The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 76 58 67
Rank change year-on-year
-18 +9
Permanent jobs requiring a Support Analyst 47 67 46
As % of all permanent IT jobs located in Birmingham 2.39% 3.32% 2.73%
As % of the Job Titles category 2.53% 3.54% 2.88%
Number of salaries quoted 35 60 41
Average salary £27,500 £32,250 £30,000
Average salary % change year-on-year
-14.72% +7.50%
90% offered a salary of more than £21,300 £22,450 £24,500
10% offered a salary of more than £42,500 £38,875 £42,500
UK excluding London average salary £27,500 £27,500 £30,000
% change year-on-year
- -8.33%
Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1855 1890 1598
As % of all permanent IT jobs located in Birmingham 94.21% 93.70% 94.72%
Number of salaries quoted 1599 1669 1409
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £26,500 £25,000 £26,500
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
West Midlands

Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 28 July 2014.

Support Analyst Salary Histogram in Birmingham

Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 July 2014, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 59 (58.42%) Windows
2 49 (48.51%) SQL
3 40 (39.60%) Microsoft
4 31 (30.69%) Active Directory
5 30 (29.70%) MS Office
6 25 (24.75%) UNIX
6 25 (24.75%) Finance
7 24 (23.76%) MS Excel
7 24 (23.76%) Windows Server 2008
7 24 (23.76%) Windows 7
8 22 (21.78%) Windows XP
8 22 (21.78%) MS Exchange
9 21 (20.79%) VMware
10 20 (19.80%) Windows Server 2003
11 17 (16.83%) VPN
12 16 (15.84%) Oracle
13 15 (14.85%) WAN
13 15 (14.85%) Blackberry
14 14 (13.86%) Equities
14 14 (13.86%) SQL Server
15 13 (12.87%) VMware Infrastructure
16 12 (11.88%) Perl
16 12 (11.88%) Cisco
16 12 (11.88%) Blackberry Enterprise Server
16 12 (11.88%) Internet
16 12 (11.88%) TCP/IP
17 11 (10.89%) Microsoft Certification
17 11 (10.89%) ERP
18 10 (9.90%) ADSL
18 10 (9.90%) Intel

Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 28 July 2014, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (21.78%) MS Exchange
2 12 (11.88%) Blackberry Enterprise Server
3 8 (7.92%) Exchange Server 2010
4 6 (5.94%) SharePoint
5 4 (3.96%) WebSphere
6 3 (2.97%) SharePoint Server
7 2 (1.98%) IIS
7 2 (1.98%) Exchange Server 2000
7 2 (1.98%) Exchange Server 2013
8 1 (0.99%) SugarCRM
8 1 (0.99%) CICS
Applications
1 30 (29.70%) MS Office
2 24 (23.76%) MS Excel
Business Applications
1 1 (0.99%) Dynamics CRM
Cloud Services
1 2 (1.98%) Office 365
1 2 (1.98%) SaaS
Communications & Networking
1 17 (16.83%) VPN
2 15 (14.85%) WAN
3 12 (11.88%) Internet
3 12 (11.88%) TCP/IP
4 10 (9.90%) ADSL
5 6 (5.94%) LAN
5 6 (5.94%) SAN
6 5 (4.95%) Firewall
7 2 (1.98%) 3G
7 2 (1.98%) DNS
8 1 (0.99%) Network Security
8 1 (0.99%) IP Telephony
8 1 (0.99%) DHCP
8 1 (0.99%) Wireless
Database & Business Intelligence
1 14 (13.86%) SQL Server
2 7 (6.93%) Relational Database
3 6 (5.94%) Crystal Reports
4 4 (3.96%) RDBMS
4 4 (3.96%) MySQL
5 2 (1.98%) Informix
5 2 (1.98%) SQL Server Reporting Services
5 2 (1.98%) SQL Server 2005
6 1 (0.99%) Oracle Database
6 1 (0.99%) QlikView
6 1 (0.99%) Oracle Database 11g
6 1 (0.99%) SQL Server Analysis Services
6 1 (0.99%) DB2
6 1 (0.99%) Oracle Reports
6 1 (0.99%) Oracle Database 10g
Development Applications
1 7 (6.93%) Visual Studio
General
1 25 (24.75%) Finance
2 9 (8.91%) Financial Institution
3 7 (6.93%) Manufacturing
4 6 (5.94%) Front Office
5 5 (4.95%) Retail
6 2 (1.98%) Banking
7 1 (0.99%) Telecoms
7 1 (0.99%) Law
7 1 (0.99%) Legal
Libraries, Frameworks & Software Standards
1 9 (8.91%) .NET
2 3 (2.97%) CSS
2 3 (2.97%) HTML
3 2 (1.98%) EDI
3 2 (1.98%) FIX Protocol
4 1 (0.99%) ASP.NET
4 1 (0.99%) Middleware
Miscellaneous
1 15 (14.85%) Blackberry
2 14 (13.86%) Equities
3 9 (8.91%) Wiki
4 5 (4.95%) Foreign Exchange (FX)
5 4 (3.96%) Handset
6 3 (2.97%) iSeries
6 3 (2.97%) EPoS
6 3 (2.97%) AS400
7 2 (1.98%) Mainframe
7 2 (1.98%) PDA
7 2 (1.98%) Mobile App
8 1 (0.99%) Computer Science
8 1 (0.99%) FMCG
8 1 (0.99%) IBM Mainframe
8 1 (0.99%) VSAM
8 1 (0.99%) Client/Server
Operating Systems
1 59 (58.42%) Windows
2 25 (24.75%) UNIX
3 24 (23.76%) Windows Server 2008
3 24 (23.76%) Windows 7
4 22 (21.78%) Windows XP
5 20 (19.80%) Windows Server 2003
6 10 (9.90%) Windows 8
7 7 (6.93%) Linux
8 6 (5.94%) Windows Server 2012
9 3 (2.97%) Android
9 3 (2.97%) Solaris
10 2 (1.98%) Windows 2000
10 2 (1.98%) Apple iOS
11 1 (0.99%) Windows Vista
11 1 (0.99%) Ubuntu
11 1 (0.99%) Debian
Processes & Methodologies
1 11 (10.89%) ERP
2 8 (7.92%) ITIL
3 7 (6.93%) Data Analysis
4 5 (4.95%) Capacity Management
4 5 (4.95%) Algorithmic Trading
4 5 (4.95%) Electronic Trading
4 5 (4.95%) Document Management
5 4 (3.96%) Disaster Recovery
5 4 (3.96%) Business Continuity
5 4 (3.96%) CRM
5 4 (3.96%) Root Cause Analysis
5 4 (3.96%) Business Continuity Planning
6 3 (2.97%) Stakeholder Management
6 3 (2.97%) Change Management
7 2 (1.98%) Workflow
7 2 (1.98%) Migration
7 2 (1.98%) Logistics
7 2 (1.98%) Incident Management
8 1 (0.99%) Change Control
8 1 (0.99%) Business Intelligence
Programming Languages
1 49 (48.51%) SQL
2 12 (11.88%) Perl
3 9 (8.91%) Bash Shell
3 9 (8.91%) Java
3 9 (8.91%) C
3 9 (8.91%) Python
4 7 (6.93%) Shell Script
4 7 (6.93%) PL/SQL
5 6 (5.94%) PowerShell
6 3 (2.97%) VB
6 3 (2.97%) C++
6 3 (2.97%) PHP
7 2 (1.98%) C#
8 1 (0.99%) COBOL
8 1 (0.99%) RPG
8 1 (0.99%) JCL
Qualifications
1 11 (10.89%) Microsoft Certification
2 10 (9.90%) MCP
3 4 (3.96%) Degree
4 2 (1.98%) Security Cleared
5 1 (0.99%) MCITP
5 1 (0.99%) MCSE
Quality Assurance & Compliance
1 4 (3.96%) SLA
System Software
1 31 (30.69%) Active Directory
2 13 (12.87%) VMware Infrastructure
3 10 (9.90%) Terminal Services
4 2 (1.98%) XenApp
5 1 (0.99%) Hyper-V
Systems Management
1 10 (9.90%) Systems Management Server (SMS)
1 10 (9.90%) SCCM
2 1 (0.99%) CA Endevor
Vendors
1 40 (39.60%) Microsoft
2 21 (20.79%) VMware
3 16 (15.84%) Oracle
4 12 (11.88%) Cisco
5 10 (9.90%) Intel
6 8 (7.92%) Sybase
7 6 (5.94%) Citrix
8 5 (4.95%) Apple
9 4 (3.96%) Salesforce.com
9 4 (3.96%) JBoss
10 3 (2.97%) Progress
10 3 (2.97%) IBM
10 3 (2.97%) Sage
11 2 (1.98%) Open Text
11 2 (1.98%) JD Edwards
11 2 (1.98%) i2
11 2 (1.98%) Interwoven
11 2 (1.98%) Symantec
11 2 (1.98%) Unisys
11 2 (1.98%) LANDesk
Birmingham, West Midlands (County)
Ashdown IT
Salary: £25000 per annum
Posted: 5 days ago
Birmingham
Edenhouse solutions ltd
Salary: Competitive
Posted: 5 days ago
Birmingham, West Midlands (County)
JPS Selection
Salary: From £30,000 to £40,000 per annum + Bonus + Substantial Benefits
Posted: 6 days ago
Birmingham, West Midlands (County)
Accenture
Salary: Up to £27,000 per annum plus excellent benefits package
Posted: 13 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £25000 - £28000 per annum
Posted: 20 days ago