The statistics below represent IT jobs advertised across the Birmingham region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Support Analyst
West Midlands / Birmingham
Rank 85 81 89
Rank change year-on-year
-4 +8
Permanent jobs requiring a Support Analyst 32 51 37
As % of all permanent IT jobs located in Birmingham 1.80% 2.38% 2.07%
As % of the Job Titles category 1.85% 2.48% 2.14%
Number of salaries quoted 30 43 36
Median salary £28,750 £30,000 £33,750
Median salary % change year-on-year
-4.16% -11.11%
90% offered a salary of more than £22,350 £21,000 £19,000
10% offered a salary of more than £37,500 £40,000 £41,000
UK excluding London median salary £27,500 £28,900 £27,500
% change year-on-year
-4.84% +5.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1734 2060 1727
As % of all permanent IT jobs located in Birmingham 97.64% 95.99% 96.43%
Number of salaries quoted 1356 1692 1539
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £26,800 £27,500 £24,000
10% offered a salary of more than £60,000 £65,000 £62,500
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

Support Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 23 February 2017.

Support Analyst Salary Histogram in Birmingham

Support Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 23 February 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Support Analyst in the job title.

1 44 (53.66%) Windows
2 34 (41.46%) Microsoft
3 27 (32.93%) MS Office
4 23 (28.05%) MS Excel
5 21 (25.61%) Active Directory
6 19 (23.17%) SQL
6 19 (23.17%) Windows Server
7 17 (20.73%) SQL Server
8 14 (17.07%) Analytical Skills
9 13 (15.85%) Windows 7
9 13 (15.85%) VMware
10 12 (14.63%) Linux
10 12 (14.63%) TCP/IP
11 11 (13.41%) ITIL
12 10 (12.20%) ERP
12 10 (12.20%) Service Management
12 10 (12.20%) Finance
13 8 (9.76%) LAN
14 7 (8.54%) CRM
14 7 (8.54%) MS Exchange
14 7 (8.54%) Cisco
14 7 (8.54%) SQL Server 2008
15 6 (7.32%) Presales
15 6 (7.32%) SLA
15 6 (7.32%) DHCP
15 6 (7.32%) .NET
15 6 (7.32%) IIS
15 6 (7.32%) Java
15 6 (7.32%) Law
16 5 (6.10%) Legal

Support Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (8.54%) MS Exchange
2 6 (7.32%) IIS
3 4 (4.88%) Exchange Server 2013
4 2 (2.44%) Exchange Server 2010
4 2 (2.44%) SharePoint
5 1 (1.22%) Apache
5 1 (1.22%) IBM Notes
5 1 (1.22%) nginx
Applications
1 27 (32.93%) MS Office
2 23 (28.05%) MS Excel
3 2 (2.44%) MS Project
3 2 (2.44%) MS Visio
Business Applications
1 2 (2.44%) SAP CAR
1 2 (2.44%) SAP Forecasting and Replenishment
1 2 (2.44%) SAP POS DM
1 2 (2.44%) SAP Retail
2 1 (1.22%) Sage 200
2 1 (1.22%) SAP HR
2 1 (1.22%) SAP Payroll
Cloud Services
1 1 (1.22%) Office 365
Communications & Networking
1 12 (14.63%) TCP/IP
2 8 (9.76%) LAN
3 6 (7.32%) DHCP
4 4 (4.88%) Intranet
4 4 (4.88%) VoIP
4 4 (4.88%) Wireless
5 3 (3.66%) ATM
5 3 (3.66%) Firewall
5 3 (3.66%) WAN
6 2 (2.44%) DSL
6 2 (2.44%) Ethernet
6 2 (2.44%) MPLS
6 2 (2.44%) PBX
6 2 (2.44%) Remote Desktop
6 2 (2.44%) Wi-Fi
7 1 (1.22%) FTP
7 1 (1.22%) HTTP
7 1 (1.22%) Internet
7 1 (1.22%) NAS
7 1 (1.22%) SAN
Database & Business Intelligence
1 17 (20.73%) SQL Server
2 7 (8.54%) SQL Server 2008
3 4 (4.88%) MySQL
3 4 (4.88%) Relational Database
3 4 (4.88%) SQL Server Reporting Services
4 3 (3.66%) Crystal Reports
4 3 (3.66%) Oracle Reports
5 2 (2.44%) MS Access
6 1 (1.22%) BusinessObjects
6 1 (1.22%) SQL Server 2000
6 1 (1.22%) SQL Server 2005
Development Applications
1 3 (3.66%) Git (software)
1 3 (3.66%) Subversion
1 3 (3.66%) TortoiseSVN
1 3 (3.66%) Visual Studio
General
1 10 (12.20%) Finance
2 6 (7.32%) Law
3 5 (6.10%) Legal
4 4 (4.88%) Aerospace
4 4 (4.88%) Manufacturing
5 3 (3.66%) Retail
6 1 (1.22%) Advertising
6 1 (1.22%) Automotive
6 1 (1.22%) Banking
6 1 (1.22%) French Language
6 1 (1.22%) German Language
6 1 (1.22%) Polish Language
6 1 (1.22%) Spanish Language
Libraries, Frameworks & Software Standards
1 6 (7.32%) .NET
2 1 (1.22%) LAMP
2 1 (1.22%) LEMP Stack
Miscellaneous
1 14 (17.07%) Analytical Skills
2 4 (4.88%) Data Centre
2 4 (4.88%) iPad
2 4 (4.88%) iSeries
3 1 (1.22%) Blackberry
3 1 (1.22%) Driving Licence
3 1 (1.22%) EPoS
3 1 (1.22%) iPhone
3 1 (1.22%) Management Information System
3 1 (1.22%) Reinsurance
3 1 (1.22%) Replication
3 1 (1.22%) Smartphone
3 1 (1.22%) Video Conferencing
Operating Systems
1 44 (53.66%) Windows
2 19 (23.17%) Windows Server
3 13 (15.85%) Windows 7
4 12 (14.63%) Linux
5 5 (6.10%) Unix
5 5 (6.10%) Windows Server 2003
5 5 (6.10%) Windows Server 2012
6 4 (4.88%) Windows XP
7 3 (3.66%) Windows 10
7 3 (3.66%) Windows 8
8 2 (2.44%) Windows Server 2008
9 1 (1.22%) Android
9 1 (1.22%) Apple iOS
Processes & Methodologies
1 11 (13.41%) ITIL
2 10 (12.20%) ERP
2 10 (12.20%) Service Management
3 7 (8.54%) CRM
4 6 (7.32%) Presales
5 5 (6.10%) Business Intelligence
5 5 (6.10%) Document Management
5 5 (6.10%) Project Planning
5 5 (6.10%) Workflow
6 4 (4.88%) Disaster Recovery
6 4 (4.88%) Project Management
7 3 (3.66%) Agile Software Development
7 3 (3.66%) Business Development
7 3 (3.66%) DNA
7 3 (3.66%) Incident Management
7 3 (3.66%) Logistics
7 3 (3.66%) OO
7 3 (3.66%) RAD
7 3 (3.66%) Root Cause Analysis
8 2 (2.44%) Change Control
Programming Languages
1 19 (23.17%) SQL
2 6 (7.32%) Java
3 5 (6.10%) C#
4 4 (4.88%) RPG
4 4 (4.88%) VB.NET
5 3 (3.66%) Delphi
6 1 (1.22%) PHP
6 1 (1.22%) R
6 1 (1.22%) T-SQL
Qualifications
1 5 (6.10%) Degree
2 1 (1.22%) ITIL Certification
2 1 (1.22%) ITIL Foundation Certificate
2 1 (1.22%) MBCS
2 1 (1.22%) SC Cleared
2 1 (1.22%) Security Cleared
Quality Assurance & Compliance
1 6 (7.32%) SLA
2 3 (3.66%) Sarbanes-Oxley
3 2 (2.44%) GxP
System Software
1 21 (25.61%) Active Directory
2 5 (6.10%) VMware Infrastructure
3 1 (1.22%) Citrix Presentation Server
3 1 (1.22%) vSphere
3 1 (1.22%) XenApp
Systems Management
1 1 (1.22%) Backup Exec
1 1 (1.22%) Control-M
1 1 (1.22%) DameWare
1 1 (1.22%) SCCM
1 1 (1.22%) Tivoli
Vendors
1 34 (41.46%) Microsoft
2 13 (15.85%) VMware
3 7 (8.54%) Cisco
4 4 (4.88%) Apple
4 4 (4.88%) Oracle
4 4 (4.88%) SAP
4 4 (4.88%) Veeam
5 3 (3.66%) IBM
5 3 (3.66%) RedPrairie
5 3 (3.66%) Remedy
6 2 (2.44%) Adobe
6 2 (2.44%) Citrix
7 1 (1.22%) Altiris
7 1 (1.22%) Dell
7 1 (1.22%) Epicor
7 1 (1.22%) Lotus
7 1 (1.22%) NEC
7 1 (1.22%) Sage
7 1 (1.22%) Symantec
7 1 (1.22%) Veritas
Birmingham, West Midlands (County)
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Salary: £20000 - £25000 per annum + Fantastic Benefits
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Salary: £35161.00 - £38385.00 per annum
Posted: 14 days ago