The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 77 67 65
Rank change year-on-year
-10 -2
Permanent jobs requiring a Support Analyst 50 64 43
As % of all permanent IT jobs located in Birmingham 2.30% 2.99% 2.57%
As % of the Job Titles category 2.44% 3.19% 2.74%
Number of salaries quoted 29 60 41
Average salary £27,500 £32,500 £30,000
Average salary % change year-on-year
-15.38% +8.33%
90% offered a salary of more than £21,200 £22,500 £22,500
10% offered a salary of more than £38,800 £45,250 £42,500
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2048 2009 1570
As % of all permanent IT jobs located in Birmingham 94.33% 93.75% 93.73%
Number of salaries quoted 1737 1798 1351
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £26,250 £25,000 £25,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 22 August 2014.

Support Analyst Salary Histogram in Birmingham

Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 22 August 2014, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 55 (54.46%) Windows
2 47 (46.53%) SQL
3 38 (37.62%) Microsoft
4 29 (28.71%) Finance
5 28 (27.72%) Active Directory
5 28 (27.72%) UNIX
6 25 (24.75%) MS Office
7 22 (21.78%) Windows Server 2008
8 21 (20.79%) Windows 7
8 21 (20.79%) MS Exchange
8 21 (20.79%) VMware
9 19 (18.81%) Windows Server 2003
9 19 (18.81%) MS Excel
10 18 (17.82%) Equities
11 17 (16.83%) Oracle
12 16 (15.84%) Windows XP
13 14 (13.86%) Blackberry
14 13 (12.87%) Financial Institution
14 13 (12.87%) Python
14 13 (12.87%) SQL Server
14 13 (12.87%) Perl
14 13 (12.87%) Bash Shell
14 13 (12.87%) Wiki
15 12 (11.88%) VMware Infrastructure
15 12 (11.88%) VPN
15 12 (11.88%) Internet
16 11 (10.89%) WAN
16 11 (10.89%) Cisco
16 11 (10.89%) Microsoft Certification
17 10 (9.90%) TCP/IP

Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 22 August 2014, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (20.79%) MS Exchange
2 10 (9.90%) Blackberry Enterprise Server
3 8 (7.92%) Exchange Server 2010
4 6 (5.94%) SharePoint
5 5 (4.95%) IIS
6 3 (2.97%) SharePoint Server
7 2 (1.98%) Apache
7 2 (1.98%) Tomcat
7 2 (1.98%) WebSphere
7 2 (1.98%) Exchange Server 2000
7 2 (1.98%) Exchange Server 2013
8 1 (0.99%) SugarCRM
8 1 (0.99%) CICS
Applications
1 25 (24.75%) MS Office
2 19 (18.81%) MS Excel
Business Applications
1 1 (0.99%) Dynamics CRM
1 1 (0.99%) Dynamics AX
Cloud Services
1 2 (1.98%) Office 365
1 2 (1.98%) SaaS
Communications & Networking
1 12 (11.88%) VPN
1 12 (11.88%) Internet
2 11 (10.89%) WAN
3 10 (9.90%) TCP/IP
4 8 (7.92%) ADSL
5 5 (4.95%) SAN
6 4 (3.96%) Firewall
7 3 (2.97%) DNS
8 2 (1.98%) 3G
8 2 (1.98%) LAN
8 2 (1.98%) DHCP
9 1 (0.99%) IP Telephony
9 1 (0.99%) Network Security
9 1 (0.99%) Wireless
Database & Business Intelligence
1 13 (12.87%) SQL Server
2 6 (5.94%) Crystal Reports
3 4 (3.96%) MySQL
4 3 (2.97%) Relational Database
4 3 (2.97%) BusinessObjects
5 2 (1.98%) Informix
5 2 (1.98%) SQL Server Analysis Services
5 2 (1.98%) SQL Server 2005
5 2 (1.98%) SQL Server Reporting Services
6 1 (0.99%) Oracle Database
6 1 (0.99%) QlikView
6 1 (0.99%) Oracle Database 11g
6 1 (0.99%) Oracle Reports
6 1 (0.99%) DB2
6 1 (0.99%) RDBMS
6 1 (0.99%) Oracle Database 10g
Development Applications
1 6 (5.94%) Visual Studio
General
1 29 (28.71%) Finance
2 13 (12.87%) Financial Institution
3 7 (6.93%) Manufacturing
4 6 (5.94%) Front Office
5 5 (4.95%) Retail
6 2 (1.98%) Telecoms
7 1 (0.99%) Legal
Libraries, Frameworks & Software Standards
1 7 (6.93%) .NET
2 3 (2.97%) EDI
2 3 (2.97%) SAP XI
3 2 (1.98%) Middleware
4 1 (0.99%) ASP.NET
Miscellaneous
1 18 (17.82%) Equities
2 14 (13.86%) Blackberry
3 13 (12.87%) Wiki
4 5 (4.95%) Foreign Exchange (FX)
5 4 (3.96%) Mainframe
5 4 (3.96%) Handset
6 2 (1.98%) EPoS
6 2 (1.98%) AS400
6 2 (1.98%) Computer Science
6 2 (1.98%) PDA
6 2 (1.98%) Mobile App
6 2 (1.98%) iSeries
7 1 (0.99%) FMCG
7 1 (0.99%) iPhone
7 1 (0.99%) VSAM
7 1 (0.99%) Market Risk
7 1 (0.99%) IBM Mainframe
7 1 (0.99%) Client/Server
7 1 (0.99%) Clustering
7 1 (0.99%) IVR
Operating Systems
1 55 (54.46%) Windows
2 28 (27.72%) UNIX
3 22 (21.78%) Windows Server 2008
4 21 (20.79%) Windows 7
5 19 (18.81%) Windows Server 2003
6 16 (15.84%) Windows XP
7 10 (9.90%) Windows 8
8 6 (5.94%) Windows Server 2012
9 4 (3.96%) Linux
10 3 (2.97%) Android
11 2 (1.98%) Windows 2000
11 2 (1.98%) Apple iOS
12 1 (0.99%) Mac OS
12 1 (0.99%) Ubuntu
12 1 (0.99%) Windows Vista
12 1 (0.99%) Debian
Processes & Methodologies
1 10 (9.90%) ERP
2 8 (7.92%) ITIL
3 6 (5.94%) Data Analysis
3 6 (5.94%) Capacity Management
4 5 (4.95%) Logistics
4 5 (4.95%) Electronic Trading
4 5 (4.95%) Algorithmic Trading
4 5 (4.95%) Disaster Recovery
5 4 (3.96%) Business Continuity
5 4 (3.96%) Document Management
5 4 (3.96%) Business Continuity Planning
5 4 (3.96%) Root Cause Analysis
6 3 (2.97%) SAP Implementation
7 2 (1.98%) Workflow
7 2 (1.98%) Migration
7 2 (1.98%) Stakeholder Management
7 2 (1.98%) Change Management
7 2 (1.98%) Supplier Management
7 2 (1.98%) Incident Management
7 2 (1.98%) Kalman Filter
Programming Languages
1 47 (46.53%) SQL
2 13 (12.87%) Python
2 13 (12.87%) Perl
2 13 (12.87%) Bash Shell
3 6 (5.94%) PowerShell
4 5 (4.95%) Java
4 5 (4.95%) PL/SQL
4 5 (4.95%) C
5 3 (2.97%) ABAP
6 2 (1.98%) Shell Script
6 2 (1.98%) VB
7 1 (0.99%) C#
7 1 (0.99%) C++
7 1 (0.99%) COBOL
7 1 (0.99%) JCL
Qualifications
1 11 (10.89%) Microsoft Certification
2 8 (7.92%) MCP
3 3 (2.97%) Security Cleared
3 3 (2.97%) MCSE
4 2 (1.98%) ITIL Certification
4 2 (1.98%) Degree
4 2 (1.98%) MCITP
5 1 (0.99%) VCP4
5 1 (0.99%) VMware Certified Professional (VCP)
5 1 (0.99%) MCSA
Quality Assurance & Compliance
1 2 (1.98%) SLA
System Software
1 28 (27.72%) Active Directory
2 12 (11.88%) VMware Infrastructure
3 8 (7.92%) Terminal Services
4 2 (1.98%) XenApp
5 1 (0.99%) Hyper-V
5 1 (0.99%) VMware ESX
Systems Management
1 8 (7.92%) SCCM
1 8 (7.92%) Systems Management Server (SMS)
2 1 (0.99%) WSUS
2 1 (0.99%) CA Endevor
2 1 (0.99%) SCOM
2 1 (0.99%) Backup Exec
2 1 (0.99%) MOM
Vendors
1 38 (37.62%) Microsoft
2 21 (20.79%) VMware
3 17 (16.83%) Oracle
4 11 (10.89%) Cisco
5 8 (7.92%) Intel
6 6 (5.94%) Business Objects
6 6 (5.94%) Citrix
7 5 (4.95%) Sybase
7 5 (4.95%) Apple
8 4 (3.96%) SAP
9 3 (2.97%) IBM
10 2 (1.98%) JD Edwards
10 2 (1.98%) i2
10 2 (1.98%) Remedy
10 2 (1.98%) Open Text
10 2 (1.98%) Interwoven
10 2 (1.98%) Unisys
10 2 (1.98%) JBoss
10 2 (1.98%) LANDesk
11 1 (0.99%) RedPrairie
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Posted: 4 hours ago
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