The statistics below represent IT jobs advertised across the Birmingham region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 January 2017 with a comparison to same period over 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Support Analyst
West Midlands / Birmingham
Rank 92 75 67
Rank change year-on-year
-17 -8
Permanent jobs requiring a Support Analyst 36 51 61
As % of all permanent IT jobs located in Birmingham 1.91% 2.69% 3.37%
As % of the Job Titles category 1.97% 2.77% 3.46%
Number of salaries quoted 33 48 58
Median salary £30,000 £31,250 £28,250
Median salary % change year-on-year
-4.00% +10.61%
90% offered a salary of more than £20,600 £21,000 £22,500
10% offered a salary of more than £37,500 £40,000 £40,150
UK excluding London median salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1831 1840 1765
As % of all permanent IT jobs located in Birmingham 97.39% 96.89% 97.62%
Number of salaries quoted 1389 1546 1603
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £26,000 £22,500
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Support Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 21 January 2017.

Support Analyst Salary Histogram in Birmingham

Support Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 21 January 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Support Analyst in the job title.

1 47 (47.00%) Windows
2 34 (34.00%) Microsoft
3 29 (29.00%) MS Office
4 24 (24.00%) SQL Server
5 23 (23.00%) MS Excel
6 22 (22.00%) Windows Server
6 22 (22.00%) Active Directory
7 21 (21.00%) SQL
8 17 (17.00%) Analytical Skills
9 15 (15.00%) ITIL
10 14 (14.00%) TCP/IP
10 14 (14.00%) VMware
10 14 (14.00%) Windows 7
11 13 (13.00%) Finance
12 11 (11.00%) Cisco
12 11 (11.00%) SQL Server 2008
13 10 (10.00%) Linux
13 10 (10.00%) Retail
14 9 (9.00%) Service Management
14 9 (9.00%) Law
14 9 (9.00%) CRM
14 9 (9.00%) ERP
14 9 (9.00%) Java
14 9 (9.00%) IIS
14 9 (9.00%) MS Exchange
15 8 (8.00%) LAN
15 8 (8.00%) DHCP
15 8 (8.00%) SAP
15 8 (8.00%) Legal
15 8 (8.00%) Manufacturing

Support Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (9.00%) IIS
1 9 (9.00%) MS Exchange
2 6 (6.00%) Exchange Server 2013
3 2 (2.00%) Exchange Server 2010
4 1 (1.00%) Exchange Server 2003
4 1 (1.00%) Exchange Server 2007
4 1 (1.00%) SharePoint
Applications
1 29 (29.00%) MS Office
2 23 (23.00%) MS Excel
3 2 (2.00%) MS Project
3 2 (2.00%) MS Visio
Business Applications
1 4 (4.00%) SAP HCM
2 2 (2.00%) SAP Retail
3 1 (1.00%) Salesforce.com CRM
3 1 (1.00%) SAP HR
3 1 (1.00%) SAP Payroll
Cloud Services
1 4 (4.00%) SuccessFactors
2 2 (2.00%) Office 365
3 1 (1.00%) OneDrive
Communications & Networking
1 14 (14.00%) TCP/IP
2 8 (8.00%) DHCP
2 8 (8.00%) LAN
3 7 (7.00%) Intranet
3 7 (7.00%) Wireless
4 6 (6.00%) VoIP
5 5 (5.00%) WAN
6 3 (3.00%) ATM
6 3 (3.00%) Firewall
7 2 (2.00%) DSL
7 2 (2.00%) Ethernet
7 2 (2.00%) MPLS
7 2 (2.00%) PBX
7 2 (2.00%) Remote Desktop
8 1 (1.00%) Cisco Nexus
8 1 (1.00%) DNS
8 1 (1.00%) FTP
8 1 (1.00%) HTTP
8 1 (1.00%) PSTN
8 1 (1.00%) VPN
Database & Business Intelligence
1 24 (24.00%) SQL Server
2 11 (11.00%) SQL Server 2008
3 6 (6.00%) MySQL
4 4 (4.00%) Relational Database
5 3 (3.00%) Oracle Reports
5 3 (3.00%) SQL Server Reporting Services
6 2 (2.00%) MS Access
7 1 (1.00%) Crystal Reports
7 1 (1.00%) SQL Server 2000
7 1 (1.00%) SQL Server 2005
Development Applications
1 3 (3.00%) Git (software)
1 3 (3.00%) Subversion
1 3 (3.00%) TortoiseSVN
1 3 (3.00%) Visual Studio
General
1 13 (13.00%) Finance
2 10 (10.00%) Retail
3 9 (9.00%) Law
4 8 (8.00%) Legal
4 8 (8.00%) Manufacturing
5 4 (4.00%) Publishing
6 3 (3.00%) Advertising
6 3 (3.00%) Aerospace
7 1 (1.00%) Banking
7 1 (1.00%) French Language
7 1 (1.00%) German Language
Libraries, Frameworks & Software Standards
1 5 (5.00%) .NET
Miscellaneous
1 17 (17.00%) Analytical Skills
2 5 (5.00%) Data Centre
3 4 (4.00%) iSeries
4 3 (3.00%) iPad
5 1 (1.00%) Blackberry
5 1 (1.00%) Driving Licence
5 1 (1.00%) iPhone
5 1 (1.00%) Management Information System
5 1 (1.00%) Reinsurance
5 1 (1.00%) Replication
5 1 (1.00%) Smartphone
5 1 (1.00%) Video Conferencing
Operating Systems
1 47 (47.00%) Windows
2 22 (22.00%) Windows Server
3 14 (14.00%) Windows 7
4 10 (10.00%) Linux
5 6 (6.00%) Windows Server 2003
5 6 (6.00%) Windows XP
6 5 (5.00%) Unix
6 5 (5.00%) Windows 8
6 5 (5.00%) Windows Server 2012
7 3 (3.00%) Windows Server 2008
8 2 (2.00%) Windows 10
Processes & Methodologies
1 15 (15.00%) ITIL
2 9 (9.00%) CRM
2 9 (9.00%) ERP
2 9 (9.00%) Service Management
3 8 (8.00%) Presales
3 8 (8.00%) Workflow
4 6 (6.00%) DNA
4 6 (6.00%) Document Management
4 6 (6.00%) Logistics
4 6 (6.00%) Time Management
5 5 (5.00%) Project Planning
6 4 (4.00%) Business Development
6 4 (4.00%) Business Intelligence
6 4 (4.00%) Continuous Improvement
6 4 (4.00%) Disaster Recovery
6 4 (4.00%) Incident Management
7 3 (3.00%) OO
7 3 (3.00%) Project Management
7 3 (3.00%) RAD
7 3 (3.00%) Root Cause Analysis
Programming Languages
1 21 (21.00%) SQL
2 9 (9.00%) Java
3 7 (7.00%) C#
4 4 (4.00%) RPG
4 4 (4.00%) VB.NET
5 3 (3.00%) Delphi
6 1 (1.00%) PowerShell
6 1 (1.00%) R
6 1 (1.00%) T-SQL
Qualifications
1 5 (5.00%) Degree
2 1 (1.00%) ITIL Certification
2 1 (1.00%) ITIL Foundation Certificate
2 1 (1.00%) MBCS
2 1 (1.00%) SC Cleared
2 1 (1.00%) Security Cleared
Quality Assurance & Compliance
1 6 (6.00%) SLA
2 3 (3.00%) Sarbanes-Oxley
3 2 (2.00%) GxP
System Software
1 22 (22.00%) Active Directory
2 6 (6.00%) VMware Infrastructure
3 2 (2.00%) XenApp
4 1 (1.00%) Citrix Presentation Server
4 1 (1.00%) Hyper-V
4 1 (1.00%) vSphere
Systems Management
1 1 (1.00%) Control-M
1 1 (1.00%) DameWare
1 1 (1.00%) SCCM
1 1 (1.00%) Tivoli
Vendors
1 34 (34.00%) Microsoft
2 14 (14.00%) VMware
3 11 (11.00%) Cisco
4 8 (8.00%) SAP
5 6 (6.00%) RedPrairie
6 4 (4.00%) Citrix
6 4 (4.00%) Oracle
6 4 (4.00%) Veeam
7 3 (3.00%) Apple
7 3 (3.00%) IBM
7 3 (3.00%) Remedy
8 2 (2.00%) Adobe
9 1 (1.00%) Altiris
9 1 (1.00%) Dell
9 1 (1.00%) Epicor
9 1 (1.00%) NEC
9 1 (1.00%) Salesforce.com
9 1 (1.00%) ServiceNow
9 1 (1.00%) SolarWinds
9 1 (1.00%) Symantec
Birmingham, West Midlands (County)
Maurice Nash
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Chris Cobbold Ltd
Salary: From £25,000 to £35,000 per annum + benefits + training + career progr
Posted: 2 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £29433.00 - £31991.00 per annum
Posted: 8 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £30000.00 per annum
Posted: 9 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £40000.00 per annum
Posted: 8 days ago