The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 76 106 71
Rank change year-on-year
+30 -35
Permanent jobs requiring a Support Analyst 72 25 52
As % of all permanent IT jobs located in Birmingham 2.92% 1.36% 2.89%
As % of the Job Titles category 3.08% 1.40% 2.99%
Number of salaries quoted 61 22 44
Average salary £27,500 £22,500 £25,000
Average salary % change year-on-year
+22.22% -10.00%
90% offered a salary of more than £20,500 £19,000 £18,650
10% offered a salary of more than £37,500 £48,500 £38,500
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2341 1791 1739
As % of all permanent IT jobs located in Birmingham 95.05% 97.39% 96.56%
Number of salaries quoted 1754 1461 1515
Average salary £42,500 £40,000 £44,500
Average salary % change year-on-year
+6.25% -10.11%
90% offered a salary of more than £26,000 £25,000 £27,500
10% offered a salary of more than £62,500 £65,000 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 1 May 2016.

Support Analyst Salary Histogram in Birmingham

Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 1 May 2016, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 52 (42.98%) Windows
1 52 (42.98%) Microsoft
2 36 (29.75%) SQL
3 29 (23.97%) Finance
4 27 (22.31%) MS Office
5 25 (20.66%) ITIL
5 25 (20.66%) SQL Server
5 25 (20.66%) MS Excel
6 23 (19.01%) Active Directory
7 18 (14.88%) IIS
8 17 (14.05%) Windows Server
9 16 (13.22%) Incident Management
9 16 (13.22%) SLA
10 15 (12.40%) VMware
11 13 (10.74%) Legal
11 13 (10.74%) CRM
12 12 (9.92%) MS Exchange
12 12 (9.92%) TCP/IP
12 12 (9.92%) Citrix
13 11 (9.09%) Law
13 11 (9.09%) Service Management
14 10 (8.26%) VMware Infrastructure
14 10 (8.26%) SQL Server Integration Services
14 10 (8.26%) Cisco
14 10 (8.26%) Oracle
15 9 (7.44%) Linux
15 9 (7.44%) Windows Server 2003
15 9 (7.44%) GAP Analysis
15 9 (7.44%) Document Management
15 9 (7.44%) Analytical Skills

Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 1 May 2016, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (14.88%) IIS
2 12 (9.92%) MS Exchange
3 8 (6.61%) Oracle UPK
3 8 (6.61%) Oracle Workflow
4 6 (4.96%) SharePoint
5 5 (4.13%) Exchange Server 2013
6 4 (3.31%) CMS
6 4 (3.31%) Exchange Server 2000
6 4 (3.31%) SharePoint 2010
6 4 (3.31%) SharePoint 2013
6 4 (3.31%) Skype for Business
6 4 (3.31%) Tomcat
6 4 (3.31%) WordPress
7 3 (2.48%) Adobe Experience Manager
7 3 (2.48%) Exchange Server 2010
8 2 (1.65%) Exchange Server 2003
9 1 (0.83%) Moodle
Applications
1 27 (22.31%) MS Office
2 25 (20.66%) MS Excel
Business Applications
1 8 (6.61%) Dynamics CRM
1 8 (6.61%) Oracle Assets
1 8 (6.61%) Oracle EBS
1 8 (6.61%) Oracle EBS R12
1 8 (6.61%) Oracle Financials
1 8 (6.61%) Oracle Payables
1 8 (6.61%) Oracle Receivables
2 2 (1.65%) Remedy ITSM
2 2 (1.65%) SAP HR
2 2 (1.65%) SAP Payroll
3 1 (0.83%) Dynamics GP
Cloud Services
1 3 (2.48%) IaaS
1 3 (2.48%) Microsoft Azure
1 3 (2.48%) PaaS
1 3 (2.48%) SaaS
2 1 (0.83%) Google Apps
Communications & Networking
1 12 (9.92%) TCP/IP
2 8 (6.61%) LAN
2 8 (6.61%) VoIP
2 8 (6.61%) WAN
3 3 (2.48%) Firewall
3 3 (2.48%) SAN
3 3 (2.48%) Unified Communications
4 2 (1.65%) MPLS
4 2 (1.65%) Network Security
4 2 (1.65%) PBX
4 2 (1.65%) VPN
5 1 (0.83%) BGP
5 1 (0.83%) Cisco Nexus
5 1 (0.83%) Internet
5 1 (0.83%) IP Telephony
Database & Business Intelligence
1 25 (20.66%) SQL Server
2 10 (8.26%) SQL Server Integration Services
3 8 (6.61%) Oracle BI Publisher
3 8 (6.61%) Oracle Reports
3 8 (6.61%) SQLPlus
4 6 (4.96%) SQL Server 2008
5 3 (2.48%) Data Warehouse
5 3 (2.48%) MySQL
6 2 (1.65%) SQL Server 2012
6 2 (1.65%) SQL Server Reporting Services
7 1 (0.83%) SQL Server Analysis Services
Development Applications
1 8 (6.61%) Toad
2 3 (2.48%) Team Foundation Server
3 1 (0.83%) Visual Studio
General
1 29 (23.97%) Finance
2 13 (10.74%) Legal
3 11 (9.09%) Law
4 5 (4.13%) German Language
4 5 (4.13%) Telecoms
5 4 (3.31%) Banking
5 4 (3.31%) Financial Institution
6 3 (2.48%) French Language
7 1 (0.83%) Front Office
7 1 (0.83%) Retail
Libraries, Frameworks & Software Standards
1 8 (6.61%) XML
2 6 (4.96%) HTML
3 3 (2.48%) XMPP
4 2 (1.65%) .NET
5 1 (0.83%) ODBC
Miscellaneous
1 9 (7.44%) Analytical Skills
2 8 (6.61%) Management Information System
3 4 (3.31%) Blackberry
3 4 (3.31%) Clustering
4 3 (2.48%) Fintech
4 3 (2.48%) iSeries
5 2 (1.65%) Fat Client
5 2 (1.65%) Thin Client
6 1 (0.83%) Driving Licence
6 1 (0.83%) Equities
6 1 (0.83%) Foreign Exchange (FX)
6 1 (0.83%) iPad
6 1 (0.83%) Mobile App
6 1 (0.83%) Mobile Computing
6 1 (0.83%) Replication
6 1 (0.83%) Statistics
Operating Systems
1 52 (42.98%) Windows
2 17 (14.05%) Windows Server
3 9 (7.44%) Linux
3 9 (7.44%) Windows Server 2003
4 8 (6.61%) Unix
4 8 (6.61%) Windows XP
5 7 (5.79%) Windows 7
6 6 (4.96%) Windows Server 2008
7 5 (4.13%) Windows 8
8 4 (3.31%) Windows 2000 Server
9 1 (0.83%) Android
9 1 (0.83%) Apple iOS
9 1 (0.83%) Windows Mobile
9 1 (0.83%) Windows Server 2012
Processes & Methodologies
1 25 (20.66%) ITIL
2 16 (13.22%) Incident Management
3 13 (10.74%) CRM
4 11 (9.09%) Service Management
5 9 (7.44%) Document Management
5 9 (7.44%) GAP Analysis
6 8 (6.61%) Business Intelligence
6 8 (6.61%) Root Cause Analysis
6 8 (6.61%) Translating Business Requirements
6 8 (6.61%) Workflow
7 7 (5.79%) Data Transformation
8 6 (4.96%) Data Governance
9 5 (4.13%) Time Management
10 4 (3.31%) ETRM
10 4 (3.31%) Problem Management
10 4 (3.31%) Stakeholder Management
10 4 (3.31%) Trend Analysis
10 4 (3.31%) Web Development
11 3 (2.48%) Load Balancing
11 3 (2.48%) Statistical Analysis
Programming Languages
1 36 (29.75%) SQL
2 8 (6.61%) Java
2 8 (6.61%) JavaScript
2 8 (6.61%) PL/SQL
3 5 (4.13%) PowerShell
Qualifications
1 8 (6.61%) Degree
2 5 (4.13%) DBS Check
3 3 (2.48%) Cisco Certification
3 3 (2.48%) ITIL Certification
4 2 (1.65%) CCNA
4 2 (1.65%) PRINCE2 Certification
5 1 (0.83%) CCDE
5 1 (0.83%) CCIE
5 1 (0.83%) CCNP
Quality Assurance & Compliance
1 16 (13.22%) SLA
2 3 (2.48%) QA
3 1 (0.83%) ISO/IEC 27001
System Software
1 23 (19.01%) Active Directory
2 10 (8.26%) VMware Infrastructure
3 5 (4.13%) Hyper-V
4 4 (3.31%) Microsoft Virtual Server
Systems Management
1 3 (2.48%) Cisco CUCM
1 3 (2.48%) SCCM
Vendors
1 52 (42.98%) Microsoft
2 15 (12.40%) VMware
3 12 (9.92%) Citrix
4 10 (8.26%) Cisco
4 10 (8.26%) Oracle
5 8 (6.61%) iManage
6 5 (4.13%) Avaya
7 3 (2.48%) Adobe
7 3 (2.48%) Apple
7 3 (2.48%) IBM
7 3 (2.48%) LANDesk
7 3 (2.48%) SAP
8 2 (1.65%) NEC
8 2 (1.65%) Remedy
8 2 (1.65%) Salesforce.com
8 2 (1.65%) Siebel
9 1 (0.83%) CheckPoint
9 1 (0.83%) Google
9 1 (0.83%) Juniper
9 1 (0.83%) Sybase
Birmingham, West Midlands (County)
Spring Technology
Salary: £22000.00 - £30000.00 per annum
Posted: 2 days ago