The statistics below represent IT jobs advertised across the Birmingham region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Support Analyst
Rank 82 91 54
Rank change year-on-year
+9 -37
Permanent jobs requiring a Support Analyst 57 40 105
As % of all permanent IT jobs located in Birmingham 2.54% 2.08% 4.79%
As % of the Job Titles category 2.63% 2.14% 4.93%
Number of salaries quoted 51 35 98
Median salary £35,000 £32,000 £28,000
Median salary % change year-on-year
+9.37% +14.28%
90% offered a salary of more than £20,500 £23,500 £22,500
10% offered a salary of more than £42,500 £42,100 £37,500
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year
+3.63% -
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2167 1869 2131
As % of all permanent IT jobs located in Birmingham 96.44% 97.34% 97.22%
Number of salaries quoted 1662 1568 1935
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £26,650 £25,000 £22,982
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Support Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 8 December 2016.

Support Analyst Salary Histogram in Birmingham

Support Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 8 December 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Support Analyst in the job title.

1 44 (35.20%) Windows
2 40 (32.00%) Microsoft
3 31 (24.80%) ITIL
4 28 (22.40%) Active Directory
5 27 (21.60%) SQL Server
6 26 (20.80%) Cisco
7 25 (20.00%) SQL
7 25 (20.00%) MS Excel
8 22 (17.60%) Finance
9 21 (16.80%) MS Office
9 21 (16.80%) Windows Server
10 18 (14.40%) Wireless
11 17 (13.60%) WAN
11 17 (13.60%) Retail
12 16 (12.80%) VMware
12 16 (12.80%) Analytical Skills
13 15 (12.00%) Manufacturing
13 15 (12.00%) SAP
14 14 (11.20%) SQL Server 2008
15 13 (10.40%) Time Management
15 13 (10.40%) Windows 7
15 13 (10.40%) IIS
15 13 (10.40%) TCP/IP
15 13 (10.40%) LAN
15 13 (10.40%) Firewall
15 13 (10.40%) Data Centre
16 12 (9.60%) MS Exchange
17 11 (8.80%) Incident Management
17 11 (8.80%) SolarWinds
17 11 (8.80%) Continuous Improvement

Support Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (10.40%) IIS
2 12 (9.60%) MS Exchange
3 8 (6.40%) Exchange Server 2013
4 5 (4.00%) Exchange Server 2010
5 2 (1.60%) SharePoint
6 1 (0.80%) Exchange Server 2003
6 1 (0.80%) Exchange Server 2007
6 1 (0.80%) Moodle
Applications
1 25 (20.00%) MS Excel
2 21 (16.80%) MS Office
3 3 (2.40%) MS Visio
4 2 (1.60%) MS Project
5 1 (0.80%) MS PowerPoint
Business Applications
1 11 (8.80%) SAP HCM
2 2 (1.60%) SAP Retail
3 1 (0.80%) Dynamics AX
3 1 (0.80%) Dynamics CRM
3 1 (0.80%) Pivotal CRM
3 1 (0.80%) Salesforce.com CRM
3 1 (0.80%) SAP HR
3 1 (0.80%) SAP Payroll
Cloud Services
1 11 (8.80%) SuccessFactors
2 1 (0.80%) G Suite
2 1 (0.80%) Office 365
2 1 (0.80%) OneDrive
Communications & Networking
1 18 (14.40%) Wireless
2 17 (13.60%) WAN
3 13 (10.40%) Firewall
3 13 (10.40%) LAN
3 13 (10.40%) TCP/IP
4 11 (8.80%) EIGRP
4 11 (8.80%) OSPF
5 10 (8.00%) VoIP
6 9 (7.20%) Cisco Nexus
6 9 (7.20%) DHCP
7 8 (6.40%) IP Telephony
8 7 (5.60%) Intranet
9 6 (4.80%) MPLS
9 6 (4.80%) VPN
10 5 (4.00%) Cisco ASA
11 4 (3.20%) BGP
11 4 (3.20%) Cisco Wireless
11 4 (3.20%) SSL
11 4 (3.20%) VPLS
12 3 (2.40%) PBX
Database & Business Intelligence
1 27 (21.60%) SQL Server
2 14 (11.20%) SQL Server 2008
3 6 (4.80%) MySQL
4 3 (2.40%) Relational Database
4 3 (2.40%) SQL Server Reporting Services
5 2 (1.60%) MS Access
5 2 (1.60%) Oracle Reports
6 1 (0.80%) Crystal Reports
6 1 (0.80%) SQL Server 2000
6 1 (0.80%) SQL Server 2005
Development Applications
1 2 (1.60%) Git (software)
1 2 (1.60%) Subversion
1 2 (1.60%) TortoiseSVN
1 2 (1.60%) Visual Studio
General
1 22 (17.60%) Finance
2 17 (13.60%) Retail
3 15 (12.00%) Manufacturing
4 11 (8.80%) Publishing
5 6 (4.80%) Law
6 4 (3.20%) German Language
6 4 (3.20%) Legal
7 3 (2.40%) Advertising
7 3 (2.40%) French Language
8 2 (1.60%) Aerospace
8 2 (1.60%) Banking
9 1 (0.80%) Automotive
9 1 (0.80%) Investment Banking
Libraries, Frameworks & Software Standards
1 6 (4.80%) .NET
2 1 (0.80%) WAP
2 1 (0.80%) XMPP
Miscellaneous
1 16 (12.80%) Analytical Skills
2 13 (10.40%) Data Centre
3 4 (3.20%) Management Information System
4 3 (2.40%) iSeries
5 2 (1.60%) Computer Science
6 1 (0.80%) Cryptography
6 1 (0.80%) Driving Licence
6 1 (0.80%) Handset
6 1 (0.80%) iPad
6 1 (0.80%) iPhone
6 1 (0.80%) Mobile Banking
6 1 (0.80%) Reinsurance
6 1 (0.80%) Replication
6 1 (0.80%) Virtual Team
6 1 (0.80%) VLE
Operating Systems
1 44 (35.20%) Windows
2 21 (16.80%) Windows Server
3 13 (10.40%) Windows 7
4 7 (5.60%) Linux
5 6 (4.80%) Windows 8
6 5 (4.00%) Unix
6 5 (4.00%) Windows Server 2003
6 5 (4.00%) Windows Server 2012
7 4 (3.20%) Windows XP
8 3 (2.40%) Windows Server 2008
Processes & Methodologies
1 31 (24.80%) ITIL
2 13 (10.40%) Time Management
3 11 (8.80%) Continuous Improvement
3 11 (8.80%) Incident Management
4 10 (8.00%) CRM
4 10 (8.00%) ERP
5 9 (7.20%) Business Development
6 8 (6.40%) Network Monitoring
6 8 (6.40%) Presales
6 8 (6.40%) Supplier Management
6 8 (6.40%) Workflow
7 7 (5.60%) Service Management
8 6 (4.80%) DNA
8 6 (4.80%) Document Management
8 6 (4.80%) Logistics
9 5 (4.00%) Agile Software Development
9 5 (4.00%) Project Planning
10 4 (3.20%) Change Management
10 4 (3.20%) Stakeholder Engagement
10 4 (3.20%) User Acceptance Testing
Programming Languages
1 25 (20.00%) SQL
2 9 (7.20%) C#
3 8 (6.40%) Java
4 4 (3.20%) VB.NET
5 3 (2.40%) RPG
6 2 (1.60%) Delphi
6 2 (1.60%) PowerShell
7 1 (0.80%) C
7 1 (0.80%) R
7 1 (0.80%) Shell Script
7 1 (0.80%) T-SQL
Qualifications
1 9 (7.20%) Degree
2 7 (5.60%) Cisco Certification
3 6 (4.80%) CCNP
4 5 (4.00%) CISSP
5 3 (2.40%) CCNA
5 3 (2.40%) ITIL Certification
6 1 (0.80%) ITIL Foundation Certificate
6 1 (0.80%) MCSE
6 1 (0.80%) Microsoft Certification
6 1 (0.80%) SC Cleared
6 1 (0.80%) Security Cleared
Quality Assurance & Compliance
1 8 (6.40%) SLA
2 3 (2.40%) Sarbanes-Oxley
3 2 (1.60%) GxP
System Software
1 28 (22.40%) Active Directory
2 8 (6.40%) VMware Infrastructure
3 2 (1.60%) XenApp
4 1 (0.80%) Citrix Presentation Server
4 1 (0.80%) Hyper-V
4 1 (0.80%) vSphere
Systems Management
1 4 (3.20%) Cisco CUCM
2 2 (1.60%) SCCM
3 1 (0.80%) Cacti
3 1 (0.80%) Casper Suite
3 1 (0.80%) Cisco UCCX
3 1 (0.80%) Control-M
3 1 (0.80%) DameWare
3 1 (0.80%) Norton AntiVirus
3 1 (0.80%) Tivoli
Vendors
1 40 (32.00%) Microsoft
2 26 (20.80%) Cisco
3 16 (12.80%) VMware
4 15 (12.00%) SAP
5 11 (8.80%) SolarWinds
6 8 (6.40%) Citrix
7 6 (4.80%) Palo Alto
7 6 (4.80%) RedPrairie
7 6 (4.80%) Riverbed
8 4 (3.20%) F5
9 3 (2.40%) Oracle
9 3 (2.40%) Remedy
9 3 (2.40%) Veeam
10 2 (1.60%) Adobe
10 2 (1.60%) Dell
10 2 (1.60%) IBM
10 2 (1.60%) Symantec
11 1 (0.80%) Apple
11 1 (0.80%) Epicor
11 1 (0.80%) Juniper
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £23K + £4.2K Car Allowance + Excellent Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £28000.00 - £32000.00 per annum
Posted: 6 days ago