The table below looks at the statistics for ITSM skills in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 107 124 131
Rank change year-on-year
+17 +7
Permanent jobs citing ITSM 17 6 9
As % of all permanent IT jobs located in Buckinghamshire 0.86% 0.31% 0.42%
As % of the Processes & Methodologies category 1.11% 0.40% 0.53%
Number of salaries quoted 13 5 5
Average salary £31,500 £58,500 £56,000
Average salary % change year-on-year
-46.15% +4.46%
90% offered a salary of more than £23,100 £33,500 £39,800
10% offered a salary of more than £43,000 £78,000 £58,400
UK excluding London average salary £39,000 £45,000 £42,500
% change year-on-year
-13.33% +5.88%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Buckinghamshire region.

Processes & Methodologies Category
Buckinghamshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1529 1505 1692
As % of all permanent IT jobs located in Buckinghamshire 77.14% 78.55% 79.14%
Number of salaries quoted 1188 1153 1465
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £31,500 £30,000 £25,000
10% offered a salary of more than £64,500 £57,500 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Buckinghamshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Buckinghamshire

ITSM
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Buckinghamshire region.

ITSM Salary Trend in Buckinghamshire

ITSM
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing ITSM across the Buckinghamshire region over the 3 months to 19 December 2014.

ITSM Salary Histogram in Buckinghamshire

ITSM
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Buckinghamshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
High Wycombe +9 10 £31,500 -46.83%
Milton Keynes +4 7 £22,000 -34.32% 4
ITSM
South East

ITSM
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 19 December 2014, IT jobs across the Buckinghamshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 24 (82.76%) Service Management
2 22 (75.86%) ITIL
3 16 (55.17%) ITIL Certification
4 13 (44.83%) SLA
4 13 (44.83%) Service Delivery
5 12 (41.38%) Finance
5 12 (41.38%) SC Cleared
5 12 (41.38%) Security Cleared
6 10 (34.48%) Management Information System
6 10 (34.48%) MS Excel
7 7 (24.14%) MS PowerPoint
7 7 (24.14%) MS Project
7 7 (24.14%) HP
8 6 (20.69%) Change Management
8 6 (20.69%) Continuous Improvement
8 6 (20.69%) Analytical Skills
9 5 (17.24%) Knowledge Management
9 5 (17.24%) Incident Management
10 4 (13.79%) Problem Management
10 4 (13.79%) Degree
11 3 (10.34%) Transition Management
11 3 (10.34%) Military
11 3 (10.34%) Root Cause Analysis
11 3 (10.34%) Line Management
11 3 (10.34%) Password Management
11 3 (10.34%) Programme Management
11 3 (10.34%) Microsoft
11 3 (10.34%) MS Office
12 2 (6.90%) ServiceNow
12 2 (6.90%) PRINCE2

ITSM
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 19 December 2014, IT jobs across the Buckinghamshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.45%) JCAPS
Applications
1 10 (34.48%) MS Excel
2 7 (24.14%) MS PowerPoint
2 7 (24.14%) MS Project
3 3 (10.34%) MS Office
Business Applications
1 1 (3.45%) Agresso
General
1 12 (41.38%) Finance
2 3 (10.34%) Military
3 2 (6.90%) French Language
3 2 (6.90%) German Language
3 2 (6.90%) Italian Language
3 2 (6.90%) Portuguese Language
3 2 (6.90%) Spanish Language
4 1 (3.45%) Legal
Job Titles
1 14 (48.28%) Service Manager
2 8 (27.59%) Delivery Manager
2 8 (27.59%) Services Delivery Manager
3 7 (24.14%) Analyst
4 5 (17.24%) IT Services Manager
5 4 (13.79%) Service Analyst
5 4 (13.79%) Service Desk Analyst
6 3 (10.34%) Systems Manager
6 3 (10.34%) IT Services Delivery Manager
6 3 (10.34%) Systems Delivery Manager
7 2 (6.90%) Support Analyst
7 2 (6.90%) 1st Line Support
7 2 (6.90%) Help Desk Advisor
7 2 (6.90%) 1st Line Support Analyst
8 1 (3.45%) ITIL Service Manager
8 1 (3.45%) Account Manager
8 1 (3.45%) 2nd Line Support
8 1 (3.45%) ITIL Manager
8 1 (3.45%) Applications Manager
8 1 (3.45%) Technical Account Manager
Miscellaneous
1 10 (34.48%) Management Information System
2 6 (20.69%) Analytical Skills
3 1 (3.45%) Computer Science
3 1 (3.45%) iSeries
Operating Systems
1 2 (6.90%) UNIX
1 2 (6.90%) Windows
2 1 (3.45%) Windows XP
Processes & Methodologies
1 24 (82.76%) Service Management
2 22 (75.86%) ITIL
3 13 (44.83%) Service Delivery
4 6 (20.69%) Change Management
4 6 (20.69%) Continuous Improvement
5 5 (17.24%) Knowledge Management
5 5 (17.24%) Incident Management
6 4 (13.79%) Problem Management
7 3 (10.34%) Programme Management
7 3 (10.34%) Password Management
7 3 (10.34%) Root Cause Analysis
7 3 (10.34%) Transition Management
7 3 (10.34%) Line Management
8 2 (6.90%) Data Privacy
8 2 (6.90%) PRINCE2
8 2 (6.90%) Identity Management
9 1 (3.45%) Statistical Analysis
9 1 (3.45%) ITIL V3
9 1 (3.45%) Operations Management
9 1 (3.45%) Resource Management
Programming Languages
1 2 (6.90%) C
Qualifications
1 16 (55.17%) ITIL Certification
2 12 (41.38%) SC Cleared
2 12 (41.38%) Security Cleared
3 4 (13.79%) Degree
4 2 (6.90%) ITIL Foundation Certificate
5 1 (3.45%) PRINCE2 Certification
Quality Assurance & Compliance
1 13 (44.83%) SLA
2 2 (6.90%) Sarbanes-Oxley
Vendors
1 7 (24.14%) HP
2 3 (10.34%) Microsoft
3 2 (6.90%) ServiceNow
4 1 (3.45%) Oracle
4 1 (3.45%) Intel
4 1 (3.45%) Avaya
4 1 (3.45%) Genesys
4 1 (3.45%) Tumbleweed
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