Service Analyst Contracts in the East of England

Service Analyst
England > East of England

The median Service Analyst daily rate in the East of England is £158 according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 18 30 27
Rank change year-on-year +12 -3 +7
Contract jobs requiring a Service Analyst 140 116 191
As % of all contract jobs advertised in the East of England 7.33% 5.61% 7.42%
As % of the Job Titles category 8.18% 6.13% 7.98%
Number of daily rates quoted 8 26 47
10th Percentile £121 £120 £99
25th Percentile £135 £138 £120
Median daily rate (50th Percentile) £158 £170 £140
Median % change year-on-year -7.35% +21.43% +16.67%
75th Percentile £287 £237 £475
90th Percentile £570 £306 £530
England median daily rate £200 £225 £191
% change year-on-year -11.11% +17.65% +27.50%
Number of hourly rates quoted 131 82 131
10th Percentile £14.00 £13.29 -
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £14.80 £14.50 £14.50
Median % change year-on-year +2.07% - -3.33%
75th Percentile £21.19 £18.50 £15.75
90th Percentile £21.46 £20.56 £20.25
England median hourly rate £14.81 £15.50 £14.50
% change year-on-year -4.45% +6.90% +3.72%

All Contract IT Job Vacancies
East of England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the East of England with a recognized job title 1,711 1,892 2,392
% of contract IT jobs with a recognized job title 89.58% 91.53% 92.93%
Number of daily rates quoted 779 1,157 1,383
10th Percentile £206 £185 £163
25th Percentile £313 £300 £313
Median daily rate (50th Percentile) £450 £475 £450
Median % change year-on-year -5.26% +5.56% +5.88%
75th Percentile £563 £600 £548
90th Percentile £650 £700 £640
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +9.38%
Number of hourly rates quoted 589 294 370
10th Percentile £14.16 £13.41 £12.50
25th Percentile £16.30 £15.25 £13.25
Median hourly rate £43.00 £35.40 £15.50
Median % change year-on-year +21.47% +128.39% -8.55%
75th Percentile £63.75 £65.00 £39.55
90th Percentile £75.25 £70.00 £58.88
England median hourly rate £35.96 £45.00 £22.50
% change year-on-year -20.09% +100.00% +0.36%

Service Analyst
Job Vacancy Trend in the East of England

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Service Analyst in the East of England

Service Analyst
Contractor Daily Rate Trend in the East of England

3-month moving average daily rate quoted in jobs citing Service Analyst in the East of England.

Daily rate trend for Service Analyst in the East of England

Service Analyst
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing Service Analyst in the East of England over the 6 months to 29 April 2024.

Daily rate histogram for Service Analyst in the East of England

Service Analyst
Contractor Hourly Rate Trend in the East of England

3-month moving average hourly rates quoted in jobs citing Service Analyst in the East of England.

Hourly rate trend for Service Analyst in the East of England

Service Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the East of England region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +5 121 - - 8
Essex +8 8 £123 -18.33% 1
Norfolk -3 5 - -
Hertfordshire -7 4 £178 -10.92% 7
Bedfordshire -4 1 £575 +156.98% 1
Suffolk - 1 £150 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 29 April 2024, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region featuring Service Analyst in the job title.

1 96 (68.57%) Customer Service
2 74 (52.86%) Incident Management
3 71 (50.71%) ITIL
4 52 (37.14%) Citrix
5 50 (35.71%) Microsoft 365
6 45 (32.14%) Problem-Solving
6 45 (32.14%) Service Delivery
7 43 (30.71%) Microsoft Certification
7 43 (30.71%) Mathematics
8 41 (29.29%) ServiceNow
9 40 (28.57%) A+ Certification
9 40 (28.57%) MCSA
9 40 (28.57%) Wi-Fi
10 38 (27.14%) Security Cleared
11 37 (26.43%) SC Cleared
11 37 (26.43%) Microsoft
12 34 (24.29%) MCP
13 33 (23.57%) Retail
14 32 (22.86%) Social Skills
15 31 (22.14%) Active Directory
16 29 (20.71%) Microsoft Excel
16 29 (20.71%) Microsoft PowerPoint
17 19 (13.57%) Windows
18 18 (12.86%) Problem Management
19 12 (8.57%) Degree
19 12 (8.57%) NHS
20 11 (7.86%) Sun
21 10 (7.14%) Microsoft Exchange
21 10 (7.14%) ITSM
22 9 (6.43%) CCNA

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (7.14%) Microsoft Exchange
Applications
1 29 (20.71%) Microsoft Excel
1 29 (20.71%) Microsoft PowerPoint
2 3 (2.14%) Microsoft Office
Business Applications
1 1 (0.71%) SAP MM
Cloud Services
1 50 (35.71%) Microsoft 365
Communications & Networking
1 40 (28.57%) Wi-Fi
2 3 (2.14%) LAN
2 3 (2.14%) Structured Cabling
2 3 (2.14%) WAN
2 3 (2.14%) Wireless
General
1 33 (23.57%) Retail
2 32 (22.86%) Social Skills
3 3 (2.14%) Public Sector
4 1 (0.71%) Analytical Skills
4 1 (0.71%) Inclusion and Diversity
4 1 (0.71%) Local Government
Libraries, Frameworks & Software Standards
1 1 (0.71%) SAP PI
Miscellaneous
1 12 (8.57%) NHS
2 1 (0.71%) Management Information System
2 1 (0.71%) Self-Motivation
Operating Systems
1 19 (13.57%) Windows
2 3 (2.14%) Windows Server
3 2 (1.43%) Windows 10
Processes & Methodologies
1 96 (68.57%) Customer Service
2 74 (52.86%) Incident Management
3 71 (50.71%) ITIL
4 45 (32.14%) Problem-Solving
4 45 (32.14%) Service Delivery
5 43 (30.71%) Mathematics
6 18 (12.86%) Problem Management
7 10 (7.14%) ITSM
8 2 (1.43%) Line Management
9 1 (0.71%) Agile
9 1 (0.71%) Business Case
9 1 (0.71%) Continuous Improvement
9 1 (0.71%) Contract Management
9 1 (0.71%) Cross-Platform Development
9 1 (0.71%) Data Security
9 1 (0.71%) Integration Testing
9 1 (0.71%) Root Cause Analysis
9 1 (0.71%) Stakeholder Engagement
9 1 (0.71%) System Integration Testing
9 1 (0.71%) Ticket Management
Qualifications
1 43 (30.71%) Microsoft Certification
2 40 (28.57%) A+ Certification
2 40 (28.57%) MCSA
3 38 (27.14%) Security Cleared
4 37 (26.43%) SC Cleared
5 34 (24.29%) MCP
6 12 (8.57%) Degree
7 9 (6.43%) CCNA
7 9 (6.43%) Cisco Certification
8 3 (2.14%) ECDL
8 3 (2.14%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (0.71%) SLA
System Software
1 31 (22.14%) Active Directory
Systems Management
1 9 (6.43%) SCCM
Vendors
1 52 (37.14%) Citrix
2 41 (29.29%) ServiceNow
3 37 (26.43%) Microsoft
4 11 (7.86%) Sun
5 4 (2.86%) Cisco
5 4 (2.86%) NetApp
6 1 (0.71%) SAP