The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Support Analyst
Rank 100 62 61
Rank change year-on-year
-38 -1
Permanent jobs requiring a Support Analyst 24 55 54
As % of all permanent IT jobs located in Birmingham 1.31% 3.04% 3.12%
As % of the Job Titles category 1.36% 3.19% 3.32%
Number of salaries quoted 22 46 45
Average salary £22,500 £25,000 £32,500
Average salary % change year-on-year
-10.00% -23.07%
90% offered a salary of more than £19,000 £18,750 £21,400
10% offered a salary of more than £48,500 £37,500 £50,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1759 1726 1627
As % of all permanent IT jobs located in Birmingham 96.23% 95.41% 94.10%
Number of salaries quoted 1438 1504 1353
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 28 April 2015.

Support Analyst Salary Histogram in Birmingham

Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 April 2015, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 44 (57.89%) Windows
2 38 (50.00%) SQL
3 31 (40.79%) Microsoft
4 20 (26.32%) Active Directory
4 20 (26.32%) MS Office
5 19 (25.00%) ITIL
5 19 (25.00%) UNIX
6 16 (21.05%) MS Excel
7 14 (18.42%) MS Exchange
8 13 (17.11%) VMware
9 11 (14.47%) Windows XP
9 11 (14.47%) Oracle
10 10 (13.16%) SLA
10 10 (13.16%) Windows Server 2008
11 9 (11.84%) Time Management
11 9 (11.84%) Windows 7
11 9 (11.84%) Firewall
11 9 (11.84%) Linux
12 8 (10.53%) SQL Server
12 8 (10.53%) Visual Studio
12 8 (10.53%) Finance
12 8 (10.53%) Retail
13 7 (9.21%) VLAN
13 7 (9.21%) Oracle EBS R12
13 7 (9.21%) VMware Infrastructure
13 7 (9.21%) Analytical Skills
13 7 (9.21%) Oracle EBS
13 7 (9.21%) Nagios
14 6 (7.89%) CRM
14 6 (7.89%) Cisco

Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 28 April 2015, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (18.42%) MS Exchange
2 6 (7.89%) Exchange Server 2003
3 5 (6.58%) Exchange Server 2013
3 5 (6.58%) IIS
4 3 (3.95%) Exchange Server 2007
4 3 (3.95%) Exchange Server 2010
5 1 (1.32%) WebSphere
5 1 (1.32%) Tomcat
5 1 (1.32%) JBoss
5 1 (1.32%) IBM Notes
5 1 (1.32%) Blackberry Enterprise Server
Applications
1 20 (26.32%) MS Office
2 16 (21.05%) MS Excel
3 1 (1.32%) S-PLUS
Business Applications
1 7 (9.21%) Oracle EBS R12
1 7 (9.21%) Oracle EBS
2 3 (3.95%) Magento
Communications & Networking
1 9 (11.84%) Firewall
2 7 (9.21%) VLAN
3 6 (7.89%) DNS
4 5 (6.58%) TCP/IP
4 5 (6.58%) VoIP
4 5 (6.58%) Internet
4 5 (6.58%) Wi-Fi
5 3 (3.95%) NAS
5 3 (3.95%) SAN
6 2 (2.63%) Network Security
7 1 (1.32%) Cisco IOS
7 1 (1.32%) IP Telephony
7 1 (1.32%) SSL
7 1 (1.32%) WAN
7 1 (1.32%) DHCP
7 1 (1.32%) HTTP
7 1 (1.32%) VPN
7 1 (1.32%) LAN
Database & Business Intelligence
1 8 (10.53%) SQL Server
2 4 (5.26%) Oracle Discoverer
2 4 (5.26%) Relational Database
3 3 (3.95%) SQL Server Reporting Services
3 3 (3.95%) MySQL
4 2 (2.63%) RDBMS
4 2 (2.63%) SQL Server 2012
5 1 (1.32%) SQL Server 2008
5 1 (1.32%) SQL Server Analysis Services
5 1 (1.32%) SQL Server Integration Services
5 1 (1.32%) Informix
Development Applications
1 8 (10.53%) Visual Studio
2 1 (1.32%) Hudson
2 1 (1.32%) ProC
General
1 8 (10.53%) Finance
1 8 (10.53%) Retail
2 5 (6.58%) Telecoms
3 3 (3.95%) Marketing
3 3 (3.95%) Manufacturing
4 2 (2.63%) Front Office
4 2 (2.63%) Legal
5 1 (1.32%) Billing
5 1 (1.32%) Law
5 1 (1.32%) Back Office
Libraries, Frameworks & Software Standards
1 5 (6.58%) .NET
2 1 (1.32%) XML
Miscellaneous
1 7 (9.21%) Analytical Skills
2 6 (7.89%) iSeries
3 5 (6.58%) Blackberry
4 2 (2.63%) Handset
4 2 (2.63%) Derivative
4 2 (2.63%) Equity Derivative
5 1 (1.32%) Smart Meter
5 1 (1.32%) iPad
5 1 (1.32%) iPhone
5 1 (1.32%) Market Risk
5 1 (1.32%) Mobile App
5 1 (1.32%) EPoS
5 1 (1.32%) Mainframe
Operating Systems
1 44 (57.89%) Windows
2 19 (25.00%) UNIX
3 11 (14.47%) Windows XP
4 10 (13.16%) Windows Server 2008
5 9 (11.84%) Windows 7
5 9 (11.84%) Linux
6 5 (6.58%) Windows Server 2012
7 2 (2.63%) Windows Server 2003
7 2 (2.63%) Android
7 2 (2.63%) CentOS
8 1 (1.32%) Red Hat Enterprise Linux
8 1 (1.32%) Windows Mobile
8 1 (1.32%) Windows 8
8 1 (1.32%) Windows Phone
8 1 (1.32%) AIX
8 1 (1.32%) Solaris
Processes & Methodologies
1 19 (25.00%) ITIL
2 9 (11.84%) Time Management
3 6 (7.89%) CRM
4 5 (6.58%) Asset Management
4 5 (6.58%) Disaster Recovery
5 4 (5.26%) Service Delivery
6 3 (3.95%) Release Management
6 3 (3.95%) Data Analysis
6 3 (3.95%) Capacity Management
6 3 (3.95%) Business Intelligence
6 3 (3.95%) E-Commerce
6 3 (3.95%) ERP
6 3 (3.95%) Change Management
7 2 (2.63%) Continuous Improvement
7 2 (2.63%) Mobile Device Management
7 2 (2.63%) Performance Monitoring
7 2 (2.63%) Line Management
7 2 (2.63%) Problem Management
8 1 (1.32%) User Acceptance Testing
8 1 (1.32%) Manual Testing
Programming Languages
1 38 (50.00%) SQL
2 5 (6.58%) PL/SQL
3 4 (5.26%) Java
4 3 (3.95%) RPG IV
4 3 (3.95%) PHP
4 3 (3.95%) RPG
5 2 (2.63%) Shell Script
5 2 (2.63%) C
6 1 (1.32%) PowerShell
6 1 (1.32%) C++
6 1 (1.32%) JavaScript
6 1 (1.32%) VBScript
6 1 (1.32%) VB
Qualifications
1 2 (2.63%) MCSA
1 2 (2.63%) Microsoft Certification
1 2 (2.63%) ITIL Certification
1 2 (2.63%) SC Cleared
1 2 (2.63%) Security Cleared
2 1 (1.32%) Degree
2 1 (1.32%) MOS
2 1 (1.32%) NCDA
2 1 (1.32%) NCIE
2 1 (1.32%) ISEB
Quality Assurance & Compliance
1 10 (13.16%) SLA
2 1 (1.32%) QA
System Software
1 20 (26.32%) Active Directory
2 7 (9.21%) VMware Infrastructure
3 5 (6.58%) Hyper-V
3 5 (6.58%) Terminal Services
4 4 (5.26%) vSphere
5 1 (1.32%) VMware ESXi
5 1 (1.32%) VMware ESX
Systems Management
1 7 (9.21%) Nagios
2 2 (2.63%) Control-M
3 1 (1.32%) SCCM
3 1 (1.32%) WSUS
3 1 (1.32%) ITRS Geneos
3 1 (1.32%) Netcool
3 1 (1.32%) NetBackup
Vendors
1 31 (40.79%) Microsoft
2 13 (17.11%) VMware
3 11 (14.47%) Oracle
4 6 (7.89%) Cisco
5 5 (6.58%) WatchGuard
6 4 (5.26%) Business Objects
6 4 (5.26%) Apple
6 4 (5.26%) IBM
6 4 (5.26%) Citrix
7 3 (3.95%) HP
7 3 (3.95%) Sybase
8 2 (2.63%) Red Hat
8 2 (2.63%) Avaya
8 2 (2.63%) Juniper
8 2 (2.63%) NetApp
9 1 (1.32%) Sitecore
9 1 (1.32%) LANDesk
9 1 (1.32%) Mitel
9 1 (1.32%) Dell
9 1 (1.32%) EMC
Birmingham, West Midlands (County)
Capita Resourcing - IT Resourcing
Salary: £25000 - £28000 per annum + Benefits
Posted: 21 hours ago
Birmingham, West Midlands (County)
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus excellent additional benefits
Posted: 6 days ago
Birmingham, West Midlands (County)
Network ITR
Salary: 28k to 39.80k per year GBP
Posted: 6 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £30000 - £32000 per annum
Posted: 19 days ago