The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Support Analyst
Rank 87 47 73
Rank change year-on-year
-40 +26
Permanent jobs requiring a Support Analyst 34 62 37
As % of all permanent IT jobs located in Birmingham 1.89% 4.24% 2.22%
As % of the Job Titles category 1.98% 4.47% 2.36%
Number of salaries quoted 33 54 35
Average salary £32,500 £26,500 £32,500
Average salary % change year-on-year
+22.64% -18.46%
90% offered a salary of more than £19,000 £21,000 £21,400
10% offered a salary of more than £41,000 £42,500 £47,500
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1714 1388 1570
As % of all permanent IT jobs located in Birmingham 95.06% 95.00% 94.12%
Number of salaries quoted 1519 1198 1330
Average salary £40,000 £42,000 £40,000
Average salary % change year-on-year
-4.76% +5.00%
90% offered a salary of more than £24,000 £26,500 £25,000
10% offered a salary of more than £65,000 £65,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Birmingham region.

Support Analyst Salary Trend in Birmingham

Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Analyst across the Birmingham region over the 3 months to 27 February 2015.

Support Analyst Salary Histogram in Birmingham

Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 27 February 2015, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 77 (54.61%) Windows
2 72 (51.06%) SQL
3 47 (33.33%) UNIX
4 43 (30.50%) Microsoft
5 29 (20.57%) Finance
6 28 (19.86%) ITIL
6 28 (19.86%) MS Office
7 27 (19.15%) SQL Server
8 22 (15.60%) Active Directory
9 19 (13.48%) Windows Server 2008
10 17 (12.06%) MS Excel
10 17 (12.06%) Windows XP
11 16 (11.35%) PL/SQL
11 16 (11.35%) Oracle
11 16 (11.35%) VMware
11 16 (11.35%) Analytical Skills
12 15 (10.64%) Windows 7
13 14 (9.93%) Degree
13 14 (9.93%) .NET
14 13 (9.22%) Sybase
14 13 (9.22%) Linux
14 13 (9.22%) MS Exchange
14 13 (9.22%) ITIL Certification
15 12 (8.51%) SLA
15 12 (8.51%) Firewall
16 11 (7.80%) Financial Institution
16 11 (7.80%) Disaster Recovery
16 11 (7.80%) Windows Server 2003
16 11 (7.80%) DNS
16 11 (7.80%) VMware Infrastructure

Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 27 February 2015, IT jobs across the Birmingham region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (9.22%) MS Exchange
2 9 (6.38%) IIS
3 6 (4.26%) Exchange Server 2003
3 6 (4.26%) Exchange Server 2013
4 3 (2.13%) Exchange Server 2010
4 3 (2.13%) Tomcat
4 3 (2.13%) SharePoint
5 2 (1.42%) Exchange Server 2007
5 2 (1.42%) Lync
6 1 (0.71%) WebSphere
6 1 (0.71%) Blackberry Enterprise Server
6 1 (0.71%) CMS
6 1 (0.71%) JBoss
6 1 (0.71%) IBM Notes
6 1 (0.71%) Apache
Applications
1 28 (19.86%) MS Office
2 17 (12.06%) MS Excel
3 1 (0.71%) S-PLUS
Business Applications
1 8 (5.67%) Oracle EBS
1 8 (5.67%) Oracle EBS R12
2 2 (1.42%) Magento
Cloud Services
1 1 (0.71%) Office 365
Communications & Networking
1 12 (8.51%) Firewall
2 11 (7.80%) DNS
3 7 (4.96%) VLAN
4 6 (4.26%) Internet
5 5 (3.55%) Wi-Fi
5 5 (3.55%) VoIP
5 5 (3.55%) DHCP
6 4 (2.84%) TCP/IP
7 2 (1.42%) VPN
7 2 (1.42%) SAN
7 2 (1.42%) OSPF
7 2 (1.42%) EIGRP
7 2 (1.42%) Network Security
7 2 (1.42%) Cisco ASA
7 2 (1.42%) NAS
7 2 (1.42%) Intrusion Detection
8 1 (0.71%) Cisco IOS
8 1 (0.71%) IP Telephony
8 1 (0.71%) LAN
8 1 (0.71%) SSL
Database & Business Intelligence
1 27 (19.15%) SQL Server
2 5 (3.55%) Oracle Discoverer
3 3 (2.13%) MySQL
4 2 (1.42%) Relational Database
4 2 (1.42%) Crystal Reports
4 2 (1.42%) Informix
4 2 (1.42%) RDBMS
5 1 (0.71%) BusinessObjects XI
5 1 (0.71%) SQL Server Analysis Services
5 1 (0.71%) KDB
5 1 (0.71%) SQL Server 2008
5 1 (0.71%) SQL Server 2012
5 1 (0.71%) Oracle Database
Development Applications
1 10 (7.09%) Visual Studio
2 2 (1.42%) ProC
2 2 (1.42%) Hudson
3 1 (0.71%) Team Foundation Server
General
1 29 (20.57%) Finance
2 11 (7.80%) Financial Institution
3 9 (6.38%) Retail
4 5 (3.55%) Manufacturing
4 5 (3.55%) Law
4 5 (3.55%) Telecoms
5 4 (2.84%) Legal
6 3 (2.13%) Advertising
7 2 (1.42%) Billing
8 1 (0.71%) Marketing
8 1 (0.71%) Banking
8 1 (0.71%) Front Office
Libraries, Frameworks & Software Standards
1 14 (9.93%) .NET
2 2 (1.42%) ASP.NET
3 1 (0.71%) JMS
Miscellaneous
1 16 (11.35%) Analytical Skills
2 8 (5.67%) Computer Science
3 4 (2.84%) Wiki
3 4 (2.84%) Blackberry
3 4 (2.84%) LIMS
3 4 (2.84%) Equities
4 3 (2.13%) Handset
5 2 (1.42%) Mathematics
5 2 (1.42%) Mobile App
5 2 (1.42%) iSeries
5 2 (1.42%) Smart Meter
6 1 (0.71%) Open Source
6 1 (0.71%) iPad
6 1 (0.71%) EPoS
6 1 (0.71%) Management Information System
6 1 (0.71%) Market Risk
6 1 (0.71%) iPhone
Operating Systems
1 77 (54.61%) Windows
2 47 (33.33%) UNIX
3 19 (13.48%) Windows Server 2008
4 17 (12.06%) Windows XP
5 15 (10.64%) Windows 7
6 13 (9.22%) Linux
7 11 (7.80%) Windows Server 2003
8 6 (4.26%) Windows Server 2012
9 2 (1.42%) Windows 8
9 2 (1.42%) CentOS
9 2 (1.42%) Android
9 2 (1.42%) Mac OS
9 2 (1.42%) Solaris
10 1 (0.71%) Debian
10 1 (0.71%) Ubuntu
10 1 (0.71%) Windows Mobile
10 1 (0.71%) Red Hat Enterprise Linux
10 1 (0.71%) SUSE Linux Enterprise Server
Processes & Methodologies
1 28 (19.86%) ITIL
2 11 (7.80%) Disaster Recovery
3 9 (6.38%) Time Management
4 8 (5.67%) CRM
5 7 (4.96%) Service Delivery
6 6 (4.26%) Asset Management
6 6 (4.26%) Continuous Improvement
7 5 (3.55%) ERP
7 5 (3.55%) Data Analysis
8 4 (2.84%) Release Management
8 4 (2.84%) Stakeholder Management
9 3 (2.13%) Business Analysis
10 2 (1.42%) Incident Management
10 2 (1.42%) Cash Management
10 2 (1.42%) Penetration Testing
10 2 (1.42%) SIEM
10 2 (1.42%) Web Application Development
10 2 (1.42%) Migration
10 2 (1.42%) Programme Management
10 2 (1.42%) Business Intelligence
Programming Languages
1 72 (51.06%) SQL
2 16 (11.35%) PL/SQL
3 7 (4.96%) C
4 4 (2.84%) Java
4 4 (2.84%) Perl
4 4 (2.84%) Python
4 4 (2.84%) Bash Shell
5 3 (2.13%) RPG IV
5 3 (2.13%) Shell Script
5 3 (2.13%) RPG
6 2 (1.42%) T-SQL
6 2 (1.42%) PHP
6 2 (1.42%) C#
6 2 (1.42%) PowerShell
7 1 (0.71%) C++
7 1 (0.71%) VB.NET
Qualifications
1 14 (9.93%) Degree
2 13 (9.22%) ITIL Certification
3 4 (2.84%) MCSA
3 4 (2.84%) Microsoft Certification
3 4 (2.84%) SC Cleared
3 4 (2.84%) Security Cleared
4 3 (2.13%) VCP4
4 3 (2.13%) MCSE
4 3 (2.13%) VMware Certified Professional (VCP)
4 3 (2.13%) MCITP
5 2 (1.42%) ITIL Foundation Certificate
6 1 (0.71%) MOS
6 1 (0.71%) ISEB
Quality Assurance & Compliance
1 12 (8.51%) SLA
2 2 (1.42%) QA
System Software
1 22 (15.60%) Active Directory
2 11 (7.80%) VMware Infrastructure
3 6 (4.26%) Hyper-V
4 5 (3.55%) Terminal Services
5 4 (2.84%) vSphere
6 3 (2.13%) VMware ESX
7 1 (0.71%) VMware ESXi
Systems Management
1 9 (6.38%) Nagios
2 4 (2.84%) Netcool
2 4 (2.84%) WSUS
2 4 (2.84%) ITRS Geneos
3 3 (2.13%) SCOM
3 3 (2.13%) MOM
3 3 (2.13%) Backup Exec
4 2 (1.42%) SCCM
5 1 (0.71%) Control-M
5 1 (0.71%) NetBackup
Vendors
1 43 (30.50%) Microsoft
2 16 (11.35%) Oracle
2 16 (11.35%) VMware
3 13 (9.22%) Sybase
4 9 (6.38%) Business Objects
5 8 (5.67%) Cisco
6 5 (3.55%) WatchGuard
7 3 (2.13%) Mitel
7 3 (2.13%) Symantec
7 3 (2.13%) IBM
7 3 (2.13%) Citrix
7 3 (2.13%) Juniper
7 3 (2.13%) CommVault
8 2 (1.42%) Avaya
8 2 (1.42%) SAP
8 2 (1.42%) Sun
8 2 (1.42%) HP
8 2 (1.42%) AppSense
8 2 (1.42%) Red Hat
8 2 (1.42%) Apple
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £30000 - £32000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 4 days ago