The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Service Analyst
Rank 66 96 74
Rank change year-on-year
+30 -22
Contract jobs requiring a Service Analyst 83 52 52
As % of all contract IT jobs located in the East of England 2.66% 1.65% 2.16%
As % of the Job Titles category 2.83% 1.77% 2.29%
Number of daily rates quoted 31 12 13
Average daily rate
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£190 £150 £150
Average daily rate % change year-on-year
+26.66% -
90% offered a daily rate of more than £91 £135 £90
10% offered a daily rate of more than £350 £175 £210
UK excluding London average daily rate £133 £142 £113
% change year-on-year
-6.36% +25.77%
Number of hourly rates quoted 43 25 24
Average hourly rate £13.50 £12.50 £12.35
Average hourly rate % change year-on-year
+8.00% +1.21%
90% offered a hourly rate of more than £11.50 £10.50 £10.50
10% offered a hourly rate of more than £19.00 £16.50 £18.86
UK excluding London average hourly rate £14.00 £12.50 £13.14
% change year-on-year
+12.00% -4.83%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2935 2944 2267
As % of all contract IT jobs located in the East of England 93.98% 93.55% 94.11%
Number of daily rates quoted 1743 1760 1125
Average daily rate £380 £375 £363
Average daily rate % change year-on-year
+1.33% +3.44%
90% offered a daily rate of more than £220 £210 £200
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 248 229 213
Average hourly rate £20.00 £20.00 £16.00
Average hourly rate % change year-on-year
- +25.00%
90% offered a hourly rate of more than £12.00 £11.00 £10.50
10% offered a hourly rate of more than £41.36 £38.80 £45.70
UK excluding London average hourly rate £17.24 £17.00 £17.00
% change year-on-year
+1.41% -

Service Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the East of England

Service Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the East of England region.

Service Analyst Daily Rate Trend in the East of England

Service Analyst
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the East of England region over the 3 months to 2 September 2015.

Service Analyst Daily Rate Histogram in the East of England

Service Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the East of England region.

Service Analyst Hourly Rate Trend in the East of England

Service Analyst
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the East of England region over the 3 months to 2 September 2015.

Service Analyst Hourly Rate Histogram in the East of England

Service Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +16 34 £140 -6.66% 3
Essex -10 14 £120 -31.42% 1
Bedfordshire +24 13 £325 - 3
Hertfordshire +5 11 £275 +61.76% 5
Suffolk - 9 £103 - 2
Norfolk +12 3 £130 -3.70%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 2 September 2015, IT contractor jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 97 (58.43%) ITIL
2 84 (50.60%) Windows
3 78 (46.99%) MS Office
4 72 (43.37%) Active Directory
5 60 (36.14%) Microsoft
6 43 (25.90%) Citrix
7 40 (24.10%) Windows 7
8 39 (23.49%) MS Excel
9 38 (22.89%) Incident Management
10 35 (21.08%) Service Delivery
11 28 (16.87%) Finance
12 22 (13.25%) SLA
13 21 (12.65%) IBM Notes
13 21 (12.65%) Blackberry
13 21 (12.65%) Lotus
14 20 (12.05%) Cisco
15 18 (10.84%) Service Management
16 16 (9.64%) Symantec
17 15 (9.04%) McAfee
17 15 (9.04%) ITIL Certification
17 15 (9.04%) Adobe
17 15 (9.04%) MCP
17 15 (9.04%) ITSM
18 14 (8.43%) Law
18 14 (8.43%) Document Management
19 12 (7.23%) Windows XP
20 11 (6.63%) Security Cleared
21 10 (6.02%) MS PowerPoint
21 10 (6.02%) E-Commerce
22 8 (4.82%) SQL

Service Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 2 September 2015, IT contractor jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (12.65%) IBM Notes
2 4 (2.41%) MS Exchange
3 1 (0.60%) SharePoint 2010
3 1 (0.60%) Lotus Domino
3 1 (0.60%) SharePoint
Applications
1 78 (46.99%) MS Office
2 39 (23.49%) MS Excel
3 10 (6.02%) MS PowerPoint
4 5 (3.01%) MS Visio
Business Applications
1 1 (0.60%) SAP Business One
1 1 (0.60%) TeleForm
Cloud Services
1 1 (0.60%) Office 365
Communications & Networking
1 6 (3.61%) LAN
1 6 (3.61%) WAN
2 5 (3.01%) VoIP
3 4 (2.41%) VPN
4 3 (1.81%) Internet
5 1 (0.60%) Wi-Fi
5 1 (0.60%) VLAN
5 1 (0.60%) ADSL
5 1 (0.60%) DNS
5 1 (0.60%) SAN
5 1 (0.60%) Intranet
5 1 (0.60%) DHCP
Database & Business Intelligence
1 5 (3.01%) MS Access
Development Applications
1 1 (0.60%) Oracle Forms
General
1 28 (16.87%) Finance
2 14 (8.43%) Law
3 8 (4.82%) Telecoms
4 7 (4.22%) German Language
5 2 (1.20%) French Language
6 1 (0.60%) Publishing
6 1 (0.60%) Back Office
6 1 (0.60%) Automotive
Libraries, Frameworks & Software Standards
1 1 (0.60%) HTML
1 1 (0.60%) Middleware
1 1 (0.60%) Spring
Miscellaneous
1 21 (12.65%) Blackberry
2 6 (3.61%) NHS
3 5 (3.01%) Statistics
3 5 (3.01%) CMDB
4 4 (2.41%) BYOD
5 1 (0.60%) iPhone
5 1 (0.60%) AS400
Operating Systems
1 84 (50.60%) Windows
2 40 (24.10%) Windows 7
3 12 (7.23%) Windows XP
4 8 (4.82%) Mac OS X
5 6 (3.61%) Linux
6 3 (1.81%) Ubuntu
6 3 (1.81%) Windows Server 2008
6 3 (1.81%) CentOS
7 1 (0.60%) Mac OS
7 1 (0.60%) Windows Server 2003
7 1 (0.60%) Windows 8
7 1 (0.60%) UNIX
Processes & Methodologies
1 97 (58.43%) ITIL
2 38 (22.89%) Incident Management
3 35 (21.08%) Service Delivery
4 18 (10.84%) Service Management
5 15 (9.04%) ITSM
6 14 (8.43%) Document Management
7 10 (6.02%) E-Commerce
8 6 (3.61%) Business Intelligence
9 5 (3.01%) Configuration Management
9 5 (3.01%) Data Analysis
10 3 (1.81%) Stakeholder Engagement
10 3 (1.81%) Service Desk Management
10 3 (1.81%) Line Management
11 2 (1.20%) Continuous Improvement
11 2 (1.20%) Agile Software Development
11 2 (1.20%) Project Management
12 1 (0.60%) Process Management
12 1 (0.60%) CRM
12 1 (0.60%) Migration
12 1 (0.60%) Change Management
Programming Languages
1 8 (4.82%) SQL
2 3 (1.81%) VBA
2 3 (1.81%) Java
Qualifications
1 15 (9.04%) MCP
1 15 (9.04%) ITIL Certification
2 11 (6.63%) Security Cleared
3 7 (4.22%) Degree
3 7 (4.22%) Microsoft Certification
4 3 (1.81%) CCNA
4 3 (1.81%) Cisco Certification
4 3 (1.81%) ITIL Foundation Certificate
5 2 (1.20%) A+ Certification
6 1 (0.60%) ECDL
6 1 (0.60%) MOS
6 1 (0.60%) MCSE
6 1 (0.60%) MCSA
6 1 (0.60%) SC Cleared
Quality Assurance & Compliance
1 22 (13.25%) SLA
System Software
1 72 (43.37%) Active Directory
2 1 (0.60%) VMware ESX
2 1 (0.60%) Citrix Presentation Server
Systems Management
1 1 (0.60%) OpenView
1 1 (0.60%) Backup Exec
1 1 (0.60%) OVSD
Vendors
1 60 (36.14%) Microsoft
2 43 (25.90%) Citrix
3 21 (12.65%) Lotus
4 20 (12.05%) Cisco
5 16 (9.64%) Symantec
6 15 (9.04%) McAfee
6 15 (9.04%) Adobe
7 7 (4.22%) ServiceNow
8 5 (3.01%) Remedy
9 4 (2.41%) VMware
9 4 (2.41%) WorldPay
10 2 (1.20%) Apple
10 2 (1.20%) HP
11 1 (0.60%) Dell
11 1 (0.60%) EMC
11 1 (0.60%) Sun
11 1 (0.60%) Oracle
11 1 (0.60%) SAP
11 1 (0.60%) Mitel
11 1 (0.60%) LANDesk
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 17 hours ago
Cambridge, Cambridgeshire
Lorien Resourcing
Posted: 6 days ago
Bedford, Bedfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £150.00 per day
Posted: 6 days ago