The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 89 69 56
Rank change year-on-year
-20 -13
Permanent jobs requiring a Support Analyst 50 50 75
As % of all permanent IT jobs located in Birmingham 2.48% 2.64% 3.89%
As % of the Job Titles category 2.62% 2.82% 4.13%
Number of salaries quoted 38 43 66
Average salary £37,000 £25,000 £32,250
Average salary % change year-on-year
+48.00% -22.48%
90% offered a salary of more than £22,500 £20,100 £22,250
10% offered a salary of more than £50,000 £42,000 £40,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1907 1773 1817
As % of all permanent IT jobs located in Birmingham 94.50% 93.46% 94.34%
Number of salaries quoted 1587 1554 1585
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £27,000 £27,500 £25,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 7 July 2015.

Support Analyst Salary Histogram in Birmingham

Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 7 July 2015, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 39 (48.75%) SQL
2 38 (47.50%) Windows
3 31 (38.75%) ITIL
4 29 (36.25%) Microsoft
5 25 (31.25%) Active Directory
5 25 (31.25%) UNIX
6 16 (20.00%) MS Excel
7 15 (18.75%) MS Exchange
7 15 (18.75%) Finance
8 14 (17.50%) SLA
8 14 (17.50%) SQL Server
9 13 (16.25%) MS Office
10 12 (15.00%) Oracle
10 12 (15.00%) Windows Server 2008
11 10 (12.50%) Relational Database
11 10 (12.50%) VMware
12 9 (11.25%) Windows XP
13 8 (10.00%) SharePoint
13 8 (10.00%) Cisco
13 8 (10.00%) AIX
13 8 (10.00%) Linux
13 8 (10.00%) Hyper-V
13 8 (10.00%) SCCM
14 7 (8.75%) SCOM
14 7 (8.75%) Problem Management
14 7 (8.75%) Capacity Management
14 7 (8.75%) Java
14 7 (8.75%) ERP
14 7 (8.75%) ITIL Certification
15 6 (7.50%) Firewall

Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 7 July 2015, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (18.75%) MS Exchange
2 8 (10.00%) SharePoint
3 6 (7.50%) Lync
4 4 (5.00%) Exchange Server 2010
4 4 (5.00%) IIS
5 3 (3.75%) Exchange Server 2007
6 2 (2.50%) Exchange Server 2003
7 1 (1.25%) WebSphere
7 1 (1.25%) JBoss
7 1 (1.25%) Apache
7 1 (1.25%) Tomcat
7 1 (1.25%) Exchange Server 2013
Applications
1 16 (20.00%) MS Excel
2 13 (16.25%) MS Office
Business Applications
1 4 (5.00%) Oracle Financials
1 4 (5.00%) Oracle EBS R12
2 3 (3.75%) Magento
3 2 (2.50%) Sage 200
4 1 (1.25%) SAP R/3
4 1 (1.25%) SAP MM
4 1 (1.25%) Dynamics AX
Cloud Services
1 1 (1.25%) Microsoft Azure
1 1 (1.25%) SaaS
1 1 (1.25%) PaaS
1 1 (1.25%) Office 365
1 1 (1.25%) IaaS
Communications & Networking
1 6 (7.50%) DNS
1 6 (7.50%) Firewall
2 5 (6.25%) Network Security
2 5 (6.25%) TCP/IP
3 4 (5.00%) SAN
3 4 (5.00%) DHCP
3 4 (5.00%) Cisco IOS
4 3 (3.75%) VLAN
4 3 (3.75%) NAS
4 3 (3.75%) Cisco Nexus
4 3 (3.75%) Spanning Tree
4 3 (3.75%) OSPF
4 3 (3.75%) BGP
5 2 (2.50%) Internet
5 2 (2.50%) VPN
6 1 (1.25%) HTTP
6 1 (1.25%) LAN
6 1 (1.25%) VoIP
6 1 (1.25%) WAN
6 1 (1.25%) Wi-Fi
Database & Business Intelligence
1 14 (17.50%) SQL Server
2 10 (12.50%) Relational Database
3 6 (7.50%) MySQL
4 4 (5.00%) RDBMS
5 3 (3.75%) SQL Server Reporting Services
5 3 (3.75%) DB2
6 2 (2.50%) Informix
6 2 (2.50%) SQL Server Integration Services
7 1 (1.25%) SQL Server Analysis Services
7 1 (1.25%) SQL Server 2008
7 1 (1.25%) SQL Server 2012
7 1 (1.25%) Crystal Reports
7 1 (1.25%) SQL Server 2005
Development Applications
1 3 (3.75%) Visual Studio
2 2 (2.50%) ProC
General
1 15 (18.75%) Finance
2 6 (7.50%) Front Office
3 4 (5.00%) Manufacturing
4 3 (3.75%) Marketing
5 2 (2.50%) Retail
5 2 (2.50%) Back Office
6 1 (1.25%) Telecoms
6 1 (1.25%) Law
6 1 (1.25%) Legal
6 1 (1.25%) Banking
Libraries, Frameworks & Software Standards
1 2 (2.50%) .NET
2 1 (1.25%) XML
2 1 (1.25%) Middleware
Miscellaneous
1 6 (7.50%) Derivative
1 6 (7.50%) Equity Derivative
1 6 (7.50%) iSeries
2 5 (6.25%) Blackberry
3 4 (5.00%) Analytical Skills
4 2 (2.50%) HP Storage
4 2 (2.50%) Mainframe
5 1 (1.25%) iPad
5 1 (1.25%) Market Risk
5 1 (1.25%) iPhone
5 1 (1.25%) EPoS
5 1 (1.25%) Data Centre
Operating Systems
1 38 (47.50%) Windows
2 25 (31.25%) UNIX
3 12 (15.00%) Windows Server 2008
4 9 (11.25%) Windows XP
5 8 (10.00%) AIX
5 8 (10.00%) Linux
6 5 (6.25%) Windows 7
7 4 (5.00%) Windows Server 2003
7 4 (5.00%) Windows Server 2012
8 2 (2.50%) Android
9 1 (1.25%) Windows Phone
9 1 (1.25%) Windows Mobile
9 1 (1.25%) Apple iOS
9 1 (1.25%) Windows 8
Processes & Methodologies
1 31 (38.75%) ITIL
2 7 (8.75%) Capacity Management
2 7 (8.75%) Problem Management
2 7 (8.75%) ERP
3 6 (7.50%) Change Management
3 6 (7.50%) Release Management
4 4 (5.00%) CRM
4 4 (5.00%) Disaster Recovery
4 4 (5.00%) Business Intelligence
5 3 (3.75%) E-Commerce
5 3 (3.75%) Server Building
6 2 (2.50%) Incident Management
6 2 (2.50%) Mobile Device Management
6 2 (2.50%) User Acceptance Testing
6 2 (2.50%) Time Management
6 2 (2.50%) Data Protection
6 2 (2.50%) Network Management
6 2 (2.50%) Continuous Improvement
6 2 (2.50%) Service Management
6 2 (2.50%) Service Delivery
Programming Languages
1 39 (48.75%) SQL
2 7 (8.75%) Java
3 4 (5.00%) PL/SQL
4 3 (3.75%) PHP
4 3 (3.75%) PowerShell
5 2 (2.50%) C
5 2 (2.50%) C++
6 1 (1.25%) JavaScript
6 1 (1.25%) Perl
6 1 (1.25%) VBScript
6 1 (1.25%) VB
6 1 (1.25%) Python
6 1 (1.25%) MUMPS
6 1 (1.25%) Shell Script
6 1 (1.25%) Korn
6 1 (1.25%) Bash Shell
Qualifications
1 7 (8.75%) ITIL Certification
2 4 (5.00%) CCNP
2 4 (5.00%) Cisco Certification
3 3 (3.75%) CCIE
4 2 (2.50%) NCDA
4 2 (2.50%) NCIE
4 2 (2.50%) Microsoft Certification
4 2 (2.50%) Degree
4 2 (2.50%) MCSA
5 1 (1.25%) MCSE
5 1 (1.25%) CCNA
5 1 (1.25%) MOS
5 1 (1.25%) VMware Certified Professional (VCP)
5 1 (1.25%) MCITP
5 1 (1.25%) VCP4
Quality Assurance & Compliance
1 14 (17.50%) SLA
2 1 (1.25%) QA
System Software
1 25 (31.25%) Active Directory
2 8 (10.00%) Hyper-V
3 5 (6.25%) VMware Infrastructure
4 2 (2.50%) VMware ESX
4 2 (2.50%) vSphere
5 1 (1.25%) Terminal Services
Systems Management
1 8 (10.00%) SCCM
2 7 (8.75%) SCOM
3 5 (6.25%) Nagios
4 3 (3.75%) Netcool
4 3 (3.75%) ITRS Geneos
5 2 (2.50%) Control-M
6 1 (1.25%) Backup Exec
6 1 (1.25%) WSUS
6 1 (1.25%) MOM
Vendors
1 29 (36.25%) Microsoft
2 12 (15.00%) Oracle
3 10 (12.50%) VMware
4 8 (10.00%) Cisco
5 5 (6.25%) CheckPoint
6 4 (5.00%) NetApp
6 4 (5.00%) Apple
7 3 (3.75%) Juniper
7 3 (3.75%) HP
7 3 (3.75%) EMC
8 2 (2.50%) Citrix
8 2 (2.50%) IBM
8 2 (2.50%) SAP
8 2 (2.50%) Sage
8 2 (2.50%) Nimble Storage
9 1 (1.25%) Symantec
9 1 (1.25%) Toshiba
9 1 (1.25%) NEC
9 1 (1.25%) LANDesk
9 1 (1.25%) WatchGuard
Birmingham, West Midlands (County)
Spectrum IT Recruitment (South) Ltd
Salary: £40000 - £45000 per annum + benefits
Posted: 2 hours ago
Birmingham, Warwickshire
Purple Sky Associates
Salary: benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £21,000 to £25,000 per annum
Posted: 8 days ago
Birmingham
Blue Town Online
Posted: 20 days ago