The statistics below represent IT jobs advertised across the Birmingham region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Support Analyst
Rank 75 82 82
Rank change year-on-year
+7 0
Permanent jobs requiring a Support Analyst 76 53 50
As % of all permanent IT jobs located in Birmingham 3.19% 2.65% 2.31%
As % of the Job Titles category 3.32% 2.76% 2.41%
Number of salaries quoted 41 41 30
Median salary £32,500 £36,500 £27,500
Median salary % change year-on-year
-10.95% +32.72%
90% offered a salary of more than £25,500 £22,500 £21,350
10% offered a salary of more than £47,500 £50,000 £38,650
UK excluding London median salary £28,500 £28,500 £27,500
% change year-on-year
- +3.63%
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2292 1922 2076
As % of all permanent IT jobs located in Birmingham 96.26% 96.24% 96.11%
Number of salaries quoted 1679 1625 1764
Median salary £40,000 £42,500 £41,500
Median salary % change year-on-year
-5.88% +2.40%
90% offered a salary of more than £25,000 £26,550 £25,000
10% offered a salary of more than £62,500 £65,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 25 August 2016.

Support Analyst Salary Histogram in Birmingham

Support Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 25 August 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Support Analyst in the job title.

1 64 (42.95%) Microsoft
2 51 (34.23%) ITIL
3 45 (30.20%) Windows
4 36 (24.16%) SQL
4 36 (24.16%) Cisco
5 32 (21.48%) Active Directory
6 31 (20.81%) MS Office
7 30 (20.13%) SQL Server
7 30 (20.13%) MS Excel
8 26 (17.45%) WAN
9 24 (16.11%) Finance
10 22 (14.77%) Wireless
11 21 (14.09%) Firewall
12 18 (12.08%) EIGRP
12 18 (12.08%) OSPF
12 18 (12.08%) CRM
13 17 (11.41%) MS Exchange
13 17 (11.41%) Cisco Certification
13 17 (11.41%) VMware
14 16 (10.74%) Incident Management
14 16 (10.74%) LAN
14 16 (10.74%) VoIP
14 16 (10.74%) IIS
15 15 (10.07%) Retail
15 15 (10.07%) Windows 7
15 15 (10.07%) VMware Infrastructure
15 15 (10.07%) Time Management
16 14 (9.40%) SQL Server 2008
16 14 (9.40%) SolarWinds
16 14 (9.40%) CCNP

Support Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (11.41%) MS Exchange
2 16 (10.74%) IIS
3 14 (9.40%) Exchange Server 2013
4 10 (6.71%) Exchange Server 2010
5 7 (4.70%) SharePoint
6 4 (2.68%) CMS
6 4 (2.68%) Exchange Server 2003
6 4 (2.68%) Oracle UPK
6 4 (2.68%) Oracle Workflow
6 4 (2.68%) SharePoint 2010
6 4 (2.68%) SharePoint 2013
6 4 (2.68%) Tomcat
6 4 (2.68%) WordPress
7 3 (2.01%) Adobe Experience Manager
8 2 (1.34%) Apache
9 1 (0.67%) Exchange Server 2007
9 1 (0.67%) Moodle
9 1 (0.67%) Skype for Business
Applications
1 31 (20.81%) MS Office
2 30 (20.13%) MS Excel
3 1 (0.67%) MS PowerPoint
3 1 (0.67%) MS Visio
Business Applications
1 11 (7.38%) SAP HCM
2 9 (6.04%) Dynamics CRM
3 4 (2.68%) Oracle Assets
3 4 (2.68%) Oracle EBS
3 4 (2.68%) Oracle EBS R12
3 4 (2.68%) Oracle Financials
3 4 (2.68%) Oracle Payables
3 4 (2.68%) Oracle Receivables
4 2 (1.34%) Remedy ITSM
4 2 (1.34%) SAP HR
4 2 (1.34%) SAP Payroll
5 1 (0.67%) Dynamics AX
5 1 (0.67%) Pivotal CRM
5 1 (0.67%) Salesforce.com CRM
Cloud Services
1 11 (7.38%) SuccessFactors
2 2 (1.34%) Google Apps
2 2 (1.34%) Microsoft Azure
3 1 (0.67%) Office 365
3 1 (0.67%) OneDrive
Communications & Networking
1 26 (17.45%) WAN
2 22 (14.77%) Wireless
3 21 (14.09%) Firewall
4 18 (12.08%) EIGRP
4 18 (12.08%) OSPF
5 16 (10.74%) LAN
5 16 (10.74%) VoIP
6 12 (8.05%) Cisco Nexus
6 12 (8.05%) MPLS
6 12 (8.05%) VPN
7 10 (6.71%) BGP
7 10 (6.71%) Cisco ASA
7 10 (6.71%) IP Telephony
8 9 (6.04%) Cisco Wireless
8 9 (6.04%) SSL
8 9 (6.04%) VPLS
9 4 (2.68%) TCP/IP
10 3 (2.01%) DHCP
10 3 (2.01%) Intranet
11 2 (1.34%) Network Security
Database & Business Intelligence
1 30 (20.13%) SQL Server
2 14 (9.40%) SQL Server 2008
3 10 (6.71%) SQL Server Integration Services
4 4 (2.68%) Oracle BI Publisher
4 4 (2.68%) Oracle Reports
4 4 (2.68%) SQLPlus
5 3 (2.01%) MySQL
6 2 (1.34%) Data Warehouse
6 2 (1.34%) SQL Server 2012
7 1 (0.67%) Crystal Reports
7 1 (0.67%) Relational Database
Development Applications
1 4 (2.68%) Toad
General
1 24 (16.11%) Finance
2 15 (10.07%) Retail
3 13 (8.72%) Law
3 13 (8.72%) Legal
4 12 (8.05%) German Language
5 11 (7.38%) Manufacturing
5 11 (7.38%) Publishing
6 8 (5.37%) French Language
7 3 (2.01%) Front Office
8 2 (1.34%) Advertising
8 2 (1.34%) Automotive
9 1 (0.67%) Banking
9 1 (0.67%) Investment Banking
Libraries, Frameworks & Software Standards
1 6 (4.03%) HTML
2 4 (2.68%) XML
3 3 (2.01%) .NET
4 1 (0.67%) WAP
4 1 (0.67%) XMPP
Miscellaneous
1 12 (8.05%) Data Centre
2 11 (7.38%) Analytical Skills
3 10 (6.71%) Management Information System
4 3 (2.01%) Computer Science
4 3 (2.01%) Equities
4 3 (2.01%) Foreign Exchange (FX)
5 2 (1.34%) Fat Client
5 2 (1.34%) Thin Client
6 1 (0.67%) Blackberry
6 1 (0.67%) Cryptography
6 1 (0.67%) Data Structures
6 1 (0.67%) Handset
6 1 (0.67%) iPad
6 1 (0.67%) iSeries
6 1 (0.67%) Mobile App
6 1 (0.67%) Mobile Banking
6 1 (0.67%) Mobile Computing
6 1 (0.67%) Virtual Team
6 1 (0.67%) VLE
Operating Systems
1 45 (30.20%) Windows
2 15 (10.07%) Windows 7
3 14 (9.40%) Windows 8
3 14 (9.40%) Windows Server
4 6 (4.03%) Windows XP
5 5 (3.36%) Unix
6 4 (2.68%) Linux
7 3 (2.01%) Windows Server 2008
7 3 (2.01%) Windows Server 2012
8 2 (1.34%) Windows Server 2003
9 1 (0.67%) Android
9 1 (0.67%) Apple iOS
9 1 (0.67%) Windows Mobile
Processes & Methodologies
1 51 (34.23%) ITIL
2 18 (12.08%) CRM
3 16 (10.74%) Incident Management
4 15 (10.07%) Time Management
5 12 (8.05%) Continuous Improvement
5 12 (8.05%) Document Management
5 12 (8.05%) Service Management
6 10 (6.71%) Network Monitoring
7 8 (5.37%) Business Development
7 8 (5.37%) Data Transformation
7 8 (5.37%) Supplier Management
8 7 (4.70%) Data Governance
8 7 (4.70%) Workflow
9 6 (4.03%) Change Management
10 5 (3.36%) GAP Analysis
10 5 (3.36%) Logistics
10 5 (3.36%) Problem Management
10 5 (3.36%) Root Cause Analysis
11 4 (2.68%) Mentoring
11 4 (2.68%) Stakeholder Engagement
Programming Languages
1 36 (24.16%) SQL
2 11 (7.38%) Java
3 8 (5.37%) JavaScript
4 6 (4.03%) C#
5 5 (3.36%) Shell Script
6 4 (2.68%) PL/SQL
7 3 (2.01%) PowerShell
8 2 (1.34%) Bash Shell
9 1 (0.67%) C
Qualifications
1 17 (11.41%) Cisco Certification
2 14 (9.40%) CCNP
3 10 (6.71%) CISSP
3 10 (6.71%) Degree
4 7 (4.70%) CCNA
5 3 (2.01%) ITIL Certification
6 2 (1.34%) MCSE
6 2 (1.34%) Microsoft Certification
6 2 (1.34%) PRINCE2 Certification
7 1 (0.67%) CCDE
7 1 (0.67%) CCIE
7 1 (0.67%) JNCIA
7 1 (0.67%) MCITP
7 1 (0.67%) MCSA
Quality Assurance & Compliance
1 11 (7.38%) SLA
2 1 (0.67%) QA
System Software
1 32 (21.48%) Active Directory
2 15 (10.07%) VMware Infrastructure
3 6 (4.03%) Virtual Servers
4 5 (3.36%) Hyper-V
4 5 (3.36%) Microsoft Virtual Server
5 1 (0.67%) XenApp
Systems Management
1 9 (6.04%) Cisco CUCM
2 1 (0.67%) Cacti
2 1 (0.67%) Casper Suite
2 1 (0.67%) Cisco UCCX
2 1 (0.67%) Norton AntiVirus
2 1 (0.67%) SCCM
2 1 (0.67%) SCOM
Vendors
1 64 (42.95%) Microsoft
2 36 (24.16%) Cisco
3 17 (11.41%) VMware
4 14 (9.40%) SolarWinds
5 13 (8.72%) Citrix
5 13 (8.72%) Palo Alto
5 13 (8.72%) SAP
6 11 (7.38%) Riverbed
7 9 (6.04%) F5
7 9 (6.04%) iManage
8 7 (4.70%) Oracle
9 5 (3.36%) Adobe
10 3 (2.01%) Juniper
10 3 (2.01%) RedPrairie
10 3 (2.01%) Salesforce.com
10 3 (2.01%) Sybase
11 2 (1.34%) Google
11 2 (1.34%) Remedy
12 1 (0.67%) Mitel
12 1 (0.67%) Symantec
Birmingham, West Midlands (County)
VIQU
Salary: £25k - 30k per year
Posted: Yesterday