The table below looks at the statistics for ITSM skills in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 86 109 130
Rank change year-on-year
+23 +21
Permanent jobs citing ITSM 28 12 4
As % of all permanent IT jobs located in Buckinghamshire 1.55% 0.63% 0.21%
As % of the Processes & Methodologies category 1.93% 0.81% 0.26%
Number of salaries quoted 10 6 4
Average salary £31,500 £58,000 £56,000
Average salary % change year-on-year
-45.68% +3.57%
90% offered a salary of more than £18,500 £50,000 £30,800
10% offered a salary of more than £35,500 £59,250 £58,800
UK excluding London average salary £41,837 £42,500 £45,000
% change year-on-year
-1.56% -5.55%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Buckinghamshire region.

Processes & Methodologies Category
Buckinghamshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1451 1473 1522
As % of all permanent IT jobs located in Buckinghamshire 80.12% 76.96% 80.27%
Number of salaries quoted 1113 1144 1357
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £31,000 £30,000 £27,500
10% offered a salary of more than £65,000 £57,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Buckinghamshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Buckinghamshire

ITSM
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Buckinghamshire region.

ITSM Salary Trend in Buckinghamshire

ITSM
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing ITSM across the Buckinghamshire region over the 3 months to 27 February 2015.

ITSM Salary Histogram in Buckinghamshire

ITSM
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Buckinghamshire region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +25 25 £22,000 -51.11% 1
High Wycombe -3 3 £35,000 -40.17%
ITSM
South East

ITSM
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 27 February 2015, IT jobs across the Buckinghamshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 34 (77.27%) ITIL
2 30 (68.18%) Service Management
3 27 (61.36%) ITIL Certification
4 23 (52.27%) SC Cleared
4 23 (52.27%) Security Cleared
5 21 (47.73%) Service Delivery
6 19 (43.18%) Management Information System
7 18 (40.91%) HP
8 16 (36.36%) Analytical Skills
9 15 (34.09%) Knowledge Management
10 14 (31.82%) SLA
10 14 (31.82%) Change Management
11 12 (27.27%) Incident Management
12 11 (25.00%) Finance
13 10 (22.73%) Military
13 10 (22.73%) MS Excel
13 10 (22.73%) Programme Management
14 7 (15.91%) MS Project
14 7 (15.91%) MS PowerPoint
15 6 (13.64%) Continuous Improvement
16 5 (11.36%) Line Management
16 5 (11.36%) MS Office
17 4 (9.09%) Password Management
18 3 (6.82%) French Language
18 3 (6.82%) German Language
18 3 (6.82%) Italian Language
18 3 (6.82%) Portuguese Language
18 3 (6.82%) Spanish Language
18 3 (6.82%) Data Privacy
18 3 (6.82%) Root Cause Analysis

ITSM
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 27 February 2015, IT jobs across the Buckinghamshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 10 (22.73%) MS Excel
2 7 (15.91%) MS PowerPoint
2 7 (15.91%) MS Project
3 5 (11.36%) MS Office
Business Applications
1 3 (6.82%) Agresso
General
1 11 (25.00%) Finance
2 10 (22.73%) Military
3 3 (6.82%) French Language
3 3 (6.82%) German Language
3 3 (6.82%) Italian Language
3 3 (6.82%) Portuguese Language
3 3 (6.82%) Spanish Language
4 1 (2.27%) Legal
Job Titles
1 13 (29.55%) Service Manager
2 11 (25.00%) Analyst
3 8 (18.18%) Service Analyst
4 7 (15.91%) Services Delivery Manager
4 7 (15.91%) Service Desk Analyst
4 7 (15.91%) Delivery Manager
5 5 (11.36%) IT Services Manager
6 3 (6.82%) IT Services Delivery Manager
6 3 (6.82%) Systems Delivery Manager
6 3 (6.82%) Systems Manager
7 2 (4.55%) 2nd Line Support
7 2 (4.55%) 1st Line Support Analyst
7 2 (4.55%) Help Desk Advisor
7 2 (4.55%) Support Analyst
7 2 (4.55%) 1st Line Support
8 1 (2.27%) Configuration Manager
8 1 (2.27%) Change Manager
8 1 (2.27%) Incident Manager
8 1 (2.27%) ITIL Manager
8 1 (2.27%) Major Incident Manager
Miscellaneous
1 19 (43.18%) Management Information System
2 16 (36.36%) Analytical Skills
3 1 (2.27%) CMDB
Operating Systems
1 3 (6.82%) Windows
1 3 (6.82%) Windows XP
Processes & Methodologies
1 34 (77.27%) ITIL
2 30 (68.18%) Service Management
3 21 (47.73%) Service Delivery
4 15 (34.09%) Knowledge Management
5 14 (31.82%) Change Management
6 12 (27.27%) Incident Management
7 10 (22.73%) Programme Management
8 6 (13.64%) Continuous Improvement
9 5 (11.36%) Line Management
10 4 (9.09%) Password Management
11 3 (6.82%) Data Privacy
11 3 (6.82%) Root Cause Analysis
11 3 (6.82%) Transition Management
11 3 (6.82%) Problem Management
11 3 (6.82%) Identity Management
12 2 (4.55%) Network Monitoring
13 1 (2.27%) PRINCE2
13 1 (2.27%) Configuration Management
13 1 (2.27%) Project Management
13 1 (2.27%) Matrix Management
Programming Languages
1 2 (4.55%) C
Qualifications
1 27 (61.36%) ITIL Certification
2 23 (52.27%) SC Cleared
2 23 (52.27%) Security Cleared
3 3 (6.82%) Degree
4 2 (4.55%) ITIL Foundation Certificate
5 1 (2.27%) PRINCE2 Certification
Quality Assurance & Compliance
1 14 (31.82%) SLA
2 3 (6.82%) Sarbanes-Oxley
Vendors
1 18 (40.91%) HP
2 3 (6.82%) ServiceNow
2 3 (6.82%) Microsoft