The table below looks at the statistics for ITSM skills in IT contracts advertised for the Buckinghamshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 38 77 66
Rank change year-on-year
+39 -11
Contract jobs citing ITSM 47 9 4
As % of all contract IT jobs located in Buckinghamshire 3.91% 0.73% 0.49%
As % of the Processes & Methodologies category 4.94% 0.99% 0.69%
Number of daily rates quoted 20 2 2
Average daily rate
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£288 £273 £315
Average daily rate % change year-on-year
+5.50% -13.49%
90% offered a daily rate of more than £214 £151 £311
10% offered a daily rate of more than £396 £395 £319
UK excluding London average daily rate £350 £368 £390
% change year-on-year
-4.76% -5.76%
Number of hourly rates quoted 2 0 0
Average hourly rate £26.75 - -
UK excluding London average hourly rate £15.75 £19.00 £15.25
% change year-on-year
-17.10% +24.59%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Buckinghamshire region.

Processes & Methodologies Category
Buckinghamshire
Contract IT job ads with a match in the
Processes & Methodologies category
952 906 577
As % of all contract IT jobs located in Buckinghamshire 79.14% 73.60% 71.06%
Number of daily rates quoted 467 551 350
Average daily rate £355 £355 £338
Average daily rate % change year-on-year
- +5.18%
90% offered a daily rate of more than £263 £240 £200
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 31 36 19
Average hourly rate £26.75 £20.50 £18.00
Average hourly rate % change year-on-year
+30.48% +13.88%
90% offered a hourly rate of more than £11.00 £12.50 £13.50
10% offered a hourly rate of more than £42.50 £27.00 £27.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

ITSM
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Buckinghamshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Buckinghamshire

ITSM
Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Buckinghamshire region.

ITSM Daily Rate Trend in Buckinghamshire

ITSM
Daily Rate Histogram in Buckinghamshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Buckinghamshire region over the 3 months to 22 May 2015.

ITSM Daily Rate Histogram in Buckinghamshire

ITSM
Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Buckinghamshire region.

ITSM Hourly Rate Trend in Buckinghamshire

ITSM
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Buckinghamshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +19 20 £277 +130.83% 1
High Wycombe +10 13 £375 -11.76% 1
Amersham - 2 - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 22 May 2015, IT contractor jobs across the Buckinghamshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 51 (92.73%) ITIL
2 44 (80.00%) Service Management
3 43 (78.18%) HP
4 29 (52.73%) Security Cleared
5 28 (50.91%) MS Office
6 27 (49.09%) SQL
6 27 (49.09%) SC Cleared
7 24 (43.64%) CMDB
8 21 (38.18%) ServiceNow
8 21 (38.18%) Microsoft
9 20 (36.36%) BMC
9 20 (36.36%) CA
9 20 (36.36%) CSS
9 20 (36.36%) HTML
9 20 (36.36%) Java
9 20 (36.36%) XML
9 20 (36.36%) CMS
10 19 (34.55%) Unit Testing
11 18 (32.73%) OVSD
12 17 (30.91%) Web Services
12 17 (30.91%) Content Management
12 17 (30.91%) Knowledge Management
13 14 (25.45%) MS Excel
13 14 (25.45%) Workflow
14 13 (23.64%) ITIL Foundation Certificate
15 11 (20.00%) Change Control
16 10 (18.18%) DV Cleared
17 9 (16.36%) ITIL V3
17 9 (16.36%) User Acceptance Testing
17 9 (16.36%) Project Management

ITSM
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 22 May 2015, IT contractor jobs across the Buckinghamshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 20 (36.36%) CMS
2 9 (16.36%) SharePoint
3 4 (7.27%) MS Exchange
4 3 (5.45%) Lync
4 3 (5.45%) IIS
5 1 (1.82%) Exchange Server 2003
Applications
1 28 (50.91%) MS Office
2 14 (25.45%) MS Excel
3 9 (16.36%) MS Visio
4 8 (14.55%) MS PowerPoint
5 2 (3.64%) Spreadsheet
6 1 (1.82%) MS Project
Business Applications
1 3 (5.45%) Dynamics CRM
2 1 (1.82%) assyst
Cloud Services
1 6 (10.91%) PaaS
2 3 (5.45%) Office 365
3 2 (3.64%) IaaS
3 2 (3.64%) SaaS
Communications & Networking
1 6 (10.91%) Internet
2 4 (7.27%) BIG-IP
2 4 (7.27%) iSCSI
3 2 (3.64%) Radio Access Network
Database & Business Intelligence
1 3 (5.45%) SQL Server
General
1 4 (7.27%) Telecoms
2 2 (3.64%) Finance
3 1 (1.82%) French Language
3 1 (1.82%) German Language
3 1 (1.82%) Italian Language
3 1 (1.82%) Portuguese Language
3 1 (1.82%) Spanish Language
Job Titles
1 19 (34.55%) Analyst
2 18 (32.73%) ServiceNow Developer
2 18 (32.73%) Developer
3 7 (12.73%) Support Analyst
4 6 (10.91%) 1st Line Support
4 6 (10.91%) 1st Line Support Analyst
5 5 (9.09%) Service Analyst
5 5 (9.09%) Configuration Analyst
5 5 (9.09%) Service Desk Analyst
6 4 (7.27%) Project Manager
7 2 (3.64%) Service Manager
7 2 (3.64%) Consultant
7 2 (3.64%) 3rd Line Support
7 2 (3.64%) Transition Manager
7 2 (3.64%) Infrastructure Consultant
7 2 (3.64%) Project Analyst
7 2 (3.64%) Change Analyst
7 2 (3.64%) PMO Analyst
7 2 (3.64%) PMO Manager
7 2 (3.64%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 20 (36.36%) CSS
1 20 (36.36%) HTML
1 20 (36.36%) XML
2 17 (30.91%) Web Services
Miscellaneous
1 24 (43.64%) CMDB
2 7 (12.73%) Economics
3 6 (10.91%) Management Information System
4 5 (9.09%) Analytical Skills
5 3 (5.45%) Computer Science
5 3 (5.45%) PMI
Operating Systems
1 9 (16.36%) Windows
2 5 (9.09%) Windows Server 2008
2 5 (9.09%) Windows Server 2003
3 4 (7.27%) Linux
3 4 (7.27%) UNIX
3 4 (7.27%) Ubuntu
3 4 (7.27%) CentOS
Processes & Methodologies
1 51 (92.73%) ITIL
2 44 (80.00%) Service Management
3 19 (34.55%) Unit Testing
4 17 (30.91%) Content Management
4 17 (30.91%) Knowledge Management
5 14 (25.45%) Workflow
6 11 (20.00%) Change Control
7 9 (16.36%) ITIL V3
7 9 (16.36%) User Acceptance Testing
7 9 (16.36%) Project Management
8 7 (12.73%) Project Planning
9 5 (9.09%) Critical Success Factor
9 5 (9.09%) Configuration Management
10 4 (7.27%) Performance Tuning
10 4 (7.27%) Capacity Management
11 3 (5.45%) Problem Management
11 3 (5.45%) Change Management
11 3 (5.45%) CRM
12 2 (3.64%) PRINCE2
12 2 (3.64%) Process Management
Programming Languages
1 27 (49.09%) SQL
2 20 (36.36%) Java
3 4 (7.27%) C
4 3 (5.45%) PowerShell
Qualifications
1 29 (52.73%) Security Cleared
2 27 (49.09%) SC Cleared
3 13 (23.64%) ITIL Foundation Certificate
4 10 (18.18%) DV Cleared
5 3 (5.45%) Degree
5 3 (5.45%) PMP
5 3 (5.45%) PMI Certification
6 1 (1.82%) PRINCE2 Practitioner
6 1 (1.82%) MCSE
6 1 (1.82%) MCP
6 1 (1.82%) Microsoft Certification
6 1 (1.82%) ITIL Certification
Quality Assurance & Compliance
1 2 (3.64%) SLA
2 1 (1.82%) Sarbanes-Oxley
System Software
1 7 (12.73%) VMware Infrastructure
1 7 (12.73%) Hyper-V
2 4 (7.27%) NFS
3 1 (1.82%) Active Directory
Systems Management
1 18 (32.73%) OVSD
2 2 (3.64%) WSUS
3 1 (1.82%) Backup Exec
Vendors
1 43 (78.18%) HP
2 21 (38.18%) ServiceNow
2 21 (38.18%) Microsoft
3 20 (36.36%) BMC
3 20 (36.36%) CA
4 7 (12.73%) NetApp
4 7 (12.73%) VMware
5 4 (7.27%) Citrix
5 4 (7.27%) Cisco
5 4 (7.27%) F5
6 3 (5.45%) Lumension
Milton Keynes, Buckinghamshire
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