offered a salary of more than £22,500 £21,000 £22,650
10% offered a salary of more than £40,350 £42,500 £47,500
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1734 1425 1592
As % of all permanent IT jobs located in Birmingham 95.85% 94.06% 94.76%
Number of salaries quoted 1573 1242 1360
Average salary £40,000 £41,000 £40,000
Average salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 30 January 2015.

Support Analyst Salary Histogram in Birmingham

Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 30 January 2015, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 85 (52.15%) Windows
2 83 (50.92%) SQL
3 59 (36.20%) UNIX
4 45 (27.61%) Microsoft
5 38 (23.31%) Finance
6 31 (19.02%) ITIL
7 29 (17.79%) SQL Server
8 25 (15.34%) MS Office
9 21 (12.88%) Active Directory
10 20 (12.27%) Oracle
10 20 (12.27%) Windows Server 2008
10 20 (12.27%) Analytical Skills
11 18 (11.04%) VMware
12 17 (10.43%) PL/SQL
12 17 (10.43%) MS Excel
13 16 (9.82%) ITIL Certification
13 16 (9.82%) Degree
14 15 (9.20%) Windows XP
14 15 (9.20%) Financial Institution
15 14 (8.59%) Windows Server 2003
15 14 (8.59%) .NET
15 14 (8.59%) Sybase
15 14 (8.59%) Business Objects
15 14 (8.59%) Windows 7
16 13 (7.98%) MS Exchange
16 13 (7.98%) SLA
16 13 (7.98%) Disaster Recovery
17 12 (7.36%) IIS
17 12 (7.36%) Linux
17 12 (7.36%) VMware Infrastructure

Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 30 January 2015, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (7.98%) MS Exchange
2 12 (7.36%) IIS
3 6 (3.68%) Exchange Server 2013
3 6 (3.68%) Exchange Server 2003
4 5 (3.07%) Tomcat
5 4 (2.45%) SharePoint
6 3 (1.84%) Apache
7 2 (1.23%) Lync
7 2 (1.23%) Exchange Server 2010
7 2 (1.23%) JBoss
7 2 (1.23%) WebSphere
8 1 (0.61%) CMS
8 1 (0.61%) Exchange Server 2007
8 1 (0.61%) IBM Notes
8 1 (0.61%) Blackberry Enterprise Server
Applications
1 25 (15.34%) MS Office
2 17 (10.43%) MS Excel
3 1 (0.61%) S-PLUS
Business Applications
1 8 (4.91%) Oracle EBS R12
1 8 (4.91%) Oracle EBS
2 1 (0.61%) Dynamics AX
Cloud Services
1 1 (0.61%) Office 365
Communications & Networking
1 11 (6.75%) DNS
1 11 (6.75%) Firewall
2 8 (4.91%) Internet
3 6 (3.68%) VLAN
4 5 (3.07%) VoIP
4 5 (3.07%) DHCP
4 5 (3.07%) Wi-Fi
5 2 (1.23%) EIGRP
5 2 (1.23%) OSPF
5 2 (1.23%) VPN
5 2 (1.23%) Cisco ASA
5 2 (1.23%) Network Security
5 2 (1.23%) Intrusion Detection
6 1 (0.61%) IP Telephony
6 1 (0.61%) Cisco IOS
6 1 (0.61%) TCP/IP
6 1 (0.61%) WAN
6 1 (0.61%) LAN
6 1 (0.61%) SSL
6 1 (0.61%) SAN
Database & Business Intelligence
1 29 (17.79%) SQL Server
2 5 (3.07%) Oracle Discoverer
3 3 (1.84%) BusinessObjects
3 3 (1.84%) Crystal Reports
4 2 (1.23%) Relational Database
4 2 (1.23%) Informix
4 2 (1.23%) RDBMS
4 2 (1.23%) KDB
4 2 (1.23%) SQL Server Analysis Services
5 1 (0.61%) BusinessObjects XI
5 1 (0.61%) SQL Server 2008
5 1 (0.61%) MySQL
5 1 (0.61%) Oracle Database
5 1 (0.61%) SQL Server 2012
Development Applications
1 10 (6.13%) Visual Studio
2 2 (1.23%) Hudson
2 2 (1.23%) ProC
3 1 (0.61%) Team Foundation Server
General
1 38 (23.31%) Finance
2 15 (9.20%) Financial Institution
3 9 (5.52%) Retail
4 6 (3.68%) Telecoms
4 6 (3.68%) Manufacturing
5 5 (3.07%) Law
6 3 (1.84%) Legal
6 3 (1.84%) Advertising
7 2 (1.23%) Front Office
7 2 (1.23%) Billing
7 2 (1.23%) Banking
8 1 (0.61%) Marketing
Libraries, Frameworks & Software Standards
1 14 (8.59%) .NET
2 3 (1.84%) SAP XI
2 3 (1.84%) EDI
3 2 (1.23%) Middleware
3 2 (1.23%) ASP.NET
3 2 (1.23%) JMS
Miscellaneous
1 20 (12.27%) Analytical Skills
2 9 (5.52%) Computer Science
2 9 (5.52%) Equities
3 8 (4.91%) Wiki
4 4 (2.45%) Blackberry
4 4 (2.45%) LIMS
5 3 (1.84%) Handset
6 2 (1.23%) Mobile App
6 2 (1.23%) Mainframe
6 2 (1.23%) Smart Meter
6 2 (1.23%) Mathematics
7 1 (0.61%) Clustering
7 1 (0.61%) IVR
7 1 (0.61%) Market Risk
7 1 (0.61%) iPhone
7 1 (0.61%) Open Source
7 1 (0.61%) Foreign Exchange (FX)
7 1 (0.61%) Management Information System
Operating Systems
1 85 (52.15%) Windows
2 59 (36.20%) UNIX
3 20 (12.27%) Windows Server 2008
4 15 (9.20%) Windows XP
5 14 (8.59%) Windows Server 2003
5 14 (8.59%) Windows 7
6 12 (7.36%) Linux
7 6 (3.68%) Windows Server 2012
8 3 (1.84%) Mac OS
9 2 (1.23%) Windows 8
9 2 (1.23%) Solaris
9 2 (1.23%) CentOS
9 2 (1.23%) Android
10 1 (0.61%) Debian
10 1 (0.61%) Windows Mobile
10 1 (0.61%) Ubuntu
10 1 (0.61%) Red Hat Enterprise Linux
10 1 (0.61%) SUSE Linux Enterprise Server
Processes & Methodologies
1 31 (19.02%) ITIL
2 13 (7.98%) Disaster Recovery
3 9 (5.52%) Time Management
4 8 (4.91%) CRM
4 8 (4.91%) Service Delivery
5 7 (4.29%) Continuous Improvement
6 6 (3.68%) Asset Management
7 5 (3.07%) Data Analysis
7 5 (3.07%) Release Management
7 5 (3.07%) ERP
8 4 (2.45%) Business Analysis
8 4 (2.45%) Stakeholder Management
8 4 (2.45%) Logistics
9 3 (1.84%) SAP Implementation
9 3 (1.84%) Mentoring
9 3 (1.84%) Web Application Development
10 2 (1.23%) Performance Monitoring
10 2 (1.23%) Line Management
10 2 (1.23%) SIEM
10 2 (1.23%) Root Cause Analysis
Programming Languages
1 83 (50.92%) SQL
2 17 (10.43%) PL/SQL
3 9 (5.52%) C
4 8 (4.91%) Perl
4 8 (4.91%) Python
4 8 (4.91%) Bash Shell
5 5 (3.07%) Java
6 4 (2.45%) Shell Script
7 3 (1.84%) RPG
7 3 (1.84%) ABAP
7 3 (1.84%) RPG IV
8 2 (1.23%) T-SQL
8 2 (1.23%) C#
8 2 (1.23%) PowerShell
9 1 (0.61%) C++
9 1 (0.61%) VB.NET
Qualifications
1 16 (9.82%) ITIL Certification
1 16 (9.82%) Degree
2 6 (3.68%) Microsoft Certification
3 5 (3.07%) Security Cleared
3 5 (3.07%) MCSE
3 5 (3.07%) MCSA
4 4 (2.45%) VCP4
4 4 (2.45%) SC Cleared
4 4 (2.45%) MCITP
4 4 (2.45%) VMware Certified Professional (VCP)
5 2 (1.23%) ITIL Foundation Certificate
6 1 (0.61%) MOS
6 1 (0.61%) ISEB
Quality Assurance & Compliance
1 13 (7.98%) SLA
2 2 (1.23%) QA
System Software
1 21 (12.88%) Active Directory
2 12 (7.36%) VMware Infrastructure
3 6 (3.68%) Hyper-V
4 5 (3.07%) Terminal Services
5 4 (2.45%) vSphere
5 4 (2.45%) VMware ESX
6 1 (0.61%) VMware ESXi
Systems Management
1 10 (6.13%) Nagios
2 5 (3.07%) WSUS
2 5 (3.07%) Netcool
2 5 (3.07%) ITRS Geneos
3 4 (2.45%) MOM
3 4 (2.45%) SCOM
3 4 (2.45%) Backup Exec
4 2 (1.23%) SCCM
5 1 (0.61%) NetBackup
5 1 (0.61%) Control-M
Vendors
1 45 (27.61%) Microsoft
2 20 (12.27%) Oracle
3 18 (11.04%) VMware
4 14 (8.59%) Sybase
4 14 (8.59%) Business Objects
5 9 (5.52%) Cisco
6 5 (3.07%) WatchGuard
6 5 (3.07%) SAP
7 4 (2.45%) CommVault
7 4 (2.45%) Symantec
7 4 (2.45%) Mitel
8 3 (1.84%) IBM
8 3 (1.84%) Citrix
8 3 (1.84%) Juniper
9 2 (1.23%) Remedy
9 2 (1.23%) CheckPoint
9 2 (1.23%) Red Hat
9 2 (1.23%) Avaya
9 2 (1.23%) HP
9 2 (1.23%) Sun
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £25,000 to £30,000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Joseph Chamberlain Sixth Form
Salary: From £17,610 to £18,551 per annum
Posted: 11 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £28000 - £32000 per annum + Benefits & 25 Days Holiday
Posted: 23 days ago
Birmingham, West Midlands (B7)
Guru Careers
Salary: £27 - 32k
Posted: 25 days ago
Birmingham
Barclay Anderson
Salary: £0 - £35,000 per year
Posted: 26 days ago