The first table below looks at the demand for ITSM skills in IT contracts advertised for the Buckinghamshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Buckinghamshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 66 67 62
Rank change year-on-year
+1 -5
Contract jobs citing ITSM 19 12 7
As % of all contract IT jobs located in Buckinghamshire 1.44% 1.17% 0.73%
As % of the Processes & Methodologies category 1.94% 1.62% 1.07%
Number of daily rates quoted 5 3 4
Average daily rate
Keep up to 90%
of your Daily Rate
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£400 £310 £275
Average daily rate % change year-on-year
+29.03% +12.72%
90% offered a daily rate of more than £355 £212 £265
10% offered a daily rate of more than £440 £318 £310
UK excluding London average daily rate £385 £375 £318
% change year-on-year
+2.66% +18.11%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £17.50 £15.50 £13.50
% change year-on-year
+12.90% +14.81%
Processes & Methodologies Category
Buckinghamshire
Contract IT job ads with a match in the
Processes & Methodologies category
981 739 657
As % of all contract IT jobs located in Buckinghamshire 74.43% 72.03% 68.08%
Number of daily rates quoted 570 400 305
Average daily rate £365 £365 £350
Average daily rate % change year-on-year
- +4.28%
90% offered a daily rate of more than £225 £256 £232
10% offered a daily rate of more than £495 £475 £450
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 38 29 29
Average hourly rate £17.50 £18.75 £16.00
Average hourly rate % change year-on-year
-6.66% +17.18%
90% offered a hourly rate of more than £11.50 £12.50 £12.75
10% offered a hourly rate of more than £25.80 £35.30 £45.00
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
ITSM
South East

ITSM
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Buckinghamshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Buckinghamshire

ITSM
Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Buckinghamshire region.

ITSM Daily Rate Trend in Buckinghamshire

ITSM
Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Buckinghamshire region.

ITSM Hourly Rate Trend in Buckinghamshire

ITSM
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Buckinghamshire region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -5 11 £400 +29.03% 2
Beaconsfield - - - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 29 July 2014, IT contractor jobs across the Buckinghamshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 23 (71.88%) ITIL
2 20 (62.50%) Service Management
3 11 (34.38%) HP
3 11 (34.38%) Security Cleared
4 9 (28.13%) SC Cleared
4 9 (28.13%) CMDB
4 9 (28.13%) SQL
5 8 (25.00%) Knowledge Management
5 8 (25.00%) ServiceNow
6 7 (21.88%) Unit Testing
6 7 (21.88%) Content Management
6 7 (21.88%) User Acceptance Testing
6 7 (21.88%) BMC
6 7 (21.88%) CA
6 7 (21.88%) Configuration Management
6 7 (21.88%) Workflow
6 7 (21.88%) Finance
6 7 (21.88%) CMS
6 7 (21.88%) HTML
6 7 (21.88%) Java
6 7 (21.88%) CSS
6 7 (21.88%) Web Services
6 7 (21.88%) XML
6 7 (21.88%) SLA
7 6 (18.75%) Project Management
7 6 (18.75%) Problem Management
7 6 (18.75%) Operations Management
8 5 (15.63%) MS PowerPoint
8 5 (15.63%) Risk Assessment
8 5 (15.63%) Process Improvement

ITSM
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 29 July 2014, IT contractor jobs across the Buckinghamshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 7 (21.88%) CMS
2 2 (6.25%) MS Exchange
3 1 (3.13%) Blackberry Enterprise Server
3 1 (3.13%) Apache
3 1 (3.13%) SharePoint
Applications
1 5 (15.63%) MS PowerPoint
2 2 (6.25%) Spreadsheet
3 1 (3.13%) MS Office
Business Applications
1 1 (3.13%) Remedy ITSM
Communications & Networking
1 3 (9.38%) Radio Access Network
2 1 (3.13%) LAN
2 1 (3.13%) WAN
2 1 (3.13%) SAN
2 1 (3.13%) Intranet
2 1 (3.13%) MPLS
2 1 (3.13%) DSL
2 1 (3.13%) Firewall
2 1 (3.13%) BIG-IP
Database & Business Intelligence
1 1 (3.13%) SQL Server
1 1 (3.13%) QlikView
Development Applications
1 1 (3.13%) Team Foundation Server
1 1 (3.13%) Redmine
General
1 7 (21.88%) Finance
2 5 (15.63%) Telecoms
3 1 (3.13%) Automotive
3 1 (3.13%) Law
3 1 (3.13%) Manufacturing
3 1 (3.13%) Retail
3 1 (3.13%) Marketing
Job Titles
1 9 (28.13%) Developer
2 8 (25.00%) Analyst
3 7 (21.88%) ServiceNow Developer
4 6 (18.75%) Operations Manager
5 5 (15.63%) Service Manager
6 4 (12.50%) Change Analyst
7 3 (9.38%) Consultant
8 2 (6.25%) 2nd Line Support
8 2 (6.25%) Test Analyst
8 2 (6.25%) Project Manager
8 2 (6.25%) Support Manager
8 2 (6.25%) Help Desk Support
8 2 (6.25%) IT Operations Manager
9 1 (3.13%) ITSM Consultant
9 1 (3.13%) Technical Developer
9 1 (3.13%) Service Operations Manager
9 1 (3.13%) Project Analyst
9 1 (3.13%) Service Assurance Manager
9 1 (3.13%) Test Consultant
9 1 (3.13%) Delivery Manager
Libraries, Frameworks & Software Standards
1 7 (21.88%) HTML
1 7 (21.88%) CSS
1 7 (21.88%) Web Services
1 7 (21.88%) XML
2 1 (3.13%) Middleware
Miscellaneous
1 9 (28.13%) CMDB
2 1 (3.13%) Fat Client
2 1 (3.13%) Learning Management System
2 1 (3.13%) Thin Client
2 1 (3.13%) Blackberry
2 1 (3.13%) VLE
2 1 (3.13%) Computer Science
Operating Systems
1 4 (12.50%) Windows
1 4 (12.50%) Windows Server 2003
1 4 (12.50%) Windows Server 2008
2 2 (6.25%) Windows 7
Processes & Methodologies
1 23 (71.88%) ITIL
2 20 (62.50%) Service Management
3 8 (25.00%) Knowledge Management
4 7 (21.88%) User Acceptance Testing
4 7 (21.88%) Unit Testing
4 7 (21.88%) Configuration Management
4 7 (21.88%) Workflow
4 7 (21.88%) Content Management
5 6 (18.75%) Project Management
5 6 (18.75%) Problem Management
5 6 (18.75%) Operations Management
6 5 (15.63%) Risk Assessment
6 5 (15.63%) Process Improvement
7 3 (9.38%) Test Strategy
7 3 (9.38%) Service Delivery
7 3 (9.38%) Load Testing
7 3 (9.38%) Test Scripting
8 2 (6.25%) Financial Modelling
8 2 (6.25%) Change Management
8 2 (6.25%) Data Modelling
Programming Languages
1 9 (28.13%) SQL
2 7 (21.88%) Java
3 3 (9.38%) JavaScript
3 3 (9.38%) VBScript
4 1 (3.13%) PHP
Qualifications
1 11 (34.38%) Security Cleared
2 9 (28.13%) SC Cleared
3 3 (9.38%) DV Cleared
3 3 (9.38%) ITIL Foundation Certificate
3 3 (9.38%) ISEB
3 3 (9.38%) ISTQB
4 2 (6.25%) Degree
5 1 (3.13%) ITIL Certification
Quality Assurance & Compliance
1 7 (21.88%) SLA
System Software
1 2 (6.25%) Active Directory
2 1 (3.13%) Xen
2 1 (3.13%) NLBS
2 1 (3.13%) Microsoft Virtual Server
2 1 (3.13%) Citrix Presentation Server
2 1 (3.13%) VMware Infrastructure
2 1 (3.13%) Hyper-V
2 1 (3.13%) XenApp
Systems Management
1 3 (9.38%) HP Quality Center
2 2 (6.25%) HP UCMDB
3 1 (3.13%) OpenView Configuration Management
3 1 (3.13%) Nagios
3 1 (3.13%) WSUS
Vendors
1 11 (34.38%) HP
2 8 (25.00%) ServiceNow
3 7 (21.88%) BMC
3 7 (21.88%) CA
4 2 (6.25%) Microsoft
5 1 (3.13%) Cisco
5 1 (3.13%) Citrix
5 1 (3.13%) Red Hat
5 1 (3.13%) CheckPoint
5 1 (3.13%) Remedy
5 1 (3.13%) VMware
5 1 (3.13%) Splunk