The table below looks at the statistics for ITSM skills in IT contracts advertised for the Buckinghamshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 67 63 76
Rank change year-on-year
-4 +13
Contract jobs citing ITSM 13 16 4
As % of all contract IT jobs located in Buckinghamshire 1.09% 1.46% 0.38%
As % of the Processes & Methodologies category 1.49% 1.95% 0.53%
Number of daily rates quoted 3 5 2
Average daily rate
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of your Daily Rate
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£400 £435 £219
Average daily rate % change year-on-year
-8.04% +98.85%
90% offered a daily rate of more than £360 £281 £214
10% offered a daily rate of more than £420 £435 £224
UK excluding London average daily rate £400 £350 £325
% change year-on-year
+14.28% +7.69%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.50 £14.00 £15.75
% change year-on-year
+10.71% -11.11%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Buckinghamshire region.

Processes & Methodologies Category
Buckinghamshire
Contract IT job ads with a match in the
Processes & Methodologies category
875 822 749
As % of all contract IT jobs located in Buckinghamshire 73.28% 75.21% 70.53%
Number of daily rates quoted 507 429 377
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £225 £250 £220
10% offered a daily rate of more than £495 £463 £450
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 27 32 44
Average hourly rate £16.50 £23.25 £14.50
Average hourly rate % change year-on-year
-29.03% +60.34%
90% offered a hourly rate of more than £11.00 £12.50 £11.00
10% offered a hourly rate of more than £21.90 £53.40 £38.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

ITSM
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Buckinghamshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Buckinghamshire

ITSM
Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Buckinghamshire region.

ITSM Daily Rate Trend in Buckinghamshire

ITSM
Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Buckinghamshire region.

ITSM Hourly Rate Trend in Buckinghamshire

ITSM
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Buckinghamshire region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -8 6 £375 -10.71%
Beaconsfield - - - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 27 August 2014, IT contractor jobs across the Buckinghamshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 22 (73.33%) Service Management
2 21 (70.00%) ITIL
3 15 (50.00%) Security Cleared
4 13 (43.33%) SC Cleared
5 7 (23.33%) Configuration Management
5 7 (23.33%) HP
6 6 (20.00%) SLA
6 6 (20.00%) Risk Assessment
6 6 (20.00%) Operations Management
6 6 (20.00%) Problem Management
7 5 (16.67%) MS PowerPoint
7 5 (16.67%) DV Cleared
7 5 (16.67%) CMDB
7 5 (16.67%) Process Improvement
7 5 (16.67%) Telecoms
7 5 (16.67%) Project Management
7 5 (16.67%) SQL
8 4 (13.33%) Windows
8 4 (13.33%) Windows Server 2003
8 4 (13.33%) User Acceptance Testing
8 4 (13.33%) Windows Server 2008
8 4 (13.33%) Knowledge Management
8 4 (13.33%) ServiceNow
9 3 (10.00%) ITIL Foundation Certificate
9 3 (10.00%) ISTQB
9 3 (10.00%) Content Management
9 3 (10.00%) Load Testing
9 3 (10.00%) Unit Testing
9 3 (10.00%) Test Scripting
9 3 (10.00%) Business Analysis

ITSM
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 27 August 2014, IT contractor jobs across the Buckinghamshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.00%) CMS
2 2 (6.67%) MS Exchange
3 1 (3.33%) Blackberry Enterprise Server
3 1 (3.33%) Apache
3 1 (3.33%) SharePoint
Applications
1 5 (16.67%) MS PowerPoint
2 2 (6.67%) Spreadsheet
3 1 (3.33%) MS Office
Business Applications
1 1 (3.33%) Remedy ITSM
Communications & Networking
1 3 (10.00%) Radio Access Network
2 1 (3.33%) LAN
2 1 (3.33%) WAN
2 1 (3.33%) SAN
2 1 (3.33%) Intranet
2 1 (3.33%) MPLS
2 1 (3.33%) DSL
2 1 (3.33%) Firewall
2 1 (3.33%) BIG-IP
Database & Business Intelligence
1 1 (3.33%) SQL Server
1 1 (3.33%) QlikView
Development Applications
1 1 (3.33%) Team Foundation Server
1 1 (3.33%) Redmine
General
1 5 (16.67%) Telecoms
2 3 (10.00%) Finance
3 1 (3.33%) Retail
3 1 (3.33%) Marketing
Job Titles
1 8 (26.67%) Analyst
2 6 (20.00%) Operations Manager
3 5 (16.67%) Developer
3 5 (16.67%) Service Manager
4 4 (13.33%) Change Analyst
4 4 (13.33%) Consultant
4 4 (13.33%) Process Manager
5 3 (10.00%) ServiceNow Developer
6 2 (6.67%) IT Operations Manager
6 2 (6.67%) Risk Manager
6 2 (6.67%) Test Analyst
6 2 (6.67%) Support Manager
7 1 (3.33%) Test Consultant
7 1 (3.33%) Delivery Manager
7 1 (3.33%) Project Coordinator
7 1 (3.33%) Help Desk Support
7 1 (3.33%) Project Analyst
7 1 (3.33%) Coordinator
7 1 (3.33%) Project Manager
7 1 (3.33%) Business Analyst
Libraries, Frameworks & Software Standards
1 3 (10.00%) HTML
1 3 (10.00%) CSS
1 3 (10.00%) Web Services
1 3 (10.00%) XML
2 1 (3.33%) Middleware
Miscellaneous
1 5 (16.67%) CMDB
2 1 (3.33%) Fat Client
2 1 (3.33%) Learning Management System
2 1 (3.33%) Thin Client
2 1 (3.33%) Blackberry
2 1 (3.33%) Management Information System
2 1 (3.33%) VLE
2 1 (3.33%) Computer Science
Operating Systems
1 4 (13.33%) Windows
1 4 (13.33%) Windows Server 2003
1 4 (13.33%) Windows Server 2008
2 2 (6.67%) Windows 7
Processes & Methodologies
1 22 (73.33%) Service Management
2 21 (70.00%) ITIL
3 7 (23.33%) Configuration Management
4 6 (20.00%) Risk Assessment
4 6 (20.00%) Operations Management
4 6 (20.00%) Problem Management
5 5 (16.67%) Process Improvement
5 5 (16.67%) Project Management
6 4 (13.33%) Knowledge Management
6 4 (13.33%) User Acceptance Testing
7 3 (10.00%) Load Testing
7 3 (10.00%) Unit Testing
7 3 (10.00%) Test Scripting
7 3 (10.00%) Content Management
7 3 (10.00%) Business Analysis
7 3 (10.00%) Test Strategy
7 3 (10.00%) Performance Management
7 3 (10.00%) Six Sigma
7 3 (10.00%) Workflow
7 3 (10.00%) Service Delivery
Programming Languages
1 5 (16.67%) SQL
2 3 (10.00%) VBScript
2 3 (10.00%) Java
2 3 (10.00%) JavaScript
3 1 (3.33%) PHP
Qualifications
1 15 (50.00%) Security Cleared
2 13 (43.33%) SC Cleared
3 5 (16.67%) DV Cleared
4 3 (10.00%) Six Sigma Green Belt
4 3 (10.00%) ITIL Foundation Certificate
4 3 (10.00%) ISEB
4 3 (10.00%) ISTQB
5 2 (6.67%) ITIL Certification
6 1 (3.33%) Degree
Quality Assurance & Compliance
1 6 (20.00%) SLA
System Software
1 2 (6.67%) Active Directory
2 1 (3.33%) Xen
2 1 (3.33%) NLBS
2 1 (3.33%) Microsoft Virtual Server
2 1 (3.33%) Citrix Presentation Server
2 1 (3.33%) VMware Infrastructure
2 1 (3.33%) Hyper-V
2 1 (3.33%) XenApp
Systems Management
1 3 (10.00%) HP Quality Center
2 2 (6.67%) HP UCMDB
3 1 (3.33%) OpenView Configuration Management
3 1 (3.33%) Nagios
3 1 (3.33%) WSUS
Vendors
1 7 (23.33%) HP
2 4 (13.33%) ServiceNow
3 3 (10.00%) BMC
3 3 (10.00%) CA
4 2 (6.67%) Microsoft
5 1 (3.33%) Cisco
5 1 (3.33%) Citrix
5 1 (3.33%) Red Hat
5 1 (3.33%) CheckPoint
5 1 (3.33%) Remedy
5 1 (3.33%) VMware
5 1 (3.33%) Splunk