The first table below looks at the demand for Service Management skills in IT contracts advertised for the Buckinghamshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Buckinghamshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Management
Rank 28 27 49
Rank change year-on-year
-1 +22
Contract jobs citing Service Management 43 49 29
As % of all contract IT jobs located in Buckinghamshire 5.309% 5.020% 2.715%
As % of the Processes & Methodologies category 7.544% 7.562% 4.538%
Number of daily rates quoted 18 17 15
Average daily rate £298 £300 £325
Average daily rate % change year-on-year
-0.83% -7.69%
90% offered a daily rate of more than £210 £137 £147
10% offered a daily rate of more than £361 £393 £381
UK excluding London average daily rate £370 £325 £350
% change year-on-year
+13.84% -7.14%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £35.25
UK excluding London average hourly rate £16.33 £17.50 £16.25
% change year-on-year
-6.71% +7.69%
All Processes & Methodologies
Buckinghamshire
Contract IT job ads with a match in the
Processes & Methodologies category
570 648 639
As % of all contract IT jobs located in Buckinghamshire 70.37% 66.39% 59.83%
Number of daily rates quoted 342 303 267
Average daily rate £338 £325 £350
Average daily rate % change year-on-year
+3.84% -7.14%
90% offered a daily rate of more than £205 £207 £190
10% offered a daily rate of more than £500 £424 £508
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 21 27 47
Average hourly rate £18.00 £15.00 £20.00
Average hourly rate % change year-on-year
+20.00% -25.00%
90% offered a hourly rate of more than £13.20 £10.58 £13.10
10% offered a hourly rate of more than £27.00 £18.50 £45.00
UK excluding London average hourly rate £30.00 £25.00 £29.50
% change year-on-year
+20.00% -15.25%
Service Management
South East

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Buckinghamshire region as a proportion of the total demand within the Processes & Methodologies category.

Buckinghamshire Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Buckinghamshire region.

Buckinghamshire Service Management Daily Rate Trend

Service Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Buckinghamshire region over the 3 months to 24 May 2013.

Buckinghamshire Service Management Daily Rate Histogram

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Buckinghamshire region.

Buckinghamshire Service Management Hourly Rate Trend

Service Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Buckinghamshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Milton Keynes +5 32 £310 +7.91%
Newport Pagnell - 1 - -
Service Management
South East

Service Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the Buckinghamshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 46 (71.88%) ITIL
2 21 (32.81%) Security Cleared
3 20 (31.25%) Service Delivery
4 15 (23.44%) Change Management
5 14 (21.88%) VMware
5 14 (21.88%) Windows
5 14 (21.88%) SC Cleared
6 13 (20.31%) SQL
6 13 (20.31%) HP
7 12 (18.75%) UNIX
7 12 (18.75%) VMware Infrastructure
7 12 (18.75%) Incident Management
8 10 (15.63%) Backup Exec
8 10 (15.63%) Citrix
8 10 (15.63%) MS Exchange
8 10 (15.63%) Windows Server 2008
8 10 (15.63%) Radio Access Network
9 9 (14.06%) DV Cleared
9 9 (14.06%) MCP
9 9 (14.06%) MCSE
9 9 (14.06%) Microsoft Certification
9 9 (14.06%) Project Management
10 8 (12.50%) Telecoms
10 8 (12.50%) Exchange Server 2003
10 8 (12.50%) Configuration Management
10 8 (12.50%) ITIL V3
11 7 (10.94%) Hyper-V
11 7 (10.94%) SLA
12 6 (9.375%) MS Excel
12 6 (9.375%) Linux

Service Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the Buckinghamshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 1 (1.563%) Application Packaging
1 1 (1.563%) Software Packaging
Application Platforms
1 10 (15.63%) MS Exchange
2 8 (12.50%) Exchange Server 2003
3 4 (6.250%) SharePoint
3 4 (6.250%) Lync
4 1 (1.563%) CMS
Applications
1 6 (9.375%) MS Excel
2 1 (1.563%) MS Project
2 1 (1.563%) MS Office
2 1 (1.563%) MS Visio
Business Applications
1 1 (1.563%) Dynamics CRM
Communications & Networking
1 10 (15.63%) Radio Access Network
2 4 (6.250%) SAN
3 2 (3.125%) LAN
3 2 (3.125%) VoIP
3 2 (3.125%) WAN
3 2 (3.125%) TCP/IP
3 2 (3.125%) VPN
3 2 (3.125%) IPsec
4 1 (1.563%) NetScaler
4 1 (1.563%) Firewall
4 1 (1.563%) Network Security
4 1 (1.563%) Cisco IOS
4 1 (1.563%) LDAP
Database & Business Intelligence
1 5 (7.813%) SQL Server
1 5 (7.813%) Data Warehouse
2 3 (4.688%) OLTP
3 2 (3.125%) DTS
3 2 (3.125%) SQL Server Integration Services
4 1 (1.563%) BusinessObjects XI
Development Applications
1 1 (1.563%) MSI
General
1 8 (12.50%) Telecoms
2 6 (9.375%) Retail
3 5 (7.813%) Finance
4 3 (4.688%) Banking
4 3 (4.688%) Retail Banking
5 1 (1.563%) Spanish Language
Job Titles
1 23 (35.94%) Analyst
2 12 (18.75%) Service Manager
3 9 (14.06%) Support Analyst
3 9 (14.06%) Change Analyst
4 8 (12.50%) Transition Manager
5 7 (10.94%) 3rd Line Support
6 6 (9.375%) Architect
7 4 (6.250%) 3rd Line Support Analyst
8 3 (4.688%) Operations Manager
8 3 (4.688%) 2nd Line Support
8 3 (4.688%) Delivery Manager
8 3 (4.688%) Technical Analyst
8 3 (4.688%) Service Analyst
9 2 (3.125%) Infrastructure Architect
9 2 (3.125%) Services Delivery Manager
9 2 (3.125%) 2nd Line Support Analyst
10 1 (1.563%) Head of Service Delivery
10 1 (1.563%) Virtualisation Architect
10 1 (1.563%) Designer
10 1 (1.563%) Field Engineer
Miscellaneous
1 4 (6.250%) Cloud Computing
2 3 (4.688%) Management Information System
2 3 (4.688%) N-Tier
3 2 (3.125%) Video Conferencing
4 1 (1.563%) SaaS
4 1 (1.563%) CMDB
Operating Systems
1 14 (21.88%) Windows
2 12 (18.75%) UNIX
3 10 (15.63%) Windows Server 2008
4 6 (9.375%) Linux
5 3 (4.688%) Red Hat Enterprise Linux
6 1 (1.563%) Windows 7
6 1 (1.563%) Windows XP
Processes & Methodologies
1 46 (71.88%) ITIL
2 20 (31.25%) Service Delivery
3 15 (23.44%) Change Management
4 12 (18.75%) Incident Management
5 9 (14.06%) Project Management
6 8 (12.50%) Configuration Management
6 8 (12.50%) ITIL V3
7 6 (9.375%) PRINCE2
8 4 (6.250%) CRM
8 4 (6.250%) Stakeholder Management
8 4 (6.250%) ITSM
9 3 (4.688%) Infrastructure Management
9 3 (4.688%) Disaster Recovery
9 3 (4.688%) Technical Architecture
10 2 (3.125%) ETL
10 2 (3.125%) Business Intelligence
10 2 (3.125%) Problem Management
10 2 (3.125%) Requirements Management
10 2 (3.125%) Release Management
10 2 (3.125%) Scrum
Programming Languages
1 13 (20.31%) SQL
2 5 (7.813%) PowerShell
Qualifications
1 21 (32.81%) Security Cleared
2 14 (21.88%) SC Cleared
3 9 (14.06%) DV Cleared
3 9 (14.06%) MCP
3 9 (14.06%) MCSE
3 9 (14.06%) Microsoft Certification
4 6 (9.375%) ITIL Certification
5 3 (4.688%) ISEB
6 2 (3.125%) CCNA
6 2 (3.125%) Cisco Certification
Quality Assurance & Compliance
1 7 (10.94%) SLA
2 4 (6.250%) Sarbanes-Oxley
System Software
1 12 (18.75%) VMware Infrastructure
2 7 (10.94%) Hyper-V
3 4 (6.250%) vSphere
4 2 (3.125%) VMware ESX
5 1 (1.563%) XenApp
5 1 (1.563%) XenDesktop
5 1 (1.563%) Microsoft App-V
5 1 (1.563%) Active Directory
Systems Management
1 10 (15.63%) Backup Exec
2 2 (3.125%) OVSD
2 2 (3.125%) OpenView
3 1 (1.563%) SCOM
Vendors
1 14 (21.88%) VMware
2 13 (20.31%) HP
3 10 (15.63%) Citrix
4 5 (7.813%) Compaq
5 4 (6.250%) Oracle
6 3 (4.688%) Intel
7 2 (3.125%) Cisco
7 2 (3.125%) Microsoft
7 2 (3.125%) Business Objects
7 2 (3.125%) Juniper
7 2 (3.125%) NetApp
7 2 (3.125%) F5
8 1 (1.563%) SolarWinds
8 1 (1.563%) Remedy
8 1 (1.563%) CA
8 1 (1.563%) SAP
Milton Keynes, Buckinghamshire
They need someone with a background in service management, who has worked in an ITIL environment... Objectives *To maintain and support the ICT Operating model including Policy, Process...
LA International
Rate: £250 - £300 per annum
Posted: 21 May 2013
Milton Keynes, Buckinghamshire
Change, ITIL V3, HP Service Management, SC My client is looking for an SC cleared Change Analyst to maintain and support the clients ICT Operating model including Policy,...
Lorien Resourcing
Posted: 21 May 2013
Milton Keynes, Buckinghamshire
Change Analyst, ITIL v3, HP Service Manager, SC Security Cleared is required by our government, public sector organisation based in Milton Keynes, Bucks, South East with occasional travel...
Smart Sourcing
Rate: Unspecified daily rate c.£250-350 daily
Posted: 21 May 2013
Milton Keynes, Buckinghamshire
Knowledge and experience Data Warehousing in a Business Objects development environment... - Experience of database technologies including SQL Server, ETL, DTS and SSIS development. - Delivery of solutions into a...
IT Connections
Rate: to £400 per day
Posted: 22 May 2013