The statistics below represent IT jobs advertised across the Birmingham region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Support Analyst
Rank 70 87 73
Rank change year-on-year
+17 -14
Permanent jobs requiring a Support Analyst 74 48 49
As % of all permanent IT jobs located in Birmingham 3.14% 2.34% 2.60%
As % of the Job Titles category 3.26% 2.40% 2.73%
Number of salaries quoted 54 37 45
Median salary £27,250 £35,000 £25,000
Median salary % change year-on-year
-22.14% +40.00%
90% offered a salary of more than £20,620 £22,500 £19,400
10% offered a salary of more than £46,750 £50,000 £41,500
UK excluding London median salary £27,500 £27,500 £27,500
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2272 1997 1796
As % of all permanent IT jobs located in Birmingham 96.27% 97.56% 95.18%
Number of salaries quoted 1694 1640 1583
Median salary £40,000 £42,500 £42,000
Median salary % change year-on-year
-5.88% +1.19%
90% offered a salary of more than £25,000 £26,500 £25,500
10% offered a salary of more than £62,500 £65,000 £67,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 29 June 2016.

Support Analyst Salary Histogram in Birmingham

Support Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 June 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Support Analyst in the job title.

1 63 (45.65%) Microsoft
2 47 (34.06%) Windows
3 43 (31.16%) ITIL
4 32 (23.19%) SQL
5 31 (22.46%) MS Office
6 30 (21.74%) MS Excel
7 28 (20.29%) Cisco
7 28 (20.29%) Active Directory
8 25 (18.12%) Finance
9 22 (15.94%) SQL Server
10 21 (15.22%) WAN
11 19 (13.77%) VMware
12 17 (12.32%) VoIP
12 17 (12.32%) Incident Management
13 16 (11.59%) VMware Infrastructure
13 16 (11.59%) LAN
13 16 (11.59%) SLA
13 16 (11.59%) Cisco Certification
13 16 (11.59%) Service Management
14 15 (10.87%) Firewall
14 15 (10.87%) Citrix
14 15 (10.87%) CRM
15 14 (10.14%) MS Exchange
15 14 (10.14%) Windows 7
16 13 (9.42%) CCNP
16 13 (9.42%) Wireless
16 13 (9.42%) Windows Server
17 12 (8.70%) Palo Alto
17 12 (8.70%) OSPF
17 12 (8.70%) EIGRP

Support Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (10.14%) MS Exchange
2 11 (7.97%) Exchange Server 2013
2 11 (7.97%) IIS
3 8 (5.80%) Exchange Server 2010
4 7 (5.07%) Oracle UPK
4 7 (5.07%) Oracle Workflow
4 7 (5.07%) SharePoint
5 4 (2.90%) CMS
5 4 (2.90%) SharePoint 2010
5 4 (2.90%) SharePoint 2013
5 4 (2.90%) Skype for Business
5 4 (2.90%) Tomcat
5 4 (2.90%) WordPress
6 3 (2.17%) Adobe Experience Manager
6 3 (2.17%) Exchange Server 2003
7 2 (1.45%) Apache
8 1 (0.72%) Moodle
Applications
1 31 (22.46%) MS Office
2 30 (21.74%) MS Excel
3 1 (0.72%) MS PowerPoint
3 1 (0.72%) MS Visio
Business Applications
1 9 (6.52%) Dynamics CRM
2 7 (5.07%) Oracle Assets
2 7 (5.07%) Oracle EBS
2 7 (5.07%) Oracle EBS R12
2 7 (5.07%) Oracle Financials
2 7 (5.07%) Oracle Payables
2 7 (5.07%) Oracle Receivables
3 5 (3.62%) SAP HCM
4 2 (1.45%) Remedy ITSM
4 2 (1.45%) SAP HR
4 2 (1.45%) SAP Payroll
5 1 (0.72%) Dynamics AX
5 1 (0.72%) Dynamics GP
5 1 (0.72%) Pivotal CRM
Cloud Services
1 5 (3.62%) SuccessFactors
2 4 (2.90%) Microsoft Azure
3 2 (1.45%) IaaS
3 2 (1.45%) PaaS
3 2 (1.45%) SaaS
4 1 (0.72%) Google Apps
Communications & Networking
1 21 (15.22%) WAN
2 17 (12.32%) VoIP
3 16 (11.59%) LAN
4 15 (10.87%) Firewall
5 13 (9.42%) Wireless
6 12 (8.70%) EIGRP
6 12 (8.70%) OSPF
7 11 (7.97%) MPLS
7 11 (7.97%) VPN
8 9 (6.52%) BGP
8 9 (6.52%) Cisco ASA
9 8 (5.80%) Cisco Wireless
9 8 (5.80%) SSL
9 8 (5.80%) VPLS
10 7 (5.07%) Cisco Nexus
11 6 (4.35%) IP Telephony
12 4 (2.90%) TCP/IP
13 3 (2.17%) PBX
13 3 (2.17%) Unified Communications
14 2 (1.45%) SAN
Database & Business Intelligence
1 22 (15.94%) SQL Server
2 10 (7.25%) SQL Server Integration Services
3 9 (6.52%) SQL Server 2008
4 7 (5.07%) Oracle BI Publisher
4 7 (5.07%) Oracle Reports
4 7 (5.07%) SQLPlus
5 2 (1.45%) Data Warehouse
5 2 (1.45%) SQL Server 2012
6 1 (0.72%) Crystal Reports
6 1 (0.72%) MySQL
6 1 (0.72%) Relational Database
Development Applications
1 7 (5.07%) Toad
2 1 (0.72%) Team Foundation Server
General
1 25 (18.12%) Finance
2 12 (8.70%) Law
2 12 (8.70%) Legal
3 10 (7.25%) German Language
4 6 (4.35%) French Language
4 6 (4.35%) Retail
5 5 (3.62%) Manufacturing
5 5 (3.62%) Publishing
5 5 (3.62%) Telecoms
6 3 (2.17%) Front Office
7 2 (1.45%) Banking
8 1 (0.72%) Automotive
8 1 (0.72%) Investment Banking
Libraries, Frameworks & Software Standards
1 7 (5.07%) XML
2 6 (4.35%) HTML
3 4 (2.90%) .NET
3 4 (2.90%) XMPP
4 1 (0.72%) WAP
Miscellaneous
1 11 (7.97%) Management Information System
2 8 (5.80%) Analytical Skills
3 7 (5.07%) Data Centre
4 4 (2.90%) Blackberry
5 3 (2.17%) Equities
5 3 (2.17%) Foreign Exchange (FX)
5 3 (2.17%) Virtual Team
6 2 (1.45%) Clustering
6 2 (1.45%) Computer Science
6 2 (1.45%) Fat Client
6 2 (1.45%) iSeries
6 2 (1.45%) Thin Client
7 1 (0.72%) Cryptography
7 1 (0.72%) Data Structures
7 1 (0.72%) Driving Licence
7 1 (0.72%) Fintech
7 1 (0.72%) Handset
7 1 (0.72%) Mobile Computing
7 1 (0.72%) Replication
7 1 (0.72%) VLE
Operating Systems
1 47 (34.06%) Windows
2 14 (10.14%) Windows 7
3 13 (9.42%) Windows Server
4 11 (7.97%) Windows 8
5 9 (6.52%) Unix
6 7 (5.07%) Linux
7 4 (2.90%) Windows XP
8 3 (2.17%) Windows Server 2012
9 2 (1.45%) Windows Server 2008
10 1 (0.72%) Android
10 1 (0.72%) Apple iOS
10 1 (0.72%) Windows Mobile
10 1 (0.72%) Windows Server 2003
Processes & Methodologies
1 43 (31.16%) ITIL
2 17 (12.32%) Incident Management
3 16 (11.59%) Service Management
4 15 (10.87%) CRM
5 11 (7.97%) Document Management
6 10 (7.25%) Time Management
7 8 (5.80%) Data Transformation
7 8 (5.80%) GAP Analysis
7 8 (5.80%) Root Cause Analysis
8 7 (5.07%) Business Intelligence
8 7 (5.07%) Continuous Improvement
8 7 (5.07%) Data Governance
8 7 (5.07%) Problem Management
8 7 (5.07%) Translating Business Requirements
8 7 (5.07%) Workflow
9 6 (4.35%) Change Management
10 5 (3.62%) Network Monitoring
11 4 (2.90%) Business Development
11 4 (2.90%) Trend Analysis
11 4 (2.90%) Web Development
Programming Languages
1 32 (23.19%) SQL
2 8 (5.80%) Java
2 8 (5.80%) JavaScript
3 7 (5.07%) PL/SQL
4 5 (3.62%) Shell Script
5 4 (2.90%) PowerShell
6 3 (2.17%) C#
7 2 (1.45%) Bash Shell
8 1 (0.72%) C
Qualifications
1 16 (11.59%) Cisco Certification
2 13 (9.42%) CCNP
3 9 (6.52%) CISSP
4 8 (5.80%) Degree
5 7 (5.07%) CCNA
6 4 (2.90%) ITIL Certification
7 3 (2.17%) DBS Check
8 2 (1.45%) MCSE
8 2 (1.45%) Microsoft Certification
8 2 (1.45%) PRINCE2 Certification
9 1 (0.72%) CCDE
9 1 (0.72%) CCIE
9 1 (0.72%) JNCIA
9 1 (0.72%) MCITP
9 1 (0.72%) MCSA
Quality Assurance & Compliance
1 16 (11.59%) SLA
2 3 (2.17%) QA
3 1 (0.72%) ISO/IEC 27001
System Software
1 28 (20.29%) Active Directory
2 16 (11.59%) VMware Infrastructure
3 6 (4.35%) Hyper-V
3 6 (4.35%) Virtual Servers
4 5 (3.62%) Microsoft Virtual Server
Systems Management
1 11 (7.97%) Cisco CUCM
2 4 (2.90%) SCCM
3 1 (0.72%) Cacti
3 1 (0.72%) Cisco UCCX
3 1 (0.72%) Norton AntiVirus
3 1 (0.72%) SCOM
Vendors
1 63 (45.65%) Microsoft
2 28 (20.29%) Cisco
3 19 (13.77%) VMware
4 15 (10.87%) Citrix
5 12 (8.70%) Palo Alto
6 11 (7.97%) Oracle
7 10 (7.25%) Riverbed
8 9 (6.52%) iManage
9 8 (5.80%) F5
9 8 (5.80%) SAP
9 8 (5.80%) SolarWinds
10 5 (3.62%) Adobe
10 5 (3.62%) Avaya
11 3 (2.17%) Apple
11 3 (2.17%) Juniper
11 3 (2.17%) LANDesk
11 3 (2.17%) Sybase
12 2 (1.45%) IBM
12 2 (1.45%) Remedy
12 2 (1.45%) Salesforce.com
Birmingham, West Midlands (County)
Big Red Recruitment
Salary: £25000 - £35000 per annum + PHI, training, flex bens, shares
Posted: 17 hours ago
Birmingham, West Midlands (County)
BARCLAY ANDERSON LIMITED
Salary: Unspecified Market Rate
Posted: 10 hours ago
Birmingham, West Midlands (County)
Go IT Recruitment Ltd
Salary: From £17,000 to £25,000 per annum + excellent benefits
Posted: 5 days ago
Birmingham
Edenhouse Solutions Ltd
Salary: Competitive with excellent benefits
Posted: 19 days ago