The table below looks at the statistics for SLA skills in IT contracts advertised for the Cambridge region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 28 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 43 53 38
Rank change year-on-year
+10 -15
Contract jobs citing SLA 3 6 12
As % of all contract IT jobs located in Cambridge 0.82% 1.19% 2.63%
As % of the Quality Assurance & Compliance category 20.00% 18.18% 21.82%
Number of daily rates quoted 1 1 1
Median daily rate £160 £413 £213
Median daily rate % change year-on-year
-61.21% +94.11%
UK excluding London median daily rate £280 £295 £275
% change year-on-year
-5.08% +7.27%
Number of hourly rates quoted 2 2 2
Median hourly rate £14.75 £37.89 £20.21
Median hourly rate % change year-on-year
-61.06% +87.50%
UK excluding London median hourly rate £14.50 £15.77 £17.50
% change year-on-year
-8.05% -9.88%
SLA
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Cambridge region.

Quality Assurance & Compliance Category
Cambridge
Contract IT job ads with a match in the
Quality Assurance & Compliance category
15 33 55
As % of all contract IT jobs located in Cambridge 4.11% 6.53% 12.04%
Number of daily rates quoted 8 12 26
Median daily rate £344 £325 £313
Median daily rate % change year-on-year
+5.76% +4.00%
90% offered a daily rate of more than £255 £220 £209
10% offered a daily rate of more than £453 £375 £438
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 2 5 14
Median hourly rate £14.75 £29.00 £27.50
Median hourly rate % change year-on-year
-49.13% +5.45%
UK excluding London median hourly rate £28.00 £22.50 £20.21
% change year-on-year
+24.44% +11.35%

SLA
Jobs Demand Trend in Cambridge

The demand trend of contract jobs across the Cambridge region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Cambridge

SLA
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Cambridge region.

SLA Daily Rate Trend in Cambridge

SLA
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Cambridge region.

SLA Hourly Rate Trend in Cambridge

SLA
Top 30 Related IT Skills in Cambridge

For the 6 months to 28 July 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridge region with a requirement for SLA.

1 14 (70.00%) Windows
2 13 (65.00%) Windows 7
3 12 (60.00%) Microsoft
3 12 (60.00%) Active Directory
4 10 (50.00%) MS Office
5 9 (45.00%) Apple
5 9 (45.00%) SCCM
5 9 (45.00%) Apple iOS
6 8 (40.00%) Windows Vista
7 7 (35.00%) Finance
7 7 (35.00%) Systems Management Server (SMS)
7 7 (35.00%) Mac OS
7 7 (35.00%) Software Deployment
7 7 (35.00%) Windows 8
8 6 (30.00%) ITIL
8 6 (30.00%) Information Security
9 5 (25.00%) Citrix
9 5 (25.00%) Remedy
10 4 (20.00%) Service Management
10 4 (20.00%) MS Excel
10 4 (20.00%) VMware
10 4 (20.00%) ITIL V3
10 4 (20.00%) WorldPay
11 3 (15.00%) Data Centre
11 3 (15.00%) VMware Infrastructure
11 3 (15.00%) Incident Management
11 3 (15.00%) CCTV
11 3 (15.00%) Remedy ITSM
11 3 (15.00%) HP
11 3 (15.00%) Oracle

SLA
Top Related IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) Skype for Business
Applications
1 10 (50.00%) MS Office
2 4 (20.00%) MS Excel
Business Applications
1 3 (15.00%) Remedy ITSM
2 2 (10.00%) BASE24
Communications & Networking
1 1 (5.00%) Internet
1 1 (5.00%) LAN
1 1 (5.00%) Skype
1 1 (5.00%) TCP/IP
1 1 (5.00%) WAN
Database & Business Intelligence
1 1 (5.00%) Oracle Exadata
General
1 7 (35.00%) Finance
2 2 (10.00%) Financial Institution
Job Titles
1 11 (55.00%) Support Engineer
2 9 (45.00%) Desktop Engineer
2 9 (45.00%) Desktop Support
2 9 (45.00%) Desktop Support Engineer
3 3 (15.00%) Senior Support Engineer
4 2 (10.00%) 1st Line Service Desk Analyst
4 2 (10.00%) 1st Line Support
4 2 (10.00%) 1st Line Support Analyst
4 2 (10.00%) 2nd Line Desktop Support
4 2 (10.00%) 2nd Line Desktop Support Engineer
4 2 (10.00%) 2nd Line Engineer
4 2 (10.00%) 2nd Line Support
4 2 (10.00%) 2nd Line Support Engineer
4 2 (10.00%) Analyst
4 2 (10.00%) Senior Desktop Engineer
4 2 (10.00%) Senior Desktop Support
4 2 (10.00%) Senior Desktop Support Engineer
4 2 (10.00%) Service Analyst
4 2 (10.00%) Service Desk Analyst
4 2 (10.00%) Service Desk Support Analyst
Miscellaneous
1 3 (15.00%) CCTV
1 3 (15.00%) Data Centre
2 2 (10.00%) Blackberry
2 2 (10.00%) BYOD
2 2 (10.00%) Hedge funds
2 2 (10.00%) Mathematics
3 1 (5.00%) Analytical Skills
Operating Systems
1 14 (70.00%) Windows
2 13 (65.00%) Windows 7
3 9 (45.00%) Apple iOS
4 8 (40.00%) Windows Vista
5 7 (35.00%) Mac OS
5 7 (35.00%) Windows 8
6 1 (5.00%) Linux
6 1 (5.00%) Mac OS X
6 1 (5.00%) Windows 10
6 1 (5.00%) Windows Server
6 1 (5.00%) Windows Server 2008
Processes & Methodologies
1 7 (35.00%) Software Deployment
2 6 (30.00%) Information Security
2 6 (30.00%) ITIL
3 4 (20.00%) ITIL V3
3 4 (20.00%) Service Management
4 3 (15.00%) Incident Management
5 2 (10.00%) Project Management
6 1 (5.00%) Business Transformation
6 1 (5.00%) Change Management
6 1 (5.00%) Continuous Improvement
6 1 (5.00%) Data Validation
6 1 (5.00%) Lean Six Sigma
6 1 (5.00%) Operational Acceptance Testing
6 1 (5.00%) Problem Management
6 1 (5.00%) Release Management
6 1 (5.00%) SDLC
6 1 (5.00%) Six Sigma
6 1 (5.00%) Time Management
6 1 (5.00%) Validation
Programming Languages
1 2 (10.00%) C
2 1 (5.00%) SQL
Qualifications
1 1 (5.00%) ITIL Certification
1 1 (5.00%) MCP
1 1 (5.00%) Microsoft Certification
1 1 (5.00%) SC Cleared
1 1 (5.00%) Security Cleared
System Software
1 12 (60.00%) Active Directory
2 3 (15.00%) VMware Infrastructure
Systems Management
1 9 (45.00%) SCCM
2 7 (35.00%) Systems Management Server (SMS)
3 2 (10.00%) Control-M
Vendors
1 12 (60.00%) Microsoft
2 9 (45.00%) Apple
3 5 (25.00%) Citrix
3 5 (25.00%) Remedy
4 4 (20.00%) VMware
4 4 (20.00%) WorldPay
5 3 (15.00%) BMC
5 3 (15.00%) Cisco
5 3 (15.00%) HP
5 3 (15.00%) Oracle
6 1 (5.00%) Computacenter
6 1 (5.00%) ServiceNow
6 1 (5.00%) Symantec
6 1 (5.00%) Wyse