The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 57 67 67
Rank change year-on-year
+10 0
Permanent jobs requiring a Support Analyst 79 61 43
As % of all permanent IT jobs located in Birmingham 3.40% 2.84% 2.51%
As % of the Job Titles category 3.61% 3.03% 2.69%
Number of salaries quoted 56 56 42
Average salary £27,500 £32,250 £30,000
Average salary % change year-on-year
-14.72% +7.50%
90% offered a salary of more than £21,500 £20,000 £20,000
10% offered a salary of more than £38,500 £48,750 £42,500
UK excluding London average salary £27,250 £28,000 £28,500
% change year-on-year
-2.67% -1.75%
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2187 2013 1597
As % of all permanent IT jobs located in Birmingham 94.23% 93.67% 93.34%
Number of salaries quoted 1874 1818 1324
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £26,000 £25,000
10% offered a salary of more than £70,000 £65,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 19 September 2014.

Support Analyst Salary Histogram in Birmingham

Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 19 September 2014, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 75 (57.69%) Windows
2 66 (50.77%) SQL
3 47 (36.15%) UNIX
4 38 (29.23%) Finance
5 36 (27.69%) Microsoft
6 28 (21.54%) Active Directory
6 28 (21.54%) MS Office
7 25 (19.23%) Windows Server 2008
8 23 (17.69%) Windows 7
9 22 (16.92%) Equities
10 21 (16.15%) Windows XP
10 21 (16.15%) VMware
10 21 (16.15%) Windows Server 2003
11 20 (15.38%) MS Exchange
11 20 (15.38%) Analytical Skills
12 19 (14.62%) SQL Server
12 19 (14.62%) Financial Institution
13 18 (13.85%) Oracle
14 17 (13.08%) ITIL
14 17 (13.08%) MS Excel
15 16 (12.31%) Python
15 16 (12.31%) Perl
15 16 (12.31%) Bash Shell
15 16 (12.31%) Wiki
16 13 (10.00%) Blackberry
17 12 (9.23%) Internet
17 12 (9.23%) VPN
17 12 (9.23%) Cisco
17 12 (9.23%) VMware Infrastructure
18 11 (8.46%) Windows 8

Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 19 September 2014, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (15.38%) MS Exchange
2 9 (6.92%) Blackberry Enterprise Server
2 9 (6.92%) Exchange Server 2010
3 7 (5.38%) SharePoint
4 5 (3.85%) IIS
5 3 (2.31%) SharePoint Server
5 3 (2.31%) Exchange Server 2013
6 2 (1.54%) Exchange Server 2000
6 2 (1.54%) WebSphere
6 2 (1.54%) Apache
6 2 (1.54%) Tomcat
7 1 (0.77%) CMS
7 1 (0.77%) SugarCRM
7 1 (0.77%) Lync
Applications
1 28 (21.54%) MS Office
2 17 (13.08%) MS Excel
Business Applications
1 1 (0.77%) Dynamics CRM
1 1 (0.77%) Dynamics AX
Cloud Services
1 3 (2.31%) Office 365
2 2 (1.54%) SaaS
Communications & Networking
1 12 (9.23%) VPN
1 12 (9.23%) Internet
2 11 (8.46%) WAN
3 9 (6.92%) TCP/IP
4 7 (5.38%) ADSL
4 7 (5.38%) Firewall
5 5 (3.85%) SAN
6 4 (3.08%) DNS
7 3 (2.31%) LAN
7 3 (2.31%) Network Security
8 2 (1.54%) Cisco ASA
8 2 (1.54%) 3G
8 2 (1.54%) OSPF
8 2 (1.54%) EIGRP
8 2 (1.54%) DHCP
8 2 (1.54%) Intrusion Detection
9 1 (0.77%) Wireless
9 1 (0.77%) IP Telephony
Database & Business Intelligence
1 19 (14.62%) SQL Server
2 5 (3.85%) Crystal Reports
2 5 (3.85%) MySQL
3 3 (2.31%) BusinessObjects
4 2 (1.54%) SQL Server 2005
4 2 (1.54%) SQL Server Analysis Services
4 2 (1.54%) KDB
5 1 (0.77%) Oracle Database
5 1 (0.77%) Relational Database
5 1 (0.77%) QlikView
5 1 (0.77%) Oracle Database 11g
5 1 (0.77%) SQL Server Reporting Services
5 1 (0.77%) Informix
5 1 (0.77%) Oracle Reports
5 1 (0.77%) RDBMS
5 1 (0.77%) Oracle Database 10g
Development Applications
1 7 (5.38%) Visual Studio
2 1 (0.77%) Team Foundation Server
General
1 38 (29.23%) Finance
2 19 (14.62%) Financial Institution
3 8 (6.15%) Manufacturing
4 7 (5.38%) Front Office
5 4 (3.08%) Retail
6 2 (1.54%) Telecoms
6 2 (1.54%) Law
6 2 (1.54%) Banking
7 1 (0.77%) Legal
7 1 (0.77%) Marketing
7 1 (0.77%) Advertising
Libraries, Frameworks & Software Standards
1 8 (6.15%) .NET
2 3 (2.31%) EDI
2 3 (2.31%) SAP XI
3 2 (1.54%) JMS
3 2 (1.54%) Middleware
4 1 (0.77%) ASP.NET
Miscellaneous
1 22 (16.92%) Equities
2 20 (15.38%) Analytical Skills
3 16 (12.31%) Wiki
4 13 (10.00%) Blackberry
5 6 (4.62%) Foreign Exchange (FX)
6 5 (3.85%) Computer Science
7 4 (3.08%) Handset
8 3 (2.31%) Mainframe
9 2 (1.54%) AS400
9 2 (1.54%) EPoS
9 2 (1.54%) PDA
9 2 (1.54%) iSeries
9 2 (1.54%) Mobile App
10 1 (0.77%) Client/Server
10 1 (0.77%) Market Risk
10 1 (0.77%) FMCG
10 1 (0.77%) iPhone
10 1 (0.77%) Clustering
10 1 (0.77%) IVR
Operating Systems
1 75 (57.69%) Windows
2 47 (36.15%) UNIX
3 25 (19.23%) Windows Server 2008
4 23 (17.69%) Windows 7
5 21 (16.15%) Windows XP
5 21 (16.15%) Windows Server 2003
6 11 (8.46%) Windows 8
7 7 (5.38%) Windows Server 2012
7 7 (5.38%) Linux
8 3 (2.31%) Android
9 2 (1.54%) Windows 2000
9 2 (1.54%) Debian
9 2 (1.54%) Ubuntu
9 2 (1.54%) Apple iOS
9 2 (1.54%) Mac OS
10 1 (0.77%) Windows Vista
Processes & Methodologies
1 17 (13.08%) ITIL
2 11 (8.46%) ERP
3 9 (6.92%) Disaster Recovery
4 7 (5.38%) Data Analysis
4 7 (5.38%) Capacity Management
5 6 (4.62%) Electronic Trading
5 6 (4.62%) Algorithmic Trading
6 5 (3.85%) Logistics
6 5 (3.85%) Stakeholder Management
7 4 (3.08%) Business Continuity
7 4 (3.08%) Business Continuity Planning
7 4 (3.08%) Mentoring
7 4 (3.08%) Root Cause Analysis
8 3 (2.31%) Migration
8 3 (2.31%) SAP Implementation
8 3 (2.31%) Service Delivery
9 2 (1.54%) Change Management
9 2 (1.54%) Workflow
9 2 (1.54%) Document Management
9 2 (1.54%) Penetration Testing
Programming Languages
1 66 (50.77%) SQL
2 16 (12.31%) Perl
2 16 (12.31%) Python
2 16 (12.31%) Bash Shell
3 8 (6.15%) PL/SQL
4 6 (4.62%) C
4 6 (4.62%) PowerShell
5 4 (3.08%) Java
6 3 (2.31%) ABAP
7 2 (1.54%) Shell Script
7 2 (1.54%) VB
8 1 (0.77%) T-SQL
8 1 (0.77%) C#
8 1 (0.77%) C++
Qualifications
1 10 (7.69%) Microsoft Certification
2 9 (6.92%) ITIL Certification
3 7 (5.38%) MCP
3 7 (5.38%) Degree
4 3 (2.31%) Security Cleared
4 3 (2.31%) MCSE
5 2 (1.54%) MCITP
6 1 (0.77%) VCP4
6 1 (0.77%) MCSA
6 1 (0.77%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (1.54%) SLA
2 1 (0.77%) QA
System Software
1 28 (21.54%) Active Directory
2 12 (9.23%) VMware Infrastructure
3 7 (5.38%) Terminal Services
4 2 (1.54%) XenApp
5 1 (0.77%) VMware ESX
5 1 (0.77%) Hyper-V
Systems Management
1 7 (5.38%) Systems Management Server (SMS)
1 7 (5.38%) SCCM
2 2 (1.54%) ITRS Geneos
2 2 (1.54%) Netcool
2 2 (1.54%) Nagios
3 1 (0.77%) Backup Exec
3 1 (0.77%) WSUS
3 1 (0.77%) MOM
3 1 (0.77%) SCOM
Vendors
1 36 (27.69%) Microsoft
2 21 (16.15%) VMware
3 18 (13.85%) Oracle
4 12 (9.23%) Cisco
5 11 (8.46%) Sybase
6 8 (6.15%) Business Objects
7 7 (5.38%) Intel
8 6 (4.62%) Citrix
9 5 (3.85%) Apple
10 4 (3.08%) SAP
11 3 (2.31%) LANDesk
12 2 (1.54%) Mitel
12 2 (1.54%) Unisys
12 2 (1.54%) i2
12 2 (1.54%) Remedy
12 2 (1.54%) Open Text
12 2 (1.54%) Acronis
12 2 (1.54%) JBoss
12 2 (1.54%) IBM
12 2 (1.54%) JD Edwards
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £30000 - £32000 per annum
Posted: 4 hours ago
Birmingham, West Midlands (County)
Adria Solutions Ltd
Salary: £25000 - £29000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £20000.00 - £22000.00 per annum
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Salary: £25000 - £28000 per annum + Pension
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Birmingham
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Salary: £20000.00 - £24000.00 per annum
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Birmingham
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