The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Analyst
Rank 33 56 52
Rank change year-on-year
+23 -4
Contract jobs requiring a Service Analyst 40 4 16
As % of all contract IT jobs located in Cambridgeshire 5.08% 0.69% 2.00%
As % of the Job Titles category 5.41% 0.74% 2.14%
Number of daily rates quoted 18 1 1
Average daily rate
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£151 £110 £138
Average daily rate % change year-on-year
+37.50% -20.00%
UK excluding London average daily rate £130 £110 £120
% change year-on-year
+18.18% -8.33%
Number of hourly rates quoted 13 3 13
Average hourly rate £12.00 £12.00 £10.50
Average hourly rate % change year-on-year
- +14.28%
UK excluding London average hourly rate £12.40 £12.50 £12.50
% change year-on-year
-0.80% -
Service Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cambridgeshire
Contract IT job ads with a match in the
Job Titles category
740 541 748
As % of all contract IT jobs located in Cambridgeshire 94.03% 93.28% 93.38%
Number of daily rates quoted 449 240 361
Average daily rate £350 £325 £350
Average daily rate % change year-on-year
+7.69% -7.14%
90% offered a daily rate of more than £163 £195 £250
10% offered a daily rate of more than £538 £450 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 54 70 103
Average hourly rate £22.50 £35.00 £32.50
Average hourly rate % change year-on-year
-35.71% +7.69%
90% offered a hourly rate of more than £11.50 £12.00 £10.50
10% offered a hourly rate of more than £43.75 £45.00 £40.25
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Service Analyst
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Cambridgeshire

Service Analyst
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the Cambridgeshire region.

Service Analyst Daily Rate Trend in Cambridgeshire

Service Analyst
Daily Rate Histogram in Cambridgeshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the Cambridgeshire region over the 3 months to 24 December 2014.

Service Analyst Daily Rate Histogram in Cambridgeshire

Service Analyst
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the Cambridgeshire region.

Service Analyst Hourly Rate Trend in Cambridgeshire

Service Analyst
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the Cambridgeshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +20 21 £155 +40.90% 1
Peterborough +4 14 £103 - 1
Huntingdon - - - -
Service Analyst
East of England

Service Analyst
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 24 December 2014, IT contractor jobs across the Cambridgeshire region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 51 (82.26%) ITIL
2 38 (61.29%) Microsoft
3 32 (51.61%) Citrix
4 30 (48.39%) Windows
5 28 (45.16%) Active Directory
6 27 (43.55%) Finance
7 25 (40.32%) MS Office
8 24 (38.71%) MS Excel
9 23 (37.10%) Remedy
9 23 (37.10%) Blackberry
10 16 (25.81%) Incident Management
10 16 (25.81%) Windows 7
11 11 (17.74%) Advertising
12 9 (14.52%) Service Management
12 9 (14.52%) McAfee
12 9 (14.52%) Cisco
12 9 (14.52%) Symantec
12 9 (14.52%) Lotus
12 9 (14.52%) Adobe
12 9 (14.52%) IBM Notes
12 9 (14.52%) Windows XP
13 8 (12.90%) Service Delivery
14 7 (11.29%) VMware
14 7 (11.29%) MS Exchange
14 7 (11.29%) ADSL
14 7 (11.29%) Broadband
14 7 (11.29%) MCP
14 7 (11.29%) Mac OS X
15 6 (9.68%) BMC
15 6 (9.68%) Remedy ITSM

Service Analyst
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 24 December 2014, IT contractor jobs across the Cambridgeshire region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (14.52%) IBM Notes
2 7 (11.29%) MS Exchange
3 3 (4.84%) Blackberry Enterprise Server
4 1 (1.61%) SharePoint
Applications
1 25 (40.32%) MS Office
2 24 (38.71%) MS Excel
3 1 (1.61%) MS PowerPoint
Business Applications
1 6 (9.68%) Remedy ITSM
Communications & Networking
1 7 (11.29%) ADSL
1 7 (11.29%) Broadband
2 2 (3.23%) ISDN
2 2 (3.23%) PBX
2 2 (3.23%) VoIP
2 2 (3.23%) Wi-Fi
General
1 27 (43.55%) Finance
2 11 (17.74%) Advertising
Miscellaneous
1 23 (37.10%) Blackberry
2 2 (3.23%) Analytical Skills
3 1 (1.61%) Thin Client
3 1 (1.61%) Fat Client
Operating Systems
1 30 (48.39%) Windows
2 16 (25.81%) Windows 7
3 9 (14.52%) Windows XP
4 7 (11.29%) Mac OS X
5 5 (8.06%) Windows Server 2003
6 2 (3.23%) Android
6 2 (3.23%) Apple iOS
6 2 (3.23%) Windows Phone
Processes & Methodologies
1 51 (82.26%) ITIL
2 16 (25.81%) Incident Management
3 9 (14.52%) Service Management
4 8 (12.90%) Service Delivery
5 6 (9.68%) Knowledge Management
6 3 (4.84%) Asset Management
7 2 (3.23%) Change Management
Qualifications
1 7 (11.29%) MCP
2 4 (6.45%) ITIL Certification
3 2 (3.23%) Microsoft Certification
4 1 (1.61%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (6.45%) SLA
System Software
1 28 (45.16%) Active Directory
2 2 (3.23%) VMware Infrastructure
2 2 (3.23%) Hyper-V
Vendors
1 38 (61.29%) Microsoft
2 32 (51.61%) Citrix
3 23 (37.10%) Remedy
4 9 (14.52%) McAfee
4 9 (14.52%) Lotus
4 9 (14.52%) Symantec
4 9 (14.52%) Cisco
4 9 (14.52%) Adobe
5 7 (11.29%) VMware
6 6 (9.68%) BMC
7 2 (3.23%) Avaya
7 2 (3.23%) HP
7 2 (3.23%) Dell
7 2 (3.23%) Apple
8 1 (1.61%) Sun