The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Service Analyst
Rank 99 74 88
Rank change year-on-year
-25 +14
Contract jobs requiring a Service Analyst 51 52 53
As % of all contract IT jobs located in the East of England 1.63% 2.19% 1.72%
As % of the Job Titles category 1.74% 2.33% 1.82%
Number of daily rates quoted 12 13 19
Average daily rate
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of your Daily Rate
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£150 £150 £99
Average daily rate % change year-on-year
- +51.51%
UK excluding London average daily rate £149 £113 £115
% change year-on-year
+32.22% -2.17%
Number of hourly rates quoted 24 24 19
Average hourly rate £12.50 £12.35 £12.00
Average hourly rate % change year-on-year
+1.21% +2.91%
90% offered a hourly rate of more than £10.50 £10.50 £10.50
10% offered a hourly rate of more than £16.50 £18.86 £16.00
UK excluding London average hourly rate £12.56 £13.39 £13.50
% change year-on-year
-6.16% -0.85%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2933 2236 2910
As % of all contract IT jobs located in the East of England 93.50% 94.03% 94.51%
Number of daily rates quoted 1753 1112 1472
Average daily rate £375 £363 £338
Average daily rate % change year-on-year
+3.44% +7.40%
90% offered a daily rate of more than £200 £200 £180
10% offered a daily rate of more than £500 £500 £450
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 227 209 332
Average hourly rate £20.21 £16.00 £22.50
Average hourly rate % change year-on-year
+26.28% -28.88%
90% offered a hourly rate of more than £11.00 £10.50 £11.19
10% offered a hourly rate of more than £38.70 £46.00 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Service Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the East of England

Service Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the East of England region.

Service Analyst Daily Rate Trend in the East of England

Service Analyst
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the East of England region over the 3 months to 28 August 2014.

Service Analyst Daily Rate Histogram in the East of England

Service Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the East of England region.

Service Analyst Hourly Rate Trend in the East of England

Service Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -11 19 £175 +70.73% 1
Cambridgeshire -1 15 £150 -14.28% 2
Hertfordshire -11 13 £170 -5.55% 1
Norfolk -13 3 £135 +20.00%
Bedfordshire - 1 - -
Suffolk - - - -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 28 August 2014, IT contractor jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 82 (65.08%) Windows
2 65 (51.59%) ITIL
3 62 (49.21%) MS Office
4 61 (48.41%) Active Directory
5 51 (40.48%) MS Excel
6 50 (39.68%) Citrix
7 39 (30.95%) Windows XP
8 38 (30.16%) Microsoft
9 37 (29.37%) Windows 7
10 33 (26.19%) Incident Management
11 30 (23.81%) Finance
12 29 (23.02%) Blackberry
12 29 (23.02%) HP
13 21 (16.67%) OpenView
13 21 (16.67%) OVSD
14 20 (15.87%) SLA
15 19 (15.08%) Law
16 17 (13.49%) McAfee
16 17 (13.49%) Microsoft Certification
17 15 (11.90%) MCP
18 14 (11.11%) VPN
18 14 (11.11%) Document Management
19 13 (10.32%) Internet
19 13 (10.32%) Manufacturing
19 13 (10.32%) Cisco
20 12 (9.52%) Remedy
21 11 (8.73%) Service Delivery
21 11 (8.73%) MS Exchange
22 10 (7.94%) Mac OS X
23 9 (7.14%) Service Management

Service Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 28 August 2014, IT contractor jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (8.73%) MS Exchange
2 6 (4.76%) IBM Notes
2 6 (4.76%) Exchange Server 2007
3 1 (0.79%) Exchange Server 2010
3 1 (0.79%) SharePoint
3 1 (0.79%) Exchange Server 2003
Applications
1 62 (49.21%) MS Office
2 51 (40.48%) MS Excel
Business Applications
1 6 (4.76%) Remedy ITSM
Cloud Services
1 2 (1.59%) Office 365
Communications & Networking
1 14 (11.11%) VPN
2 13 (10.32%) Internet
3 6 (4.76%) VoIP
4 4 (3.17%) ADSL
4 4 (3.17%) Broadband
5 2 (1.59%) Firewall
6 1 (0.79%) Wi-Fi
6 1 (0.79%) Cisco IOS
Database & Business Intelligence
1 2 (1.59%) Oracle Exadata
General
1 30 (23.81%) Finance
2 19 (15.08%) Law
3 13 (10.32%) Manufacturing
4 4 (3.17%) Advertising
5 2 (1.59%) Publishing
5 2 (1.59%) Pharmaceutical
6 1 (0.79%) Legal
6 1 (0.79%) French Language
Libraries, Frameworks & Software Standards
1 3 (2.38%) Spring
2 1 (0.79%) XMPP
Miscellaneous
1 29 (23.02%) Blackberry
2 3 (2.38%) iPhone
3 2 (1.59%) Data Protection Act
4 1 (0.79%) Fat Client
4 1 (0.79%) iPad
4 1 (0.79%) HP StorageWorks
4 1 (0.79%) CCTV
4 1 (0.79%) NHS
4 1 (0.79%) Thin Client
Operating Systems
1 82 (65.08%) Windows
2 39 (30.95%) Windows XP
3 37 (29.37%) Windows 7
4 10 (7.94%) Mac OS X
5 3 (2.38%) Windows Server 2003
5 3 (2.38%) Windows Vista
5 3 (2.38%) Windows 8
6 2 (1.59%) Linux
7 1 (0.79%) Windows Server 2012
7 1 (0.79%) Windows Phone
7 1 (0.79%) Android
7 1 (0.79%) Windows Server 2008
Processes & Methodologies
1 65 (51.59%) ITIL
2 33 (26.19%) Incident Management
3 14 (11.11%) Document Management
4 11 (8.73%) Service Delivery
5 9 (7.14%) Service Management
6 6 (4.76%) Problem Management
7 4 (3.17%) Data Entry
8 3 (2.38%) Change Control
8 3 (2.38%) IT Governance
8 3 (2.38%) Knowledge Management
8 3 (2.38%) Migration
9 2 (1.59%) Change Management
9 2 (1.59%) ITSM
9 2 (1.59%) Time Management
9 2 (1.59%) Data Protection
9 2 (1.59%) Capacity Management
10 1 (0.79%) Mobile Device Management
10 1 (0.79%) Stakeholder Engagement
10 1 (0.79%) Asset Management
Qualifications
1 17 (13.49%) Microsoft Certification
2 15 (11.90%) MCP
3 9 (7.14%) Security Cleared
4 8 (6.35%) MCDST
5 7 (5.56%) MCSA
6 6 (4.76%) ITIL Certification
7 2 (1.59%) A+ Certification
7 2 (1.59%) MCSE
8 1 (0.79%) CCNA
8 1 (0.79%) Cisco Certification
8 1 (0.79%) MOS
8 1 (0.79%) MCTS
8 1 (0.79%) SC Cleared
Quality Assurance & Compliance
1 20 (15.87%) SLA
System Software
1 61 (48.41%) Active Directory
2 2 (1.59%) VMware Infrastructure
Systems Management
1 21 (16.67%) OpenView
1 21 (16.67%) OVSD
2 4 (3.17%) SCCM
3 1 (0.79%) Systems Management Server (SMS)
Vendors
1 50 (39.68%) Citrix
2 38 (30.16%) Microsoft
3 29 (23.02%) HP
4 17 (13.49%) McAfee
5 13 (10.32%) Cisco
6 12 (9.52%) Remedy
7 9 (7.14%) VMware
8 8 (6.35%) Symantec
9 7 (5.56%) Adobe
10 6 (4.76%) Lotus
11 5 (3.97%) BMC
12 3 (2.38%) LANDesk
13 2 (1.59%) Google
13 2 (1.59%) Oracle
14 1 (0.79%) Avaya
14 1 (0.79%) Veeam
14 1 (0.79%) Altiris
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: Yesterday
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Rate: £18k - 23k per year
Posted: 5 days ago