Cambridgeshire SLA Contracts

This section looks at the demand for Service Level Agreement (SLA) skills within the Cambridgeshire region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the contractor rates offered in IT jobs that have cited SLA over the 3 months to 29 August 2008 with a comparison to the same period last year.

Service Level Agreement (SLA)
Location Aberdeen Ashton-under-Lyne Aylesbury Basildon Basingstoke Bath Bedfordshire Belfast Berkshire Bexleyheath Birmingham Borehamwood Bracknell Bridgend Brighton Bristol Buckinghamshire Burnley Cambridge Cambridgeshire Canary Wharf Cardiff Chatham Cheltenham Cheshire City of London Corsham County Antrim Coventry Crewe Croydon Deeside Derby Derbyshire Devon Docklands, London Dorset Douglas Durham East Anglia East Midlands East of England East Sussex Edinburgh England Epsom Essex Exeter Falkirk Feltham Flintshire Folkestone Glasgow Gloucester Gloucestershire Guildford Halifax Hampshire Harrogate Harrow Hartlepool Hastings Hemel Hempstead Herefordshire Hertfordshire Hinckley Home Counties Huntingdon Ilford Ipswich Isle of Man Kegworth Kent Knutsford Lancashire Leatherhead Leeds Leicestershire Lincolnshire London Luton Lutterworth M4 Corridor Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Motherwell Newbury Newcastle Upon Tyne Norfolk North East North Lanarkshire North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Plymouth Poole Portsmouth Potters Bar Reading Redditch Rickmansworth Rochester Romford Rotherham Salford Salisbury Sandwich Scotland Sheffield Shropshire Slough Solihull Somerset South East South Wales South West South Yorkshire Southampton Staffordshire Suffolk Surrey Swansea Swindon Tadworth Telford Thames Valley Tyne and Wear UK Uxbridge Wales Walsall Warrington Warwick Warwickshire Watford Welwyn Garden City West Midlands West Sussex West Wales West Yorkshire Weybridge Wiltshire Windsor Woking Wokingham Worcester Worcestershire York Yorkshire	3 months to 29 Aug 2008	Same period last year
Rank	43	59
Rank change on same period last year	+16
Matching contract IT job ads	16	13
As % of all UK contract IT job ads sampled	0.021 %	0.013 %
As % of the category below	34.78 %	34.21 %
Daily rates quoted	1	3
Average minimum daily rate	£500	£408
Average daily rate	£575	£442
% change on same period last year	+30.18 %
Average maximum daily rate	£650	£475
UK excluding London average daily rate	£342	£330
% change on same period last year	+3.38 %
Hourly rates quoted	11	4
Average minimum hourly rate	£10.77	£31.25
Average hourly rate	£12.00	£32.75
% change on same period last year	-63.35 %
Average maximum hourly rate	£13.23	£34.25
UK excluding London average hourly rate	£17.66	£19.36
% change on same period last year	-8.77 %
Quality Assurance & Compliance Cambridgeshire
Matching contract IT job ads	46	38
As % of all UK contract IT job ads sampled	0.061 %	0.038 %
Daily rates quoted	6	11
Average minimum daily rate	£262	£300
Average daily rate	£283	£328
% change on same period last year	-13.65 %
Average maximum daily rate	£305	£356
UK excluding London average daily rate	£382	£358
% change on same period last year	+6.72 %
Hourly rates quoted	20	6
Average minimum hourly rate	£16.53	£29.17
Average hourly rate	£18.33	£31.83
% change on same period last year	-42.43 %
Average maximum hourly rate	£20.13	£34.50
UK excluding London average hourly rate	£23.39	£25.63
% change on same period last year	-8.73 %
SLA East of England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

SLA
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing SLA across the Cambridgeshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Cambridgeshire region.

SLA
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Cambridgeshire region.

SLA
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the Cambridgeshire region over the 3 months to 29 August 2008.

SLA
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the Cambridgeshire region over the 3 months to 29 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Cambridge	+20	12	£575	+30.18 %
Huntingdon	-	4	-	-

SLA East of England

SLA
Top 30 Related IT Skills

For the 6 months to 29 August 2008, IT contractor jobs across the Cambridgeshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 16 (55.17 %) Windows 2 13 (44.83 %) MS Excel 3 10 (34.48 %) MS Office 4 9 (31.03 %) MS Exchange 4 9 (31.03 %) Microsoft 4 9 (31.03 %) Active Directory 5 7 (24.14 %) ITIL 6 6 (20.69 %) HP 6 6 (20.69 %) Exchange Server 2003 7 5 (17.24 %) Windows 2000 7 5 (17.24 %) LAN 8 4 (13.79 %) SharePoint 8 4 (13.79 %) Windows XP 8 4 (13.79 %) TCP/IP 8 4 (13.79 %) MOM

8 4 (13.79 %) Project Management 8 4 (13.79 %) Telecoms 8 4 (13.79 %) VMware 8 4 (13.79 %) Data Protection Act 8 4 (13.79 %) German Language 8 4 (13.79 %) Data Protection 8 4 (13.79 %) Windows 2000 Server 9 3 (10.34 %) Banking 9 3 (10.34 %) Health 9 3 (10.34 %) Windows Server 2003 10 2 (6.897 %) ITIL Certification 10 2 (6.897 %) Dell 10 2 (6.897 %) VPN 10 2 (6.897 %) DNS 10 2 (6.897 %) WAN

SLA
Top Related IT Skills by Category

For the 6 months to 29 August 2008, IT contractor jobs across the Cambridgeshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms 1 9 (31.03 %) MS Exchange 2 6 (20.69 %) Exchange Server 2003 3 4 (13.79 %) SharePoint	Applications 1 13 (44.83 %) MS Excel 2 10 (34.48 %) MS Office 3 1 (3.448 %) MS PowerPoint
Communications & Networking 1 5 (17.24 %) LAN 2 4 (13.79 %) TCP/IP 3 2 (6.897 %) VPN 3 2 (6.897 %) DNS 3 2 (6.897 %) WAN 4 1 (3.448 %) Broadband 4 1 (3.448 %) WLAN 4 1 (3.448 %) Internet	Database & Business Intelligence 1 2 (6.897 %) SQL Server 1 2 (6.897 %) Crystal Reports 1 2 (6.897 %) MS Access 1 2 (6.897 %) SQL Server Reporting Services
General 1 4 (13.79 %) Telecoms 2 3 (10.34 %) Health 2 3 (10.34 %) Banking 3 2 (6.897 %) Corporate Banking 4 1 (3.448 %) Back Office 4 1 (3.448 %) Finance 4 1 (3.448 %) Government 4 1 (3.448 %) Billing 4 1 (3.448 %) Pensions	Job Titles 1 16 (55.17 %) Analyst 2 10 (34.48 %) Support Analyst 3 6 (20.69 %) Helpdesk Analyst 4 4 (13.79 %) Desktop Support 4 4 (13.79 %) Desktop Support Analyst 4 4 (13.79 %) Server Engineer 4 4 (13.79 %) Desktop Analyst 4 4 (13.79 %) Wintel Engineer 5 3 (10.34 %) 1st Line Support 5 3 (10.34 %) Operations Manager 6 2 (6.897 %) Service Manager 6 2 (6.897 %) Technical Support 6 2 (6.897 %) Helpdesk Support 6 2 (6.897 %) Support Engineer 6 2 (6.897 %) 1st Line Support Analyst 6 2 (6.897 %) 2nd Line Support 7 1 (3.448 %) Business Support Analyst 7 1 (3.448 %) Hardware Support Engineer 7 1 (3.448 %) Call Centre Manager 7 1 (3.448 %) Junior Analyst
Miscellaneous 1 4 (13.79 %) Data Protection Act 1 4 (13.79 %) German Language 2 2 (6.897 %) Blackberry 2 2 (6.897 %) PDA	Operating Systems 1 16 (55.17 %) Windows 2 5 (17.24 %) Windows 2000 3 4 (13.79 %) Windows XP 3 4 (13.79 %) Windows 2000 Server 4 3 (10.34 %) Windows Server 2003 5 2 (6.897 %) Windows NT
Processes & Methodologies 1 7 (24.14 %) ITIL 2 4 (13.79 %) Project Management 2 4 (13.79 %) Data Protection 3 2 (6.897 %) Security Cleared 3 2 (6.897 %) Time Management 4 1 (3.448 %) Service Delivery 4 1 (3.448 %) PRINCE2 4 1 (3.448 %) CRM 4 1 (3.448 %) E-Commerce 4 1 (3.448 %) ERP	Programming Languages 1 2 (6.897 %) SQL
Qualifications 1 2 (6.897 %) ITIL Certification 2 1 (3.448 %) CCVP 2 1 (3.448 %) MCSE 2 1 (3.448 %) CCNA 2 1 (3.448 %) Cisco Certification 2 1 (3.448 %) Microsoft Certification	System Software 1 9 (31.03 %) Active Directory 2 2 (6.897 %) Backup Exec 3 1 (3.448 %) NDS
Systems Management 1 4 (13.79 %) MOM 2 1 (3.448 %) Systems Management Server (SMS)	Vendors 1 9 (31.03 %) Microsoft 2 6 (20.69 %) HP 3 4 (13.79 %) VMware 4 2 (6.897 %) Dell 5 1 (3.448 %) Novell 5 1 (3.448 %) Cisco