The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 48 67 78
Rank change year-on-year
+19 +11
Permanent jobs requiring a Support Analyst 110 61 34
As % of all permanent IT jobs located in Birmingham 4.61% 2.95% 2.02%
As % of the Job Titles category 4.90% 3.13% 2.18%
Number of salaries quoted 91 58 34
Average salary £28,000 £32,500 £30,500
Average salary % change year-on-year
-13.84% +6.55%
90% offered a salary of more than £21,500 £21,050 £19,300
10% offered a salary of more than £38,500 £47,500 £49,250
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2247 1952 1562
As % of all permanent IT jobs located in Birmingham 94.17% 94.53% 92.98%
Number of salaries quoted 1996 1781 1297
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £24,000 £27,000 £27,500
10% offered a salary of more than £70,000 £65,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 23 October 2014.

Support Analyst Salary Histogram in Birmingham

Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 23 October 2014, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 87 (55.41%) Windows
2 86 (54.78%) SQL
3 63 (40.13%) UNIX
4 49 (31.21%) Finance
5 39 (24.84%) Microsoft
6 30 (19.11%) SQL Server
7 25 (15.92%) ITIL
7 25 (15.92%) MS Office
7 25 (15.92%) Active Directory
7 25 (15.92%) Windows Server 2008
8 24 (15.29%) Financial Institution
9 23 (14.65%) Equities
9 23 (14.65%) Analytical Skills
10 21 (13.38%) Oracle
11 20 (12.74%) VMware
11 20 (12.74%) Windows Server 2003
12 17 (10.83%) Perl
12 17 (10.83%) Python
12 17 (10.83%) Wiki
12 17 (10.83%) Windows 7
12 17 (10.83%) Bash Shell
13 16 (10.19%) MS Excel
13 16 (10.19%) Windows XP
14 15 (9.55%) Sybase
14 15 (9.55%) Degree
15 14 (8.92%) .NET
15 14 (8.92%) PL/SQL
15 14 (8.92%) MS Exchange
16 13 (8.28%) ITIL Certification
17 12 (7.64%) Disaster Recovery

Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 23 October 2014, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (8.92%) MS Exchange
2 8 (5.10%) SharePoint
3 7 (4.46%) IIS
3 7 (4.46%) Exchange Server 2010
4 4 (2.55%) Tomcat
4 4 (2.55%) Blackberry Enterprise Server
5 3 (1.91%) Apache
5 3 (1.91%) JBoss
5 3 (1.91%) WebSphere
5 3 (1.91%) Exchange Server 2013
6 2 (1.27%) Lync
6 2 (1.27%) SharePoint Server
7 1 (0.64%) CMS
7 1 (0.64%) Exchange Server 2000
Applications
1 25 (15.92%) MS Office
2 16 (10.19%) MS Excel
Business Applications
1 1 (0.64%) Oracle EBS
1 1 (0.64%) Oracle EBS R12
1 1 (0.64%) Dynamics AX
Cloud Services
1 3 (1.91%) Office 365
2 2 (1.27%) SaaS
Communications & Networking
1 8 (5.10%) Internet
1 8 (5.10%) DNS
2 7 (4.46%) VPN
2 7 (4.46%) WAN
3 6 (3.82%) DHCP
3 6 (3.82%) Firewall
4 4 (2.55%) TCP/IP
4 4 (2.55%) SAN
5 3 (1.91%) ADSL
5 3 (1.91%) LAN
5 3 (1.91%) Network Security
6 2 (1.27%) Intrusion Detection
6 2 (1.27%) Cisco ASA
6 2 (1.27%) OSPF
6 2 (1.27%) EIGRP
7 1 (0.64%) Wireless
7 1 (0.64%) 3G
7 1 (0.64%) IP Telephony
Database & Business Intelligence
1 30 (19.11%) SQL Server
2 5 (3.18%) Crystal Reports
3 4 (2.55%) MySQL
4 3 (1.91%) BusinessObjects
5 2 (1.27%) SQL Server Analysis Services
5 2 (1.27%) KDB
5 2 (1.27%) Informix
6 1 (0.64%) Oracle Discoverer
6 1 (0.64%) RDBMS
6 1 (0.64%) BusinessObjects XI
6 1 (0.64%) Oracle Database
6 1 (0.64%) Relational Database
6 1 (0.64%) SQL Server 2005
Development Applications
1 7 (4.46%) Visual Studio
2 1 (0.64%) ProC
2 1 (0.64%) Team Foundation Server
2 1 (0.64%) Hudson
General
1 49 (31.21%) Finance
2 24 (15.29%) Financial Institution
3 8 (5.10%) Manufacturing
3 8 (5.10%) Front Office
4 4 (2.55%) Law
5 3 (1.91%) Legal
5 3 (1.91%) Advertising
5 3 (1.91%) Retail
6 2 (1.27%) Banking
6 2 (1.27%) Telecoms
7 1 (0.64%) Marketing
7 1 (0.64%) Billing
Libraries, Frameworks & Software Standards
1 14 (8.92%) .NET
2 3 (1.91%) EDI
2 3 (1.91%) SAP XI
3 2 (1.27%) ASP.NET
3 2 (1.27%) JMS
3 2 (1.27%) Middleware
Miscellaneous
1 23 (14.65%) Equities
1 23 (14.65%) Analytical Skills
2 17 (10.83%) Wiki
3 10 (6.37%) Computer Science
4 6 (3.82%) Foreign Exchange (FX)
5 5 (3.18%) Handset
5 5 (3.18%) Blackberry
6 3 (1.91%) LIMS
6 3 (1.91%) Mainframe
7 2 (1.27%) iSeries
7 2 (1.27%) Mobile App
7 2 (1.27%) AS400
8 1 (0.64%) Management Information System
8 1 (0.64%) EPoS
8 1 (0.64%) Client/Server
8 1 (0.64%) Mathematics
8 1 (0.64%) Market Risk
8 1 (0.64%) iPhone
8 1 (0.64%) Smart Meter
8 1 (0.64%) Open Source
Operating Systems
1 87 (55.41%) Windows
2 63 (40.13%) UNIX
3 25 (15.92%) Windows Server 2008
4 20 (12.74%) Windows Server 2003
5 17 (10.83%) Windows 7
6 16 (10.19%) Windows XP
7 10 (6.37%) Linux
8 9 (5.73%) Windows 8
9 6 (3.82%) Windows Server 2012
10 3 (1.91%) Mac OS
11 2 (1.27%) Ubuntu
11 2 (1.27%) Android
11 2 (1.27%) Debian
12 1 (0.64%) Windows 2000
12 1 (0.64%) Solaris
12 1 (0.64%) Windows Vista
12 1 (0.64%) Apple iOS
Processes & Methodologies
1 25 (15.92%) ITIL
2 12 (7.64%) Disaster Recovery
3 9 (5.73%) ERP
4 7 (4.46%) Capacity Management
4 7 (4.46%) Data Analysis
5 6 (3.82%) Electronic Trading
5 6 (3.82%) Algorithmic Trading
6 5 (3.18%) CRM
6 5 (3.18%) Continuous Improvement
6 5 (3.18%) Root Cause Analysis
6 5 (3.18%) Logistics
7 4 (2.55%) Incident Management
7 4 (2.55%) Business Analysis
7 4 (2.55%) Business Continuity
7 4 (2.55%) Business Continuity Planning
7 4 (2.55%) Release Management
7 4 (2.55%) Migration
7 4 (2.55%) Stakeholder Management
7 4 (2.55%) Service Delivery
8 3 (1.91%) SAP Implementation
Programming Languages
1 86 (54.78%) SQL
2 17 (10.83%) Perl
2 17 (10.83%) Python
2 17 (10.83%) Bash Shell
3 14 (8.92%) PL/SQL
4 9 (5.73%) C
5 8 (5.10%) PowerShell
6 6 (3.82%) Java
7 3 (1.91%) Shell Script
7 3 (1.91%) ABAP
8 2 (1.27%) C#
8 2 (1.27%) T-SQL
9 1 (0.64%) VB
9 1 (0.64%) VB.NET
9 1 (0.64%) C++
Qualifications
1 15 (9.55%) Degree
2 13 (8.28%) ITIL Certification
3 9 (5.73%) Microsoft Certification
4 6 (3.82%) MCSE
5 5 (3.18%) MCITP
6 4 (2.55%) VMware Certified Professional (VCP)
6 4 (2.55%) VCP4
6 4 (2.55%) MCSA
7 3 (1.91%) MCP
7 3 (1.91%) Security Cleared
8 2 (1.27%) ITIL Foundation Certificate
9 1 (0.64%) SC Cleared
Quality Assurance & Compliance
1 4 (2.55%) SLA
2 1 (0.64%) QA
System Software
1 25 (15.92%) Active Directory
2 11 (7.01%) VMware Infrastructure
3 4 (2.55%) VMware ESX
4 3 (1.91%) Terminal Services
5 1 (0.64%) Hyper-V
5 1 (0.64%) XenApp
5 1 (0.64%) vSphere
Systems Management
1 5 (3.18%) SCCM
2 4 (2.55%) Backup Exec
2 4 (2.55%) ITRS Geneos
2 4 (2.55%) SCOM
2 4 (2.55%) WSUS
2 4 (2.55%) MOM
2 4 (2.55%) Netcool
2 4 (2.55%) Nagios
3 3 (1.91%) Systems Management Server (SMS)
Vendors
1 39 (24.84%) Microsoft
2 21 (13.38%) Oracle
3 20 (12.74%) VMware
4 15 (9.55%) Sybase
5 10 (6.37%) Business Objects
6 7 (4.46%) Cisco
7 4 (2.55%) SAP
7 4 (2.55%) Symantec
7 4 (2.55%) CommVault
8 3 (1.91%) Apple
8 3 (1.91%) Intel
8 3 (1.91%) Citrix
8 3 (1.91%) Mitel
9 2 (1.27%) AppSense
9 2 (1.27%) Acronis
9 2 (1.27%) LANDesk
9 2 (1.27%) Sun
9 2 (1.27%) Juniper
9 2 (1.27%) Remedy
9 2 (1.27%) CheckPoint
Birmingham, West Midlands (County)
Erin Associates
Salary: £25000 - £26000 per annum + Excellent benefits + Training
Posted: 3 hours ago
Birmingham, West Midlands (County)
Venturi
Salary: £18000 - £22000 per annum + Benefits
Posted: 20 hours ago
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £35000.00 - £40000.00 per annum + Plus benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £22000.00 - £24000.00 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £40000.00 - £41000.00 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £26000.00 - £30000.00 per annum
Posted: 6 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £20000 - £30000 per annum + Market Leading lawfirm
Posted: 8 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum + Benefits
Posted: 8 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £20000 - £30000 per annum + Market Leading lawfirm
Posted: 9 days ago
Birmingham
Interquest - ITQ Financial - Tunbridge Wells
Salary: £1 per annum + Competitive
Posted: 10 days ago
Birmingham
Interquest - ITQ Financial - Tunbridge Wells
Salary: £32000 - £35350 per annum + Pension, 28 days holiday etc
Posted: 15 days ago
Birmingham
Edenhouse solutions ltd
Salary: Competitive
Posted: 23 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £200.00 - £240.00 per annum
Posted: 24 days ago