The table below looks at the statistics for Service Management skills in IT contracts advertised for the Buckinghamshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Management
Rank 32 46 46
Rank change year-on-year
+14 0
Contract jobs citing Service Management 59 34 20
As % of all contract IT jobs located in Buckinghamshire 4.84% 3.26% 2.46%
As % of the Processes & Methodologies category 6.25% 4.29% 3.32%
Number of daily rates quoted 23 15 4
Average daily rate
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of your Daily Rate
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£350 £375 £376
Average daily rate % change year-on-year
-6.66% -0.33%
90% offered a daily rate of more than £298 £275 £355
10% offered a daily rate of more than £395 £415 £426
UK excluding London average daily rate £375 £370 £375
% change year-on-year
+1.35% -1.33%
Number of hourly rates quoted 6 1 0
Average hourly rate £18.50 £25.00 -
Average hourly rate % change year-on-year
-26.00% -
UK excluding London average hourly rate £16.00 £15.50 £16.00
% change year-on-year
+3.22% -3.12%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Buckinghamshire region.

Processes & Methodologies Category
Buckinghamshire
Contract IT job ads with a match in the
Processes & Methodologies category
944 792 602
As % of all contract IT jobs located in Buckinghamshire 77.38% 76.01% 74.05%
Number of daily rates quoted 495 432 291
Average daily rate £375 £388 £350
Average daily rate % change year-on-year
-3.22% +10.71%
90% offered a daily rate of more than £280 £263 £222
10% offered a daily rate of more than £500 £450 £443
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 25 17 42
Average hourly rate £18.50 £15.99 £18.00
Average hourly rate % change year-on-year
+15.73% -11.19%
90% offered a hourly rate of more than £9.25 £14.23 £11.72
10% offered a hourly rate of more than £36.75 £40.00 £35.00
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

Service Management
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Buckinghamshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Buckinghamshire

Service Management
Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Buckinghamshire region.

Service Management Daily Rate Trend in Buckinghamshire

Service Management
Daily Rate Histogram in Buckinghamshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Buckinghamshire region over the 3 months to 27 February 2015.

Service Management Daily Rate Histogram in Buckinghamshire

Service Management
Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Buckinghamshire region.

Service Management Hourly Rate Trend in Buckinghamshire

Service Management
Hourly Rate Histogram in Buckinghamshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the Buckinghamshire region over the 3 months to 27 February 2015.

Service Management Hourly Rate Histogram in Buckinghamshire

Service Management
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Buckinghamshire region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +8 36 £350 -6.66% 7
High Wycombe - 1 - -
Marlow - 1 - -
Service Management
South East

Service Management
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 27 February 2015, IT contractor jobs across the Buckinghamshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 99 (74.44%) ITIL
2 66 (49.62%) Security Cleared
3 62 (46.62%) SC Cleared
4 53 (39.85%) Microsoft
5 51 (38.35%) MS Excel
6 35 (26.32%) Windows
7 33 (24.81%) MS Office
7 33 (24.81%) SLA
7 33 (24.81%) Service Delivery
8 28 (21.05%) Analytical Skills
9 26 (19.55%) Windows Server 2008
9 26 (19.55%) Finance
10 24 (18.05%) OVSD
10 24 (18.05%) DV Cleared
11 23 (17.29%) VMware Infrastructure
11 23 (17.29%) VMware
11 23 (17.29%) Telecoms
12 22 (16.54%) UNIX
13 19 (14.29%) MCP
13 19 (14.29%) MCSE
13 19 (14.29%) MS Exchange
13 19 (14.29%) Microsoft Certification
13 19 (14.29%) Backup Exec
13 19 (14.29%) Hyper-V
13 19 (14.29%) Exchange Server 2003
14 18 (13.53%) ITSM
15 17 (12.78%) Management Information System
15 17 (12.78%) Project Management
15 17 (12.78%) Matrix Management
15 17 (12.78%) Incident Management

Service Management
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 27 February 2015, IT contractor jobs across the Buckinghamshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 19 (14.29%) MS Exchange
1 19 (14.29%) Exchange Server 2003
2 2 (1.50%) MQSeries
3 1 (0.75%) Exchange Server 2013
3 1 (0.75%) Oracle Workflow
Applications
1 51 (38.35%) MS Excel
2 33 (24.81%) MS Office
3 12 (9.02%) MS Visio
4 10 (7.52%) MS PowerPoint
5 6 (4.51%) Spreadsheet
6 5 (3.76%) MS Project
Business Applications
1 5 (3.76%) Dynamics CRM
2 1 (0.75%) Remedy AR System
Cloud Services
1 6 (4.51%) PaaS
2 2 (1.50%) IaaS
2 2 (1.50%) SaaS
Communications & Networking
1 9 (6.77%) GSM
1 9 (6.77%) UMTS
1 9 (6.77%) LTE
2 4 (3.01%) iSCSI
2 4 (3.01%) BIG-IP
3 3 (2.26%) 3G
3 3 (2.26%) LAN
3 3 (2.26%) WAN
3 3 (2.26%) 4G
3 3 (2.26%) Radio Access Network
4 2 (1.50%) 2G
4 2 (1.50%) Network Security
4 2 (1.50%) ATM
4 2 (1.50%) GPRS
5 1 (0.75%) SMS
5 1 (0.75%) TCP/IP
5 1 (0.75%) VPN
5 1 (0.75%) DNS
5 1 (0.75%) Intranet
5 1 (0.75%) Internet
Database & Business Intelligence
1 6 (4.51%) Data Warehouse
1 6 (4.51%) OLTP
2 5 (3.76%) Crystal Reports
3 2 (1.50%) SQL Server
Development Applications
1 6 (4.51%) PVCS
1 6 (4.51%) ClearCase
General
1 26 (19.55%) Finance
2 23 (17.29%) Telecoms
3 2 (1.50%) Legal
3 2 (1.50%) Advertising
3 2 (1.50%) Banking
3 2 (1.50%) Retail
Job Titles
1 30 (22.56%) Analyst
2 18 (13.53%) Support Analyst
2 18 (13.53%) 1st Line Support
3 17 (12.78%) Architect
3 17 (12.78%) Service Manager
3 17 (12.78%) 1st Line Support Analyst
4 16 (12.03%) Service Desk Analyst
4 16 (12.03%) Service Analyst
5 13 (9.77%) Operations Manager
5 13 (9.77%) Incident Manager
6 10 (7.52%) Transition Manager
6 10 (7.52%) Services Delivery Manager
6 10 (7.52%) Team Leader
6 10 (7.52%) Delivery Manager
7 9 (6.77%) Implementation Manager
7 9 (6.77%) Infrastructure Architect
7 9 (6.77%) Infrastructure Team Leader
8 5 (3.76%) Service Transition Manager
8 5 (3.76%) Solutions Architect
9 4 (3.01%) Project Manager
Libraries, Frameworks & Software Standards
1 1 (0.75%) Web Services
Miscellaneous
1 28 (21.05%) Analytical Skills
2 17 (12.78%) Management Information System
3 8 (6.02%) Mainframe
4 6 (4.51%) N-Tier
5 2 (1.50%) Chip and PIN
5 2 (1.50%) HACMP
5 2 (1.50%) Clustering
5 2 (1.50%) User Experience
6 1 (0.75%) Cryptography
6 1 (0.75%) Fat Client
6 1 (0.75%) Mobile Computing
6 1 (0.75%) Thin Client
Operating Systems
1 35 (26.32%) Windows
2 26 (19.55%) Windows Server 2008
3 22 (16.54%) UNIX
4 14 (10.53%) Linux
5 7 (5.26%) Windows 7
6 6 (4.51%) Windows 8
6 6 (4.51%) Windows Vista
7 5 (3.76%) Windows Server 2003
8 4 (3.01%) Ubuntu
8 4 (3.01%) CentOS
8 4 (3.01%) Red Hat Enterprise Linux
9 2 (1.50%) AIX
9 2 (1.50%) Solaris
9 2 (1.50%) Windows Server 2012
Processes & Methodologies
1 99 (74.44%) ITIL
2 33 (24.81%) Service Delivery
3 18 (13.53%) ITSM
4 17 (12.78%) Incident Management
4 17 (12.78%) Project Management
4 17 (12.78%) Matrix Management
5 16 (12.03%) Change Management
5 16 (12.03%) PRINCE2
6 15 (11.28%) Risk Management
6 15 (11.28%) Problem Management
7 14 (10.53%) Data Analysis
8 12 (9.02%) ITIL V3
8 12 (9.02%) Transition Management
9 9 (6.77%) People Management
10 8 (6.02%) Continuous Improvement
10 8 (6.02%) Fault Management
10 8 (6.02%) Stakeholder Management
10 8 (6.02%) Disaster Recovery
11 7 (5.26%) Release Management
11 7 (5.26%) Supplier Management
Programming Languages
1 12 (9.02%) SQL
2 11 (8.27%) C
3 2 (1.50%) PowerShell
Qualifications
1 66 (49.62%) Security Cleared
2 62 (46.62%) SC Cleared
3 24 (18.05%) DV Cleared
4 19 (14.29%) MCP
4 19 (14.29%) MCSE
4 19 (14.29%) Microsoft Certification
5 17 (12.78%) ITIL Foundation Certificate
6 4 (3.01%) VCP4
7 3 (2.26%) PRINCE2 Practitioner
7 3 (2.26%) ITIL Certification
8 2 (1.50%) CCNA
8 2 (1.50%) Cisco Certification
9 1 (0.75%) PMP
9 1 (0.75%) PMI Certification
9 1 (0.75%) CCNP
9 1 (0.75%) HNC
9 1 (0.75%) HND
Quality Assurance & Compliance
1 33 (24.81%) SLA
2 4 (3.01%) ISO/IEC 27001
2 4 (3.01%) QA
3 2 (1.50%) BS15000
4 1 (0.75%) JSP 440
4 1 (0.75%) ISO 9001
System Software
1 23 (17.29%) VMware Infrastructure
2 19 (14.29%) Hyper-V
3 8 (6.02%) Firmware
4 4 (3.01%) NFS
5 3 (2.26%) Active Directory
6 2 (1.50%) XenApp
6 2 (1.50%) XenDesktop
6 2 (1.50%) GPFS
7 1 (0.75%) vSphere
7 1 (0.75%) VMware ESXi
7 1 (0.75%) Oracle RAC
Systems Management
1 24 (18.05%) OVSD
2 19 (14.29%) Backup Exec
3 12 (9.02%) McAfee ePO
4 8 (6.02%) OpenView
5 2 (1.50%) Netcool
5 2 (1.50%) WSUS
5 2 (1.50%) NSN NetAct
5 2 (1.50%) XenMobile
6 1 (0.75%) HP UCMDB
6 1 (0.75%) SCOM
Vendors
1 53 (39.85%) Microsoft
2 23 (17.29%) VMware
3 15 (11.28%) HP
4 13 (9.77%) McAfee
5 12 (9.02%) Sophos
5 12 (9.02%) Lumension
6 7 (5.26%) Citrix
7 6 (4.51%) NetApp
7 6 (4.51%) Cisco
7 6 (4.51%) Intel
8 5 (3.76%) Oracle
9 4 (3.01%) F5
10 3 (2.26%) Remedy
11 2 (1.50%) Business Objects
12 1 (0.75%) CheckPoint
12 1 (0.75%) IronPort