The first table below looks at the demand for the Service Analyst role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Analyst
Rank 84 81 71
Rank change year-on-year
-3 -10
Contract jobs requiring a Service Analyst 30 52 57
As % of all contract IT jobs located in the East of England 1.403% 1.760% 2.156%
As % of the Job Titles category 1.502% 1.877% 2.275%
Number of daily rates quoted 17 10 17
Average daily rate £95 £100 £125
Average daily rate % change year-on-year
-4.52% -20.40%
90% offered a daily rate of more than £85 £84 £75
10% offered a daily rate of more than £100 £177 £300
UK excluding London average daily rate £120 £138 £125
% change year-on-year
-12.72% +10.00%
Number of hourly rates quoted 9 29 28
Average hourly rate £11.00 £12.00 £12.25
Average hourly rate % change year-on-year
-8.33% -2.04%
90% offered a hourly rate of more than £9.80 £12.00 £9.40
10% offered a hourly rate of more than £40.00 £21.00 £16.44
UK excluding London average hourly rate £12.50 £13.50 £12.00
% change year-on-year
-7.40% +12.50%
All Job Titles
East of England
Contract IT job ads with a match in the
Job Titles category
1998 2770 2506
As % of all contract IT jobs located in the East of England 93.41% 93.74% 94.78%
Number of daily rates quoted 1031 1297 1100
Average daily rate £340 £350 £350
Average daily rate % change year-on-year
-2.85% -
90% offered a daily rate of more than £195 £200 £200
10% offered a daily rate of more than £475 £463 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 244 280 320
Average hourly rate £22.66 £25.00 £19.00
Average hourly rate % change year-on-year
-9.36% +31.57%
90% offered a hourly rate of more than £11.00 £11.50 £11.20
10% offered a hourly rate of more than £42.25 £41.70 £37.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Analyst
England

Service Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst across the East of England region as a proportion of the total demand within the Job Titles category.

East of England Service Analyst Jobs Demand Trend

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the East of England region.

East of England Service Analyst Daily Rate Trend

Service Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the East of England region over the 3 months to 24 May 2013.

East of England Service Analyst Daily Rate Histogram

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the East of England region.

East of England Service Analyst Hourly Rate Trend

Service Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the East of England region over the 3 months to 24 May 2013.

East of England Service Analyst Hourly Rate Histogram

Service Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Essex -13 13 £85 -14.14%
Cambridgeshire +8 6 £95 -
Norfolk +4 5 £100 -
Hertfordshire -1 4 - -
East Anglia +12 1 £213 -
Bedfordshire -3 1 £100 -45.94%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 43 (59.72%) Active Directory
2 36 (50.00%) ITIL
3 34 (47.22%) Windows
4 24 (33.33%) MS Office
5 22 (30.56%) Windows XP
6 21 (29.17%) HP
7 20 (27.78%) Microsoft
8 18 (25.00%) SLA
9 17 (23.61%) MS Excel
10 16 (22.22%) MCP
10 16 (22.22%) Microsoft Certification
11 15 (20.83%) McAfee
11 15 (20.83%) Windows 7
12 14 (19.44%) OVSD
12 14 (19.44%) MCDST
12 14 (19.44%) OpenView
13 11 (15.28%) Citrix
14 10 (13.89%) Systems Management Server (SMS)
15 8 (11.11%) MS Exchange
16 7 (9.722%) TCP/IP
16 7 (9.722%) Service Delivery
16 7 (9.722%) Finance
17 5 (6.944%) Blackberry
18 4 (5.556%) Retail
18 4 (5.556%) Mac OS X
19 3 (4.167%) Windows Server 2003
19 3 (4.167%) Windows 2000 Server
19 3 (4.167%) Incident Management
19 3 (4.167%) SCCM
19 3 (4.167%) Security Cleared

Service Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the East of England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (2.778%) Flash
Application Platforms
1 8 (11.11%) MS Exchange
2 2 (2.778%) Lotus Notes
3 1 (1.389%) Exchange Server 2003
Applications
1 24 (33.33%) MS Office
2 17 (23.61%) MS Excel
Business Applications
1 1 (1.389%) Oracle Financials
1 1 (1.389%) Remedy ITSM
Communications & Networking
1 7 (9.722%) TCP/IP
2 2 (2.778%) DNS
2 2 (2.778%) DHCP
3 1 (1.389%) LAN
3 1 (1.389%) WAN
3 1 (1.389%) VPN
3 1 (1.389%) Internet
General
1 7 (9.722%) Finance
2 4 (5.556%) Retail
3 2 (2.778%) German Language
3 2 (2.778%) Legal
3 2 (2.778%) Billing
4 1 (1.389%) Local Government
4 1 (1.389%) Law
4 1 (1.389%) Telecoms
4 1 (1.389%) French Language
Miscellaneous
1 5 (6.944%) Blackberry
2 2 (2.778%) iPhone
3 1 (1.389%) EPoS
Operating Systems
1 34 (47.22%) Windows
2 22 (30.56%) Windows XP
3 15 (20.83%) Windows 7
4 4 (5.556%) Mac OS X
5 3 (4.167%) Windows Server 2003
5 3 (4.167%) Windows 2000 Server
6 1 (1.389%) Windows Server 2008
Processes & Methodologies
1 36 (50.00%) ITIL
2 7 (9.722%) Service Delivery
3 3 (4.167%) Incident Management
3 3 (4.167%) Continuous Improvement
4 2 (2.778%) Problem Management
4 2 (2.778%) Document Management
4 2 (2.778%) Supplier Management
5 1 (1.389%) ITSM
5 1 (1.389%) Workflow
5 1 (1.389%) Stakeholder Engagement
5 1 (1.389%) ITIL V3
Programming Languages
1 2 (2.778%) Java
2 1 (1.389%) SQL
2 1 (1.389%) VB
Qualifications
1 16 (22.22%) MCP
1 16 (22.22%) Microsoft Certification
2 14 (19.44%) MCDST
3 3 (4.167%) Security Cleared
4 1 (1.389%) ITIL Certification
4 1 (1.389%) MCITP
Quality Assurance & Compliance
1 18 (25.00%) SLA
System Software
1 43 (59.72%) Active Directory
2 2 (2.778%) Terminal Services
3 1 (1.389%) vSphere
3 1 (1.389%) XenApp
Systems Management
1 14 (19.44%) OVSD
1 14 (19.44%) OpenView
2 10 (13.89%) Systems Management Server (SMS)
3 3 (4.167%) SCCM
Vendors
1 21 (29.17%) HP
2 20 (27.78%) Microsoft
3 15 (20.83%) McAfee
4 11 (15.28%) Citrix
5 2 (2.778%) Lotus
5 2 (2.778%) Symantec
5 2 (2.778%) Cisco
5 2 (2.778%) Adobe
6 1 (1.389%) Oracle
6 1 (1.389%) Business Objects
6 1 (1.389%) Dell
6 1 (1.389%) VMware
6 1 (1.389%) Remedy
Norwich, East Anglia
Hardware email support Skills and Experience required to be successful are; - Some understanding of Windows XP, Office Professional, Windows Networks - ITIL environment knowledge and experience preferable - Experience of...
Provisio Solutions
Rate: £100 per day
Posted: 14 May 2013
Colchester, South East
To be successful in this role you will need to be familiar with Active Directory, Windows XP - 7, Microsoft office 2003 - 2010, Windows Server 2008 and recent experience...
Hays Specialist Recruitment Ltd
Rate: £8.00 - £10 per hour
Posted: 9 May 2013
Cambridge, Cambridgeshire
My Cambridge based financial client is looking for a Service Desk Analyst with experience working on a service desk or in a call centre with exposure to Active...
Harvey Nash plc
Rate: £9 - £11 per hour
Posted: 21 May 2013
EAST ANGLIA
Supplier Management: Assist with reporting to input into supplier service review meetings, continuous service review meetings and ad-hoc communications.* Continual Service Improvement: Work closely with internal service...
Provisio Solutions
Rate: £200 - £225 per day
Posted: 21 May 2013