The table below looks at the statistics for ITSM skills in IT contracts advertised for the Buckinghamshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 68 69 70
Rank change year-on-year
+1 +1
Contract jobs citing ITSM 24 13 16
As % of all contract IT jobs located in Buckinghamshire 1.73% 1.06% 1.45%
As % of the Processes & Methodologies category 2.19% 1.43% 1.90%
Number of daily rates quoted 17 3 5
Average daily rate
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of your Daily Rate
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£350 £400 £435
Average daily rate % change year-on-year
-12.50% -8.04%
UK excluding London average daily rate £375 £400 £350
% change year-on-year
-6.25% +14.28%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £21.75 £16.50 £14.00
% change year-on-year
+31.81% +17.85%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Buckinghamshire region.

Processes & Methodologies Category
Buckinghamshire
Contract IT job ads with a match in the
Processes & Methodologies category
1098 911 841
As % of all contract IT jobs located in Buckinghamshire 79.11% 74.31% 75.97%
Number of daily rates quoted 610 526 436
Average daily rate £388 £375 £375
Average daily rate % change year-on-year
+3.33% -
90% offered a daily rate of more than £263 £215 £250
10% offered a daily rate of more than £500 £495 £463
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 25 30 35
Average hourly rate £22.50 £16.50 £23.25
Average hourly rate % change year-on-year
+36.36% -29.03%
90% offered a hourly rate of more than £11.40 £11.00 £12.50
10% offered a hourly rate of more than £45.00 £25.00 £62.50
UK excluding London average hourly rate £32.50 £26.83 £30.25
% change year-on-year
+21.13% -11.30%

ITSM
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Buckinghamshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Buckinghamshire

ITSM
Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Buckinghamshire region.

ITSM Daily Rate Trend in Buckinghamshire

ITSM
Daily Rate Histogram in Buckinghamshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Buckinghamshire region over the 3 months to 2 September 2015.

ITSM Daily Rate Histogram in Buckinghamshire

ITSM
Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Buckinghamshire region.

ITSM Hourly Rate Trend in Buckinghamshire

ITSM
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Buckinghamshire region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +7 21 £325 -13.33% 1
ITSM
South East

ITSM
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 2 September 2015, IT contractor jobs across the Buckinghamshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 64 (95.52%) ITIL
2 54 (80.60%) Service Management
3 49 (73.13%) HP
4 38 (56.72%) SQL
5 32 (47.76%) Security Cleared
6 31 (46.27%) CMDB
7 30 (44.78%) MS Office
8 26 (38.81%) SC Cleared
9 25 (37.31%) ServiceNow
10 23 (34.33%) CSS
10 23 (34.33%) HTML
10 23 (34.33%) Java
10 23 (34.33%) XML
10 23 (34.33%) BMC
10 23 (34.33%) CA
10 23 (34.33%) CMS
11 22 (32.84%) Microsoft
11 22 (32.84%) Unit Testing
12 20 (29.85%) OVSD
13 19 (28.36%) Knowledge Management
14 18 (26.87%) Content Management
14 18 (26.87%) Web Services
15 16 (23.88%) Workflow
15 16 (23.88%) ITIL Foundation Certificate
15 16 (23.88%) DV Cleared
15 16 (23.88%) ITIL V3
16 14 (20.90%) MS Excel
17 13 (19.40%) Project Management
18 12 (17.91%) SharePoint
19 11 (16.42%) MS PowerPoint

ITSM
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 2 September 2015, IT contractor jobs across the Buckinghamshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 23 (34.33%) CMS
2 12 (17.91%) SharePoint
3 4 (5.97%) MS Exchange
4 3 (4.48%) IIS
4 3 (4.48%) Lync
5 1 (1.49%) Exchange Server 2003
Applications
1 30 (44.78%) MS Office
2 14 (20.90%) MS Excel
3 11 (16.42%) MS PowerPoint
4 10 (14.93%) MS Visio
5 2 (2.99%) Spreadsheet
Business Applications
1 3 (4.48%) assyst
1 3 (4.48%) Dynamics CRM
2 2 (2.99%) Remedy ITSM
Cloud Services
1 3 (4.48%) Office 365
Communications & Networking
1 9 (13.43%) Internet
2 2 (2.99%) Radio Access Network
3 1 (1.49%) LAN
3 1 (1.49%) WAN
Database & Business Intelligence
1 3 (4.48%) SQL Server
Development Applications
1 3 (4.48%) PVCS
1 3 (4.48%) ClearCase
General
1 7 (10.45%) Finance
2 2 (2.99%) Telecoms
3 1 (1.49%) Military
3 1 (1.49%) French Language
3 1 (1.49%) German Language
3 1 (1.49%) Italian Language
3 1 (1.49%) Portuguese Language
3 1 (1.49%) Spanish Language
Job Titles
1 23 (34.33%) Analyst
2 21 (31.34%) Developer
2 21 (31.34%) ServiceNow Developer
3 7 (10.45%) 1st Line Support
4 6 (8.96%) Service Manager
4 6 (8.96%) PMO Manager
4 6 (8.96%) Configuration Analyst
5 5 (7.46%) Service Desk Analyst
5 5 (7.46%) Service Analyst
6 3 (4.48%) Release Analyst
6 3 (4.48%) Support Analyst
6 3 (4.48%) Help Desk Support
7 2 (2.99%) 1st Line Support Analyst
7 2 (2.99%) Applications Engineer
7 2 (2.99%) Operations Engineer
7 2 (2.99%) Change Analyst
7 2 (2.99%) Help Desk Analyst
7 2 (2.99%) 3rd Line Support
8 1 (1.49%) Support Engineer
8 1 (1.49%) Desktop Support Engineer
Libraries, Frameworks & Software Standards
1 23 (34.33%) HTML
1 23 (34.33%) CSS
1 23 (34.33%) XML
2 18 (26.87%) Web Services
3 1 (1.49%) Software Packaging
Miscellaneous
1 31 (46.27%) CMDB
2 9 (13.43%) Economics
3 6 (8.96%) PMI
3 6 (8.96%) Analytical Skills
4 5 (7.46%) Computer Science
5 2 (2.99%) Management Information System
6 1 (1.49%) Tandem
6 1 (1.49%) Data Centre
Operating Systems
1 5 (7.46%) Windows
2 4 (5.97%) UNIX
3 3 (4.48%) Linux
4 1 (1.49%) Windows Server 2008
Processes & Methodologies
1 64 (95.52%) ITIL
2 54 (80.60%) Service Management
3 22 (32.84%) Unit Testing
4 19 (28.36%) Knowledge Management
5 18 (26.87%) Content Management
6 16 (23.88%) Workflow
6 16 (23.88%) ITIL V3
7 13 (19.40%) Project Management
8 10 (14.93%) Change Control
9 9 (13.43%) User Acceptance Testing
9 9 (13.43%) Critical Success Factor
9 9 (13.43%) Project Planning
10 8 (11.94%) Configuration Management
11 7 (10.45%) Change Management
12 6 (8.96%) Process Management
12 6 (8.96%) Operations Management
12 6 (8.96%) People Management
13 4 (5.97%) Incident Management
14 3 (4.48%) CRM
15 2 (2.99%) Risk Assessment
Programming Languages
1 38 (56.72%) SQL
2 23 (34.33%) Java
3 3 (4.48%) PowerShell
Qualifications
1 32 (47.76%) Security Cleared
2 26 (38.81%) SC Cleared
3 16 (23.88%) DV Cleared
3 16 (23.88%) ITIL Foundation Certificate
4 6 (8.96%) PMP
4 6 (8.96%) PMI Certification
5 5 (7.46%) Degree
6 1 (1.49%) MCP
6 1 (1.49%) MCSE
6 1 (1.49%) Microsoft Certification
6 1 (1.49%) ITIL Certification
Quality Assurance & Compliance
1 2 (2.99%) SLA
2 1 (1.49%) Sarbanes-Oxley
2 1 (1.49%) ISO 9001
System Software
1 3 (4.48%) VMware Infrastructure
1 3 (4.48%) Hyper-V
2 1 (1.49%) Active Directory
Systems Management
1 20 (29.85%) OVSD
2 1 (1.49%) NetVault Backup
2 1 (1.49%) Backup Exec
Vendors
1 49 (73.13%) HP
2 25 (37.31%) ServiceNow
3 23 (34.33%) BMC
3 23 (34.33%) CA
4 22 (32.84%) Microsoft
5 4 (5.97%) Citrix
6 3 (4.48%) NetApp
6 3 (4.48%) VMware
6 3 (4.48%) Lumension
7 2 (2.99%) Remedy
8 1 (1.49%) Adobe