The table below looks at the statistics for ITSM skills in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 115 101 122
Rank change year-on-year
-14 +21
Permanent jobs citing ITSM 8 17 8
As % of all permanent IT jobs located in Buckinghamshire 0.39% 0.93% 0.44%
As % of the Processes & Methodologies category 0.50% 1.24% 0.58%
Number of salaries quoted 4 17 0
Average salary £57,500 £32,500 -
Average salary % change year-on-year
+76.92% -
UK excluding London average salary £40,857 £42,500 £40,000
% change year-on-year
-3.86% +6.25%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Buckinghamshire region.

Processes & Methodologies Category
Buckinghamshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1588 1374 1378
As % of all permanent IT jobs located in Buckinghamshire 76.71% 75.29% 74.97%
Number of salaries quoted 1184 1154 1138
Average salary £43,000 £42,500 £40,000
Average salary % change year-on-year
+1.17% +6.25%
90% offered a salary of more than £28,500 £30,000 £27,500
10% offered a salary of more than £64,500 £55,000 £62,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Buckinghamshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Buckinghamshire

ITSM
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Buckinghamshire region.

ITSM Salary Trend in Buckinghamshire

ITSM
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing ITSM across the Buckinghamshire region over the 3 months to 29 August 2014.

ITSM Salary Histogram in Buckinghamshire

ITSM
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Buckinghamshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -17 5 £35,000 -11.94%
Beaconsfield - 1 £60,000 -
ITSM
South East

ITSM
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 29 August 2014, IT jobs across the Buckinghamshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 30 (93.75%) Service Management
2 20 (62.50%) Service Delivery
3 19 (59.38%) ITIL
4 10 (31.25%) Finance
4 10 (31.25%) Degree
5 9 (28.13%) UNIX
5 9 (28.13%) SLA
5 9 (28.13%) ITIL Certification
6 8 (25.00%) Oracle
6 8 (25.00%) Windows
6 8 (25.00%) PRINCE2
6 8 (25.00%) Management Information System
6 8 (25.00%) Disaster Recovery
7 7 (21.88%) Telecoms
7 7 (21.88%) Validation
7 7 (21.88%) Computer Science
7 7 (21.88%) Tumbleweed
7 7 (21.88%) Problem Management
7 7 (21.88%) JCAPS
7 7 (21.88%) Capacity Management
7 7 (21.88%) ServiceNow
8 6 (18.75%) Enterprise Architecture
9 5 (15.63%) HP
9 5 (15.63%) SC Cleared
9 5 (15.63%) Security Cleared
10 3 (9.38%) Password Management
10 3 (9.38%) Change Management
11 2 (6.25%) Legal
11 2 (6.25%) Programme Management
11 2 (6.25%) Stakeholder Management

ITSM
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 29 August 2014, IT jobs across the Buckinghamshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 7 (21.88%) JCAPS
General
1 10 (31.25%) Finance
2 7 (21.88%) Telecoms
3 2 (6.25%) Legal
Job Titles
1 12 (37.50%) Service Manager
2 9 (28.13%) Delivery Manager
2 9 (28.13%) Services Delivery Manager
3 7 (21.88%) Head of IT
4 6 (18.75%) Senior Manager
4 6 (18.75%) Head of Service Management
5 5 (15.63%) Applications Manager
6 3 (9.38%) Project Manager
6 3 (9.38%) Senior Project Manager
6 3 (9.38%) IT Services Manager
6 3 (9.38%) Senior Service Manager
7 2 (6.25%) Service Desk Team Leader
7 2 (6.25%) Team Leader
7 2 (6.25%) IT Services Delivery Manager
7 2 (6.25%) Infrastructure Manager
8 1 (3.13%) Technical Manager
8 1 (3.13%) Service Desk Manager
8 1 (3.13%) Senior Services Delivery Manager
8 1 (3.13%) Technical Account Manager
8 1 (3.13%) Analyst
Libraries, Frameworks & Software Standards
1 2 (6.25%) Middleware
Miscellaneous
1 8 (25.00%) Management Information System
2 7 (21.88%) Computer Science
3 1 (3.13%) iSeries
Operating Systems
1 9 (28.13%) UNIX
2 8 (25.00%) Windows
Processes & Methodologies
1 30 (93.75%) Service Management
2 20 (62.50%) Service Delivery
3 19 (59.38%) ITIL
4 8 (25.00%) PRINCE2
4 8 (25.00%) Disaster Recovery
5 7 (21.88%) Validation
5 7 (21.88%) Problem Management
5 7 (21.88%) Capacity Management
6 6 (18.75%) Enterprise Architecture
7 3 (9.38%) Password Management
7 3 (9.38%) Change Management
8 2 (6.25%) ERP
8 2 (6.25%) ITIL V3
8 2 (6.25%) Performance Improvement
8 2 (6.25%) Stakeholder Management
8 2 (6.25%) Programme Management
9 1 (3.13%) Strategic Planning
9 1 (3.13%) Incident Management
9 1 (3.13%) Business Continuity
9 1 (3.13%) Release Management
Qualifications
1 10 (31.25%) Degree
2 9 (28.13%) ITIL Certification
3 5 (15.63%) SC Cleared
3 5 (15.63%) Security Cleared
Quality Assurance & Compliance
1 9 (28.13%) SLA
2 1 (3.13%) COBIT
Vendors
1 8 (25.00%) Oracle
2 7 (21.88%) Tumbleweed
2 7 (21.88%) ServiceNow
3 5 (15.63%) HP
4 1 (3.13%) Intel
4 1 (3.13%) Avaya
4 1 (3.13%) Genesys
4 1 (3.13%) Microsoft