The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 57 57 73
Rank change year-on-year
0 +16
Permanent jobs requiring a Support Analyst 83 62 37
As % of all permanent IT jobs located in Birmingham 4.11% 3.40% 2.22%
As % of the Job Titles category 4.30% 3.60% 2.33%
Number of salaries quoted 78 54 36
Average salary £30,000 £32,500 £47,500
Average salary % change year-on-year
-7.69% -31.57%
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1928 1721 1585
As % of all permanent IT jobs located in Birmingham 95.45% 94.30% 95.08%
Number of salaries quoted 1764 1522 1375
Average salary £40,000 £40,000 £42,500
Average salary % change year-on-year
- -5.88%
90% offered a salary of more than £24,000 £25,000 £27,000
10% offered a salary of more than £65,000 £62,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 24 December 2014.

Support Analyst Salary Histogram in Birmingham

Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 24 December 2014, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 94 (56.97%) Windows
2 83 (50.30%) SQL
3 61 (36.97%) UNIX
4 44 (26.67%) Microsoft
4 44 (26.67%) Finance
5 29 (17.58%) ITIL
6 28 (16.97%) SQL Server
7 25 (15.15%) MS Office
8 23 (13.94%) Active Directory
9 21 (12.73%) Windows Server 2008
10 20 (12.12%) Financial Institution
11 19 (11.52%) Oracle
11 19 (11.52%) VMware
12 18 (10.91%) Analytical Skills
13 17 (10.30%) MS Excel
14 16 (9.70%) PL/SQL
14 16 (9.70%) ITIL Certification
14 16 (9.70%) Degree
15 15 (9.09%) Windows XP
15 15 (9.09%) Windows Server 2003
16 14 (8.48%) Sybase
16 14 (8.48%) Equities
16 14 (8.48%) Windows 7
17 13 (7.88%) Perl
17 13 (7.88%) Business Objects
17 13 (7.88%) Linux
17 13 (7.88%) Python
17 13 (7.88%) Disaster Recovery
17 13 (7.88%) Wiki
17 13 (7.88%) Bash Shell

Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 24 December 2014, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (6.67%) IIS
1 11 (6.67%) MS Exchange
2 6 (3.64%) Exchange Server 2013
3 5 (3.03%) Tomcat
3 5 (3.03%) SharePoint
4 4 (2.42%) Exchange Server 2003
5 3 (1.82%) Apache
5 3 (1.82%) Exchange Server 2010
6 2 (1.21%) WebSphere
6 2 (1.21%) Lync
6 2 (1.21%) JBoss
7 1 (0.61%) IBM Notes
7 1 (0.61%) Blackberry Enterprise Server
7 1 (0.61%) CMS
Applications
1 25 (15.15%) MS Office
2 17 (10.30%) MS Excel
3 1 (0.61%) S-PLUS
Business Applications
1 7 (4.24%) Oracle EBS
1 7 (4.24%) Oracle EBS R12
2 1 (0.61%) Dynamics AX
Cloud Services
1 2 (1.21%) Office 365
Communications & Networking
1 12 (7.27%) DNS
2 11 (6.67%) Firewall
3 9 (5.45%) Internet
4 6 (3.64%) DHCP
5 5 (3.03%) VLAN
6 4 (2.42%) Wi-Fi
6 4 (2.42%) VoIP
6 4 (2.42%) VPN
7 3 (1.82%) WAN
8 2 (1.21%) TCP/IP
8 2 (1.21%) Intrusion Detection
8 2 (1.21%) OSPF
8 2 (1.21%) EIGRP
8 2 (1.21%) Network Security
8 2 (1.21%) Cisco ASA
9 1 (0.61%) LAN
9 1 (0.61%) SSL
9 1 (0.61%) SAN
Database & Business Intelligence
1 28 (16.97%) SQL Server
2 4 (2.42%) Oracle Discoverer
3 3 (1.82%) Crystal Reports
3 3 (1.82%) BusinessObjects
4 2 (1.21%) MySQL
4 2 (1.21%) Relational Database
4 2 (1.21%) RDBMS
4 2 (1.21%) SQL Server Analysis Services
4 2 (1.21%) KDB
5 1 (0.61%) SQL Server 2008
5 1 (0.61%) SQL Server 2012
5 1 (0.61%) Oracle Database
5 1 (0.61%) Informix
5 1 (0.61%) BusinessObjects XI
Development Applications
1 7 (4.24%) Visual Studio
2 2 (1.21%) Hudson
3 1 (0.61%) ProC
3 1 (0.61%) Team Foundation Server
General
1 44 (26.67%) Finance
2 20 (12.12%) Financial Institution
3 8 (4.85%) Retail
4 5 (3.03%) Telecoms
5 4 (2.42%) Manufacturing
5 4 (2.42%) Law
6 3 (1.82%) Legal
6 3 (1.82%) Front Office
6 3 (1.82%) Advertising
7 2 (1.21%) Banking
7 2 (1.21%) Billing
8 1 (0.61%) Marketing
Libraries, Frameworks & Software Standards
1 12 (7.27%) .NET
2 3 (1.82%) EDI
2 3 (1.82%) SAP XI
3 2 (1.21%) JMS
3 2 (1.21%) Middleware
3 2 (1.21%) ASP.NET
Miscellaneous
1 18 (10.91%) Analytical Skills
2 14 (8.48%) Equities
3 13 (7.88%) Wiki
4 9 (5.45%) Computer Science
5 5 (3.03%) Handset
6 4 (2.42%) LIMS
7 3 (1.82%) Mainframe
8 2 (1.21%) Blackberry
8 2 (1.21%) Mobile App
8 2 (1.21%) iSeries
8 2 (1.21%) Smart Meter
8 2 (1.21%) AS400
8 2 (1.21%) Mathematics
9 1 (0.61%) Market Risk
9 1 (0.61%) iPhone
9 1 (0.61%) Open Source
9 1 (0.61%) Foreign Exchange (FX)
9 1 (0.61%) Management Information System
9 1 (0.61%) Clustering
9 1 (0.61%) IVR
Operating Systems
1 94 (56.97%) Windows
2 61 (36.97%) UNIX
3 21 (12.73%) Windows Server 2008
4 15 (9.09%) Windows XP
4 15 (9.09%) Windows Server 2003
5 14 (8.48%) Windows 7
6 13 (7.88%) Linux
7 6 (3.64%) Windows Server 2012
8 5 (3.03%) Windows 8
9 3 (1.82%) Mac OS
10 2 (1.21%) SUSE Linux Enterprise Server
10 2 (1.21%) CentOS
10 2 (1.21%) Solaris
10 2 (1.21%) Debian
10 2 (1.21%) Ubuntu
11 1 (0.61%) Android
11 1 (0.61%) Red Hat Enterprise Linux
Processes & Methodologies
1 29 (17.58%) ITIL
2 13 (7.88%) Disaster Recovery
3 8 (4.85%) CRM
4 7 (4.24%) Service Delivery
4 7 (4.24%) Time Management
5 6 (3.64%) Continuous Improvement
6 5 (3.03%) Release Management
6 5 (3.03%) ERP
6 5 (3.03%) Asset Management
6 5 (3.03%) Logistics
7 4 (2.42%) Business Analysis
7 4 (2.42%) Stakeholder Management
7 4 (2.42%) Root Cause Analysis
8 3 (1.82%) Data Analysis
8 3 (1.82%) Web Application Development
8 3 (1.82%) Migration
8 3 (1.82%) SAP Implementation
8 3 (1.82%) Business Continuity
8 3 (1.82%) Mentoring
9 2 (1.21%) Software License Management
Programming Languages
1 83 (50.30%) SQL
2 16 (9.70%) PL/SQL
3 13 (7.88%) Perl
3 13 (7.88%) Python
3 13 (7.88%) Bash Shell
4 8 (4.85%) C
5 5 (3.03%) Java
6 4 (2.42%) Shell Script
6 4 (2.42%) PowerShell
7 3 (1.82%) RPG IV
7 3 (1.82%) ABAP
7 3 (1.82%) RPG
8 2 (1.21%) T-SQL
8 2 (1.21%) C#
9 1 (0.61%) C++
9 1 (0.61%) VB.NET
Qualifications
1 16 (9.70%) ITIL Certification
1 16 (9.70%) Degree
2 7 (4.24%) Microsoft Certification
3 6 (3.64%) MCSE
4 5 (3.03%) MCSA
4 5 (3.03%) MCITP
4 5 (3.03%) Security Cleared
5 4 (2.42%) VCP4
5 4 (2.42%) SC Cleared
5 4 (2.42%) VMware Certified Professional (VCP)
6 2 (1.21%) ITIL Foundation Certificate
7 1 (0.61%) ISEB
Quality Assurance & Compliance
1 11 (6.67%) SLA
2 2 (1.21%) QA
System Software
1 23 (13.94%) Active Directory
2 12 (7.27%) VMware Infrastructure
3 5 (3.03%) Hyper-V
4 4 (2.42%) vSphere
4 4 (2.42%) Terminal Services
4 4 (2.42%) VMware ESX
5 1 (0.61%) VMware ESXi
Systems Management
1 8 (4.85%) Nagios
2 5 (3.03%) WSUS
3 4 (2.42%) SCOM
3 4 (2.42%) ITRS Geneos
3 4 (2.42%) MOM
3 4 (2.42%) Netcool
3 4 (2.42%) Backup Exec
4 2 (1.21%) SCCM
5 1 (0.61%) NetBackup
Vendors
1 44 (26.67%) Microsoft
2 19 (11.52%) Oracle
2 19 (11.52%) VMware
3 14 (8.48%) Sybase
4 13 (7.88%) Business Objects
5 7 (4.24%) Cisco
6 5 (3.03%) SAP
7 4 (2.42%) Juniper
7 4 (2.42%) CommVault
7 4 (2.42%) Symantec
7 4 (2.42%) Mitel
7 4 (2.42%) WatchGuard
8 3 (1.82%) IBM
9 2 (1.21%) Sun
9 2 (1.21%) Citrix
9 2 (1.21%) Red Hat
9 2 (1.21%) CheckPoint
9 2 (1.21%) Remedy
9 2 (1.21%) AppSense
9 2 (1.21%) Acronis
Birmingham
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum
Posted: 23 days ago